I purchased a Maytag fridge with a freezer on bottom. As you know there are many complaints regarding ice build-up in freezer causing leakage out onto the floor. I will not purchase Maytag again. For 3 years I have fought the ice buildup and it has ruined my floor! Poor design - should have been recalled!

I purchased the Maytag oven in January and have had the service technician out 5 times to try to repair the oven because it doesnt heat properly. Theyve told me that because I live in a condominium that it is normal for the oven to take an hour to preheat, then another hour for the second oven to preheat. When I am baking the oven does not hold the temperature and anything I bake takes much longer than it should. They refuse to get me a new oven.

I have the model with a smaller oven on top. I use it about 98% of the time so Im not wasting energy having to heat a larger oven space. I also like the fact that I can clean one oven. The larger oven is used when I cook turkeys. I can cook many dishes at a time, by using the smaller oven for dressing or cakes.

I purchased this washer approx. 2 years ago. It will not spin. Called 3 repair men, only one would look at it. The cost to repair is more buying a new one. I am buying another washer and it will not be a Maytag. Seems from other post live on this washer is 2 years. My son has one just like it, told him of the problems. He is thinking of selling and getting another one before his quits. There are 5 in his family.

Does a good job of cleaning but takes much longer to complete. Pretty much standard features. Has rinse only cycle, air dry only cycle, and cycle for pots and pans. Top rack had special holders for long stemmed glasses which I dont need. Standard size. Same size as my Kitchen Aid. White, front load, no special appearance. It takes much longer than my old dishwasher. Also the soap dispenser broke after 2 months and had to be replaced. It requires that two buttons have to be pushed to start. My old one only required one. It does a good job of cleaning.

I bought this machine at Lowes because of the BIG drum area and about 2 years ago, it started to make funny noises; then I got the F-51 signal. I tried everything, shifting articles of clothing, then unplugging the machine and re-plugging. I am in the process of researching a plain Jane model, not one with all the bells and whistles. I am extremely dissatisfied and wish Maytag would step up to the plate and recall these machines. A motherboard and the costs for other parts, I would be better off replacing with a brand new machine. Dissatisfied!!!

I will NEVER get another Maytag product ever again! My not even 1 year old washer broke and I have been waiting almost 2 1/2 months for a part to be replaced. My partner and I are nurses working on the front lines during this COVID pandemic and I can’t even wash my scrubs at my own house but instead I have to go to a damn washateria. The “supervisor” told me 2 weeks ago that if the part is not in by today, 1/27/21, that a brand new washer will be sent to me. Well I call today and the people I spoke to denied any recollection of this information. The “supervisor” stated that she is “documenting all of the information” so when I called back I would not have a problem. Once again I have been lied to and wasting my breath and time. The customer service has been TERRIBLE and I cannot believe that this was once a “reliable” brand! Clearly this brand is unreliable and the personnel is also unreliable. NEVER AGAIN WILL I BUY A MAYTAG! Save your money and buy a different brand!

I bought my Maytag stand alone dishwasher model # MDC4650AWB in August of 2009. I have used it once or twice a week since then. About 2.5 years ago the control panel crapped out. I forked over the $$$ to have the part replaced and installed. Now, 2 years later the panel is once again slowly dying. I just got off the phone with the Maytag people and they refuse fix it and take responsibility for the product failure. The machine has worked adequately for me aside from the control panel issues. The control panel was built to break. Shame on Maytag! Lets go forward with the class action lawsuit!!!

Do not buy this dishwasher unless you get the extended warranty. We purchased this dishwasher in Jan 2014. The first one delivered was completely busted up (which was probably the delivery companys fault for not handling it correctly). Then we had to wait for the replacement one to come in to get installed. In Sept 2014 the control panel stopped working. It was repaired under the warranty but it took several weeks for the authorized repair shop to be able to come out, diagnose, order part, and then come back to fix it. Now March 2015 (5 months later) we had the same exact problem with the control panel. The repair company was unwilling to order the part to bring with them even though they already had it in their records what we needed due to the previous repair. It was going to $300 to repair it since they only warranty the repair for 90 days. We decided to replace our 14-month old dishwasher rather than put any more money into it. Shame on you Maytag for putting out such a bad product - obviously this is a common problem. It is quiet and does a good job of washing but to have it take several weeks to get a repair done combined with having a problem that cost 50% of the purchase price to replace twice within a year of each other, absolutely not worth the money. Should have just spent the extra on a higher quality product. Will definitely get the extended warranty on whatever we replace it with.

Dryer delivered nonfunctional. Tech showed up the following Tuesday. Diagnosis main board and one sensor dead. Tech returns following Thursday. Replacement board DOA. New dryer still nonfunctional. Awaiting new board with no functional $1100 dryer. This dryer replaced my three year old Maximus which was deemed too expensive to repair after three repairs. Please do not buy a Maytag/Whirlpool product.

We replaced a 20 year old Kenmore washer with this Centennial washer (MVWC360AW), and after 2 years we are looking for another washer. The machine will not complete the wash cycle, and when we called for service, the factory authorized service tech couldnt figure out what was wrong with it. After 2 service visits in a months time, I tried contacting the company directly with my story to see if they would help resolve the issue. I sent them a letter by mail as well as on their contact us link on the company website. They have not responded to me in any form. We will never purchase another Maytag product, and will tell everyone we can how terrible this machine is and how the company apparently doesnt even care.

Spent $2,000 on Maytag washer and dryer in September of 2020 thinking we were buying quality and a company that backs their products. Forward to January 2021 and were not able to schedule service through their website. Not able to get anyone to answer their phones. Called what used to be our local Maytag service and they told me Whirlpool took over Maytag warranty service and cancelled all the contracts for local repair shops. So, not only do we have a 4 month old washer I wish we had never bought, we cant even the Maytag to service it under their warranty! Never again...

Built a new house, bought new appliances for the kitchen. Like others, did all the research, wanted to buy American made. Wow, did we ever make a mistake. Refrigerator is just over 2 years old. It is worthless. Repairman, Maytag Certified, says that it appears to be internal problems and probably come from the factory that way. He suggested I contact Maytag directly and they should be able to make things right for me and my family.So, I called, sat on hold for 10-15 minutes, and was finally connected to a customer service employee. I explained all that I knew about the problem, she pulled the repairmans notes and the notes of the technician that had spoken with the repairman. After reviewing the file, she informed me that my 2-year-old refrigerator was out of warranty and there was nothing that could be done.What ever happened to American Made companies standing behind their product? I didnt spend $2000 on a refrigerator that would last me 2 years. I expected 7-10 years, AT LEAST! I expected a company with the name MAYTAG to show some shame for creating a piece of junk and charging a customer this much money for something they know is obviously flawed from the factory. Shame? No. Guilt? None whatsoever.Caution to those considering a Maytag product. Run away! Go find a more reputable company. Go find a company who views customer service and quality products as a priority. I didnt purchase the cheapest refrigerator on purpose. I paid extra for American made and what I thought was a quality product sold by a quality company. Reality has now set in.

Pump motor went out after two years and all Maytag would do was a small discount on cheaper model. We paid over $800 for the dishwasher and to fix it was over $500 plus the 5 minute service call of over $100. Very poor customer service and a lemon of a dishwasher. Now we have a GE.

I am also frustrated with Maytag for the same exact problem... The control panel and the dishwasher not working just after our year warranty went out. I purchased this product because we had a good experience with a Maytag Dishwasher lasting about 20 years, only to get fooled that the quality is not there any longer. This seems like BAD business on Maytag, Whirlpool, and Home Depot! How can we get an official complaint to someone who can fix this? Another example of big businesses that do not care to take care of customers! Why would a company like Home Depot continue to support this business!!

This Maytag dishwasher works great if you are using as a sanitizer for your dishes so long as the dishes were soaked already. It stinks if you do not use it often and requires a lot of bleaching.

We bought the Maytag Washer and Dryer set about two years ago from Home Depot. We have had to have the washer repaired several times in that two years, most recently for a cracked mother board controller unit. The same day we had to have the washer repaired, we also had to have the dryer repaired. Lint and dust is not properly filtered out by the filter and accumulates inside the dryer where it should not be, up against the gas heating unit. The repairman indicated that it was badly scorched and that we were lucky it had not caught on fire. Another customer of his had the same unit, which burst into flames one day when she had left the house with the dryer going, causing a house fire. The quality of these items is highly questionable. Having to spend nearly $600 to replace a cracked mother board only two years after purchase simply is unacceptable.

After two years of light use of Maytag Washer 300 Series (MHWE300VW13), it stopped working. I bought Maytag Repair Plan Plus One on Oct. 8, 2012. I scheduled a service appointment on the 9th of October and was told the broken part needed to be backordered and that I should get the parts on November 5th. I have waited for almost one month. Today is November 6th and I received an email and was told I will have to wait another month! Am I in America? There are so many complaints about Maytag washers online. Can the consumer be protected? Am I complaining to the air here?!

Maytag dishwasher #MDB 9750AWQ - I am now on the fourth control panel and in less than one year, the present one is starting to fail. The third one failed in less than a year also! I have read the reports of others and apparently, this is not just my dishwasher. Maytag owes its customers a recall of this inferior machine.

My son gave me a Maytag washer for Christmas 2013. I hate it. Sometimes it takes me 5 tries to get my clothes washed, and then it dont go all the way through the cycle. I have to constantly check on it. I hate it. Can you give me some tips on what may be causing this... Very disappointed.

When we sold our home (to buy a new one), it had a really nice matching set Kenmore front load washer and dryer, which worked fantastic!!! We gave the Kenmore set to someone, since the new home had a brand new Maytag Bravo XL, and Im regretting it... Our clothes are always full of lint, it does not remove any dirt and God forbid you spill something on your clothes, our white clothes are now yellow, and his work clothes (dress, shirts and pants) are ruined due to the harsh rubbing from the lack of water... I wish I would of done an Internet search on Maytags Bravo XL before getting rid of our old washer... BUYER BEWARE is all I can say!!!

Maytag fridge is a overpriced, ticking repair bomb. The fridge had issues with the compressor, control board (motherboard) and relay switch within a 12-month period. Customer service is weak in troubleshooting techniques and try to send the file over to a repairman. The repairman will show up at $80/hr + other fees and parts costing you approx $500, and still uncertainty that this fridge can breakdown at any time. Final advice: DONT BUY.

I bought a Maytag dishwasher to match other appliances in kitchen. Work great, not loud and gets dishes clean. Have owned it for 10 years and have one problem with the door latch. But it was easy and inexpensive to replace.

This is the 3rd time my Maytag refrigerator has gone out on me and its only 7 years old! Its always the same thing, my refrigerator side starts getting warmer and warmer while the freezer starts forming crystallized ice. Both times its broken down in the past it has been the defrost timer. One service man said Maytag is not the reliable company it used to be and I would be better off buying a brand from Sears (Whirlpool or Kenmore) cant remember. Anyway, each of those services was close to $300 and now Im faced with another service call. We paid $2,800 for a refrigerator we thought would last decades. Well never buy Maytag again! I wish Maytag would own up to its cheap parts and send replacements to its customers with instructions on how to install!

I have a 2 year old Maytag Dishwasher (barely used - it is a weekend house) MDB7749sbm1 and the control panel went out about 2 months ago – I followed another person’s advise of hitting normal and heated dry buttons 3x quickly and that seems to wash the dishes – not sure what cycle it is on because all the lights go on including 2 hr delay. I called Maytag and they kept me on the phone and hold with multiple agents for 34 mins and finally agreed to send someone at no cost to see if the problem can be fixed with no cost to me. I will keep you updated.

I have been washing clothes in different washers for almost 4 decades and never had a terrible washer until now. It has total control of the water level and it NEVER has enough water added. I have to add at least 2 full dish pans of water to every load. My washer does not allow you to pick your level because it does it automatically and no theres way to bypass this problem. It moans and groans for almost an hour in slow motion at its best. It should be illegal to sell such crap!If the intent was to save energy it fails when it runs twice as long as other washers. The instructions that are in the lid say that when you set it on deep water wash that it does not sense automatically-LIES! This lid must be generically made for other washers that they have because again, you cannot choose a water level. When a washer runs for almost an hour (this is not soak or extra rinse either) it is not saving energy over those that run for half that length of time. I wish I had returned it, but I listen to others who say that this is how washers are now. I still owe 150.00 on it and hate writing that check.

This has been the worst washing machine I have ever owned!!! Purchased 3 years ago and this is the 3rd time the bearings dont work again. It make loud clanking noises. Then fails to spin at all. The first time it broke was the 1st year we owned it. It is sitting in our hallway and I can hardly wait for it to leave my house. Talked to the local appliance dealer and they never recommends these washers. I told dealer I must have gotten a lemon. He replied that it wasnt a lemon, that the machine tubs have gotten so much bigger and they have needed to upgrade the bearing system and are unwilling to do it. Dealer has highly recommended the Speed Queen. Based on the stellar reviews that is what will be coming to our house today. I can hardly wait. I know, its just a washing machine but frustration has overcome me. The Speed Queen has no plastic parts. We went with the knob style as opposed to the electronic push buttons. Less to go wrong. The warranty on the Speed Queen is top of the line, 5-year parts and labor. The salesperson didnt even try to sell me a warranty. No need to. Speed Queen stands by their product. I only recommend the Maytag Bravo XL if you dont have enough stress in your life.

Maytag Oven MGR8670WS1 - Purchased in the Fall of 2011 (along with a fridge... also faulty the freezer stopped working within a year). Ive had the oven stop working twice (in 2012). This week (spring 2014) would be the third time. It seems to be a faulty ignitor already replaced having to be replaced yet again. I have never used such faulty appliances EVER and never AGAIN. This is absolutely ridiculous.

I purchased a Maytag Bravos XL washing machine in December 2019. The machine started badly malfunctioning in November 2020. By the time I called for service, they told me the 12-month warranty had expired and I needed a new control board put in for $529! I called Maytag and they agreed to replace the board free of charge, but I had to pay $120 for the service call. They replaced the board, and the new board is faulty. The machine will not fill with water, it wont lock, and now it wont even start. This machine is a LEMON!Now they are saying the soonest they can get a tech out is 1/29/21. Meanwhile, I have a mountain of laundry piling up in my laundry room because I havent had a working washing machine for almost a month. I called to complain and demanded either a refund or a new machine--they will do neither. I used to buy Maytag because of the name, dependability, and customer service. No wonder they were bought by Whirlpool. I WILL NEVER BUY MAYTAG OR WHIRLPOOL AGAIN. I should have looked at all the 1-star ratings online. BUYER BEWARE!

Worst experience of my life!!!! Don’t buy a Maytag washer!!! It’s agitating our clothes dry. Putting holes in clothes. We bought a warranty that’s pretty much useless. They will not replace. Only fix parts.

Love my Maytag washer! It is great to have a clear lid so I can see the clothes being washed. Not only the features, it really cleans my clothes. I was surprised at the stains that are removed just from washing them!

This washer is only two years old and does the wash for 2 people. The control board has broken down and the lid lock did too. Of course the warranty had just expired, so there is no help from the maker, Whirlpool. Save yourself a big loss and dont buy these brands. Mine is going to the dump where it belongs. Thats $500 down the drain. Do yourself a favor and get a Speed Queen.

We bought a top-loading Maytag washing machine in January 2020, and are very disappointed. Clothes do not come out clean. We called the Maytag call-center and were told that “high efficiency machines are different”. They use much less water to be green, but now I have to wash items several times, negating any energy conservation. This also takes more of my time. If we use the “deep water” option and power cycle, clothes are almost clean; however, it takes 1 hour and 45 minutes per cycle. My 18-year-old Whirlpool washed clothes beautifully in under 45 minutes. This brand-new Maytag is NOT an improvement. We use the correct HE detergent and have tried with warmer water, and all of the different cycles, but still do not get acceptable results. The Maytag washing machine is not effective at the one thing it is designed to do, clean clothes. Our specific model is MVWC565FW1, however the saleperson told us that all models are similar.

We purchased the Maytag MDB8959SAS0 dishwasher about 2.5 years ago. A couple of days ago, the lights on the control panel started blinking and beeping erratically. I contacted Maytag and they said the control board likely needs to be replaced to the tune of around $250, not including labor! We spent $800 on this dishwasher and it cant even last 3 years?? Ridiculous. The only other advice the service rep. had was that we should have bought the extended warranty. Gee, thanks. I guess with Maytag, you really DO need that extended warranty because their products are junk. I think I will just scrap this dishwasher and go with a Bosch. We also have a Maytag range that needed servicing after owning it for only 18 mos. And a Maytag dryer that needed servicing after a month (at least that was under warranty). I will NEVER buy a Maytag product again... they are complete junk.

I purchased my Maytag Bravos from Lowes in early 2014. A few weeks after the motherboard fried and Lowes replaced it with a new one. Within my 1 year warranty the new machine had another fried motherboard. Maytag replaced it for free. Now less than a year later the motherboard is fried again. Needless to say I just purchased another washing machine. Definitely not a Maytag. Now I just have to deal with a dysfunctional piece a junk for a few days until I get my new one. After reading all the complaints on here and other sites, Im very disappointed with Maytag. These machines are obviously lemons and any good company should recall them. Mine will be going straight to the junkyard. I have no interest in having a washer that breaks down every 10 months. Definitely the last thing I will ever purchase from Maytag.

I have a similar story to Patricia. Been without a fridge for over a month. Refrigerator is almost brand new (bought last year) and a service-person has been out three times (going on 4) to fix it. The fixes NEVER work and then they have to order ANOTHER part and I have to wait for the part AND THEN the service person. I should not have to wait once the part comes in. People who have been waiting should be at the TOP of the list. Then again, this is Maytag...probably EVERYONE has been waiting for a fix.Ill never buy a Maytag appliance again unless they give me a new appliance, pay for the apartment sized refrigerator I was forced to buy while I waited--I have 3 children who need fresh food--and replace the $300 worth of groceries that went bad when I was assured the second fix would work (they wont replace my refrigerator--if they do, Ill be satisfied--unless it breaks in less than a year, too).

I purchased an automatic dishwasher for $660.00 on or about Aug of 2007 (Mod #MDB6759AWS3 ser # NY3417703). It was a model about to be discontinued however still carried the full one year warranty. After install one year and 28 days it failed. The tech described a faulty computer board and a replacement cost of $885.00, a cost of $215.00 more than it originally cost!! They did offer a warranty of one year after we installed the new part but at a cost of $215.00 more than we originally paid! Maytag promotes their brand as reliable. However I dispute this claim.

Stainless steel 2 door refrigerator with a bottom drawer freezer. Good space in both. Finish is almost fingerprint free. I bought 5 appliances at the same time so pricing was very good.

Purchased washer less than 2 years ago. Loud noise like a jet engine or helicopter in spin cycle. Did not purchase the extended warranty. Called Whirlpool/ Maytag customer service. Was told I could have one of their repair people come out. I would have to pay $300 which would give me the repair and extended 1 yr warranty, or I could get $300 off toward a purchase of a new washer. Are you kidding me? This washer wasnt even 2 yr old and making this horrid noise in the spin cycle. I had to have a independent repairman for Maytag washers come out to tell me it wash the bearing and would cost 3 to 4 hundred dollars to fix it. I said no thanks and after his $90 service call am stuck listening to this piece of junk make noise till it completely breaks. I will never buy a Whirlpool product again or recommend one. Whirlpool you sell nothing but junk.

Chalk up another bad tub bearing. Washer around 4 years old. Repair man says $350 to $400 to fix. Also said sees it couple times a week. Said after Whirlpool bought Maytag quality nose dived. Maytag no longer top of line. Will never buy another Whirlpool or Maytag product. Just replaced control panel on dishwasher also. Amazon sells kit to repair washer. That should tell you how bad it is. Called Whirlpool to see if they had plans to do anything about this. No they dont. Stay away.

MVWC200BW0 - Washer starts to fill and then drains before completing the fill cycle. Contacted Maytag through the live chat on their website (cant talk to a real person on phone). Since my one year warranty had been expired 12 days I was told to contact a certified repair person. They offered no help in solving my problem. Told nothing they could do, warranty had expired. Maytag will never get my business again. Now I know why the Maytag repairman is so lonely, people have quit buying Maytags.

I bought a new Maytag refrigerator on July 2, 2011. The ice continues to drop after removing your glass. Now you must pick the ice from the floor. Maytag said it has a 10 second delay and will continue to drop ice. Im tired of picking up ice and wiping water from the floor. Who wants a product that leaves a mess?

I bought the model 2 weeks ago and the lock is already going out and it wont wash my clothes. I thought they were high quality but I guess I was wrong.

My Maytag microwave caught fire and burned our cabinets and wall. We had just arrived home from vacation and our fire alarm went off. No one was using the microwave at the time, it just caught fire. We put the fire out with the extinguisher and called the fire department. Our wall and cabinet are charred and our house smells of burnt plastic and is covered with the residue from the extinguisher. Maytag sent a technician to investigate the microwave and, just like the fire department, determined that the cause was internal within the microwave. A Maytag agent called us and offered us 10% off a new microwave and 15% when we told them our house had been damaged plus we wouldnt have to pay tax. Theyd even deliver and install it for free. According to my estimation, thats probably less than $50. They told me that the microwave had no value and tried to make it seem as though they were being generous. Its an 11 year old microwave but there should be some kind of warning that they spontaneously combust after a certain period of time. If the microwave had just stopped working because of age, that would have been understandable and I would have just purchased another the next day. Instead these microwaves just self-destruct and Maytag seems to be ok with that. I was not surprised that they had a 1.5 star review when I came here. I have 4 kids, ages 2-9, who wouldnt sleep that night because they were afraid of the microwave.

Pretty much the same complaint as Ive read about the Maytag dishwasher control panel issue. I purchased ours in Nov. 2009, issues began in April 2011, and service call for $129 where the technician said it needs a replacement control panel. I spent another $130 for the part and warranty on this specific part. In December 2011, issues occurred again. I ordered a new control panel in January and was told 3-5 days, called after 10 days and was told it was on backorder and should be shipped sometime in March. Youd think the Maytag President would be embarrassed for producing a product like this that in my eyes has tarnished what was a reputable household brand. Not that it will do any good but I will mail a letter to the President. One positive, our kids are learning to wash dishes the way I did as a kid, by hand. I sure hope the new control panel we hope arrives in March fixes this problem for good.

So we bought the whole Maytag kitchen appliance FZ (fingerprint resistant) series suite. That was such a mistake! Id give the part numbers but I think this applies to Maytag in general as it sounds like all of their appliances suck. Ours are 1½ year old and I already want new ones. Over $3,600 for junk. We knew it was no Viking or Sub Zero but didnt expect to flush $4k down the toilet either.The microwave is an over the range type and we have it vented to the outside of the house. The vent works like crap to remove the steam when you have a large pot of water boiling on the stove top. I can put the fan on high and barely any steam goes up the vent, most of it ends up soaking the microwave door to the point where I have to towel it off. The vent will hold up a paper towel so I know its pulling air but the location of the vent in relationship to the large front burners makes it useless. And the self cleaning is as others have already stated - A joke.We bought the fingerprint resistant SS and I would rather have the fingerprints than all of the scratches. Today, and this is no BS, I had a lottery ticket on the fridge under a magnet and I pulled the ticket because I wanted to check the numbers, well I slid the paper about 4 inches while it was still on the fridge under the magnet and now we have these fine scratches everywhere I did this. It wasnt the magnet because it has a felt backer on it, I took the paper off and slid the magnet all over the place, no scratching. I cant believe a piece of paper would even leave a mark at all. This is aside from some larger scratches that someone in the house must have used a feather duster on it or something.The French door fridge is loud and the ice maker is huge! The slide out basket in the freezer always gets cockeyed and stuck like its coming off the track. To line up the door tops you have to adjust the feet on the bottom of the fridge. I have to put ours out of level to get the door tops to line up, well this makes it look terrible in the cabinet space so you have to make a choice of what is uglier - thats just bad engineering. Our old fridge (GE) you could adjust the doors right on the bottom of the door. Its like they forgot this and said, Well you can just tip it one way or another to get them to line up, ya lets put that in the manual. The dishwasher sucks, plan on rinsing everything, even the silverware doesnt come clean. No its not our water.We are so disappointed in this brand which used to be considered very good, what the heck happened? Ship manufacturing over to China? And another thing, I highly doubt this is stainless steel. I know there is ferritic and martensitic stainless that are magnetic but Id bet all of my appliances that this is just regular carbon sheet steel with some coating on it to give a stainless steel look. All except for the range, that is different and doesnt scratch like the fridge, microwave, and dishwasher. Not sure why but probably has to do with the heat so they couldnt use this junk coating, just a guess though. Anyway it doesnt matter, all of the appliances are a complete waste of money. Poor design, poor performance, poor durability, pure junk!

Before today I was happy with my washer. Well yesterday I heard this loud noise. It turns out to be the gear case on my washer. To my surprise the repairman told me that it would cost between $450 and $500 to replace. I called Maytag to check on the 10 years warranty and was told that it would cover the basket and the motor but not the gear case. That is very stupid because without the gear case the washer will not work. This gear case help the sensor work, the basket work. DO NOT BUY ANY A MAYTAG PRODUCT. They do not stand by their product. I have had my washer for 2 years and 10 months. Before this the last washer I purchase was a Lady Kenmore through Sears. I had that washer and dryer for 25 years.

We purchased our washer/dryer in June 2004. I have tried to clean off the rust where the water enters, but not successful. Is there any way to have this replaced at no charge?

Our washer/dryer combination (2005 Maytag Neptune MLE2000AZW) has given us nothing but problems. The main problem is the stink from the washer. The unit is no longer usable and we are searching for a top loading unit to fit in the space. I am so angry - how did this piece of junk ever pass Maytags quality control?

Ive had my washer and dryer since 2007. We purchased a new vacation home and it was included. I used the HD washing machines at my daughters, though hers was a front loader from a different company. Im unhappy with mine. Would not purchase one again. I find my clothes arent clean and my kitchen clothes and towels always have a residue on them. I now wash everything on warm, use the proper amount of soap and have to do heavy load cycle. Im still not happy, but it beats buying a new one.

First let me say I have used Maytag products for 46 years. A little over a year ago bought a new Maytag Centennial Washer (Model MVWC555DW) for a cousin which was responsible to looking after as he had been brain damaged since birth. Needless to say when I started having trouble with clothes not washing and having to bring to my home and wash was not satisfactory. This machine never worked right but until after the 1 year warranty could get by. Needless to say I will never buy another Maytag appliance but now have a Maytag washer/dryer, stove and dishwasher in my home. Maytag is Not the quality that is use to be. WOULD NOT RECOMMEND THIS MACHINE AND ALSO UNDERSTAND FROM LOWES THEY HAVE HAD A LOT OF TROUBLE WITH THIS MODEL.

We bought Maytag dishwasher and Fridge and Whirlpool stove, the dishwasher, front panel came apart, the seal leak, the motor make a serious grinding noise, wheel on the interior racks were broken off easily. All of these parts will not be changed under the extended warranty by King & State, Whirlpool do not want to respond to our request for follow up. Neither is Leons Store where we bought these appliances. Only after 4 years of normal use.... Think about it! Kitchen Aid, Amana, Maytag, Whirlpool, latest Kenmore same products. BBB is not helping resolving these issues, their method is wait and see. Stay away from those companies. As Info: if you need to rinse by hand the dishes before setting them in the dishwasher...wash them much faster and better done.

I inherited this Maytag washer, so it has been around a very long time (I have had it for 18 years). It still runs quite well, has 3 levels of wash/rinse, 3 cycles to wash in. Both of us...me and the washer are still kickin together. Highly recommend Maytag.

We had a Neptune Maytag for over 12 years, best machine ever but this one (Bravos XL) is complete junk. We have been very disappointed in its ability to clean clothes with the length of time to complete its cycles is ridiculous. Its always out of balance with just a few pieces and lack of water twisting everything in knots. Well 16 months after purchase here we are with a broken machine, we have a fried circuit board. Maytag has lost our business permanently.

I purchased the Neptune HE pair because they are front loading and can be set on pedestals to raise them to a comfortable working height, plus the brand and reputation are both excellent. I like that the chimes can be adjusted from low to high, or turned off. The front loading washers clean so much better and with a lot less damage to items than washers with center agitators. Looks are secondary, thats for sure. Functions like warm/warm cycles and being able to adjust to whatever load needs to be washed is really most important to me. Any appliances with a good, proven track record of reliability with few repairs is high on my list. Expensive appliances should be made to last and be of durable quality! No cheap plastic or weak-looking welds or components, thank you! Quiet operation and dependable cleaning and drying are top in my book, and this pair has exceeded even my picky expectations in total overall performance. They are 11 years old now and look & function like new! I had one minor repair on the washer at 5 years, and not a single problem since. With front loading washers, its important to keep the door open a little when not in use so that they dont get a musky smell. Ive gotten into the habit of using laundry boosters to help clothes, sheets, and towels smelling fresh longer, and putting a small amount in the washer drum has kept my whole laundry room smelling nice. Purchasing the pedestal drawers to set the washer and dryer on added extra storage to my laundry and its much easier for me to load/unload them at this comfortable height. Im totally spoiled by it now, so when I use someone elses laundry room (when I visit) I am reminded how nice my own setup is.

I had purchased a Maytag Front Load Washer Model no. MHWE300VW00 in 2009. Now the rear tub, basket, and belt are gone. I will never purchase another Maytag product and would not recommend them to anyone.

I recently bought a home that had a Maytag Neptune set. While they were newer than mine, I sold my Kenmore set, dirt cheap. Last night when I opened the washer door to take the load out, smoke billowed out. Im sick about this. There should be a recall on these washers!

I bought a new Maytag dishwasher installed by East Town Appliance in Wautoma, Wisc. They installed it and ran a full wash cycle and it worked fine. After they were finished, I got all my glasses out and put in their dishwasher all excited to get them clean and sparkling. I started the dishwasher, put on a coat to check my birdfeeders on the deck where I was standing in front of the patio door. I heard water running suddenly. Turning around to see water gushing out of the bottom of the dishwasher. I called East Town back and had the installers return immediately. The pump was stuck open. I called Maytag about what happened and they said they wouldnt pay for the floor damage because it was already installed and to call my insurance company which I did. They went after Maytag and won but I had to pay $500 insurance deductible. I will NEVER buy anything by Maytag again.

This is an awful product. I bought this product from Best Buy at the beginning of August 2018, and can no longer return it because it’s past their 14 day return policy. This washer does not wash clothes well. No matter what setting it’s on, clothes come out looking dirtier than prior to washing. Maytag should do what is right and refund customers for this worthless purchase.

I bought Washer and Dryer Pair new less than 2 years ago. Within 6 months of purchase, the bearing went - warranty. Then 1 week before one year old, bearing went again. I contacted Maytag. They told me it was my problem and I should have bought extended warranty. Lemon law should apply and I asked about appeal process and was told that there is no such thing. Now, the washer is needing a new pump and it is not even 2 years old!

Maytag Bravos Top Loader Model #MVWB400V90 washing machine went out and was showing code F1 code. I looked in the book and it said call service. So, I called Maytag who provided a repair number for the local authorized dealer appliance doctor. I called them 2 weeks later and the tech said, Before I do anything, you have a common problem I’ve been seeing with the motherboard in these machines. You should contact Maytag, and charged me a $100.00 service call fee. Then when I called the Maytag line, 1-800 253-1301, the first lady says I have 2 options: purchasing a $315.00 program plus which would send a tech, cover the part and 1 year warranty or get the number for an authorized repair place. But after hearing the first option, I didnt like either. She proceeded to tell me I could no longer have option 1 because I called a tech out. What?! Where do you think I got the number from, hello?! Then after I asked for a supervisor or manager, they put someone on the line who claimed to be the last and final authority (Robin) that I could speak to. When I asked does she have a boss, she said doesnt everybody? I said after several condescending comments by her. I am being treated like I am not the person who just spent 700 plus dollars and after only 3 years, my washing machine is out and you are treating me like I am the bad guy. I asked for a complaint line or email address to voice my concern but again Robin stated the buck stopped with her; what?! Is this the Maytag my family would own 20 plus years later going strong or a new version who doesnt care after you purchase their washer if it lasts or not? To ask me to spend 600 plus in repairs after you tried to offer me 300 plus in a program is ridiculous and I will never ever buy a Maytag because of this response plus treatment. I will have to buy a whole new washer after only 3 years but I am going to tell the entire world to avoid Maytag if they want a washer to last without any type of resolution beyond doing it yourself.

We bought a new Maytag dishwasher MDB7609 as part of the 2010 recall. Within the first twelve months the black skirt at the bottom of the door collapsed to the floor. It was in small pieces and brittle as though exposed to excess heat. The repairman fixed it free but made the point it was not covered under warranty. Next the heated dry cycle baked the water onto the dishes forming a white crusty layer. We have a water softener that works very well. We stopped using heated dry because it is too hot. Last night before bed, I was standing in the kitchen and I smelled something burning. My wife had mistakenly programmed heated dry into the cycle. Obviously this dishwasher is as much a fire hazard as the one it replaced but no recall has been issued yet.

Purchased a Maytag French door freezer underneath refrigerator 8 years ago. It stopped working because of the circuit board located behind the ice and water compartment on April 7th. Contacted a Maytag repairman, which is a whole other story. Had to order the part, weeks and weeks go by telling us the part is coming. Then a call came from the repair man on June 17th, Maytag no longer makes the part. Meantime we located the part by taking the fridge apart ourselves and ordered it arriving today June 19th. Contacted Maytag - Whirlpool corporate. Answer, We are sorry we no longer make the part, and basically told me after spending $2800.00 8 years ago Im up the creek without a paddle.

I am in my 24th year of using my Maytag washer and dryer. The set was purchased in 1996, so it has been well worth the money. At this time, it does not spin out as well as it used to, but I just fluff the load and spin it again and then it is ready for the dryer. I have been very pleased with the set and have never had to have a repairman work on them. Cant ask for more than that!

On June 17, 2013, we purchased this over the stove microwave for my elderly parents. They use it daily to heat their lunches. In December 2014, it would stop turning and finally in January 2015 it completely died... no heating and no turning. The technician quoted a repair at $200 when we only paid a little more to purchase it. I emailed Maytag to tell them that it was manufactured and purchased in 2013 with light use and that it should never have died in such a short period of time. An e-Solutions Specialist contacted me to tell me that they certainly understand my frustration, but that occasionally failures occur and that there was nothing they could do. I replied back that they could DO something because they were customer service and that was there job. No reply back yet, but after seeing so many of the same issues here, Im not holding my breath and I would never buy or recommend a Maytag product of any kind to anyone. I dont expect 15 years from an appliance, but I certainly think 18 months is just wrong.

A few weeks after I purchased my Maytag MEDC300 dryer in April 26, 2009, I noticed it gradually did not dry as hot as when I first used it but the element did not go out totally until April 2011. Now its November 2011 and the element is out again. Maytag is sending a service man, of course I have to wait until Monday, I am now inconvenienced 2 times in a year.Theres also what appears to be a burn mark on the back of the drum. Two years ago, I paid more than $400.00 for this thing and when it does work, you have to run it over and over again to dry your clothes. Wow! really energy efficient. What a piece of junk! I had my old dryer 10 years before an element went out. I did buy the Lowes protection plan that was sold with a No Lemon Policy. If the product requires more than 3 repairs for the same failure, theyll replace it, it says in the front of the brochure.In the small print on the back, it states 3 repairs for the same failure in one year. These companies are making money off us consumers who buy Maytag because of the name and what is supposed to be quality, and are ripped off by these insurance programs that say one thing but another in the small print. Big business is nothing more than robbers who get away with robbing the hardworking American people. When is it going to stop?

Like everyone else Im calling corporate. Mr Fettig he should be in hall of shame after these complaints with their defective product. My fridge leaking, ice maker broken, water everywhere and eight inches of ice. I wonder if he owns a Maytag himself? Oh well after a while he might have a flood on his floor. This should be recalled just like my first model in 2001 that was a fire hazard. I had to go to the top then and I will now also. We should be protected from buying garbage while he makes 4 million a year.

We bought a Maytag dishwasher on 9/22/2012. Model number MDB7759SAB. Within the past couple of months, it has been very temperamental. The control panel started beeping continuously and some of the functions wouldnt work anymore while others continued to work too well; in that the dishwasher on occasion would rewash several times without anyone starting the machine again. The dishwasher also started leaking water... As of yesterday, the dishwasher control panel stopped responding and then out of the blue, the dishwasher turned itself on in the middle of the night! We called customer service and they said they could send a repairman out for around $89 and then we would have to pay for the parts needed and the cost of labor. After reading many reviews sounding exactly the same as mine, my husband and I are against repairing this lousy machine. Its absolutely ridiculous for a dishwasher to quit unexpectedly like this. Our question now is, which brand to purchase for our next dishwasher? No more junk please!!

I will never buy another Maytag Product in my life again. The Bravo is the worst of the worst washing machines ever. They claim to save on water but the electric it uses is terrible. You have to be a magician to untangle the clothes. Anyone who had anything to do with the workings of this machine should be fired.

Bought a maytag dishwasher 04/12/2013...have been thru 2 control panels...Now installing a third...washer works great except for that!!! Model mdb8949sbb0.

Purchased Maytag washer Centennial Econoserve washer. It was 2 years old Aug 2013. Washer stopped working Sept 16, 2013. Of course since it had Maytag name brand, I did not purchase extended warranty due to thinking it would at least last more than several years. I called Maytag/Whirlpool. They gave me name of authorized repair in our area. So far they have come out 2 times. $560.00 later, it is still not working and they have no answer as to how or what to do. We are now into $1300.00 between purchase and repairs and still no washer. We are retired hard working people and this is really a bad way to treat consumers. Maytag customer service could care less about the situation. They just say we should have purchased extended warranty.

Our Maytag Bravos Top loader with no agitator is headed to the junk pile after 1.5 years of BAD service. I honestly believe that whoever writes a good review on this machine is NOT an actual owner. Lets start with how it NEVER cleaned our clothes... The washer uses barely enough water to get the clothes wet. Soap remains in the clothes so the family is constantly itchy! If you add 3 additional rinse cycles, its still not nearly enough to get out the detergent and youre left asking yourself, What about the HIGH EFFICIENCY???? Next theres the issue of the water never being hot ENOUGH to kill bacteria (were back to the itchy thing). Its suppose to be an energy saver, but at what expense? Its not QUIET like promised (well maybe for the first few months). But upon opening the lid, you realize it was quiet because not a lot was happening to get the clothes clean. Now lets talk about the horrible smell... I dont know where its coming from... It occurs during the wash cycle and smells almost like a natural gas type odor. This is NOT because the washer wasnt cleaned once per month! Maybe its the bright orange RUST near the bleach dispenser or all along the inside rim of the lid... Remember its ONLY 1 and 1/2 years old. Before I get to the ISSUE that finally did this machine in... I have to mention the machines UNEVEN load response.. Brace yourself, it sounds like 1000 tribal drums... and if you dont readjust the 200 lb water logged load, it will just keep on filling up with water and draining indefinitely (so dont leave the house if youre washing jeans, blankets or sheets!). The FINALE of our machine is what I kind of always suspected it would be... the lid lock!!!! One day it stopped in the middle of a cycle and the door remained locked... After unplugging and retrying, the door unlocked, the buttons all worked, but the machine will not fill up with water or start a cycle. To be honest... I am so GRATEFUL! I get to buy a new machine and although Im pretty pissed that the machine died after just 1.5 years, we can finally have CLEAN clothes again, peaceful laundry days and get rid of the ITCHIES!!!! Bye bye FOREVER Maytag!!!!!!

I would like to start with, my Mother had always used Maytag washer and dryers. Her machines would last 20 years or more. I bought a Maytag front loader washer and dryer in 2006, since owning these machines have spent in upwards of $1400 in repairs. Some being flood out of tub, mother board blow out a couple of times as well as various other issues. The biggest problem is the awful smell of our clothes, I must wash clothes multiple times to try and remove these smells. I tried contacting Maytag and they dont want to hear my complaints and push me off to purchasing another washer and dryer. Oh, I will be buying a new washer and dryer it just will not be Maytag. Do yourselves a favor and DO NOT buy another Maytag. This is not the same company my Mother knew and trusted.

I purchased high end Maytag washer, dryer, dishwasher and microwave in May 2010. On Saturday 4/25/14, the Maytag Microwave stopped heating. The fan runs, the panel, display, lights, clock, and tray all work. It just doesnt cook. The Microwave was installed in June of 2010. Not even 4 years old. I have tried to troubleshoot via the instructions that came with the microwave, i.e. Check the demo mode is not on. Dont know why after 3 yrs it would be, but checked it. No help. Pulled the plug out and replaced; turned breaker on and off; checked to see if its was locked. Nothing. I then checked the door and I found that the plastic inside panel on the latching side of the door is pulling away from the door itself, which is part of the locking system. The magnetron shouldnt work if the door system isnt closing properly. The latch system is what is causing the door to pull apart. I am wondering now how much microwave exposure my family has been getting from a malfunctioning door? I have had a Microwave, dishwasher and refrigerator made by Maytag in the past. The refrigerator is 14 yrs old and still works fine. The microwave and dishwasher were at least 10 yrs old when I replaced them with the new Maytags I have now. Here is the problem. Maytag is not Maytag Corp. anymore. Whirlpool Corp now owns the Maytag brand. Prior to the old Maytags I had, I had GE fridge which was junk, and Whirlpool, dishwasher, stove and microwave. They were also junk. I swore I would never buy Whirlpool products again. Surprise.

I attempted over and over just to swap out washing machines. I originally purchased a washer and dryer because of a defect in the top load they delivered. They talked me in to the frontload Neptune instead. Within months I started having daily reactions to mold and to my disgust found out it was from my washing machine. I begged to switch back to the top load I originally ordered and the store would not let me and referred me to Maytag who sent me some tablets and would help me no further. Apparently, the Maytag repairman wasnt lonely anymore if a product had to be manufactured and ready for complaint calls. Well I used the product. I used vinegar and baking soda. I have used hot water and bleach. I have left the door open to dry...It is the most cared for item in our family and the one that makes me ill literally. I cannot afford to buy a different one and would be interested to know if my husband’s declining health issues have anything to do with our mold issue or if it is just depression...Anyway, I was very discouraged to find out that other people in other states had washing machines replaced, but why didnt I? I would be happy if they could buy back my old Maytag that I had prior to this Neptune, I am sure it is making someone very happy somewhere. Why couldnt they have respected my very true complaint? I was not trying to get something for nothing. I paid for something to keep us cleaner and free from allergens and instead wash my clothes in mold and have mold spores leaching into the air in my home. Please help.

Our Maytag refrigerator was about a year old when we noticed rust on the edge of the stainless steel doors. I called Maytag and they were nice enough to replace the doors even though the warranty had expired by their standards. Keep in mind, the warranty starts when you purchase the product, not when you install it. We ordered our appliances from Lowes well in advance of our kitchen remodel so we would have them when we needed them. The time our appliances sat in Lowes warehouse used up two months of our warranty.Now, the new stainless steel doors are rusting and they are refusing to do any thing about it. Should stainless steel rust? Maytag doesnt seem to care whether their product performs the way they should. Its all about the warranty. Once the warranty lapses, they could care less whether their product blows up. Thats the customers problem. Whatever happened to building a quality product that lasted and customers bought for generations? Obviously, thats a thing of the past.My goal in writing this is to make consumers aware of appliance warranties. When I spoke to Lucas, a Maytag customer service supervisor, he informed me their products offered no warranty on the finish of the product. So, according to Lucas, the finish on your brand new Maytag appliance could flake off like dandruff and its your problem regardless whether its a manufacturing defect or not. Remember, buyer beware!

In December 2010, we purchased our Maytag Quiet Series dishwasher model #MDBM601AWB3, serial #NY2916421. At first the sanitize light quit working about 6 months ago. Today, September 30, 2012, this piece of crap will not turn on at all. There are no lights on at all. We paid almost $600.00. As far as being quiet, oh yes it is quiet alright! We the consumers are demanding a recall. Look at the complaints! Its a manufacturer defect in these control panels. I will not be forced into buying another dishwasher or a control panel. I want this company to stand up and say theyre sorry and fix this problem for all of us Americans!

My Maytag dishwasher will not come on and it is loaded. The control panel is out for the third time.

We purchased a Maytag refrigerator (freezer on top) model m1txegmyw00 in May 2012 and the compressor recently failed roughly 3 months from the two-year mark. We first noticed the issue this winter when the bottom level of the fridge start freezing our food. We adjusted the internal temperature setting down, but this did nothing. Then the compressor started cycling on/off for roughly 5 minutes at a time. After we noticed that, the freezer no longer kept things frozen. We called the Maytag repairman ($80 including taxes just to visit). He said the compressor is gone and that They dont make them like they used to. - I thought he was joking. He also recommended getting a servicing contract on a new fridge (but I would expect that from a serviceman). The cost to replace the compressor was over $600 and their work is only guaranteed on that part for 3 months (so anything else in the fridge could go wrong). I asked if we could have avoided this - he said it was possible that if we had unplugged the fridge for 10 minutes when we noticed the on/off cycling, it might have given the fridge time to reset (so take that for what it is worth). Our previous fridge lasted over 8 years - I dont understand how Maytag (owned by Whirlpool) can sell a high ticket item that will work for less than two years. I will not be purchasing another one.

Lid lock issue. 2 years old. I will never buy a Maytag, or any other Whirlpool brand for that matter. I am VERY disappointed. A service call will cost at least $200 dollars so why not just buy a new washer for that price. Also, I read that consumers should stay away from automatic water level washers. They never work right.

Have a Maytag refrigerator, less than 2 years old. Water is leaking from top of the inside of the refrigerator, presumably related to water dispenser, unrelated to filter, and dispenser still functions. In shock, Ill have to pay an additional $347.00 to Maytag for an additional warranty if I want them to remedy this!!! Model # MFT2672AEM10. Buyer beware! Upset that such a new refrigerator would have problems - more upset that the company is making no efforts to make it right without charging more. The refrigerator was not cheap in first place. Also the time spent to have someone come out... Maytag advertises repairman boredom.... Never had another problem with other appliances unless they were much older!!!

I bought my maytag stove model MGR7662WS on January 30, 2011 and have had it serviced 3 times... same problem. I set oven to 350 degrees, put food in oven and later check on food only to find the temperature reads 350 but the oven is cold. Food is not cooked and it smells like gas. I turn it off and turn it back on and it does not turn on most of the time. Service guy keeps replacing parts and says he will replace the same part he just replaced last week. He says sometimes the part comes out defective. I think the stove is defective and I have thrown away so much food because it does not finish cooking and smells like gas. Its so frustrating because my Thanksgiving was ruined two years in a row due to turkey not cooking.

The right front heating element works at the high position only. The over doors viewing glass is too fragile. It shattered while positioning the range. Otherwise, there are no other issues with electric range.

I paid $958 + tax for a Maytag Bravos washing machine in August 2008. I live by myself, so the machine is not overused. Nevertheless, it began to sound like a jet airplane during the spin cycle. And then in May of 2012, it failed with error code F51, catastrophic failure. The machine was not even four years old. I called a certified Maytag repairman. In less than 5 minutes, he told me the cost to repair would be about $900, and then he charged $115 for the service call! A call to Maytag resulted in Im sorry, there is nothing we can do.

We have had our washing machine for about 6 months, we got the F3 E6 error code. After doing some research, we found out that the control module was what we needed to replace. My husband and I called both Maytag and Lowe’s, (the store we purchased the washer from). We have been given the runaround. After talking with several managers in the Lowe’s warranty department, we were told that we had to contact Maytag directly about that particular problem. Okay, no big deal. We called and every single time we were put on hold for at least 30 minutes before we were hung up on. Not once did we even get to speak to a person. If we don’t get a response and our problem doesn’t get fixed, I will be going to the Better Business Bureau.

My old Maytag is still working after 20 years but my husband surprised me with a new pair! Washers is just pure junk. Not enough water to hardly wet the clothes. They just rub together and get worn out looking, towels are rough and not soft but my biggest complaint is the AWFUL wrinkles! I have to iron everything! Only had it 3 days, called Menards and asked if we could return for an exchange or upgrade and they said no. If this is the best American Made has to offer, then I will look at the Samsung! Shame on you Maytag. Not one good review on here and you do nothing to restore confidence in American Made. I will spread the word - NEVER by a Maytag or an appliance from Menards. Neither one stands behind the piece of junk!

Maytag Top-loading washer MVWP475EWO - I just want to comment on how engineers have made our washing machines worse instead of better. I had to replace my Whirlpool Cabrio washing machine - and did try a new one of that brand, but had the dealer take it back. It had so little water when it ran and was a piece of junk. Anyway, replaced it with the Maytag and it too has the water saving feature (which I understand all of them do) but I have to put it on the bulky setting all the time to even get the water to at least cover the clothes. The clothes just barely, if at all, actually move! They sort of rotate a little at a very slow speed. Boy, maybe this was the time to try a front loader so the clothes at least moved a little in the machine! I am so disappointed in how all the machines are manufactured now. One dealer told me I would like the Speed Queen, but it would take five weeks to get one. Thought this Maytag might do the trick, but now Im stuck with it anyway. It does not spin the clothes out nearly so well as my old Cabrio did. The clothes are pretty wet! So, another fine engineering feature. I wish the engineers would be the ones that actually did some laundry so they would see how bad the machines are. My daughter has three young boys and theres no way this would clean the clothes for her. I told her she should be glad her machine is still working. The dealer was very nice about it when I returned the other one, but it seems all the machines arent really made to clean clothes anymore.

Neptune washer maxima XL steam - Our machine is only 2 years old and we feel the soap dispenser is defective. That little door inside to choose either liquid or powder is not flush with the basic cup and to make matter worse, there is a V shape hole at the bottom of that little door. Meaning, fill it up, and while you are looking for the softener in your closet, all the expensive liquid HE soap is on your floor! And when you close the door, if you wait for starting the load, all the soap goes into that rubber gulley instead of being sent over the clothes. I just got off the phone with them, they wanted to send a technician AT MY EXPENSE - when I do feel it is a deign mistake, not a use/abuse on my part. I proposed instead to send them a picture. They refused. I proposed to send them the soap drawer, they refused as well. I will never buy Maytag ever again and dont recommend to anyone to go to this Brand name!

We bought a Maytag Refrigerator, Model MSB27C2XAMSS from BrandsMart on 2/4/2015. Today, I made my 4th Service Call for the Ice Maker not making ice. The service department has replaced the icemaker, repaired it and still does not work. When I call for service I usually have to wait 5-7 days before I can have a technician come to my home. Also, the refrigerator door does not close unless you push it completely to the refrigerator, unlike most refrigerators that I have had. I would never buy another Maytag refrigerator and certainly will make an informed and researched decision before buying another refrigerator. I am truly dissatisfied with this refrigerator and would suggest looking for other brands.

We purchased our Maytag dishwasher (model MDB7609AWW2) on November 14th, 2009 from a local appliance shop in White Plains, NY. Total purchase price was $449, not including tax.Sometime in November of 2011, the unit stopped working. I tried every simple test I could think of to hopefully reset the unit. Finishing the obvious checks, I researched some possible problems on the internet latch micro switch, drainage problem, dirty latch, etc. Frustrated as nothing got it working again, I called a repairman recommended to us by the appliance store.The repairman charged me $75 for the visit just to tell me that the control board is shot. Even worse, and this is the reason for this letter, the part costs $329 plus $40 in labor! That is outrageous! If you do the math, I am facing the costs of a brand new unit to fix the old one. That might make sense if the unit was 8 years old but it is barely 2.I have sat on the decision now for a few days as I am beyond upset and I never make good decisions when I feel like this. But to recap, Maytag manufactures an appliance where its basic function - turning on - fails in 2 years and the repair cost essentially totals (to use insurance parlance) the unit. I find this absolutely unacceptable.I don’t expect Maytag to do anything for me. But I will say this; I plan on letting everyone I know just how this experience went. To make things worse, I am willing to pay for a quality unit but how does anyone know what that is anymore? For color, my grandmother has a KitchenAid dishwasher from the 1970s that is still running fine. No membrane controls, no delay functions or fancy BS super sanitary cycles and guess what, it has no control board, just plain old dials and buttons. Imagine that mechanical control? Built to last unlike the junk you see today.To remedy, I plan on picking up a used machine from the classifieds. I’ll install it myself and be able to do this for 9 years at $449, assuming it only lasts one year (I’m finding these units for $50 used). I may get lucky and find an old one from the 70s that will last a lot longer than that.

After having had Maytag Highlander washer and dryer for 28 years in our early married life, and continuing to think that Maytag was a quality product, we purchased the Neptune front load washer MAH6700AWW. Let me tell you this IS NOT your mothers washer, nor is this Maytag a quality product. First it was necessary to install water pipe shock arrestors because of the water valve on washer causing shock in the waterline when it closed. The automatic Softener/detergent dispenser didnt work from day one.Coins and etc. constantly kept getting under flippers and couldnt be easily removed. I found that it was impossible to remove the plastic flipper without breaking a plastic mounting tab. On my first call to customer the Maytag Customer Loyalty Team, aka Customer Service (CS), I was told that the plastic flippers were not available as a separate part, and that the entire tub assembly with plastic flippers would need to be replaced. WHAT???????? THATS LUDICROUS. After temporarily securing the broken flipper to the tub, I thought Id call again about a week later to see if the previous answer was correct. On this call, the customer service lady (whose name I have), said the flippers are available and that she would send two at no charge. A few days later two flippers arrived, but were not the correct ones. I then decided to drill two holes in the tub and remounted the broken flipper with two stainless screws as a permanent solution.Two pumps needed to be replaced. One was replaced under warranty and one by myself. The one replaced by me was damaged by a coin that made its way from the tub to the pump. Other washer manufacturers provide a means of trapping such objects before they get to the pump. The wash cycle stopped unexpectedly numerous times without reason, after which the code 5d was displayed. I called Maytag Customer service. The representative didnt know what 5d code meant. Her suggestion was to call a service man. Again, I called later to ask and was told 5d meant excessive suds which wasnt the cause. Might this have been a control problem?There were three incidents of water discharging onto the floor from under the washer over the last two months, which caused water to cover an area of approximately 5 by 12 resulting in extensive cleanup in addition to damage to stored items. Since these occurrences were weeks apart and unpredictable, I knew the problem would be difficult, if not impossible, to diagnose, even by a serviceman. I concluded that it was probably a problem with the control; either filling too long or not emptying the tub before refilling for the next cycle. Thats when I decided to send this troublesome Maytag piece of junk to the landfill.

My wife and I bought a Maytag Bravos at the suggestion of a store employee at Lowes. Since we have owned it, I have seen the reviews and the washer has been a total let down. We have experienced all the same complaints. Loud noise, door lock not working, not enough water in the drum to wash clothes, and the bearings going out and it doesnt work. NEVER will we buy a MAYTAG again. To the scrap yard I go today. Thanks MAYTAG for wasting my money. Thanks LOWES for recommending this garbage.

We purchased our washer and dryer set in December of 2010 and had it for about 2 years with the extended warranty...needless to say around 1 1/2 - 2 years the metal around our bleach dispenser started rusting. Maytag considers this cosmetic! I am shocked to think that its cosmetic...on the outside of the washer yes, but on the inside no! It is faulty on Maytags part. I have spoken with Maytag and they tell me if it doesnt happen within the first 30 days there is nothing they can do. So I will tell anyone and everyone what was said to me via Maytags own repairman, Buy cheaper washers as NO ONE offers an extended warranty on the inside of the washer rusting. Whirlpool is the owner of Maytag now so beware of Whirlpool as well. Check out the warranties and make sure you will be covered longer than 30 days for rusting on any washer you intend on purchasing. We learned the hard way and well....we will be buying a cheap washer like the repairman suggested when this one goes out.

I have had my Maytag Bravo for 5 years now. I originally paid 1800.00 for the set. And yes that is without the tax. Well I also got a warranty. Three years after I purchased my set my dryer stopped drying my clothes. I called the warranty company for a repair man and lo and behold my warranty is over. The repairman came and said that my lint was backed up. He stated that it was a good thing that I called when I did because they have been known to catch on fire. I asked him how is this possible? I check my lint screen and clean it after every load. He stated that the lint falls off the screen and just settles at the bottom of the dryer. And sometimes the dryer will get so hot that it will actually set the lint on fire. He fixed it but now it is back to doing the same thing two short years later. Im thinking that Maytag must know about this now and I am wondering why they havent did a recall on these before someone gets hurt or even worse by trying to do laundry.

Im have finally given up and purchased a replacement for my Maytag Bravos XL Top Loading High Efficiency Washer! The Maytag was 2 years old and I have ALWAYS had trouble with it. My towels became sour after 1 or 2 uses (sometimes they smell sour even before use!). My dark clothes ALWAYS came out of the wash LOADED with lint. I researched online to determine whether these were common problems and found several sites with suggestions such as: dont use more than 1-2 spoons full of high efficiency detergent (which recommendation I followed), Use white vinegar or liquid fabric softener. (I tried both with only minimal results.) ALSO use a dryer sheet in the dryer (I did this but it seemed like a waste since I was already using fabric softener in the washer). Dont overload the washer. (I didnt, but if I couldnt fill it, then why did I buy a washer with such a large tub ?!) Clean the washer monthly. (I faithfully did so, and tried alternating Affresh and bleach to see if theres any difference in the result... not really. Make sure you are fully drying the towels (I ALWAYS DID!).We had a Sears repair technician come to the house the last time my frustration level was overflowing and she only made me feel like an idiot, repeating some of the above recommendations and insisting they would solve the problem -- which, if they had worked, would have precluded my need to call a repair technician!!! The repair technician provided no other service or ideas to fix the problems. My husband decided we should go back to the tried and true agitator-type washer... bye-bye, Maytag Bravos.

We are a family of nine so I wash a lot of laundry. We bought this washing machine a month ago and hoped it would perform like our prior one. The problems are many. It is too smart for its own good- it requires a cleaning after every 30 washes but gives you zero warning beforehand so you will already have the clothes in and started the cycle when it will stop the cycle saying it needs cleaned. There is nothing you can do to override the cleaning cycle, so you are forced to remove your sopping wet clothes and run the cleaning cycle- wasting time and money on precious water! It also wants you to use its specialty affresh to clean it with, adding cost we hadnt planned on. Then you cant tell when to put the clothes in as it tells you to start the washer and then add the clothes, but if you put the clothes in first sometimes it wont start because it wont sense properly, and if you start it without the clothes. Then when you stop to add the clothes it wont start it with the clothes in it- which way does the machine want it?! So it is a guessing game as if the washing cycle will even start. And the washer wont hold as many clothes as our last one did. If there are too many clothes, the cycle will stop and it will refuse to wash until some are removed. Whenever there is a problem starting, which in one month has been four times now for us, it is a huge guessing game as to what is wrong for why it wont start. I dont need this kind of frustration! Further, the locking mechanism in the washer is plastic, and I know from experience that plastic parts will be the first to break. Had I realized this before purchasing, I would have looked for a metal locking device. My guess is when it does break, the whole washer will break. Also, from day one, it has made a sound that Im not sure is normal. It sounds almost like grinding gears every time each various phase starts or stops (washing, rinsing, draining, etc.). I sincerely hope this isnt a manufacturer defect as we didnt buy the extended warranty. We researched this model before buying and many were happy with it but I hate this washer! I loved my last Samsung washer but it rusted all over after just five and a half years even though it still worked great, so I didnt want to buy Samsung again so we took a chance with this Maytag. I am regretting this purchase. I consider myself to be a person easy to please. I want a washer that works that wont rust that you can put a ton of clothes in and throw it in the wash and forget about it. I dont want all this high-tech sensing stuff that just messes up and is highly inaccurate in what it senses! Why cant companies offer a simple, high quality product anymore that works, without the added costly features?! The model number is: MVW6230HW0. Avoid this model number.

I purchased a Maytag Dryer Model MEDC200XW1 Electric Dryer in November of 2011. Along with a Maytag Washer from Home Depot. This week the dryer stopped heating for no apparent reason. I use it about three times a week. I tried to speak to Maytag customer service, they were very rude and did not care I spent thousands of dollars in kitchen appliances as well. They would not even cover the service call or diagnostic or half the repair cost. Supervisor Brian @ Maytag Customer Service was rude and unprofessional. I will never buy their product again.

Bought brand new Maytag dishwasher. Worked great for 3 years. Then caught on fire. Couldnt contact maytag for a month because when you call your on hold for 30 minutes. Then when I do contact them they will only want to give 50%off another of their products that Ive already had catch on fire. I will never buy another one ever.

We bought what was supposed to be the top of the line Maytag dishwasher as part of a kitchen remodel in 2011. Well tonight it has quit working for the 3rd time! I think this is the last straw for us! Tired of spending all this money having it fixed. We also bought a Maytag microwave at the same time that has been nothing but trouble from day 1, but not as bad as the dishwasher. I can promise you we will never buy another Maytag product ever. Heck at this point, I would not accept a free Maytag machine of any kind! Stay away from Maytag!! Just to be more specific, the first time the dishwasher quit it was the board and cost us half as much as the dishwasher. I see lots of mentions of boards going out early.

We 19 years and gently used. The door latch broke. We purchased a used quiet series Maytag dishwasher and found that the door latch failed on this. I recently found over 600 complaints for the same problem. If you are receiving this many complaints and its one of your most frequent complaint, do you think its time for a redesign of the door latch mechanic is??? Or are you relying on your reputation and dont care about quality anymore?This is it for Maytag. Im glad we didnt buy a new Maytag because we would be stuck again with a crappy door latch. If you cant be bothered with fixing your door latch issues and you know that you have a long term problem here, you at least can send a new door handle kit to those of us who are complaining. Of course you wont do that. And the only recourse I have as a consumer is to tell others about the ongoing problem with your front door latch on my social media. Sadly, you are now only another crappy dishwasher with no real quality control. I bought several appliances from you because of your reputation for appliances that last. Seems that is now a myth.