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Buy Maytag Refrigerator MRTX5119SB
Maytag - 19 Cu. Ft. Top-Freezer Refrigerator with Garage Mode - Black
Find big savings on Maytag Refrigerator(s) at Appliances Helpers. Open Box and Floor Model Discounts Available on Major Brand Appliances! Low Prices. This Maytag® 30-Inch Wide Top-Freezer Refrigerator offers 19 Cu. Ft. of space and delivers ultimate cold performance. The EvenAir™ Cooling Tower moves cold air consistently from top to bottom through its advanced venting system and the PowerCold® Feature will quickly chill the refrigerator after the door has been open. The FreshLock™ XL Crisper maximizes fresh food storage, plus, turn to Garage Mode to tackle temps from 38°F to 110°F. Backed by a 10-Year Limited Parts Warranty,* this refrigerator is Built To Last. *Visit maytag.com for warranty details.
Manufacturer: Maytag
MODEL: MRTX5119SB
MSRP: $809.99
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Buy Maytag Refrigerator MRTX5119SB
I bought this washer (Bravos Washer Model MVWX655DW) in June 2017. My wife and I did plenty of research and only complaint at that time was that it made load clicking noises. We bought it and it worked fine but never really filled with water to a level which would cover the clothes. Today I ran a load and brownish water was seeping out from underneath. When I lifted the machine my floor was covered with old stains which looked like oil or grease. I called a local service company and when they found out which model I had they refused to look at it. They said that particular model was known for having issues and when they fixed it, something else would go. They recommended looking online for reviews and calling Maytag.I did so and after explaining the situation to Maytag, they offered to send a technician to look at it to diagnose, not free of charge of course. While I cannot tell you avoid a particular company, I can say MY family will never buy Maytag again. If a washer is well known for having issues within its first 3 years and a company will not try to make it right simply because theres no recall on it I will spend my money elsewhere. Seems fishy that this machine has a ton of 1 star reviews within the last two months and Maytag does not want to eat the cost of servicing their junk.
My original Maytag washer lasted over 25 years (still using dryer purchased in 1977). But the Maytag model SAV 4655AWW I bought a few years ago is a piece of junk! Not long after it was out of warranty, it started making noise. Not overly loud, but noisy. Since then, though it makes such a loud noise, you can hear it 3 rooms away. It leaks water from the seals, shakes and vibrates all over the place (even when level). The rocking appears to be due to pathetic self-leveling legs they put on the back of the washer. I had to put a 2x4 on the back side of the washer to keep it stable. That took care of the rocking, but still noisy, leaking water and now it gets off balance when spinning and stops. It also wont start sometimes and you can smell it overheating. The transmission is now going out of it. This thing has been one issue after another. What is worse about it is I saw in another forum that this washer wasnt even made by Maytag. Supposedly Maytag bought? After the purchase, they just put their name on it. I bought a Maytag because of the dependability of their previous products, so Im thoroughly disappointed in their company and products. If I had wanted a washer built by some other company, I would have purchased it versus theirs. If you purchase a Maytag, you expect to get a product designed and built by them. Ill never buy another Maytag product and Ill thoroughly research the product Ill buy to replace this hunk of junk. My advice would be dont waste your money on Maytag.
Maytag Centennial commercial technology washer - Bought what I thought would be a great washer given the Maytag brand about 3 years ago. Started out ok But has gotten progressively louder and noisier. We cant even hear the television on the next floor of the house when the washer is running ridiculous. Now it wont work at all. Outside of warranty and a real pain. Not sure what to do but if I have to buy a new one its not going to be Ay
I purchased the Top Loading Maytag Washer and have had nothing but an awful experience with this washer. The dark clothes come out with soap on them. I then need to take a wet towel to wipe out the soap stains. I have had a repairman in 2 times so far and there is nothing he can do to fix it. Maytag said I must wash all the towels with towels, all jeans with jeans, roll clothes into a loose ball before putting in machine, use the extra rinse cycle and the longest wash cycle and do not load clothes more than 5-6 inches high in the tub plus 7 other things I must do to get a clean load and none of those things have worked yet. If the salesperson would have told me all this, I never would have purchased a Maytag and nor should you!
First things first, Maytag Bravos washers are crap. Dont buy one. Purchased model # MVWB750WQ 06/12/2010 for $872.02 + tax. After 3.25 years the spin cycle started making extremely loud whining noises. Bought a replacement water pump for about $100 as several people were reporting the same issue. Before I had a chance to replace it the washer started leaking from under the washer. And not a small amount of water! Mats were getting soaked after each wash. I went ahead and replaced the water pump. But the whining noise, while diminished, didnt go away. And the leak continued. Based on what Ive read on this and other forums it looks like Ill have to replace the bearings for the tub. Not going to happen. Just ordered a Speed Queen washer for about the same price as the Maytag and I will never buy another Maytag (or Whirlpool) product again. Note that I purchased the Maytag at Best Buy. Its important that Best Buy take some of the credit for this issue as they are complicit in keeping these substandard products on the market.
After 2 LG refs and 2 Maytag ref. fridge, I would not recommend either one. My Maytag need a new compressor. My Maytag ref only lasted for 6 years! The main circuit board failed. I decided to get a new fridge from Sears rather than going back to Home Depot. I decided to get a new fridge in Sears rather than going back to Home Depot. The extended maintenance is more expensive at at Sears. In summary, I have only been using the Sears for 3 days now. It is too early to write a review on the Sears fridge.
Angie from WFCC-PREFERRED APPLIANCE REPAIR had the wiring harness delivered to her personal address and then came out and installed it that same afternoon past 5pm to ensure I had a working stove. She explained what had happened with the parts delivery mixups and also delivered a $100 gift card. Very happy to have my range working and all has turned out well. I am a long time Maytag customer and its great to have all my appliances back.
Part on fridge is defective. They have sent the part but tell me they dont have anyone in the area to work on it. Nor will they pay for someone to come out. We must replace it ourselves. This product should be on recall. Maytag fridge. Freezer door on bottom filling up with water. We have 2 of them doing this. One about 15 years old. Other one is 3 yrs old. Maytag knows of the problem but wont fix it. Wont recall their default product.
Absolutely the worst washer I’ve ever had! Do not buy this washer. Even after a double rinse there is white matter left all over everything! I’ve taken photographs of my laundry after two rinses and it’s disgusting. I will be quite happy to submit the photographs at any time.
We bought a New Condo, all New Maytag appliances with a 10 yr. warranty, the microwave is a built-in model. I cant believe weve only been here a year and eight months and it just stop working. We use it for heating and short timed cooking like 1 to 2 minutes. I would think a name brand product would last a lot longer than this. I had an off brand microwave for five years before the condo. A couple of times the microwave door didnt close, I thought I forgot to close it. But after reading your reviews I now realize its one of the defects of the product. I called the Maytag company, they informed me that if a serviceman come out to fix it, it will cost me $180 until they can determine if the cause is something covered by their warranty??? The Home Builders bought Maytag junk and passed us the cost, now Maytag wants me to pay to see if their junk can be fixed??? Wow!!! This is unbelievable!
I purchased the Maytag Bravo Series in August 2010. Two weeks ago, I had to replace the idler pulley on the dryer which was no easy task. Now today I was washing a load of clothes only to walk into my utility room and find it flooded. This didnt even start out as a small leak so at least you would have a warning. On the spin cycle, the washer is making a clanging sound. These were not cheap models. I paid $1600 for the set. I will never buy another Maytag product especially after reading all the complaints that people have had about this series. Why hasnt something been done to protect the consumer? I did not purchase the extended warranty as I thought Maytag sold a good product. I owned another set of Maytags that were almost 30 years old when we got rid of them and did minimal repairs over the years. We are only a household of 3. It is not like these appliances are overloaded or abused. Its very disheartening. In this economy, most dont have money to just throw away and that is what I feel like I did!
Bought a Maytag front load washer. When it is operating it is very loud. Some parts of the washer are made of cheap plastic. The Optimum detergent dispenser also of cheap plastic failed after 1 month. Disappointed in finding out only the outside metal box was made in America. All inside components are made in China which raised the cost $300 due to recent tariffs.
1st service call about 2 years after we got it. Put around $200 in it. Now broke down again. Service tech quoted $475.00 to fix it. So it was basically totaled after around 6 years. Nightmare kept getting LD (long drain) code. After hours of research I finally called service. Would not drain so I had to wring out a whole load of laundry and bail out the water by hand. Miserable experience!
I purchased the matching Bravos Washer and Dryer in April 2010 at Lowes. I also purchased the extended warranty to have coverage for 4 years after purchase date. I noticed the dryer sensor is not very accurate. The purpose of the sensor is to detect when clothes are dry and then end the drying cycle automatically. However, it fails in both ways. When the dryer stops on its own, the clothes are still damp. I have the setting on NORMAL>LOW HEAT>NORMAL DRYNESS (the reason for the low heat is not to fade/shrink clothes) and even though the heat is on low, it should still keep running until the clothes are dry. So when I open the door and feel the clothes, they are still damp; I turn it back on to run again. If I dont check on it every 10 minutes, the dryer just keeps running and the clothes are bone dry. The sensor should detect this. Once, I decided to test it to see how long it would run with dry clothes and it ran for an HOUR before it shut off. Talk about a waste of electricity.The washer also has issues. First is the SHEETS setting. This setting is supposed to prevent sheets from tangling/balling up. Every time I use the sheets setting, my washer stops with the UL error - uneven load. Meaning, I have to babysit the washer because otherwise, it will stop and wait until I pull out the sheets and loosen them up. I am only washing 1 fitted full size sheet, 2 flat full size sheets, and 4 pillow cases. The reason I bought this machine was because it is supposed to handle king size bedding. Apparently, this washer cannot even handle full size bedding and I refuse to wash each item individually - the machine is supposed to save energy, not require extra loads. The second issue I am having, which resulted in me calling to utilize my extended warranty, is tiny rust dots on my clothes! About 3 months ago, I noticed one of my t-shirts had 4 tan spots smaller than the size of a dime. I assumed I spilled something on myself. About a month later, I noticed it was on another top. Then I assumed it was something on the back of my chair at work causing the spots. It seems to happen every couple of weeks because another article of clothing had these mysterious dots on them. Once, it appeared on my towels and sheets. I realized it was not me spilling anything on myself, nor was it from anything on my chairs. Now, I wasnt sure whether it was the washer or dryer, but I noticed when I pulled out a white sweater from the washer, there were 3 dots on it in the front, and I definitely would have noticed these before, which is how I came to the conclusion it’s from the washer. I cannot see any rust inside of the washer basket so I dont know where its coming from, but I am certain it is not from other articles of clothing (such as zippers or snaps); and the reason I know this is because I do not wash towels with clothes and also, I am 8 months pregnant and have been wearing maternity clothes for the past 5 months and they do NOT contain any zippers or snaps. I took pictures of the rust stains on various items and combined to 1 image. Now, I called my extended warranty to have a service technician come assess these three problems. Well see what happens.
Dishwasher worked fine for the first 12.5 months, and lo and behold 1 month after the warranty expired, I had my first repair, a new motor. A few months later, I had my second problem, the thermostat. A few months later, I called Maytag because I thought that the control panel was probably shot (based on my previous Maytag for which I replaced the control panel 4 times, before Maytag finally agreed to get me a new dishwasher). At that point they sold me an extended warranty which for 300 they would make this repair, and any other repairs for the next year. They have been out 7, yes 7 times, in 4 months. They would probably be out more often, but since it has been difficult to get a repair person out here, more time than not Im washing dishes by hand. Their customer service is horrible, their products worse. Still waiting for the dishwasher to be repaired. They wont send out a different company, even though they have been out here 7 times, and keep coming back. Even when it is repaired, they will not cover the cost to replace the soap bin, the racks, the wheels on the rack, and all the little pieces made out of the same quality plastic as the stuff I buy at the Dollar Store (except when that stuff breaks, it doesnt ruin my hardwood floors). Dont buy a Maytag, roll up some $100 bills and light a match, because you can look at a pretty flame and wont raise your blood pressure dealing with their customer service.
I had a brand new Maytag refrigerator freezer delivered to my home. Not three days later, the freezer compartment is frosting over on the back wall, while the refrigerator fails to keep my drinks cooler cold like I demand. Ive heard of planned obsolescence, but this is ridiculous!
Due to our previous washer breaking down, we had to purchase a new washer. We have always been loyal to Maytag since we were always pleased and satisfied with the performance. However, this new washer does not deliver in performance, cleanliness, energy savings when cycles take much longer and you end up maybe not using as much water, but our electric bill has gone up considerably. I have nothing good to report about this washer. We purchased it back in April of 2013, and Ive given it the benefit of the doubt by experimenting with all the different wash cycles. I am just not happy with it. I so want to trade it in for a front loader and give Maytag one more chance.
I purchased my 10kg commercial Maytag dryer in March 2015 and started using it in May 2015. Within two months the heater had broken. I contacted the people I bought it off and it turned out I had to contact Whirlpool. It took them 8 weeks to get my dryer going again. The dryer broke down again in November. This time it was a sensor. Again I had to contact Whirlpool, it took them three weeks to get it going again. Being a care home the dryer is essential to our business. We were led to believe when we took out the extended warranty that the dryer would be fixed within a week. I will never purchase a Maytag again or anything to do with Whirlpool.
This has been the worst washer I ever bought. First the washer does not fill with water even on the deep fill function. It pours little water and washes the clothes with basically no water. The sensor for the lid broke less than six months of using it, soap residue is left on the clothes. I do not recommend this washer at all.
I bought my washer in 2016 and now it’s broke again. This is the fourth time! I’ve gone everything to take care of this and it’s a lemon! I will never buy Maytag again. I want to buy USA products but four times for repairs in three years is way too many. I guess it doesn’t matter what name is on it. My last washer was a GE and was still running after 15 yrs when I bought this one. Not one repair ever made on it! I’m telling everyone to stay away from maytag.
This washing machine just sprinkles water on your clothes then ties them up in knots. And to add insult to injury, needs repairing every year or so. Horrible! It does have a couple of redeeming qualities, but they definitely dont outweigh the cons. It spins the clothes quite dry and has a large capacity. I have dogs and kids who play football and a husband who does construction, and its not unusual to find lumps of dirt and fur trapped in an article of clothing or blanket. All my bras and sweaters get ruined, it twists them up horribly. The blankets and sheets end up in a mushroom shape. Sad to say, NOT good. I like Maytag, but not BRAVOS.
I bought a Maytag washer and dryer about 2 years ago. I’m on my second washing machine (one was replaced from Lowe’s not Maytag). The second washer has now gone out! First it was the lid lock and now who knows! The repairman can’t even fix it. Biggest piece of crap, stay clear!! My first set lasted 25 years. Poor quality workmanship and customer service!!
Purchased our Maytag Centennial Washer Model MVWC400XW4 2 years and 5 months ago; guess we are luckier than most; it has now failed in the spin cycle, high pitch, high volume whine, sounds like it is about to explode. Needless to say is out of warranty; and too expensive on our limited income to have a technician repair. I will hope to make the repairs myself; nothing to lose at this point; and from reading the countless negative reviews about this product; should be as many countless repair suggestions on YouTube. Obviously if Maytag would stand behind/up for their product as they claim they do; I and many others would not have these issues. My wife and I for sure will never buy another Maytag product until Maytag resolves the issue, which if my calculations are correct will be never. My advice is simple, do not buy Maytag products.
We purchased this new set of Neptune Washer and dryer at Lowes, in Yakima Washington in 2004, and now discover that there is a class action lawsuit due to the problems associated with mold, the pump, the motherboard, etc. Our washer is making horrendous noises when it spins, and the motherboard barely works at all. I trusted Maytag and bought this set and a stackable set at the same time. Yes, I am angry and will never buy a Maytag or Whirlpool again.
I purchased a Maytag Neptune Washer in 2006 for $665.00 from Sears. Three years later, the control board broke and I paid $400 to replace it. In 2011, the motor and motor board need replacing which will cost $410.00. We kept getting an LR code. So in 5 years, our repairs cost more than the original machine. Maytag can count on never getting my business again. Im only sorry that I purchased a Maytag dishwasher this Summer.
The washer has been inconsistent and had required five warranty visits. The computer that runs it has often malfunctioned requiring frequent restarts by unplugging the machine. Stay away.
I purchased the Maytag Bravos XL washing machine because I wanted a top loader that was water saving. This washer boasts of a 10 year commercial capacity so I thought I was buying a decent machine. Unfortunately I have had a very disappointing experience. From the start this machine has not cleaned clothes properly. We circle clothes around the agitator and only fill the machine a third of the way full. This is the only way to ensure clean clothes. We use HE soap.As if this hasn’t been bad enough, the entire motherboard seems to be glitching out. It throws a different code each load and sometimes won’t start. Other times it won’t stop. It isn’t safe to use when we aren’t home or are asleep, making the time delay feature useless. Last night the machine ran for 2.5 hrs on a 1hr 30 min estimated deep water wash. I finally turned off the power and let it drain out after it insisted it had 45 min for the last hour.... this thing is a total waste of money. Will never buy another Maytag!!!!
I purchased a Maytag quiet series dishwasher (Model Number: MDB6759AWW) for $500.00 in May 2009. Three months later, I started experiencing difficulty with the control panel. One light would continue to blink and it would not do anything else. I called to have it repaired but by the time he was to come out, it started working again only to stop working again the next week. On 7 Oct 09, the repairman came out and replaced the panel. Then, about six months later, it stopped working again. I called again but canceled the appointment because it started working again. Then, after having it for one year, it stopped working again and I called only to be told that it was no longer under warranty. Now, we cant get the control panel to do anything. From all the other similar complaints I have read, it seems like there is a defect with the control panel. A dishwasher should last for more than one to two years. This is very frustrating.
We have had our side by side Kenmore for years and it hasnt let us down! We eat mostly fresh food since we cook a lot and we always have plenty of space for our food. We are only a family of 2 though. They say the ice maker is the first to fail and it has not given us any issues for nearly 10 years now! Love Kenmore!
I bought the washer dryer combo. Dryer already broken. Washer is very loud when it changes gears. Would not recommend the washer or dryer.
I bought a fridge from Home Depot. It was on sale and not a Maytag. Somehow they delivered a Maytag. I am over-the-top happy with my fridge. It keep things cold. It is roomy, It has separate temp controls for the freezer and fridge. The bright LED lighting is wonderful. It is energy efficient. It is easy to move around when I need to clean under it. It was delivered right away.
I have had this washer 4 years...I bought this washer in May 2016. It makes 3 very loud noise as it moves into its next mode/cycle. Found out this is normal. IF, it is close to your living room, IT is loud.. I called again, saw that it was not filling up. 1/5/2017.. IT will NOT fill up to wash my clothes properly, clothes were still dry!!! Came out, (they sent a company near my area), said everything is right. I have tried, by sending messages, many times to get them to check. No one seems to care. The machine allows water to go out the bottom, rather than fill in the machine. I watched it myself. THERE should be a recall on this machine, definitely, something is sooo wrong.. I NOW have to put it on BULKY SHEETS full time, to get my wash clean.. NO energy savings there... BUT my clothes are finally clean!! Seriously, something is wrong...
Maytag Dishwasher Model # MDB7809AWB2. Part = Console Keypad. We have lived in this home for approximately 4 1/2 years. We purchased a Maytag Dishwasher and had to replace the motherboard in it about 2 months after the warranty ran out. We paid 1/4 of the cost of the dishwasher to get it fixed and I am having the same problem again. I am very dissatisfied with the appliance and I will not pay another $200 to get it fixed. I will never buy another Maytag appliance. Dont buy Maytag!!!
First, the machine is a wrinkle monster no matter what I try. I wash my clothes on delicate cycle to keep the colors longer and so my clothes last longer. This has never been a problem with previous washers. I take them out IMMEDIATELY as soon as the door unlocks and shake them out and hang everything to dry. This worked great previously and I never had to iron anything or put anything in the dryer to get wrinkles out. Now, this washer wrinkles my clothing to an unbelievable extent so that they need to be ironed or a round in the dryer to relax them. This is true on Wrinkle Guard and using the delicate setting, set between medium and none on the spin cycle. Wrinkle Guard? I don’t think so. This thing wrinkles my No Iron shirts so they will have to be ironed or steamed.The washer leaves lint like residue most all of the time on dark clothing from day one. I most recently did a load of black only clothes that I did on delicate, soil level between med to extra heavy, spin speed between med and none, and, because of the dirty clothes issue, I had the extra rinse on. The clothes came out dirtier looking than they went in and looked like I washed them with a box of tissues and too much soap. They looked dirtier than before I washed them and had a whitish and lint like residue on everything. So I ran them through the same cycle/extra rinse again but WITHOUT any soap. Unfortunately I didn’t watch to see how much water the machine sensed that these loads needed and I didn’t see how much water was there - but I did for other loads after - see the next problem below. After the second identical cycle, the clothes had the same residue which I photographed and have enclosed below. (And still a wrinkled mess.)We have found that the water sensor can’t sense the proper water level needed and is likely not functional. Sometimes it seems like it might almost be be appropriate and sometimes not at all. Specifically, after I ran the black load through, I decided to try a small red load before my usual large blue load just to see how much water there was. Same settings as above, 6 small items that barely covered the bottom of the drum and the washer sensed a medium load. Certainly by volume of clothing this was not a medium sized load and if it goes by weight, it was the smallest load possible! Medium water level… These clothes seemed to agitate ok because they were completely submerged in water and came out clean. Then I did the much larger blue load that filled the drummer then halfway. This had so many more items than the red load and weighed way more. I tried the same settings as above and this time the machine sensed a SMALL load and the water level was barely halfway up the clothes, if even that much. So half of the clothes were out of the water and we watched and witnessed that the clothes did not agitate properly. This load came out like the black load so I ran the whole cycle again including the double rinse. This time, the same load was sensed to be a MEDIUM load although NOTHING changed except that the clothes were damp and lower in the tub as they were compressed from having gone through the entire wash cycle. They came out mostly clean, after the second wash, again, likely because this time they were almost covered by the water (2/3rds or so) and could move around a little better but still not great agitation.There almost never seems to be quite enough water so that the clothes are not able to move by the agitator and sometimes we watch and can see that the clothes above the waters never get pulled into the water. I understand that this machine may not completely cover the clothes but this seems way short on water and the fact that things usually come out dirty means something is wrong. There is often so little water that the agitator can’t possibly work the clothes into the water. So, next I ran an Oxi cycle and witnessed that about half of the items were not in any water and were only wet because of the filling cycle not because they were moved around by the agitator. How can the oxi do its job if the clothes aren’t in the solution of at least wet from the solution which I didn’t see as likely as the clothes didn’t seem to move through much if at all?Along with the same water sensing problem, why on earth isn’t there a manual water adjustment? If the water sensor doesn’t work, the other option is only the high fill setting. After finding my clothes still dirty when we first got it, I tried the high fill setting to see if this would help but the clothes still came out with that residue. This was the very first few loads I ran and was assuming it was just user error so I studied the manual and tried everything as recommended. Since reading that residue can result from too much water, I use the recommended sensing feature now. So, we can either have too much water or barely any at all…
Model MDB7749AWB2 Dishwasher - we purchased this dishwasher 3 years ago on 12/23/2011 and it appears to be falling apart. We have replaced two thermo fuses, one door latch/switch and now need the front control panel and handle because two mounting locations for the six screws have broken off. I truly expected a much longer product life than three years when I purchased a Maytag. So much plastic in crucial high stress areas must have slipped by the engineering folks. Or was it just cost cuts. I believe it will be a long time before I consider a Maytag product again based on this one. Thank you.
You get what you pay for, you can go cheaper with no frills and watch how clothes wash, also run afresh through the washer as recommended. Also use the correct amount of detergent. Maytag isnt as good as it once was but it is the top of Whirlpools line of companies.
I bought a new refrigerator 6 weeks ago and it is not cooling or freezing anymore. I lost all my food. I spent 50 minutes on the phone to be told that the earliest they can fix it is in three days! Can you believe that? I will never buy a product from Maytag or Whirlpool again and everybody should be aware of the awful quality of their customer service!
MAYTAG HAS ALWAYS BEEN MY W&D MACHINES OF CHOICE! In my opinion they are the most reliable, dependable machines on the market - for years! I would NEVER by another brand of either washer and/or dryer.
I bought a Maytag front load washing machine. We paid $1,100 for this machine. About a month ago, it was making a loud noise. I called them and they said were going to come out and fix it. However, our washing machine did not have a serial number. It had the model number/purchase date, etc, but no serial number. Our drier had it, but not our washing machine. All Appliances stated they could not help us until we had a serial number. We spent around 3 hours on the phone with Maytag, trying to get a serial number. Melinda informed us that we were out of luck, and that there was nothing they could do for us. She stated to call Nebraska Furniture Mart, to get the serial number. We did. NFM does not keep serial numbers. They keep model numbers, and purchase dates, but not the serial number. I called Maytag back, and spoke with Arthur. Within 10 minutes, he gave me a serial number to use. Interesting. In the meantime, I have been without a washing machine for 2 days. I have a load of wash in the machine, because now the wash machine has gotten so bad it is shorting the breaker, and not allowing electricity to the machine. This caused the front door to lock and shut down. Inside the washing machine is a load of clothes. All Appliances now has the serial number to order the parts. The parts were supposed to be here yesterday, Jan. 9th. Surprise, they are on back order until Jan. 13th. I called Maytag to see what they could do regarding me without a washing machine for over 5 days, which could turn into 2 weeks. They simply replied that it takes time to order parts, and there is nothing they can do and apologized. I asked what about me having to go to a laundromat and sit for hours, doing laundry. What about sending me out a loaner, to do laundry until you can get the parts. They again replied; there is nothing they can do.I also stated I spent $1,100 for this front load top of the line, Maytag washing machine, because of its name, and supposedly good quality. They again said there was nothing they could do. They did tell me that the washing tub, the part that we needed, was on back order until January 28th. This puts me at about a month without a washing machine. They stated they would try and locate the part, and have it sent out to my house, not the appliance company that is supposed to fix it, but my house, so that once I did receive it, I could call All Appliances, and set up the time/fixing of the machine. This has been pure hell! Maytag is a joke. I paid a good price for a supposedly good company/machine. They are doing nothing to expedite the parts. They are doing nothing to back their products. They are not even offering compensation for my inconvenience of having to go to a laundromat, or being without a washing machine for over a week, and potentially up to a month.I have been without a washing machine for over a week. I have had a load of laundry locked in the washing machine. I have had to drive to a laundromat to do laundry, which includes time and mileage. I have been informed that the parts are on back order, and now could be up to a month without a washing machine. Maytag is not offering any compensation, no loaner machine, no replacement. Instead, they are just saying, sorry, you have to wait for the parts. I would really like the VPs. and Presidents of Maytag to go without a washing machine for a week, or their families to go without a washing machine for a week, possibly a month, and see what they have to say about that company.
Washer knots clothes into unmanageable tangle. Poor rinse leaves soap scum unless rinse extra, thus not conserving water as appliance is supposed to do. Load easily becomes unbalanced and unable to restart machine if paused to rebalance load. Will never buy another Maytag washer or dryer.
We bought Maytag Gas Double Oven MGT8800FZ only just two years ago and the top part of the range oven has already stopped working. It has not been overused as there are only two of us in the family and we use Crockpot regularly which do not require the range. It was fine for about 23months, but now it will not heat up at all We have been unable to get much help from Maytag so are not at all happy with this product. We chose Maytag as it is a replacement for an older Maytag oven and we have a Maytag fridge which will shortly have to be replaced. Not sure at all if we will replace it with Maytag going on our experience with our double oven.
I bought my Bravos x washer and dryer set three years ago. Ive never been happy with them. You have to put the washer setting on bulky to even wash a normal sized load and they still dont come clean. Only three years old and Ive had problem after problem with the washer. As Im typing this I have a full load of clothes in the washer that will not wash, its full of water and wont even drain and spin. PLUS the lid wont unlock. So aggravated.
Bought used and still performs like a champ. It's old. Have the matching dryer but that quit working some time ago so I hang dry clothes.
I purchased a Maytag Bravo Washer and Dryer about 2 years ago; dissatisfied with the products. Washer continues to smell. I clean it all the time with the Affresh tablets. Usually, I have to use 2 bags just to get it not to smell for at least 2 weeks. Now, the glass front dryer is rusting out around the window.
I seem to be just another unhappy Maytag microwave oven customer. The SE code indicates a bad/faulty/short in the keypad. It seems this is a very common issue so buyers beware! If I dont get this resolved, I will no longer buy Maytag/Whirlpool products.
Ive had the dishwasher model MDBH979SAB0 for about 3 years now. A few months ago I noticed the faceplate would pop out when you opened the dishwasher. I would have to pop it back in. The dishwasher was out of warranty so I decided to attempt to fix it. I took the faceplate off to realize all of the plastic tabs that screws go in to were snapped off. The only fix for this is a complete new panel from Whirlpool Parts Online to the tune of $194.17 (W10811169).The wheels also fall off the bottom rack. The push pin plastic becomes brittle over time and does not stay in the assembly. To replace the wheel assembly (there are 4 in total) is $38.18 each (W10195416V). The wheels or push pins cant be purchased separately. Both of these items are not covered under warranty past 1 year. Maytags 10 year warranty only covers the upper and Lower Racks (excludes cup shelf and silverware basket), chopper blade and stainless steel tub and inner door liner. So only a small percentage of the parts.The design of the faceplate is defective in that too much force is applied to the faceplate when opening the unit. The handle is integrated in to the faceplate. The plastic used becomes brittle over time and breaks. The panel unit (W10811169) must be replaced in entirety rather than just its housing increasing the cost of repair. To have this failure occur within the first 3 years of use is very premature. I can only assume if I repair the dishwasher I will have the same problem again. I am considering buying a new model that is designed better and comes with a longer warranty on such parts.
Maytag dishwasher MDB7749SBM2 - I purchased this unit from Home Depot. It worked fine when working. In less than two years the control panel had issues. Would not let you start cycle, would randomly start on its own, would light up randomly, would only let one cycle work, would not work at all, etc. I received no help from Maytag. After open up the door panel the problem is obvious. The ribbon cable from touch (control) panel to control board had black spots from corrosion. Poorly insulated or poor design. $150 for part and another $100+ for repairman. As Ive seen from several of these posts it appears to be a common problem now to Maytag, which they choose to ignore in spite of class action lawsuits. Obviously last Maytag product Ill ever buy.
I started hearing the Maytag Microwave MMV4203DW00 beeping this morning after breakfast. I had not used it since the night before to heat up soup in a Corning Ware bowl. Its doing that 5E thing and nothing on the control panel works. Ive unplugged it, waited, plugged it back in and the same thing. It starts off saying Select Clock and 5E and then stops on the 5E. I bought this in Aug. 2010 and it is vented out the wall. Of course, that doesnt work now. The metal rack has never been put in it. Im single and the only one who uses it and I dont use it very much either. And this model only got the one 40-watt regular bulb over the range - lousy. And it doesnt work now either. And the control panel lights up orange. Had I known that, I would have never bought it in the first place. Of course, the stupid orange 5E lights up. Im unplugging it for good. Its not worth fixing. Do not buy this microwave!
This is a top load washer, commercial series, high efficiency without any agitator. It doesnt use enough water to break down the soap, no matter what soap or amount is used. Clothes come out of the machine with soap patches. It is also virtually impossible to balance the load so when it spins, it bangs and thumps and walks across the room until it shuts itself down. Stirring and re-distributing the load, changing the size of the load, small or large (should you actually fill the tub to a full load per instructions) it simply doesnt distribute or balance itself at all. At the end of the day, clothes need more water for extra rinse and then doesnt seem to work with soap removal all of the time. You cant put a load in and walk away and do something else or it will bang around and turn off. A waste of money and time. Save yourself, buy something else.
Ive had a Maytag washer and dryer for 10 years. They have worked well, havent had any problems. I bought Maytag because of their excellent reliability, which has proven true. Design is not as modern as others, and doesnt have all the features, but overall solid reliable washer.
I have only had this machine for 2 weeks after having a Maytag since 1994. Even broken, my old machine was far superior to this one, a Maytag Bravos. Fortunately, the salesman noted that I wouldnt be happy with this machine but, thanks to a government mandate, all new machines behave in a similar manner to save water and energy. This agitator-less machine neither washes nor rinses the clothes/bedding/towels properly. It takes four times as long to wash the items but doesnt get them nearly as clean. Today, I put 2 pairs of shorts, 2 T-shirts and a standard bed-sized mattress cover in to wash. The mattress cover never even got thoroughly wet even though I used the deep wash and extra rinse settings. Last week I put sheets in the sheet setting only to have them come out totally wrinkled and stiff as a board with soap even though I used the recommended amount of detergent. This is a disaster. Shame on Whirlpool/Maytag and the U.S. Govt. A river and a flat rock would work better!
I purchased a Maytag Electric Range (Model: MER7662WS1) at Lowes in February 2011. After few months, we found many rusty areas on the stainless oven door and on the stainless drawer.On 9/8, I called Maytag at 1-800-688-9900 to complain that stainless steel is not supposed to rust. A representative took the initiative to schedule A&E Factory Service to come to my house for a warranty repair, and assigned me an order # 40629499. I did not request for this service call and naturally, I regard this as a warranty service or a service of quality check of a product.On 9/19, a technician came to check the rusty area and confirmed that the stainless steel have rusted and the rust will eat through the panel. The technician called Maytag, and got the answer that Maytag will not pay for his visit because its not under warranty. The technician then checked the warranty manual, but could find not any statement that neither rust is cosmetic nor rust is not covered. The technician asked me to pay $132 for his five-minute checking service. I was so upset and called Denice at A&E Factory Service at 1-800-905-9505 to bill Maytag directly. She ignored my request and said that I should take it to Maytag.After a couple of hours waiting, holding and transferring, I explained to two Maytag customer service representatives my problem, only to get a Sorry, its not covered, its cosmetic, reply. I insisted talking to a manager and finally got Melinda at Care Solution Team. She, too, refused to waive the charge for me and claimed herself as a supervisor and decision maker and theres no one above her who could resolve this issue.I emphasized that A&E service call was authorized by Maytag, I did not order the service. Who would have thought that a service authorized by manufacturer is not covered under warranty? Besides, this representative failed to inform me that rust would not be covered, she should have known better. Therefore, I believe that the person who initiated the service call to A&E should be held accountable. But Melinda never wanted to agree with this logic and kept saying, We dont force customer to have home service. You are liable for the bill.She refused to pay for the service and forced me to pay the bill from the mistake they made. She even refused to give out the persons ID # and name of the person who called A&E. She only documented my complaint--whats the point of their documentation? If this is the tactic that Maytag is using to categorize rust as cosmetic (if rust can damage material, then you should not call it cosmetic), and ban customers from claiming the rust damage so they can use poor quality of stainless steel on their appliances to save the cost, then, it is dishonest to advertise that this oven is stainless.A representative even said that Maytag should have emailed me with the confirmation of service call and noted that its a non-warranty service. Also, A&E should have informed me before arrival that the service is not covered. All these were not true. First, I did not receive such email from Maytag or Whirlpool. If Maytag would have warned me with non-covered policy such as this, they should have the courtesy to call me in case the email was unreliably routed to spam box. A&E only informed me that they are coming the next day, but no such thing as telling me that the service will not be covered. Even their technician did not know about the non-covered issue, and had to call Maytag today to find out.Had the person who scheduled the service told me that the rust on the stainless panels is not covered under warranty, will I still allow the service call and agree to pay $132 for a five-minute checkup and watch the technician leave without performing any repair? I asked Melinda to let me talk to her supervisor but she said that theres no one who can talk to me, and the only way to appeal is to write to the companys executives. The address is: Whirlpool Corporate Office553 Benson Rd Benton Harbor, Michigan 49022. I doubt that an appeal will help me at all. I will take this matter to small claim court, I wont let them force me to pay the bill when I am not at fault.
I bought this Maytag French door model MFF2258VEW2 in 2010. Within the first year, it was freezing my vegetables. They sent someone out to fix it. Thank goodness it was under warranty. The man laid the bill down and it was over $800 to fix it. Six months later, it froze up. I called and they said they would send someone out, but I would have to pay for it. Im on disability and cant pay that kind of money. I got someone to come out and fix it. Well, guess what? It has started freezing my vegetables again. This is the third time this thing has gone bad. What do these people think they are doing putting things out like this? I had a Maytag for 30 years and never had any problem with it. So I saved and saved to get me a new one but I will never buy another Maytag. The company should have to replace all the refrigerators that are like this one.
The control panel went bad on our Maytag dishwasher of only 4 years that is only run about once a week, A replacement part would cost more than half of what the dishwasher originally cost, so we have decided to go with a KitchenAid. Not pleased at all with the longevity of the Maytag.
We purchased all new appliances 3 years ago including a Maytag dishwasher. Same problem as a lot of others. We had the control board fail three times in just four months. Now today the repairman came and while he was here contacted other Sears technicians and Whirlpool technicians. They came up with the idea to replace the detergent dispenser which they said is causing the main control board to fail. However, while the tech was on the line with Sears and Whirlpool they done troubleshooting on the detergent dispenser and found that it was all within specifications. In fact, that was not a problem because it worked as it should. But in their wisdom they decided to replace the detergent dispenser. We now have to wait another ten days for the part to arrive and reschedule another appointment to have the detergent dispenser that works replaced. The serviceman that was at our house said that they are making him replace a part that is working and that this does not need to be done but he has to take instructions from Sears technicians. Our service person said that he doesnt anticipate that replacing the detergent dispenser will make the dishwasher work but he said if it does it will only last a few weeks as before and then fail once again. We have the dishwasher on extended warranty and there are about 22 months. I suspect that this one will be going to court to get resolved. Never Maytag again or Whirlpool.
Bought Maytag dryer in December 2016. Worked fine for first 3 months. Then blue coloring showed up on back of drum and came off on white clothing. Had tech come out. He took pics and send to Maytag. They said it was normal. Further talks with customer service brought statements that we caused problem by drying blue jeans. Funny we never had. They just continued to say this discoloration was normal and we did something to cause problem and nothing they could do. But at least they were sorry for our problem. Whirlpool does not stand behind products. Dont buy.
I purchased a Maytag over the range microwave a couple of years ago when I had my kitchen remodeled. I have had it repaired twice already. Each time, it cost over $150. I bought this product with confidence that it was a quality product. To say the least, I am very disappointed and I will never buy this brand again. My previous microwave lasted over 15 years without a single problem. The only reason that I got rid of it was to have matching appliances. It was not a Maytag. I am looking to buy a new microwave and I will be sure to look at the reviews to prevent being suckered again!
We purchased our Maytag through Sears. We wanted a very basic machine, and thats what we found at Sears, yay! Fast forward eight years and it suddenly quit agitating. We tried fixing it ourselves by replacing a plastic gear part, which, later on our appliance technician said was totally logical, but it still wouldnt work. We got our appliance repairman out here and he took it into the shop and fixed the problem, which turned out to be part of the motor or something like that. The thing that bothers me the most is that he asked if we had bought a refurbished washer, but we hadnt, it was brand new. He gave us a part that was swapped out that wasnt made for the machine and also said the safety guard for the cord was missing. This keeps it from pulling out of the machine in case it gets jerked. I feel deceived and just wanted to vent because there really isnt anything I can do about it now. Buyer beware, yes, but I know we have to be our own technician sleuths to be sure were getting what we paid for?
Maytag dryer MEDC215EW - This dryer does not dry the clothes without many wrinkles. Sheets just ball up with the inner sheet a mass of wrinkles. Small loads just flop from top to the bottom of the dryer, falling in clumps. I have gone back to having to ironing. Very disturbing!!! I would not recommend this dryer to anyone.
Maytag french door fridge model MFF2558VEW7. I bought this fridge about 3 years ago. Have had nothing but problems. First I had problems with the freezer frosting up, then I had the same problem of ice buildup in bottom of freezer. Now the freezer only gets cold enough to cool drinks and the fridge only gets to about 60 degrees. This is not the only Maytag appliance I have had problems with. I bought a dishwasher a few years ago that quit working just after the warranty ran out. Both bought from Home Depot. After reading other reviews, it seems that appliances bought from Home Depot have had problems too.
I had a stroke last year in August and my children got together and bought me a washer. And after the third use this thing started messing up and I had to call in someone. Now the warranty is up and I am sitting here with a new broken down machine.
There should be a recall. Just look at the number of people complaining about this same exact occurrence about the control panel not activating. Im on my second control panel in 24 months. Some people are on their fourth already. Give me a break. There needs to be a recall and a redesign of this thing, which turned out to be a piece of junk washer.
This unit is only 4 months old. It freezes everything, vegetables, eggs, etc. It took more than 3 weeks for the technician to show up at my door!! Performed a service modification according to the manufacturer specs. This did not work!! Call again to have a it fix. He show up almost 2 weeks later. This time he replaced a part, worked fine for almost 2 weeks. Now I am having the same problem. I had it with this Maytag piece of junk!! I will never buy anything from Maytag again!! PLEASE DONT WASTE YOUR HARD EARNED MONEY... IN MAYTAG PRODUCTS!
Like many people here, I have a Maytag Dishwasher Model # MDB7749SBW3 Serial # F40107007. We have had this dishwasher for about 12 months to 18 months. The first indication that there was a problem was some of the lights were acting strange. Then the dishwasher starting going nuts. I removed power from the unit thinking that maybe the controller became confused. The problem persisted. I would hit buttons and either nothing would happen or something completely different would happen.I take the dishwasher door apart and remove the touch pad. I notice some discoloration on the ribbon cable. I remove the glued on front panel to look at the electronics behind it (see pictures) and I see some discoloration there as well. So using my multimeter, I find that there is a direct short between pins 4 and 5. I vigorously flex the cable at the point of discoloration and the short goes away. So at this point, I doubt that I can get just the flexible circuit strip so Im going to have to pop for a new touch pad assembly. I didnt go further in the measurements as there was no point since I already detected one failure. Furthermore, I inspected the computer control unit and I did not see any obvious signs of corrosion or discoloration anywhere on the processor board. So it appears that there is no problem with it.Conclusion: Many people are at a disadvantage when it comes to electronic devices. In my professional opinion, this is clearly a failure of the insulating material of the ribbon cable due to environmental contamination. Visual inspection shows that corrosion of the conductors is clearly evident. About Me: I have been an electronics technician on and off for over 20 years now. I have a 2-year college degree in electronics technology and I am currently in school to become an electrical engineer. In my house, when something breaks, I fix it.
It seems to be a broken record with other reviews. I had a 2 year old microwave and the door doesnt recognize that its closed. Which means it wont turn on when I close the door. So you have to open and close it maybe 30-50 times and sometimes it works. I call Maytag who schedules a company but doesnt disclose anything about the warranty or service cost. I was thinking it would be a nominal fee since it falls under a 10 year warranty. The company calls and confirms the cost and I recheck with Maytag who said that the warranty only covers parts. So I buy a $300 microwave and have to pay $160 for a service visit because your company made inferior parts. Absolute sham of a company. Buyer Beware...
Pump motor went out after two years and all Maytag would do was a small discount on cheaper model. We paid over $800 for the dishwasher and to fix it was over $500 plus the 5 minute service call of over $100. Very poor customer service and a lemon of a dishwasher. Now we have a GE.
We recently purchased a Maytag Washer/Dryer set, but shortly after it arrived, we realized it was way too big for our needs, so traded it in for a smaller model (Model #MVWB765FC3). After a few washes, it developed a loud clicking noise during the entire wash cycle. Inquired about it at the retailer we purchased it from (showed them video of it) and was told it was not supposed to make that noise. Subsequently the Maytag Repairman paid us a visit and told us theres nothing wrong with the machine and that the retailer should not have told us what they did.#1). The machine did not make that noise initially. It started after a few loads of laundry. #2). The first machine we brought home was the same model (only larger) and that one didnt make that noise. To add insult to injury, the repairman has the audacity to tell my husband, Well, this visit didnt cost you anything. Really?! It cost him 4 hours of pay while he sat home waiting for you! In addition, we were delivered two cosmetically defective dryers that had to be returned. Furthermore, when I was washer/dryer shopping, I sent Maytags Customer Service Dept. an e-mail through their website asking questions about the product. To this day, I have still not received a response. I had a bad experience about 20 years ago with Maytag, but thought Id give them a second chance. I tell you...there will not be a 3rd time.
My new fridge iced over top to bottom. It started making horrible noise then ice maker stopped working. Called MY repairman. Thats when I found out about all the ice. He told me to thaw out and hed be back. It thawed out and then freezer went out. ALL my freaking meats and frozen food had to be thrown out. Now water keeps Flowing out on my NEW tile! Called my repairman back. He came back then informed me it was junk! He said several other customers having same issue. My daughter has the same refrigerator and it broke down just like mine! My repairman also said a big issue with your junk was you used parts from other brands to fix!After reading all these complaints I can see no sense in calling to get it repaired. Its obvious we are all having the same issue. Maybe someone from your ** company could check them out. I dont have the money to buy another fridge! My 85 year old uncle with Alzheimers lives with me and I dont want him to slip on that water and hurt himself! I think all of these complaints need to go to BBB. Thats my next step. I believe you need to recall this junk or give us our money back! I need you to respond or Im going on blast to let everyone know how you treat your customers.
Maytag is the worst dryer ever purchased. We bought it in 2019 and the heating element broke. When I contacted Maytag directly, they said, nothing they could do. Really?? A major part was defected and there was nothing they could do! Its very sad when a major company that you purchased from shuts you down with a defected piece in their dryer and they chose not to help out the consumer. Shameful! I will NEVER purchase another product from them again...
A month ago I purchased a 25 cu ft side by side. First the recirculating fan quit. It was repaired. But the water and ice hose in the door froze and cracked the entire freezer door. Must be replaced, unfortunately they dont have any, so I was quoted 6 weeks for a new door, that has turned into 12 weeks and they cant guarantee me a date. I requested a replacement fridge and was told, They cant do that. I purchased the full Maytag package - stove, dishwasher, microwave. I expect better customer service than that, Take a door off the assembly line and ship it to me.
Purchased new stove from Home Depot. Was delivered damaged after I opened it. Called Maytag and they cannot get a service man there to look at it. They keep on telling me I have a 30 day unconditional warranty, yet they cannot live up to their words. Absolutely amazing. Bought the Maytag because of the 10 year warranty. Do not waste your time. Buy locally at an appliance store not big box stores. Do not buy Maytag either - service is just a bunch of well qualified talkers and key punchers. Very poor buying experience.
Disappointing that a Maytag would be a problem machine. Constantly out of balance when spinning and mediocre cleaning. Now it is spitting oil underneath. Am on my way to buy new machine with agitator.
Maytag Bravos XL - I purchased my maytag washer & gas dryer on 5/12/12. In Dec 2012 the heating element went out. I had to wait a week for a repairman to come out on Dec. 20 to fix it. Now for the second time on Dec. 30th, 2014 the heating element has gone out. I called for a repairman to come out. I have to wait until Jan. 12th 2015 for service. I have 8 people in my home including 3 grandchildren. This length of waiting is ridiculous and very inconvenient.
Original owner of $800 HE top loader washer since 2010. We heard a grinding noise for months, then finally it seized up. Repairman quoted me $300 to replace bearings. The repair guy seemed a bit too eager for the job, so I knew it must have been easier than expected. I Googled the heck out of it, and used this forum heavily for guidance. Seems the bearing failure is a pattern issue. It also seemed ridiculously involved and no one had posted a how to video matching my model’s layout. I took a peek with my own eyes and noticed a sock had gotten under the basket. The sock got caught in the drive belt and knocked everything loose. I removed the debris, tightened the pulley and everything worked. Cost me $0 to fix myself. So buyers beware before repair. And check the error codes yourself when in doubt! The first thing I did was check error codes. Found a great video here **.
I went to Home Depot in Kennesaw, Ga to purchase new W&D combo. I had found what I wanted but when the sales went to complete my order, the units I selected werent available. She talked me into the Maytag Bravo, but I specifically stated I needed a large tub because I wash a lot of towels and sheets. Well this expensive piece of shhh, doesnt even get all the items wet. Ive had to lift the lift and physically flip items in tub, especially with towels and sheets. Also, the washer is loud, did I say loud, I mean freaking loud. The dryer is fine, but I bought combo for a reason... Pricetag $1200.00 with my discount. I waited a week for delivery, I am mad as hell. Whats point of having large tub, when you barely get enough water. Luckily I found out now, so I can have them pick this CRAP UP, Do not buy. Theyre cute looking, but washer does not get your clothes clean.
Do NOT buy a Magtag washer. I purchased a brand new washer from Lowes in 2017. The washer gets stuck in the wash cycle. When I called Lowes, they said to call Maytag, who sent a service person out. The service person recalibrated the machine never ran a cycle and left. We had to call two more times after this for the same reason with the same result where the serviceman left without running a cycle. This was all while the product was under warranty. Since I had three service calls, I called Maytag frustrated that this kept happening to a new product. I was told there was nothing they could do, but if it happens again to have the service guy come back out. When the warranty runs out, I will have to pay for the service tech. Unbelievable. Save your time, money and frustration and buy a Whirlpool! I dont know how Maytag gets away with selling defective products.
My Maytag is 2 weeks old, and knew from the start I had a lemon. The compressor sounds like a giant freezer. I had the service man take a look at it, and while he was here the compressor did not come on. He pulled the plug from the fridge and turned it back on and still it did not turn on. I asked him to stay till it turned on and he said he could not stay any longer. I waited for him from 2 PM till 7:30 PM. He was to arrive between 3 and 6. Talk about frustration, and I only wish I had read all the reports before I bought this junker. I was so worried I decided to get the insurance for 4 years. The reason the ice forms is because you have no control over the ice. You cant see them and they get stuck. I had a side by side before this, and I can kick myself for not buying a side by side again. I was told to shut it it down when youve had enough ice cubes, to stop it from getting stuck. This ice maker is so big and so hard to pull out and the switch to turn it off is on the inside. So far my only complaint was the humming, but I can see a tough road ahead.
The oven range (model number mgr8772wb) will not heat to proper temperature. It runs 35 degrees cold even after the built-in adjustment of 30 degrees. the repairman said it was just a cold-natured oven and we had to get used to it. So if a recipe calls for 400 degrees, you must preheat to 430 degrees. As much as this thing cost, it should cook properly. I must rethink Maytags reputation. I thought they were the best. Wrong.
My experience is very similar to Richards below. I have an MDBH979AWS3 that was purchased new in April of 2010. Just over one month after my warranty expired, the touch panel ceased to work. Since it was no longer in warranty, I had to replace it out of pocket. The wiring harness to the old panel looked heat damaged. Last winter, the central computer died. The machine was useless. I called Maytag customer service and actually seemed to find a sympathetic ear. They agreed to a new part if I paid $129 for one of the two companies doing certified repair to install it. During the summer, it blew several fuses. Then in late November of this year, the touch panel went again. I hesitated on how to respond and waited until after the holidays to call them. I got the most rude customer service rep that Ive dealt with in a long time. Somehow, I was blamed for a misdiagnosis on the computer panel (duh, no, that was a different issue and it was indeed broken), accused of misuse of the dishwasher, and flatly told that they werent going to do anything more on a machine. So far, out of warranty. Im sorry, but I cant accept that a machine under 3 years old should have 3 major failures. Maytag has to step up and at least look at this problem. From what Ive read, this is a common problem that has resulted in several fires. Maytag has to know about this and continues to do nothing, not even issue a recall on the current touch panel used. I am now faced with putting another $100 in (which puts me at about $350 total on a machine I paid almost $500 for) or just buy a new product. Rest assured I will never buy another Maytag-Whirlpool appliance.
On December 22, 2013 I purchased a Maytag front loading washer Model # MHWEE201YW00 from The Home Depot. On July 28 the bearing failed and greased my clothes and rendered the washer unusable. On August 1st I contacted the Maytag Customer Service Line; the wait for contact was approximately 20 minutes, not a very good answer time and unfortunately the best I would receive during this process. Despite the wait, I received good response and had a service call set up for Wednesday August 6th.On Wednesday August 6th, a service technician from Quaker City Appliances took a look at our washer and determined that the bearings had failed and that the entire drum assembly would need to be replaced. He stated that anytime the bearings fail this soon, it typically means that the bearings weren’t pressed properly or the drum wasn’t tightened enough and that he would order the parts as soon as he got back to the office.On Friday August 8th, a representative from Quaker City Appliances called and notified us that the part was no longer available and instructed my wife to call Whirlpool Customer Service and give them this number **, to coordinate a replacement washer. I called later that afternoon and spent over an hour waiting and was transferred between departments. The first representative was very cordial and professional; the second who I believe was from the Tech-line was anything but. In my career I have held responsibility for customer service and while there are many golden rules, one of the most important was never to tell the customer “I can’t”, well Cheyenne (I believe that was her name) couldn’t help me with anything and clearly told me so. She explained that my problem was referred to the Trade Partners and I needed to call back to Quaker City Appliances on Monday.On Monday August 11th, I called Quaker City Appliances, who promptly informed me that the matter was turned over to Whirlpool and I need to contact them as there was nothing else that could be done. Later that day I called back to customer service, again waiting between two representatives at least an hour. I was informed that my matter was with the Trade Partners and that I will need to wait one to two days for a phone call. A phone call that never came…..Yesterday August 14th, I contacted Whirlpool customer service, again waiting over twenty-five minutes for the first contact, and then was eventually handed over to the tech line and another wait. Eventually, I spoke to a very pleasant representative who gave me the Trade Partner number and transferred me, unfortunately I was disconnected. I called back and found out that the office closed at 5:00. Today I called the Trade Partner line (1-800-874-4698) at about 3:30 and after 40 minutes I have given up and decided to write this letter. All I want is a functioning washing machine.
We bought this from our local big box retailer paying $433.87 after installation, the oven, haul away and home delivery. Two years and 3 months later its a boat anchor. Display is cold and dark after stating we needed to open and close the door before it would heat. We did but it kept displaying the same message. Unplugged it, turned circuit off per Maytag customer service line, still nothing. It is no longer made and you cant get parts. It is useless. The 10 year warranty just covers the magnet and the cavity.
I have owned my Maytag Neptune Washer since 1998 and this is the first time that it will not drain all the water... Doing some research before I call a repairman... Have a Great day!
Purchased a Maytag Bravos top loading washing machine in Sept. 2015. First time we used it the machine vibrated enough to shake the walls. We thought the balance was off. Called Lowes (installers) and they came out and said it was level. There was something fishy about the grinding type noise it made. Also noticed that in spite of all the noise that the clothes essentially stayed in the same spot while the basket moved. Sometimes the clothes on top never got completely wet or rotated through the wash water. Called Lowes again and they looked at the machine and said it needed replaced. But the 90 time period for replacement had passed. Lowes said it would be repaired. A technician came and replaced the basket, saying it might have been out of round. He left, we used the washing machine and it was worse. He came back an hour later and talked with Whirlpool and they said there might be something wrong with a gear. Hes going to replace the gearbox sometime. Meanwhile we are stuck with a washer that makes a lot of noise, vibrates terribly and doesnt appear to do much washing. If noise equated to cleanliness then it would be fantastic. But had we known about the noise or the many complaints we would never have made this purchase. Whatever happened to Maytag quality? Bet that Maytag repairman isnt lonely anymore.
I bought a Neptune Washer in 1999. 6 years later (2005), it started making the 747 landing noise. It was implied that somehow it was our fault, maybe, something from my contractor husbands pocket. After all, it was a Maytag, and surely there could be no design or engineering flaw! (My daughter still has 34-yr.old one.) We were told the repairs would be so expensive. It would be wiser to buy a new one. Foolish me, I bought another Neptune to match my dryer. Of course, now this one has the same bearing problem and again its cheaper to buy a new washer. I am angry and not sure how to proceed. Any washer, but especially a Maytag, should last more than 5 - 6 years. I should not have to buy my 3rd washer in 12 years. And if I do, it certainly wont be a Maytag!
Bought the matching washer dryer set thinking would be energy saving and reliable. Two months after warranty ended it quit, press pause/start button, no reaction. Started looking online and found out this is Maytags Frankenstein. Checked obvious stuff like power supply. Wont be buying another Maytag product EVER. Dryer still works but washer dead. Am retired, low income. Cant afford expensive repairs. Maytag ought to be eating this, not the consumer.
I purchased a Maytag Dishwasher, Model MBD7609AWW2 from our local (small) Sears store in late 2011. I purchased Maytag because of reputation and experience with the brand. In June 2014 the control panel failed. I replaced it myself and the dishwasher worked fine for a little over two months. Today, it has stopped working again and the control panel again has gone bad and has to be replaced. Sadly, the dishwasher is great in cleaning dishes. I have only had to rewash maybe one or two items in the time that Ive had it. I purchased Maytag because my previous dishwasher was a Maytag that lasted 20 years. Granted I did have to change the belt twice but it was an easy fix. Ive tried repeatedly to contact Maytag today but they are experiencing extremely high call volume... HA! I wonder why? The dishwasher was warrantied for a year and based on the experiences I have read about online, this model was apparently an absolute failure. No more Maytag anything for me... I guess the Maytag Repairman is bored because Maytag doesnt stand behind their appliances.... anymore...
Purchased a Maytag OTR microwave in May of 2017. Started having issues with the Open/Close Door malfunction by September. Repair came out and essentially told us to keep opening and closing until it worked. It is January 2018 and the issue has gotten worse. My question is, since Maytag is keenly aware of the problem and has for years, based on other reviewers on here, why hasnt a class action lawsuit been filed? These appliances are expensive and it sounds like many of us have been taken to the cleaners!
Our washer ran great until last week. Had repairman in. User interface died after 18 months use. $250 for the part plus labor. This is a $1000 washer. Buyer beware. Maytag is just another name for any washer in the Whirlpool lineup. Uses the same parts. Has the same issues. Should have bought a Speed Queen.
We are an extra-large family, and required an extra-large washing machine to handle our needs efficiently. We thought paying quite a bit more for the reliable Maytag brand name would be a good investment and worth it over the years... HA!!!! The Bravos XL model has turned out to be a major disappointment! It gives no manual control over the water level and you can actually have things come out of a load dry! The loads continually become unbalanced. Clothing is continually damaged - rips, tears, shreds. Wrinkles everything... even jeans?! Even with proper amount of detergent use and frequent affresh tab cleanings, the clean washer reminder light repeatedly comes on. It leaks from the bottom, although we cannot determine why or exactly where the leak is originating! It is a seriously frustrating, substandard product, and I cannot believe Maytag (and Sears, where we bought it) is continuing to sell this machine (and may I add at a crazy high price)! Both of these companies should be ashamed of themselves for peddling such poor quality washers and leaving their customers so dissatisfied! Stay clear of the Bravos XL!
I have a new Centennial Maytag dryer. What a horrible sound it makes when the time is up!!! I had another Maytag dryer for 19 years and it did not sound as obnoxious as this new one. HELP!! I can tell some man invented it.
I should have returned this machine after my first load of wash; it ruined a couple articles of clothing. Later it ripped a throw rug and just recently ruined a drapery panel. Is there any way I can exchange this machine and rid myself of it? SN: C22534900 Model: MVWC400XW4
When my husband surprised me with a double oven stove I was leery. First Thanksgiving my thoughts were concurred as the 20lb turkey fell from the chinsey rack.....even a cookie tray with almonds fell down.... Unfortunately the lower oven is off by 1/2, no racks work in there. My biggest gripe is that the seller did not exchange it, just tried more racks. Now Maytag will not do anything but allow me to order more racks. This item is a huge piece of junk.
I have always heard Maytag was one of the best so after replacing too many washers to count in 15 years, like Whirlpool and Kenmore, I decided to spend more for quality. I figured pay a few hundred more once rather than spending $400 for a cheaper one that only lasts 3 or 4 years. That choice seemed environmentally responsible and financially as well. However, I couldnt have been more wrong. In 2016 I purchased the Maytag Centennial top loader for $500. I really loved the size of the tub and the way it looked. I can fit a large comforter in it with plenty of room leftover. I also have no interest in a front loader after reading reviews. So I thought this was going to be great! Well it hasnt been. It has broken 3 times. The circuit board twice and now the bearings are going out in the motor. I fixed it the first two times but now Im done. Im done with Maytag, Aka Whirlpool. I think it will be a Speed Queen for me now. Im hoping it wont be a dud also because they are pricey! It actually scares me to spend that kind of money. I have really lost my faith in most companies nowadays. Customer service and quality has gone out the window. I think about how much this impacts the environment! Its terrible that appliances only last a few years before they end up in the landfill.
I purchased my Maytag Centennial 1 and 6 mos ago and it is already broken. The washer wont wash the clothes, just sit in the water and wont spin. I called Maytag, they offered me a warranty for another year for $371. The washer was only $550.00. When I tried to get set up with a repair service, the only company they used which was going to charge $105 just to look at it, would only take cash. When I called back to discuss with Maytag, they were no help at all. I was told they wouldnt even do the warranty since I scheduled a service even though I canceled it. I will never buy Maytag again.
I purchased the top model Maytag dishwasher, and within four uses, I noticed major water damage to the side of my cabinetry. I pulled out the dishwasher and realized it was coming from the side unit where water enters the tub. These things happen, and I phoned their customer service department expecting this unit to simply be replaced, being that it was less than a week old, and that I would have been left a satisfied customer. They were willing to send a technician over to try to fix the problem, but not replace it. I now have to replace my cabinets, and maybe even my granite as it may be damaged in the removal process. I am not asking them to fix that even though the damage was caused by their dishwasher, but a new dishwasher, I did expect them to cover. Their customer service stinks, and I suggest to anyone that if you have any problems with a new unit, the best thing to do is return it to where you bought it. Im sure they will gladly give you a new unit and send the bad one back to Maytag. Dealing with Maytags customer service is the worst thing you can do. They do everything in their power to not replace it. Instead, theyd rather lose a customer for life. Whats sad for them is that Im a builder, and I usually build approximately three houses per year. Thats a lot of units theyve lost sales on over a simple replacement of a dishwasher. Its not a good way to do business. The bottom line is, stay away from Maytag.
I purchased this relatively expensive range and could not have imagined how dissatisfied I would be. The Aqualift cleaning technology does not work. There is no way to clean the oven door. They stress not to use oven cleaner, but as the Aqualift system does nothing to clean the oven door, there is no choice but to use oven cleaner, which they say will ruin the oven coating. Also, the grates are very heavy and it is impractical to clean the range top. I wish I had researched further; this product is a MAJOR disappointment.
I bought a high capacity Maytag Bravos washing machine, thinking it would be better than the ones that shred your clothes around the center post. Wrong. You still have to wrap your clothes around the edges as if there were a post, and even then the machine will become unbalanced (after much thumping and crashing), causing it to stop, which forces you to redistribute the weight, sometimes several times in one load of wash! I called the company and got nowhere -- I wont say nowhere fast because it took forever to get nowhere. I do not recommend this machine.
We have had our washer and dryer almost 18 years and just recently spent less than $280 to get the washer going again. The dryer we haven’t had serviced yet. Great quality. So worth it. Our Maytag appliances are used frequently and keep giving out the best performance.
I bought a new refrigerator and when I plugged it in would not cool. I called and the authorized tech came and said the compressor was bad and the evaporator was rusted and hoses were greased up. I have now been informed that the warranty was void because it was put in a dental office and not a single home. I said since it was never used I would put it in a house. They said it was void and I was out of luck. I always thought maytag sold good products but this has convinced me to never buy a product from them again. It never worked and the tech said it should be replaced but they said he should never had told us this.
Less than 1 year ago, my washing machine that my husband bought me was a Maytag Mod #MVWC200XW0. It went. The repairman came and had to put in a brand new capacitor and less than 3 months later, there are two things that are wrong with the washer and I cant use it again. I have to go to the laundromat and take clothes elsewhere to get them done. I took out an extended service agreement in January. Maytag deducted $21.18 from my checking account and they never sent me an invoice for the balance of $42.36. I kept calling and trying to get an invoice. Then on June 25th, I received a letter in the mail that they cancelled my service agreement. I guess this was cancelled in May and they sent me a letter a month later. Now, the repairman was there last night and they could not fix it without us paying upfront and the extended service plan said they didnt even know if we would get reimbursed for any of the parts. This is very poor for a washer that is just a little over a year old. As far as I am concerned, this washer is junk and needs to be junked. My husband got a lemon. I am not putting this amount of money in something that every 3 months has something going wrong with it. I would appreciate a phone call back or something that could be done. Thank you.



