I bought the top of the line Maytag washer. I was told they have improved their washer so that it no longer requires an agitator. I was also told the new machine saves you money by using less water. It has a sensor so that it only puts the water needed to clean your clothes. Instead of filling up with water and having the agitator to stir the clothes around, this new and improved machine puts a small amount of water in the machine and vibrates. The end result? All of the dirt and debris gathers in small pockets and sticks to your clothes. In order to save water the sensor only allows a small amount of water to enter the machine to rinse your clothes. When you consider how many times you have to go back and rinse your clothes before you get the caked on dirt off of your clothes, its costing you more money, more time and more aggravation. Oh yea, the maintenance man was out three times before the machine was a year old. The last visit was to replace that fine Maytag motor that was less than a year old. I have pictures that show my clothes with caked on dirt and debris on them after they have completed their wash cycle. It is HORRIBLE!!!

After first dishwasher was recalled, this one (installed less than 4 years ago - Oct. 2010) had the electrical panel burn out - two years ago. Now - for second time. LAST TIME BUYING A MAYTAG!

This is an awful product. I bought this product from Best Buy at the beginning of August 2018, and can no longer return it because it’s past their 14 day return policy. This washer does not wash clothes well. No matter what setting it’s on, clothes come out looking dirtier than prior to washing. Maytag should do what is right and refund customers for this worthless purchase.

Maytag Dishwasher MDB8959AWS6, S#F15006566 purchased 12/28/2011. Here is a record of the product repairs done by All Tech Appliance Service in Portland. 1/12/2014 - Thermal Fuse and Control Board. 10/15/2015 - Thermal Fuse. 9/2/2015 - Thermal Fuse. 12/5/2015 - Unit stopped working again, strong electrical smell, probably Thermal Fuse again. This dishwasher product has a design defect. It should be recalled.

I bought my Maytag Bravos washer and dryer set about 4 years ago when I moved into my home. The performance of the washer has always seemed mediocre. Despite using the correct HE products, clothes dont get as clean as with other washers I owned. Many times the washer becomes unbalanced, gets the UL code and I need to move my clothes around to get it running again. A few months ago, the washer started a new behavior: stopping during the initial fill cycle and displaying an F1 error. I soon figured out if I hit cancel and then start again several times, it would resume filling and proceed with the cycle. Over time, I had to repeat it more and more. I read about other complaints and suggestions on the internet and tried pulling the plug for a few minutes to reset the control panel as well as turning off the breaker to reset the machine.After troubleshooting the problem for 15 minutes or longer, the machine eventually runs. Then I can run subsequent loads with no problem. After a week or longer of doing no laundry, when I try to start the machine, I need to go through the entire process of canceling the wash load and terminating electric power to reset the machine. I have called Maytag/Whirlpool and got unsatisfactory answers. I only wash two to three loads of wash about every ten days and sometimes even less. The 800 number for Maytag was automated and would only schedule a repair without asking about the specific problem or being able to talk with a person. There was no way to cancel the service call scheduled and I had to call another 800 number to finally speak with a Whirlpool representative who tried to help me. She connected me with A&E Factory Service to cancel the service call.Both representatives stated that most likely the control board is the problem and the cost for diagnosis would be $130 plus the cost of parts, which could run from $200 to $400 since Im no longer under warranty. I canceled the service call as the cost of repair would be easily be almost half or more of the cost of purchasing a new (and different) machine. This is the electronics module, something that shouldnt be worn down or broken by use or even user error. This is an integral part of the machine and if it has a fault (which it clearly does), the manufacturer needs to stand behind it and help the consumer. The customer service manager even admitted that models with other model numbers had had similar problems and a free control board was sent to those customers. But my model was not in that range.”I had purchased a Maytag Bravos dryer at the same time as I purchased the washing machine and the dryer had a problem within a week of the warranty expiring. A service repair person came to my home to repair the dryer as it was barely a year old and I did not use it for several months that year (due to other reasons). From the volume of complaints Ive seen online, the Maytag Bravos washing machines should have been recalled and repaired or replaced free of charge.

The washer is not cleaning the laundry. Its a HE my butt. Its been looked at and fixed numerous times. It sits too long and it doesnt really agitate the laundry at all. Laundry is in the exact position when you loaded it when its done. Its the worst washer ever! I can clean the laundry better in the sink!

I purchased Maytag refrigerator (model # MSD2572VES). The fridge side stopped working. I was told that the vent/chute between the freezer and fridge ices up and prevents the cold air from the freezer to go through the fridge. The tech said that Maytag was sending him a tube of silicone to apply all around freezer and fridge and that this will probably fix the problem. So in other words, because of a design flaw, the refrigerator cannot function without adding silicone (maybe). I believe I purchased a lemon with a design flaw and they want me to accept a permanent band-aid as the solution. Shouldnt I have right to demand another model instead of having to accept a cheap alternative (silicone)? Now, if factory installed parts break off, can you imagine silicone tubed in after the fact where there was no silicone crevasse? I cant imagine it staying on - permanently.

I purchased this Maytag Bravos Xl Top Loading Washing Machine approximately 2 1/2 years ago. It broke down shortly after the 1 year warranty was up and cost me $300.00 to fix. A bearing had broke and needed a service call to repair it. Well, I paid about $800.00 to begin with, so decided to fix it. Today it started draining water from bottom of it. I call Maytag and after a 20 minute wait on the phone because they were having higher than normal call volumes! They cannot help me, other than to charge me for yet another service call and perhaps a repair. Whirlpool/Maytag makes a high priced money pit of a washing machine! Dont waste your money!

I could care less if Maytag responds as I have already advised all my family and friends to avoid Maytag products. After spending over $1200 to buy this refrigerator it took 6 months for the ice maker to failed, and it needed a control board replaced. Maytag had a great reputation; however, in the past 5 years their products are worthless. I also have a Maytag dishwasher which failed and was stuck on cancel with a flashing light. The dishwasher panel needs to be replaced and I have just decided to replace both of these products with a different brand.

I bought a new top loader Maytag washer and dryer on 1/1/16. My first experience with the washer was as many in has stated - It Doesnt Clean, the clothes, also I have trouble with the fact that is there is a string loose, it become worst. Why did they improve a product that did not need improving. They just made it worst. It is totally **. Im stuck with it as I cannot afford another washer. The dryer work fine.

Bought a Maytag dishwasher 2011! Use it 2 weeks, digital board went down had it replaced! Now 2013, the board is down as well as the motor!! Can you imagine I use it once a day, at most 2 people in this house, and it completely breaks down! Thank goodness I have a Home Depot warranty. I would strongly advise against this product that I spent over $500 for 2 years ago!! How they could sell this dishwasher is a mystery.

Maytag Dishwasher MDB7749SBW03 - We purchased this dishwasher in 2013. About 1.5 years after purchase the control panel started to get flaky and different settings wouldnt work. Not long after that it stopped working at all. I did some troubleshooting and found that the ribbon cable that connects the control panel to the control board was corroded due to water/steam getting to it. Since we were past the one year warranty I bought a new control panel and things worked fine for about a year, now the panel is going bad again. I contacted Maytag and they said they cant do anything to help me. This machine is not even 3 years old and going on its second control panel. I would recommend staying away from all Maytag products.

From day one I didnt like how this machine restricted how I can wash my clothing. There is no water volume controller. It is all automatic, which sounded fine in the store, but once I used it I quickly realized it is horrible. I can not add extra laundry or detergent in at the last minute because it says not to open the lid at all once you start the load. The settings are very glitchy. They do not seem consistent. There is a knob for level of soil on the clothing which doesnt seem to do anything at all. Ive had it now for four years and it has only gotten worse. Now I can only use one setting Hand Wash. Try doing a teenage boys clothes in Hand Wash and youll find out quickly that nothing gets clean that way. Oh, and all of the sudden the spin cycles are not working, they spin when they want to but they rarely get rid of the dirty water. Spinning in dirty water does not get clothes clean either. This machine is horrible, hands down, the worst washing machine I have ever owned.

All I can say is, Wow. My Maytag washer and dryer have never needed anything in 21 years of service. Purchased in 1997 at Lowes in Chambersburg, PA. Both work and look like new! Both are top of the line units. Would buy again!

In October of 2011, I purchased a $1,199 Maytag Bravos Washing Machine. It recently started making a really loud noise during the spin cycle (REALLY loud). I had a local appliance repair guy come and he told me the main tub bearings are bad, sealer is defective and that it would not be cost effective to fix it.I called Maytag and they offered to sell me another one for $839. I am very dissatisfied that I only got 4 years out of a $1,199 machine!!! Ridiculous!! I wouldnt mind a minor repair that cost a few hundred to fix... I get that. But for it to be junk in 4 years... I have a hard time with that for the price. My appliance guy said it was junk when I bought it. Year ago, you got 15 to 20 years out of a good washing machine. Now... I buy a high end machine and it lasts 4 years. And why would I spend another $839 for the same piece of junk!!! That would be throwing good money after bad. It is not going to happen. I promised Maytag that I would post as many reviews about their product as possible... so everyone can know that they make a lousy, defective product and charge a very high price for something that will not last. Dont buy it!!

We bought a Maytag oven in Late October 2018. On January 22, 2019 the oven quit heating. Since it was still under warranty we called Maytag and they sent out a contracted service technician. The service tech said the circuit board had gone bad, and said it would be 5 to 10 days for part to come in. After a month the part still had not come and service tech was not returning calls. We called Maytag after another week and they provided very little help other than, We will contact service tech. Service tech never called us nor did Maytag call back. Called Maytag back on 3.10.2019 and asked how we could get this part and oven fixed. Customer service representative was not very helpful as they asked for part number which she was told was a circuit board and the tech they sent did not give that to us. After the customer service rep continued to provide any help other than say call service tech they sent out. I asked what if they replaced it for us since we have been without now for almost as long as we have owned. She stated Maytag does not do this except in extreme cases. I asked what is considered extreme cases. She stated she did not know. At this point I asked if she could transfer me to her supervisor and sat on hold for an hour, then had to leave for work. Very disappointed with Maytag and their lack of support to back their product.

Dishwasher MDB7749SBM - Have the same problem as everyone else, panel board (2nd one, 1st was under warranty). This panel W10475787 is 2 years old. Keeps lighting up doing what it wants to do. Dishwasher is 3 years old. Cant find out if there is a recall on this part (there should be).

I have Maytag Model MGT8885XS03 Gas Range. I bought it in 2014. The surface burner valves, which regulate the gas flow, are a bad design. One valve got stuck and needed replacement within warranty. Then another valve got stuck about a year ago and the third one got stuck about a month ago. I am going to replace these two valves now. My friend, who is helping me replace, has similar gas range. He also needs to replace a valve. His range is about a year old.

I have just joined the open and close the door Maytag Club. Purchased four Maytag products on Black Friday 2017 as I always trusted Maytag. Only disappointed to have my microwave (MMV4205D-4) come down with the virus (open & close door) that has plagued so many unsuspected owners. Almost made its 1st year anniversary. Now I see this has been going on for years and all they do is add different model numbers at the end. Luckily Im in the 1 year warranty and repairman coming next week. Now I question if I should take the extended warranty as I see this is going to happen again down the road. And will the extended warranty cover it? Guess the Maytag repairman isnt sitting and waiting for repair call anymore. He is being kept busy!

The right front heating element works at the high position only. The over doors viewing glass is too fragile. It shattered while positioning the range. Otherwise, there are no other issues with electric range.

We purchased all Maytag home appliances when our home was remodeled about five years ago. After the first year, the microwave had to be replaced because it malfunctioned. The dishwasher stopped working in the third year, and now, my refrigerator (model# mf12568AEB) wont cool. The technician told me that all of the Freon had leaked out because of a design flaw. Moisture had gotten into the compressor, and with the cost of repair or replacing the compressor, I would probably be better off buying a new refrigerator, preferably not a Maytag.

Purchased a new Maytag washer top load/Dryer set on April 1, 2016. Having trouble uploading receipt but I paid 1,145.83 for set. It took 2 weeks to get it delivered on April 15. 1st use it shook and wobbled even though the load was balanced but Ive read that is a problem with these machines. 1st load of clothes, washer didnt fill with enough water to wash properly - 3-4 inches of water for a full load of jeans. Top 2/3 of clothes hardly got wet! Changed the setting, same problem. Changed the setting again, same problem. I had to stand at washing machine and keep lifting the lid to get more water in the machine. Clothes didnt rotate in machine so all the clothes on top half didnt get cleaned. The spin cycle is scary! You could hear clunking noises and it had nothing to do with load being balanced. Did a small load and same thing with water level and spin cycle. Called Home Depot to pick up both machines on next business day. The dryer lint trap is so long, it made a mess trying to remove the lint even after only 1 load. NEVER AGAIN MAYTAG! Ive never regretted an appliance purchase like I do now. Maytag and April Fools day are a perfect match. Only its for real and not a joke.

I mistakenly purchased the Bravo XL top load washer. I only wish I could give it a zero rating. I have only tried to wash 3 loads of clothes. It is almost beyond belief that anyone could possibly think this could clean anything. My husband actually watched it “work”, and insists I call Maytag because they must have forgot a part! It does nothing but crumple/wad the middle items together and rub them...and only them...together. There is no movement of the outer items until it spins. Maybe Maytag should enlist people who actually do laundry to “test” the items they put their brand on. I know the government and the energy rules have added to the complex problem of buying something as simple as a washing machine...but this piece of junk is almost laughable to watch as it destroys your laundry. I’m almost embarrassed to let anyone know I bought it. Thankfully, I have 30 days in which to return it.

We purchased our Maytag through Sears. We wanted a very basic machine, and thats what we found at Sears, yay! Fast forward eight years and it suddenly quit agitating. We tried fixing it ourselves by replacing a plastic gear part, which, later on our appliance technician said was totally logical, but it still wouldnt work. We got our appliance repairman out here and he took it into the shop and fixed the problem, which turned out to be part of the motor or something like that. The thing that bothers me the most is that he asked if we had bought a refurbished washer, but we hadnt, it was brand new. He gave us a part that was swapped out that wasnt made for the machine and also said the safety guard for the cord was missing. This keeps it from pulling out of the machine in case it gets jerked. I feel deceived and just wanted to vent because there really isnt anything I can do about it now. Buyer beware, yes, but I know we have to be our own technician sleuths to be sure were getting what we paid for?

We bought this Maytag washer 3 mo. ago and now need work done on it. We were told that they could not find anyone willing to come work in this area. We live in the Mississippi Delta, 30 miles so. of Greenville, 50 miles no. of Vicksburg or 90 miles from Jackson. So I guess the Maytag repairman is not just lonely anymore, he doesnt exist.

I purchased an emerald green washing and dryer (MHW4200BW) by Maytag. Unfortunately, my washing machine broke and I bought the extended warranty. After many visits from the repair company, it was determined that one of the parts needed was on back order indefinitely. Maytag decided that they would replace the washing machine. Sounds like a fair and good deal, however, the washing machine that they are going to replace my unit with is of a different color. Apparently someone in upper management at Maytag made a business decision to stop selling this particular color unit with little to no regards to the customers that had already purchase their product in that color. Had I known that they were going to discontinue the color, then I would have stuck with a standard color like white. At least I would not be faced with having a mismatch unit now because Maytag will not replace both units. To make matters worse, my washing machine and dryer is on the first floor right off my kitchen. It is not stuck in the basement way from company, etc. I am so disappointed in Maytag and their lack of consideration for their customers.

1st service call about 2 years after we got it. Put around $200 in it. Now broke down again. Service tech quoted $475.00 to fix it. So it was basically totaled after around 6 years. Nightmare kept getting LD (long drain) code. After hours of research I finally called service. Would not drain so I had to wring out a whole load of laundry and bail out the water by hand. Miserable experience!

Purchased a Maytag - MDB7749AWM1 dishwasher in 2011 from Home Depot. The door seal has failed several times and been replaced by a serviceman. The warranty has since run out but the seal continues to fall out every time you run the dishwasher and open the door. Has anyone else had a similar problem? I have considered gluing the seal in place but cant find a glue that will handle the temperature. Im sure that Maytag will say they have never seen this problem before. Maytag is off my purchase list forever!!!

My oven looks like it has never been cleaned. The self clean Aqualift does not work to clean your oven. If I would have known that this feature did not work for self cleaning I would never have purchased this oven. My old cheaper oven at least came clean on the self clean cycle. Now it seems I am going to have to scrub my self cleaning oven. What a waste of money. Will never purchase another Maytag appliance.

Never liked this machine. No flexibility in settings, ruins clothes, noisy and often shuts down. But main concern in the fact the whole top is rusting by the bleach dispenser and it leaks from the top all over. It is only 3 or 4 years old. Can not believe an expensive product like this can be so bad.

Bravos washer is 4 years old. Started making an extreme amount of noise during the spin cycle. Had a repairman look at and showed me the bearings and area under the tub. $400 plus in damage due to bad bearings, rust to bottom of tub and surrounding area. Four years for a high-end washer is pretty bad. Needless to say, I will buy a new unit and would NEVER recommend a Maytag Bravos appliance.

Purchased a Maytag top loader. Hand wash clothes leaves a soap residue on clothes. Called Maytag they sent service out. Service tech said (off the record) the design of the machine does not produce enough water, but reported that machine works. Called Maytag again and they said they would need to send out a Master technician. So I set up another appointment (had to take more time off from work) with the Master technician. It was the same guy that came the week before! He didnt bother coming in to look at it! Called Maytag again and they said they would only be able to schedule a service call and if they come out and there is nothing wrong with machine, I would have to pay for the service call!!! I asked for a supervisor and explained why would I do that and he said they would send out another service technician from another service company and I wouldnt have to pay for it. He also offered me an extended warranty for a year for free. Thats great, but my machine is not fixed. This service technician said (off the record too) top loader machines are no good, do not buy, not enough water. He was there less than 5 minutes. Just got off phone with Maytag again and they can no longer do anything else, that the machine is working. I explained to the gentleman that yes the machine fills with a little bit of water and drains the water but it does NOT clean the items! Not going to let this happen to someone else. Plan on spreading the word to everyone to NOT BUY A MAYTAG TOP LOAD WASHING MACHINE. DOES NOT CLEAN YOUR CLOTHES. CONSTANT RESIDUE LEFT ON CLOTHES!

I wrote the below to Maytag on their FaceBook page, of course havent heard anything back from them. Adding this on since I forgot about it, I have dogs and wash their blankets often, not that theyre dirty just for the dog smell. I have to wash them on the sanitize cycle which is an 1.5 hours long because if I use the normal cycle which is only 43 minutes they come out smelling exactly the same way they went in. I saw someone else post that their mothers front loader doesnt put in enough water so Im wondering if thats what happens to mine. So wish I would have checked the reviews before buying, thought I was getting a great washer buying Maytag.This is what I wrote on their FB page: I bought a Maytag front loading washer on 5/10/16 which was delivered and set up on 5/13/16. On Wednesday 10/19/16 it stopped working, so just over 5 months from the day it was installed. I called your company on 10/20/16 for repairs, they couldnt get here until today, 10/24, so 5 days with no washer. The customer service rep had all the details on what happened and Im sure passed them along to the repair company. He ran diagnostics, said it was the drain pump which was obvious even to me, but claimed to not have one with him even though they were in stock. Cant make it back until Wednesday, so two more days with no washer. He then proceeded to tell me that the dryer had to come off (stacked on top since the washer is a front loader) before he got back, that the warranty wouldnt cover two people coming out. So Im supposed to spend more money to hire someone to come out, take off the dryer and then pay them again to come back and put it back on. I called the customer service department again and was told they dont cover installation which stacking is. She said the warranty doesnt cover stacked units, as far as I can find that isnt stated in the warranty so please let me know where that is stated in writing. So I have a just over 5-month-old washer that needs repair already (bodes well for the future doesnt it??), will be without a washer for almost a week because the repairman didnt bring the most obvious part with him (maybe wanted to be paid for two calls?) and have to pay someone else for installation so it can be fixed. So wheres the Maytag man? I am not a happy customer and will be letting as many people know as possible. Ill be in the market for other new appliances soon, will sure as hell make sure theyre not made by Maytag, Whirlpool et all.

Have not had either inspected, but last night the dryer started to rumble and then caught on fire... Fireman suspected bearing bad and caused a spark igniting dryer; washer has started making a shrill loud noise on the spin cycle.

Updated on 10/09/2019: Well I wrote a review on my brand new Maytag washer that we bought at Lowes in June. When I wrote the last review I was waiting for our repair. They did come to repair and I was told by the repair guy (keep in mind the washer was only 2 months old at the time) that there were 3 fail codes. He said that it was overloaded or loaded wrong.That you cant wash towels with sheets, you cant wash any kind of rug no matter the size, which I only wash small bathroom rugs that are NOT oversized or heavy, you cant wash tennis shoes (which I have not). So I asked him what is the point of investing in what is supposed to be a top of the line, heavy duty, extra large tub, commercial washer? He said that you cant do that with any machine. I told him our old washer that we had 13 years had no problem with washing towels & sheets together. My point is that I am 100% disappointed in this washer & I encourage you to NOT buy Maytag, apparently they no longer live up to their brand.Original Review: We did our research & comparing & this machine came up on top. Its size suites our needs & we were excited about all the great features. We purchased it in mid July of 2019 so its 2 months old & for the last month it started to shut off in the middle of a wash cycle. At first we thought that maybe we were doing something wrong. So we would re-start it & it worked. Fast forward 3 weeks, it was doing it almost every time. Now it isnt working at all, it starts to fill up then shuts down before it starts to wash.Today is a Friday & I called Maytag to request a service call under the warranty (60 days old) Maytag had me on hold for 19 minutes before I could even talk to someone! The customer service person (once she was on) was very nice & sympathetic but couldnt get anyone out to service our machine until Tuesday, which is a HUGE inconvenience since we have not been able to wash for the last 3 days. I am highly disappointed in the machine for the simple reason that I paid for a new topnotch machine because my old one that 13 years old finally gave out & now am in the same situation & in for $1000 I paid for this new washer & having to go pay to do laundry 2 MONTHS later! I will add to my review once they have performed the service call to see if the issue is resolved or the machine replaced if they cant fix it.

Purchased a Maytag Dishwasher (Model MDB7749SBBO), total with tax $590.34 on 3/31/13. It wasnt a cheaper model, had stainless interior. Owning it after a 1-1/2 year, the Control Panel went bad. Maytag offered me for $267 for repairs and 1 yr warranty. Why thats about half the price I paid. My personal repairman told me the cost would be around $200 to replace the control panel. Why I could get a more inexpensive model for $300 and still get a year warranty. Very disappointed in Maytag quality of their product.

My Maytag refrigerator, model number mff2557heb, serial number 10375839gv, was purchased in 5/2005. Two weeks ago, this refrigerator stopped working. I called the Maytag technician and then right away came to my house and find out it is the compressor that needs to be replaced. He told me to search if it is under warranty. I searched in the internet Maytag compressor warranty and I found it and then called the Maytag representative. I told them I have found in their website that compressor of this Maytag is covered for 10 years but labor is not included. Then they asked me to fax it. I faxed the copy on 6/20 and they responded on 6/22. He said they received the copy and he said, Yes, it is covered for 10 years but you will shoulder the labor. So to make the story short, this Maytag representative scheduled Friday, 6/29 for the Maytag technician to fix my refrigerator. My husband did not go to work yesterday, 6/29, Friday, so he will be home for this Maytag tech. Maytag tech came at about 2pm yesterday and when he confirmed that it is the compressor that is the problem, he asked for the warranty paper. And when my husband present the proof, the copy of their warranty coverage that came from the Maytag website, he refused to work with my refrigerator because he said the one in the internet is not valid. It is really upsetting because I faxed the copy of it to them on 6/20/12 and they honored it. Thats why they arranged the technician to come to my house and then my husband did not work for them to work with our refrigerator and then asking me $79 for just saying that it is not covered by the warranty. I even gave them the model number and the serial number of the refrigerator so they can verify if it is covered. He said yes 10 years warranty on the compressor. In fact, two employees that I have spoken to both agreed that it is 10 years coverage except for the supervisor named Rachel. Her employees agreed to 10 years based on the paper that I have faxed them and it came from their website and they dont want to honor it after they sent the technician to my house. Thank you so much for your time and for reading about my grievances against Maytag employees.

OK, Im at wits end. I bought a very expensive Maytag Gemini range four years ago. Since then, I have replaced 10 burner valves. There are only five of them. They have each been replaced twice, and tonight yet another has broken. This time it is broken in the ON position, which means I cant have the range on without that burner on. It means unplugging it when not in use and lighting the burner with a match when I re-plug the stove, until I get it fixed. I had just replaced valve number 10 on Tuesday, and had a fully working range for only 5 days. These valves are under warranty but the labor is not, and it is always close to $200 to have someone come out to replace them. I cant afford a new stove and I cant afford to keep having these defective valves replace.

Maytag Neptune Stacked Electric Washer & Dryer. Had to buy a motor for Washer but lasted 12 years before giving problems again; then couldnt find anyone that would service for cheaper than $100 for just coming to your house plus $75 an hour for labor. Thats HIGHER than my billable rate! Rip-off Service & parts charges. Found out it was easier & cheaper to troubleshoot ONLINE myself using FIXYA site and others. Expense for an appliance above what most run ~ 1500 for both units. Plus if it doesnt have or offer a 5-year warranty then something is wrong with the quality! Maytag Neptune Series MLE2000AYW 27 Inch Electric Laundry Center with 3.34 Cu. Ft. Washer Capacity, 4 Wash Cycles and 6.0 Cu. Ft. Dryer Capacity, 3 Dry Cycles: White. Worst part on this model was a WAX MOTOR that they used for the Washer to control the door being closed or open. Next worst DESIGN error was they didnt put a drain hole in the plastic rim seal for the Washer door, that area would build up mold & mildew if you didnt learn to keep Washer door open at all times AFTER a wash. We learned by removing the light bulb! Therefore it was easy for my crew to learn to leave the door open after washing. This model was Energy star certified and had a long life here 12 years. Unfortunately I think they build these things to only last 10 years; then you have to replace them. In years gone by... the 1970s Washing machines and dryers would last 20 years!!

I purchased this dishwasher from Sears in July of 2013. Barely 3 years ago. The last few months the controls have been acting odd. The control lock would automatically just turn on at odd times. Yesterday when I hit normal cycle it went to a different cycle and had many other options lit. It would not start. Finally it went dark, no lights, no nothing. I see many people have had these types of issues with this type of Maytag dishwasher. Disappointing. A dishwasher should last longer than 3 years. Sears said they would send a repairman out but it would have been minimum $200 after it was all said and done. Id rather own a non-Maytag dishwasher so we went and bought a different brand.

We bought this Maytag dishwasher two years ago with a two year warranty. We paid close to $700. Six months after we bought it, it started having problems on and off. They are including: leaking water, lights going on and off, cycles are not completed. We changed the console once, and soon after that it broke down again, and this time is out of warranty. Total repair times are: 6 times in two years. My husband call the company, asked them if there is a recall for this model? They told that there is no recall. Then the repair person came. According to his repair experience he said this is the common problem and he got a lot of calls for the same problem. If he told the truth about this, then the company was lying to its consumers!!

I bought a Maytag range (MET-8775) last year, because my wife loves to bake and wanted the double oven. The oven never did brown properly, despite trying different temperatures and cookware. So, I called the 1-800 number in the manual. I was told they would have a technician come out and check it, and they assured me it was under warranty. The technician arrived, and since it was close to the end of the warranty period, I showed him the receipt for purchase. I got another assurance that this visit was covered by the warranty, before anything was actually done. Well, he checked it out and eventually calibrated the temperature. That helped a little, but still, it doesnt brown very well. About a month later, I got an invoice from the service company that dispatched the tech telling me Maytag will not cover the visit under warranty. After a long call with Maytag (now Whirlpool, I believe), I was told that since the calibration instructions were in the manual, it wasnt covered! Well, why wasnt the thing calibrated to begin with? And your average customer is expected to have an accurate thermometer/gauge to set it and know whether the temp is off or not? Why was I told twice that it would be covered? If either the lady on the 1-800 line or the tech who came had told me this wasnt covered, I would have argued a case right then. As it turned out, I had no choice but to get billed for something I was assured was covered. And as I said, it still doesnt brown right; and we had tried different temperatures before. We are preparing a major kitchen remodel, and its hard to believe that Maytag/Whirlpool would so thoroughly piss off a customer and potential future customer over an $80.00 service call.

My refrigerator is a lemon! We bought a Maytag bottom freezer French door refrigerator model #MFD2561HEW in May of 2007. Less than a year later, it stopped working and ruined all the food inside. I cant remember the problem that time, but it was fixed by Maytag and we were reimbursed for a portion of the food we lost. Two years later, the temperature got warm in the refrigerator and freezer sections, and we were gone for a couple of days, so when we got home, all of our food was spoiled. This time we had an extended warranty in effect and they replaced a circuit board, but we were out the food. A few months later, the same thing happened. This time we were home and saved most of the food. The compressor was replaced, again under warranty, but it took 2 weeks to get the part. Now, less than a year later, the freezer and refrigerator compartments are getting too warm and frost is forming in the back of the freezer. When it finally does get cool, it freezes the food in the refrigerator section. It also makes loud bumping sounds. I paid $80 to a repairman today to tell me that theres nothing wrong with it, thats just the way it runs! He suggested I put a gallon of milk jugs filled with water in the freezer to hold the temperature when it starts to rise! This piece of junk is just 5 years old! When I complained, I was told to call Maytag and discuss it with them. This refrigerator was not cheap and I see that many others have had similar problems. How do they get away with selling an inferior product?

After owning my refrigerator for about six months, it started to reek, the smell permeating all of the food in the fridge. After cleaning and disinfecting the fridge and throwing out all of the food I found that the smell was just as bad as before. When I checked online I found that Maytag owners have been complaining about the smell for over a decade now. It is caused by a poorly installed drain pan. The fridges design directs air flow so that the smell enters the fridge and distributes it evenly throughout the fridge.

Maytag fridges, obsolete in less than 3 years. TWICE! My last Maytag fridge dies at about 2.5 years. I called up customer service. It was a compressor not repairable. This was an expensive fridge. Reluctantly we bought another one as the space could only accommodate a Maytag. Again less than 3 years old, the ice maker is shot and the plastic inserts are all falling apart. This time Ill renovate my kitchen for that extra 2 inches to accommodate a different brand.

Since the day the Neptune washer and dryer were installed, the washer has given me nothing but problems. It vibrates so badly and dances all over the floor.I have had the repairman over at least seven times and, now, it is out of warranty so I am spending my own money. The last service man was from Hurst Appliances in Regina, SK. He removed the pedestal to see if this might be the problem. He also sold me some foot pads for $50 that he said might help the problem. However the machine is still vibrating and the terrible mold smell comes out of it as well. I am thoroughly disappointed in this product. I will never buy another Maytag product and tell my friends not to as well.

I am in my 24th year of using my Maytag washer and dryer. The set was purchased in 1996, so it has been well worth the money. At this time, it does not spin out as well as it used to, but I just fluff the load and spin it again and then it is ready for the dryer. I have been very pleased with the set and have never had to have a repairman work on them. Cant ask for more than that!

I bought Maytag washer 15 months ago and the washer is now leaking from the bottom. My floor was damaged from the leakages. I have not use the washer much in the past 14 month because its just me in the household. I will never buy a Maytag product.

I bought my microwave in Nov of 2015. We began having problems in April 2017. When you cook or warm something up it gets hot. The light wont come on and the display continues to say open/close door. After about 4 hours of cool down time it may or may not restart. After contacting Maytag I was told I should have purchased the warranty. They also informed me that they do not have repairman in my area. We have just replaced all appliances with Maytag so now I am concerned they are all junk. We did buy warranties on the major appliances, but how will they repair with no repairman in my area. Maytag used to be the best appliances but after this experience and now I have a broken microwave after only a year and a half that they dont stand behind, I will never purchase any Maytag again. It also seems that this is not the only issue they are having with their microwaves. I have contacted my Lowes where we purchased and they even made a Maytag call with no results. Maybe the suppliers should stop promoting and selling their items. We replaced a 22 yr old Kenmore microwave that was still working thats why this is so heart breaking. Stand behind your products. No wonder you dont have repairman. They would never get a day off from repairing your junk.

No motor is available for the Bravos washer machine which is 5 years old! Now the machine is garbage and I need to buy a new one. I thought Maytag was a great brand so I purchased the Bravos but now I understand from the company that no motor replacements are available!! Wtf? Maytag/Whirlpool dont care for loyal supporters so, I am TELLING EVERYONE not to purchase Maytag/Whirlpool appliances whose name has gone for a dump with this latest situation.

MFI2568AES - Last night we woke up because of a noise coming due to continuous snapping of the waterline against the walls of the refrigerator as well as a wall of the house structure itself. Very loud noise. I pulled the refrigerator, went behind it, and shut off the waterline. That stopped the noise and allowed me to go back to sleep. However, need your help to resolve this issue. I will appreciate if you can offer me pointers and guidance.

Went from an old simple Maytag to newer model, but still somewhat basic compared to others. However still getting used to the water saver feature in that getting in the right amount of detergent as not to have it set on my clothes and having to put through another rinse cycle and a more slimmer agitator. But do like the Maytag brand.

It’s a nice look to your kitchen first, and an easy clean. Works great for heating up stuff in a hurry and makes popcorn perfect on the popcorn button. Does ok at melting things. I have been happy with mine for 3 yrs so far.

Maytag Bravos XL - I purchased my maytag washer & gas dryer on 5/12/12. In Dec 2012 the heating element went out. I had to wait a week for a repairman to come out on Dec. 20 to fix it. Now for the second time on Dec. 30th, 2014 the heating element has gone out. I called for a repairman to come out. I have to wait until Jan. 12th 2015 for service. I have 8 people in my home including 3 grandchildren. This length of waiting is ridiculous and very inconvenient.

I am very dissatisfied with this Maytag Gemini oven Ive had it for 4yrs. It has been in the shop twice for the same problem. Temperature control. It is down again for the same thing temperature control. The repairman, who I had to look at it, says the bill will be over $500.00. I paid $1300.00 for this stove. I cant afford to put any more money in this stove. I had to pay $100.00 for repairman to tell me this. The model # met8665xw02 serial#D30522404. Is there a recall on this stove? There should be. I sold Maytag products for several years at Circuit City. I always pushed Maytag instead of another brand. I believed in Maytag. The repairman hasnt been lonely to me.

I wrecked on a bike, had surgery and in a wheelchair. I bought and had a Maytag dishwasher delivered from Beaumont Home Depot and this mdb7749sbw2 model never never worked. Home Depot told me I had to bring it back myself (Im in a wheelchair at the months that was impossible) and I called Maytag warranty. They sent a tech. He replaced a front power panel that didnt work. They sent out two more techs and they said use other soap Lemi Shine and the other guy said use Finish and turn your hot water heater all the way up. That never worked either. I have had this a yr and it just sit there and money in the trash. It makes me sick.

Dryer doesn’t wash all the clothes and the dryer doesn’t dry anything correctly. All, regardless of materials or size of load, comes out damp. Repairman’s excuse was that it’s a learning curve(?) and our dryer vent was the cause (which it wasn’t as we had it checked out and there was nothing in it) and that was it. Very disappointed in the washer and dryer and now the company where we bought them as it seems that we’re stuck with over $2K worth of equipment that doesn’t wash or dry well. We’re awaiting to speak with manager for a replacement of anything not Maytag. Not holding our breath and definitely not a happy customer.

We bought a Model MDB7749AWB2 dishwasher 3 years ago. The first year the panel went out one week after the warranty wore off. They replaced it then and now two years, here we go again. Dont replace the part. I am not ever buying another Maytag again.

I have had nothing but headaches with our washer. We purchased it 4 years ago and after using it for a few months, I took it out because our clothes came out smelly and unclean. Called Maytag and they did nothing. So we went back to a regular washing machine and put this machine in the corner of the basement. I refused to throw away a $1,100.00 machine! So this year our machine quit, so we decided to try using the machine again to save us some money instead of buying another one... Well, that lasted for only a short time. Clothes still smell, came out unclean and just yesterday, the machine stopped rinsing and spinning! This machine has barely been used and its been nothing but trouble. Maytag service just plain sucks. They dont care about their consumers. I will never buy a Maytag again and I always let everyone I know to not buy this type of machine.

I am very happy with my washer. It is easy to use and does an outstanding cleaning job. I have had it for almost 7 years and have not had any problems with it. It has many different settings so it can handle virtually any cleaning job. I am particularly happy with the spin speed which is adjustable but the high speed spin really wrings the water out so the dryer which incidentally is also a Maytag drys in a fairly short time. The washer is a front loader and doesn’t use much water.

I bought a Maytag refrigerator over the summer - the French door and drawer freezer. Expensive but crappy. After about a month motor starting making noise then is shut down. Called the store. They came and swapped it out and not even two weeks later same thing. Looked up product and all awful reviews. Never thought to look up reviews before purchasing. Could of save myself the headache. Not to mention my daughter was like, Mom stop buying that brand. It sucks. Did you not realize our washing machine is the same brand and after almost two years it started acting up and your last washing machine you had for 10 years before it even gave you any problems.

I purchased the Neptune HE pair because they are front loading and can be set on pedestals to raise them to a comfortable working height, plus the brand and reputation are both excellent. I like that the chimes can be adjusted from low to high, or turned off. The front loading washers clean so much better and with a lot less damage to items than washers with center agitators. Looks are secondary, thats for sure. Functions like warm/warm cycles and being able to adjust to whatever load needs to be washed is really most important to me. Any appliances with a good, proven track record of reliability with few repairs is high on my list. Expensive appliances should be made to last and be of durable quality! No cheap plastic or weak-looking welds or components, thank you! Quiet operation and dependable cleaning and drying are top in my book, and this pair has exceeded even my picky expectations in total overall performance. They are 11 years old now and look & function like new! I had one minor repair on the washer at 5 years, and not a single problem since. With front loading washers, its important to keep the door open a little when not in use so that they dont get a musky smell. Ive gotten into the habit of using laundry boosters to help clothes, sheets, and towels smelling fresh longer, and putting a small amount in the washer drum has kept my whole laundry room smelling nice. Purchasing the pedestal drawers to set the washer and dryer on added extra storage to my laundry and its much easier for me to load/unload them at this comfortable height. Im totally spoiled by it now, so when I use someone elses laundry room (when I visit) I am reminded how nice my own setup is.

This dishwashers start button stopped working after 1 1/2 years. We did not buy the Extended service warranty. So we are responsible for the service call and the replacement of the control panel. Ridiculous. I called Maytag to file a complaint and they never returned my call. I will NEVER buy Maytag again. There are enough problems posted to know better. This company should be ashamed!!!

Bought this Dishwasher two years ago. Control panel was working intermittently now it does not work. I am looking for anyone with this same problem. I know lawyers who are class action specialists who fight for the consumer. We need to make Maytag responsible for the flaws they have in their product. From reading these other reviews it seems that this control panel issue is consistent no matter what model you have. They must all share the same electrical components that is causing this issue with the control panel. My model number is MDB8959SBS2.

Its just me and my wife. We bought a brand new, top of the line Maytag top loader washing machine 7 1/2 years ago. It quit working last week. We called a reputable appliance repair company in Toledo. It cost $88 for the technician to tell us the Maytag computer system is not worth repairing. It looks great. According to the technician Maytsg is known for selling junk. My wife and I felt we were buying a top of the line washing machine. We were duped. We had a top of the line LG top load washer delivered today. Never will we ever, under any circumstances, buy anything from Maytag.

I am replacing my second Maytag Bravos washing machine. My first had heavy use and I rationalized that the 5 year life span was due to the heavy use. The one that I am replacing now is only 3 years old and has only done laundry for one 67 year old woman. It suddenly needed two parts with a repair bill that was going to be over $600.00. I decided it was in my best interest to spend a couple hundred more and replace it. I will not be buy Maytag again. The appliance company that I have bought most of my appliances from recommends Speed Queen which ironically also has a full 10 year warranty on all parts and labor.

I bought a Maytag dishwasher in April 2012. The electronic control panel failed in October 2013. Repair quote was $250, and there is no guarantee that the new control panel will not suffer the same consequences. My research has revealed that this is a very common problem with the dishwasher experienced by a large amount of owners, all about at the 18-month mark. I contacted the company and was chastised for not purchasing the extended warranty and was basically told, Too bad so sad. Buyer beware, do your research before you purchase this appliance. I will never buy a Maytag appliance, or any brand associated with the Maytag name.

We have had our side by side Kenmore for years and it hasnt let us down! We eat mostly fresh food since we cook a lot and we always have plenty of space for our food. We are only a family of 2 though. They say the ice maker is the first to fail and it has not given us any issues for nearly 10 years now! Love Kenmore!

Had it for over ten years, had no problems. We dont use the oven too often but it is simple to operate and has served us well. Easy to clean, stainless steel like looks on the front goes well with our other appliances. Reasonably priced too.

MCT commercial technology washer Bravos XL - HORRIBLE product, NEVER worked right! Maytag misrepresented this washer. DONT buy it! Lie after lie! Its suppose to be high efficiency... conserve water and energy. I have to use 3 times the amount of water and energy because it doesnt wash the first time correctly. Leaves soap in clothes, just doesnt wash properly. I have done EVERYTHING they have recommended NOTHING works! I will NEVER buy another product from them. Even the repair people and Customer people say they have nothing but problems. Im going to small claims court. Im sure with all the problems we could get a class action lawsuit. No stars.

Same problems as everyone else. Water not soaking the clothes, questionable load capacity, shaky (we have engineers in the house so there is no way they did not look for floor evenness as the stores/Maytag will tell you that you may not have done, complete bs) etc. Its absolutely horrible that were all now stuck with such a terrible machine. I really wish I had read these reviews before (I googled the machine earlier but got generic stuff and didnt stumble upon these reviews until much later). Maytag should take responsibility on this as retail stores do not take back appliances unless they are defective. The Bravos is definitely a defective product from the get-go though.

I have never had washing machine that caused this many headaches. The point of a machine is to save you time and energy washing by hand. When the cycle is over, the clothes are tightly spun together that we spend half an hour attempting to untie all the clothes that are woven together. The clothes come back to us in knots, or torn because of the rough nature this machine has created. I have never seen anything like this before and would gladly throw this piece of junk out. We are moving and it would create more headaches to deal with this at the moment. I read that the company had severe money problems and it was due to this very issue. I cant believe a company this well known would allow this to ever hit the market! To openly LIE to people and make money off a product that is faulty deserves the karma they get. Please stay away from this company and their rubbish machines they make and then sell. BUYER BEWARE!

I have a new HE (high efficiency) washer. It takes getting used to as its a definite change from the old agitating system but I think I like it. It doesnt make much in the way of suds but everything still comes out really clean. The wash cycle is much longer than my old washer but it uses a lot less water.

Product: Maytag MFI2665XEM Ice2O 25.5. Bought this refrigerator on Feb. 2013 at Home Depot. Maytag cannot repair the heat exchanger as it is a discontinued model. Our only option: Purchase another comparable current model refrigerator with a full price of $2,199.00. It will be sold to us for a discount price of $1,308.00 with free delivery. NJ tax and installation not included. This is a two year old refrigerator with orig over $2000. We had requested for a repair since August 2015. We had spoiled food expenses and rented a temporary refrigerator. Numerous attempts to repair and order the parts to no avail. The excuse is either they ordered the wrong part and eventually was told its been discontinued. Our warranty was automatically canceled. We have spent numerous hours with the Maytag customer service and was given a promise to find the part overseas as well to get the appliance fixed. Finally, this morning of November 2, 2015, we were given the final Im sorry and this is all we can offer you, to buy another refrigerator from us. It appears that this is a defective model but we have not received any recall letters or warning about it. This needs to be addressed as this is an unacceptable practice and deceiving to the consumers, and certainly unfair for people like us who work very hard to pay for this appliances. We cannot afford another $1500 refrigerator. We are now stuck with this worthless, stainless steel junk in our kitchen.

I recently purchased a new Maytag Commercial top loading Bravos from Lowes. It looked like a sturdy model and has a 10-year parts warranty and to cover this washer even more... I purchased the additional warranty from the factory. The washer is delivered, set up... First batch of laundry the washer is making all kinds of noise, the clothes are wet..water didnt dissolve soap packet... Repairman comes out..washer out of balance, cold water not at full pressure... Computer failure noted. Now still making a lot of noise, my clothes are twisted and intertwined and still dirty. My dryer isnt even taking the wrinkles out and even after I iron on hi steam the clothes are still wrinkled beyond belief... Im so dissatisfied with the washer... I want to return it... I cant believe Maytag would manufacture a washer that is ruining my clothes...

While washing clothes in my Maytag front load washer, I noticed that there was water leaking from the front left corner from the bottom. I have owned the washer for only 2 years, and Maytag manufacturer (Whirlpool) told me that it was going to initially cost $80.00 for a service call and then more money to fix the leak. WOW. Also the wood floors that are underneath the washer and dryer, is starting to warp from the leaking washer. I would recommend DO NOT BUY A MAYTAG APPLIANCE. The warranty is basically worthless along with the washer.

Like the other poor reviews here- this Bravos top load washer is the worst. So wish we had returned it!!! There is never enough water in the machine on normal cycle to get all the clothes wet so how in the world would anyone expect the clothes to get clean? Just ridiculous - and whoever invented this machine, plus those who tested it, need to have their head examined! Hate it so much.

Water saver feature is horrible. Never enough water. Doesnt get anything clean, even if you soak it overnight. I am buying a new washer and it wont be a Maytag.

For years I wanted a top loading Maytag washer. Last year I bought one at the cost of £720 plus VAT. Started using it last July and in November this year it broke down. The company I bought it from said, Sorry, youre out of our warranty... Really! Here’s some people who might fix it. Eventually Hotpoint took it on and honored a two year warranty. Since November I’ve had an engineer out twice. Still isn’t working. Won’t replace it because it’s now discontinued, so more parts ordered. Engineer advised me to go buy another washer. Thanks Maytag for totally disappointing me in what I thought would be my perfect washer. I will continue to email etc and hope that someone will help me. No point in phoning because no one listens. MY OPINION - DONT BUY AMERICAN PRODUCTS IN THE UK AS NO ONE CAN REPAIR THEM PROMPTLY IF AT ALL.

I have had this refrigerator only 6 weeks. The freezer works but the refrigerator does not cool properly. I went back to Home Depot - Baltimore MD and told them I have lost 3-1 gallons of milk for it spoiled. I am right now putting a 4th gallon in and out of the freezer trying to keep it. A serviceman was to my house the other day and stated this brand new Maytag refrigerator only had in my home 6 weeks needs a new board and a flapper that opens up in freezer that sends cold air to refrigerator. Parts are on order. Home Depot would not trade a Maytag refrigerator that worked well and take this lemon back. I am stuck with a lemon I only bought 6 weeks ago.

My son gave me a Maytag washer for Christmas 2013. I hate it. Sometimes it takes me 5 tries to get my clothes washed, and then it dont go all the way through the cycle. I have to constantly check on it. I hate it. Can you give me some tips on what may be causing this... Very disappointed.

Works great, quiet, cleans better than the others in my opinion, have had many others and they never impressed me like this brand does! I think this one gives you your money's worth and you don't have to look no further for a dishwasher again, and is top quality and hardly breaks down as well.

Very poor quality. Vegetables freeze at the back of the fridge I have tried everything. The vegetable drawer constantly comes off its track and the freezer door slide jams and stops the door from closing. It leaves about 1/2 inch gap. Now the Whirlpool/Maytag company changed their corporate policy and wont allow an appliance store that to come out and fix the fridge I have to go back to the manufacturer. Their website wouldnt take my email address when I tried to sign up for an account and they wont answer the phone. What a hassle. Ill buy another brand next time but never GE or Whirlpool again!

I purchased a whole stainless steel kitchen from Lowes and purchased all Maytag products because of the so called quality of Maytag. First we had to return the microwave because it was dented badly. We then notified Lowes that the door on the refrigerator cold cut drawer falls off when opening the drawer. Service man said he would send a new door. Same problem. You can clearly see that the drawer and the refrigerator frame is deformed. Maytag says that the warranty does not cover cosmetics. The range has a aqua lift self-cleaning technology that simply sucks. The oven does not clean! I recommend that no one ever buy Maytag products. They are the worst! I should not have listened to the salesman and bought what I originally wanted - SAMSUNG!!!

I purchased the Maytag oven in January and have had the service technician out 5 times to try to repair the oven because it doesnt heat properly. Theyve told me that because I live in a condominium that it is normal for the oven to take an hour to preheat, then another hour for the second oven to preheat. When I am baking the oven does not hold the temperature and anything I bake takes much longer than it should. They refuse to get me a new oven.

If you have a second floor laundry room, DO NOT, and I repeat, DO NOT acquire this washing machine!!! The Bravo MCT model washer is TOO loud (during spinning cycle), and for some reason, the clothes come out all tangled up. Some cycles are a waste of a cycle, and most cycles take a bit longer than my former washer. I miss the cycle choices I used to have on my former GE Profile washer (GE does not make that model anymore hence my changing brands). For the most part, clothes come out clean; thats why I give it a two-star rating instead of one. The dryer: Must dry every load in low heat so it doesnt come out extra crispy and wrinkled up. Although I generally have to run a second drying cycle, low heat does work great and the clothes come out ready to be folded/put away.

I have a Maytag MEDC200XW3 model. Good price reliable and rugged. It washes all the way from my delicates to my husbands heavy fire protective clothing with no problems. Holds lots of clothes with no issues either!

I purchased MVWB955FW (washer) and MEDB955FW (dryer) from AJ Madison and the units were delivered in December 2017. After using the washing machine 5 times the glass lid spontaneously shattered putting glass into the machine and all of the clothes. I called Maytag for a replacement/service and they had to reschedule as the lid wasnt in yet. A week later, I followed up with Customer Service only to find out that the replacement lid was also shattered. They didnt make a replacement lid without glass (not sure why you need to watch the clothes being washed). I was told that there were no replacement lids available anywhere. I asked about getting a replacement washer and was told couldnt do that.I asked them to pick up the units and refund my money, which they promised. It is now 2 months since the original call for service and I continue to have to follow-up with them (never get a call back) and STILL have the broken units in my house. I have since purchased a replacement set (LG) and waiting for my refund. I will NEVER do business with Maytag/Whirlpool again.

Although this refrigerator is 10 yrs old it really performs well. I like the ice maker as it hardly ever hangs up, the freezer works great and the refrigerator part is really super in the veg drawer and the meat and cheese drawer. All in all this was a great buy.

I bought a Maytag front loader washer and dryer, plus the pedestals for each. In last August of this year the washer just stopped in the middle of a wash cycle. I placed a call to the customer service. The tech diagnosed and placed an order for a part and set an appointment for two weeks later, with a time window 1 to 5 pm. The person called at 5:30 to tell me he had an job before he could get to me. I had taken the day off to wait for him. I called and they ended up rescheduling, for two more weeks.. Tech came ordered different parts, tech did not show up. Tech came out again ordered new parts. Next week he arrived wrong parts. Washer still not extracting. New tech, new parts, new appointment, this was what happened throughout September and October. Tech was not happy with his job, stated that to me, would not do anything but install part, even if it didnt work. He took parts with him. The washer still not extracting. Last Thursday he didnt even have all the parts, made the decision to replace machine without discussing it with me. Told me Sears would call me in 48 hours. Received call today Tuesday. Go to Sears to have it replaced. None of the machines they offered are compatible with mine. I will have to purchase the pedestal for the new machine, plus pay the overage to get the comparable machine. Service appointment people were horrible, cold and rude. Sear store at the mall where I purchased my washer said that it was not their problem. Once we sell it you are in their hands. Have had Maytag for over 30 years. Will never buy it again. Will never buy at Sears again. Too bad I have to replace my washer with something from Sears. Not enough space to write everything I have gone through, the lost workdays, the extra expense of having to go to the laundromat, the stress of dealing with incompetent people and techs.

We received a MayTag Microwave on Saturday May 10, 2014. There was a minor ding in its case, but it did not show any other damage. After installation I tried to use the microwave. It did not work. So on Monday the 12th I called 800-688-9900 for service. A service appointment was scheduled for Wed May 14th. The service man told us the microwave could not be fixed and had to be replaced. I asked who should replace it. He told me to take it back to the place of purchase.I took it back to the dealer and after a lot of discussion it turned out that MayTag had to replace it. I was given a case number. I called Maytag and was told replacement could take 4 -3 weeks. I could purchase a new microwave and have it by Friday may 16th much sooner than Maytag could do.

The whole Control Panel lights are turned off for several minutes. Then they return on. Frequency? Few times per day. Reason? We dont know. No water or ice are dispensed when this happens. No water pipe is kinked, water pressure is OK, no problem with cooling system and nothing happens with food inside refrigerator or freezer. There are no mention made in trouble-shooting section of customer manual. What should we do? In spite of this, we are satisfied with the product so far, after 3 years of use.

We owned the washer for 2 years and 2 days when we got a code F70. After searching online, I found hundreds, if not thousands, of reviews and self-help forums that show this product is in dire need of a recall. The problem I had is the motor control unit (MCU), which is a $225 to $275 part online. However, Maytag will only replace the board under extended warranty with a refurbished board that they say costs $330, whereas they say the new one is over $600. Why is it that Maytag charges double what everyone else charges? If so many people are having these problems, it is obviously a defect and should not be the consumer’s responsibility. It is obvious that this is too common of a problem.

First I would like to thank the salesman who has worked diligently to solve the problem I am having. The first load of dark clothes I washed came out with what looked like lint on them. It has to be scraped off. Yes I am using HE detergent. Yes I am using the minimum amount recommended by the manufacturer. & yes to all the other questions I have asked. The solution was to wash the dark clothes on power wash with an extra rinse. Very energy efficient! This was NOT the answer so I was given a 1-800 # to call. After giving all the necessary information & answering all of the questions about detergent etc. the conversation became a little more in depth. Does it happen with dark clothes? Do you dry your clothes outside or in a drier? It was becoming obvious to me that Maytag is aware of this problem. By this point I was even unhappier as no solutions were being offered. Finally after several would you mind holding the line again for just a minute he said he couldnt tell me to do this but some of his friends add a cup of vinegar to their wash. At this point I told him I was sorry I had ever bought this machine. He then said he would have a technician arrange an appointment. He arrived & declared I was using too much detergent even though by then I was using half on the manufacturers recommended amount. Buying an energy efficient washer where I have to use POWER WASH, EXTRA RINSE, VINEGAR & DRIER is not a good answer for a problem Maytag must be aware of as I read the reviews today. I have just done 2 loads of dark laundry with no detergent & the pants are marked so I WANT AN ANSWER.

Washer goes off-balance even when clothes are evenly distributed in tub. When it is turned off to rearrange clothes (which may have to be performed a couple of times), washer goes back to starting cycle which means more water. Afraid to do laundry unattended.

I bought the Maytag Bravo XL washer and dryer at Lowe’s on sale spending almost $2000. Loved both of them until the washer stopped with a load of laundry in it. No power to unit. Called for service. Could not provide serial number as locked in washer. Service company able to order parts without the serial number but part put on back order. Washer needs a master board. After 1 week of wet laundry stuck in the washer called store manager at Lowe’s. I contacted Maytag Service and had a rude customer service clerk who finally listened to me after I got angry with her. She contacted the appliance repair company and got the back ordered part sent to the appliance repair company. We are now 10 days out. Still do not have the part; just talked to appliance repair company supervisor. The appliance repair company supervisor said he would schedule installation as soon as he had the part. It will probably be 14 days when I get the washer fixed. I am dreading opening the washer to get the load out that I will have to throw away. When I called for service at Lowe’s the representative said, We have had a lot of issues with this. A 2 month old new washer should not have the control board go out. Shame on Maytag.

Maytag French door, bottom freezer - Water accumulating on the freezer drawer gasket. After a short period of time, mold forms which is a potential health hazard. We asked Maytag to look at the problem. So far, 3 service people have come around - each one with a solution, but none have been successful. I called Maytag again and left messages on two different occasions, and they have yet to get back to me. Am I on the blacklist? This I know for sure - this is the last Maytag product to ever get in to my house again. If anyone has a solution to our problem, we would love to hear from you.

We are a family of three. We purchased our Washer and Dryer New, November 2011 at Lowes, in Lindale TX. I am disabled. I have had several spine surgeries and getting ready for another. I was injured at work and it left me crippled. I do not receive any benefits from my County Employer. My wife is a schoolteacher. We live on a limited income after my accident. We purchased this set with utmost confidence, our last set was twenty years old. We updated due to water, electric, and the environment. Our Maytags we had were still usable, it was just time for their retirement. They were hand me downs washer and dryer set. Truly! I dont know how old they were. When our washer started having troubles, it was making a horrible noise. We called Hughes Appliance. Theyre an authorized Maytag Repair Service Warranty Center. They sent Mark out we used them before. He stated the motor was not loctited from the factory. It worked its way loose almost coming completely off. This cost me a $85 service call. Mark also stated that the Tub Bearings were going out because off this. He called Maytag Customer Service and Dealer Warranty Service, said they wouldnt pay for the repairs or even the Service call for their factorys snotty WorkmanShip. I tried calling myself and got absolutely nowhere. I was polite, courteous and nice and they still Said, Sorry, We Know its less than three years old but thats the way it is. Sorry Sir! Have Nice Day! Its going to cost $389 to replace the tub bearings in top load washer. The washer only cost about 750 less than three years ago. Its the most expensive clothes washer Ive ever owned. One thing! If they dont make things right, I promise I will never own a Maytag again! And when I am in a store and see someone looking at their product I will make a point to tell them my situation and about my Maytag Washer. One thing is certain I can make sure young customer dont buy the wrong appliances while I sit patiently in my wheelchair waiting on my wife. Thanks Maytag! Its not What You Did For Me! Its What I Can Do For You!

Less than 2 yrs old and starts giving UL error on spin cycle. I try replacing the springs. No relief. Notice dark brown fluid under dryer. Thing sound like a plane taking off. A little more research and Im thinking its the bearings. Looks like an expensive repair, now I have to decide whether to cut my losses. Seriously? The reviews on here are just horrible, not like this was an dl hell machine.

I know that Maytag wants to conserve water by adding as little as possible... But when the damn machine puts hole in 5+ shirts Im not a happy homemaker!!! At first I thought it was the dryer so I had a repair come out and explain Im not the first person that complained of this issue. Its too late for me but Maytag needs to be aware that they are losing, what I thought to be, one of the top washers reputation.