I have been struggling with this machine for the last year. Just does not wash. I have tried power wash. Bulky sheets. Double rinse and nothing works. I bought this machine last year from Lowes and its my worst investment. When the load is finished the clothes are still dirty. Actually worst than when they went in. Read the entire booklet to no avail. Hate this machine

After 30 months of light use.... two adults in the house, the top of the machine at the ports that allow adding fabric softener and bleach have rusted in a severe way. The machine is rusting away and Maytag customer service will say nothing except, it is out of warranty. I am very sad that I purchased a $719 washer that is falling apart with scant use.... Maytag no longer stands behind the product and I will never buy another one of their appliances again!

I bought the Maytag Bravos XL HE washing machine because I needed a machine that could handle large loads to save me time doing multiple loads for everyday items like jeans to towels, blankets as well as delicates. This machine is a COMPLETE disappointment. It does NOT get anything clean unless I wash it 4 times with bleach and pre-stain 4 times. You know what bleach does to your clothes! The water level is so low I can only wash 4 things at a time and I still have to wash additional times. It doesnt get the smell or food stains out. Not a good choice for an active family or person. Ive had clothes come out with suds still on them after washing three times. I use less than the recommended amount of HE detergent. There was a $250 agitator washer by GE at Lowes but it was smaller - how I wish I bought it. These impeller HE machines dont work. My advice steer clear of this Maytag product unless you like to waste your time re-doing loads of laundry.

This a 28-month-old bottom freezer fridge purchased from Home Depot. At about 26 months, the freezer started to leak water as ice was completely covering the bottom of the freezer floor and the excess water would then run out once the door was opened. I managed to get the ice out with slim bladed putty knife and did this about every 10 days. Contact with Maytag affirmed that I had no warranty available as it only comes with a 1-year, except for the compressor. Every effort was made to sell me an extended 1-year warranty for $330, and then a technician would be sent to fix the problem. I asked if the compressor had failed, would I be discounted as it is warranted and the answer was no, the fee was still $330. I had great difficulty in explaining why I would purchase a warranty for an item that is already warranted to no avail.I decided to go with their 2nd option of having a local appliance tech to solve the problem at my expense which I did for a final cost of $130. Technician came and immediately knew the problem and removed a little black rubber stopper valve that is supposed to let water pass but gets clogged and the water backs up into the freezer. It took him all of a half hour to fix everything, $85 for the visit and $45 for time in place, $0 for parts. He stated that this is a continuing problem that he has seen many times. Moral: Dont buy any Maytag products as the Maytag repairman who had nothing to do has died.

Our new washing machine (Maytag Maxima XTLM Front Load Steam Washer & Dryer w/ Pedestals) has developed a loud knocking while running which the authorized whirlpool repair provider said was due to internal ball bearings. He said that the washing machine caused the pedestal to become warped and the only way to stop the knocking was to replace the pedestal. Whirlpool refuses to replace the pedestal saying that the pedestal must have come that way or was installed incorrectly or was overloaded. There are only two of us and we never overloaded at all. The knocking started several months after the installation. If the pedestal was defective (came that way), why wont Whirlpool replace it under their warranty?

I bought a set of 4 Maytag kitchen appliances. Terrible quality. Dishwasher racks poorly designed for anything except standard size dishes. Microwave has a hotspot and explodes whatever Im reheating. But refrigerator is the worst. According to my service man, Maytag is aware of known issue with poor quality evaporator coils that erode quickly, leaking freon. Causes problems with ice buildup in freezer, poor ice production until it loses enough freon to stop chilling correctly causing food spoilage. Im to that point now. This fridge is only good for offshore fishing site. Whirlpool is aware but will stall as long as possible, then refuse replacement, but they will offer to help you replace the appliance. HA! Fool me once, shame on you. Twice, shame on me.

Purchased a Maytag dishwasher in 2009 then had it repaired for a leak in 2010 (just past the 12-month warranty); next another leak in Nov 2013 so purchased another Maytag as repair appliance company said it wasnt worth fixing. Now in Feb 2015 it is leaking Again! So 2 dishwashers and 1 repair in 5 years! Both were purchased from Home Depot. I will Never buy a Maytag product again.

Dont buy their washers. Plain and simple. Will never ever buy Maytag again. This washing machine is garbage and I paid a lot of money for it. 3 months out and it had to have the entire circuit board replaced. I was assured that this was the issue. It has never cleaned our clothing, in fact, they come out twice as dirty and with soap. Weve used the Affresh, weve put as little as 1 tablespoon of detergent, weve triple washed several loads and still ended up having to wash them by hand in the tub. Changing the circuit board did nothing. Weve tried setting it to max fill (which it does) and everything still comes out the same. Its not the water, its not the water hook ups (previous washer worked great but was old, should have kept it). This is the worse product that Ive spent almost a thousand dollars on. Its a paperweight. On top of this, it twists your clothes into a mass. I expect companies to be honest about their products and provide what I paid for. How many times does this washer have to be fixed before you will call it a bad design? Im having to literally do all my laundry by hand for the last 8 months. I want my money back so I can buy a good quality product that works. I could have bought a $300.00 washer that would have done better then this. You want more proof, go read their Facebook replies to all their posts. Its all complaints about their washing machines. It would be nice for once to see a company fess up and say they made a design error. But that wont happen. Their money is more important.

I just purchased a Maytag Washer and Dryer. I am very pleased with the cleaning ability of this washer. It has set pre-timed washing and drying times. I would like to have availability of setting the times for a load to run. Same with the dryer. The book says you can do this but I have not figured out how. I have been very pleased with their abilities to do what they are supposed to do. Cleaning and Drying.

My Bravos Washer and Gas dryer are only a few years old, and they have both been problematic to say the least! Neither Home Depot nor Maytag have been helpful. My washer has had the shocks replaced already, because it would constantly go off balance and shut down and they cant grease the bearings because they are sealed. So, now it sounds like an airport is in my laundry room! The gas dryer takes an entire day to half dry a load and its burnt on the inside!

We purchased the MMV4205DS over the range microwave in June of 2015 & installed it in July the same year. We purchased the matching range & a dishwasher at the same time as they were running a promo of $150 rebate if all 3 were purchased. They denied us of $50 of the rebate & stated that all of the paperwork was not submitted on time. We received rebates on 2 of the appliances & paperwork for all. 3 were in the same mailing. Hmmm. We were told a 3rd party handles their rebate program. So much for taking ownership. Yesterday the door open message appeared on the control panel of the microwave & now there is nothing; no light, no fan--completely dead. So much for buying American. Maytag does not see that this is a problem? Do NOT buy Maytag!!!

We bought our Legacy Washer and Dryer from Home Depot in December, 2005. Luckily we also bought the one year warranty, because in January 2006, our washer quit running. We called Home Depot, we got the runaround and I think Maytag sent someone out. When he tipped the washing machine over, a belt was off. He said it happens. The next year, something else went wrong with the washing machine (not under warranty anymore) and I paid $129 for that visit. Three weeks ago, the spin dry quit doing a good job on the extended spin cycle. Tonight, I put a load of clothes in and though the washer sounded like it was agitating the clothes, when I lifted the top I saw it was just noise, no agitating. I cannot afford the service call, let alone the whole repair or a new washer.

We updated our kitchen appliances in 2013 and purchased all from Home Depot. Purchased Maytag Refrigerator, free standing range and microwave. What a big mistake!!! Not one of them are worth what we paid for them. I just noticed that I was getting a (chemical) smell from inside our 6 year old 3 door model MFI2670XEM5 refrigerator. Well being I know what refrigerant smells like I have a leak in the interior of unit. This is my final issue with Maytag and their so called great built appliances, I have had nothing but troubles since about 2 years after we purchased it.I guess what really surprises me is that unit is built by Whirlpool and has their name all over unit and I always had good luck in the past with the brand. This is one of several issues including rust on freezer door, broken plastic drawer frames to French door hinges broken, ice maker door issues. What a waste of my money that I spent on these and now after 6 years need to buy all new. IT WILL NOT BE Maytag or Whirlpool!!!

Bought mdb7609aww2 dishwasher in 2010. Now I cant use it as it will not start even though the panel lights of my selected wash cycle work. I looked up on internet how to reset it, but I only get a half cycle. Called customer service and for $269, I can get it fixed and get a one-year warranty. Wow, what a deal. Might as well get a new dishwasher. Joining the lawsuit. It is about time corporations take responsibility for defective merchandise, not make money to correct their mistakes by charging customers for overpriced parts and stupid worthless warranties. A pox on them.

Ive read a few reviews and would have to agree. This is the worse washer I have ever purchased. I agree clothes go in dirty and come out dirty. I have to hand wash clothes to get them clean and wont even mention how long it takes a white t shirt to start looking like it was placed in mud vs being placed in a washer. Called Maytag and they said I was loading it wrong even though I was loading it as suggested by the manual. Then they suggested it needed service. I think not after reading these reviews.The irony is that I had called for service on a front loader due to prolonged washing cycles, the repairman was as useful as this MayTag washer. Come to find out I replaced a perfectly functioning washer, intake screen on cold water needed to be cleaned, for this piece of useless metal. I guess since reading that Maytag doesnt value its customers by offering some type of consideration I will replace this piece of crap. Please dont buy the Bravo series. You will be sorry and you will never have whites white again.

The Bravo HE Washer was a cheap piece of garbage and I am very surprised Maytag put its name on it. It broke down exactly one year after the warranty went. It did not ever clean clothes properly and all stains remained even when you spot clean first and double rinse. Maytag basically ripped us all off and somebody should start a class action lawsuit for this thing they call a washing machine! What a joke! I wont repair it. It will just fall apart again. Im not stupid. I know this is how they pay their employees doing house calls! So now, I have to go to garage sales and look for one made in the 1970s because that is when machines were made in the USA and things were built to last, not this crud. Maytag should be ashamed. It is time for them to close its doors. Sorry but its true. They are just crooks now selling crud that falls apart! They owe me a full refund.

Purchased this Whirlpool made Maytag Stainless Steel dishwasher Feb 2013. By Jan 2017 the washer was no longer operational. Due to poor factory design the touch pad wiring harness was crushed during the initial assembly. The harness is routed behind the touch pad/pull handle faceplate in the door. The factory design provided no clearance for the harness. Obviously after little use (opening and closing of the door) the pinched portion of the harness behind the pull handle becomes compromised causing the ELECTRICAL SHORT.I phoned Whirlpool the maker of the Maytag Stainless Steel Dishwasher for assistance, all they offered was a repair plan in excess of $300.00. I purchased this supposedly quality American Made Whirlpool product as well as a range, microwave, washer and dryer in the spirit of supporting US labor. Now Im stuck with a dishwasher that has an ELECTRICAL SHORT, possibly a FIRE HAZARD and Whirlpool trying to milk me for more money. Please think twice before purchasing anything from this Michigan based company.

On Nov 1, 2018 - 14 months after purchasing this top of the line refrigerator - the compressor broke and the freezer stopped functioning. I called Maytag Service who said the soonest they could repair it was Nov 12 - 12 days after it broke. Also they said my 10 year warranty didnt apply unless I had proof of purchase. I said I registered my product online when I bought it but they said they had no record. So they had to charge me full cost of service and parts which would be $1000-$1500.I then called LOWES SERVICE ADVANTAGE - I really like Lowes by the way - and they verified my proof of purchase and that in addition to the appliance warranty I have a 5 YEAR mechanical parts repair warranty through LOWES. Thank goodness I purchased the service warranty from LOWES because Maytag was NOT honoring theirs! So then a repair person from FAST APPLIANCE REPAIR INC came to fix the refrigerator and said because it was the compressor he couldnt repair it so I had to wait a few days later for the COMPRESSOR SPECIALIST to come out. The compressor specialist came and said he didnt have any in stock so had to order one.Six days later - Nov 19 - the compressor arrived at my house. I called FAST APPLIANCE REPAIR and asked for someone to schedule an installation. I said Im RETIRED and can do it any time. They said the soonest they could install it is NOVEMBER 28 - ONE MONTH AFTER IT BROKE. So now Ive lost two large drawers of frozen food that spoiled. I have no refrigerator this week for my birthday and for Thanksgiving. I have to wait another 9 days to get it fixed. I am NOT HAPPY. I am sharing this experience so anyone considering buying this or any other MAYTAG product will think very carefully before making their purchase. Also, be sure to buy from Lowes and get the Lowes service plan for any appliance. Ill try to update this if and when my refrigerator gets repaired.

The washer buzzes. Period. I called Lowes...they said to unplug it then plug it back in so it will reset the computer. I did twice...Nothing. A light comes on for the sensor...Then nothing. I didnt see all the bad reviews for this machine. I had my other Maytag for 24 years and the tub was going bad. This scares me. I will be calling Lowes later. They are selling defective machines and they know it.

MY MAYTAG WASHER and DRYER ARE 17 YEARS OLD. THEY are FRONT LOADERS WHICH I THINK MAKE A DIFFERENCE. I BOUGHT MAYTAG because I had trouble with Whirlpool products that didnt go the test of time. The only problem I have with my washer is the mildew.

Our circuit board has went out twice. The stove is not designed well. The oven vent sends hot air over the plastic panel / circuit board. It melts... The first one was under warranty and the second, only three years later, was not. This is a very expensive part and Maytag will not even talk about giving me a discount.

2 major repairs in 8 years, ridiculous! We purchased a washer and electric dryer pair in Feb. 2012, had a repair for the control board (CPU) 4+ years under extended warranty, had another in 2018 for the same thing. I was told power surges could cause it, however I have a WHOLE HOUSE SURGE SUPPRESSOR ON THE INCOMING 200 AMP SERVICE AND KNOW THATS NOT THE PROBLEM!!! Had the same CPU go out again in Nov. 2020 so, rather than pay $370 for the part plus labor, we bought a top loading GE with an extended warranty and factory 10 years on the motor. We will never buy another Maytag product again. We were told that we shouldnt expect to get more than 6-7 years from a washer now, ridiculous. Manufacturers are outsourcing electronic boards overseas to maximize profit and could care less about quality control!!! Junk!!!

I bought a Maytag dishwasher from Home Depot in February 2012, $700. After a few months, the buttons stopped working and the machine was unresponsive. I called Home Depot and they fixed it under the warranty. This continued to happen every 2-3 months. After a year of dealing with this, the warranty expired and I had to purchase the manufacturer extended warranty with Maytag, $240 for 5-years of coverage. The problem continued, and every few months, the thing would stop working and I would have to call for service - 2 to 4 weeks without a dishwasher waiting for service appointment then parts and another appointment for the repair.Perhaps my machine was just a lemon. I dont think they make that model anymore. Heres the number so that you can avoid a three year headache of a machine, MD87749 AWM2. I will say that after MANY agonizing phone calls with warranty company, after 2 years of ongoing service calls, they eventually issued me a check to replace my lemon.

I bought my first centennial washer less than four years ago, warrantied that machine out. It was replaced by best buy because of the warranty that I purchased. We are a family of four, with that in mind the replacement machine was a model year newer and it last just over a year and quit. I bought the machine anticipating that it will last me the next 10 years. With two children at home now that is not working, all I have to do on replace a new machine. The repair shop has told me that they get more of the Maytag centennial machines and then any other washing machine is going to cost me more to repair it than to buy a new machine because I had faith in the Maytag products for many many years. This particular machines are extremely hard to diagnose as to what causes the problem or what the problem is and could take a long time to get it fixed as well as the expense of getting it fixed. I would not recommend another Maytag product nor will Maytag ever get any more money from us. This particular product has become a piece of junk that I cant even get rid of to recycling. Maytag has become a joke and this machine has become a 500 dollar hunk of junk in my opinion.

Bought Bravos XL washer and dryer about 4 years ago at Home Depot. The dryer is fine. The washer not only doesnt clean the clothes unless you have it on rapid wash - but every person that is here when I wash clothes is shocked at the noise coming from it. I always say my laundry plane is landing or taking off. Its out of control.

In 2007, we bought a Maytag Neptune Washer Dryer Combo from Lowes. By 2008, the washer started stopping operation at every rinse setting, requiring someone to constantly monitor the machine to assure that the button was pushed to fulfill the entire cycle. We called a repair company and were told that the machine was shutting down because the screen in the water intake was getting clogged with debris and was making the machine feel that the water was shutting off. Thus, according to the repair man, the machine was shutting itself off. He showed me how to clean the screens in the intake line and charged me about $150 for the service call. Within a week the machine was doing the same thing again. I pulled out the screens and they were clean. We continued to watch over the washer whenever it was doing the wash and continued to push the button to restart the machine. We live in a very rural area and there are really no repair services available without paying enormous fees just to get them to make a call and the wait is often more than a week.Shortly after the intake incomplete cycle problem, the washing machine stopped getting the water out of the clothes in the spin cycle, forcing us to wring out the clothes before putting them in the dryer. Then we noticed that the washer was leaking from the bottom rear all over our hardwood flooring. We went out and bought a new washer dryer based on reading consumer reports.The cost to replace this piece of crap from Maytag was in excess of $1600. We are only in this house part of the year so this Maytag product not only did not work very well over the short time that we owned it, but it was only being used for a few months out of the year. We have since learned that there was a class action suit over this product line and would like to know how to join the suit. We are so far out in the woods that we will not get our new washer / dryer until some 2 weeks out from our purchase. We have spent nearly $3,000 since 2008 on washer dryers, an average of $1,000 a year.

Bought Maytag Electronic Washer and Dryer on Feb. 7th 2020. On July 10th control board went out in dryer. 3 weeks without a dryer and hanging clothes in 112-118 degree weather in Arizona. I am 77 years old and too old for this. Dont buy Maytag!!. Had Whirlpool Washer and Dryer for 22 years. Never a problem, regret buying a Maytag.

Dishwasher is around two-three years old and it will not start or drain. From what I can tell on the internet, this touch-pad control panel has been an ongoing problem for Maytag. Will try to fix myself, and if I cant fix it, I will buy a new dishwasher but not a Maytag. By the way, my washer and dryer both went out this year - five years old and both are Maytags. Stay away from this brand.

The machine runs and runs and runs and still the clothes come out dirty. Clothes are often not even wet all over. The Maytag HE water-saving washer is a terrible Hoax. The dryer also is faulty. It rolls the clothes into a big, undried ball of dirty clothes.

We purchased a Maytag washer model MVWC400XWO almost 2 years ago and it has problems with the bearings and the whole computer board is defective. I was told to buy the extended warranty for $350, which we did. As of today, we were told by extended warranty they are refunding our money because there are so many things wrong with this washer, including the whole computer board, that it would cost them too much to fix or replace it. Im in complete shock. We paid well over $500 and are still making payments on it. I spent the day reading hundreds of reviews from people with these exact same problems and Maytag is aware of it and will not help. They should not be selling these anymore. Im completely sick to my stomach. I cant afford another washer and when I called Maytag, they said it was past the year and we are out of luck. I cant believe this can happen to people and they get away with it. A washer should last longer than 2 yrs.There are hundreds of people going through this with Maytag and no one will help.

DO NOT PURCHASE UNLESS you want dirty clothes that smell.... Water level not correct, binding laundry together and replaced the same parts with cheap parts over and over... just wanted clean clothes in a no frills washer. NOT with this washer. Owned it 3 yrs and disliked it the first half washed load... $869.00 heap of junk.

Model# MVWB850WQ0, Serial# CY4070329, Type 580-02. Bought this Commercial Technology washer 2-1/2 years ago thinking the commercial model would be heavy duty. It was only heavy on the wallet. The washer started to emit a loud roaring sound two weeks ago that never happened before. It happens on spin cycle. We cant even have a normal conversation in the house. After reading similar problems and outrageous cost to repair, Im leaning to look for a replacement without the Maytag label. My 10+ year old Sears Kenmore didnt have any problems. My mistake was to replace it with a more efficient washer. I guess New+Efficient doesnt equal long lasting for Maytag. You would think a major manufacturer would put in heavy duty bearings in a washing machine. Heck, maybe the bearings are heavy duty but design shortens bearing life. Enough time spent on Maytag. Stay away!

Very disappointed with Maytag Bravos XL, four year old unit with bearings going out. Quoted $400 + for repair. With two in the house, wash demands are normal. Quality is questionable to have bearings & seal going out in four years. Also you cannot buy the bolt which holds the Washer Motor Rotor Cover on without buying the whole $130 assembly. Daughter has Whirlpool brand with same problem. Seems to me this is a problem Maytag/Whirlpool should address. My old unit (that I wish I still had), worked for 25 years. Would not recommend these machines.

I bought the dishwasher (Model MDB7749AWM) 15 months ago and paid $490.00. I had to put a new console in it ($245.00) on 07/16/2012. So that’s $735.00. Two days ago, the console went out again! I’m not putting $245 more in it! I called Maytag’s office. They more or less told me that was my problem! I am throwing that piece of junk away! And I’m buying a different brand. Maytag does not stand behind their product. Last Maytag I will buy! Warning! Do not buy Maytag!

I bought all new Maytag appliances for a new house built 2 years ago. The oven fan, while in warranty, began coming on in the middle of the night. It would turn on, cancel, began not working, and then the ticking noise began. Maytag sent 5 different service people out, sometimes without the part. We are afraid to use it now and have turned off the breaker for it. Now, it is turning itself back on again. Maytag says we must now pay for any repairs/service calls as it is out of warranty. It was not out of warranty when all these troubles began.I called Maytag customer service today and could not have talked to a less customer friendly person. She didnt care that it was in warranty when the trouble began. It is out now and is our problem. There is no one else but her we can talk to about it. She is the decision maker. What experiences has anyone had with trying to call the president of Whirlpool, or filing a small claims court action? Any help is appreciated. Who is going to cook our Thanksgiving turkey?

Two in a row make it just over a year then the control panel goes out. You call a Maytag repairman and they say the control panel is bad! #1 it should last more than a year and a half. #2 a part shouldnt cost you as much as the darn dishwasher! Do not recommend nor would I ever buy another Maytag.

My washer (Performance Series 4000) needed new bearings about 6 months after purchase. By the time the parts came in and after the A&E repairman rescheduled because he didnt know how to replace them, another two months had passed. Now, a year later and with no more warranty, the bearing needs replacing again! This washer is only 1 year 8 months old! The first repair cost well over $1,500 but was covered under warranty. There are hundreds of other people with Maytag washers having the same issues! Maytag is well aware of the defect and refuses to take responsibility. I would like to file a class action lawsuit against Maytag. Im in Tennessee. Please contact me. Thank you.

I bought my Maytag Centennial washer & dryer about 2 yrs ago. It wasnt long after I bought the set, that the washer started having problems. I noticed the button to turn it on wouldnt go off. Then it was a pain in the ** to not be able to open the lid while the water was filling up. Something I havent noticed until today, its suppose to fill up to the amount of clothes that is in the washing machine. Well when I opened the lid there wasnt enough water in there to even cover all the clothes. Now I know why my clothes are not coming out clean!!! I am so frustrated with this machine and the company!!! DO NOT BUY THIS PRODUCT!!!!!

I have written to Whirlpool about complaints with this range and was very dissatisfied with response. The following were complaints on above range: Range does not have a light on it as the past ranges had. It is very much needed. Grates on burner are to high, therefore it takes longer for items in pot to heat up. Type of steel used on range is very thin and tiny, in other words very poor quality. This is what has happened since Whirlpool bought out Maytag. Quality of Steel that Maytag used is no longer since Whirlpool took over their products. This is true of All their Appliances (Refrigerators, Washers, Dryers, and Ranges). All meaning appliances manufactured by Whirlpool.Manual knobs for turning on oven have been replaced by touch screens, these eventually wear out and are very costly to replace. If it works why change it. Drawers on bottom of range used to be larger, now they are narrow and smaller height wise. Residue on base of burner appears quite frequently and has to be cleaned even if no overspills occur. And why cant Whirlpool make quality merchandise as good as Maytag use to make. Regarding the physical appearance of Range it is very attractive in looks, however Looking good and functioning poorly with inadequate materials used in construction of Appliances outweighs benefits of looking good. My wife and I regret not returning this appliance within 90 days of purchase. In the future we will not purchase Whirlpool or any other appliances manufactured by them if that is possible. Kenmore, LG and perhaps other appliances parts are made by Whirlpool. I received a response from Jake **, Whirlpool Corporation, Executive Office. The Comment from Jake that did not impress me was this: While we regret you are dissatisfied with the current design of your Maytag Range, this is the model that you selected. His comment says too bad better luck next time. Letter was dated March 5, 2014 received on March 13th or 14th.I sent a handwritten letter to Mr. Jeff Fettig on March 12th which was written on March 11, 2014. No response to handwritten letter to Mr. Jeff M. Fettig. Verification that the Executive Office that my email to you Mr. Jeff Fettig Chairman and Chief Executive Officer Whirlpool Corporation was received on February 20, 2014 by Delores **, Corporate Office Staff. Supposedly Mr. Jeff Fettig.

Purchased brand new MAYTAG fridge May 1, 2016 from Home Depot. First week after delivery the slide out freezer started creating frost all over and leaking on floor. There is no Maytag man! Home Depot said they dont have anything to do with Maytag warranty. Called Maytag and they sent out repairman from Diamond Factory Service. They ordered new gaskets for freezer (two weeks) while we clean up mess every other day. Gaskets arrive and are put on. Frost growing greater than before. Repairman comes out again and sees the freezer door and door jamb are not flush. He orders a new freezer door. Maytag does not stock them but has to make a new freezer door (8 weeks). We are chipping ice every other day from the freezer and cleaning up the floor.I call Maytag and want a new fridge in June. They dont give replacements. Have to wait for the new door. I took straight edge and line it up with fridge and its not flush. Must wait 4 more weeks for the new door. This has been the worst experience I have ever had with a new appliance and will never buy another Maytag or Whirlpool (they own Maytag) product again and would discourage anyone else. Also I would suggest buying from a dealer that backs up their products with their own warranty team not a chain like Home Depot.

I purchased a Maytag dishwasher on Oct. 12, 2013. The control panel failed in July 2013 and had to be replaced. I was unable to program a wash cycle and the lights would move all around the front. After the first failure, I was told that the control panel would only be covered for 3 months - the original purchase date for the washer, NOT the date of the NEW control panel. I was then talked into an extended service plan. Now, four months later, the control panel has failed again and I am unable to program a normal wash. A repair man is not scheduled to come for another 9 days. As a single homeowner, this product is not used even on a daily basis. I will never purchase another Maytag washer. They do not back their product with appropriate repairs.

After one year, this famous Neptune washing machine began to sound so noisy during the spin cycle that neighbors must have thought a 747 was taking off from our house. After researching the web, I found that the main bearing always fails in this machine and there is a new one-man repair industry started up across the US to just replace these bearings. In fact, someone invented a bearing puller just for this problem. I am deeply disappointed that a once fine company would knowingly put out such trash. I am replacing ours with another brand, even though we have used Maytag for 30 years. Customers always determine who wins and who loses in the long run. Bye, Maytag!

Just got a Bravos Maytag commercial washer. Washed two throw blankets and the washer has a see-through window on top, and I could see that the blankets didnt move on top. How are clothes supposed to get clean if they dont move? It also took an hour and a half for one load. What you are saving on water you are wasting on electricity. I personally dont like them for those reasons. I appreciate the company in my town (little known), they let me return and get the old agitator type with NO sensors. Just love the agitator, might wear on clothes a little more but at least I know theyre clean!

I recently purchased a Maytag French door, bottom freezer. It was delivered and set up by delivery men and when they pulled out the bottom freezer the bin and tray were missing. This refrig should have never been shipped (per Home Depot) and also delivery men. They called Maytag and ordered the missing part. 5 days later it arrives and is not the right bin. I purchased the 5 year warranty contract and after calling 3 numbers and getting shuffled around, they told me it should also have a slide out. They set up appt. for this Thurs. I wanted to file a claim for loss freezer meat and was told Miss, your 5 year warranty does not start until the 1 year manufacturer warranty is up. She also proceeded to tell me that no refund will be issued and they are NOT responsible when their product leaves their plant and gets to me. REALLY... The refrigerator was not properly inspected and still shipped. Not covered under warranty and fridge is 5 days old and have had issues from date of delivery. I will never make another purchase of a MAYTAG and their customer service could use more training and a course is representing their company in a much better way.

I bought this Maytag dishwasher model mdb6709awq1 from Home Depot that installed it; they did a good job installing for a fair price. My gripe is with Maytag. I have owned a Maytag dishwasher since 1977. Back then it was the best you could buy. Since Maytag sold out to Whirlpool to save being bought by the Chinese, the design of the dishwasher has lost or gave up their unique design that made it so good and dependable. The inside of the rack/drawers has been totally changed. It used to have fold down racks on each side of bottom rack that was great for coffee mugs, small bowls/containers, and they came out sparkling clean. The utensil basket was centered front and again the utensils came out super clean. Maytag sold their soul when they sold out to Whirlpool. Dont know if that was part of the deal that they give up their unique design or why did they change the rack design. I wish I still had my old Maytag from 1998 that yes, worked without a problem, then I sold the house with the dishwasher. Why is it that so many appliance makers have taken dependable workhorse designs and phased them out? What is wrong with an appliance lasting for years, decades without problems? Only thing I can think of is that they wont make millions every year as they only would sell so many a year if they are dependable as they wont need to be replaced.

We bought a top load washer and the matching dryer. A thermal switch (I think it’s called) blew in the dryer at about two years. Luckily my husband is an electrician, so he took care of that. WASHER-A little after 2 years the plastic “driver hub” stripped And the agitator has stopped working, the door is having trouble locking and it won’t spin fast enough to get the water out of the clothes. I’ve ordered a new “driver hub” for $53! It is a cheap plastic part. Probably 1 cent to make in China. Robbery. This will hopefully resolve all 3 issues I’m having with the washer. They even charged me 9.99 shipping. $2000 later Maytag/Whirlpool should treat their customers like royalty. I will never ever buy another Maytag or other brands associated with Whirlpool ever again.

Purchased Maytag 4000 series washer Feb. 26 2011 - within six months Maytag warranty replaced the drum and bearings, within another few months Maytag worked on the drum again. Year two started out with the warranty contract replace the drum and bearings again. Oct 1 2014 called for service again, the drum not moving and having to wait 2 weeks for Tech. to checkout the machine then order parts. I have 7 children at home and that didnt matter to anyone. After reading online the number of 4000 series Maytag machines with this problem somebody needs to make Maytag recall and replace them.

During 2018 we purchased Maytag Bravos top loader to replace antique KitchenAid. Very dissatisfied at first, but luckily found the settings that makes my machine work very well on every cycle. First add 1/2 gallon of water to empty tub. Add detergent. Set controls at: Soil Level-Heavy; Wash temp - Warm; Main dial - Bulky Sheets; Extra Rinse - ON; Fabric Softner - OFF. Can now load full tub of clothes and more detergent if desired. Press start button and water covers it entirely. It works so well now, that I went from I hate it to I love it. Been going for two perfect months with no issues. Weird but true. Hope this helps you.

We had been a Whirlpool only brand household for as long as I can remember. When our Whirlpool washer and dryer gave out on us 11 years ago, we had a friend swear by the quality of Maytag appliances and decided to try something new. We purchased a Maytag Atlantis washer and dryer set. We have had our Maytag Atlantis washer and dryer since 2003 and both appliances are still as dependable and hard working as the day we purchased them. We live in a house with well water and our water is treated to be soft water.We have 2 daughters and 4 grandchildren who have come and put our machines through some heavy duty challenges when their non-Maytag brand washers and dryers have failed them. We are still very satisfied with our Maytag purchase some 11 years later, and so are our daughters and grandchildren!

French door always has freezer closing problems. Whenever the freezer is not closed tight, the bottom will form ice block, and freezer doesnt close. I have extended warranty but the repair people do not give quick appointment. I sick of this product.

Maytag Glass top model #MER8600DHO. I bought it because it got good consumer reviews. This is supposed to be a self clean oven but the steam system in this model is not very effective. It doesnt clean the oven. Would never buy a range again with this oven cleaning system. I wanted to try a glass top stove but wish I hadnt. It is harder to clean and the glass scratches. I really dont like the self clean oven system in this stove - it flat out doesnt work and it takes a lot of elbow grease to clean the oven. The oven however seems true to temperature and does a good job. Overall I am Ok with this stove but wouldnt purchase a glass top again.

I thought I was nuts - only 2 of water in a full machine of bedding or clothes. I agree with all the other one star remarks - clothes still dirty, still dry, hardly any water and if you use the bedding selection, it takes nearly 2 hours to wash a load and then it doesnt spin dry so you have to rinse and spin again. Very disappointed with the machine. Yes - class action lawsuit? How do we do this.

A washer should last 10 years. Bought it in 2009 - after two years we spent $200+ on seal and bearings. Now, in 2014 we need more seal and bearings and the service tech recommended by Maytag says the cost will be $500+. Machine has a serious design flaw, and bad parts, and bad service.

Bravos X high efficiency... efficient at not cleaning your clothes, efficient at ruining clothes, sheets, towels, may be efficient at being a boat anchor. Maytag offers nothing. Have had washers last 20 years or more. Someone, or some atty. General should bring a class action suit. Horrible product. Dont buy one. DONT BUY MAYTAG/WHIRLPOOL. THEY DONT TAKE CARE OF THEIR CUSTOMERS. JUNK. That report was very fair as requested. You really dont want to know how I really feel.

Dishwasher could do better with washing the dishes better and less recycling time. Also, it would be better if it had a self cleaning unit on it.

We purchased this machine (Bravos XL top load washer) in August and its been nothing short of a disaster. It doesnt clean anything. Within two washes my cloth diapers were unusable, loaded with ammonia and stains. Our camping clothes wreaked of smoke. I tried multiple cycles, more detergent, less detergent, larger loads, smaller loads. Doesnt matter. It doesnt clean. I called customer service within a week and waited 6 weeks for a service call. Into third trimester of pregnancy and recovering from an MVA, I was washing soiled clothing by hand in bathtub desperate for help. I only wish Id known about their 30 day money back guarantee. After many calls, no shows and cancelled appointments, the first tech comes. He tells me the machine is fine. They just dont clean well. Hes not surprised. I call the appliance shop, they said the same thing. That they wouldnt have sold me the machine if they knew I had dirty laundry to wash. (Who washes clean laundry?). They wont help us. We call Maytag back. They send another tech. He says the same thing. Tells us to keep complaining to Maytag. I call again and they tell me that if I want a service tech, I have to pay. Theyve deleted all my feedback from their social media site and refuse to provide any assistance. The machine is nice looking and makes big promises but thats where it ends. Save your money. Youll get better results with your grandmas washboard.

We purchased our Maytag Bravos just under two years ago. Over the past month or so, we noticed the spin cycle was getting louder and louder. Today we had the service man come out. He informed us that our 2-year-old machine will require new bearings and a new basket, which equates to over $700 in repairs. The repairman said he has seen more and more of this with these high efficiency washers. He suggested that anyone buying these new washers be sure to buy the extended warranty.I for one am completely disappointed that one can spend that much money for a washer with a two-year shelf life. I personally think this is planned obsolescence created by the manufacturers. The serviceman also said the LG versions of these washers have a large increase in electronic problems. Be warned, we have very few choices these days so buyers beware.

Like so many other people reviewing Maytag refrigerators with bottom freezers, I am dealing with water on the floor. At 64+, I am not eager to tackle the problem as a DIY project. Once of defrosting and cleaning up was enough. I love the looks of my 2 yr old $2000 4 door fridge/freezer but hate the issues. I guess Maytag is going to ignore all of us. When someone finds a reliable company, sing it from the rooftops.

I own a Maytag dishwasher - it is a few years old now. I first filed a complaint in 2011. We have had it repaired several times - the control panel keeps breaking. Why is it that my grandmothers old dishwasher worked for 30-40 years and now you are lucky if you can get an appliance that works for a year without breaking? This planned obsolescence is ridiculous. Do not buy Maytag products - hit them where it hurts - in the wallet. They used to build quality products, but not anymore. I contacted the law firm in California that another person had listed as they have started a class action lawsuit. Eppsteiner & Fiorica Attorneys, LLP, at 866-548-8857 - if you are having atrocious problems with your Maytag dishwasher (they mentioned Fridgidaire, too) - because of the control panel, please call. The company wont fix the issue unless they are forced to.

We had a repairman come out and take a torn pillowcase out that was jamming. It worked for a couple of weeks, now refuses to start. We have decided to rid ourselves of the Bravos 300 washing machine and not deal with Maytag any more. I would not advise anyone to buy a washer of this type, as it never really got the clothes clean to begin with.

MAYTAG BRAVO QUIET SERIES 400 - Do not buy. Piece of junk. I have bought Maytags for years, but they really messed up on these. First I had a new dress in the washer... It ripped it all the way down the back. Last month my dryer went out. It was the heating element. When the Maytag opened up the dryer, all the lint had been going into the dryer casing instead out to the vent. The whole inside of the dryer was packed with lint... It was around the motor and was a major fire hazard. The Maytag man said it was the worst he had seen in his 30 years. This month my washer starts making real loud noises when it spins. Sometimes I have to run it through another spin. Then it just quit. It wont do anything at all. You hear the motor like it is hung... It just hums. You have to unplug it to get it to stop. Maytag repairman said it was the bearings ($300.00 at least) and the computer board had gone out. The repairman said it would cost more than to just go buy a new one. The Maytag repairman himself told me whatever you do, do not buy another Maytag... Now that is sad!!! I grew up with Maytag. My mothers washers lasted at least fifteen years. This is my fourth and last set of Maytags after these!!!

Maytag XL Washer - My new machine is awful as well. Black clothes are smeared with I dont know what... looks like dirt. The wrinkle cycle doesnt work and the bedding cycle forget. Wish I read reviews... silly me.

I waited my entire life to age 47 to purchase a brand new matching Maytag washer and dryer. I was thrilled. That was August of 2012. 3 years and two months later, the $800 dryer (MEDE201YW) loses the entire control panel and Maytag refuses to offer any assistance. I deliberately purchase Maytag with its stellar reputation, an American based company only to be more disappointed in the product and the company than in any other appliance Ive ever purchased.

I purchased a Maytag Dishwasher (MDB7749) in 2012 and one day before my 1 year warranty was up, my start button on the control panel wouldnt work. I called P.C. Richard and they sent a repairman who fixed it. This was in June of 2013. Here I am now hand washing again 1 year and 4 months after the repair. I called P.C. Richard again and was told that all brands have their weak points and because I got it on sale in the first place, I should not feel angry.Now that I am reading the reviews from 5 years ago, I realize that P.C. Richard knew this was an issue and chose not to disclose it or stop selling it. I had my G.E. for 10+ years and will go back to one. As I have no money for another new one, I will try to learn to fix this one on You Tube.

The ceramic coating on the interior of the oven cavity in the top oven, which I use the most (may actually happen to the lower oven in time) has cracked in the exact pattern of the hidden element. When I spoke to the salesperson at the store, he wasnt surprised and said that it will eventually bubble and rust!!! Called customer service and was informed they consider this an aesthetic issue with no fix!!! They will not offer any remedy or compensation. Are you kidding me!!!

The washer that always needs repair! My first problem with my Maytag washer was that the sensor needed replacing (wont wash or spin). Since then I have had the sensor replaced and motor replaced. Today, I had to call for a service call, and was told that I have to wait over a week! Bad customer service!

2016 model washer. Bought a Maytag in 2016. Replaced in 2020. Problems: Spin cycle extremely noisy, have to close the door to utility room to stay in the house. Leaks a lot during wash cycle. Getting the lock to release takes awhile, sometimes I have to unplug it. Makes a grinding noise at times when starting the spin then.

We bought this stove in 2014. One knob got stuck while my teenager was cooking food on the gas stove. He called me at work worried because he couldnt turn it off. My husband left work right away to go home. We thought it was just a bad plastic knob. Now a second knob is stuck in the on low position. There is a third knob that feels hard to turn. That will be 3 burners. This is ridiculous. Its a safety hazard. We consumers have to worry if the house will burn down, get CO2 in the air, and if our family and children are safe. We thought Maytag was a good appliance. I will not buy another Maytag. They should recall this stove top/oven. I have read so many of the same complaint on this website as well as online in general. I cant believe they continue to sell this with this much of a safety issue. Please take it off the market.

I bought a top end Maytag refrigerator with the freezer in the bottom drawer. Spending the extra buck was something that I thought was worth it, being a Maytag. Fifteen yrs go by and it stops completely. It cost me 200 bucks for a service technician to tell me that the compressor or it has a leak. Its not worth repairing. With todays cience and technology, you would think that they can make a refrigerator last for 25 yrs or more, like the old ones. We went to the moon 44 yrs ago. Why cant they make them to last? I think that the corporations figured they can make more money making an inferior product that needs to be replaced every 10-15 yrs. I will never by a Maytag again.

I am at my wits end, as I try to get some satisfaction for the fact that this stoves cleaning system does not work! We purchased this stove at Home Depot in Hadley Massachusetts on February 2, 2014, and it was installed in a seasonal cottage that we were having renovated. When we arrived at our cottage in May, I was delighted with the stove. The cook top performed well and the oven size was great. During the summer, we tend to grill outside so the oven didn’t get much use, but it perform perfectly every time I used it. I always remove any debris that may have spilled immediately, and didn’t see any need to user the AQUA Clean feature until we were getting ready to leave in October. When I ran the cleaning system as recommended in the manual, there was a stain on the bottom of the oven. I then ran it eight (8) more times with the same result.I called the service number and they scheduled a service technician to come for a visit. He said that the stove was working the way it was designed to and unfortunately since it really didn’t get hot enough to do the job, the stain (and with more use, more stains) would remain. He also noted that should I try oven cleaning products, my warranty would be voided. This was not the answer I was hoping for, but since his visit was on the day before we were heading South for the winter there was not much I could do.Have called the service number several time since then, asking what could be done to rectify this problem with no positive responses. One did say that they could send the service tech again and went so far as to schedule an appointment for January, which she suggested I postpone with the technician until we return in May. The reasoning being is that since the warranty is only for a year, and the cottage won’t be opened until May, the fact that the original appointment was within the warranty period would cover the cost of the visit. When the technician called a few days later, the scheduler said that it made no since to go again, unless Maytag came out with a fix for the cleaning system. Since it’s not broken, but just does not work. I again spoke with a service rep and asked if anything could be done or if I could speak to a supervisor, she said that one would call.. That was weeks ago and still no call.We purchased this stove with the hope that it would last for many years, especially since it is only used for five months of the year. Ease of cleaning the oven is important. Home Depot no longer sells this model, and after some searching the internet I have found that I am not alone with this issue. Apparently it is quite common. We will not be able to access the cabin until May 2015, but would appreciate anything you can do to expedite a replacement of this stove, with one that actually self-cleans or a refund.

Have not had either inspected, but last night the dryer started to rumble and then caught on fire... Fireman suspected bearing bad and caused a spark igniting dryer; washer has started making a shrill loud noise on the spin cycle.

Not only is the dryer junk, so is Maytag support and service. I have owned this dryer for 2 years; my previous dryers lasted about 20 years each. This one is on its 4th service call, none of which are apparently under warranty (well, except the first one). From what the techs who come out here tell me, the design and build are both poor. I will never own another one of these; if I can stretch it out one more year, then well replace it.For now, the drum wont turn. There is a nylon support bushing (and possibly more) that degrades immediately upon use. There are only two of us, with about 3-4 loads per week. This was supposed to be Commercial Technology. The only thing commercial about it is that you have to rely on commercial laundries to get the drying done. It is good that the drum has a 10 year warranty - it will make a nice planter out by the front gate.

The steam/heat produced by the oven has made the electronic (digital) control panel buckle. Yes! This is a thousand-dollar (plus) stove, and it has warped, through no fault of mine. When I want to cook something, I press the keypad to enter the number of cooking degrees that I want. The problem is, the control board is not working correctly. Regardless of my typing in 350, it will default to 100 degrees and stay at 100.As a teacher, I do not have a huge income. I was disgusted with my recent repair estimate of $80 for a service call, and a quote of over $600 for the replacement part, plus some not-yet-determined labor installation costs. Calling the 800 phone number for Maytag connected me to some local people working as independent and overpriced contractors in Los Angeles, California. They are not MAYTAG employees, so they are not well-informed about the product.I miss the time when manufacturers stood by their products, and had factory-trained and authorized employees available to make repairs. I bought this monster Maytag stove from Lowes. I am disgusted with both companies. I have gone online to research buying my own part and hiring a local yokel to put it in. Most everyone I have encountered has been a rip-off artist. I am teaching your kids and grand kids to read and write, and you dont want to help me repair my stove without price-gouging. I can use the burners to some stove-top cooking. Life has become a hassle without being able to cook.

I will never buy this product again or anything with the Maytag brand. I purchased my washer less than a year ago and it makes all these awful noises. When called company they would not come fix it. Money wasted.

Purchased our dishwasher 11 months ago from Lowes. Dishwasher has a 10 year warranty on racks and 2 other items. We are 2 adults in the household. Dishwasher is maybe used 4 times a week. Very light use! Circulation pump is bad which also took out the dishwasher solenoid. Im not going to fix because it if only lasts a year again that is a very expensive repair. Very disappointed in this made in the USA product. That was the reason I purchased it. Made in the USA. Come on Maytag. You can do better than this!

I agree with everyone else on here. I would give this Maytag Neptune washer less than 1 star if I could. I also purchased this washer 5 years ago when I bought a new house. According to their commercials, the Maytag repairman is bored because their products are so great. I believe it is because the cost to fix their merchandise when it breaks costs so much.I had a 5-year warranty on my purchase and this washer started making this awful noise but the company wouldnt repair it because it was not broken. However, here I am less than 5 months later, and the bearings are so bad, the tube is scraping and falling apart and leaving plastic pieces in my clothes. I have a 3 year old I dont need plastic pieces in my clothes. You know my husband just left me and I do not have the money to spend on the repair ($500-700) nor have the money to spend on a new washer. Thanks Maytag for your great and wonderful service!

I purchased a Neptune front-load washer in November 2005. Now that its out of warranty, theres nothing that Whirlpool can do for me. The front panel of the washer that surrounds the door has been rattling for a few weeks, so my husband took it off and found a crack on the top right section of the panel where its bolted to the frame. There is a rust bubble where the crack started. We couldnt see any of this until he took it apart. The cost of a new front panel is $185 and the response from Whirlpool? They are “very sorry” that this has happened, but there is nothing that they can do. Oh, really? Well, I come from a long line of Maytag owners and there is something I can do: spread the word about the disgusting piece of junk I paid $1,100 for! This washer wasnt even made here - it was made in Korea and its not worth $100! Note to Whirlpool: your customer service sucks!

We purchased a Maytag Bravo Washer and Dryer in late 2007. We had a one-year warranty on the set. At just over 2 years, we started having problems with the washer. It started making a loud noise when spinning and started beeping all the time during the cycles. We contacted Maytag and they said the only thing they could do for us was to sell us an extended/repair warranty for $320.00. If the cost of fixing the machine was too much, they had the option to replace it with another machine equal to the value of the machine in todays market, or cash, or a gift card equal to that.We were angry about the cost of the warranty and we were unemployed at the time and couldnt afford that so we just had to let it go. The machine progressively got worse where only two of the cycles would work, but not without beeping several times where you had to fix the load, and the sound got so loud it sounded like you had a jet plane just overhead. Just the other day it completely quit working. We have been in contact with Maytag several times but their only answer is their repair warranty. Weve talked to numerous appliance repairman, who all knew exactly what was wrong because they have seen it so many times, and they told us that we have several things going wrong with the machine we would probably need a new drum, a new drain pump and a new control board.We were told that it would cost more to just buy the parts than it would be to buy a new machine. In the course of our phone calls to Maytag, they have continually told us that they are sorry but there is nothing they can do, in fact they only have record of two of our calls (how convenient!). Since experiencing the issues with the machine, we have researched it online and found that scores of consumers are dealing with the exact same problems we are having which shows that there are defects in the manufacturing of these machines. Maytag should be forced to fix these problems. They are well aware of them and they should have to back up their products.There should be a class action lawsuit out against them. We were told by an appliance repairman that Whirlpool (who bought out Maytag) has a washer called Cabrio that is the exact same model as the Bravo and that they do have a class action lawsuit out against this model. Consumers that purchased the Bravo should be included in that lawsuit. I am stuck with a broken down washer, mildewing clothes and dont know where to turn outside of paying out the money for the extended warranty with no guarantee of what we would get out of it, purchasing a used set with no guarantee, or putting out the expense for a new set.This set was an expense set and we went with Maytag because they used to have a good reputation, but we feel like we have been totally cheated. If the appliance companies were forced to offer a longer warranty on their products, they would have to manufacture them at a higher standard. For the cost of these new machines this is exactly what we as consumers should expect. Please help us to know which direction to go. Even with purchasing a new machine we are apprehensive!

Not only does the water not drain properly causing an insane amount of stench of moldy water being trapped, but this washer has had nothing but problems since we got it. Error code after error code, problem after problem. So disappointed. My husband wanted an LG and I said it had to be Maytag because Maytag was the best. Thanks for making me a liar Maytag!

I purchased this dryer in September 2011. By August 2012, one month before the warranty expires, the thermo fuse blew and the dryer would not dry; no heat. I replaced fuse and 30 days later, it blew again. I replaced it again and now, March 2013, 6 months later, the same thing; the thermo fuse blew, no heat. The vent is clean and air flow is very good. Maytag will not admit a problem. This is not an inexpensive dryer; it may be cheap, but not inexpensive. Maytag quality appears to have vanished. I have Maytag throughout the house but will think twice before purchasing Maytag again. Chinese produced parts/products are inferior. Maybe Ill look at Bosch or LG from now on.

We purchased a Maytag Commercial Technology washer from Lowes. After having the washer for only 3 months, the drum failed, an entire load of clothes was turned black with oil, and my washer was out of service for months. The drum had to be replaced. They did not offer me a replacement. I was just without a washer. They couldnt get the parts because of supply issues created by Covid. I was offered a 2-year additional warranty which should have carried me through 2022. Last week, I called to use the warranty - service was scheduled (and I was told that I did indeed have a warranty by the service team.) I was then told by the repair team that I was out of warranty. Maytags notes show I was only offered a 1 year additional warranty. I talked with Management at Maytag/Whirlpool - they will do nothing for me. Shame on me for not getting that in writing. Shame on Whirlpool/Maytag for lying to me. The washer has been a nightmare! Dont buy one.

The Neptune Front Load Washing Machine I purchased in December of 2007 started sounding like a jet taking off, about three months ago. The noise has become unbearable. The repair person said that the whole drum needs to be replaced and it is not worth fixing. Are you kidding me? This was an expensive washing machine and now we have to get a new one? We cannot afford to get a new washing machine. We need an explanation of why this would happen and from the other complaints I have read on the Maytag website, we are not the only ones. This is the second time something has happened to this washer, the first time, it was under warranty (only a few months into the purchase and the pump was bad and was replaced). What is the company doing to help people with this faulty machine?

I bought a Maytag Bravos from Home Depot back for around $1000 in Nov. 07. After 3 yrs, the whole tub assembly had to be replaced but I had bought a warranty so that was taken care of but it was out of service for about 2 months while I waited for parts. Now every time I use it, I get the OL on the control panel and it wont spin without getting out of control and stopping. Washers in the past have lasted me at least 15 yrs and cost less than half that much. I will never buy another Maytag ever. This is what happens when companies merge and quality is no longer important. I think the stock market ruins companies. Im currently looking for the best quality, large capacity washer on the market. I will pay more for quality but thats what I thought last time.

We purchased our Maytag dishwasher (model MDB7609AWW2) on November 14th, 2009 from a local appliance shop in White Plains, NY. Total purchase price was $449, not including tax.Sometime in November of 2011, the unit stopped working. I tried every simple test I could think of to hopefully reset the unit. Finishing the obvious checks, I researched some possible problems on the internet latch micro switch, drainage problem, dirty latch, etc. Frustrated as nothing got it working again, I called a repairman recommended to us by the appliance store.The repairman charged me $75 for the visit just to tell me that the control board is shot. Even worse, and this is the reason for this letter, the part costs $329 plus $40 in labor! That is outrageous! If you do the math, I am facing the costs of a brand new unit to fix the old one. That might make sense if the unit was 8 years old but it is barely 2.I have sat on the decision now for a few days as I am beyond upset and I never make good decisions when I feel like this. But to recap, Maytag manufactures an appliance where its basic function - turning on - fails in 2 years and the repair cost essentially totals (to use insurance parlance) the unit. I find this absolutely unacceptable.I don’t expect Maytag to do anything for me. But I will say this; I plan on letting everyone I know just how this experience went. To make things worse, I am willing to pay for a quality unit but how does anyone know what that is anymore? For color, my grandmother has a KitchenAid dishwasher from the 1970s that is still running fine. No membrane controls, no delay functions or fancy BS super sanitary cycles and guess what, it has no control board, just plain old dials and buttons. Imagine that mechanical control? Built to last unlike the junk you see today.To remedy, I plan on picking up a used machine from the classifieds. I’ll install it myself and be able to do this for 9 years at $449, assuming it only lasts one year (I’m finding these units for $50 used). I may get lucky and find an old one from the 70s that will last a lot longer than that.

At 36 months old, my Maytag refrigerator has already suffered from a Freon leak. After repair, the leak continued causing the fridge not to produce ice. After another Freon charge 7 days later, the fridge will freeze ice only in a manual ice tray. The water in the ice maker for whatever reason will not freeze? To make matters even worse, the freezer fan has been noisy for the last year. Maytags solution is to purchase extended warranty for $300 plus or hire repair person at $100 for first hour. A 36 month old refrigerator is in essence a disposable item. Basically for a $700 fridge… that breaks down to about $20.00 per month service charge and then it’s time to replace!

This dishwasher is extremely quiet and very attractive in the kitchen. Easy to use and does a great cleaning job. The price was also right. Would definitely buy again.

I purchased the subject Maytag washer (MHWE201YW-3.5 CU FT WHT FRNT LD WSHR) from Home Depot in December of 2012. I got exactly 1 year of use and then the washer stopped working. I called the Home Depot repair person who came and repaired the unit. The repair lasted two weeks and the washer stopped working again. Because the unit was no longer under its 1-yr warranty the Home Depot repair person was not available for repair. Another independent Maytag repair person came and evaluated to problem. He said the computer which is located on the motor was no good and to the tune of over $400.00 (parts and labor) a new motor was purchased and installed. It lasted two months and it quit working again. After several months I was finally able to contact the original Home Depot repair person for one visit. He said he would check the code message and get back to me. I never heard from him again. I have been taking my laundry to the laundromat ever since and it is getting expensive. I dont want to spend another $400 on this machine as it will only break again. What do you recommend?

Oven does not have consistent temp, cant change temp without preheating ruining whatever is cooking. 5 visits from Maytag during added warranty and never any satisfaction. Tough Microwave minutes and the oven goes off. Told it was a Govt requirement. Very noisy even after its off. Maytag wouldnt help or Home Depot either who warranty was through.

I put a lot of thought into my new dishwasher and decided to go with what I thought was one of the best. At just over the 1 year mark the rinse aid stopped dispensing product. Now after another 6 months the controls are not working. Being a widow living alone on a limited budget, I am not putting hundreds of dollars into getting this piece of junk repaired. No more Maytag for me.

We purchased our Maytag dishwasher on 12-26-2013. It was installed in early Jan. We did not buy an additional warranty. We put our faith in the Maytag name. We had no problems with our dishwasher. It was smooth and quiet. The one year warranty ended in Jan. 2015. In March of 2015, our dishwasher control panel began to go crazy. A short while later our Maytag shut down completely. Every now and then the washer will come on by itself. We will try and cut it off. It cuts off when it is ready. We have got quotes on getting it fixed by Maytag. With installation and tax, our Maytag Dishwasher cost us $649.22. Our complaint is the same complaint of thousands of other customers - the control panel. Maytag should have a recall and fix this problem. Maytags remedy for this problem is to sell a warranty for each year that a family owns the dishwasher. That is not acceptable. Please consider a recall on this item. Our model is MDB7749SBW2. Our serial #F33406909. Thanks for your help.

My Maytag Bravos washer is 6 years old. I had to have the motor replaced about 2 years ago. Now, it gets stuck on uL on every spin cycle. I had a technician come, and was told its just cheaper to replace the machine at this point. What happened to the Maytag man of old, the one who never has any work to do because the machines are built so well?!

We purchased our Maytag Washer back in August of 2019 and already needs a Motherboard and Lid replacement. Not only do you have to wait almost an hour to get a hold of their customer service I got hung up on once after waiting that long and the a Customer Service Lead by the name of Brittany couldnt offer any help either. We have been without our washer for almost a month now and will have to wait another couple weeks for the part to come in on top of probably another week for a maintenance person to come out and repair. I asked to expedite the part but that went absolutely nowhere. It actually added time to get the part because it was suppose to be here on the 13th but now its up to 9 business days for that to happen. I would stay away from purchasing any appliance from Maytag with the experience we have gone through and terrible customer service as well.

Neptune washer and dryer, an all around good buy. Low water use and large capacity for the pair. Bought the pair in May of 2001 and have only had one, very minor, service call. Buying online usually proves to be the easiest and cheapest way to go. Economical delivery costs. Noise and vibration and overall solid construction. Dancing washers can be a real cause for being a deal breaker. Auto shut off for balance is a must. Cleanliness of wash and wear caused by washing and drying. Large capacity and multiple cycle selections for both the washer and the dryer are necessary.

If the control panel light on your Ice2O refrigerator starts flashing you will learn about the Non-Customer Service of Maytag. The problem is the High Voltage Control Board. Maytag has been aware of this defective part since 2007. At one time Maytag was fixing these at no cost to the customer via a recall. Then conveniently in 2011 the Japanese tsunami wiped out the only plant in the universe that manufactures the part.Now out of the goodness of Maytag’s corporate heart they offer the customer $300 off of a $2300 replacement (Oh, I am so grateful). It is time for Maytag (Whirlpool) to accept responsibility for a defective product and recall this refrigerator with a replacement. In the meantime if you have this problem, my advice is to go out a buy a non-Maytag/Whirlpool product since Maytag/Whirlpool cannot be trusted to stand behind their products. Please share this post with family and friends to prevent others from experiencing Non-Customer Service.

Maytag Centennial Model MVWC400XW4 - Washer is leaking from the bottom and making loud noises when spinning. Called the Maytag repairman and right away said that the bearings were bad. He said it was a 800 dollar repair for this 500 dollar machine. The service call cost me $97. I immediately went out and bought a GE machine. I wont buy another Maytag.

Maytag dishwasher #MDB 9750AWQ - I am now on the fourth control panel and in less than one year, the present one is starting to fail. The third one failed in less than a year also! I have read the reports of others and apparently, this is not just my dishwasher. Maytag owes its customers a recall of this inferior machine.

I bought the largest Maytag top load washer. From day 1 clothes come out with laundry detergent left all over them. I have to take a washcloth and wash off every piece of clothing coming out of the washer. Had a technician come out. He said he gets this complaint every day. His suggestion, put less clothes in and use less detergent. This washer is programmed to use minimal water and it just doesn’t have enough water to clean all the detergent off. So, I bought the biggest washer to wash bigger loads and now you are telling me that just doesn’t work.Spoke with Maytag customer service. They said very rudely if there is no problem found when the technician came out, there is nothing they will do. She told me it was user error. My dryer also stopped working. Sometimes it would turn on, sometimes not. The technician said the lint screen error code came up. He would try to get Maytag to replace the whole board but usually they don’t do that unless the whole board has a problem. Called Maytag the next day. The technician documented he fixed a connection problem and closed the ticket. What???? So, now I guess I need to schedule another service visit. Very unhappy with 5 month old appliances. Paid $1700 for the pair, you expect quality products.

My refrigerator stopped working less than two weeks after purchase. The ice maker failed to produce ice. I feel they sold me a lemon. Yes, I do!

We have had this washer/dryer stack up for about 2 years now. Not long after it was purchased from Best Buy, it started smelling like mold, even though we were doing everything possible to keep it ventilated. Best Buy employee said that service was not covered by the warranty that we purchased, so they suggested we YOUTUBE some ideas on how to get rid of the smell. They said it was a common complaint for front load washers. We have tried Affresh, hot water and bleach, hot water with vinegar and lavender, etc. Nothing is working. There is mold on the plastic inside the washer door and the stench is horrible now. You can smell it when you walk into our home. I believe that stench is the reason we are all having respiratory problems, allergies, etc. I just dont know what to do anymore. Really frustrating!! These appliances cost a lot of money.

When purchasing new, sales person highly recommended Maytag products. Maytag Dishwasher MDB7749SBW3 - This had the SS tub that my wife was looking for. Now only 19 months later it has completely stopped working. A few weeks ago the lights on the control panel would randomly come on or not align with the wash option that was chosen. This lasted a short time, and then lights on the panel would stay on, and not allow you to choose any options. I reset our breaker and this alleviated the problem for another week or so. Then it stopped working all together. A quick Google search and it was obvious Maytag has a MAJOR and KNOWN issue with this model. The ribbon going into the faceplate/ control board sits directly behind the port that exhausts the steam. This ribbon over time becomes corroded and eventually malfunctions. I called customer support. They were completely unwilling to acknowledge the problem and also unwilling to help in any way. They offered to sell me an extended warranty @ $329.00 that would cover the service call and repair. Very unhappy that their product has an obvious defect/ flaw and they are completely unwilling to acknowledge/ or stand behind their product. We are a family of (3) and run this dishwasher about once every 5-10 days. Unbelievable they find a fail rate within a year and half with light use acceptable!