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Buy Maytag Refrigerator OBX MBF1958FEZ
Maytag - 19 Cu. Ft. Bottom-Freezer Refrigerator with Humidity-Controlled FreshLock Crispers - Stainless Steel
Find big savings on Maytag Refrigerator(s) at Appliances Helpers. Open Box and Floor Model Discounts Available on Major Brand Appliances! Low Prices. Tough enough for any kitchen, a Maytag 30-inch bottom freezer refrigerator is built for the long haul and backed by a 10-year limited parts warranty on the compressor. Fingerprint Resistant Stainless Steel keeps this refrigerator looking as good on the outside as it cools on the inside.
Manufacturer: Maytag
MODEL: OBX MBF1958FEZ
MSRP: $1599.99
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
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Related Parts Pages:
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Buy Maytag Refrigerator OBX MBF1958FEZ
MBD7709AWB2 - Bottom line, every 1.5 years (18 months) you will have to buy a control panel. Number 3 for me cost me $149.00. Now my wash cycle will not kick on. Do I have to tell you what dishwasher not to buy!
I bought the Maytag Bravos X, last year. The silver color and glass top fooled me into thinking this was better quality than it is. This washer is very easy to go out of balance. I had to open the top (easy) and install/glue a little styrofoam, to limit the amount the tub could travel. Second unresolvable problem is how to wash anything larger than ONE outfit. If you watch the videos, and read the information, this washer is supposed to flip your clothes so whats on top makes it to the bottom for agitation. Ha! Absolutely BS. Unless you wash a very small load single level. The clothes in a TYPICAL size load will sit exactly as you loaded it.the only attention the top layer of clothes is only sprayed with water, no agitation. Hope you dont have kids. Doesnt XL mean extra large? It sure does, you can wash one pair of extra large pants, and or one extra large shirt.
I purchased a Maytag Bravo HE washer and dryer! The biggest mistake I ever made! Three inches of water is max for a load of clothes! This is max full or actually empty. The washer was a third full of clothes and only the bottom layer was wet when it went into rinse! After pulling a calf I really wanted the top pants washed. Nope. Went in dirty and dry to the rinse cycle to spread the bacteria throughout the load. The soap was still laying on the dry clothes on top. Repair guy spent two hours and couldnt get enough water to at least dampen all the clothes in the wash cycle. I would like to see how much cow afterbirth bacteria was still in clothes. I didnt buy a machine to dry wash my clothes! I have asked for my money back on the pair through the performance warranty. Well see! I am not giving it a star as it doesnt earn one!
I bought a Maytag Top Loader. I soon discovered that it is not possible to do a cold water wash. After much communication with Maytag Customer Service it was determined that there is no way to bypass it. And it uses a lot of hot water, even on a cold wash. Their explanation was that the water needed to be a certain temperature to make the detergent work effectively. The same detergent that I’ve been using for 40 years with cold water in my Speed Queen. When I need to do a cold water wash, I go to my parents home and use their washer. Disappointing purchase, my last Maytag, for sure.
In 2009, we purchased $5,041 worth of Maytag appliances. Three years later, we have had issues with every appliance except the dryer. The washer needed a new motor and circuit board in February 2011. The oven light came on and stayed on because the switch malfunctioned in June 2011. The ice maker in the bottom drawer sprung a leak in February of 2012 and today, the over-the-range microwave stopped working without any sputters or warnings. While I was investigating the possible reasons for my microwaves demise (Im concluding that it is poor craftsmanship!), I found that my dishwasher is on recall. I did not have any problems with that and it is the one appliance that could have started a fire! Maytag appliances will not be bought again by me or anyone I know. They are a huge disappointment and waste of my money!
We purchased a Maytag Bravos X washer 2 years ago. Theres not enough water in there, and the clothes get so tangled that Ive had holes in them. Ive had technicians come out several times and they just say that its the water saving feature of the washer. I put it on the wrinkle control setting and the clothes come out ridiculously wrinkled. All of these problems are due to the water saving feature. I absolutely hate this washer and would never recommend it. I want my old washer back with the agitator and enough water in there to actually wash clothes.
Bought top of the line Maytag Commercial Technology washer because it was supposed to be the most advanced on the market. My experience has taught me that advanced does not equate to efficient, effective, and expedient. The washer settings for an average load (sheets or towels or clothing) is about 111 minutes per load (nearly 2 hours!!). To adjust to what would be a quick wash is about 25-30 minutes BUT the washing part of that is only about 5-7 minutes. I feel like a Pioneer Woman because I must spend most of a day to run four (4) loads of laundry (sheets, towels, dark clothing, white clothing). This is extremely frustrating!! I am sorry I purchased this product.
My Bravos XL is worthless!!! This lack of agitator design is totally ineffective. Dark clothes come out with white powder on them and I use the liquid detergent. Whites I soak with detergent and bleach then full wash cycle. Still stains on dish towels and socks. Never had a problem with the old agitator Maytag. And yes the wrinkle free cycle creates wrinkles. Deep water wash is only cycle that even comes close to cleaning and its far from perfect. Horrible waste of money, buyers beware!!! I thought all those negative reviews were overblown and since I couldnt find a large enough machine with an agitator, I ignored warnings and bought this garbage. Matching dryer is fine.
I bought a brand-new dryer Maytag Bravos. It broke after 3 weeks. They came to fix. A few months later, same thing happened, but I have 6 people in my house. They told me someone would be here the next day, and then that person canceled. They called someone else. He came and said I have to wait 3 days for parts. I called at least 6x and waited 30 minutes each time. They kept telling me theyd call back, and theres absolutely no call back. Then I called corporate Yvette, who was totally cocky and rude (866 817 5404). She said she would try to get back to me another day because she had meetings! Then, I was irate. I mean how rude. So she called me back and said, I ordered you the parts. Now you call Dan Marc, the service company, and make the appointment. Is this woman kidding? Then she went on about how Maytag has a 13% rating (They are Maytag.) and how their product is so wonderful. Now this woman is competent cocky and rude, and shes the presidents secretary! So whatever I call Dan Marc, they have no appointments Tom and wont make me an appointment. This is how a new product should work? I asked her what I do when it breaks again and again and the warranty is up. She told me they dont work on what ifs and if that time comes, it will be her decision. I am disgusted and have a house full of kids with no dryer? And I have given them another chance after that Neptune disaster. Im appalled and dont even know what to do.
I bought a Maytag dishwasher MDB7749AWM1 in May of 2011. Yesterday, the on button would not work, so I called a serviceman out from Maytag. He said the whole panel needs to be replaced, parts and service will cost me $240.00. What a shame. 2 months out of warranty. I had two previous Maytag dishwashers, lasted for years with no problem. The newer models are junk, do not buy them! I can see by the other complaints that they had the same problem. They do not stand behind their product. I wonder how long the new panel will last? Im done with Maytag products!
We bought Maytag Gas Double Oven MGT8800FZ only just two years ago and the top part of the range oven has already stopped working. It has not been overused as there are only two of us in the family and we use Crockpot regularly which do not require the range. It was fine for about 23months, but now it will not heat up at all We have been unable to get much help from Maytag so are not at all happy with this product. We chose Maytag as it is a replacement for an older Maytag oven and we have a Maytag fridge which will shortly have to be replaced. Not sure at all if we will replace it with Maytag going on our experience with our double oven.
We purchased this washer 3/25/15 for $873.77, we also got the matching dryer, for the same amount. This washer, never washed good, it is simply a bad design, I dont know, what type of mind altering products the designer was on at the time, but it must of been some good stuff, since all brands jumped on the wagon. This is a POS, I have contacted Maytag, and they just ignore me. We need a class action lawsuit against them, they think they can take our money, and laugh at us.
Most every post about Maytag/Whirlpool dishwashers reads the same. Mine is no different. The control panel on my model MDB7749SBM1 has failed after about 16 months of use. Its a lose-lose situation for the consumer, as the cost of parts and labor for the repair equals or eclipses the replacement cost of a new unit.Another fine example of the degradation of an American brand, once known for quality and reliability. Dont be fooled by the branding. Buyer beware!
I bought a Maytag dishwasher (model #MDBH979AWS3) from Home Depot on July 2010 and had it installed. After 2 weeks, I found water leaking into the basement. The installer said rubber gasket in water line de-laminated and caused leak under the dishwasher and flooded the floor to basement. Product defect and water damage covered by Maytag insurance. Now Feb 2012, about 1 1/2 years after buying, the touch panel controls dont work. I called Maytag regarding any control panel recall and they said no and its out of warranty. The advice given was that they can send out a serviceman for $269 to fix with parts, labor and one year warranty. It seems like planned obsolescence. Dont buy a Maytag.
I have owned this Maytag washer model # MVWC360AW0 since Dec/2013. I do not have a single complaint about this machine. It has worked flawlessly for 5 years and am very happy with it. I just follow common sense maintenance like cleaning it once every month (do a full cycle with just borax & baking soda 1/2 cup each) no clothes of course. Another thing I do is to leave it open after I am done washing so it dries completely before I close the lid. The washer looks and works like new, cant be happier...
Bought refrigerator 2012 from Home Depot (model something like MBF1953YEB - how sad is it that I now have this number memorized?). Freezer too cold, refrigerator way too warm. Freezer air ducts frozen over. Tried manual defrosting twice per YouTube suggestions. Finally got repair for $400!!! Thats about half what I paid for it! One proponent repairman stopped me mid-sentence when I said Maytag saying, I know what it is. The computer (Jazz?) board needed to be replaced for $217. I just looked up Maytag to see it was bought in 2006 by Whirlpool. So I wont be purchasing any more Maytag or Whirlpool appliances.
Washer exactly 3 months old, will not work. Maytag can tell you nothing, they just want your money. They called a repair service in our area, never heard from them. Here we sit no way to wash clothes. And they say will charge to fix it. WHAT IS WRONG WITH THIS PICTURE. FO NOT BUT MAYTAG ANYTHING.
Maytag is a reputable company and my centennial washer has been going strong for over 6 years. My only complaint is that if it gets slightly scratched by objects placed on top temporarily, it starts to rust there.
Pump motor went out after two years and all Maytag would do was a small discount on cheaper model. We paid over $800 for the dishwasher and to fix it was over $500 plus the 5 minute service call of over $100. Very poor customer service and a lemon of a dishwasher. Now we have a GE.
My Maytag washing machine is rusting out at less than three years! [Photos included]. I have called customer service twice, spoken to two different women and have been told that it is a cosmetic issue [Model MTW2541240; Serial CW2541240 ]. The last e-mail with photos was sent to Gwendolyn **. I indicated that the rust has ruined very expensive sheets, other clothing, towels. It took me a long time to figure out what was causing the spots on the clothes. There is rust on the outside of the machine, the lid and inside the actual drum which holds the water. The machine is a lemon. You have me registered in your system with the date of purchase.My question to you, since when is rust in the inside of a washing machine a cosmetic issue? Are you aware of this issue? Do you as the CEO believe this is what is acceptable for a Maytag washing machine? I firmly suspect this issue is beyond my washer based on my research with various stores and sales people. They are telling me I am not the first with this issue, non-Lowes stores. I purchased the machine at Lowes and because no one at Whirlpool was responsive to him or to Lowes, he is offering to apply the refund to a new Lowes washing machine. I am now in the process of searching my credit card records from Sept-Oct 2008 which is when I bought the machine.I would like not to be restricted to Lowes for another washing machine. I will notify Rick ** (at the Lowes Turtle Creek, Coconut Creek store in Florida, telephone 954 346-3993) of this letter to you so that you and Rick dont think I am trying to obtain a double refund. I just want the full value of the washer back so that I will have a choice in the replacement. The selection at Lowes is limiting. I will upgrade to more of a commercial washer and pay the difference. I wanted you to be made aware of this issue.
This washer is the worst! Dont buy it! I paid a huge amount of money only to have it break down in 3 years! My husband and I live without children so our use is minimal. The spin cycle started to make a noise sounding like an airplane taking off. The repairman said it could be fixed for $800 and his service call, he told me that there were over 2400 complaints with this washer for the same product. He also told me not to use it while Im out to avoid the risk of flooding my home! Save your money and DONT BUY MAYTAG products.
Contacted their customer service by phone and email numerous times...sent photos. They did nothing on a major issue,,three year old washer..now junk. Side of washer is rusting out the metal housing on washer is compromised.
I purchased our washer and dryer together in 2012. Now my washer is making a really bad sound on the spin cycle. I talked to Maytag in Tenn. and they wanted 130.00 just to show up. Plus 300 to 500 for the parts that was needed. Wow. I am retired and on a fix income. I called a local repairman in OkC. After telling him the brand of washer I had, he said he would not come out to fix it because of the money would be expensive. 300 to 500 dollars for parts. He said it would be cheaper for me to purchase a new one. This seems to be a real problem. I talked to Maytag supervisor and she could not wait for me to get off the phone. Nor would she give me her name. Buy Whirlpool!!!!!!!!
Never had a better washing machine, highly recommend this product: MVWC425BW. Saved plenty on water usage, no rust and no service issues after 6 months.
We purchased our Maytag 4000 series washer and dryer (Model: MHWE450) in December 2010 from Best Buy. For the first six months or so, we were very happy. We started to notice that the washer was getting a little louder by the month. I checked the level multiple times to be sure that wasnt the issue. Assuming it was just part of how the washer broke in, I just let it go - a bad move! Fourteen months after I purchased the set, the washer flooded all over the floor. I opened the washer and pieces of plastic were all over our clothes. After further inspection, the drain was completely full of the same plastic. I cleaned it all up only to find that the washer tub was so loose that it was banging side to side.I called Maytag to ask for help or suggestions. They basically told me that I was out of warranty and kind of out of luck. I responded that we do a total of four to five loads of clothes per week and that there was no reason that this commercial series washer should have failed after 14 months. They offered a one-time service plus extended service contract. Feeling that I had no choice, I spent almost $400 assuming that I had a fixed washer and a year extra warranty. I was told that someone would be out to look at the washer in three days. Finally, after me pressing and pressing, someone showed up a week later. He put a list together of all of the items that were needed to repair the washer.Two days later, Maytag service calls and says that the washer will be too expensive to repair and they would be giving me a reimbursement for buying a new one. They didnt have an exact amount yet. Two more days later, they finally called me with an offer of around $550 ($250 less than what I paid) based on their research of what I should be able to find one for and directed me to the website. One big catch though - it didnt include the $125 shipping charge. When I called to request for it to be paid as well, they declined with basically a “take it or leave” type of attitude. Not knowing what to do, I called every local appliance store until I found someone that had two in stock. When I went to look at them, I was told that both of the ones that they had were rebuilt because that model Maytag washer had a major issue with the bearing and basically needed to be replaced on all of them.Luckily, I was able to buy the washer and a five-year extended service contract for around $690. So in the end, I paid $799 for the new washer, $400 for a warranty, another $100 to replace the washer, and close to $100 in laundry mat costs for three weeks. I promised everyone that I spoke to with Maytag that I would write a review to share my story and thats why I wrote this. The repair plus warranty is a joke. I like this washer/dryer but will never buy another Maytag appliance again. Next time, I will buy extended service contract from the start.
Bought mdb7609aww2 dishwasher in 2010. Now I cant use it as it will not start even though the panel lights of my selected wash cycle work. I looked up on internet how to reset it, but I only get a half cycle. Called customer service and for $269, I can get it fixed and get a one-year warranty. Wow, what a deal. Might as well get a new dishwasher. Joining the lawsuit. It is about time corporations take responsibility for defective merchandise, not make money to correct their mistakes by charging customers for overpriced parts and stupid worthless warranties. A pox on them.
I also purchased a Maytag refrigerator model #MBR1953YES3 at Home Depot less than 2 yrs. ago. A year had not passed and I noticed the freezer starting to freeze up. Water started to leak from the bottom freezer. My husband had to break chunks of ice that clogged the drain but still, it continues to freeze. We hired a certified technician to clean the drain but a few days later, a puddle of water appeared all over our kitchen. Now we have a towel to stop the water from coming under the refrigerator. I thought when I was buying a Maytag, I was buying the best. I now know that, it was the biggest mistake. I will think twice before ever considering buying a Maytag again.
I have purchased my top loader Bravos washing machine 3 1/2 years ago and I have had nothing but troubles with my machine. I have had to replace the motherboard twice and I constantly have that foul smell in all our clothes. I have to wash each load twice and still the smell doesnt come out. I have also complained numerous times about the water level not being correct, but they keep saying that is how the high efficiency machine is. I can watch my load washing because we have the clear lid which I like. But at the same time, it gets me really angry seeing how this doesnt clean clothes like it should. I dont believe that the water levels are right at all. I have clothes that dont even get turned over as they are washing and I have even smaller loads than before. I can only clean 4 adult pairs of jeans at one time and I still think that is too much. I clean my machine every time the red light turns on with the Affresh tablets and sometimes I run a clean cycle with just bleach. Maytag has done nothing to try and correct these problems. Its so sad that I have to take my clothes to the laundry mat to go wash them and there I have absolutely no problems. They have the HE front loaders and they have enough water to wash my clothes and I can actually see them being washed. I will never buy a Maytag washer or dryer again. How sad you have all these complaints and no one to help you fix or correct them the right way.
After two years of light use of Maytag Washer 300 Series (MHWE300VW13), it stopped working. I bought Maytag Repair Plan Plus One on Oct. 8, 2012. I scheduled a service appointment on the 9th of October and was told the broken part needed to be backordered and that I should get the parts on November 5th. I have waited for almost one month. Today is November 6th and I received an email and was told I will have to wait another month! Am I in America? There are so many complaints about Maytag washers online. Can the consumer be protected? Am I complaining to the air here?!
Bought the Maytag model MFI2670XEM and within 6 weeks freezer wasnt making ice. Repairman came and fixed it, within a couple weeks same problem again. It was fixed and within a couple months same problem. Fixed, but makes very little ice. Now 18 months later after purchase freezer is leaking water onto the floor. Very disappointed!!! After reading other Maytag reviews I am worried I will have to dump this relatively new refrigerator and buy another (wont be a Maytag) and our upgraded dishwasher from Maytag is terrible! I hand wash all my dishes before putting them into the dishwasher. The smallest bit of ketchup or sauce is not washed away in the wash cycle. Our Maytag stove/oven seems to not heat correctly, as well. Internal temperature gauge reads 5-15 degrees off all the time. Thumbs down Maytag! Extremely disappointed with Maytag products! Will never buy again!
Maytag Bravos 300 Electric Dryer - Purchased dryer 2011 and a computer part went out and Maytag wants $418.66 for a computer part. This dryer was used only 6 months a year. Poor attitude about repairing from Maytag and they would not do anything to make us happy with product. A dryer that goes out in 3 years is robbery. Maytag should repair and make customers happy but they just dont care. Anyone who buys a Maytag or Whirlpool product should have their heads examined. I tried to talk sense to Maytag representative but to no avail. I am now going to make sure all of southern Indiana knows of my problem with this product. Those who know me know I have the ability to contact thousands of southern Indiana and Louisville residents.
Dishwasher Model MDB7749SBM1 - When I returned home from work today, I noticed the cancel drain button was on and the unit was continuing to try and drain but the dishes were not clean and the cascade pod was still inside the unit unused. I then proceeded to run another cycle to clean the dishes and what happened next simply amazed me. I pressed the jet clean button, tough scrub and 2 hour delay button and thought I was all set but the start/resume button would not engage or light up at all and subsequently the cancel/drain button lit up and the unit started draining. Now the control lock and start/resume button just flashes intermittently and wont disengage. I purchased my unit along with several other new Maytag appliances when I renovated my kitchen. I guess the microwave, stove and refrigerator is next -- unit are only 29 months old. Any assistance will be greatly appreciated. Im in deep ish I guess.
Washer Leaks, dryer noisy, cant balance washer, dry settings make little economical savings. Washer repair list, balance adjustment, filter body, door latch, door casket. Dryer lint basket felt repair. Door sensor, overall un-dependable.
I bought the dryer (Maytag Gas Bravo Dryer) from Home depot in December of 2010. The thermostat went out in July of 2011 and has replaced the same part 5 times up until August of 2011. Then they put a new burner with a thermostat and it lasted till June 1 of 2012. Now the warranty is out, they want me to repair this piece of **. I will never buy a Maytag product again.
All of my brand new white wash cloths have black stains on them. They look like mechanics use them to check the oil. And, my white denim capri pants have weird stains on them. This washing machine is a joke. It may be water efficient, but sacrifices cleanliness and stain removal. Maytag should recall this ** Queen.
I bought a brand new refrigerator and about four months into using it, the freezer door began to become loose and opened by itself automatically. It also started to leak so I called the company continuously looking for a solution. However, they never resolved my problem. The company sent a technician. However he was unable to fix the problem. The technician said it was fine and did absolutely nothing. And now I am still waiting, but now your company says my warranty is up EVEN THOUGH I called much earlier and your company did NOTHING to help me. I need someone who can handle my problem. Ive been using your products for many years, and have always been satisfied by it. But this refrigerator has changed my perspective. I hope you give this a peace of mind and treat your other customers better.
On December 22, 2013 I purchased a Maytag front loading washer Model # MHWEE201YW00 from The Home Depot. On July 28 the bearing failed and greased my clothes and rendered the washer unusable. On August 1st I contacted the Maytag Customer Service Line; the wait for contact was approximately 20 minutes, not a very good answer time and unfortunately the best I would receive during this process. Despite the wait, I received good response and had a service call set up for Wednesday August 6th.On Wednesday August 6th, a service technician from Quaker City Appliances took a look at our washer and determined that the bearings had failed and that the entire drum assembly would need to be replaced. He stated that anytime the bearings fail this soon, it typically means that the bearings weren’t pressed properly or the drum wasn’t tightened enough and that he would order the parts as soon as he got back to the office.On Friday August 8th, a representative from Quaker City Appliances called and notified us that the part was no longer available and instructed my wife to call Whirlpool Customer Service and give them this number **, to coordinate a replacement washer. I called later that afternoon and spent over an hour waiting and was transferred between departments. The first representative was very cordial and professional; the second who I believe was from the Tech-line was anything but. In my career I have held responsibility for customer service and while there are many golden rules, one of the most important was never to tell the customer “I can’t”, well Cheyenne (I believe that was her name) couldn’t help me with anything and clearly told me so. She explained that my problem was referred to the Trade Partners and I needed to call back to Quaker City Appliances on Monday.On Monday August 11th, I called Quaker City Appliances, who promptly informed me that the matter was turned over to Whirlpool and I need to contact them as there was nothing else that could be done. Later that day I called back to customer service, again waiting between two representatives at least an hour. I was informed that my matter was with the Trade Partners and that I will need to wait one to two days for a phone call. A phone call that never came…..Yesterday August 14th, I contacted Whirlpool customer service, again waiting over twenty-five minutes for the first contact, and then was eventually handed over to the tech line and another wait. Eventually, I spoke to a very pleasant representative who gave me the Trade Partner number and transferred me, unfortunately I was disconnected. I called back and found out that the office closed at 5:00. Today I called the Trade Partner line (1-800-874-4698) at about 3:30 and after 40 minutes I have given up and decided to write this letter. All I want is a functioning washing machine.
Having issues with my mothers refrigerator, simple enough huh? She had misplaced my owners manual. NOW you buy the fridge, but like everything else, once they get your money youre basically on your own! I call to have a owners manual sent to her, she doesnt interact with the internet. I mean, there are still your older ones that doesnt even get on a computer. BUT I was told I couldnt get one! But when I bought it, I had one. Instead, I think its ridiculous how once, like any other major company, they get your money, and threw to the wind after that, something as simply as getting an owners manual for my fridge!!!! Last time I do business with MAYTAG!!!
Dont buy their washers. Plain and simple. Will never ever buy Maytag again. This washing machine is garbage and I paid a lot of money for it. 3 months out and it had to have the entire circuit board replaced. I was assured that this was the issue. It has never cleaned our clothing, in fact, they come out twice as dirty and with soap. Weve used the Affresh, weve put as little as 1 tablespoon of detergent, weve triple washed several loads and still ended up having to wash them by hand in the tub. Changing the circuit board did nothing. Weve tried setting it to max fill (which it does) and everything still comes out the same. Its not the water, its not the water hook ups (previous washer worked great but was old, should have kept it). This is the worse product that Ive spent almost a thousand dollars on. Its a paperweight. On top of this, it twists your clothes into a mass. I expect companies to be honest about their products and provide what I paid for. How many times does this washer have to be fixed before you will call it a bad design? Im having to literally do all my laundry by hand for the last 8 months. I want my money back so I can buy a good quality product that works. I could have bought a $300.00 washer that would have done better then this. You want more proof, go read their Facebook replies to all their posts. Its all complaints about their washing machines. It would be nice for once to see a company fess up and say they made a design error. But that wont happen. Their money is more important.
I purchased a Neptune set in the late 90s when they first came on the market. I remember my delight - after the first use my clothes looked like new. Most impressive was I never needed to iron anything. Incredible. After 20 years of maintenance free operation, I finally decided they were getting too loud and was afraid theyd break down and spill water. Of course, I bought the latest version of Neptune again. What a disappointment. These machines are terrible. My clothes come out a wadded up, wrinkled mess. I have tried every recommendation in the book - the wrinkle free, the steam fresh, you name it. I have never ironed more iron free clothes before. Its added hours a week to my chores and we all look a frumpled mess. I really regret my choice. Strange that I cant wait for these new machines to break down so I can justify a do-over.
We purchased a Maytag Washer and Dryer from The Home Depot in September of 2017. We did not purchase the extended warranty because of our confidence in the brand. Within less than a year, both appliances started making noises. By September of 2018, the washer sounded like it had a bag of mice squeaking inside every time we ran a load and had stopped spinning entirely. I called and spoke to a very kind lady who assured me that even if we were outside the one year manufacturers warranty, they would offer us the extended warranty without question because it was so close to the one year purchase. She took my credit card, we were charged for a five year plan and service was scheduled. After service, both units were still louder than I would prefer but the technician said it was common. Over the last few months, both have become louder and louder. Now the dryer shuts off and wont stay on. When I called back to schedule service again, the date of our purchase was all of a sudden in question. (I applied for the contract over the phone so THEIR rep entered the purchase date.) They are now telling us they will only honor the cost of parts and we are subject to pay for diagnostics and labor (which is the largest cost of repair). They are telling us our contract has to be cancelled and AFTER we receive and PAY FOR all but the parts, we can call and pay for a NEW contract. This has been the WORST appliance purchase we have EVER made and we have lost all confidence in the quality of Maytag/Whirlpool appliances. Both units have been VERY disappointing and we spent over $700 on each unit. NEVER AGAIN.
3 year old Maytag Washer model MVWX600XW broke. Paid $345.55 for extended warranty. I had to wait 10 days for Appliances Unlimited to fix the washer in Sept. then the washer broke again in November needing 3 more parts including a motor. It took almost 2 weeks for Appliances Unlimited to come to the house, then I have to wait 5 weeks for a new motor to be in stock.
After only about a year or so - and it is out of warranty - the clothes are not clean - there are white type of scum marks left on clothes and especially dark clothes. This is even after I use the recommended detergent and less than normal and do a double rinse. Have to wash clothes again with no detergent with a double rinse again. Just so annoying. Would never buy Maytag again.
I purchased a Maytag commercial residential washer in late 2018, supposed to have a warranty for at least 5 years. We are in California and I was told that there was only one facility that could come two weeks later. I removed the front panel to have it ready for service tech, who on the first visit kept saying he did not know what the problem was, and left telling me he would order parts. After Christmas, I could not get in touch with service so again called Maytag. Service was supposed to come out on the 30th.After waiting almost 3 hours, he called to tell me he did not have the parts. Also, this repair tech treated me very bad since I removed the front panel which I thought I was being nice. He called me back on the 30th, said someone gave him a part, and came. All he did was remove control panel, lost the start button and told me it worked without checking it at all. He was rushing to another appointment so I tried to start it and it still had the original issue, which was slow agitator and a rubbing/grinding sound. Now, after he did something with control panel it had a clicking sound. I immediately called corporate and was told when he came back, which has now been over a month with no washer, that he would be with a senior technician.January 5th I waited all afternoon and he called and said he was not coming and that my whole washer would have to be rebuilt. He never replaced the parts on previous invoices I received, and I filed a complaint with the BBB. Now they are completely lying. Technician trying to say I had the control panel apart which is not true, and does not match up with the invoices I received. They are telling me my warranty is voided! Its been a month and a half. I was treated rudely from the beginning and now I am obviously being retaliated against. I have 3 kids, two with severe medical problems and have put so many hours into calling with all these issues.I had another service place come out and he removed the agitator and the transmission shaft/drive motor is rusted out, as well as the parts he said he replaced are worn and definitely not new. For this company to come back after all this time and say I did this, when I have the original invoice that clearly states otherwise is absolutely the worst service ever.I bought this machine thinking it would last, and now have to deal with all this. I have nerve damage and it is very difficult to take all the laundry for a family of 5 to do at laundromat. They refused to send someone else out, where they could easily have seen this repair tech never did what he said, and was unable to diagnose and fix the issue. Its appalling to me that this is how they treat customers. Laura ** at corporate is the one saying warranty is voided. The machine looks brand new as it has always been taken care of. They should be ashamed of themselves. Apparently, this is the standard a lot of times with people trying to get things serviced under a Manufacturer warranty!
Same as all the other reviews control panel intermittently started to fail. Dishwasher is less than 3 years old. Does not work at all now. I tried resetting circuit breaker - nothing. This unit was $700 from Home Depot. Complete trash. It is cheaper to buy new dishwasher than repair - how unfair! Maytag won’t repair - well for over $300 they will. I feel better knowing everyone has same issue & is not my electrical system. Class action lawsuit!
This has nothing to do with the vendor. This is clearly shoddy workmanship on the part of Maytag. I bought this refrigerator in 2005 and already the compressor is gone. So therefore, I have to replace the whole unit.What kind of ** is this? You mean to tell me that you people cant find someone to build a compressor that holds up more than a few years? Why dont you try American made and built.I am disillusioned by the whole industry. Im sure the people at the top could care less.
We purchased a high capacity washer (MVWB835DW), along with the matching dryer, two years ago from Lowes. This review is not about Lowes. They did the best they could to make things right. The review is about the Maytag washer (made and serviced by WhirIpool). It has been nothing short of a debacle. The first two washers did not work and had to be replaced. The third and current washer has been repaired three times, including the drum and motor. We have been without the use of the washer for over a week each time while waiting for parts and Whirlpool to approve the repair. The washer is not high capacity as advertised. Filling the drum even half way results in the washer stopping mid cycle whereupon we have to adjust the contents back into balance. In addition, the machine leaves a lint residue on dark clothing that has to be wiped off by hand. We have asked Maytag/Whirlpool to replace the machine but they say it has to fail for the same issue four times in order to qualify for replacement. We are done and will purchase another washer from a different manufacturer. It’s easy to understand why Samsung and LG have become such a dominate force in the laundry sector. Whirlpool/Maytag does not care about you or the problems with their product. Buyer beware!
I purchased a Maytag Bravos XL washer mid November 2013. Less than six weeks later it leaked water. The repair person has been to repair it four times. The last visit was yesterday. It now has more problems than it originally had. It still leaked water. Maytag does not stand by what they sell. All they say is they will repair it. My caution to anyone reading this is never buy a Maytag appliance. I hope this review helps someone in their decision making process.
Maytag Bravo Washer and Dryer - We are usually review writers. I just felt it was our duty to help others save their hard-earned dollars and not purchase this product. We have owned this expensive and highly researched set for a bit over 2 years. We have had to have repairmen out a half dozen times for dryer repairs. The washer was purchased with the largest tub because I wanted to be able to wash a full load of sheets or a blanket. NOT!!! It gets off balanced, twists every single item (as in blue jeans, towels, soft t-shirts, etc...any weight or size) into a huge mess and has actually ruined some of my clothing. The dryer gives me error messages all the time. I am beyond words with my disappointment. We saved a long time for this set and now are absolutely stuck for a long time before we can replace. You know Maytag my message to you is that hard-working people used to trust your company name. I have been married 43 years and we keep our purchases for many years. I have never in all these years been so disappointed in the huge purchase we made thinking it was a lifetime investment. Now I am doing everything I can to save this year so maybe can replace it down the road as soon as we can. I am telling you people reading this... DO NOT BUY THIS SET. IT IS A TOTAL WASTE OF YOUR HARD EARNED MONEY.
I purchased these appliances on 02-10-16 from Home Depot in Loganville Ga., for almost $2000.00. I filed the first repair call less than 3 weeks after delivery. The sensor panel was bad and had to be replaced. Now 8 months later the washer is not starting, AGAIN. The dryer will only dry one load a day or you get the AF code. This means that the dryer cannot push air over 5 or so and we need to have a vent booster fan (an additional $200.00) installed plus have an electrician run a new outlet. I returned to Home Depot with my complaint. Feeling that I have an inferior product, they tried to get Maytag to make it right. Maytag refused to offer any solutions whatsoever. Home Depot refunded a little over $300.00 for my inconvenience.The washer is an absolute ill-conceived piece of junk. It is ROUGH on clothing and does not remove soap. I started out with brand new (expensive) towels when I purchased this machine and 8 months later all of the hems have been snatched off and theyre unraveling and falling apart and are slowly becoming car wash towels.You cannot wash delicates in this machine and allow it to spin. Underwires in bras are badly misshaped or broken completely. You cannot wear them afterwards without being gouged by bent wires. The only way around this is to take away the spin cycle, but you better be ready with a clean garbage can to haul the dripping clothes elsewhere and hung up to drip dry. The washer has NEVER removed all of the soap from bed sheets. I have a dark gray set that show the soap best. Now I have to wash once with soap then wash again with no soap. This negates the machines being efficient.Unfortunately, I found the negative reviews AFTER buying the machine. My complaints are well known to Maytag, seeing has to how the same complaints are found online as far back as 8 years ago. I have been brand loyal for 30+ years to Whirlpool and thought that I was moving up with a Maytag, based on my parents 50 year experience... I was wrong! I will never purchase another Maytag product nor Whirlpool since Whirlpool now owns Maytag. I have researched and am of the opinion that Speed Queen is a far better product and plan to junk this set and replace them with Speed Queen.
I purchased an expensive front-load washer and dryer a few years ago. About a year after I purchased the washer, there was a foul smell that developed. I contacted Maytag and they informed me of the directions to follow - keep the washer door open when not in use and use Affresh tablets periodically. I followed these directions and was unable to prevent the washer from developing mold in the washer. Id like to file a formal complaint on my washer and dryer. I want a refund on it. I paid way too much money on these units to suffer. Here are the details on my units: Maytag 5000 Series with steam 4.5 cu.ft., Maytag Commercial Technology, Model: MHWE550WW01, Serial: CS00202582, Type: 199-02 732 WT/CR, 12 amps, 120 volts, 60 hz.
Our current dishwasher was already installed when we purchased this house. It is adequate, however, it does not do a great job with caked-on food. This means that the worst dishes need to be pre-cleaned.
I will never buy a Maytag dishwasher again. I purchased it on 05/05/07 for $500.00. It’s quiet series 300 MDB6601AWQ. After 3 years of use, the control panel is completely dead. It was only working on one setting for the last year.
The Maytag Bravo is a big waste of money. Get a less expensive machine. You will have no problems and save money. This is my experience: SETTINGSYou cannot control the settings completely. Every setting is preset. For example, if you choose the Bulky setting, you cannot choose the water save spray rinse. Those two cannot be selected together. Certain settings can only be selected with certain temperatures. This will however be the least of your problems. WASHINGIt does not get clothes clean. I have had instances of items coming out with still stuff stuck to them, not just stains, but actual solid material stuck to it. My cat threw up in his bed and when I got it out, it still had small pieces of vomit stuck to it. I have always only used the Bulky setting which fills up the whole drum, so there is sufficient water to wash. I cannot imagine what it would be like if I used the Normal setting. Many times I had to wash thing twice. If you use the normal setting, you will get hardly any water. It will be a moist bundle of clothes moving like a big lump. You need water and some degree of friction to eliminate the dirt. SPINNINGIt is constantly stopping, beeping and showing me the UL sign (uneven load). You have to unravel the items and reposition them Around the drum. If you are an old lady like me, this is a real chore because the items are now soaking wet and very heavy. Also, because there is no agitator, the items come out in knots (tied to one another) and you have to separate them. DURABILITYThe lid is loose. It looks like it may be missing a screw on one side. It still locks, but it moves sideways when you close it and open it. BOTTOM LINEThe whole thing is a disaster. Get an old fashion type. It will work better and you can save your money. I honestly think there should be a class action suit against Maytag.
In August my GE refrigerator of 22 years bit the dust. Went to our local appliance center and purchased this unit for $2100. Have only had it a month and am so dissatisfied with the water dispenser, ice machine and doors, I want to return it. I cant wait for all the other things to go wrong with it. I dont know who the engineer was behind this but he needs to be fired. I really wish I had reviewed this refrigerator before purchasing it as I will never recommend Maytag again after reading all the bad reviews. The name Maytag used to mean something dependable and made well... Rant over.
Ive had this Maytag microwave for about 4 years and the magnetron had to be replaced. The keypad was replaced three times due to SE code shutting down unit which happened again. When I explained this to Maytag, they said it is out of warranty. I explained to them that the last keypad which was replaced was only 6 months old. They replied but the unit is out of warranty! I would never recommend Maytag or any affiliated companies to anyone.
The only reason I am giving 2 stars is because I didnt actually spend my hard earned money buying these machines, they came with our house purchase. At first I was excited to have a good quality washer/dryer... Now I understand why the previous owners left them behind. My complaints are like most of the others on here - takes way too long to do a load because of the stupid water sensor, it doesnt wash loads evenly so everything on top hardly gets wet and washed properly, lint all over our clothes, powder residue left behind even though I set it to 2 rinses, a lot of settings but missing useful ones like quick wash... just all around disappointing. At least one good thing has come out of this and we will not be buying Maytag for our new laundry room. Saying that I have also read so many bad/worrying reviews about Samsung and LG - cant any company make good, reliable, lasting products and stand behind a warranty anymore?!
I have gone several years with wasted food at random times because my Maytag refrigerator decides to stop cooling whenever it feels like it. This is a continuing thing that started since the appliance was brand new and it has never been resolved. Maytag claims that they cant do anything about my refrigerator. They can do what they want to. From my experience, I feel like the issue is that they dont care to make it right. I am finally fed up with this refrigerator and I am buying a new one. I can guarantee that it will not be a Maytag.
I bought Washer and Dryer Pair new less than 2 years ago. Within 6 months of purchase, the bearing went - warranty. Then 1 week before one year old, bearing went again. I contacted Maytag. They told me it was my problem and I should have bought extended warranty. Lemon law should apply and I asked about appeal process and was told that there is no such thing. Now, the washer is needing a new pump and it is not even 2 years old!
We purchased a Maytag refrigerator, model #mf12269veb on 2/1/12 and for the past few months it has been leaking water out of the bottom freezer unto my floor and ice is forming inside the bottom of the freezer. I have read many complaints about this and if there is any recourse to this problem please let me know. So disappointed with this appliance.
I am in my 24th year of using my Maytag washer and dryer. The set was purchased in 1996, so it has been well worth the money. At this time, it does not spin out as well as it used to, but I just fluff the load and spin it again and then it is ready for the dryer. I have been very pleased with the set and have never had to have a repairman work on them. Cant ask for more than that!
MFI2568AES - Last night we woke up because of a noise coming due to continuous snapping of the waterline against the walls of the refrigerator as well as a wall of the house structure itself. Very loud noise. I pulled the refrigerator, went behind it, and shut off the waterline. That stopped the noise and allowed me to go back to sleep. However, need your help to resolve this issue. I will appreciate if you can offer me pointers and guidance.
I like the full width drawer for large items. Our Maytag refrigerator is 12 years old and just beginning to make noises and get too cold. The little plastic features for setting the temp and humidity on the produce doors were the first to break. Water is inside door which is not as convenient.
I purchased your refrigerator (model #mfd2561heb) in 2005. I bought a Maytag, because I thought it would last me a lifetime. I came to find out it will not. I called Maytag, and got Repair Plus One. The repairman came out without a compressor or capacitor. Now, I have to wait 4 days or more. I have a 3 year olds birthday party, of which we will be working out of our 19 year old Kenmore in the garage, which has worked flawlessly. To make it short, you lost me as a customer, because of this product! I just wanted to let you know. It is sad too, as we enjoyed the refrigerator. Its been making noise for awhile. I thought it was just part of the ice maker. Now, it cost me another $299, plus all the food I had to throw out! There was a big recall of refrigerators from Maytag around the time mine was made. I think that this model should be part of that recall as well. Dont buy a Maytag! They may have had quality at one time, but I just think those days are gone. Thank God for our Kenmore in the garage. I dont know what I wouldve done without it.
We purchased the Maytag Neptune washer and dryer on May 2005. We purchased it for $2,000. We have had so many problems as we have replaced the drain pump 2 times because of objects getting stuck in it. We have also replaced the door switch, as well as flooding my laundry room floor several times.In 2006, we received a notice of recall. We responded to the recall and were supplied with a GFCI plug for our washer, as this was to prevent the control board from catching on fire. In September 2011, the control panel on the Neptune washer failed. I now have to purchase a new washer, as this is an expensive fix. With this poor workmanship and problems that we have encountered, I am very disappointed. This was a lot of money to spend on a washer, only to last 6 years.
I purchased this dishwasher at least 12 years ago and it still works. However, after that much use some of the buttons no longer work. It has china, economy, regular, rinse only and extreme wash features.
After a year, the plastic parts of Maytag dishwasher is breaking and upstairs propeller is no longer running. Do not buy this product. I made that mistake.
We purchased a gas range and over the range Maytag microwave a few years back and have had problem after problem with the microwave. Weve had 3-4, maybe more, repairman here and they replaced pretty much everything. Its been going for about a couple years now without a service call, but it went out again today. Very frustrating when you spend good money on junk. We are now to the point that we either replace it with another brand or we just put in a hood and have a microwave on the counter. Just so frustrating. I would not recommend Maytag over the range microwave to anyone!
Faulty Maytag Bravos electronic dryer model MEDB400VQ0 - I purchased a new Maytag Bravos washer and dryer in Feb 2011. About 3 weeks ago, I noticed the dryer not drying my clothes. They were hot, but not dry, leaving them hot and steamy. There was also wet lint that kept accumulating inside of the dryer. I took the back off of the dryer to see if there was an obvious problem and I found the blower belt and large bolt that holds one end of the belt to be off and laying on the bottom of the dryer. I have also looked online and did a search on this make and model and the issue I was having, it brought numerous people having the same problem on multiple internet forum sites. Apparently, there is also a service bulletin on this exact issue, but according to the Maytag customer service department, no recall. Therefore, I am out of luck as far as getting any kind of repair (unless I pay for it) because I am out of warranty by 3 weeks. I purchased the Maytag brand thinking this was going to be the best and will last me a very long time. Unfortunately, I was wrong. It only lasted me one year without breaking down and the customer service department is horrible. You can tell they definitely dont stand by their name, the Maytag name is a thing of the past. I will never recommend this brand to anyone else for purchase and I regret having swayed my mother to purchase the very same set I did. This has been an awful experience and I am wishing I had chosen a different brand. Maytag leaves me angry and very much dissatisfied.
Bought a Maytag bottom door refrigerator/freezer about 3 years ago and within 6 months had the bottom drawer ice freeze issue that is so common all over the internet. Today is the THIRD ** time Ive had to take this piece of crap product apart and clear the ice. For all of you who have contacted Maytag in the past... Ill bet you got the same response I did when the fridge was new. They claim there are NO KNOWN ISSUES. They actually told me they had NO RECORD of previous complaints with this issue. MAYTAG SUCKS! I wouldnt take a free appliance from them. Worst customer service possible and they take no responsibility for their ** design and problems. There should be a class action suit for this issue. IF ANYONE IS EVEN CONSIDERING A MAYTAG APPLIANCE... Do yourself a favor and think twice.
These machines have lots of service problems, although Im not familiar with the newer models. The function and the features are adequate, and typical. And overall, again, I have no complaints other than shortly after purchasing, there was a circuit board recall for these machines, and fortunately, I had a repairman who knew of the issue, and guided me to a cost free fix. Overall, it has served the purpose well of cleaning my clothes in a decent fashion.
We bought a new top of the line Maytag MGD7000XW dryer about 2 years ago. It worked great for about 6 months, thing started acting funny. All of the front console lights stay on all of the time and it ONLY dries on high heat now. This all happened after the warranty period. So fine, I was going to buy a new complete front console (CONSOLE Part Number: W10388467 $300.) as the online repairman suggested. Guess what, Maytag no longer offers the part to fix my dryer. So now I have a 2 year old top of the line P.O.S. MAYTAG dryer that cant be fixed. I will never buy from this company again (Maytag).
I purchased Maytag washer/dryer set in Feb 2021. In June the washer broke. It took 2 weeks to get repair person to look at it. During the appt no faulty product was identified so they dont know what to replace. No parts were available. A follow-up appt was set for 1 month later. No parts are available to make the repair so a follow-up appt would be futile. . The only communications other than No Parts is that they want me to purchased an extended warranty. I will never purchase another Maytag product or recommend them to anyone. Meanwhile my warranty continues to time-out and they dont have any parts or idea when they will be available. Im not sure how a company can sell products that they do not have some level of support for those products. Beware of purchasing Maytag Products.
I purchased the matching Bravos Washer and Dryer in April 2010 at Lowes. I also purchased the extended warranty to have coverage for 4 years after purchase date. I noticed the dryer sensor is not very accurate. The purpose of the sensor is to detect when clothes are dry and then end the drying cycle automatically. However, it fails in both ways. When the dryer stops on its own, the clothes are still damp. I have the setting on NORMAL>LOW HEAT>NORMAL DRYNESS (the reason for the low heat is not to fade/shrink clothes) and even though the heat is on low, it should still keep running until the clothes are dry. So when I open the door and feel the clothes, they are still damp; I turn it back on to run again. If I dont check on it every 10 minutes, the dryer just keeps running and the clothes are bone dry. The sensor should detect this. Once, I decided to test it to see how long it would run with dry clothes and it ran for an HOUR before it shut off. Talk about a waste of electricity.The washer also has issues. First is the SHEETS setting. This setting is supposed to prevent sheets from tangling/balling up. Every time I use the sheets setting, my washer stops with the UL error - uneven load. Meaning, I have to babysit the washer because otherwise, it will stop and wait until I pull out the sheets and loosen them up. I am only washing 1 fitted full size sheet, 2 flat full size sheets, and 4 pillow cases. The reason I bought this machine was because it is supposed to handle king size bedding. Apparently, this washer cannot even handle full size bedding and I refuse to wash each item individually - the machine is supposed to save energy, not require extra loads. The second issue I am having, which resulted in me calling to utilize my extended warranty, is tiny rust dots on my clothes! About 3 months ago, I noticed one of my t-shirts had 4 tan spots smaller than the size of a dime. I assumed I spilled something on myself. About a month later, I noticed it was on another top. Then I assumed it was something on the back of my chair at work causing the spots. It seems to happen every couple of weeks because another article of clothing had these mysterious dots on them. Once, it appeared on my towels and sheets. I realized it was not me spilling anything on myself, nor was it from anything on my chairs. Now, I wasnt sure whether it was the washer or dryer, but I noticed when I pulled out a white sweater from the washer, there were 3 dots on it in the front, and I definitely would have noticed these before, which is how I came to the conclusion it’s from the washer. I cannot see any rust inside of the washer basket so I dont know where its coming from, but I am certain it is not from other articles of clothing (such as zippers or snaps); and the reason I know this is because I do not wash towels with clothes and also, I am 8 months pregnant and have been wearing maternity clothes for the past 5 months and they do NOT contain any zippers or snaps. I took pictures of the rust stains on various items and combined to 1 image. Now, I called my extended warranty to have a service technician come assess these three problems. Well see what happens.
I am a regular customer of Leons and used to buy all my home appliances from them, because I trusted their quality and service of their products. However, last time I bought French Door Maytag refrigerator from them, about two years ago, we suffered from defects in this type of fridge. The problem started before one year when my wife saw some leakage of water on floor in the front side under the fridge freezer door. In the beginning, this was occurring once a month or every two weeks, so she didnt think it would be a problem or it might happen occasionally. However, the water leakage now became worse and almost every day. We had to put a towel permanently under the freezer door to dry the water which appeared ugly. Also, I had couple of accidents that my child slide over because of that water leakage. I spoke to one technician, he told me resolving this type of problems is not guaranteed because the problem will appear again or after while. He said this could be a manufacturing defects in this type of Maytag fridge models!!! Another problem appeared also one year ago, that one of the door handle started to shake very little, but now it looks like moving from its position and there is no way to fix it!!!Therefore, when I requested the help from Leons they told me that, You didnt buy the extended warranty and we cant do anything for you!!! You can talk directly to Maytag. Then, I send email to Maytag explaining the problem. They even didnt bother to reply or call me. Now, I feel that I was bluffed by these companies. I didnt think that I was buying a $2,000 refrigerator to scrap it after two years. That is ridiculous when you buy defected product from them, but they dont care to resolve the issue.
We had the same problem that everyone is complaining about re: frozen water in bottom of freezer dripping out onto floor. Swore when I got rid of the Maytag smooth top stove that broke after 5 years that I would never get another Maytag but broke down and bought this fridge. Maytag rep made it clear that the Fridge had a NOTE on file about the drain, but it was NOT a product recall. So after virtually taking the freezer apart before the repairman came, we ended up paying $120.00 for the repair, not the part. Yippee. Please note that the repairman told us we saved a lot of money by taking apart the freezer so most repairs probably cost a lot more than ours.
Me and my wife bought a Maytag refrigerator from Home Depot. The top half freezes up in a big way and it gets real frosted up I have to pull it apart every 2 months to defrost it. The bottom half starts to get warm if I dont do that. I will not ever buy another Maytag refrigerator again.
Our dishwasher developed a smell. We do regular maintenance and care of this dishwasher. Come to discover the entire thing is full of mold. Customer service is rude and expects us to wait two weeks for a service person to come out. Will not use the dishwasher because it is probably making our family sick. I have never experienced customer service like this. DO NOT BUY DISHWASHERS FROM THEM. They don’t care the product is defective and they don’t care about their customers or their safety.
I purchased Maytag Quiet Series 300 Dishwasher in 2006. About 3 years ago, I got a letter that a recall had been issued due to an electrical problem. A service repair person came out and replaced the electrical element in question. Next the dishwasher did not work and a repair had to return again. Today I have the same electrical problem and after waiting on line 12 minutes to talk to Maytags customer service, I was told it could cost me a couple of hundred dollars to repair my 7-year old dishwasher. In my last home, my Kitchenaid dishwasher lasted 20 years before needing to be replaced. My daughters Maytag dishwasher lasted on 12 years. What ever happened to Maytags lonely repairman? I now have to get a new dishwasher and worry about my $3000.00 kitchen floor getting damaged with the removal of old and install of new. Believe me, my new one will not be Maytag.
Loading is easy, operation is extremely quiet, dishes are very clean even on normal auto wash cycle. White, integrated depress buttons, full size, removable utensil baskets, upper and lower racks, top rack is manually adjustable, stainless steel tub. White front which is what we want not the ugly old metal stainless steel, usage buttons are on the upward facing edge of the door, pull down handle is nice size and very sturdy. Model is MDB8959SBW3. Even on normal auto wash cycle dishes are clean without much pre-rinsing. Purchased 10/14 from local dealer and professionally installed. So far we love it.
I purchased the Centennial Commercial Technology washer in June of 2013. In the last 2 1/2 years it has been repaired 3 times. The transmission had to be replaced twice. My household consist of two adults and definitely it is not overused or overloaded. The washer currently is not working. Consumer service cannot schedule an appointment for repair for 2 weeks. Previous repairs took approximately 2 weeks to schedule a service appointment and it took another week to two weeks to get the part in and washer repaired. I have decided to consider this an expensive learning experience and will not purchase Maytag products in the future!
The design capacity of the dishwasher is not conducive to cleaning a full load. Within 3 months of purchase one of the interior baskets broke. I will never buy another Maytag product again. I was a fool in believing this was a top of the line dishwasher.
I have had to put two 50 lbs sacks of feed on top of my Maytag Neptune Washer to keep it from walking in my washroom. Looks like I am not the only one with this problem.
I have had this machine for 15 years and never spent a penny on any maintenance, I love it. Some things are worth it and it still has a stylish look and cleans great. The only thing I would change is if it didn't have any the middle washer paddle so it would have more space like the newer models.
In 2016 I purchased a matching Maytag washer and dryer. The reason why I purchased it because I was in a house and I no longer had a washer and dryer and I refuse to go to a laundry mat at the city to go to Nebraska Furniture Mart and it was a number of different washer and dryer combinations available. I had previously own a Samsung matching washer and dryer and it worked fine, my Maytag has dame of the same features and works great.
Recently I purchased a Maytag Bravo Washer and Dryer. These two items are the single worst appliances I have ever purchased. They are loud, ball the clothes into a knot and run forever. I plan to sell them on Craigslist and buy a Speed Queen.
Well I have the washer and dryer. I love the dryer, it is excellent! Now on to the washer. It tries to save water so I guess people in California would love it. I have a laundry room in the basement and one up on the top floor with the Bravos in it. I only do the clothes that are not dirty but a little smelly in the Bravos. Any clothes that are dirty I do in my 20 year old machine in the basement. Do not purchase this machine if you are under 56 because you will need a step stool. Everything I wash I do on the longest cycle because the other cycles do not get all the clothes wet. Think about what I just said. The machine does not get all the clothes wet. Do not purchase this machine. I really cannot call it a washing machine, but they look real pretty in the laundry room.
I bought a new Maytag French door refrigerator a few years ago and have been disappointed ever since. The quality is second rate and now the ice maker has failed. The product looks good but performs poorly. Buy a more quality foreign made product instead. Before this I had an LG which was quieter and never had a problem after 10 years.
I bought a Bravo XL Washer 3 yrs ago for $900 to $1000. The washer started beeping and not starting to eventually not turning on. I called customer service as I was told my washer was still under warranty. They scheduled a service man to come out with a $95 charge to come out. He came and it is the user interface. Apparently, this is a huge issue with this type of washer. He told me it would be cheaper to get a new washer than to have this one fixed. I called Whirlpool/Maytag after the fact and was told the part is $422.49 to fix the washer. I explained that I was told it was still under warranty and they denied this is the case. My previous washer I had for 18 years and not problems until the end. Having a washer for 3 years and being told to purchase another one because it would be too expensive to fix the current one is very disheartening! I do not recommend this product to anyone, nor do I recommend the company as they do not try to make things right or offer any assistance in any way! Buyer Beware.
Our brand new Maytag front loader has a optimum (LOL) soap dispenser that can supposedly wash several loads before refilling. BUT, the dispenser fills with water after one load and dilutes whatever soap is left! We talked to a authorized tech who said it was a poor design. That the unit wasnt sealed from water or it would be under vacuum. We called Maytag and they said something like, Um well it has sensors!! Did they explain how it would sense the diluted soap concentration? Nope. It should be replaced by MAYTAG! Knowing it is something that they sell that is defective. Right out of the gate!! The engineer should be fired, the quality department heads fired too!
We purchased a dishwasher (Maytag) two or three years ago. We have had nothing but trouble with it. The welds on the upper rack broke. The wheels on the low rack keep falling off. Water leak happened recently. The start button broke. My wife and I decided to just get a new one rather than keep sinking maintenance costs which are going to keep adding up.
I bought my first centennial washer less than four years ago, warrantied that machine out. It was replaced by best buy because of the warranty that I purchased. We are a family of four, with that in mind the replacement machine was a model year newer and it last just over a year and quit. I bought the machine anticipating that it will last me the next 10 years. With two children at home now that is not working, all I have to do on replace a new machine. The repair shop has told me that they get more of the Maytag centennial machines and then any other washing machine is going to cost me more to repair it than to buy a new machine because I had faith in the Maytag products for many many years. This particular machines are extremely hard to diagnose as to what causes the problem or what the problem is and could take a long time to get it fixed as well as the expense of getting it fixed. I would not recommend another Maytag product nor will Maytag ever get any more money from us. This particular product has become a piece of junk that I cant even get rid of to recycling. Maytag has become a joke and this machine has become a 500 dollar hunk of junk in my opinion.
Called to schedule service for letters on door to be replaced ice and water completely rubbed off until you didnt know which one you were getting. Refrigerator is less than 10 months old. Also freezer door was hung lower than refrigerator door. Was told nothing could be done. It was a cosmetic issue. Very rude customer service dept and I talked to two separate people and they were both rude and unwilling to help. I can promise you I will never buy any of their appliances again.
The whole Control Panel lights are turned off for several minutes. Then they return on. Frequency? Few times per day. Reason? We dont know. No water or ice are dispensed when this happens. No water pipe is kinked, water pressure is OK, no problem with cooling system and nothing happens with food inside refrigerator or freezer. There are no mention made in trouble-shooting section of customer manual. What should we do? In spite of this, we are satisfied with the product so far, after 3 years of use.
I positively HATE the new BravosXL Maytag washer, which has no decent agitator. It is ruining my clothes, as it spins with little water and leaves soap residue all over the clothes. Additionally it puts large, long wrinkles in my knits, especially disfiguring slacks. Maytag must have known how rough and ruinous this washer was on knits BEFORE selling it to an unsuspecting public! I want my money back in order to purchase an old-style, well-functioning agitator washing machine.A class-action suit should be brought against Maytag. There was no way to know before buying and using that this machine is horrible!!!
The machine started having issues within a week of purchase. The current issue is, when running the clean cycle, the washer becomes stuck in a mode where it is constantly adding and duping water down the drain. First time it happened, I started the clean cycle before going to bed. In the morning the machine was still in the clean cycle. Running water in the tub and pumping back out down the drain. The water heater ran all night, as the washer was filling and draining the tub at the same time. Each time we attempt run the clean cycle, the washer locks up in this mode.This is the only issue I have had. Many people complain about wrinkled clothes and I agree. I take each garment out the washer and shake it out before putting it in the dryer, this makes a huge difference. Just remember, this is not your mothers washer. It does a great job at cleaning the clothes and saves many gallons of water a month.
Like most people with this Bravos machine, I am 3 months out of warranty and the ball bearing is trash. When the wash goes into spin cycle, it makes a loud clicking noise and takes a few minutes to start spinning. I called service repair and he told me that it was the ball bearing and to talk with them as he has dealt with quite a few high end machines from Maytag that are breaking down after warranty. I should have realized there was a problem when we kept coming up with white spots on our clean laundry and would have to re-rinse clean clothes. This kind of defeats the water saver that is advertised with the machine.Do not buy this product. For a high end washer and dryer, there are many problems. Maybe that is why the Maytag guy is not shown sleeping in commercials any longer. Hes too busy fixing all these machines. Btw, they wont cover the part even though I offered to pay for the service. The best they can do is give me 25% off. Yippee! I cant wait for the other problems to hit me like everyone else.
They are coming for the 7th time to fix the ice maker. Three full replacements. The bottom of the freezer had a buildup of ice, another call to repair. I know where the Maytag repairman is, hes at my house.
So wife and I purchased a Maytag dishwasher in late 2012. A year and a month later it turns into Hal 9000 from 2001 Space Odyssey. I press normal, it shows light rinse. I press heated dry, it tries turning off the life support and blowing me out the air lock. Finally, in March it dies. No power, no nothing. $500+ for an appliance that lasts 2 years. So for the past few months, while we wavered over buying a new brand or spending $250+ on a repair, we were washing dishes by hand. It was as bad as my grandma used to say it was. Then, by chance I ran across a web blog talking about this being a common problem, and there are hundreds of complaints, and its a problem with a $4.00 part on the control panel that can be fixed with a Q-tip, rubbing alcohol, and silicone... Im not a handyman by any stretch of the imagination, but even this I could do. Unplug or switch off the breaker. After unscrewing all the screws, (not your standard or Phillips head either) unplug the control panel from the control box and remove the control panel. On the back, youll notice a flat cable (pictured below) that will have dark marks on the opposite side of the part sticker. Gently clean this with a Q-tip and rubbing alcohol. I then covered the back (side without sticker) with silicone, (you can get at hardware store or Target) let dry, and put everything back together again and now its working better than new. Im regarded as a master handyman in my house, and I didnt even have to hear the dishwasher sing Daisy Bell as I disconnected it. With such a simple fix, Im amazed Maytag didnt just own up to it and get it addressed. The millions it will end up costing them in the long run, by this frustrating experience shared by us all will have them thinking twice in the future (hopefully). It is a shame they seem to be adopting the business model of American auto manufacturers of the late 80s. Ill update this in a year and a month to let you know how the fix worked, and you owe me a beer for saving you $150 - $600 for a repair or replacement. One word... VICTORIOUS!!
I bought a brand new Maytag washer and dryer at Home Depot and did not use until a week later when I found out that the washer did not spin out the water and the machine turned off automatically when cycle was not finished. As a result my load was soaking wet. I called Maytag customer service and they sent the technician. I was standing next to the technician to see what was wrong with the washer. After checking several things and seeing the unresponsive of the washer the technician told me the control unit failed and the clutch also failed. He had to order the parts and it will take at least a week for him to come back and fix it.I called Maytag customer services and complained about the brand new washer and ask them to replace it with a new one as I dont know if the problems returns and it doesnt have just one failing part. Both the controlling unit and the clutch were failed. Also i bought a brand new products I expect it to work. I dont want to pay for brand new washer and I could not use it plus it took so much of my time going back and forth between Home Depot and Maytag. It was so stressful and I had tons of laundry that need to be done. I also had to take half a day off to call the Maytag customer services and Home Depot.During my first call with Maytag customer services I asked them to call my local Home Depot so Home Depot will allow me to exchange for another Maytag washer. They had refused at first but when I told them all the reasons above they agreed to call Home Depot and allow the replacement. They asked to hang on the phone while they were calling Home Depot and finally confirmed with me that I could go there and do the replacement.Surprisingly when I came to Home Depot they said they did not get any notes or call from Maytag regarding my PO# and the replacement. I had to wait for 1hr and 15 minutes for the Home Depot to be able to connect to Maytag customer services and we had to wait for their supervisor to approve the replacement. I was so disappointed later to hear Maytag supervisor telling Home Depot that I had to wait for the repair and they did not approve the replacement. Its really a waste of time and money to buy Maytag products and they dont honor what they said to customers. Once you pay them they take your money and dont really care whether their product is worth the money consumers spend on them. In general its a rip-off!!! Stay away from Maytag products if you dont want to waste your time and money!!



