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Buy Maytag Refrigerator OBX MRT311FFFH
Maytag - 20.5 Cu. Ft. Top-Freezer Refrigerator - White
Find big savings on Maytag Refrigerator(s) at Appliances Helpers. Open Box and Floor Model Discounts Available on Major Brand Appliances! Low Prices. Meet your refrigeration needs with this Maytag top freezer refrigerator. Up-front interior controls let you adjust the temperature without moving groceries out of the way, and the BrightSeries lighting lets you see items in the back. This Maytag top freezer refrigerator has stainless steel handles that hold up to daily use.
Manufacturer: Maytag
MODEL: OBX MRT311FFFH
MSRP: $1079.99
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Buy Maytag Refrigerator OBX MRT311FFFH
We bought all new appliances for our remodel. I wish I could return this dishwasher. It has a problem with the door staying closed. I added images of how we are able to make it work. A service person is coming by tomorrow to put a new latch on it (I read several reviews saying the latch is messed up). So I made sure the service person is coming with the part. I called Home Depot when the problem started (used for up to 5 washes or so). And Home Depot wont return it! I called Maytag and they tried selling me an extended warranty and I asked what about the 10 year warranty the machine is supposed to come with? I guess thats a joke as the lady told me I should of read the fine print. So buyers beware! I wish I would of know about Maytag. I would have about a Samsung instead!!!
I bought a Maytag MDB8959SBS2 December 2013 with several major appliances for our new home while they were all deeply discounted and bundled with cabinets etc from Lowes. Moved in June 2014. Said dishwasher crapped out last month (May 2015). Buttons all fouled up, push normal and 6 other lights come on. Tried different resets, reboots, power down all no good. I ordered parts to repair, control board, control box, no luck. No warranty because purchase date was December 2013. This thing didnt last 11 months of use, and its just my wife and I running maybe 2 loads per week. I will certainly do more research and buy a foreign make/model or at least one not made by Maytag or affiliated brand. Unfortunately this supposed Made in the USA sticker sure doesnt stand for quality with this company.
Great dishwasher. The dishwasher heat cycle doesnt dry the dishes but I havent read the instructions yet. This is a large dishwasher holding lots of dishes. Dishes are clean after the cycle. Washes lots of dishes at the same time. Has handy utensil pull out to put away your utensils after dry.
This is the WORST washing machine I have ever had. You cannot control how much water goes into the machine and the clothes being washed are not even covered by water. They stick out above the water at least a few inches!!! How can anything get clean if no water is touching it! I even add water into the machine at the beginning with jugs of water just to cover the clothes... the machine automatically gets rid of that extra water and when the wash cycle comes on again the clothes are not submerged! I paid A LOT of money for this awful machine and Maytag needs to do something about it! And, yes there is a sticky gummy substance on all the dark clothes! I even put clothes in the washer with a dirt spot on it purposely and the spot is always there when the wash is done. Nothing gets clean! DO NOT BUY this machine... you will be very sorry!!!
Re: refrigerator model # MBF2258XEB1. The above-referenced refrigerator was purchased in 2011 from Home Depot. We paid over $1,000.00 thinking we were buying a good product. Right now the bottom freezer is working but the refrigerator is not cooling. An appliance repairman cleaned out the defroster part, but that did not resolve the problem. He said it was a compressor/valve gas line problem. I cannot afford to spend hundreds of dollars to have this repaired. Even though the warranty has expired, I believe that Maytag should pay the cost of the repair. This is VERY inconvenient and frustrating.
The machine runs and runs and runs and still the clothes come out dirty. Clothes are often not even wet all over. The Maytag HE water-saving washer is a terrible Hoax. The dryer also is faulty. It rolls the clothes into a big, undried ball of dirty clothes.
Its an old story with Maytag. We purchased a refrigerator in Nov 2012. Three days ago we noticed the refrigerator was making a constant buzzing sound and that the freezer was not cold. A repairman confirmed our suspicions. Bad compressor! Cost to repair, $729. And, the warranty on the new compressor was only 90 days. Cost for a new one $1700. Contacted Maytag. We do offer extended warranties (up to 10 years on compressors) on some models, but not yours. So, we will get a new one but with the extended warranty. It wont be a Maytag.
The washer machine is only 2 years old and its broke, at first it wouldnt spin and now it wont wash. Everyone is saying between the parts and service fee, it will cost 200 to 300 dollars or more to fix, most technicians wont repair them because they say that we may as well cut our loss and just buy a new one. No one likes these machines. I wish I would have known what a sham the washer machines were before purchasing.
Purchased our Maytag Bravo Quiet Series 300 about 5 years ago and came to this site to read about other washing machine complaints because I am looking for a new washer. Was SHOCKED to hear so many similar complaints to mine (our local appliance store who sold us this unit, as well as services it, said this was unusual). Tiny holes in all our clothes! Black marks on clothes! Dirty clothes! LOUD & BUMPY washing - will sometimes walk itself around the laundry room, slamming into wash sink & dryer (there are dents to prove the violence). UL light that stops the machine & cant be resolved even after I untangle & lift water-soaked items. Finally started seeing black marks splattering out from under machine & was told the bearing is bad and the case (?) is leaking? ... Anyway, result to repair is MORE THAN ITS WORTH.Also have a 3 year old Maytag Quiet Series 300 DISHWASHER, that does not clean well, sometimes leaves half the dishes untouched (dry & dirty), grinds food waste & redistributes onto dishes before baking it on tight (requires soaking to loosen, then wash by hand) ... Oh, and is NOT quiet! I was told I probably use TOO MUCH SOAP. Seriously?!? My complaint is NOT soap residue ... It is D.I.R.T. How can you run a load and still have sauce & ketchup that dripped onto the inside of the door when loading the dishwasher STILL on the inside of the door??? Darn thing cant even clean itself!
I purchased the microwave less than two years ago. I noticed the display panel would not always work a few months ago. This is part of the control panel that shows time, etc. Called Maytag just now & they told me that the control panel is starting to fail. I could purchase a one year extended warranty for $289!!!Are you kidding me??? The part alone would be around $160. What has happened to Maytag? I thought they had a good name. :( Very disappointed.
We had our kitchen redone by Home Depot in Sept. 2006. It was gutted and all was replaced: walls, heat windows, doors, lights, appliances. The Maytag refrigerator stopped working 7 years later. I feel an expensive appliance should last longer than that.
I had to replace a washer & dryer which was destroyed in a fire. We lost everything. I was hoping a new set would last me many years. Boy, I was wrong. Maytag Bravo washer is the worst by far. I havent even had it 4 years. I had a plumber in 4 times already. The pump keeps breaking; it doesnt drain properly. It appears that dirt is entering the clean laundry and the laundry has to be washed again. It looks like I have to research for a new washer. It wont be a Maytag. They are thieves!
In order for the machine not to break you have to disassemble the drum agitator during normal use... Very poor design. Mine lasted just over two years. My initial cost was $570... Dont waste your money.
If I want to line dry something, first I have to pick off all the lint. Even when I use the dryer, I still have to pick off lint and there’s often creases with dirt dried right in. I have to inspect everything that comes out of the washer to see if it is clean before I dry it. This doesn’t save water, as I often have to wash things at least twice. Awful! Also, ridiculous. A wash machine is supposed to get things clean.
Faulty Maytag MDB8969 Dishwasher - BEWARE! Whirlpool, Jenn-Air, Amana, Maytag, KitchenAid... Are all brands that fall under Whirlpool. According to Better Business Bureau statistics there is less than 1 chance in 10 that you will get the Whirlpool product you are expecting! We purchased a new Maytag dishwasher at the end of 2016. Within a couple of weeks the dishwasher began failing: discharge pumps, heating elements, soap dispensers, door leaks, faulty racks, rinsing problems... Since purchasing the machine we have had to make 7 different service calls, all under warranty. The warranty service providers have been good but the machine has been a catastrophe, having been out of commission for several of the 18 months since being installed, and causing serious water damage to our kitchen floor (based on several other negative reviews this leaking is not an uncommon occurrence).A few months into owning the machine, after our 3rd service call, we contacted Whirlpool, Customer Service and asked for the machine to be replaced. They refused to replace the machine but extended our warranty free of charge- better than nothing but not a cure to the problem and the only remedial action that Whirlpool was willing to offer. We didnt understand at that point that the problem of faulty and defective Whirlpool products was probably so huge that Whirlpool could not afford to provide a reasonable solution to their customers; leaving many, as witnessed on various product review sites, to bear the extreme frustration and associated expenses borne from the incurred failures. Unfortunately, here we are once again, requesting our 7th service call in less than 18 months, and asking once again for a replacement.The Whirlpool response this time (CSR was not allowed to let us speak to her Supervisor in spite of trying to negotiate that for several minutes) was that they would not replace the defective machine but would sell us a new $850 machine for $250 and would dispose of the faulty machine for an additional $25. Whirlpool would not however pay for the uninstall of the faulty unit nor the install of the new unit (about $350) which would have to come out of our pocket. We won’t be spending the additional $600 to fix this problem as proposed by Whirlpool; we won’t be installing another Maytag product in our home. We were advised that we could fill out a form if we wanted, to try and claim for the damages which the dishwasher caused to our kitchen floor. The form was never emailed as agreed and now we are just really tired of the whole experience so will simply put this all behind us.Our Whirlpool experience has been extremely stressful and quite expensive. It is clear to us that if an appliance which is averaging a serious failure every 3 months since the first day of installation, does not in the opinion of Whirlpool warrant a full and prompt replacement, or even the direct telephone attention of a Customer Service Supervisor, that the Whirlpool quality standard must be so low, the failure frequencies so high, that the number of similar failures prohibits any commercial viability to manage the problems in a reputable manner. Whirlpool clearly has some very large problems. It would not have been easy to destroy the once highly respected Maytag name. Such degradation could only take place as a result of continuous and ongoing Whirlpool quality degradation. We will no longer be their ‘crash test dummies’ but I do hope for the sake of Whirlpool (apparently North American made) that they take ownership of their poor quality condition, realign and spend the next few years becoming the company that we all once knew and respected.
Big mistake. Worst purchase ever!! These high-efficiency washers (Maytag Washer Bravos XL) are the worst especially this one! I wash and wipe down the washer drum more than I was my clothes. I purchased it because it had a huge drum so I can wash my blankets and comforters. This washer leaves soap scum marks/residue on clothes and leaves it on the drum as well. I basically have to wash my clothes twice once with soap and then run again with just wash and rinse without soap, you tell me how efficient is that! Why not make a washer that put more water so the clothes can get washed properly. Dont worry about my water and electric bill. MAKE A WASHER THAT WORKS!I called customer service she asked me if I use the deep water, now you tell me why am I going to use the deep water, if that is the only way the washer is going to clean the clothes then do NOT give me 11 other options the washer to use. ONLY HAVE DEEP WASH OPTION. I dont care about the bells and whistles, I do not need a different tune when I turn it on and a different tune when its done washing my clothes. Make the washer the way it used to be WASHES CLOTHES WITH WATER AND LOTS OF IT. I will pay my bill not to worry. So I called customer service all they said was they will document my call! Well... like thats going to do me any good while I am stuck with your POS washer!
Was assured the washer could do comforters, etc. Well, I took a video of the washer doing 5 t-shirt, 1 pair of pants, and 3 pairs of socks on the power wash cycle. Nothing tumbled. All the plate did was swish some water around on the bottom. Clothes werent clean at all. Check my Youtube video, and you can watch the leg of the pair of pants sticking up out of the water and never getting back down in to get wet. Horrible horrible machine. With that said, called the company I bought it from, and they arranged for a front loader since Id only had the machine for a couple hours. Stuck me for a second delivery fee though, which I wasnt happy about. Well see when the new one gets here Tuesday.
My Maytag range from the 1990’s is the easiest to clean top of the range I have ever had. Controlling the temperature of cooking is very easy. The oven is not as responsive As it takes about 10 minutes to preheat. Once heated it maintains an even temperature.
I bought the largest Maytag top load washer. From day 1 clothes come out with laundry detergent left all over them. I have to take a washcloth and wash off every piece of clothing coming out of the washer. Had a technician come out. He said he gets this complaint every day. His suggestion, put less clothes in and use less detergent. This washer is programmed to use minimal water and it just doesn’t have enough water to clean all the detergent off. So, I bought the biggest washer to wash bigger loads and now you are telling me that just doesn’t work.Spoke with Maytag customer service. They said very rudely if there is no problem found when the technician came out, there is nothing they will do. She told me it was user error. My dryer also stopped working. Sometimes it would turn on, sometimes not. The technician said the lint screen error code came up. He would try to get Maytag to replace the whole board but usually they don’t do that unless the whole board has a problem. Called Maytag the next day. The technician documented he fixed a connection problem and closed the ticket. What???? So, now I guess I need to schedule another service visit. Very unhappy with 5 month old appliances. Paid $1700 for the pair, you expect quality products.
I purchased this dishwasher about eight years ago, and I love the performance and the stainless steel interior. I never have a problem getting my dishes clean. This product definitely lives up to its reputation. Going forward, I would definitely buy the same brand if it became necessary.
Same issue as everyone else. After about 15 months the control panel on my Maytag dishwasher model#MDBH979SAM1 has malfunctioned. First it would only let me choose the rinse option but now all the lights are turning on and the dishwasher will not stop washing but yet the dishes are still dirty. I called Maytag and they quoted me 249.00 to fix the issue. But if its a common problem with this make and model why do I have to pay to replace the panel. They should recall this model or replace the panel with an updated one that wont have the same issues! I cant imagine paying 249.99 every year to replace this panel that seems to malfunction no matter what you do!!! I paid around 550.00 at the home Depot for this dishwasher! It did not even last me two years!!! I want a lawsuit filed against this company and I want my money back or my dishwasher replaced with one that works and wont have the same issues!!!
Purchased a new Maytag dishwasher just under 1 year ago. After a 5 months it started not working. We called the dealer - who gave us a number to call because it was under warranty. We called the number and it took days to get someone to look at it and not fix it. It needed a new part. Its been over a week now and we havent heard anything, and still no working dishwasher. Our last two dishwashers lasted over 18 years. Kenmore and Whirlpool, never had any issues. This is our first Maytag. Service has been snail pace slow. Dont buy a Maytag dishwasher unless you want to spend your life washing dishes.
The dishwasher is very stylish and looks great in our kitchen. I do wish there was a small knife drawer in top. It cleans very well and is super quiet. I would highly recommend this dishwasher, good value.
BUYER BEWARE!!! We purchased a Maytag Dishwasher mdbh979sab1 on November 23, 2012. It is now July 31, 2014. One year and a half and the control panel is not working. Ive looked at estimates online of $450.00 for parts and labor. Customer service is no help at all, nothing they can do. She actually recommended KitchenAid for our next appliance. Maytag has become a terrible brand. We will never buy from them again. By the way, they also made our Jenn Air Oven, which turned itself on a number of times while we were away. 350 degrees. That was a total loss as well. We are filling up landfills with our Maytag/Whirlpool appliances and you will too.
We bought MDB7759AWB Maytag dishwasher in 2011. It worked decently until now when it stopped delivering water to the upper rack. The cleaning quality on the lower rack also dropped significantly although it might be due to the lack of water delivery to the upper rack. Apparently there is something wrong with the internal pump. The Maytag service offered a repair for $300+ which I rejected because this is a ridiculous cost and I would rather buy a different dishwasher. My conclusion is that if you buy Maytag dishwasher you need to factor about $300+ for the repair(s) in 5 years as apparently they do when they sell you this product. Anyway, even though Maytag was a decent brand a long time ago (probably in the past century), it is not reliable anymore. It does not mean it has to be much worse than many others but if you are looking for something better than those others I would not recommend Maytag.
After owning Maytag Model MHWE450WW01 for nine months, we had to have the bearing and drum replaced. It was down two weeks, and I missed two half days of work. Two weeks after being supposedly fixed, it is down again, belt out this time and I will be missing two half days of work again.After missing two days of work, I still have a piece of junk washing machine.
Bought the set at Home Depot. The gear box went out after 2 1/2 months of use. I called the manufacturer warranty site and spent close to an hour on the phone then was given an appointment to have a service repair person look at it. Two days before the scheduled service call they called and said they would have to move the appointment out by a week. After diagnosing the problem, oil all over the floor and stained clothes from the oil, was told it could be up to 2 weeks until the part arrived and installed. So my warranty is being used up while the machine is out of service for a month. Beware of buying a Maytag!!!
We updated our 25 years old dishwasher, which ironically still worked, to a Maytag we bought at a BrandsMart in GA in November 2010. Sixteen months later, the unit just died. The panel would light up, but would not run. We contacted Maytag and were assigned a repairman (The Appliance Guy) who could not come to fix the dishwasher until 5 days later. Once he finally showed up, I was informed by him that the control panel for the dishwasher had two shorts in it and it would be cheaper for me to just buy a new dishwasher because the repair to this one would be $344.44. When I contacted the customer service for Maytag, they offered to let me pay for the repairs and then they would give me a six month service warranty for free. Does that make sense to anyone? I could buy a totally different brand, brand-spanking-new and have a twelve month warranty with a better product. I asked to speak with Cheris boss and got to speak with Aaron, who offered me the same spiel. Heavily scripted, I apologize that you are dissatisfied, but all we can do is give you the service warranty for six months after you pay for the repair. I asked him if he was reading a script and he replied no. Now I know that he had probably repeated these same words twenty times a day. Heres a thought, Maytag claims to be a green company, using less electricity and water, and saving the customers money and yet they are filling up all the landfills with these appliances that are not even five years old. How is that being a green company?You know how when you buy a nice new button-up shirt? The makers of that good quality shirt go ahead and sew an extra button on the inside bottom part of the shirt because they know that theres a chance youll lose a button. Well, Im thinking that Maytag should just start shipping a couple extra control panels in every box of Maytag dishwashers. Crazy idea, right? Okay, so an easier and cheaper way for Maytag to correct the problem is to stop making dishwashers. Go back to the drawing board, make the engineer who designed the control panel wash everyones dishes (as punishment and he can get help from the customer service people because theyre really doing nothing), start building the old design dishwasher that has the old switch and dial, and start respecting their customers. There, problems solved!
Maytag Bravos XL HE MVWB725BW. Washer was fantastic at first. Then about at 14 months old, the spin cycle starting making loud noises. Called Maytag, they promptly dispatched a repair service. The estimate to fix the washer was $531. The repair man stated Maytag does NOT seal the bearings from the factory. They only rely on a rubber washer, poor design. Maytag was unwilling to help with a washer with their name on it that failed at 14 months in any shape or fashion. She mentioned that Maytag has a 2-10 warranty on the motor only (which is non-existent, its electromagnetic). This will be the last Maytag that I ever intend to purchase.
This washer is only two years old and does the wash for 2 people. The control board has broken down and the lid lock did too. Of course the warranty had just expired, so there is no help from the maker, Whirlpool. Save yourself a big loss and dont buy these brands. Mine is going to the dump where it belongs. Thats $500 down the drain. Do yourself a favor and get a Speed Queen.
2 weeks after my warranty is up, the control panel is shot. They used to make quality products and that is why I purchased a Maytag. I had before this a very cheap dishwasher from G.E. and it lasted 9 yrs. I cant believe it is already broken. Do not buy Maytag!!
Our Maytag French Door with freezer on Bottom MFF2258VEB quit on us after three and a half years. Called local authorized Maytag dealer. They sent out a repair man. He said the main control board was bad! After much discussion we told him to replace it. After part and labor $261.00 it is running for now. Then called Maytag to see if they could reimburse us for the part $161.00. NO DICE! I have a kitchen full of Maytag products and a washer-dryer set but will not BUY ANY MORE Maytag products. Pass the word to boycott all MAYTAG PRODUCTS!
Maytag Dishwasher, mdb7749sam1 - I got this dishwasher new in Feb. 2013 for my new house. I thought that Maytag was supposed to be a very good appliance company. (I just found out that Whirlpool bought them! I dont like their dishwashers, either! Ive had 3 whirlpools that only lasted about 2-4 years each.) My dishwasher worked great until the control panel buttons started blinking and going crazy! Then, it just stopped working altogether. I called Maytag about this part, and found out that it is only covered the first year, and the so-called 10-year warranty doesnt cover it. What good is the extended 10-year warranty if it doesnt cover all the parts!? I researched this dishwasher before I bought it. It got fairly good reviews at the time. Now when I look it up, it gets these terrible reviews! I am so disappointed with this situation. I have other Maytag appliances that have performed great. Im not sure why their dishwashers cant be made the same way.I am going to order the part and repair the machine. I hope this will fix the problem. I had hoped that the Maytag brand would live up to their hype, and be better than the Whirlpools I had already had such bad experiences with. The Whirlpools had great features, they just didnt last! This dishwasher, too, has great features. Two years isnt a long enough run for it to be a good choice, though. Really disappointed :(
I unfortunately just had the same issue concerning my unit. The unit went berserk, stopped cooling and ruined all my food. I managed to get it outside after leaking spoiled food all over my floor. I washed it out and contacted Maytag after reading the hundreds of complaints. They sent someone out to fix the panel but he couldnt get it to cool. He said many times when a unit goes down that the acidity from produce along with moisture can eat through the aluminum components causing a freon leak. Obviously, this happened to me. I contacted Maytag and they said they would fix that too but once I called back, they said that it was a separate issue. Then I spoke with another person who said they would send a tech to inspect. I took off work and finally got a courtesy call from tech saying he was told not to come. I was amazed I missed work waiting and got no call from Maytag saying they changed their mind. I called back in and was told flat out I would not be covered, even though the fridge was fine before this happened. I suggest everyone read over the Consumer Protection Act which covers defective equipment causing issues by both injury and property damage. A class action lawsuit needs to be organized concerning this also. In the meantime, I implore each of you to file a complaint with the Better Business Bureau in your state along with Michigan where Maytag is headquartered. This will guarantee a response from corporate. Also, make copies of this forum and send it to your State Attorney General explaining how you have been sold a defective item. They say ABC news once did a segment on this fridge issue also, so I suggest contacting them asking for a follow-up story. For those that use social media, go onto their Facebook and Twitter page to post a link to this site and the way you have been treated after spending over $2,000 and a fridge that has lasted 7 years or less. Its time for small voices to unite to form one that is much larger.
We purchased Bravos series Maytag washer and dryer. These are a match pair, the top loader, extra large capacity, very top of the line, $$$$$. The washer has already been replaced after many repairs, but the replacement new Maytag leaves a powdered gray residue on all the clothes because of the small amount of water it puts in the washer tub. Even on the deep water cycle, if I put in a blanket it will come out of the washer half dry where water has never reached it. This washer is the worst I have ever seen and cost top dollar. Maytag says nothing wrong but when I show them the powdered residue on the clothes they refuse to answer. This is the worst engineered washer ever, tangles the clothes terribly, does not clean the clothes and usually forces you to wash them twice to removed the soap residue left on them. I have tried every soap on the market, stacked clothing as Maytag suggested, tried various tricks Maytag has suggested, but nothing stops the grey soap residue. This washer cost almost a $1,000 for just the washer, it is a disaster. I have asked Maytag to refund my money but they refuse. If anyone else has their washer - we need to join in a class action lawsuit to force Whirlpool, maker of Maytag to replace this piece of garbage!!!
Purchased a Maytag side by side MSB27C2XAM00 in June 2014 to replace a 20 year old Kenmore. After 14 months the fridge stopped keeping things cold in the food compartment and in the freezer. And, the water and ice dispensers stopped working. Called Maytag and they confirmed the fridge was 2 months past the warranty and the best they could do was offer an extended one-year warranty for $325 and set up an appointment. I declined and called a local repair company. They responded promptly and discovered the problem was a bad board. Had to replace the board at a cost of $475 (parts and labor). It was $150 more than the extended warranty but I was already in the hole for $100 service call and I was able to get the fridge repaired on the spot. I had the Kenmore for 20+ years without one repair. Maytag was good for one year and 2 months. Dont know how this company will last with a $2000 product that lasts a year. I can not recommend this product and advise anyone in the market for any appliance to avoid Maytag products.Updated on 11/20/2015: After the board was replaced, the fridge worked but was not keeping either of the side by side compartments cold. They were cool but not cold. Repairman returned. Said it was the compressor which needed to be repaired/replaced. Maytag said the compressor was under a 10 year warranty unlike the other parts of the fridge. Good news, Maytag covered the cost of the part / but bad news that it broke after 14 months of use. However, the service people told me the cost of the compressor was the smallest part of the repair. Labor and service would be costly and Id be better off getting a new fridge with a 5 year warranty contact. After I got over the initial shock of having to toss a 14 month old fridge that cost $1500 and complaining to Maytag, I went to Lowes and found a replacement fridge. This time it was not a Maytag. Moral of the story stay away from Maytag. Dont be fooled by the brand. Avoid them at all costs. And purchase a fridge with a 5yr+ warranty contact!
My Maytag refrigerator, french door freezer on bottom MFT2976AEMOO has had problems since I bought it. It is with the icemaker in the refrigerator door and freezer. My icemaker has been leaking since we have gotten it dripping water into the refrigerator. The freezer now is not working and all my frozen food thawed out. I am so tired of having workmen coming out to try to repair it. They even took the refrigerator back to the shop and had it for 3 weeks and said it was repaired and told me it was working fine. NOT frozen food, again thawed.
Oven is not even 2 yrs old but, the bottom oven floor lining is crackled & flaking. Although they say the cavity is covered under the 10 yr warranty, they say its not covered. Basically told me theres nothing they can do for it. I bought all Maytag appliances for my new home because they claim they stand behind their product. The 10 yr plaques on the appliances are a joke. So disappoint.
This machine does a great job at cleaning clothes. The clothes are always great in color, and removal of removable spots. The cycles are not too long and the machine is not noisy. Machine is nice looking and water cycles can be normal or large.
Purchased a new top loading HE washer in 9/2012. This machine gets very little use - approximately 10-12 loads a month. It is now broken awaiting parts which will cost about $200. Of course the warranty is only good for 12 months There is no excuse for a washer this new breaking and costing this much to repair. What a piece of junk! Avoid all Maytag products.
At first you think wow Maytag. Have heard was the best washer. WRONG. Clothes come out dry in spots. Not washing like it should. Whoever came up with this water saver and no agitator was crazy. Clothes dont get washed properly. Give me an old school washer to where my clothes get clean. When you have to wash clothes twice makes your power bill soar through the roof. NOT GOOD MAYTAG. NOT GOOD AT ALL.
I bought a new Maytag French door refrigerator a few years ago and have been disappointed ever since. The quality is second rate and now the ice maker has failed. The product looks good but performs poorly. Buy a more quality foreign made product instead. Before this I had an LG which was quieter and never had a problem after 10 years.
My husband and I are retired. In 2006, we purchased a Maytag stove, refrigerator and dishwasher thinking we bought the best. Since purchase, we have had repairs on all 3 appliances costing us over $1000. We are installing our 4th electronic control touchpad replacement today at a cost of $250.00 each. We had a new oven electronic ignitor replaced on the same stove. The compressor on the refrigerator had to be replaced! The drawer mechanism on the dishwasher had to be replaced. We will never recommend or purchase your products ever again!
My husband and I bought a Bravo XL washer in the fall of 2015. I certainly wish we had read the reviews on this site of this product. We would have saved ourselves a lot of money and grief. This machine does not clean clothes and actually damages them during the spin cycle as reported by others. This low water no agitator technology does not work on a top loader. Stuff doesnt come clean! Im not sure what we are going to do but we learned a valuable lesson the hard way. We purchased this machine in September of 2015 and are unhappy with it!
I purchased a gas range from Lowes - Maytag- Model #MGR8880AS in 2012. The range has been repaired on multiple occasions 11/2016; 3/2017; 5/2017. All three times they replaced the igniter and burner. On one occasion they replaced the computer board as well. (Each time they have informed me that this part was a recalled problem and under warranty). The stove is now out of warranty and having same issue. The stove fills with gas and the igniter does not ignite and does so intermittently. Maytag only wants to send repair company out at my expense. They need to replace the stove, because someone somewhere will die because of their product. I will purchase a new stove and not from Maytag. (All my appliances are Maytag). I also have a copy of my receipt and will provide if needed; I used my extended warranty through Lowes each time. I urge everyone not to purchase Maytag appliances.
The only time one can get enough water into the washer to actually get ALL the items wet (or even damp) is to put it on BULKY sheets or HAND wash settings. That is true for any size load whether it be 1 item or 10 items. I prefer being able to get ALL the water I need first, then put in the clothes, then soap, but thats not allowed. First soap, then items, then a bit of water only after you close the lid. They like to say that the spinout dries them which is why they arent damp - but that is a lie when you can smell and see the dirt. I want my OLD STYLE back!
I could not get parts for Maytag Model MHWE200XW00 Type 832A as the Whirlpool does not provide after sales service. I purchased the new washer in 2010 and lasted for just 4 years. I believe they guarantee supply of spare parts (Inner Basket, Outer Tub and Rubber Boot) for 10 years and more.
Should have read reviews. Ill never buy another Maytag. This stove has been bad almost from start. Stove has burned marks from using broil. Repairman told me not to use broil anymore. One of eyes has been worked on 2 times; the knob does not work correctly; when you turn off, it goes past the off and keeps on going to the left. It is very hard to clean surface. I have had a few years. Company paid for one repair. They should have replaced stove from beginning. Not safe.
This is beyond one of the most disappointing purchases I have ever made! It has been about 15 months since purchasing this dishwasher, and as of today it is not working! Blinking start button. I see from the hundreds of disappointed customer comments that I am not alone. With this many people complaining of the same issue, that Maytag should have a recall... I paid about $550. I get that quality does not supersede the almighty dollar, but come on!
Perfect for me. It would be better if I had a space to put it without adjacent walls. Mine sits with the refrigerator door against a wall and I have to pull it out to the door space to open it wide enough to pull out the drawers to take them out for cleaning. Otherwise, it has worked very well for me by myself, for me and my husband when he was alive and for my son and his family and myself, and he has 5 children.
I purchased this machine (MVWB765FW0) because I had a good experiences with Maytag in the past. There is a manufacture defect in this particular machine. If I were you, I would not buy it. I’ve lost two sets of bedsheets and my wife had a dress that she loved that got ripped up at the bottom between the agitator and the base of the machine. Maytag knows about the problem and does not have a solution.
Washing machine required service approx 3 months after purchase. Dryer heating element stopped working just after the year warranty ended. To fix dryer will cost approximately 30% of the purchase price of the machine. And all the while I am tainted by the 10 Year Warranty sticker that I never removed from the machines. Never again will I purchase a Maytag product.
Maytag Washer and Dryer XL Bravos - The worst machines ever. I have had many washers and dryers and every one of them were good enough to get my clothes clean and dry without wrinkles. This washer Maytag Bravos Washer and Dryerdoes not clean clothes no matter which setting it is on. The dryer does not dry the clothes without wrinkles if it dries them at all. They are only about 6 months old, I have followed the book on usage and it still doesnt help. If I could pick these up and put them at the curb I would. If Maytag would take them back I would return them. Buyer beware.Updated on 03/17/2018: Maytag wrote to me and wanted me to give them my contact information along with any other info regarding their appliances. Still havent heard from them, and I assume if I do it will be like all of the other replies, Sorry for your inconvenience yada, yada, yada. I did check online for Lemon laws for appliances and there are laws for the consumers to fight the companies. If and when they contact me I will be sure to mention this to them for what its worth. I think a class action suit might be the answer for all of us consumers. If banding together would help count me in!!!
I bought the dryer (Maytag Gas Bravo Dryer) from Home depot in December of 2010. The thermostat went out in July of 2011 and has replaced the same part 5 times up until August of 2011. Then they put a new burner with a thermostat and it lasted till June 1 of 2012. Now the warranty is out, they want me to repair this piece of **. I will never buy a Maytag product again.
This was purchased 3/25/2010 with the Home Depot Service Contract thru 3/2015 . We have already had a service call in 2013. We were OK until January 2015. Now we join many other customers with the leaking defroster. We have taken all the steps of the other customers. We went and called for a service appointment. Weve spoken to Maytag Customer Service 800-253-1301. Ive asked if there was recall? NO! I asked if there was log made of my call, NO! Any work done had to with Maytag Authorized Repair Person. The Home Depot Contract use a Non-Authorized Service Person. Weve gone to Home Depot. We are in a catch 22! We have spent good money on this refrigerator. Out of sight, out of mind. We will go back to Home Depot Again!
I’ve had my dishwasher for over 10 yrs now and I probably need to upgrade but it suits us just fine and I’ve really never had any problem with it at all. My dishes and especially my glasses come out Sparkling.
My Maytag dishwasher MDB780AWW2 was recalled due to electrical problems. They gave me a voucher to purchase another one, plus I had to pay another installation fee. New unit was installed in February 2011, and here I am with a control panel issue. Seems like a similar problem, too. The lights light up, but the dishwasher wont start. Its another $345.00 plus tax repair by a repairman.
We purchased a Maytag Commercial Technology washer from Lowes. After having the washer for only 3 months, the drum failed, an entire load of clothes was turned black with oil, and my washer was out of service for months. The drum had to be replaced. They did not offer me a replacement. I was just without a washer. They couldnt get the parts because of supply issues created by Covid. I was offered a 2-year additional warranty which should have carried me through 2022. Last week, I called to use the warranty - service was scheduled (and I was told that I did indeed have a warranty by the service team.) I was then told by the repair team that I was out of warranty. Maytags notes show I was only offered a 1 year additional warranty. I talked with Management at Maytag/Whirlpool - they will do nothing for me. Shame on me for not getting that in writing. Shame on Whirlpool/Maytag for lying to me. The washer has been a nightmare! Dont buy one.
I purchased these appliances on 02-10-16 from Home Depot in Loganville Ga., for almost $2000.00. I filed the first repair call less than 3 weeks after delivery. The sensor panel was bad and had to be replaced. Now 8 months later the washer is not starting, AGAIN. The dryer will only dry one load a day or you get the AF code. This means that the dryer cannot push air over 5 or so and we need to have a vent booster fan (an additional $200.00) installed plus have an electrician run a new outlet. I returned to Home Depot with my complaint. Feeling that I have an inferior product, they tried to get Maytag to make it right. Maytag refused to offer any solutions whatsoever. Home Depot refunded a little over $300.00 for my inconvenience.The washer is an absolute ill-conceived piece of junk. It is ROUGH on clothing and does not remove soap. I started out with brand new (expensive) towels when I purchased this machine and 8 months later all of the hems have been snatched off and theyre unraveling and falling apart and are slowly becoming car wash towels.You cannot wash delicates in this machine and allow it to spin. Underwires in bras are badly misshaped or broken completely. You cannot wear them afterwards without being gouged by bent wires. The only way around this is to take away the spin cycle, but you better be ready with a clean garbage can to haul the dripping clothes elsewhere and hung up to drip dry. The washer has NEVER removed all of the soap from bed sheets. I have a dark gray set that show the soap best. Now I have to wash once with soap then wash again with no soap. This negates the machines being efficient.Unfortunately, I found the negative reviews AFTER buying the machine. My complaints are well known to Maytag, seeing has to how the same complaints are found online as far back as 8 years ago. I have been brand loyal for 30+ years to Whirlpool and thought that I was moving up with a Maytag, based on my parents 50 year experience... I was wrong! I will never purchase another Maytag product nor Whirlpool since Whirlpool now owns Maytag. I have researched and am of the opinion that Speed Queen is a far better product and plan to junk this set and replace them with Speed Queen.
The ice maker in my Maytag French door refrigerator quit working 11 months after purchase. It was replaced under warranty, but again quit working 12 months later. That one was replaced at my cost, and lasted another year. It was again replaced at my expense and that lasted two years. I am now back to the dark ages of filling ice cube trays. I have been reading reviews, and find I am not the only one who has had problems. My letter to customer service was responded with a sorry about your luck letter. I would never purchase another Maytag appliance.
I purchased a Maytag dish washer (not even 2 years old yet). I bought it on 8/29/10 and I paid over $400.00 for it brand new. The model number is MDBH949AWW1 and the serial number is F03422327. I am only asking for the part (motherboard). I have lots of friends and associates at church, work and social that I have talked to about this Maytag. And I would like to give a good report about the company and what they make and that they stand behind their workmanship. I know for a fact that they have 22 motherboards on hand ready to go out and what I have read online is that many people are having the same problem. I need a motherboard. I believe this unit should easily last over 10 years, so I am not asking for much. I will have it installed myself. I just need the part. I trust that you are a reputable company that has been around for many years and Whirlpool has taken new ownership and they have been around for a long time, too! My own parents owned one for over 30 years. This is all that I would request. I’m thanking you in advance.
I have the Maytag Direct Drive Motor washing & dryer set the is supposed to be “commercial technology.” The washer is supposed to keep wet clothes fresh if they don’t make it to the dryer right away. After 2 years, I disagree in that it offers no better outcome than the much older machine I replaced. Furthermore the dryer cuts off leaving my clothes damp every single time, which I cannot stand. It leaves my clothes to wrinkle terribly and damp to stink if I do not collect them fast. I honestly wish I still had my old set. All the new features simply fail to measure up not to mention over complicate and add expense to repairs.
Bought a Maytag top loader washer from Lowes in July 2017. Have had nothing but problems due to faulty computerized guts. Worked intermittently and took a long time to wash compared to older machine. Repairman out twice... replaced computer board and still have problems. The machine was made in Canada according to the label. Hey Canada, what is going on making junk? Too bad that we did not know beforehand what junk the Maytag brand has become. Lowes should not sell this junk to help its reputation and valued customers.
We purchased a Maytag dishwasher model number mdb7749sbm in April 2013. March of 2015 the controls stopped working completely. We looked online and instantly found it was a problem among many others, and said it was a result of corroded ribbon cable. We opened the panel and, sure enough, inside the ribbon cable the electrical wires were completely rusted through! We called Maytag, and, of course, despite the numerous complaints of the same problem, they would only fix it if we paid $250, or send us a replacement part for $350 to fix ourselves. Not going to spend that much on a dishwasher that already cost $600 and only lasted 22 months! We are attaching a picture that shows after we tried cleaning the rust (when Maytag refused to fix it) how much of the electrical wires disintegrated! We tried soldering a small wire to connect it again, but the ribbon was so thin it just melted right through.
This washer is a piece of expensive junk. It was used sparingly (2 people using it) for 16 months when a repair service had to be called. The estimate to fix the machine ($980) exceeded the initial cost. It did not clean the clothes adequately when it was working. There was a powdery substance on the clothes when they were removed. The clothes were always bunched up and intertwined. Only the proper type and amount of soap was used. I cant recommend this washer to anyone. We were very disappointed since we have always purchased Maytag washers/dryers. Never again.
Wish I had reviewed Consumer Affairs reports. When our old Maytag stove required repairs we decided to upgrade old stove instead of putting money into old unit. Looks like a huge mistake. Not only was there a delay in receiving unit after placing order but oven will not preheat. Two weeks before Thanksgiving we were promised a working unit. Now we are only 2 days from Thanksgiving, 2 repair companies have been at home to repair. Requires new circuit board and a new regulator to repair and no promise we can obtain parts. Now I have to figure out how to feed my family for holiday. I am pretty well done and after reading other reports that they are better in junkyard I think I will try to make them take back this defective Model 8800 product. Sitting in our kitchen unusable for the holidays. Dont buy Maytag as customer service does not exist.
I own a MAYTAG BRAVOS XL* TOP-LOADING HIGH EFFICIENCY LOW-WATER WASHER. On 9/1/15, after reporting a problem, a service person arrived to assess the problem. His diagnosis led to a second visit on 9/8. On the second visit he replaced multiple parts, assuring us that the problem was fixed. When this proved to be false, we called for a third visit; this time a different person arrived. After disassembling the washer he found a large hole and another cracked area in the inner plastic portion of the tub. We made a fourth appointment for repairs, receiving assurances that it would be repaired at that time. I received an e-mail today (9/16/15) informing me that an additional 7 days would be required to arrange for delivery the required part. In the interim, my wife and I are forced to use a local coin operated laundry about every three days, totaling 7 visits at approximately $25 and 3 hours per visit before the next scheduled appointment. The compensation offered, 9 months extension of the existing warranty is woefully inadequate. I want the appliance replaced, as history has taught me that you are obviously unwilling or incapable of repairing it correctly in a timely manner. Additionally, I want the initial warranty that accompanies a new product extended to a full 3 years. We have paid out over $150 and wasted 18 to 21 hours of our time unnecessarily. I expect compensation for the funds spent as a direct result of the bungling, incompetence of your service staff. My questions are these: 1. Was the part defective prior to installation? 2. If so, why did the representative not notice it and refrain from installing a broken part? 3. Why was there no mention of the damage on the first visit? 4. If not, how did the damage occur? Did the service man damage it and fail to report it? 5. What caused the delay in obtaining the part? I have other questions, but will no longer spend any more time on this debacle. I cannot honestly say which is worse, their quality or their pathetic version of customer service.
I bought my first Maytag French Door fridge about 7 years ago. When it was two it started running water on the floor. I paid a service guy to tell me a tiny little drain in the back clogged up and stopped coil defrost water from draining out. He fixed it. A year later, the fridge stopped cooling but the freezer was cold. I hired another service man who charged me a mint to diagnose that a fan that blows cold air up into the refrigerator failed. Rather than pay him again, I ordered the part. Heres the joke--the part wasnt available. An older part was substituted. Why? The first fan motor was small to make the energy start requirements--but it was too weak to be reliable. The new motor was an earlier model--almost twice as large and powerful. So much for Energy Start. At exactly 5 years and six months, the compressor went out. Im on year two with the new one. I said to myself they cant all be that bad. Now it is leaking on the floor. I have to disassemble the freezer, remove the inner wall, defrost the coils and clean out the drain hole. Wouldnt smart engineers make an easy way to do that from the back? Seems simple.
We purchased this model from Home Depot in February 2011. In July 2011, I found it full of water and dirty dishes after running a wash cycle. It was completely dead like it wasnt getting any power. I checked the fuses, etc. - nothing was wrong that I could find with the power supply. I called for a service tech that day and they sent someone out to check it. It was the control panel. They shipped me a new control panel and the tech came back to replace it under warranty. It worked great until July 2013. Again, it is full of water and dirty dishes, wont turn on and has no lights on the front panel. I called Maytag to get a service tech. The warranty is expired of course. They offered to sell me a replacement dishwasher at a discount for $409, Model # MDB7749SBW. Or I can buy an additional 1 year of warranty for $269. I also could buy a control board for about $150 online. None of these options is attractive right now, but hopefully if I get the new model, it will not have any issues... I wish they would just tell me it was a crap unit instead of giving me the option to either get a new one or pay for a useless warranty. I am fed up with this dishwasher. 2 control boards in 2 1/2 years is unacceptable and indicative of a defective unit or design. After reading the reviews here it appears to be a defective design.
Within 1 month Maytag sent 2 repairmen to repair my microwave. I paid $271.20 for the repair and part. The same 2 parts used the first 2 times were ordered again and I was told that Maytag could not get them again. The service and parts are supposed to be guaranteed for 3 months. Maytag refuses to refund me; offering me 15% off a new purchase. I would not buy from Maytag. They lost a customer.
Maytag ser5000 washing machine from hell. When called the customer-service stated over the phone there is bearing problem. When the service-man show up, took one look (approx 50 seconds) at the washing machine (which only 4yrs old), stated he is not touching it and not worth to fix it - get this! Due to bearing! Charged me $200 as standard fee. To put salt on the wound, service-name stated: Ive should told the customer-service bearing problem which is very well known by Maytag! Therefore, save my $200. Note, I will NEVER buy Maytag appliances!!!
I have NEVER written a review however I am compelled to write up and if I can save at least 1 family from making the mistake I did then my review will be worth it so just before Christmas last year I treated myself to a new washer. I looked at so many. Only 2 things on my wish list were 1) American Made and 2) have a large capacity for blankets and bedding. Well, I was so excited about my Maytag Bravos XL Washer but my excitement didnt last long. 4. There is a major design flaw in this machine. I have given it plenty of time and have tried to talk myself to liking it but when you have to wash the white loads at least 3 times to get them clean and still not getting the results expected then its time to admit to yourself that I made a mistake.The large capacity drum is an irrelevant because once the clothes are wet they become too heavy for the drum base to actually agitate the clothes. What ends up actually happening is your wet clothes sit in a pile. The user tends to scale the loads back to help the machine. The above problem is partly due to the fact that the machine NEVER fills up the drum with enough water to submerge the clothes where perhaps they would be able to move freely with the base agitator and the drum rotating. This model was marketed as water conserving however we find ourselves washing loads 2-4 times to achieve the desired outcome. Conserving water at this point is a joke... we end up using more water and energy to get a load of clothes clean.Bleach dispenser does not empty completely during the white cycle even when less than recommended measurements are used. If a load of whites needs to be washed we have to wash with bleach on the 1st go, and then 2 more cycles without bleach. Otherwise anything washed after the whites gets spots of bleach on them. For these and many more reasons this machine should NOT be on the market and especially not for over $800 USD! And I would not want this product to represent US production. It does not deliver on any of its selling points and is overpriced.
I have had my refrigerator freezer for 2 1/2 years. It worked fine until about 6 months ago. The vent started freezing and then water ran to bottom of freezer and freeze. If I get this fixed, I hope that will be the end of the problem. I am going to defrost it the old fashion way to see if that works. I will never buy this product again.
Purchased this machine (Maytag Bravo Washer) in May, 2015. Drive motor blew Jan, 2017. 18 mo. old. 10 year parts warranty and a tag on the machine that reads MCT (Maytag commercial Technology), which leads the consumer to believe this heavy duty machine. I called the warranty number, as I had properly registered the machine on the day of install. Said he would have a new drive motor out to me in 7 to 10 weeks. Yes. WEEKS. Really? I advised the operator that 3 parts stores in my area had the part available, and asked if there wasnt something we could do. He said no they are back ordered. How is it that Maytag cant get their own parts. I purchased the motor for 118.00 and my clothes are now washing again. NICE job Maytag. I suggest finding another company to buy your appliance from. Promises made are not promises kept. DO NOT PURCHASE THIS MACHINE.
I can see by the comments on this page that the letter I sent to Whirlpool was in vain. I purchased a Maytag double oven gas range (MGT8775XW00) from our local Lowes. We were remodeling a home we had purchased. Unfortunately (as anyone whos been involved in home remodeling/renovation knows well), it took much longer than I thought it would before range could be installed. It was several months later before it was installed. First time I tried to use the top oven, it would heat to set temp (I assume) and then shut down. The larger bottom oven had erratic heating. I tried adjusting oven temps but it was a guessing game. We had Fix-Rite Corp out twice and they were puzzled by the problem. Two times, they replaced the control panel. After the second repair, it was decided the only thing to fix the kitchen was a complete gutting, new cabinets and floor. The oven was pulled out before I had a chance to use it again. By the time we got the kitchen finished and range reinstalled, I discovered the oven still had the same problems and the broiler would ignite sometimes and when it did, the flame would go out after 30 to 60 seconds and would not come back on. By this time, we were past the one-year warranty. After the first repair did not work, I tried to get Lowes to take it back and assured them I would purchase another range from them. They said they could not do that. Now I can see Im going to end up buying another range. Be assured it wont be Maytag and it wont be Lowes. I also own and use Maytag washer and dryer.
We were replacing a 4 year old Whirlpool Duet washer (bought on recommendation from sister-in-law) that needed the third repair and was putting holes in our clothes. We had purchased the warranty (which we had never done before) so Lowes gave us the choice of machines and we decided to go with the Maytag Bravos. Lo and behold, were still getting holes in clothes. Several repairman told us the issue is common and is caused by the force of the water flowing into the machines plus the rapid spin cycle which pushes the clothes through the punched holes in the tub and the clothes catch on the metal on opposite side of the tub. Turns out sister-in-law had the same problem with her Duet and (not knowing I bought the Bravos and had the same issues) bought the Bravos and also is still getting holes. So I know its not just me.We also have problem with the machine not putting in enough water so clothes do not come out clean. In fact, a lot of stuff comes out with areas that havent even gotten wet during the wash cycle. I just want an old fashioned machine with an agitator that fills the machine fully, washes my clothes and doesnt put holes in them.
I also bought a Maytag Neptune MAH5500BWW and matching dryer model #MDG5500AWW in 2001 and within a month, I called Sears and Maytag. I told them about the terrible odor and mold growing. The repairman said it is normal and told me to use Tide detergent once every two weeks. The dryer had a major breakdown and I had to buy a whole header with all the electrical components. I too bought the brand name Maytag due to a good reputation that Maytag had. I never received a recall notice or anything from Maytag. I will never buy Maytag products again. I found out from a salesperson at Sears that Maytag was sold to Whirlpool. The salesperson said the reviews are terrible for Maytag products especially for my models. I will never buy from Sears, etc. What can you do for me? Maytag and Whirlpool need to take their responsibility for their products! I am truly lucky I did not buy a plane from them. I and a lot of people would be dead.
For the first time I bought a new washing machine in order to have one that lasted. Bought a brand new Maytag Front Loading HE washer model MHW3505FW1. Controls stopped working and the machine turns on and off by itself. Its either a faulty control board or computer, either of which are going to be more than a $400 repair. So more than half of what we can pay for a new machine. Maytag only warranties two parts for more than a year. So in reality, its not worth the repair and I will not buy a Maytag of Whirlpool product ever again.
I had my Maytag washer and dryer just barely over 30 days. My washer sounded awful and I had to get a new motor. Then my clothes would come out with dry spots. Not enough water. The computer was replaced and within a few months of purchase, all the major parts of my washer were replaced. I hate it! My clothes still come out with dry spots and it is loud. Worst major purchase I made. Dryer so far has been ok.
Unbeknownst to us, our Maytag Refrigerators (MFD2561KES) ice maker developed a problem with the fill hose which connects to the back of the refrigerator, causing it to pop off. The hose had been leaking water onto our wood floor causing all of the boards under the refrigerator and 6 feet in front to buckle. I cannot see why Maytag did not use a compression fitting instead of using a squeeze type hose clamp. Plus the ice maker has left a large sheet inside the freezer on the bottom. I use the ice maker daily to fill my cooler for work.We also have a Maytag Dishwasher which has a push button panel in front which has decided to give out as well. Not to mention our Maytag Double Oven which has never been able to close properly since we have had it. (The service man said that there is nothing wrong with it). We bought our house 7 years ago and my wife wanted nothing but Maytag because of our experience in the past. I gave up buying american automobiles years ago and I guess the same will happen when I replace these appliances (after I finish paying for my new floor).
Ice builds bottom of freezer then leaks onto floor. Should be a recall.
OK, Im at wits end. I bought a very expensive Maytag Gemini range four years ago. Since then, I have replaced 10 burner valves. There are only five of them. They have each been replaced twice, and tonight yet another has broken. This time it is broken in the ON position, which means I cant have the range on without that burner on. It means unplugging it when not in use and lighting the burner with a match when I re-plug the stove, until I get it fixed. I had just replaced valve number 10 on Tuesday, and had a fully working range for only 5 days. These valves are under warranty but the labor is not, and it is always close to $200 to have someone come out to replace them. I cant afford a new stove and I cant afford to keep having these defective valves replace.
All of my brand new white wash cloths have black stains on them. They look like mechanics use them to check the oil. And, my white denim capri pants have weird stains on them. This washing machine is a joke. It may be water efficient, but sacrifices cleanliness and stain removal. Maytag should recall this ** Queen.
I have a Maytag refrigerator that is 7 years old. It works fine except it needs a new freezer door gasket. In trying to get the part so it can be repaired I discovered that they had chosen to discontinue production of this part. I can no longer get it anywhere. They were the most unhelpful customer service I have ever worked with. They refused to try to find a part for another model that may work. They refused to offer a discount on a replacement product. They even refused to give me a phone number to talk to management. I had always been a loyal customer to their brand prior to this but I will never again purchase a Whirlpool or Maytag product. I dont expect not to have an issue but I do expect the ability to be supported in obtaining a commonly replaced part for a major appliance that is less than 10 years old.
Oh my god, I feel your pain, folks. My mother is sick in the hospital while I try to maintain my house with this totally POS refrigerator!! 3 defrost cycles to remove ice and now the service guy tells me that compressor is shot, 6 week back order for parts!!! Just two years old!!! Also had the same water overflow issue to boot 1 year after getting it. Maytag (whirlpool)- youre killing me!!!!
We purchased our Maytag Bravos washer and dryer in 2008. Within a year, the hinges that held the door open on the top load washer broke. In year 2, the area around the fabric softener dispenser rusted so badly that it almost completely ate the porcelain enamel away. In year 4, it started making a noise that I will compare to a jet on takeoff during the rinse cycles. It continued to work but got louder and louder. We looked into the cost of the repair, which was going to be $350 parts + labor. If it had been a good machine, we might have considered fixing it but it wasnt. Even a set of sheets could put it off balance, which stopped the machine with the wash cycle incomplete. It also set its own water level based on the weight of the clothes and many times the top items came out with dry spots that hadnt even been submerged throughout the whole cycle. Consequently, the clothes were never very clean and I would have to rewash many loads. This machine was not cheap - around $1,000. I was so frustrated and felt completely taken by the Whirlpool company again. We have had many unhappy situations with their products over the years - Kitchenaid, Jenn-Air and Maytag. We finally learned our lesson and researched washers online. The best rated that we could find was Speed Queen. We couldnt find it in Canada, so my husband drove 5 hours round trip to the US and bought one. We have had it 4 months now and the difference is unbelievable. Our clothes are clean again. I can set my own water level and the hot cycle actually gives you hot water. It never goes off balance no matter how many or few clothes it has. If I see that I need more water part way through a cycle, it has a button that lets you add some part way through. It doesnt have a lot of bells and whistles. Its a basic but excellent machine that is a pleasure to use. I would recommend it highly. I realize it has only been a short time, but my Maytag never performed like this machine even from day one. It reminds me of my very first washing machine many years ago, an Inglis, which never had a repair in 15 years of use. If our dryer goes, we will definitely buy Speed Queen. The trip is well worth it.
Maytag range model mer8875ws - Glass top broke on brand new oven over most used burner then glass spider lined out from there. Wife called Maytag and they told her that it broke from the impact of something dropping on it. I guess the man was psychic because he had no picture of SO CALLED IMPACT SITE. Now they wont replace or fix range, ** Maytag. Paid 699 for range they want to charge me 900 to fix. MMOOORROOONNSS! Like ** thats how big business treats everyone now. Thats how big business treats people these days.
Only 2 months after purchasing the Neptune Washer I required a service call as the washer was not draining. Technician replaced the pump and cleaned the drain filter. 4 months later the same issue happened. 3 months later the computer board was replaced and filter cleaned. Since purchasing this washer I have had to have 5 service calls to have it fixed. I called Maytag and they told me it is my fault the filter is clogged. Although the things in the filter are from my familys laundry the filter is located in the middle of the machine which requires the machine to be torn apart to clean the filter. This is a TERRIBLE design flaw which is NOT covered under the maintenance agreement as the service technician said this problem was caused by us. Maytag was the absolute worse to deal with as I have spoken to two levels of customer support managers and all of them said its my fault.
I am 86 years old and have happily owned Maytag washers for many years. I just recently purchased the front loading model for ease of access. After using it for sometime, I could not be more disappointed. The clothes come out smelly, stained and gray. I tried using affresh washer cleaner on hot setting and the tablet did not even dissolve. There is black mold growing and must be cleaned constantly. I am so sad that my favorite company has let us down. I cannot afford to buy another washer so I am stuck with this lemon!
Before today I was happy with my washer. Well yesterday I heard this loud noise. It turns out to be the gear case on my washer. To my surprise the repairman told me that it would cost between $450 and $500 to replace. I called Maytag to check on the 10 years warranty and was told that it would cover the basket and the motor but not the gear case. That is very stupid because without the gear case the washer will not work. This gear case help the sensor work, the basket work. DO NOT BUY ANY A MAYTAG PRODUCT. They do not stand by their product. I have had my washer for 2 years and 10 months. Before this the last washer I purchase was a Lady Kenmore through Sears. I had that washer and dryer for 25 years.
We purchased a Maytag Bravo Washer and Dryer in late 2007. We had a one-year warranty on the set. At just over 2 years, we started having problems with the washer. It started making a loud noise when spinning and started beeping all the time during the cycles. We contacted Maytag and they said the only thing they could do for us was to sell us an extended/repair warranty for $320.00. If the cost of fixing the machine was too much, they had the option to replace it with another machine equal to the value of the machine in todays market, or cash, or a gift card equal to that.We were angry about the cost of the warranty and we were unemployed at the time and couldnt afford that so we just had to let it go. The machine progressively got worse where only two of the cycles would work, but not without beeping several times where you had to fix the load, and the sound got so loud it sounded like you had a jet plane just overhead. Just the other day it completely quit working. We have been in contact with Maytag several times but their only answer is their repair warranty. Weve talked to numerous appliance repairman, who all knew exactly what was wrong because they have seen it so many times, and they told us that we have several things going wrong with the machine we would probably need a new drum, a new drain pump and a new control board.We were told that it would cost more to just buy the parts than it would be to buy a new machine. In the course of our phone calls to Maytag, they have continually told us that they are sorry but there is nothing they can do, in fact they only have record of two of our calls (how convenient!). Since experiencing the issues with the machine, we have researched it online and found that scores of consumers are dealing with the exact same problems we are having which shows that there are defects in the manufacturing of these machines. Maytag should be forced to fix these problems. They are well aware of them and they should have to back up their products.There should be a class action lawsuit out against them. We were told by an appliance repairman that Whirlpool (who bought out Maytag) has a washer called Cabrio that is the exact same model as the Bravo and that they do have a class action lawsuit out against this model. Consumers that purchased the Bravo should be included in that lawsuit. I am stuck with a broken down washer, mildewing clothes and dont know where to turn outside of paying out the money for the extended warranty with no guarantee of what we would get out of it, purchasing a used set with no guarantee, or putting out the expense for a new set.This set was an expense set and we went with Maytag because they used to have a good reputation, but we feel like we have been totally cheated. If the appliance companies were forced to offer a longer warranty on their products, they would have to manufacture them at a higher standard. For the cost of these new machines this is exactly what we as consumers should expect. Please help us to know which direction to go. Even with purchasing a new machine we are apprehensive!
I had a Maytag washing machine replaced under warranty back in 2011 via Maytags Extended Service Plan. This took me several months to get done because of back and forth issues with Maytag not wanting to honor the replacement. Executive Support had to get involved after I wrote a complaint on this site. When they replaced this, they sent me forms to extend my warranty, which I did. They never changed the model or serial number so Ive been paying for 2 years now for an extended warranty on a machine I do not own.The new washer broke and I called in for service on 11/18/13. Active Appliance was sent out, said it was an easy fix but they needed to order a part. On 11/20/13 they contacted me to tell me I needed to speak to Maytag because my Model/Serial didnt match with my warranty records. I double-checked these and called Maytag Extended Service and was told that I would need to speak to sales at 866-730-6094. I spoke to someone named Lindsey there who told me that I would need to send a letter in to cancel my policy and request a refund for the 2 years Id been paying for a non-existent unit and that they could start a new policy for me and get a service order in without issue. My call was disconnected during this and when I called back, I was told to call back in the morning to get back to Lindsey because the office was closing and they couldnt do callbacks.I called back on 11/21/13 and spoke to Sam who verified that the letter was needed to cancel and refund but that I would have to pay for the repair to the washer myself and theyd tack on the cost of the new warranty onto that bill so Id be covered AFTER THE FACT. Because the unit wasnt covered under warranty, Id have to cover the costs myself and it had been MY responsibility, not theirs, to make sure that the correct model/serial was on the coverage.Maytag sent me the forms and I would expect them to have added the new information on it...not send me forms with my original washing machine information. Especially as this had been escalated to Executive Support and the person I dealt with there had gone over everything to make sure it all got handled in a satisfactory matter. So for now, Im waiting for a callback from the original rep, Lindsey, but Maytag tends to Stonewall and not return calls so Im dreading how long this entire process is going to take and cost.
I purchased my microwave in 2012 and have had to have numerous repairs, mostly with the open/close door switch error. It is now 2018 and I see that the same problem is still occurring! Maytag obviously hasn’t read or doesn’t care that this problem has existed for years and they choose to do nothing about it. This past week when I had the microwave running, the beep went off indicating the popcorn was done but when I opened the door the microwave was STILL running! I thought it was a fluke but it happened again. Tonight the open/close door error once again appeared on the display. Having already had this repaired to the tune of over $150, not to mention the danger of a microwave running when the door is open, I called a mayday on the Maytag! I decided enough is enough and went out and purchased a new microwave... Obviously NOT a Maytag. The dangerous inoperable Maytag microwave is in the garage waiting for trash pickup.
BROKE AFTER 3 YRS. Purchase a new Maytag model: MVWC425BW1 top load washer and dryer after just 3yrs of use. It failed and to find out this is a common problem with these new open drum washers. The bearings go out. Be aware do not purchase them and they also do not wash your clothes good, clothes just stay in same position and you have to wash 2-3 extra washes. It was going to cost 350.00 plus to repair so I purchased Speed Queen that has good reviews. Tech said that top load open barrel washers have been a nightmare.
I live alone and bought this unit for long life. After a few short not-used-much years, my washer sounded like a 747 was landing in my laundry room. I am a maintenance person, so I did a bit of troubleshooting and narrowed it down to the bearings installed in plastic on the outer tub that failed. My cost was $600.00 to $750.00, parts alone. It still worked, just very noisy on high spin.I emailed Maytag (now Whirlpool) and was phoned by Lee Ann. I told her I had all Maytag appliances in my home and was laid off and that if after the use this washer has had and it will cost this much if I do the work, I was not impressed with this company. She apologized and told me she will issue me an extended warranty for $299.00 that will cover it. I told her that without a job, I cannot make a decision so fast. She gave me the next business day to decide. I concluded it was cheaper than the part, so I called her back. I was scheduled for a repair, and the man opened the front and looked at it and said it was an outer tub bearing. He went to his laptop in his truck and returned to tell me that they would not authorize that expense and that all they would authorize was $350.00. He put the front of the washer on, then as if he forgot something, took it back off and reached way in the back and did something. Then, he reinstalled the front. I was livid! They charged me $299.00 for a warranty and would not repair! So I called back and was hung up on. Next, I called my credit card and disputed the charge. I tried to use the washer, and it made funny sounds and then filled up my home with smoke and stopped working. I called Maytag again, and he denied the repairman would tell me how much they would authorize to repair it and told me good news that they would issue a $174.00 check. I gave $299.00, and a few days later, they give me $174.00? This is why Whirlpool is destined to fail. I will never buy again, and I will wash in my laundry tub first! This is exactly why imports will rule! So Whirlpool, you got me for the last time!
I bought a Maytag washer from Lowes and bought the extended warranty. The warranty expired but Maytag is not taking responsibility for the lemons that they sell. I have seen many reviews stating that the bearings went on the washer. This is what happened to me and it happened twice already. I spent 798.00 on this washer thinking it would last for more than 6 yrs. They offered me a warranty for 368.00 or to purchase another washer at a discount price. Of course I refused but I want everyone to be aware of Maytag Washers - not worth the money.
I bought a new washer and dryer on Sept. 9, 2011. Front Load Commercial 2000 Series. I have had Lowes to my home 2 times since it was delivered because it shimmies across the floor. I am very upset with the purchase of the Maytag front load washer. If you could please get back to me on what can be done. I would like for a representative to contact me and come and look at the situation.
We have a Maytag Neptune washer we purchased new in 2001. The Neptune was useless on My mechanic clothes, but good for delicates and blankets so we have an old style washer to clean my regular clothes. The Neptune was at work on a blanket when we smelled it burning. With it unplugged, I got around to investigating the situation and found the motor control was shorted and burned. I tried calling Maytag. I was asking about an upgraded part or recall. They didnt want to help. The representative was condescending and after I listened to her attitude, she said someone would be in touch. NOTHING. Now I see these suits and I guess I understand. My house could have burned down - they dont care. Maytag is garbage and Im sorry I ever thought otherwise.
I got a new washer and dryer for my ex wife and son last August. Its October and the agitator broke off. She is not abusive to things and just the two of them dont produce much laundry. This was just poorly built. Maytag should be ashamed to have built such a poor product. I thought GE had the worst appliances, but Maytag must have hired their engineers. I have pictures and it has 10 year warranty right on the lid, lol. Should be 10 months,
The machine had automatic fill which did not allow enough water to rinse the clothes properly. I had to run another cycle to rinse the clothes. The machine was also extremely loud. When I had a warranty repairman come out concerning these two item as it was brand new, I was told I should have researched better. I gave it away after 3 months.



