Side by side refrigerator model #msd255oveu01. I bought this refrigerator Apr. 2011... The 1st year, the ice kept sticking in machine or freezing up. Now they have had to replace the modules 3 times. Once fall of 2012 and and again yesterday, 3/19/14 and they had to come back today to replace that one. I have called Maytag and they wont stand behind it since the warranty is over. I have told them that this is an ongoing thing with the ice maker and I have had to have it serviced ever since I have bought it. I told them from the git go that the ice maker needed replace. The ice dispenser also drops an ice cube on the floor on occasion and if I use crushed ice it jams up. This product is defective and is not a good product.

Oven does not have consistent temp, cant change temp without preheating ruining whatever is cooking. 5 visits from Maytag during added warranty and never any satisfaction. Tough Microwave minutes and the oven goes off. Told it was a Govt requirement. Very noisy even after its off. Maytag wouldnt help or Home Depot either who warranty was through.

We have a Maytag Gemini Double Oven Range Model MGR6775ADW. This is a gas range and it was purchased in 2006. This past Saturday afternoon after cleaning the dishes, the igniters on the range starting ticking on their own. I checked to make sure the knobs were not on and they werent. The ticking finally stopped after about 2 minutes. After the ticking stopped, we planned on going out for a walk. Fortunately we didnt. In about 10 minutes after the igniters quit ticking, the range burst into flames. Flames were in the top oven and shooting out the vent holes and the holes where the knobs are located. Coal black smoke was also pouring out of the vents. I quickly pulled the stove away from the wall to prevent the cabinets from starting on fire and I pulled the plug to shut off electricity from the stove. The flames subsided shortly after pulling the plug. The kitchen and house smelled of burning wire insulation and plastic. After doing some research on the internet, I found out that many other people have had the same problem. I reported this to Maytag Customer Service and they wanted to send a repair technician to fix it. I told them I didnt want it fixed but wanted it out of my house. I told them I didnt trust the range since some people reported they had it fixed and the fire occurred again. I wouldnt be able to sleep or go out anywhere knowing that the kitchen range could erupt into flames at any time. The factory authorized repair technician, from A&E, did come to inspect the damage and to report back to Maytag on his findings. He admitted that he wouldnt even trust the range in his house. After paying $1300 for this range and only getting 6 yrs. of use, I feel that we deserve some restitution from Maytag on this badly designed and dangerous piece of equipment they have been selling. Do not buy the Maytag Gemini range. This is a bad and dangerous product.

Maytag Washer and Dryer XL Bravos - The worst machines ever. I have had many washers and dryers and every one of them were good enough to get my clothes clean and dry without wrinkles. This washer Maytag Bravos Washer and Dryerdoes not clean clothes no matter which setting it is on. The dryer does not dry the clothes without wrinkles if it dries them at all. They are only about 6 months old, I have followed the book on usage and it still doesnt help. If I could pick these up and put them at the curb I would. If Maytag would take them back I would return them. Buyer beware.Updated on 03/17/2018: Maytag wrote to me and wanted me to give them my contact information along with any other info regarding their appliances. Still havent heard from them, and I assume if I do it will be like all of the other replies, Sorry for your inconvenience yada, yada, yada. I did check online for Lemon laws for appliances and there are laws for the consumers to fight the companies. If and when they contact me I will be sure to mention this to them for what its worth. I think a class action suit might be the answer for all of us consumers. If banding together would help count me in!!!

I bought a front loading Maytag Cloths washer model# MHW3505FW1, SER# C71451407 new in April 2017, from Home Depot, since then it has broken down three times, with a water pump, a master board, and now another master board, we were told by the appliance repair service that is used by Home Depot extended warranty service, that it will take a month to receive the master board. Thats it... Never again will we buy another Maytag or Whirlpool product. This is unacceptable. Gone are the years when Whirlpool and Maytag made quality products!

I agree with everyone else on here. I would give this Maytag Neptune washer less than 1 star if I could. I also purchased this washer 5 years ago when I bought a new house. According to their commercials, the Maytag repairman is bored because their products are so great. I believe it is because the cost to fix their merchandise when it breaks costs so much.I had a 5-year warranty on my purchase and this washer started making this awful noise but the company wouldnt repair it because it was not broken. However, here I am less than 5 months later, and the bearings are so bad, the tube is scraping and falling apart and leaving plastic pieces in my clothes. I have a 3 year old I dont need plastic pieces in my clothes. You know my husband just left me and I do not have the money to spend on the repair ($500-700) nor have the money to spend on a new washer. Thanks Maytag for your great and wonderful service!

Bravo XL - This is the worst washing machine I have ever purchased! Loved it at first but after a year or so we couldnt wash a full load without error messages. Then we couldnt even wash one pair of jeans without an error message. Called to have it repaired and $300. Later the bearing was replaced and the washer worked wonderfully once again. Less than a year later and we are back to having a non functional washer. Cannot wash anything without the error message. Customer service is absolutely no help. For such an expensive washer and supposedly a good brand, this machine is a real disappointment.

My Neptune washing machine does not drain or spin. It keeps going unbalanced. I am told that I used the wrong detergent. The machine takes a whole day to wash a small load of clothes and then never finishes. Clothes and towels are constantly being ripped and torn. This Maytag product is inferior and we have paid a lot of money for this product that does not work. Repairs to this product are not advised, we have been told that we just need to buy a new one again. This is poor service and poor advice.

Our Maytag Bravo washer provided so little water, that our clothes were rarely clean. My husbands jeans gradually developed stains around the knees that never came out, and his white underwear & socks didnt come clean either. After about 3 years, the spin cycle developed a loud sound, like a jet taking off, which was so loud and forceful, it sounded like it was literally going to spin out of the machine. We got rid of the Maytag Bravo after 6-7 years, and Darryls jeans and underwear were clean after two washings. All heavy items, such as blankets, have to be watched over because they always get out of balance several times a wash. We kept the Maytag Bravo, although it wasnt great, and didnt dry clothes completely. These are not machines that you can put clothes in, and just walk away. You have to babysit your laundry.

We bought this brand new washing machine just 6 years ago. Went with a Maytag because they are supposed to “last forever”. Ha! Last weekend it stopped spinning. Water would drain but no spin cycle. Had a recommended repair person come out and he said it was unfixable. The bearings were shot. This is crazy. There are only two of us using this machine how could it be totally unfixable 6 after only 6 years. The average washing machine life is supposed to be 14 years. No more Maytag for us.

I purchased my Bravos washer and dryer in Sept. 2010. What a mistake! The dryer is okay but the washer is a nightmare! The repairman and I are on a first name basis. The last time he was here, he showed me how to recalibrate my washing machine. It stops working in the wash cycle, fills with water and then sits there. I have to manually drain it and start over. Then it gets confused and fills with water when it is supposed to be spinning and draining (consequently draining my well). I shouldnt have to recalibrate anything in life, much less, a brand new washing machine.

I purchased a Maytag MDBH979SAB0 dishwasher from Home Depot two weeks ago for around $600. I got it installed and it would not turn on. I contacted Maytag and after a few questions, she stated that they would have to send a repairman. After a few days, the repairman arrived and said hed never seen this model before but that we needed a new control panel. After waiting a week with no work, I called Maytag to get an update. The control panel is out of stock and could be a while - they are trying to find one somewhere around the country. They refused to send a replacement dishwasher, even though this was brand new. Their policy says repair, not replace. Dont take the chance purchasing a Maytag dishwasher.

Also purchase the Maytag MMV405DS-1 over the stove microwave and in less than one year the light kept going out and the unit functions at no regular frequency. The unit is now out of warranty but service is coming to look at the problem again this week because we reported the problem within warranty. Maytag needs to be accountable for selling a lemon which I can only guess has a bad motherboard that they do not want to replace.

This Bravos washer and dryer saves energy for sure, but sadly, that is it. It does not wash my clothes and rinse them adequately. They are so twisted and wrinkled I have ironed just about all my clothes. Even my synthetics are severely wrinkled. The dryer sensors do not work. They never dry the clothes adequately. The concept was good in that they are compact and have a large capacity, but the design does not work. I was lured in and unfortunately, there were no reviews at the time but I see that everyone shares my sentiments. The washer and dryer are just not any good. Thank you.

I purchased a new Maytag refrigerator on September 21, 2007. The refrigerator compressor went out on July 19, 2011, three years and ten months. The repairman said that the compressor developed a pin hole leak and all the freon leaked out. The repair cost appear to be around $300 when completed, hopefully. What a crappy refrigerator. It seems that this is a regular problem with all types of Maytag appliances. Maytag is no longer a premium appliance. Stay clear from purchasing one!

Not only did I buy a Maytag washer for the brand name and trusted longevity, but because they were always a good product in the past. When my Maytag EZ-Epic washer drum failed after only owning it for two years, there was no effort made by any associate to cover this under any sort of warranty at all. To replace this part, I was quoted so much money that I could go out and buy a brand new one for the cost of the repair for this faulty part. I am extremely dissatisfied with the way I was treated because the so called product was out of warranty and I will never buy a Maytag product again. Shame on Maytag for ever selling off to such a fraudster of a company.

I purchase this dryer not even a year ago. It is not performing right. I call customer support and they willing to try something to see the problem. I hope I don’t have to pay anything out my pocket.

Two years ago I bought a matched set of Maytag Neptune washer and dryer. Although I bought really liked the front loading and large capacity, I bought them because they were Maytags. I remember my parents grumbling that they couldnt afford a decent washer or dryer like Maytag and had to settle for Kenmore or some other brand that they figured was inferior. I noticed that they struggled through 20-25 years of maintenance free use of their inferior appliances. So when I found a pair of Maytag, I thought I had finally arrived. I was 60 years old and I knew this would be the last washer and dryer I would ever have to buy.It is now 2 years later and we developed dryer problems. The repairman found the computer malfunctioning and suggested it would be cheaper to replace than to repair. We asked him to check the washer while he was here and his diagnosis was similar. The drum bearings were gone and probably too expensive to repair. The Maytags are now in some scrap yard and I now have an inferior washer and dryer and I am looking forward to many years of maintenance free struggles. I used to think that Maytag repairmen are the loneliest people because their machines were reliable. I now know that they are lonely because all of the Maytags are garbage and not worth fixing.

Our less than five yr old washer finally died. It had been making awful sounds. Started in only very small loads but then started in bigger loads too. It finally stopped altogether. Model number MVWC400XW4. I would NOT recommend this washer.

I have a Maytag microwave and stove in my condo kitchen. Both are about 4 years old. Ill never buy another Maytag appliance again. This stove had problems from day 1 and the support was dismal. I had [bought] an extended warranty, which covered nothing (I let it expire and didnt renew). The microwave handle came off in my hand a few months ago. I stuck it back on with gorilla glue. Now it is starting to shut itself off, as if it lost power then mysteriously turn itself back on. Im sure there will be a new microwave in my future and it wont be a Maytag.

July 2018 I bought a new Maytag electric washer and dryer. After one mo. the enamel inside the dryer started come off in sheets. It was replaced with 2019 model which after 3 mos. wont come on unless you unplug it and plug it back in after using it. I am now waiting for Maytag to send a repairman to come look at it. Steer clear of Maytag front load electric dryers.

Purchased Maytag Centennial Washer and Dryer (MODEL MVC300VWI) at Home Depot 3 yrs ago. After 6 months, washer started to rust. Maytag told us It was not their problem. A 6-month old washer should not rust! Poor quality + poor customer service. Dont buy!

I purchased this set 7 years ago and the washer started stopping mid-cycle and the dryer sensor doesnt work. I called the Maytag service number and after several phone calls (they had my name spelled incorrectly and the wrong address), was able to schedule an authorized servicer. He said the motor and motor controller needed to be replaced and it would cost over $900. When I said I expected my $1,200 washer to last more than 7 years, the service person informed me that the machines were made by Samsung (not Maytag) and just carried the Maytag label. He said the Maytag Neptune washers and dryers were the reason Maytag went into bankruptcy and was bought out by Whirlpool. I am disappointed Whirlpool/Maytag does not stand behind this product and will not buy this brand again.

Purchased 6-1/2 years ago when we had kitchen remodeled. Bought the stainless steel with stainless interior. The interior design was perfect for placing the various dishes, glassware and utensils. There are a number of settings to choose from, however, we tend to use it as more of a sanitizer so the light or normal wash are the preferred and dont use the heat-dry as we dont find it necessary. Very pleased with the quietness of the cycles and have no regrets with our purchase.

I purchased my 10kg commercial Maytag dryer in March 2015 and started using it in May 2015. Within two months the heater had broken. I contacted the people I bought it off and it turned out I had to contact Whirlpool. It took them 8 weeks to get my dryer going again. The dryer broke down again in November. This time it was a sensor. Again I had to contact Whirlpool, it took them three weeks to get it going again. Being a care home the dryer is essential to our business. We were led to believe when we took out the extended warranty that the dryer would be fixed within a week. I will never purchase a Maytag again or anything to do with Whirlpool.

Why is it when you wash dark clothes they come out with white spots which looks like soap. I have put very little soap and it still appears. I usually wash in cold water so I tried warm water - same result. I have had a Maytag for a least 40 years never had this problem - what is it I am doing wrong? I have to wash and rinse at least 2 more times. I would appreciate a answer so I can fix this.

Washer leaves spots on clothes and massive knots in clothes. The serviceman has been here twice since we bought it and was told to use extra wash option and heavy load wash with fabric softener option as well, and to only use about one tablespoon of detergent. So much for the green option! Results, still washing clothes 2 or 3 times per load then into the dryer. Tried an experiment - washed a pair of my daughters white capris and then washed them at a friends house while water was saved in a separate tub. Holy crap, the dirt in the water. Do not buy this machine. Not even if it is offered to you for free.

I just started searching the web for information on this item due to the problem I am having. My Neptune Front Loader Model MAH55FLBWW washer makes horrible noises when on spin cycle, and is out of alignment so that the hard plastic bit around the opening is being scraped off. Some of my more delicate items have been ruined or damaged due to this. I bought the Neptune washer/dryer set with stands probably 10 years ago from Home Depot. I am sure the warranty has long since expired, and I have not contacted anyone about possible repairs. At this time, I am not financially able to do much about this. I have never had much of an issue about mold, no issues at all with the dryer, and no motherboards needing to be replaced. From reading what others have had to deal with on this site, I consider myself lucky.

Great stove for the price. The oven bakes good, the self-cleaning oven is awesome, the top is easy to clean up and regulating the temperature is so easy.

We have been totally pleased with our Maytag Washer and Dryer BRAVOS XL units from day one. Their advertising is Spot On correct. Follow the directions for periodic cleaning and all is well. The only issue weve had is low water on some wash cycles. But these are Eco and Environmentally friendly units. So we learn how to use the machines for best performance. We would definitely purchase these again.

Purchased a Maytag washer and dryer 6 years ago and everything was fine until 3 weeks ago when the washer stopped spinning. We knew we were out of the 1 year warranty and contacted a repair service, who told us the bearing was no good. Contacted Maytag who offered in goodwill to pay for the parts and we would pay for the labor. A different repair person came in and told us the washer has no bearings but a transmission, which went bad. They ordered the transmission and today the repair person was in to install it. He installed the transmission, but while trying to take out the old one he dented the drum. According to my husband the repair person banged so hard that it sounded as if something could have been damaged, sure enough it was the drum. Contacted Maytag to see if anything can be done as now we still have no washer, and the repair person was their selection not ours. All we got from Maytag was they are not responsible and there is not much more they can do. I cannot believe the last Maytag product we had lasted over 20 years and this one is less than 6 years with problems. Will not purchase another of their products again.

Maytag Bravos Quiet series 300 washer - I purchased this washer 14 months ago from LOWES. After having a huge issue with a Kenmore Oasis machine. $$$. Anyway, this machine started a week ago with F1 code and Ld code. This is getting to be a financial strain buying washers every year or two. This is my third in 5 years. Looks like I will need to get another one, again. It makes no sense to repair it at a high cost when the replacement parts are the same as the failed parts. Everyone seems to have the same problem with this washer. Get better electronics guys. The rest of the machine is in fantastic shape. My two cents.

I have had my washer and my dryer (model no. MGDB850WQ - serial no. MJ3311087), for 1 and 1/2 years. I have given both plenty of time and since the beginning, I have literally hated these products. This was a large purchase, so I feel locked into a terrible choice. I wish I had never bought these two items and will never use Maytag again. I will also never recommend these products to anyone. I do not like the new technology.

We have had washer/dryer Bravo Series and been nothing but horror stories. Washer bounces all over room to point hoses come out and flooded my laundry room and foyer and garage. It takes over 1hour 45 minutes to do loads sheets which is 2 sheets 2 pillowcases. The repair man told me that takes that long due to MY sheets are dirty. I have been married 46 years and never heard that ever!!! The dryer is just as bad, takes over hour and half to dry sheets and towels almost 2 hours to dry. DO NOT BUY MAYTAG ANYTHING. The person who said needed hurricane straps to hold washer is something I agree with. Just a horror.

My wife and I bought a Maytag Bravos at the suggestion of a store employee at Lowes. Since we have owned it, I have seen the reviews and the washer has been a total let down. We have experienced all the same complaints. Loud noise, door lock not working, not enough water in the drum to wash clothes, and the bearings going out and it doesnt work. NEVER will we buy a MAYTAG again. To the scrap yard I go today. Thanks MAYTAG for wasting my money. Thanks LOWES for recommending this garbage.

I purchased an expensive front-load washer and dryer a few years ago. About a year after I purchased the washer, there was a foul smell that developed. I contacted Maytag and they informed me of the directions to follow - keep the washer door open when not in use and use Affresh tablets periodically. I followed these directions and was unable to prevent the washer from developing mold in the washer. Id like to file a formal complaint on my washer and dryer. I want a refund on it. I paid way too much money on these units to suffer. Here are the details on my units: Maytag 5000 Series with steam 4.5 cu.ft., Maytag Commercial Technology, Model: MHWE550WW01, Serial: CS00202582, Type: 199-02 732 WT/CR, 12 amps, 120 volts, 60 hz.

I have had this washer for a few years now and it is the WORST machine ever. It never gets clothes fully clean as air gets trapped in some items so they stick out above the water. The drum only fills about 1/4 of the way no matter what you are washing. It is always unleveling and you have to constantly re-arrange bed sheets and larger items. I have to first soak larger items before the wash cycle. Nice HE machine. When I purchased this machine the sales person said you can wash 10 bath towels. I read the directions which said make small piles of clothes and I called and told her that after I had purchased the machine. Her reply was oh, I didnt know that. Obviously. This top loader without the agitator cleans great if you only throw in about 10 thong underwear at a time or two pair of jeans.

I have to say I am terribly disappointed in the quality of my Maytag Side by Side Fridge/freezer and my Maytag stove. Having sold Maytag commercial washers and dryers to coin laundries for over 20 years I expected better. Needless to say..... these are Whirlpool machines with Maytag name plates. Not the Maytag quality that was produced in Newton, Iowa. You can tell these are plastic machines made in Mexico. Of course you still pay for the Maytag name just not the quality. I have always tried to buy from US companies, but my next appliances will not be as Whirlpool is the only US company left with exception to very high end products.

These machines have lots of service problems, although Im not familiar with the newer models. The function and the features are adequate, and typical. And overall, again, I have no complaints other than shortly after purchasing, there was a circuit board recall for these machines, and fortunately, I had a repairman who knew of the issue, and guided me to a cost free fix. Overall, it has served the purpose well of cleaning my clothes in a decent fashion.

Maytag is the worst washer company. I owned my washer for two years and I had two different problems with it and now I have a 3rd. The first was the same day they delivered the washer, I needed a wire harness. I should have returned it then but I didnt. The 2nd was six months after the first one. A wire came loose due to the washer shaking and the 3rd, Im not sure why it wont drain but the tub is full of water. I called Maytag and they really didnt care as long as they got their money. They referred me to three companies that fixes washer. Two of three was already out for this washer. If I didnt know any better I would think Maytag gets paid off for every customer they referred to these companies. I would never buy another Maytag Bravo or Whirlpool product. Im very dissatisfied with their Bravo washers. They lost a long time customer.

The machine can clean even king size quilts, and clothes come out very clean. It is a front load and there are no problems with odors. There are many cycles to choose from. Cycles spin gently enough while getting out most of the moisture.

Three years ago, we purchased a gas Maytag double oven, it worked fine for three years, then it blew the breaker. When we turned the power back on, we could not turn the oven off. The control panel had to be replaced, dinner too. We had bought the extended warranty, so that was covered. Last week, after four months, it happened again. We placed an oven thermometer inside the oven and it is was higher than the maximum temperature of 600 which the thermometer could measure. We are currently awaiting a new control panel. Maytag used to be a good name, but recommend you to buy something else.

I had a warranty that I bought over a year ago. The dishwasher since then has been a monster beyond control. I called Maytag and the woman asked how long it has been acting up. I said about a year, but I was not sure. They refused to honor my warranty because they said it would only go into effect 60 days after I purchased it. They are translating about a year as an absolute and refused to honor the warranty. I would never ever buy a Maytag product again. Never. I will contact every person I know not to buy such a faulty product.

I purchased a Maytag Bravos washer and dryer 3 years ago, thinking I was buying a high quality washer and dryer seeing that it has the Maytag name on it. When it was nine months old, I had to have the complete tub assembly replaced. Now coming upon three years old, I am having similar issues with the machine so I called out a repair service out to see what my options are. Come to find out this time that the shocks that support the tub are bad. All three of them need to be replaced at a price of $455.00. At this point, it is not worth putting the money into it. Maytag, 3 years old and I am having to start shopping for another washer. It will not be a Maytag.

I purchased Maytag dishwasher (model # MDBH979AWW3) in June of 2010. Trouble started on washer after 18 months. Touch pad buttons dont all seem to be working. Occasionally gets to run after slamming door multiple times, but dispenser doesnt function properly. After trying to diagnose myself with door switches, connectors, etc., I caved in and called service. Service quoted $470 parts and labor to fix the problems, including control touch panel, dispenser, and control board (seems common from what I read here). Wish I had seen this string of posts before I called Maytag/Whirlpool customer service to see if they would help before I did any repairs. The responses I got from the service rep were rigid and scripted. Only time she varied from the script was to explain that modern high-efficiency appliances dont tend to last as long as ones 20 years ago. 18 months? Really? I might buy that if it was a mechanical durability design issue. Supervisors responses were also scripted, pointing back to the 12-month warranty. She said she did a warranty search on my model and that there was no warranty concern for this problem (really?). If there was, she might be able to help me. I guess there is no warranty history because most failures are between 12-24 months and the consumer has to pay for replacement outside of warranty. No semblance of customer service or customer care, just repeating what is on their website. Response was: I am sorry you are dissatisfied with the product and my response, but there is nothing I am authorized do. Sent an email to Maytag customer service regarding the problem and customer service interaction. They called back saying they stand by the original customer reps response, but offered to have someone else come out to give a second opinion on the problem. From what I read here, that doesnt seem necessary. Wish Maytag/Whirlpool would at least acknowledge that there is a problem, even the auto industry seems to have figured out a way to equip the service industry with known recurring problem history (TSB) and offer token help to keep customer loyalty. Apparently another quality organization fallen victim to short-sighted methods of maintaining shareholder value.

Fridge leaked all over our floor and ruined it! Very unhappy! When we open the freezer we find a sheet of ice on the bottom. We have to keep a towel on the floor so we dont slip and get hurt. I finally get a new kitchen and the fridge is ruining it! Yuck.

A contractor purchased the Maytag MDB7609AWW2 dishwasher about two years ago. Sometimes it will start a load, but most times it will not. The light for high temp, heated dry and sanitize work, but the heavy, normal, light indicators will not light up. Im faced with either replacing the control board or control electronics. I was told Maytag is a quality product. I have not abused the product. The last dishwasher that I had lasted 10 years. I only purchased this one because of a remodel. I will most likely replace the control board since thats the defective part. It doesnt give me a good feeling about replacing the part since it’s obviously a defective part. I will consult Consumer Reports before purchasing another dishwasher.

The first washer my husband and I ever purchased was a somewhat cheap top loader but it worked very well for over 10 years. We decided to fall for a bargain sale at Home Depot and went with the HE Bravos model. We were told that it would save us money and work great! From day one weve had issues. It never really seemed to clean right. It gets thrown off balance if you have more than one bath towel in a load at a time. After an angry call to the company and a somewhat helpful customer service rep, I began washing every load at the deep clean heavily soiled cycle and then did an extra rinse to boot. So much for energy efficient. So, fast forward 4 years, I HATE this washer but cant justify a new one at this time. Now, it stops mid cycle and I have to unplug it then plug it back in and restart it. When this happens, there is an awful smell. Needless to say, well be buying a new washer within a week or 2 and you can bet your life, it will NOT be a Maytag.

I have owned a Maytag washer since 1989 (25 years) that has had absolutely NO PROBLEMS WHATSOEVER. It now has a slight leak, so I am considering replacing it. I contacted an appliance store and advised them of my problem. The salesman made a comment which indeed surprised me. He said that, although he would like to make a sale, I should do everything in my power to keep that old Maytag machine because they dont make them like that any more! From reading the reviews about the new Maytag now I understand why! I do not plan on buying another Maytag, which really saddens me, as they were once a high quality, dependable product.

The Maytag MGR5875QDW oven does not come up to temperature. It might start, but then it will give 2 dings and show a failure. I have called the 800 number in the manual. There’s no good help. I turned the power off and then on. It’s no help. This a pain in the rear end. That is a kind way of saying it. Home phone is **; cell phone number is **. Call me any time. Thank you. You do not want my wife to go on the internet!

I purchased a dishwasher model #MDB4709PAM from home Depot in March 2014. There is something wrong with the electrical and it is shocking people if you touch it. Just so were clear.. MY DISHWASHER IS ELECTROCUTING PEOPLE... Called Maytag repair because hey its only five months old. Cant send anyone out for three weeks.... three. Took an hour on the phone because I had to talk to four departments. Kept asking if anyone had been hurt seriously or property damage, so they made sure their butts were covered, sigh..... Should have bought the LG.

Stay away from Maytag Bravo washer. We bought one a year ago and fought with them this whole year. It leaves lots lint on clothes. Weve had 2 technicians here 4 times. Now they finally said we can replace but will only get a prorated credit even though its been junk since day one and we contacted them immediately. If we wouldve known they wouldnt stand by their warranty we wouldve hauled it back to store for full refund. They dragged us along a year and now warranty is no good but they will prorate. Not fair at all.

My husband and I bought a Maytag 3000 series front-loading washer in 2009. In either December of 2014 or January of 2015 it broke down. We had a repairman come out. The inner and outer tubs and a bearing needed replacing. He said it would be expensive and some of the parts were no longer available. In his opinion he hated these new machines as they were nothing but problems. Next we contacted our dealer whom we bought it from. He contacted Maytag himself, then he gave us telephone number to speak with. He no longer carries this brand because of problems and said our washer was no longer made because of problems. So we call, spoke with several supervisors in customer experience. They offered half off another washer of similar value on Maytag or whirlpool brand. Maybe Im being difficult but I didnt plan on buying a new washer after 5 1/2 years. When I and my husband ask to speak to next person in chain of command we were told there wasnt one. Really!!! She would not pass us to a higher authority. She read a classic... Im sorry for your experience. Were offering you a great deal considering your warranty was out. Im hoping this will keep anyone else from this Bad experience.

Replaced an old Glenwood gas stove with this Consumer reports top rated Maytag. The boiler doesn’t work as well as we’d like, but after more than 20 years, no major issues. My wife & I both cook, & as with most things, I’m happier with it than she is.

Not only does the water not drain properly causing an insane amount of stench of moldy water being trapped, but this washer has had nothing but problems since we got it. Error code after error code, problem after problem. So disappointed. My husband wanted an LG and I said it had to be Maytag because Maytag was the best. Thanks for making me a liar Maytag!

Maytag MFD2561 - The metal piece between our French doors is also rusting. It is a design flaw. We also have a GE French door refrigerator and that piece on it is not metal!

This Maytag dishwasher has been really dependable, looks really nice, is really quiet, we have absolutely no complaints. I hope it lasts as long as I suspect it will. Would highly recommend this dishwasher.

We purchased a dishwasher (Maytag) two or three years ago. We have had nothing but trouble with it. The welds on the upper rack broke. The wheels on the low rack keep falling off. Water leak happened recently. The start button broke. My wife and I decided to just get a new one rather than keep sinking maintenance costs which are going to keep adding up.

When I went to use this machine (maytag bravos). I noticed there was like a 1/4 filled in tub, checked water flow, that was fine. Then read the manual that Maytag sees using Less Water is better for clothes, I always thought it was less detergent, ohh well. Wouldnt recommend this item to anyone.

My less then 6 month old washer presented an error code and stopped working in mid November 2021, so I contacted Maytag and they sent a service man out to my house. The service man was distraught and said it the washing machine had catastrophic failure - they would order the parts and get it repaired. Early January I still had heard nothing, So I again contacted Maytag and they had no answer.On January 26th I finally received an email saying due to parts on backorder I had been approved a new washer and JB Hunt would be handling the delivery and disposal of the original washer. On Feb. 07 - I contact Maytag, yet again, due to not hearing anything for almost 2 weeks - They stated that the request was not submitted properly and it would be another 5 days before a representative would be in contact with me. I am currently still paying on this brand new washer that does not work on top of 4 + months of laundromat fees due to not having a functioning washing machine and I am nowhere closer than I was mid November to a solution for this washing machine. I would NEVER recommend Maytag to anyone!!

Purchased the Maytag Aqualift self-cleaning oven and this feature doesnt work at all. I would have never have made this purchase if I knew the oven would not self clean. This technology with the water in the bottom to self clean is pathetic! I thought maybe it wasnt working and called for a repair since it was under warranty. The service man told me not to expect it to clean like a regular self-cleaning oven. But I complained that it did nothing at all! So now I have a self-cleaning oven that I have to clean myself!

The washer buzzes. Period. I called Lowes...they said to unplug it then plug it back in so it will reset the computer. I did twice...Nothing. A light comes on for the sensor...Then nothing. I didnt see all the bad reviews for this machine. I had my other Maytag for 24 years and the tub was going bad. This scares me. I will be calling Lowes later. They are selling defective machines and they know it.

After 2 years the oven didnt work. I had a repair fix it for $500 but if I wanted the convection to work it would cost another $800. Obviously not worth it. Now the oven needs to be set at 400 if I want then actual temperature to be 350. Now the latest - the racks are too small and falling! I just put my Le Creuset in the oven and the rack fell. Splashed everywhere! This happened at Christmas with my turkey. So bought the fridge - everything in the back freezes. Never ever buying Maytag again. Im guessing the Maytag repairman isnt lonely anymore.

I owned a Maytag Bravos top loading washer for 8 years, and I loved it. It caught on fire while washing a load. Thank God I was home or it could have burned my house down. Just wanted to post this somewhere to issue a warning.

I remodeled my kitchen, put in all new Maytag Almond appliances washer, dryer, stove, refrigerator, dishwasher and microwave oven. I was pleased with everything but the stove. The stove was $800.00. The oven caught fire three times and smoked up my house. I replaced the stove with another brand, cheaper and safer. I moved to a new house, five years later, bought all Maytag appliances stainless steel. The hinge on the deli tray broke, the inside is thin plastic, not covered in extended warranty. The stove caught fire (I didnt learn the first time around)! The microwave has a thin, bendable, plastic rack, the handle snapped right off. I cant buy a handle separate from the door. Now the microwave wont heat! My dishwasher was recalled. The heating element could have caused a fire! Nothing that breaks or malfunctions is covered by warranty. Who needs to pay for a warranty too and get no parts or service rendered! I will buy all new appliances and when I do, it wont be anything Maytag makes and none of their other brands! This stuff is very expensive garbage! Somebody please initiate a class action suit!

I will never buy another Maytag Product in my life again. The Bravo is the worst of the worst washing machines ever. They claim to save on water but the electric it uses is terrible. You have to be a magician to untangle the clothes. Anyone who had anything to do with the workings of this machine should be fired.

I purchased a Maytag model # MRT 18 FFFHO1 refrigerator from Home Depot. After 7 months, it stopped cooling (wouldnt cool below 52 degrees). Fortunately, I had taken out a 5-year extended warranty. Thats the good news. The bad news is that after numerous trips by a certified repair man -- and three spring/summer months without reliable refrigeration -- Home Depot promised a refund. Well see.Bottom line: keep looking for a refrigerator that works. I have tried GE, Frigidaire, Maytag and Sanyo. Since many of these companies are really just one inept cooperation with more names than Frank Abagnale (Catch Me If You Can), let the buyer beware! I would give Home Depot protection plan 5 stars, though. They stayed with me through thick and thin: by emails, phone calls and text messages. However, their protection plan is worth more than Home Depots appliance products -- through no fault of theirs.

We purchased a 3K Maytag refrigerator/freezer and purchased an extended warranty as well. 5 months later the ice machine stopped working. We called Maytag to get it repaired since its under the 1 yr factory warranty and they sent an appliance service company they contract with to repair it. 6 service calls and two months later its still not repaired. I called Maytag back to say if you cant fix it please replace it. They say it needs to be deemed not repairable to even consider replacement and that they would send out a different repair company. As of yesterday (9/(9/14) another month and a half and 5 trips from the second repair company and it still does not work, so I call Maytag again to complain and they give me the same line ....needs to be deemed unrepairable... How long and how many service calls does it take to fix a ice maker? How much work and how many hours do I need to miss to get what I paid for? I went to their website and it talks about how their mission statement is customer service etc, etc, etc..... Thats just a bunch of lip service and judging by the HUNDREDS of complaints I have read this is their standard method of operation.... I for one will not let this go and will be filing a claim in small claims court to get what I paid for..... BE WARNED if you are looking to purchase a appliance.

I purchased these appliances on 02-10-16 from Home Depot in Loganville Ga., for almost $2000.00. I filed the first repair call less than 3 weeks after delivery. The sensor panel was bad and had to be replaced. Now 8 months later the washer is not starting, AGAIN. The dryer will only dry one load a day or you get the AF code. This means that the dryer cannot push air over 5 or so and we need to have a vent booster fan (an additional $200.00) installed plus have an electrician run a new outlet. I returned to Home Depot with my complaint. Feeling that I have an inferior product, they tried to get Maytag to make it right. Maytag refused to offer any solutions whatsoever. Home Depot refunded a little over $300.00 for my inconvenience.The washer is an absolute ill-conceived piece of junk. It is ROUGH on clothing and does not remove soap. I started out with brand new (expensive) towels when I purchased this machine and 8 months later all of the hems have been snatched off and theyre unraveling and falling apart and are slowly becoming car wash towels.You cannot wash delicates in this machine and allow it to spin. Underwires in bras are badly misshaped or broken completely. You cannot wear them afterwards without being gouged by bent wires. The only way around this is to take away the spin cycle, but you better be ready with a clean garbage can to haul the dripping clothes elsewhere and hung up to drip dry. The washer has NEVER removed all of the soap from bed sheets. I have a dark gray set that show the soap best. Now I have to wash once with soap then wash again with no soap. This negates the machines being efficient.Unfortunately, I found the negative reviews AFTER buying the machine. My complaints are well known to Maytag, seeing has to how the same complaints are found online as far back as 8 years ago. I have been brand loyal for 30+ years to Whirlpool and thought that I was moving up with a Maytag, based on my parents 50 year experience... I was wrong! I will never purchase another Maytag product nor Whirlpool since Whirlpool now owns Maytag. I have researched and am of the opinion that Speed Queen is a far better product and plan to junk this set and replace them with Speed Queen.

This washer ( MHW3505FW) leaks, is crazy loud, water wont drain, clothes smell bad after washing, defective drain pump, defective mother board. Only had 2 1/2 months and it broke. Maytag refused to refund me and Lowes refused as well. Thankfully I paid by credit card. Am disputing the charge. Terrible washer should be recalled. Many complaints on this washer. Very disappointed and upset.

We have a similar problem to the others who gave reviews on their still NEW Maytag refrigerators. Ours isnt even four years old and several weeks ago we started smelling a chemical odor which then permeated all of our food in the refrigerator and freezer. We didnt buy the extended warranty because we have owned a few refrigerators and all have lasted just fine for 15+ years with no problems. So I called Maytag. They said for a charge of $369.95 they would schedule a repair and would cover the service call, parts and repair and provide an 12 month warranty. If the service call results in an inability to repair the refrigerator, they will refund the full amount of $369.95. So I asked if Maytag would then replace the refrigerator, and the rep said we have to start with the service call before they would discuss any type of refund or replacement. Im angry and disappointed in Maytag. Its a good thing we have a spare refrigerator in our basement. What a hassle! Weve already had to throw away over $100 in food that picked up that horrible odor. Shame on Maytag!

We bought a Maytag Bottom Freezer Model MBB1952HEW in 2006. We have already replaced the relay, two years ago, now the compressor is going. I have seen recalls of the top freezer on the internet but not on the bottom freezer. It is concerning when you pull your refrigerator out from the wall as to how warm/hot it is back there. We were told it would be cheaper to buy a new refrigerator versus replacing the compressor. We are so disappointed in how much money we have stuck into this refrigerator for how old it is. I would expect a refrigerator from a reputable company to last longer than 6 years.

Barbara ** purchased a Maytag Bravos X washer. The washer did not perform anywhere near the advertised and EXPECTED performance. A letter was written to the Maytag Customer Center on July 12, 2014 complaining about the washers inability to clean or rinse clothes effectively. As of this date we have had NO direct contact from Maytag. After reading many reviews and noting that I have seen over 700 people which had issues with this machine, I wish that I had never purchased from Maytag. I have had to purchase a new machine to replace this useless Maytag. When I ask a used appliance dealer if he would be interested in purchasing my Maytag Bravos, his reply was, I dont want any Maytag Bravos in my store.I have made an effort to obtain some type of satisfaction from Maytag, but to no avail. I would like 100% refund for this purchase. If Maytag does not meet the expectations of its customers, then I feel that a class action law suit should be started through consumer affairs. When you cant even get a used appliance dealer to purchase a used Maytag Bravos, then there is a real problem with the product. The purchase price was $616.55. A total waste!!

I would not recommend a Maytag front load washer to anyone. I bought a Maytag Maxima 4 years ago and it looks like its not even available any longer so Im writing my review on a similar machine because after much research Im finding that all the Maytags have a similar issue. I have an MHW7000XG1 model large capacity washer. After 4 years the MCU went out and the cost to repair is $500. I looked up the error online and sadly there are so many others with the same problem. I had always thought that Maytag was built to last, however, after lots of research I am finding that 3-5 years is all you get before either the MCU or CCU (or both) have to be replaced. After replacement most people get another few years and then it has to be replaced again. By that time I could have purchased a brand new washing machine. The appliance repair company told me to get a Speed Queen. Thats the washer/dryer he has. They are built to last up to 20-25 years. Im a single mom and cant afford to repair my washer or buy a new one so it looks like Ill be doing laundry at relatives house for a while. Terrible product and definitely not worth the $1500 I spent on it 4 years ago.

Ive had my washer and dryer since 2007. We purchased a new vacation home and it was included. I used the HD washing machines at my daughters, though hers was a front loader from a different company. Im unhappy with mine. Would not purchase one again. I find my clothes arent clean and my kitchen clothes and towels always have a residue on them. I now wash everything on warm, use the proper amount of soap and have to do heavy load cycle. Im still not happy, but it beats buying a new one.

I have the same complaint as everyone else. I have had my dishwasher since April 2013. Less than 9 months after having it the control panel went out and they came and replaced it. Now June 2015, 2 years and 2 months after purchasing and a year and a half after the control panel was replaced, none of the buttons work except the cancel button. How is it that these machines, as expensive as they are, crap out after 2 years! Such a waste on money!! Maytag has lost my business forever!!

We love our Maytag Dishwasher! It's very durable, doesn't use a lot of water and really gets our dishes exceptionally clean. The best part is that it sterilizes on the final cycle! We've long trusted any Maytag appliance in our families for generations.

I just had an astonishing phone call with Maytag customer service (1-800-344-1274). My mind is boggled; my tongue is tied. Only Consumeraffairs.com can offer relief from the bleak, solitary misery engendered by this disorienting encounter. I called Maytag to seek information regarding the number of gallons used by any of the wash cycles of the Maytag BRAVOS series 300 (Model: MVWB450WQ2). I live in California, and like millions of others, Im curious as to what the maximum amount of water used per wash might be. I told the customer service agent that Id be happy with an estimate of any parameter: the maximum water demand for any cycle, the minimum, the average any ballpark estimate would be great! My goal is to change in a meaningful way our weekly water use. How much does it matter if I do my familys laundry once vs. twice per week? Is it any more water-efficient to run one large load vs. two small ones? The Customer Service agents would offer only a scripted response to my query. Could they tell me the minimum or maximum amount of water used (on average) by any of the cycles? Any cycle any condition, just an estimate, please. A universal it depends was all I could extract.The scripted answer? The amount of water used depends on the sensor and the exact conditions. Well, yes, of course; I dont expect a specific amount. Just as the amount of gas used by a car depends on the length of a trip and the speed driven, the amount of water used per cycle will vary, but nevertheless we know, more or less, how much gas is used by a Toyota Camry on a trip between New York and the Maytag Customer Service office in Benton Harbor, Michigan. I noted that, if Maytag claims to build high efficiency (HE) machines, then they must be HE in comparison to something, right? -- otherwise how could they claim that these machines used less water? Less than... what?** insisted that no one at Maytag could tell me the answer. He asked, What reason could Maytag have not to disclose this information? I know this isnt the answer you want to hear, but its simply not available. Not even a range of water use per cycle required/solicited/demanded by the sensor? Can Maytags engineers be so indifferent that they never tested any cycle for its water use, but instead they just imagine that, by virtue of its mysterious sensor, it was lower than the use by their non-efficient machines? Your help in getting to the bottom of what felt like an act of stonewalling would be highly appreciated!

We purchased a Maytag refrigerator (freezer on the bottom) in August 2012. In 2014 we had to have the freezer repaired (defrost drain) which cost $153. This month, July 2015, we had to have the refrigerator repaired for another $293. The problem with the refrigerator the repairman told us is the control board (p/n W10503278). He stated that they didnt make the first board very well and hes been replacing this part quite frequently for customers. I only spent $799 on the refrigerator and I already have $446 into it. That is half of what I paid for it! I wouldnt recommend Maytag to anybody!

Purchased a Maytag dishwasher 1 1/2 years ago and the panel went out. I paid $550.00 for this item, wanted to get a nicer one hoping it would last. Of course they only have a year guarantee for parts and Labor. Will not buy another Maytag appliance again!!!

I have an HE Maytag Bravos X washer and it cleans very well. But compared to my previous washer, with an agitator, I like the old one better and the clothes came out of the washer far less wrinkled. I would not buy another HE machine, given the choice.

I purchased a Maytag gas dryer in November 2011. This is January 2012. I have got to use mine maybe 2 weeks altogether since I had it. It is to be repaired for the 4th time tomorrow. In the meantime, I have to go to the laundry mat to dry clothes, Maytag refuses to do anything about this. They say they are helping me by getting it repaired each time it breaks down. I want a new dryer. The retailer I bought it from will not stand behind this product either. You see these commercials on TV where the Maytag guy is sitting back and waiting on a call. Thats a bunch of ***! I have never purchased a product from anyone that they would not stand behind it especially for the 4th time in two months. I will never buy another Maytag product as long as I live and I will tell everyone that I know not to buy one either.

Eight years ago we bought all new top-of-the-line, stainless steel refrigerator, double oven range, dishwasher and microwave. All began malfunctioning within the first year: *The refrigerator began to make a loud rattle and the digital control pad needed to be replaced -twice within the first year. Within the next year the compressor had to be replace. *Dishwasher electronic control board was replaced twice, broke again and is still broken. *Microwave door handle broke off, and turntable motor broke.*Range burner ignition system only works on two burners and the shelf for the top oven does not fit -*Maytag refused to replace. Also, after using self-cleaning feature the lower oven still fills the room with smoke so it has been used very little. So, how much worse could it be? I had faith in Maytag-thats why we bought the brand.

There should be a recall. Just look at the number of people complaining about this same exact occurrence about the control panel not activating. Im on my second control panel in 24 months. Some people are on their fourth already. Give me a break. There needs to be a recall and a redesign of this thing, which turned out to be a piece of junk washer.

Maytag wont fix new washer. Service person came 3X, but it still wont go to rinse cycle. Last 2X Maytag said service scheduled, but no one showed. MT mgr said cant help & to just keep calling back.

Disturbing that this product made it into production. I have the matching dryer too, and its just as bad. First the washer rolls up clothes into a tight ball better than I could do if I did it by hand. Then it spins, setting the wrinkles in thoroughly. Then, even though I shake out the clothes before putting in dryer, after the clothes come out of the dryer (without letting them sit in there) - the clothes look like someone drove over them with a car while they were rolled up in a ball. Bonus: the clothes dont even get dried. Ive watched the clothes in the dryer, the drum is designed so the clothes stick to the outside of it and go around, they never actually tumble or get any air circulation. What a disastrous product.

We purchased our Maytag dryer at Home Depot a couple of months ago. We just called Home Depot for the second time because the dryer handle broke off while opening the front load door. We called Maytag and they tell us to call Home Depot and the only thing they are willing to do again is fix the door handle which will probably break off again while Im in the middle of laundry and cant retrieve clothes from the dryer because there isnt a handle to open it.Im convinced the dryer has a defective handle, and the dryer should be replaced considering what we paid for it. But Maytag or Home Depot doesnt want to do that. I will never buy Maytag products again and thinking of buying products at small appliance stores who stand behind their products, instead of Home Depot who could easily turn our dryer over to the insurance company as defective for the loss.

Purchased a Maytag front loader and matching dryer in Sears and have had nothing but problems with both since the beginning. Now that the warranty has run out we have even more problems and doing laundry has become stressful. Big lemons. Wish I had kept my Kenmore units. Now looking into reviews for other brands, may go back to the Kenmore brand too. NOTHING can be as bad as Maytag.

I bought this Maytag Dryer in May 23, 2015. I had nothing but problems. I had 4 techs come out and say different reasons why it does not work. I had the vent exhaust clean out. Still not working, the one tech said there was not enough clothes for the dryer to sense it wet. I did a huge load, still doesn’t work. The sensor for the vent keeps popping up and it’s cleaned. I have to pull it out and in to get the signal light out. Cant turn on the machine. It still does not work. I tried contacting Lowe’s, since I bought an additional services plan. They said I have to call every thirty days for three months. That means I have to take my time out of work and wait for a tech for three months to get make a complaint and TRY to get new one. I really disappointed with Maytag and Lowe’s. I have a tech coming out this Monday, 11/23/2015 for another services call. I will never buy at Lowe’s or Maytag again. How many times does a certified tech from Maytag have to come out check a brand new dryer?

1998 MAH4000 - I got this unit (used) in 2004 for $400, and it has pretty much kinda been a lemon ever since. I have babied it through until now, though it had the wax motor repaired twice (Im glad I bought an extended warranty from Maytag, but that added $400). Now the motor control has gone out. I like the concept of the front-loader, but my folks Maytags (and my grandparents) have run for 30+ years without any of the hassles Ive had.Granted, I like bleach, so the mold thing has been less of an issue for me, but wow. I have to say I wont ever purchase another Maytag appliance again. Im about to drop the $185 for a new motor (the motor control board went out, and apparently I need to get the new motor and control). Im pretty sure I lost a phase based on the burnt components on the board. Im glad I know a bit about electronics, or else Id really have been in for some money. Boo on this model!!

I have bought a new Home Depot Maytag Impeller HE washer. After 6 repeat washings of 2 items that are lightweight dark brown it was obvious after drying they had soap and lint and lot hairs on it. I reached with no he detergent. The last 4 times the water level filled to 1 depth even for high level water setting to extra rinse or power wash settings. I went to Home Depot and they suggested I call Maytag repair center on Tuesday after the labor day holiday to have them check it out. I will also call the supervisor at Home Depot as I do not feel paying $600 for a faulty machine is acceptable.

Same as all the others, bought this dishwasher about a year and a half ago for a new home. Didnt get the CO until 3 mo. ago and already having same problem with the keyboard flashing and not working properly. Very pathetic to believe less than 100 washes and were going to need a new washer, that works out to be about $ 5.00 a load. Wish someone could help. Model mdb7749sbb0. Thanks.

Maytags reputation for quality is gone. Our Neptune washer has had mold, door lock seized up and wouldnt open, and now our dryer drum is cracked. Exaggerating your products reliability is one thing - this borders on corporate fraud.

We bought a Maytag refrigerator. Big big mistake. It bangs, makes all kinds of noises. The bottom freezer has ice that builds up once in a while, has to be unloaded and thawed out. We have had several service calls and they do not know whats wrong. Trouble started about a month out of warranty. Called Maytag and they would not do anything. WE are very disappointed in Maytag. We spent more money to get a good product and ended up with junk. We are getting rid of it and buying one that is made by a company that knows what they are doing.

My fiancee and I purchased a Maytag washing machine from our local Sears. We got it home and it worked fine, but after the first month it wasnt switching over from cycle to cycle. We called Sears and they stated that they didnt provide service to the washing machines, so we would have to call Maytag. We called Maytag and they sent servicemen from B & B Appliance to our home. We were told that they needed to order a piece and would be back at another time to fix the washing machine. They came back and said it was fixed. I went to start a load of laundry the following morning and the basement flooded. The hose had become dislodged when they were working on it. To add insult to injury, the washing machine was still broken. I called Maytag to request a different service company come to our home. Maytag said that they couldnt send a different company. They also couldnt replace our still broken washing machine and they could not accept a return. At this point we are out an almost $800 for the washing machine, over $5000 (which we have submitted to insurance) for the damage to our home, and almost $600 for a WORKING washing machine that was a different brand. We will never use Maytag ever again.

Currently own model MTB1504ARW, serial number 12541413GT refrigerator. The defrost thermostat broke and it is causing the device to frost over and not cool. Maytag is trying to replace the part with part number 63001051 and that part does not match the part that came with the machine. I spoke with a supervisor, Mr. ** who certainly was not a problem solver or any help, in other words, lacks customer service. I explained the installation of the wrong part may be dangerous and could cause a potential fire or hazard. He assured me this was the part available, but also said it was discontinued and I would have to find it with an outside vendor. I explained I compared the part removed and the part they are suggestion, per the part list, and its the wrong part. As a supervisor, Mr. ** failed to provide true customer service for myself and future customers who may be in the same situation, with the potential of causing a hazard for customers. The Maytag supervisor should learn to provide customer service and prevent possible hazards for customers, taking the next necessary steps or research the issue with other departments within Maytag. The parts below are evidence of the issue, the suggested part has two wires, the one from the refrigerator has three... poor customer service, at best with potential hazards to families and children. It may because their appliances dont break, according to their commercials, they just have too much time on their hands and cant provide the assistance that is needed.

Our Maytag Dishwasher, Model MDB4949SDE2 was purchased May 14, 2016 at Home Depot for $470. It has performed perfectly until January 6, 2020, when a noise, loud enough to imitate grinding wheel, happened with every Start-Up attempt. An independent technician advised replacing the pump motor, thinking that perhaps some popcorn kernels had lodged in the system. (Kernels were cleaned out of the drain filter.)We operated the unit after he left, and the noise began to diminish, eventually disappearing altogether after several loads. Today, February 26, 2020, the same tech found that the large, upper impeller was clogged (not rinsing completely) with citrus seeds and VARIOUS METAL SHAVINGS & SMALL PIECES OF WHAT WOULD BE CHOPPER BLADES FROM THE INTERNAL GARBAGE DISPOSAL. After reading the Maytag Dishwasher problems experienced by others (with repeated control panel failure, burning wires, leaks, and house fires), I consider us lucky to have none of those. We will not run the unit at night, nor with an empty house. Next problem, we will buy a Chinese made dishwasher, like GE.

When my house burned in 1995 I purchased all Maytag appliances when we rebuilt because I had good performance from them up to then. My washer and dryer even made it through the fire and are still going now 14 years after the fire. They are 34 years old. The other appliances I purchased were a chest freezer, dishwasher, stove, and, a refrigerator totaling around $2,000, a pretty sum in 95. I have nothing but good to say about the freezer and the dishwasher, however, the refrigerator and stove stick me in the side every time I look at them. I purchased a smaller refrigerator than I had planned because I was PROMISED that the refrigerator was designed to hold the milk in the door. The first thing that happened when I opened my brand new refrigerator was the shelf holder broke and the milk fell to the floor making an awful mess. They ordered the shelf holder assuring me it was a fluke and sent me on my unhappy way. After I got the part I installed it and crack-smash-pow-swoosh! It happened again! I called the store I purchased it from and they said they ordered extras so to come in and get them, that I had probably installed it wrong. Went like this and I finally told him like I told him at first I do no want this refrigerator! You said and the pamphlet says it is capable of holding a gallon of milk in the door. It does not. It cant even hold catsup bottles without breaking. Thats when he told me that yes, they were having an issue with this refrigerators door shelves. He then gave me the rest of the shelf ends he had and said after that they were gone, they had discontinued them. Also said I was past the days to trade my refrigerator. I told him that was because he kept stalling me, ordering parts. LEMONS AND LIES. Now the refrigerator sits in my laundry room, freezes food in either section on its own whim, and the shelves are held on with DUCT TAPE. I have multiple correspondence with the company but gave up as I was seriously hurt in a vehicle accident and had to put my energies to surgeries and healing. And dont get me started about the stove. I will not be buying Maytag anymore.

After my divorce, I bought a new house for my youngest son and me. It came without a fridge, so I used some of my settlement money to buy one I had been dying to get - stainless, French door, with bottom drawer freezer! It worked fine for the first 9 months or so. Then, water started pouring through the ceiling of my downstairs master bedroom. Turns out it was coming from the freezer water line. Ceiling tiles ruined, carpet stained. Then it started making this god awful noise. It starts, rumbles for a while (long enough to wake everyone up or give the dog a coronary), then is quiet for a while. Next, I open the freezer to find a sheet of ice across the bottom of the drawer. I assumed I had done something, so I got rid of it and thought nothing else of it. Last night, I get ready to make dinner and there is this blizzard of frost all over the freezer. It looks like a winter wonderland. I am afraid to see what is there when I go home and even more fearful to attempt to use my warranty.

Every time I do a load of wash, it comes out looking like I slept in it. It is so wrinkled you cant even iron it all out. If the load gets off balance, you have to wring it out by hand because you cant get it to spin again. I did a load of flannel sheets and it went off balance, wringing sheets out by hand is enough to make a person want to send the machine back and get an old-fashioned wringer washer. I hate this machine without an agitator. I have always used a Maytag washer, but I would not recommend this to anyone.