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Maytag Dishwasher Model MDB4949SHB
Maytag - 24in Front Control Built-In Dishwasher with Stainless Steel Tub - Black
Maytag builds a strong, yet quiet dishwasher with a fingerprint resistant stainless steel exterior and stainless steel tub to stand up to years of the toughest cleaning jobs. We've thrown in the most powerful dishwasher motor on the market and a 4-blade stainless steel chopper. Plus, we stand behind what we've built with a 10-year limited parts warranty.
Manufacturer: Maytag
MODEL: MDB4949SHB
MSRP: $584.99 USD
Maytag Dishwasher Model MDB4949SHB Error Codes
CODE: 0
PROBLEM: If only this symbol is displayed, the controller did not detect any errors.
FIX: None required, all is working property.
CODE: F0
PROBLEM: Control Board Error
FIX: Control board door circuit does not appear to be operating properly, check control board.
CODE: F1
PROBLEM: Motor Fault - motor current not changing
FIX: Check wiring to motor from control board. Check for bad motor.
CODE: F2
PROBLEM: Heater Fault - heater current not changing
FIX: Check wiring to heater from control board. Check for bad heater, open high limit thermostat
CODE: F3
PROBLEM: High Current Error
FIX: This error is probably caused by the heater or motor being energized when they should not be. This could be due to faulty wiring (shorts) or a welded relay. This error could also be caused by line current surges seen by the current sensor.
CODE: F4
PROBLEM: Detergent Fault - no conductivity change
FIX: Check that consumer is using detergent in the main cup. Check the detergent cup wax motor and the wiring to and from the wax motor.
CODE: F5
PROBLEM: Rinse Aid Fault
FIX: Check connector from control board to rinse dispenser. Check for bad rinse aid dispenser.
CODE: F7
PROBLEM: Turbidity Senior Fault
FIX: A bad turbidity sensor reading has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: F8
PROBLEM: Wash Ann Fault
FIX: A bad washer arm reading has occurred. Check connections to Wash Process Sensor from control board. Check pump for the correct back wash arms and alignment of sensor. Check for properly operating wash process sensor. Finally check control board.
CODE: F9
PROBLEM: Thermistor Fault
FIX: A bad temperature sensor reading has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: 1F0
PROBLEM: Washer Arm Senior Error
FIX: Check magnet In back rinse arms in pump. Check for operational sensor cluster. Check user loading pattern.
CODE: 1F1
PROBLEM: Conductivity Fault
FIX: A bad conductivity sensor reading has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: 1F2
PROBLEM: High Limit Thermostat
FIX: Check the high limit thermostat for operation.
CODE: 1F3
PROBLEM: Communication Problem
FIX: A bad communication to the sensor has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: 1F4
PROBLEM: Cold Water Problem
FIX: Check with the consumer to make sure the inlet water temperature Is near 120* F. If necessary suggest that the kitchen faucet be started before the cycle is to get hotter water to the dishwasher from the start
CODE: 1F5
PROBLEM: Current Sensor Bad
FIX: A bad current sensor on the control board has been detected. Check to make sure connections to board are correct and the black power line Is properly connected to the VS' spade terminal on the board.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Dishwasher Model MDB4949SHB
We purchased a gas range and over the range Maytag microwave a few years back and have had problem after problem with the microwave. Weve had 3-4, maybe more, repairman here and they replaced pretty much everything. Its been going for about a couple years now without a service call, but it went out again today. Very frustrating when you spend good money on junk. We are now to the point that we either replace it with another brand or we just put in a hood and have a microwave on the counter. Just so frustrating. I would not recommend Maytag over the range microwave to anyone!
I found this washing machine reliable for over 10 years. I paid more for this brand but it was worth the extra cost. I found this washing machine Simple to use. I would recommend this washing machine.
It’s the worst washer I have ever encountered! I never have clothes that smell clean. The water seems to never completely spin out, the spin cycle is terrible!!! My whole house shakes when it’s spinning and the noise coming from it is so loud. The time on it is never correct; it will say there is 9 minutes left and then just go to 1 and quit! My clothes have never looked clean with this machine. And yes, I use very good detergents and everything else to try to help with no luck! The dryer just takes forever to dry anything. Needless to say, I will NEVER purchase another Maytag again!
Purchased a Maytag French door freezer underneath refrigerator 8 years ago. It stopped working because of the circuit board located behind the ice and water compartment on April 7th. Contacted a Maytag repairman, which is a whole other story. Had to order the part, weeks and weeks go by telling us the part is coming. Then a call came from the repair man on June 17th, Maytag no longer makes the part. Meantime we located the part by taking the fridge apart ourselves and ordered it arriving today June 19th. Contacted Maytag - Whirlpool corporate. Answer, We are sorry we no longer make the part, and basically told me after spending $2800.00 8 years ago Im up the creek without a paddle.
We have reported the first time use of New Gas Range using the oven and range top at the same time is impossible because of BURN HAZARD AND the response was soft with no explanations. The range arrived March 26, 2015. We were impressed with first baking only. Family arrived at our vacation home for Easter celebration. Our first meal on Good Friday using both oven and range top was a disaster and the cook was burned on the stainless steel knobs. The oven vents below the knobs were about the temperature of the 380 degree setting of the oven!We rendered the unit unusable and called Maytag customer care department during the late table dinner. I explained on the 45 min call we were having this event and would be all leaving Thursday and their solution was 8 to 10 day shipping of Fake composite stainless looking knobs. These knobs will have to be sent to our Ohio home 500 miles west of the Range location?? If they could ship that day why not overnight??THE SOLUTION OF WEARING OVEN MITTS FOR STOVETOP COOKING IS NOTHING SHORT of silly to conduct meals for our guest. And other members of our family that we permit occasional use of the home open to burns using this Range until we drive 1000 miles round trip to drive the knobs back to NJ from Ohio??? Customer Care fails to listen. We will not be returning until May. To illustrate my concerns about the logistical issues I asked if Maytag would pay for the mileage and tolls for me to replace BURN proof knobs. Oh and will it work or melt? Furthermore who will pay for the takeout needed to feed our family? He did not get it and consulted with supervisors for most of the call therefore 45 min of wasted call. No solution, self installation on an $800 Range. Dissatisfied CUSTOMER with an unusable Gas Range Burn HAZARD!! Poor Design oven vents less than 2 inches below stove knobs! See Photos.
Double door Maytag 3 years old has been leaking water in freezer floor and forming sheet of ice. After reading the reviews, I may decide to buy a different brand. Why spend more money on repairs! Very bad experience!
Dryer doesn’t dry any size load in one cycle regardless of settings. Mysteriously, it triggers a message to check the lint filter and line when running a small load with nothing blocking the venting system. It never happens on large loads which would block more of the air flow. You could get a comparably sized dryer for much less. This not the premium product that you pay for.
My 16-month old dishwasher, which is not being used everyday, broke its control panel. Maytag will not fix it for free because they only back it for one year. This is a major appliance, shouldnt it last more than 16 months? The cost to repair is almost as much as a new dishwasher.
I have a similar story to Patricia. Been without a fridge for over a month. Refrigerator is almost brand new (bought last year) and a service-person has been out three times (going on 4) to fix it. The fixes NEVER work and then they have to order ANOTHER part and I have to wait for the part AND THEN the service person. I should not have to wait once the part comes in. People who have been waiting should be at the TOP of the list. Then again, this is Maytag...probably EVERYONE has been waiting for a fix.Ill never buy a Maytag appliance again unless they give me a new appliance, pay for the apartment sized refrigerator I was forced to buy while I waited--I have 3 children who need fresh food--and replace the $300 worth of groceries that went bad when I was assured the second fix would work (they wont replace my refrigerator--if they do, Ill be satisfied--unless it breaks in less than a year, too).
We purchased a Maytag Dryer with the lint vent on top on March 21, 2014 from ABC Warehouse in Ann Arbor, MI. Whoever engineered this does not dry clothes. Trust me, this will be the last Maytag I buy. There is lint seeping out of the top and when you clean it the lint gets all over the place therefore, my laundry room is always full of dust.
I bought this electric dryer Bravos (Model# MEDB850YW0) in Nov. 2011. Since I bought it, its giving me the same problem - it doesnt want to turn on. Today is the 6th time that I have been calling the customer service to fix it. Yesterday, it just got fixed; and today, its not working again for the same problem. I asked them if they can give me a new one, since its not even over 1 year. But they said they will not replace it because it cant be fixed. But it is so ridiculous, and its wasting my time. This is so unfair. I paid $800.00 for this machine.
Rather than go through all the things I dont like about this washer, just read all the complaints because that is my complaints also: bearings, not enough water in tub, clothes not getting cleaned. Just check out the lint filter and see the gray and dirty lint after a load and you will see it doesnt clean the clothes. Now, the motherboard is kaput! Cycles are all screwed up. Cost is $386 for motherboard plus labor and I will not put one more cent in this piece of crap.Listening to the salesman and consumer reports on the best washer to buy. All they are concerned with is energy savings and believe me when I say that all energy savings products are a joke because you give up operating ability for the sake of energy savings-- true of refrigerators and washers, dryers, furnaces and the like. I will be buying an agitator washing machine. The saving on water are not enough to give up clean clothes.
I purchased both the washer and dryer in this series. First the washer does a horrible job actually cleaning the clothes unless you set it as a bulky load and use more water. Despite that issue, after only owning the set for four years the dryer broke down. It made a terrible noise and you could not run it because it was far too noisy. My husband thankfully bought a replacement part and fixed that issue. A few months later I started having trouble with the washing machine. It freezes constantly and I have to unplug to get it working again. It usually take over 15 times to actually get it to begin to fill with water. Now it started to stop working during the wash cycle and I have to unplug it again to get it going. Most times I have to change it to another setting like rinse and spin or drain and spin to complete a wash cycle. Last night it began to have a plastic burning smell. I used to own the same washer for 20 years and only had minor issues that come with extended use. To only own this pair for under five years and have them both break down proves that these are poorly made products and you should save your money and purchase a different brand altogether. I will never buy another Maytag as long as I live if this is how well their products are made. I expect to have my appliances last longer than five years for their price. So save your money when it comes to these machines. I promise you will not be happy with your purchase. I will either have to repair the washer and hope it will last at least a few more years or chalk this up to a lesson learned and discard both machines.
Weve only had the machines for about a year, but so far they operate perfectly. However, the washing machine seems to take much longer to operate than my prior machine and is much noisier. But, the cleanliness of our clothes is great!
We had a Maytag washer and dryer for over 32 years, the same washer and dryer. Finally our washer failed. We thought it would be a good idea to stick with Maytag. My husband purchased the Bravos XL Maytag washing machine. It is the worst washing machine ever and I regret the purchase. The washing machine doesnt clean clothes. If you use a powdered soap of any kind it leaves residue all over your clothes due to the fact it doesnt use enough water. It binds everything up. It becomes unbalanced with any larger load. Completely ties your sheets and your pants into knots. Yes literally I pull my clothes out and they are in a knot. The washer started to leak about two months ago after having it for a year-and-a-half. We couldnt locate the leak so we had to call a repairman and it cost us over $240 in parts and labor.
Like everyone else got that French door fridge and was also duped on that 1 yr warranty - a 95 dollar repair visit for a 485 repair job on a 1200 dollar purchase. Shame on them. Im gonna fix my new floor and replace that frozen bottom, leaking on the left, non-working ice maker 2 yr old refrigerator. Very disappointed with the whole thing and sorry for all of our losses.
We purchased a Maytag Bravos set in 2011. The dryer works great, but the washer not so much. Every load of darks comes out with soap scum all over. I use the HE detergent and most time use less than what the load should have. We have soft water and I also use softener. Ive also tried up to 3 extra rinse cycles and a smaller load size and still have soap scum all over. Im sure the light colored loads come out same, just cant see it. Needless to say, very, very upset with this washer. I, too, will never buy another Maytag product, nor will I recommend one. Had our yearly maintenance check the other day and the service man couldnt give me the reason its doing this. So, so disappointed in this product!!
Purchased new Maytag Refrigerator from Mannys in Western MA. Top freezer, over $900.00. Never has worked correctly. We need to turn the freezer way up to freeze the ice cream and it forms frost all around the freezer with mini icicles hanging! But even worse... no matter what setting you put the refrigerator on it ruins your food by freezing everything. The only safe spot is in the deli drawer. I have thrown away hundreds of dollars worth of food that is destroyed because it froze in the refrigerator.A service man from Mannys came and ordered parts. He came back and said they were the wrong parts. Now he says that the refrigerator has a problem and Maytag is trying to come out with a plan on how to fix it. I talked with Maytag (took 44 minutes to get someone on the phone). The manager in service was rude, said they dont replace food and they would work on fixing it. 2 weeks later... no calls from either place. I called Mannys and they said they should have some news by next week. In the meantime I dont have a refrigerator that works! NEVER BUY A MAYTAG REFRIGERATOR!!! It is still under warranty and I asked for a new refrigerator... both Mannys and Maytag said no way.
I have had my Maytag refrigerator for eight years and it is best one I have had in fifty years. It is dependable, quiet running and easy to maintain. The ice maker is wonderful; it always has ice ready even on the hottest summer day. If and when I ever need to purchase another refrigerator, I wouldnt hesitate to buy another Maytag!
We purchased a Maytag Washer and Dryer from The Home Depot in September of 2017. We did not purchase the extended warranty because of our confidence in the brand. Within less than a year, both appliances started making noises. By September of 2018, the washer sounded like it had a bag of mice squeaking inside every time we ran a load and had stopped spinning entirely. I called and spoke to a very kind lady who assured me that even if we were outside the one year manufacturers warranty, they would offer us the extended warranty without question because it was so close to the one year purchase. She took my credit card, we were charged for a five year plan and service was scheduled. After service, both units were still louder than I would prefer but the technician said it was common. Over the last few months, both have become louder and louder. Now the dryer shuts off and wont stay on. When I called back to schedule service again, the date of our purchase was all of a sudden in question. (I applied for the contract over the phone so THEIR rep entered the purchase date.) They are now telling us they will only honor the cost of parts and we are subject to pay for diagnostics and labor (which is the largest cost of repair). They are telling us our contract has to be cancelled and AFTER we receive and PAY FOR all but the parts, we can call and pay for a NEW contract. This has been the WORST appliance purchase we have EVER made and we have lost all confidence in the quality of Maytag/Whirlpool appliances. Both units have been VERY disappointing and we spent over $700 on each unit. NEVER AGAIN.
I have had the washer and dryer for a little over 2 years. The washer already needs to be replaced as the cost to replace the drum is almost as much as a new washing machine by another brand. Thought Maytag was the very best. I had a GE washer for years before I purchased this set. The GE wasnt broken but THOUGHT I was upgrading..NOT!!! Will not purchase Maytag again. Very unhappy!!!
I bought this MMV4205BAB microwave thinking Maytag was a good brand and I wanted an over the range type. Problems began when it would stop in the middle of a cooking cycle. I called the repairman as it was under warranty. It was decided by the repairman that the weight of thing was too great for its thin frame, not letting the door close correctly. I got a new one and it, from day one, would make a shorting sound every time anything was cooked, on the stove top, under it, while it was on. It finally just shorted out. I have a Maytag washer and dryer that are also junk. So, needless to say, Maytag, 3 strikes and youre out. I will never have another Maytag product and I let others know what a great product it is.
Bought machine 03/23/15 exactly 2 yrs ago & machine will not work. It looks like the electric panel and which there are a lot of complaints about the panel, and the lid. It seems as its about the extended warranty now. The quality that Maytag advertises is lies. You buy the product and you have no choice but to purchase a warranty on your machine. Simple is better when it last 20 yrs over 2 yrs on a fancy machine. First electric panel machine washer with a horrible experience. It will cost 98 just to look at, that is not including parts and labor. Its 339.15 for a year warranty which equals over 300 per year for 3 years. Overpriced in all ways. Worse choice ever.
What happened to the days of buying a washer/dryer and having them for years! To spend a thousand on each and have holes in the bellow causing dirty water to Empty on your floor. Not once replaced, not twice, 5 times!!! Now Im looking to buy another. Old school for me...
I bought a Maytag Neptune top load washer in 2002. It worked fine (with the exception of smelly clothes) until October 2011. Since then I tried replacing two new clutch assemblies, a new outer tub and bearings. What we were just told this week: it needs a new spinner. Finally throwing in the towel and taking the $500 credit from Sears and buying a new washer. And I can guarantee I will never buy another Maytag product again!
I bought a Bravo washer 4 years ago from Home Depot. The spin cycle is stuck on high speed and sounds like a jet plane. Repair man came and said don’t bother to fix it because the bearing is gone. The machine cost close to $900. The repair man charged over $100. We are two retired senior citizens who dont do lots of laundry. I have read numerous complaints about the Bravo washer very similar to ours. Elder abuse should protect us from Maytag’s thievery and lack of help in repairs and replacement. A class action should be in place to address the Maytag Bravos manufacturing defects. There should be a recall and some type of reimbursement on this product . Please help us with this unjust situation.
Almost one year to the date of purchase, my Maytag glass top range stopped working. The oven is still operational, but the range top does not work. The knobs turn and the surface lights go on but the elements no longer heat up. Trying to get a response from a real person at Maytag was impossible. I was put through a myriad of prompts that led me to scheduling a service appointment. I called AppliancesMart and got a wonderful sales person who said a service call would cost me 60 to 80 dollars and that he had not heard of repairs below $300 for this type of problem. Needless to say I am very angry and disappointed that I had not done more research before I purchased this item. If I can prevent one more person from making this same mistake, I will get some modicum of satisfaction out of this horrible experience.
In the past 20 years, we purchased a washer, dryer, stove and dishwasher... all Maytag. The washer (purchased 20 years ago) is still functioning well! The other three appliances have all given us trouble and the dryer is no longer with us. Our stainless stove is LOVELY but thats about all its good for. Within 12 months, one of the burners burned out... just beyond its warranty. It has two ovens and 3 years after purchase, neither will hold a constant oven temp and both take an eternity to warm up... although the digital temp on the oven tells me its toasty warm. Recently, the dishwashers control panel wont set properly. An attempt to set it for a normal wash/dry cycle results in rinse only and a 2 hour delay. Make them like you used to, Maytag! Im no longer a customer!!!
My wife and I purchased new Maytag dishwasher in 2011. Worked well for 9 months and then control panel went out. We bought a Sears with 1 year warranty. Sears fixed but then 2 more repairs followed with blown fuse and pump motor went out. We knew this was a lemon so we purchased an extended 3-year warranty through Maytag. Well the unit only works for a month or two then we are constantly calling for repairs. We just had the pump replaced a 3rd time and yep you guessed it the unit is loud again so here comes repair 15. The warranty contract states that if the same part fails 3 times, Maytag will replace the unit new one time and voids any further repairs. My wife and I are very frustrated and lost all confidence with the Maytag company. Our old one lasted 14 years and this new one is a piece of junk. The company reviewed my request of unit replacement but was denied for whatever stupid reason. This unit has over 5000 dollars worth of repairs not counting the lost time of appointments waiting for the repair. My wife has had to stay home and wait for 4 to 8 hours an appointment. She has many other obligations to do with her time. Its sad that Maytag does not stand behind their product. Its my conclusion that this company does not want to sell good product, they only want to sell extended warranties. Your products are not reliable if you have to offer warranties. I would like to see if I can get to repair 30 before my warranty expires by March of 2015. Maybe I could then see if 30 repairs would make the Guinness Book of Records on the most repairs done on a dishwasher with extended warranty. That would be something the company could be proud of dont ya think.
We just purchased a house with new appliances. They are Maytag. When I use my stove the oven heats. I have no idea why. I wondered if anyone else has had this problem. When I turn it off it turned off but it turns back on when the oven is on.
I bought this washer three years ago. It is the worst washer I have ever owned. Washing a load of clothes, it goes off balance constantly, large load, small load...it doesnt matter. The smell because of low water usage is awful, and the clothes dont come out clean. I have to buy a new one and that really stinks. Maytag youre off my list for purchases. These days its quality that will keep you in business. We are too smart for this garbage.
Pleased with all the features. I have had zero problems with this Maytag refrigerator; no problems with the ice maker; the crisper works well. The adjustable shelves are so convenient.
So far we have replaced the belt. Clothes have never come out clean. High Efficiency... Yeah, we have to put it on extra rinse to rinse all the soap out or wash twice because the clothes just do not get clean. Now it stops right before it drains after the wash. So I had to pull out clothes and use pitchers to get water out before we could tip forward and pull hoses to drain the rest. We checked hoses and connections. All lights work, it did a wash cycle, and again stopped before the drain. Really. All I got was “Didnt you take out the extended warranty?” Well, No I did not. Why would I consider the fact that MAYTAG would need repairs within the first 3 years. Its not like I do a lot of wash. Or have big bulky items. I have a laundry mat close by for that stuff, because it wouldnt get it clean anyway. Never again…
Purchased less than a year ago, Machine stopped working. Approved service company says no error codes visible must be ok. Machine still does not work month later, service again does not show up for call, following month same. Its still in warranty but they claim it is fine. Error code disappear right after popping-up no storage of error codes.. I had to buy small washer to manage home. Really bad choice of product. Will not use this brand again.
I purchased the Maytag dishwasher a little over two years ago (MDB6759AWQ0). This was the first Maytag product I bought and it is definitely the last one! It was more expensive, but because of Maytags commercials on what good products they had, I thought it would last longer and work better. Boy, was I wrong. When it was installed, it was loud. I brought this to the attention of Maytag. I was told there was nothing that they could do. Repair people were sent to my home several times to see if the noise could be fixed and unfortunately, it could not. This is the loudest dishwasher that I have ever had. I should have stayed with the same brand that was over 10 years old that died! Now the control panel blew out and will cost over $300 to have it fixed. After reviewing the numerous complaints that you have on your dishwasher with the control panels not working, I would think Maytag would be more financially responsible in helping the people that have your products that no longer work after being less than three years old. Just a heads up, Maytag, I will be replacing instead of fixing and not with another Maytag product!
This has the aqua cleaning technology, sounds real good. DOES NOT WORK! The cleaning is done by you as you nearly climb into the oven with a plastic scraper which they supply to scrape prior to the cleaning cycle. Then after you have used the distilled water in the bottom of the oven during the cleaning cycle (steam), you climb back in to wipe out the water and use something similar to a magic eraser to SCRUB the oven.Here is the real kicker....during the cleaning process, in between the glass (in the door) you develop water spots that cannot be cleaned unless you pay to have a service technician come out and tear it a part to clean it. According to Maytag THIS IS NORMAL and is proven (by their engineers without any documentation for the customers to be able to see) to be normal?? The consequence is a brand new stove will never be clean and it is the first thing you see when you come into my house. I AM EXTREMELY DISAPPOINTED!!!!
I purchased a new Maytag top freezer refrigerator. From the time it was delivered the freezer temp never went below 10 degrees. It ran between 10 and 20 degrees. Ice cream was soupy, bread did not freeze. I called Good Deals Appliance in Fort Myers, FL where I bought the refrigerator 3 days after delivery to report the freezer problem. They sent a service tech out who looked at it and said the model I bought has no freezer control so it could not be fixed. The store I bought it from said Whirlpool, who owns Maytag, said 10 degrees is acceptable for the model I bought so there was nothing the store or Whirlpool would do to replace it. I called Whirlpool numerous times, was on hold for over half an hour each time and was told 10 degree freezer temp is acceptable. After considerable arguing, they agreed to send a second repair person who came out and said the freezer temperature problem could not be fixed. After numerous additional calls, a complaint to the BBB and a stop payment on my Visa, Whirlpool sent a third service person who said it could not be repaired. I began the round of phone calls to Whirlpool again as well as to the Good Deals salesman who has been as useless as possible, continually saying it is our problem to deal with Whirlpool. The BBB contacted me and then Good Deals who said Whirlpool has agreed to replace the refrigerator but I have to contact Whirlpool. I have called Whirlpool, waited forever on hold, and left three messages and no one has returned my call. Whirlpool should not call what they do customer service. They are rude and argumentative and make it very difficult for customers to contact them and even more difficult to get a defective appliance replaced. DONT EVEN CONSIDER BUYING WHIRLPOOL OR MAYTAG APPLIANCES?
My Maytag washer and dryer (5000 Series) is about 2 years old. Just as soon as the warranty ran out, I started getting F35 and suds error messages. Information found on the internet tells me that many Maytag customers have experienced the same problem. Whats up with this Maytag? Since many of your customers have experienced the same problems, are you willing to meet the consumer in the middle by repairing the product at no cost or are you building the appliances to last as long as the warranty?
We had a wonderful Bisque Maytag double oven in 2002. We bought new stainless appliances this year, and have been very disappointed with the range. Why do you have to hold the temp and timer settings one increment at a time to set it, and why do you have to push Start after that? Frequently we set the temp or timer and walk away, only to find that the oven or timer did not begin because we forgot the new step. When the timer goes off, you have to push it twice to get it to reset. The burners themselves have too many confusing pictures for the settings. What happened to low heat, medium and high and hash marks in between? The stove top itself is a nightmare to keep clean. Give me back my coil stove any day!!!
My husband and I purchased both a Maytag washer MVWX655DW1 and dryer MEDX655DW1 less than 3 years ago from Sears. We had both the washer and dryer professionally installed. Yesterday, we had an authorized service man come in and look at the problems we were having. He told us our Maytag washer would need a new gear case and gears costing $750.Our Dryer, same age, needed a new cycling thermostat. He said it was due to not cleaning out the lint trap. My husband and clean the lint trap after every load religiously. He said there was a pile of lint built up in the dryer. I could only think this would be a design flaw. To repair the dryer it would cost $350. The grand total to repair our Maytag Washer and Dryers would be $1100. We paid $1082.38 at Sears for both. The only thing Maytag offered to cover was a part for the washer which would cost $640 and we would need to pay the extra $110 for service in addition the $150 diagnostic charge, due to use being out of our one year warranty.We decided to not fix this machine to avoid similar problems in the future. I talked to customer service and asked them to cover the diagnostic charge instead of sending the part, which is far more costly. I got the runaround and 3 rejections before they finally agreed to pay for the diagnostic charge. My husband and I are extremely disappointed in this experience. We currently own a Maytag Microwave and Electric Glass Top Range. We will never buy Maytag again. Our Stove is also lacking. We have the AquaLift cleaning stove. The AquaLift technology does not work.
Our new refrigerator was pissing all over the kitchen floor. We had to disconnect the ice maker after an alleged repair part was supplied. (We had to pay a plumber to install it.) It didnt work, so we finally had to disconnect all the parts related to the ice maker. Here it is July, and ice cubes would really be appreciated right now. I get angry when I see all the Maytag commercials that pop up on the internet!
This Maytag Centennial is the WORST piece of junk I ever purchased and I received the same uninterested response from Maytag as everyone else. Maytag sent a service man out who said it was functioning as it was intended. Once started, this washing machine cant stop if you forget to add an item. It dumps out all the water and starts the hour-long cycle over. All settings are an hour-long cycle. Unless Bulky or Delicate is selected you only get 2 inches of water -- Even for Heavy Duty. No matter what the setting, the clothes do not come out clean. You must hand wash them first. Maytags are no longer a desired product.
Maytag Centennial Washer - If a wash load becomes off balanced, the machine stops. No signal or buzzer or anything to alert me to this. It happens all the time and wastes a lot of my time. Here I am thinking that the wash is going fine only to find out 2 hours later that it has stopped. Anytime I wash more than 3 items, this happens. I will never buy one again and I am telling everyone not to buy. I will be purchasing a good old fashion washer with a dial gauge so I can spin it any time I needed.
We purchased our Maytag dishwasher from Nebraska Furniture Mart in February 2013. The touch panel on our Maytag dishwasher quit working in December 2014, several lights would come on or flash or not work at all. The first repairman that we had come out took the panel apart, cleaned it up and put it back together ($100). It started working again but a few days later it started doing the same thing again. So I called the repairman back and he said the touch panel would need to be replaced. He called all over Omaha and no one had the part in stock. He called the Chicago Maytag warehouse and was told by them that they were out of them because there were so many defective dishwashers that they used them all. Now they are trying to find a new manufacturer to make them. It could be months before they get them in. So I contacted Maytag and of course they said that is not true and put me through to a parts company that they said has all the parts available. When I told that company that it was the touch panel, I was told by them that you only replace the touch panel for cosmetic reasons! So we got a second opinion from another Maytag repair company and he spent about 10 minutes looking at the dishwasher and said its a defective touch panel. He said he has replaced a lot of them in Maytag dishwashers. He recommended that I contact Maytag customer service and try to get them to pay for the part. I did call them and of course they refused because it is out of warranty. The supervisor even told me that they have not had any complaints about the touchpad malfunctioning! They do not stand behind their products anymore. I will never buy a Maytag or Whirlpool product ever again. I told them exactly how I felt and their only reply was Im sorry you feel that way. I am surprised they continue to stay in business. I dont understand how major stores can continue to sell their products when they are garbage. Based on the other reviews Ive read, Im not even sure we should fix this for $250.
Its just me and my wife. We bought a brand new, top of the line Maytag top loader washing machine 7 1/2 years ago. It quit working last week. We called a reputable appliance repair company in Toledo. It cost $88 for the technician to tell us the Maytag computer system is not worth repairing. It looks great. According to the technician Maytsg is known for selling junk. My wife and I felt we were buying a top of the line washing machine. We were duped. We had a top of the line LG top load washer delivered today. Never will we ever, under any circumstances, buy anything from Maytag.
My 14 month old Refrigerator made a popping noise and quit working. I called Maytag and I had to pay $299.00 for a Service Plan so the repairs would be covered under a warranty and A&E Factory Service came out to do the repair. The repairman told me the Circuit Board and Compressor were melted and he was surprised it didnt cause a fire. The repairman had to get authorization to order the parts for this repair because they were so expensive and he is not even sure if the repair will fix the refrigerator. It is going to take 2 weeks for the parts to come in which means I will be without a refrigerator for a total of 3 weeks and were not sure if this will fix the problem. I am being told by Assurance (the warranty company) that they have to replace the parts 3 times before they will replace the refrigerator. I asked them, Exactly how long do you expect me to go without a refrigerator before I get mine fixed or replaced? When I called customer service and spoke to Brittany she gave me her standard robotic answers. I asked to speak to a manager and she sent me to the never-ending hold zone. I called back and non manager was available but they took my name and number and assured me that someone would call me back. I am still waiting for that call.
We paid for a brand new washer and dryer from Maytag/Whirlpool. Right on the machines it has stamped in a metal plate 10 year warranty. So at 4 years when my washer started screeching and smoking I called for service. Yes, there had been a leak that burned out something in the engine and the bearings were shot etc etc. But they have been back 3 times. Each time they lack some part. I first called them on July 29, 2020. Today is October 13, 2020. They have still not got the washer repaired. I need to do wash every day. We are a family. We also have a senior in her 80s. And dogs. I need to do wash every day. So for weeks I went to the laundromat. That cost a fortune. Then a couple of weeks ago I impulse bought a new washing machine. A Samsung. On sale. Doesnt match the Maytag dryer. And the old washing machine got moved out to the garage. Its the pandemic. I cant keep going to the laundromat. What good is a warranty if Maytag/Whirlpool always has excuses for why they dont have parts. Its the motor. The very basis of the machine. It took them 2 weeks just to look for one. You wouldnt believe the excuses they make when we talk. But I am really unhappy with the way it all worked out. What good is a repaired machine 3 months later than I needed it. I had to buy a new machine. Why didnt they just tell me to do that on day 1 so I could avoid the laundromat. Why are they spending so much money to basically repair everything in that washer when they could have just bought me the new machine. When is a warranty not a warranty at all, but just a big lie?
I bought the washer dryer combo. Dryer already broken. Washer is very loud when it changes gears. Would not recommend the washer or dryer.
After less than 3 years the interior lip of the machine is rusting. I found this when I was cleaning the interior of the machine because my white clothes were coming out with black soot on them. I can estimate that bleach was used in the dispenser 3-4 times tops over these 3 years. Very disappointed in the equipment. Ive submitted a complaint to Maytag with hopes of a favorable response. This should not be a warranty item...its defective design.
We purchased a Maytag MFI2670XEW6 french door/Bottom freezer refrigerator in July of 2012 through Home Depot and for the past 6 months have had to scrape ice off the bottom of freezer every 5 days or so to prevent water flowing on floor. I see so many exact complaints from people that I am just fuming! Cannot believe this company is not backing their products up with that issue. A recall should most definitely been done. I grew up believing Maytag was top of the line but I am wrong. I bought this to replace a 16 year old GE refrigerator (side by side) which I never had any problem with and now I regret not replacing it with another GE. I havent contacted the company yet as I thought I would check complaint reviews before I did that but it seems that the company is just treating their customers like dirt. To spend $2200 for a refrigerator and have problems within the first 3 years is unacceptable!!! They had better start going good on this problem or face the fact that they will no longer be in business a short time down the road. The best form of advertising is word of mouth and online reviews and it looks like they are going to lose a lot of customers with the direction they are taking.
The pulley on the dryer vent keeps falling off due to poor design. We had a repairman fix the problem under warranty, but the dryer was purchased in 2010 and this is the third time it has fallen off. I have taken the dryer apart and repaired it myself, as I am quite capable, but I called Maytag Customer Service to see if there is something else I should do or replace. They told me they never heard of the problem and they would recommend a service man repair it, which would cost me money and It wasnt needed. No updated part was recommended, or any other help at all, for that matter. I am very unhappy with the Maytag products and will never buy anything again.
I cannot even begin to describe my disappointment in these overpriced machines! Bought a 4-year extended warranty when I purchased and two weeks after warranty expired, my heating element went out on the dryer. This repair cost over 300 bucks. Six months later the washer was making some crazy noise and service guy could not find the cause...another $120 bucks. A few months later the same noise...this time a coin had slid under the bottom plate and caused damage to the machine...another service charge of over $200 bucks plus I purchased an extended one year warranty at $189 bucks. Thank goodness, because now it is throwing an LD code and will not drain. Oh and I forgot about the service call for the latch breaking on the dryer door...another $119 bucks. The repair guy felt sorry for me and didnt charge me for the part. Tangled clothes when washed and forever to dry. Next time I will buy an inexpensive set like I had before that lasted 16 years with no problems! This stuff is junk!
We bought a Maytag refrigerator about 3 years and have had so much trouble. The freezer section which is on the bottom half leaks water periodically on the floor unless, we take the bottom rack out and pry the ice from the shelf about every week. It started doing this about 6 months ago and well need to get a repair man out here. The doors on the refrigerator are also a problem. They often dont close properly, so one is partially open, but unless you look directly at it, it isnt noticeable.
I purchased a Maytag model 4000 Front Loading washer in April 2010 and in May 2011, the tub bearings went out which is a $600 repair. Now in January of 2012, the tub bearings are going out again. Neither Lowes nor Maytag are willing to do anything to remedy the situation. Do not buy Maytag and do not buy from Lowes. Their major appliance buyer has to know about this and continues to retail a product not fit for its intended purpose.
In May 2007, I bought a matching Maytag Neptune washer Model MAH5500 and dryer. I also bought the 3-year extended warranty. Approximately 4 years later, actually 1 month after the warranty had expired, the washer started to get very loud and sounded like a jet engine taking off. I called Brennen Repair Service in Midland, Michigan. The repair man came out and said he did not even have to look at the washer. He knew what was wrong. The bearings were going in the machine. He said I could fix it for approximately $600 or just run it till it quits. I was furious. I called Maytag and explained my issue and was told that there was not a recall and they could do nothing to help me. They even told me that they had not had any complaints of this nature regarding this model. I told them they were full of it. I know of at least 4 people in my family and workplace that have had to replace the Maytag front loader piece of ** washing machine. I think Maytag should stick behind their product with all the complaints out there. I would like to shove my washer through their front window. I previously owned a Maytag washer for 25 years and had not one issue. It ran perfectly. I will never buy another Maytag product nor will anyone in my family. Maytag, you suck. Your service and reputation is appalling.
Maytag Washer was bought on May 2010 for $746.29 and it broke down. It was used only twice a week. It now requires repairs worth $991.36. All Maytag reps say is I am sorry, there is nothing we can do. Isnt there a lemon law for major appliances?
All my kitchen appliances are from Maytag, however I would highly recommend buying the extended warranty for any appliance you buy. Maytag is not helpful to customers when it comes to repairs. They will recommend you their authorized companies which here in Colorado Springs are the one with the worse review and already knowing the the repair will cost more than the cost of a new one. You will have to be available 5 hours of your day and spend $110 for a guy to come to your house and tell you that the repair will cost more than a new one. Oh and if your microwave is a 2.0 CU like mine you will have to pay $300 plus in double labor because your microwave will require two people to take it down from the kitchen cabinet.
Ive had other dishwashers over the years. Ive had this Maytag now for almost 12 years and never had a problem with it. It cleans better than any others Ive owned. HIGHLY recommend the Maytag.
Purchase a Maytag Bravo XL Washer Model MVWB850YWO from a major Home Improvement store in January 2012 with a 4 year service plan. Since this time I had to replace a motor and 4 (that is right 4) control panels. Although I am covered under a protection plan, the cost of laundry services and an outage of 2 weeks for each event is very costly. This time I call Maytag for support on their product. Looking for someone to say that there is something wrong with this machine. I want to hear that their product should not perform like this. I was told from a supervisor in these words that Mrs. we only care about the machine the 1st year. After that you are on your own. When did Customer Service lose the service part? When did companies stop caring about their products they produce? I never heard I am sorry youre having trouble or even a recommendation. A machine this new should not have 4 control panels replaced. This is the reason no one wants to buy a Made in the USA product anymore because we know the employees working there do not care about keeping customer relations.
Worst product I ever purchase. I have four kids which are boys. This washer does not clean very good. I usually soak the clothes first before I put it in the washer. Never purchasing their product again. Now I am stuck with this washer because I cannot afford to purchase another one. Hate it.
3 years ago, we purchased all new Maytag appliances for our home. Within one year, we had issues with the top load refrigerator getting warm and the bottom load freezer getting extremely cold. After calling Maytag and getting horrible customer service (long wait on the phone, no supportive/suggestive advice, rude representative), we were given a phone number for a local Maytag repair man who charged $300 just to walk into the house.He was literally in and then out of our house within 10 minutes. His advice was to unplug and defrost the refrigerator for 24 hours. Thankfully, his suggestion worked, but should have been given to us as a troubleshooter by the representative on the phone with Maytag.We have had to unplug and defrost the refrigerator about every 3 weeks since. It has become very annoying and stressful. There is obviously a defect in the refrigerator that should be replaced by Maytag! I will never buy a Maytag product again.
Bought a new Maytag High Efficiency washer. I followed the directions closely, using the proper type and amount of soap, and the proper settings for the soil level. The clothes come out of the washer smelling almost the same way they went in. I contacted Maytag by email. Their response was to send me instructions on how to operate the washer. I responded again. Their response was basically Sucks to be you. This is the worst washer Ive ever owned, and the customer service is truly awful.
I bought a Maytag washer and dryer at Lowe's when I bought my home-the price was great and I have not been disappointed in them-have had them over 3 years now. My washer has a stainless steel tup and is a top loader. The combo of the two was less than $1,000. The washing machine has deep clean, heavy load or light load, hot, warm or cool water settings, a hand wash setting and many other features that I think most consumers can appreciate.
I purchased a new Maytag refrigerator on September 21, 2007. The refrigerator compressor went out on July 19, 2011, three years and ten months. The repairman said that the compressor developed a pin hole leak and all the freon leaked out. The repair cost appear to be around $300 when completed, hopefully. What a crappy refrigerator. It seems that this is a regular problem with all types of Maytag appliances. Maytag is no longer a premium appliance. Stay clear from purchasing one!
Purchased a Maytag Bravos washing machine. DO NOT BUY THIS MACHINE. Disaster as the cycling is hit and miss. The clothes can take 4 hours or more to wash a load. And even then the clothes may still be soaking wet. Grandmas old wringer washer was better. DO NOT BUY MAYTAG. DO NOT BUY MAYTAG BRAVOS.
I bought a Maytag Dryer from Lowes in December of 2013. I paid 600.00 for this dryer which I thought was going to last for quite awhile. It stopped working in January of 2016. (2 years old). I had a repairman come out and he said the motor had burned out and he wanted 300.00 to fix it. I called Lowes and asked if I should expect the motor to burn out in 2 years; they said of course not - call Maytag. That proved to be a complete waste of time. They would do nothing. They simply said that there was not a recall on that machine and they were not technicians. However they would be glad to send someone for 125.00 dollars to look at it, then the parts and labor would be more. I have never had a dryer burn out in 2 years - not even when I was raising children and using a dryer daily. This Maytag clothes dryer isnt even used every week and when it is used, there are a few small loads. I am appalled and disappointed in Maytag and the poor quality of this appliance as well as their horrible customer service.
I hate my $500 Maytag washer that looks like a regular agitator washer but isnt & doesnt even fill up halfway with water. It definitely doesnt clean my clothes well enough either!
Dont ever buy this washing machine. After warranty was up, the motherboard went. After that, the pump went. Now, the machine has been shaking and we have to realign the clothes in the washer on an average of 6 times before it completes the cycle. The banging is nerve-racking! Never again buying Maytag!
I bought a new Maytag washer 1 year ago. It does not do a good job of washing the clothes. I have tried to contact customer service but what a waste of time that has been. I would never buy another MAYTAG washer again. This is after owning an older style Maytag for 25 years that I never had one problem with until it wore out. They are now junk. I bought at Leons. Would be very careful of buying there again as they were also no help with this washer not working properly.
Bought brand new coin op washer and dryer. Washer had problem from day one. Took in for repair. Maytag warranty covered parts, no labor. Cost me $100.00 on brand new $900.00 washer. Last money they will ever see from me.
Purchased 6 11 21 from Menards. $1100.00. With extended warranty $134.99. Lid lock inoperative on 9 11 21. Called Menards, past 30 days. They will not help. Called Maytag, took 2 weeks to get a diagnosis on issue, while technician was there week of 28th the motherboard fired. Another month, part came in October 23rd then wiring harness fired, and pump also. 1 week for parts, which were replaced, Technician came and was stumped as it still doesnt work. Diagnosis after this appointment for the pump replacement is clutch, rotor & stator are fried.Nov 18th, new rotor came in and Technician says although brand new in box, it is defective from factory. New one ordered. In meantime I have called maytag every week with no results, they tried to get me to accept 100.00 gift card, I laughed, as we are a family of 6 and generally have 6-8 loads a week. And have spent on average 70.00 a week for the last 14 weeks, we could have bought another washer by now. Last maytag lasted 16 years! This one 3 months...They finally decided to replace it, but we wont recieved it for another 4-5 weeks. So, 20 - 22 weeks of no brand new washer bought in good faith, brand rep, and paid for based on prior experience. So far, No customer service, No brand reputation, No product longevity. I will never buy another maytag, ever. If you only had negative stars to award this useless product. This is almost criminal, and is close to being fraudulent and willfully deceitful. It is false advertising and to date they have not really stood behind their product...
Ive had my Maytag (above range model) for about 4 months. The same as everyone else with open/close door error. Faulty door switch. When the interior light doesnt come on, I know I will get the error. You would think Maytag would have already repaired or replaced this door switch part.
I had a 1 1/2 yr old front load washer. I was worried the filter might have a lot of dog hair in it so I called to just have it looked out. I couldnt remember if I had an extended warranty. Thought it would be listed with Maytag. They said no. I said OK. They recommended A+ to come out and said it would be $60.00. That was OK because I wanted to prevent any problems with the washer in the future. I thought them checking it would be a preventative measure. The tech came out opened it up said there wasnt much hair or any other problems. Put it back together, plugged it in. There was a Big popping noise and smoke! Washer no longer worked. The man said doesnt make sense but he would fix it and not charge me for parts etc. I called Maytag. They refused to do anything since it was out of warranty even though they recommended this company and there was absolutely nothing wrong with it in the beginning.After about 2 months he still couldnt fix it. About this time I found papers for a warranty with the Home Depot. The repairman said he works with Home Depot as well. Told me to contact them but I needed to pay $120.00 to him and file a claim and then he would fix it. Apparently he does not do service work for Home Depot. They sent out other repairmen. They tried to fix it but apparently it was deemed unserviceable he blew the mother board. Home Depot said they would replace or reimburse me the amount I paid for washer. Then a machine called said they were sending me a check. We will probably never buy another Maytag! Even though I want to buy American if they wont help or stand behind their products. I now have an LG we bought from Pacific Sales with a cheaper warranty and much better customer service.
I researched gas ranges for a few months before choosing our Maytag gas range - it was on sale when we ordered it and it arrived within a couple of weeks. We wanted to buy local and were successful with price matching the sale price. I would recommend this range as it functions great and we totally love the larger oven door.
I purchased this machine and after 2 loads it started making a very loud and awful noise. Maytag sent a local service person and he found a screw that had come undone and was in the motor. Since then there are a few strange noises that the machine makes during different cycles, usually involving spinning. Called Maytag and then sent repair person. This young man was non-verbal, was probably 20 and it was impossible to communicate and try to figure this out. Person sat through a full cycle and he said the noises are because the machine is out of balance. Well, why did the sync system not balance at the beginning of the cycle. No answer to that. He reported to Maytag that nothing was wrong with the machine.Machine is still making noises and I cannot wash a small load or it will still be wet at the end of the cycle. I am a widow and live alone. I dont wash large loads. So I called Maytag again. They dont care. Finally they agreed to send another 2nd opinion. I have a lot of videos of the machine making strange noises and the repair kid does not care...lots of blank stares from him. I highly suggest not going with Maytag. They dont back up their products and they leave you with a bad machine. My LG FL was perfect. Never an out of balance load. I could wash a single item with no problem. MAYTAG IS A TERRIBLE COMPANY.
I have used Maytag washer and dryer for over 20 yrs. I recently replaced the set we purchased in 1988 because the washer broke down but I have never had a great problem with it either. I do on a average of 3 loads of laundry a week. I measure my detergents, mostly wash on warm or cold and I keep the filters and machines clean. I would buy the same maker should I need to replace them.
I purchased the Maytag Bravos MCT HE washer in 2011. Its about 3 1/2 years old and there was a very loud noise when the washer went into the spin cycle. Called the repair man and they told me the bearing and spin basket needed replaced. I had always had Kenmores with very little issues and they lasted for 12 years plus each. I get the HE model from Maytag and cant even go 3 1/2 years without some major issue. I called Maytag (Whirlpool) to complain and they said there wasnt anything they could do. I reminded them that I had checked for recalls on this model and looked into some of the complaints about this washer and that there were many of the same issues that I had plus many others. I felt like there should have been a recall on the bearing since they are going out too soon for this kind of a washer. I guess the Maytag repair man is now busier than ever since I dont see them on any advertisements anymore. Well, I will never buy a Maytag or Whirlpool appliance again after this.
We bought our Maytag Neptune washer in 2005. We chose Maytag because of their reputation, their headquarters in Michigan, and because looking at the machines in the store, they seemed to be well built. Were we ever wrong! You would think paying $1000 for a machine would get you a product that lasts longer than 8 years! Our other washer (a Whirlpool) lasted 20 years and was still working. Im now consistently getting a 3e error code. In searching online, I found that this is a pretty universal problem and thought maybe Maytag had a recall on it. What a waste of valuable time. I did find out the machine was actually a Samsung. This seems like fraud. If I wanted a Samsung, thats what I would have purchased! Contacting Maytag Customer Service was like Land of the Stupid. After getting the runaround and being sent to a phone number and website that only covered Samsung I called Maytag again. I was put in contact with another person who could supposedly help me with the recall. Even though I told him what the problem was, he gave me the robot response about sending the GFCI plugin and told me, That should make your washer safe to operate. Seriously??? I replied, This wont fix the problem because THE WASHER DOESNT WORK and we got the recall part long ago. He then wanted to schedule a repair appointment. Not doing that, considering how stupid the Maytag reps I had talked to so far had been. Putting the hubby on the case, luckily hes pretty handy. On the upside, it was fun responding to the Maytag customer service survey that night, LOL. All of our other appliances are Maytag and they have all been great, but this washer is an unreliable piece of junk.
We bought a Maytag dishwasher March 2012 and the unit wouldnt turn on October 2013 - 6 months after the warranty ended. We called their service department and they told us to unplug the dishwasher or turn off the circuit breaker. We did so and the unit still would not turn on. We called a repairman who advised us that the touch pad was not working. The cost with parts and labor would be close to $300 which was more than half the original price. We repaired it and I sent all the papers with a letter to the consumer department and today I got a call advising us that they would not do anything. Do you think I have any further recourse? If not, I will never buy a Maytag product again and will advise anyone within a listening area as to how we were treated.
This machine is awful and a waste of money. Don’t trust the reviews with “workarounds.” That’s crazy! Doing laundry is difficult enough in my house so I need to add extra work? And they don’t work anyway. Water is barely 1-2 inches deep. But the real issue is the clothes don’t come out clean. Of course, they smell clean because all the soap hasn’t rinsed out but they are not. I spilled coffee on a white tee. Dabbed it up with a wet napkin. Threw it in the laundry. Did whites and added extra bleach and extra water because I know how much this machine sucks. Not only are my clothes yellow but the coffee stain is still there. I can’t imagine how it will wash tough stains like blood and wine and grease. I cannot even believe they are allowed to rip people off with this product.
Bought Maytag dryer in December 2016. Worked fine for first 3 months. Then blue coloring showed up on back of drum and came off on white clothing. Had tech come out. He took pics and send to Maytag. They said it was normal. Further talks with customer service brought statements that we caused problem by drying blue jeans. Funny we never had. They just continued to say this discoloration was normal and we did something to cause problem and nothing they could do. But at least they were sorry for our problem. Whirlpool does not stand behind products. Dont buy.
I spoke to Destiny today at the Resolution Center, she knew one phrase, its a low usage washer. I would reply, 3 inches of water in a drum does not wash my familys clothes. Every load is covered in white soap specks, whether powder, liquid or pods are used. Again, Id hear, its a lower usage washer. Ok, I got it.The machine has been cleaned with Affresh.This washer cannot clean a single shirt let alone a full load of wash. Maytag (actually made by Whirlpool) should be ashamed to produce such a shoddy product and expect to the consumer to keep paying for repairs. From reading the reviews on a couple of websites, consumers have to keep repairing this washer time and time again. Destiny told me she would send a technician out at my expense. The machine will be in the landfill on Saturday. Never again Maytag/Whirlpool.
We bought this refrigerator in 1998 and it is still going strong. It has gotten a bit noisy over the years when defrosting, but it works great. It is not as fancy as the freezer over top, but it is large and so is the refrigerator.
Never had a better washing machine, highly recommend this product: MVWC425BW. Saved plenty on water usage, no rust and no service issues after 6 months.
Maytag WFW7590FW & YWED75HEFW 24 Compact Washer and Dryer: These 2 machines are a lemon and the extended warranty plan was completely disappointed. Both needs maintenance before the 1 year warranty ends. The washer was the worst between the pair. The washer cannot spin the laundry dry. The Home Depot extended warranty plan was not the cost. It takes 2 business day for the service call to call us back. Then a schedule date was 2 days later. The service person complained about not getting authorization to do the work without charging us. He did even showed up for the 3rd call. He did nothing to resolve the issue and said the diagnostics showed there was a load issue, which was not true. A very light load still didnt spin dry. The washer not spinning clothing dry issue has been more than 1 month and is still not resolved. The repair person Dean didnt even re-schedule another date after not showing up today. There is a 90 day policy that we cant request for another repair person to attend to the issue. The dryer also made excessive noise which was caused by a broken attachment that established the drum.
Maytag MHW3505FW Washer and dryer were purchased 13 months ago. I purchased and spent $2,000 because the Lowes salesperson and the stickers on the machine said they had a 10 year GUARANTEE AND commercial quality/technology. Exactly 2 weeks after 12 months the washer started flashing erratically when I was able to turn it on. Wouldnt react to any of the touch controls and stopped working. Called Lowes who told me because I hadnt bought an extended warranty they would do nothing. When I told them I was told a 10 year warranty was in place they said they only cover a year. I was told to call Maytag. Maytag said the 10 year warranty only covers the steel drum and motor! Nothing else is covered after one year. I was offered an extended warranty for $600. Not something I will be doing. I will replace with non-computer washer and dryer and will NEVER BUY MAYTAG again. They should be sued for false advertising.
We purchased the Maytag double oven 30 inch 5 burner, stainless steel, model MGT8885XS. Oven worked good for six weeks. The igniter broke in the bottom oven and when the third party non-Maytag repairman came out to fix it, he was unable to remove the bottom oven door. It is not flush and heat escapes when the bottom oven is on and it causes the top oven to get condensation. The repair man was directed from a technician from Whirlpool that he had to order a new seal and hinges. I dont want it fixed. I want a new one. I have called Customer Service for Whirlpool and the third party and the store in which I bought it from and everyone is pushing it off onto someone else. Customer service is poor and stated they will only fix the oven and will not send us a new oven. We sent our rebate in the mail which was to arrive within 8 weeks and we have yet to receive it. Very poor customer service. Glad I purchased the 4 year warranty. I will never buy Maytag again.
We had a Whirlpool stove/oven for many years, and it was finally time to trade it in. Everything about that unit was good. While shopping for another Whirlpool, the sales rep told us that Maytag and Whirlpool are one and the same. That we found, is false. An important feature for us in an appliance is the self cleaning oven. The Maytag oven had to be leveled four times after it was installed, in order for the self clean feature to function. The self clean part is only a small indented portion of the bottom of the oven, not the entire oven. And even that does not clean. After going through the dealership service about this problem, I contacted Maytag. My final frustrated summary to the rep was that I understand that we bought a lemon, and you are not going to help us in any way. I just want to say to anyone considering a Maytag stove and oven, raise your standard. If you choose Maytag, you will only be disappointed. I am.
On December 22, 2013 I purchased a Maytag front loading washer Model # MHWEE201YW00 from The Home Depot. On July 28 the bearing failed and greased my clothes and rendered the washer unusable. On August 1st I contacted the Maytag Customer Service Line; the wait for contact was approximately 20 minutes, not a very good answer time and unfortunately the best I would receive during this process. Despite the wait, I received good response and had a service call set up for Wednesday August 6th.On Wednesday August 6th, a service technician from Quaker City Appliances took a look at our washer and determined that the bearings had failed and that the entire drum assembly would need to be replaced. He stated that anytime the bearings fail this soon, it typically means that the bearings weren’t pressed properly or the drum wasn’t tightened enough and that he would order the parts as soon as he got back to the office.On Friday August 8th, a representative from Quaker City Appliances called and notified us that the part was no longer available and instructed my wife to call Whirlpool Customer Service and give them this number **, to coordinate a replacement washer. I called later that afternoon and spent over an hour waiting and was transferred between departments. The first representative was very cordial and professional; the second who I believe was from the Tech-line was anything but. In my career I have held responsibility for customer service and while there are many golden rules, one of the most important was never to tell the customer “I can’t”, well Cheyenne (I believe that was her name) couldn’t help me with anything and clearly told me so. She explained that my problem was referred to the Trade Partners and I needed to call back to Quaker City Appliances on Monday.On Monday August 11th, I called Quaker City Appliances, who promptly informed me that the matter was turned over to Whirlpool and I need to contact them as there was nothing else that could be done. Later that day I called back to customer service, again waiting between two representatives at least an hour. I was informed that my matter was with the Trade Partners and that I will need to wait one to two days for a phone call. A phone call that never came…..Yesterday August 14th, I contacted Whirlpool customer service, again waiting over twenty-five minutes for the first contact, and then was eventually handed over to the tech line and another wait. Eventually, I spoke to a very pleasant representative who gave me the Trade Partner number and transferred me, unfortunately I was disconnected. I called back and found out that the office closed at 5:00. Today I called the Trade Partner line (1-800-874-4698) at about 3:30 and after 40 minutes I have given up and decided to write this letter. All I want is a functioning washing machine.
Nineteen months in a home of empty nesters and the darn thing is a game of trying to outwit its electronics. We live a long way from town, which makes service calls a high dollar thing. I have spent considerable time this weekend trying to cipher its moods and order parts. This washer was purchased on an invalid reputation. Others beware.
I purchased model number MF12067AEW in 10/07. Motherboard has been ordered to be replaced. I have been waiting 2 weeks for the board--all over the Xmas holidays without a refrigerator! We bought this model and paid $2,800 to have a counter-depth refrigerator. I will never by anything from Maytag again. We are holding our breath to see what the cost will be and if it will it break down again. We lost all the food in the top. Ice machine flap continued to pound open and shut all the time.
I have had this dishwasher for 3 1/2 years. Replaced the touchpad 2 years ago and now the touchpad is dead. I read all the other comments that are similar to mine and am thinking to replace this junk dishwasher. I will not be buying from Home Depot as they are selling cheap products that are defective!
After 16 months my Maytag dishwasher control panel went bad. The company told me they could not help me. I asked for a new control panel to install myself, no luck. I bit the bullet and bought one online for 110 dollars. 2 months later... you guessed it, its bad. Now I have to send it back under warranty. It was a Maytag name brand OEM part. I thought Maytag was a reliable name, I thought wrong. Never again.
Maytag side-by-side fridge with water/ice dispenser (Model # MSD2572VEW00) was purchased in 2011. Mechanically, fridge is working, however, every piece of plastic inside the refrigerator section (the regular glass shelves with plastic rims, vegetable bins, and door ban shelves) are all cracking and falling apart. Additionally, the buttons on the ice/water dispenser fell off, exposing the actual buttons on the panel. All three of the regular sized shelves have severe cracks in the plastic that affect the sturdiness of the shelf. Both vegetable drawers are badly cracked, falling apart and one doesnt even stay secure on the track. Even all three of the door ban shelves are cracked with fractures along the sides and bottom. Weve resorted to putting clear packing tape just to hold the shelves together.We contacted Whirlpool, who owns Maytag and because our fridge is 4 years outside of the 1 year warranty, they could do nothing for us. In over 30 years of owning refrigerators, this is the first time Ive seen every shelf and bin crack the way this fridge has and in less than 5 years no less! Whirlpools solution to our issue was to send my call to their Parts Department. The total cost to replace all the cracked shelves, bin drawers plus the ice/water dispenser panel is $702.28. No thanks, thats as much as a new fridge. Whirlpool should be utterly ashamed of their total lack of Customer Satisfaction by distributing such a piece of junk. Who would have thought that an appliance costing a couple hundred dollars would be considered as disposable as an aluminum pan and in only 5 years! One thing is for sure, I will certainly think carefully again on ever buying another Whirlpool product again since they are so apt to take my money only for me to repurchase an expensive appliance again in less than 5 years.
I am online now because we have the same problem. Our refrigerator is less than 2 years old. Watched a video on YouTube how to fix problem and repairman said engineers who created design must have been on drugs. I think hes right. Very common problem. Have to call repairman!!
Thats right. We bought it in September 2010, and it worked fine for two years. This week, our Maytag (Model: MDB7609AWW2) simply stopped turning on. The appliance repair guy pointed out that Maytag has a horrible record which the new owners (Whirlpool) do not seem to be concerned with because even though they know these electronics are dying very quickly, the replacement parts are exactly the same (unchanged). The cost to replace the suspected failed parts is somewhere around $250. The repair guy just said, I can do it, but its going to break again. His suggestion is to shop for the cheapest dishwasher out there since even the most expensive ones fail so quickly. This particular model has a huge amount of the same complaints.
Maytag is a reputable brand name for a washer & dryer. However, they have done very well in the oven/range industry as well! I own a oven/range for over 4 years now and it works great???! Food is cooked to perfection and cleaning???? And self-cleaning is a snap!
Maytag Bravos Quiet Series 300 - Just DONT BUY this junk. We bought the washer and dryer set from Home Depot in 2011 and have had nothing but trouble with the washer. Three times small objects like dimes, pennies and nickels got past the agitator into the drain pump which has been replaced twice. Beneath the agitator we even found a few missing socks. Today after a visit to the Laundromat, we bought a Samsung with a 5 year extended warranty. If that doesnt work it will be an old fashioned Speed Queen next. We will never buy anything Maytag again and I hope to influence everyone we meet about them. I cant wait to throw it into the city landfill for recycle dog food cans.
I purchased a Maytag Bravos XL Commercial Washer on Jan.31, 2020. I have had problems with the control board twice in less than two years. To replace the control board it cost $560 plus dollars. I may as well get another washer. So, I have to buy two washers in less than two years, but the next one will not be a Maytag. I will not recommend their products.
In July, 2014. I bought brand new Maytag refrigerator with bottom freezer. After 4 years, compressor leaked, and not cooling at all. I tried to check warranty, and Whirlpool Canada said that only specific model has 10-year warranty on compressor issue and mines does not have. So frustrating. Simply dont buy Whirlpool product. This is totally garbage and not reliable company. LG or Samsung has 10-year warranty on compressor for every product.



