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Maytag Dishwasher Model MDB8989SHB
Maytag - 24in Top Control Built-In Dishwasher with Stainless Steel Tub - Black
Maytag builds a strong dishwasher with fingerprint resistant stainless steel. The Long PowerDry option decreases humidity in the tub for 60% better drying without using rinse aid. We've also thrown in the most powerful dishwasher motor on the market, a 4-blade stainless steel chopper and third level rack. Plus, we back what we've built with a 10-year limited parts warranty.
Manufacturer: Maytag
MODEL: MDB8989SHB
MSRP: $719.99 USD
Maytag Dishwasher Model MDB8989SHB Error Codes
CODE: 0
PROBLEM: If only this symbol is displayed, the controller did not detect any errors.
FIX: None required, all is working property.
CODE: F0
PROBLEM: Control Board Error
FIX: Control board door circuit does not appear to be operating properly, check control board.
CODE: F1
PROBLEM: Motor Fault - motor current not changing
FIX: Check wiring to motor from control board. Check for bad motor.
CODE: F2
PROBLEM: Heater Fault - heater current not changing
FIX: Check wiring to heater from control board. Check for bad heater, open high limit thermostat
CODE: F3
PROBLEM: High Current Error
FIX: This error is probably caused by the heater or motor being energized when they should not be. This could be due to faulty wiring (shorts) or a welded relay. This error could also be caused by line current surges seen by the current sensor.
CODE: F4
PROBLEM: Detergent Fault - no conductivity change
FIX: Check that consumer is using detergent in the main cup. Check the detergent cup wax motor and the wiring to and from the wax motor.
CODE: F5
PROBLEM: Rinse Aid Fault
FIX: Check connector from control board to rinse dispenser. Check for bad rinse aid dispenser.
CODE: F7
PROBLEM: Turbidity Senior Fault
FIX: A bad turbidity sensor reading has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: F8
PROBLEM: Wash Ann Fault
FIX: A bad washer arm reading has occurred. Check connections to Wash Process Sensor from control board. Check pump for the correct back wash arms and alignment of sensor. Check for properly operating wash process sensor. Finally check control board.
CODE: F9
PROBLEM: Thermistor Fault
FIX: A bad temperature sensor reading has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: 1F0
PROBLEM: Washer Arm Senior Error
FIX: Check magnet In back rinse arms in pump. Check for operational sensor cluster. Check user loading pattern.
CODE: 1F1
PROBLEM: Conductivity Fault
FIX: A bad conductivity sensor reading has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: 1F2
PROBLEM: High Limit Thermostat
FIX: Check the high limit thermostat for operation.
CODE: 1F3
PROBLEM: Communication Problem
FIX: A bad communication to the sensor has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: 1F4
PROBLEM: Cold Water Problem
FIX: Check with the consumer to make sure the inlet water temperature Is near 120* F. If necessary suggest that the kitchen faucet be started before the cycle is to get hotter water to the dishwasher from the start
CODE: 1F5
PROBLEM: Current Sensor Bad
FIX: A bad current sensor on the control board has been detected. Check to make sure connections to board are correct and the black power line Is properly connected to the VS' spade terminal on the board.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Dishwasher Model MDB8989SHB
I have had my Maytag refrigerator for eight years and it is best one I have had in fifty years. It is dependable, quiet running and easy to maintain. The ice maker is wonderful; it always has ice ready even on the hottest summer day. If and when I ever need to purchase another refrigerator, I wouldnt hesitate to buy another Maytag!
We bought a new Whirlpool dishwasher, and it was a nightmare. So after four years of that we tried their sister company Maytags dishwasher. I have to say that I think these two old American brands have been ruined. This Maytag dishwasher is always making my dishes smell like rotten fish or a dead animal. I have to dump bleach and or vinegar down in the bottom constantly to keep the stink down. And I have looked and there is no food laying in the grinder. Then we started to lose wash cycles, and the buttons (not real buttons but a cheapo control panel) started to malfunction after 2 years. Now, 3 years into it the plastic adjusters in the top rack are broken, control panel has gone totally haywire, and still smells terrible. I remember when American appliances were sturdy and reliable because they were designed by engineers. Now they must be designed by accountants and shareholders. Goodbye Maytag and Whirlpool.
Maytag front loader 5000 series error codes - After using my washing machine for 3.5 years, under light duty, I have an error code of SUD and F35 indicating that the pressure switch has failed and needs replacement. I will need to buy a new pressure switch out of pocket and replace.
The refrigerator had to have repairs in first year. Maytag was aware of freezer issues and reluctantly finally replaced the parts. I had to argue with repairman because he tried to tell me that the freezer was too full.
We purchased our Maytag washer about four years ago. I love the features, but occasionally we have clothes rip in the machine. We have had it serviced only once for maintenance. It is great with the large capacity. I can wash bedding including quilts and sheets in one wash. Makes laundry day a breeze for a large family!
I purchased a Maytag dryer several years ago, not a fancy one but just a plain simple dryer (model number MDE2706AYW). Thank goodness from the other complaints I have read I didn’t buy one that is computer controlled. The heating element has burned out twice, main thermostat and limit thermostat has burned out, and if you look close, it seems the wires are trying to melt or at least the insulation. Well, the insulation is melting. And the venting system is cleaned regularly so they can’t blame that. The last dryer I had lasted well over ten years with zero problems. I should have just fixed it. I’m sure I wouldn’t have spent as much money on repairs as I have with this one. You remember that lazy Maytag repairman that was on TV for so many years, you know why you don’t see him any longer? He is at my house repairing my ** dryer! You never, never hear me say this but the next dryer I buy will be made overseas. My last appliance purchase with any of these name brands on them: Maytag, Jenn-Air, Amana, Admiral, Crosley, Magic Chef, Performa by Maytag, and Norge.
The Maytag Bravos washing machine (Model No. MVWB75OWQ1 Type 580) is the worst Ive ever owned. The low water level obviously is not sufficient to clean the clothes as the clothes come out still dirty. I pre-treat stains carefully and follow all of the directions and 9 times out of 10, my clothes come out with the stain still there. The clothes never smell clean. In fact, they have an odor. My t-shirts still have a smell of BO under the arms and some of my clothes still smell like my perfume. They just arent clean. I feel like we put our dirty clothes in this machine and they agitate around in a little pool of water for an hour and they come out still dirty. The machine frequently gets off balance and shuts down too. If I had the money to trash this one and go buy another one - Id do it in a heartbeat. Unfortunately - Im stuck with this piece of junk until I can afford to buy a new one. This was a total waste of money and Maytag should be ashamed that they have not recalled it and given its customers a replacement option.
My husband and I bought a Maytag 3000 series front-loading washer in 2009. In either December of 2014 or January of 2015 it broke down. We had a repairman come out. The inner and outer tubs and a bearing needed replacing. He said it would be expensive and some of the parts were no longer available. In his opinion he hated these new machines as they were nothing but problems. Next we contacted our dealer whom we bought it from. He contacted Maytag himself, then he gave us telephone number to speak with. He no longer carries this brand because of problems and said our washer was no longer made because of problems. So we call, spoke with several supervisors in customer experience. They offered half off another washer of similar value on Maytag or whirlpool brand. Maybe Im being difficult but I didnt plan on buying a new washer after 5 1/2 years. When I and my husband ask to speak to next person in chain of command we were told there wasnt one. Really!!! She would not pass us to a higher authority. She read a classic... Im sorry for your experience. Were offering you a great deal considering your warranty was out. Im hoping this will keep anyone else from this Bad experience.
My refrigerator is a lemon! We bought a Maytag bottom freezer French door refrigerator model #MFD2561HEW in May of 2007. Less than a year later, it stopped working and ruined all the food inside. I cant remember the problem that time, but it was fixed by Maytag and we were reimbursed for a portion of the food we lost. Two years later, the temperature got warm in the refrigerator and freezer sections, and we were gone for a couple of days, so when we got home, all of our food was spoiled. This time we had an extended warranty in effect and they replaced a circuit board, but we were out the food. A few months later, the same thing happened. This time we were home and saved most of the food. The compressor was replaced, again under warranty, but it took 2 weeks to get the part. Now, less than a year later, the freezer and refrigerator compartments are getting too warm and frost is forming in the back of the freezer. When it finally does get cool, it freezes the food in the refrigerator section. It also makes loud bumping sounds. I paid $80 to a repairman today to tell me that theres nothing wrong with it, thats just the way it runs! He suggested I put a gallon of milk jugs filled with water in the freezer to hold the temperature when it starts to rise! This piece of junk is just 5 years old! When I complained, I was told to call Maytag and discuss it with them. This refrigerator was not cheap and I see that many others have had similar problems. How do they get away with selling an inferior product?
Purchased an expensive brand new home which had Maytag appliances in it. After about 1 1/2 years the freezer bottom began to constantly freeze and drip onto my floor. I researched the issue and found it was common, simply thaw the area where it freezes. Did it multiple times, we do not overfill our freezer etc. We must take the ice out of the bottom every 4-5 days. My hardwood floors are destroyed now. We purchased a Samsung fridge freezer bottom when they first came out years ago, had it for 7 years, 0 issues, but it went with the house. Now my Maytag oven door is locked shut, also it takes a very long time to boil water. Maytag junk. I am going to buy another Samsung fridge tomorrow.
I bought a Maytag Bravo washer with the new stainless tub and the bottom agitator. It also has a clear glass lid. Mistake. I can see the action of the washer thru the glass lid and it definitely doesnt wash the clothes very well. They just stay in the same position and the bottom clothes get agitation but the tops ones just sit there. The towels especially smell musty after they have been washed. Probably because they dont get agitation. The water level is so low that the clothes barely get wet. It was a good idea of the company to save water and electricity. But they must not have thought about getting the clothes clean. If I could I would get rid of this machine but I wouldnt want to subject anyone else to this type of washing machine. I would feel badly selling it knowing that it doesnt get the clothes clean. So I would never suggest getting a Maytag washer with a glass lid because you dont want to see what it is not doing.
We have had this refrigerator since January 2011. All was OK for 18 months. Then the lid to the deli drawer fell off, the plastic bar that holds the two drawers up broke (weve had to use roof shingles to prop them up) and another one of the plastic pieces crumbled. Now the ice maker wont work and the refrigerator makes a loud ticking noise. There are only two older adults here and we have not treated this appliance roughly. After reading all the complaints on this site, Im wondering if any of it is worth fixing. My GE refrigerator worked for almost 20 years.
I bought a refrig from Home Depot on 10-16-2012 two years ago and it doesnt work, but they only put one year warranty on. So had to go out and buy another. My complaint a refrig should last more than two years but they were going to send repairman out on my expense and more than likely would of cost me the price of a new one.
I ordered my dream refrigerator (Maytag Model MFT2776FEZ) on 05-12-2017. I had to wait 4 weeks for it to arrive because it was on back-order. I was willing to wait. All was good for 6 months. January 2018, the six month old refrigerator quit cooling. It took 2 1/2 from the service call until the part came in to fix before I could use my refrigerator again. I lost all my food. The same thing happened again in March 2018 except that it took 4 weeks for the part to come in once the serviceman ordered it. I lost all my food for a second time. February 2019, the same thing happened again. I placed the service call on 01-31-2019 for service, but the tech could not come out until 2/6/19. The part had to be ordered and could not be installed until 2-28-2019. For the 3rd time, Ive lost my food. My best friend that has appliances that are nearly 30 years old. She was going to replace all of hers and get exactly what I ordered. She has changed her mind and has decided she would rather keep her outdated appliances because they work.
Three years ago, we purchased a gas Maytag double oven, it worked fine for three years, then it blew the breaker. When we turned the power back on, we could not turn the oven off. The control panel had to be replaced, dinner too. We had bought the extended warranty, so that was covered. Last week, after four months, it happened again. We placed an oven thermometer inside the oven and it is was higher than the maximum temperature of 600 which the thermometer could measure. We are currently awaiting a new control panel. Maytag used to be a good name, but recommend you to buy something else.
My husband and I purchased a Maytag Bravos washer and matching dryer in November of 2009. At three or four months old, the dryer quit drying and was emitting a weird smell and smoky air coming out of it. It was under warranty so a technician was called. A fan blade inside it had broken. The repairman replaced it and the motor as a precaution. There was absolutely nothing inside it that could have broken the fan blade and I always check pockets. My hoses were clear also. He told me that it looked poorly designed inside for air flow. He made a box out of sheet metal to fit inside it that he said would help it with air flow on the inside. I still have the dryer but I dont like it very much because it still doesnt do a great job of drying. It has to run too long and at too high a heat to dry laundry. The latch on the door broke a few months ago and had to be replaced too. I havent had problems with the washer as of yet. I like the washer and it washes very well but I will not buy a Maytag washer or dryer again. WHIRLPOOL OWNS MAYTAG NOW AND THEIR PRODUCTS ARE ACTUALLY MADE BY WHIRLPOOL SO I WOULDNT TURN TO THEM.
We purchased this oven (MGR5775QDS ) along with a Refrigerator/Freezer, Dishwasher and Microwave on 2007 when we remodeled our kitchen. Since then the Refrigerator had to be serviced twice, the Dishwasher had a recall for fire safety - repaired, but I still have a scorched bottom tray, and the oven after self cleaning once has warped and the racks will not hold anything with any weight without collapsing. Maytag sent me new racks about a year ago, but that didnt help. I grill most of my meals or cook on the stovetop but on the rare occasion we try and use the oven it’s a nightmare. We lost a Thanksgiving Turkey and Easter Ham and recently a lasagna and a glass pan. Every time we have one of these events I search the internet in hopes that there has been some kind of recall on this model. It’s not safe. When the 20 lb turkey came crashing down, my wife was nearly burned by the juices that splattered and the house filled up with smoke. Happy Thanksgiving from Maytag - everyone go stand outside in the cold for 1/2 an hour while we clear out the smoke in the house. Recently when the rack collapsed and hot lasagna came crashing down, the glass/pyrex tray broke and left a huge bubbly mess in the bottom of the oven. Yay Maytag, thanks again - ruined a dinner, broke a dish and since we can’t use the self clean option, spent the rest of the evening scrubbing out the oven... and eating takeout food on Valentine’s Day. Sounds like the perfect Romantic evening right? I am so sickened with this company. We purchased all Maytag appliances because of their reputation. But now they dont even stand behind their products. What a shame.
We bought a Maytag refrigerator about 3 years and have had so much trouble. The freezer section which is on the bottom half leaks water periodically on the floor unless, we take the bottom rack out and pry the ice from the shelf about every week. It started doing this about 6 months ago and well need to get a repair man out here. The doors on the refrigerator are also a problem. They often dont close properly, so one is partially open, but unless you look directly at it, it isnt noticeable.
I think it would be nice to state on the box of dishwasher that customer may need a water connecting fitting and hose for their new dishwasher. Yes, I was asked if I needed anything else and I replied I dont think so! Well when I got home, I did need the water supply sweep 90 degree elbow. Or tell sales people to inform there are parts missing. I had to drive back to Huntsville, AL from Hazel Green. Not life or death, just saying! I do like Maytag products. The dishwasher I replaced was17 years old and we had good service! It’s just starting sounding like a rocket motor. Time to upgrade, I thought. Well my wife really thought so! ;)
My Neptune Maytag pair have been dependable. Great features. Now at 20 yrs old still kicking. Washer-front loader now has issue with fab softener going into wash correctly. Could be build up? Trying to self-fix. Very gentle with washing fine things. Hope I can keep going with them.
Dishwasher is around two-three years old and it will not start or drain. From what I can tell on the internet, this touch-pad control panel has been an ongoing problem for Maytag. Will try to fix myself, and if I cant fix it, I will buy a new dishwasher but not a Maytag. By the way, my washer and dryer both went out this year - five years old and both are Maytags. Stay away from this brand.
When I remolded my kitchen almost four years ago, I purchased four Maytag appliances. There was a recall on my dishwasher that was successfully fixed; the heating coil could have caused a fire. The next appliance to go was my refrigerator with a bottom freezer: the freezer section went. Thank goodness I purchased a policy which covered the repair that had to be done twice--twice I lost food. I was compensated by the insurance company for $200.00 for the cost of food lost. Just before Christmas my microwave stopped heating. The turntable works, the timer works, but it will not heat the food and makes a loud noise. The glass top on my stove is getting marred even though I clean it every time something spills. I keep my appliances in immaculate condition and they look like new. I thought when I purchased Maytag I was buying reliable appliances. Their ad that states that the Maytag repairman is lonesome because he has no work is a lot of bull. Each appliance has had problems. Where is consumer protection? Appliances should not breakdown after a couple of years. We should not have to buy insurance policies that are expensive to protect appliances that should last at least ten years without problems. Someone needs to step in and help the consumer. I didnt call Maytag regarding the microwave as I was told it was useless to call them and all I would get would be aggravation. Someone, please help the consumer!
Oven failed after 2.5 years of normal use (1-2x / week). Apparently a relay failed (and burned out bake element). Contacted service & parts dept and learned that repair would cost $100 for service visit and $413 to replace the control board. Only the $80 bake element is covered by the limited warranty. Wonderful oven if your hobby is appliance repair. After 2.5 years, it now functions better as a toilet than an oven.
I purchased a Maytag Washer & Dryer Bravos XL in 2013, the washer is already in the junk yard, the drive system failed, the bearings failed and it began to leak. The dryer had a main control board failed, I was able to purchase a new one and replace it myself. The board was made in China, the machines were assembled in Mexico. I replaced the washer with a heavy duty Speed Queen washer made in the USA!
Bought a new Maxima washer in January. Worked for one week. Got error codes and electronics board shut down. Contract serviceman says board should have reset after turning off. Ordered new board and it is missing one of the electrical wire connector plugins. Maytag/Whirlpool is having a problem with these boards.Three weeks without a washer. Two days off work. When it goes out again, days off work will be close to what I paid for it. Thinking I may cut my future losses and buy another brand when in-transit board goes out.
Like so many other people reviewing Maytag refrigerators with bottom freezers, I am dealing with water on the floor. At 64+, I am not eager to tackle the problem as a DIY project. Once of defrosting and cleaning up was enough. I love the looks of my 2 yr old $2000 4 door fridge/freezer but hate the issues. I guess Maytag is going to ignore all of us. When someone finds a reliable company, sing it from the rooftops.
I am at my wits end, as I try to get some satisfaction for the fact that this stoves cleaning system does not work! We purchased this stove at Home Depot in Hadley Massachusetts on February 2, 2014, and it was installed in a seasonal cottage that we were having renovated. When we arrived at our cottage in May, I was delighted with the stove. The cook top performed well and the oven size was great. During the summer, we tend to grill outside so the oven didn’t get much use, but it perform perfectly every time I used it. I always remove any debris that may have spilled immediately, and didn’t see any need to user the AQUA Clean feature until we were getting ready to leave in October. When I ran the cleaning system as recommended in the manual, there was a stain on the bottom of the oven. I then ran it eight (8) more times with the same result.I called the service number and they scheduled a service technician to come for a visit. He said that the stove was working the way it was designed to and unfortunately since it really didn’t get hot enough to do the job, the stain (and with more use, more stains) would remain. He also noted that should I try oven cleaning products, my warranty would be voided. This was not the answer I was hoping for, but since his visit was on the day before we were heading South for the winter there was not much I could do.Have called the service number several time since then, asking what could be done to rectify this problem with no positive responses. One did say that they could send the service tech again and went so far as to schedule an appointment for January, which she suggested I postpone with the technician until we return in May. The reasoning being is that since the warranty is only for a year, and the cottage won’t be opened until May, the fact that the original appointment was within the warranty period would cover the cost of the visit. When the technician called a few days later, the scheduler said that it made no since to go again, unless Maytag came out with a fix for the cleaning system. Since it’s not broken, but just does not work. I again spoke with a service rep and asked if anything could be done or if I could speak to a supervisor, she said that one would call.. That was weeks ago and still no call.We purchased this stove with the hope that it would last for many years, especially since it is only used for five months of the year. Ease of cleaning the oven is important. Home Depot no longer sells this model, and after some searching the internet I have found that I am not alone with this issue. Apparently it is quite common. We will not be able to access the cabin until May 2015, but would appreciate anything you can do to expedite a replacement of this stove, with one that actually self-cleans or a refund.
We bought a Maytag Neptune Washer and dryer package from Home Depot in 2004 and had nothing but problems ever since. Such things as washer had mold constantly. Also, clothes seemed to have a foul odor after washing. The dryer always seemed to have to be ran twice to get clothes dry.
We bought our Maytag Bravo top loader on May 5, 2010. The machine was working fine. Then last week with no warning, the F51 error code popped up. We called Sears and they sent a repairman out. The result was the sensors work independently from each other (tested correct in the Ohms range). It made it through an entire diagnostic test, but will not complete a wash cycle. The repair guy concluded that the control board was bad. Estimated cost to fix was upwards of $400. I cannot afford to fix. Our issue with this product is that it is apparent, from reading all the forums, that this is a known issue. And we believe Maytag should be reimbursing consumers for this repair or they should recall the washer. Our washer is used on the weekends and it should have lasted us for minimally five years. All we wanted was to make it through one military overseas tour with it, not asking much. Instead, this machine lasted two years. Unacceptable.
Magtag Bravos Washer top load Model MVWX700XW1 - I purchased my washer in June 2011 with the understanding that this was the best washer for my money and needs. I have family of 4, and laundry is a continual cycle at our home. I had the washer delivered and installed by the store where it was purchased. I was pleased with the machine even though the clothes were extremely wrinkled after each cycle, but the salesman was kind enough to tell me this would be so. 21 months into use, I had a water leak from the internal cold water valve. It’s not covered by warranty; I had the valve replaced. Within 2 weeks, the machine would not spin out the clothes; if it did, they were still wet, or would stop mid-spin cycle and start rinsing again. It took 2 hours to wash a 37 minute hand washables load this past Saturday, 4/6/2013, not to mention the other 4 hours washing to regular loads just to get the machine to rinse and spin. The service technician has spent the past 2 days at my home trying to repair my machine to tell me today that it is not the lid lock, but the master control panel which is still not covered under the manufacturer’s warranty. To say the least, I now have to purchase a new washer as I have invested $250.00 for a valve and the control panel is $275.55 plus labor.This machine is the biggest waste of money that I have ever spent. I have been a loyal Whirlpool customer having owned two other Whirlpool machines, each lasting 17-18 years each. I do not abuse my appliances, overload or in any other manner try to destroy a machine for personal gain. I do, however, feel that Whirlpool/Maytag needs to recall these washers or cover the parts beyond what is written. I have read numerous accounts of these and similar issues by others, yet the company will not stand behind their appliances. Really!
My husband and I purchased the Bravos XL washer and dryer set about a year ago as our first big washer/dryer purchase for our new home. We spent about $1200 on the set from Home Depot. I very much regret this purchase as the washer never gets our clothing clean! The washer never puts enough water in the basin and the clothing comes out with strange white smudges EVERY. SINGLE. TIME.I have tried changing detergent, I have tried skipping fabric softener, Ive tried rinsing out the dispenser thinking it was residue from old soap. I dont know what it is, but what I DO know is that the clothes go in without the white smudges and come back out with them for every load. I have to run a second rinse cycle just to get it off, which means Im washing for at least an hour and a half. I DESPISE this machine and its costing me more on my water bill.Additionally, the dryer isnt much better. It constantly shuts itself off even when its not on energy saver mode, with the little red light going on for air flow. Ive checked the connection and dont see what the issue is. If I have a big load such as blankets in there, I have to dry them all individually for almost an hour just to dry my bedding! It simply wont stay on to dry a full load. I very much regret my purchase and wish Id gone with something simpler and cheaper as it would have done a much better job with my laundry. Lesson learned. Dont waste your money on Maytag.
I purchased a dishwasher and stove from Home Depot. Stove has already been replaced twice because of faulty manufacturing and now the dishwasher, after 1 1/2 years no longer works due to the control panel. I called a repair representative of Whirlpool/Maytag and explained the circumstances. Their own customer service people indicate that it is cheaper to replace a product then it is to repair it. Shame on Maytag and Whirlpool that they move their companies to countries outside of the United States and they no longer stand behind their product. Shame on them that what use to be the best product around is no longer worth paper you print on. I will no longer purchase any product from Maytag, Whirlpool or Home Depot since they all seem to line their pockets from products they know wont last. One mouth is worth a thousand complaints and I plan on screaming from the rooftops!
I also have a Maytag Quiet Series 300 dishwasher. The front panel has stopped working. It was a horrible dishwasher from the beginning. The dishes were streaky on the top rack. And I had to replace the rollers after just over a year. The upper rack has rust on it. The Maytag double ovens I bought at the same time had to be replaced within a year, as the racks damaged the porcelain interior. I also wish I had found your site before my purchases. My husband is not working now. So, I guess we will be washing dishes the old fashioned way.
I purchased an automatic dishwasher for $660.00 on or about Aug of 2007 (Mod #MDB6759AWS3 ser # NY3417703). It was a model about to be discontinued however still carried the full one year warranty. After install one year and 28 days it failed. The tech described a faulty computer board and a replacement cost of $885.00, a cost of $215.00 more than it originally cost!! They did offer a warranty of one year after we installed the new part but at a cost of $215.00 more than we originally paid! Maytag promotes their brand as reliable. However I dispute this claim.
We have a Maytag Gemini Double Oven Range Model MGR6775ADW. This is a gas range and it was purchased in 2006. This past Saturday afternoon after cleaning the dishes, the igniters on the range starting ticking on their own. I checked to make sure the knobs were not on and they werent. The ticking finally stopped after about 2 minutes. After the ticking stopped, we planned on going out for a walk. Fortunately we didnt. In about 10 minutes after the igniters quit ticking, the range burst into flames. Flames were in the top oven and shooting out the vent holes and the holes where the knobs are located. Coal black smoke was also pouring out of the vents. I quickly pulled the stove away from the wall to prevent the cabinets from starting on fire and I pulled the plug to shut off electricity from the stove. The flames subsided shortly after pulling the plug. The kitchen and house smelled of burning wire insulation and plastic. After doing some research on the internet, I found out that many other people have had the same problem. I reported this to Maytag Customer Service and they wanted to send a repair technician to fix it. I told them I didnt want it fixed but wanted it out of my house. I told them I didnt trust the range since some people reported they had it fixed and the fire occurred again. I wouldnt be able to sleep or go out anywhere knowing that the kitchen range could erupt into flames at any time. The factory authorized repair technician, from A&E, did come to inspect the damage and to report back to Maytag on his findings. He admitted that he wouldnt even trust the range in his house. After paying $1300 for this range and only getting 6 yrs. of use, I feel that we deserve some restitution from Maytag on this badly designed and dangerous piece of equipment they have been selling. Do not buy the Maytag Gemini range. This is a bad and dangerous product.
I have bought a new Home Depot Maytag Impeller HE washer. After 6 repeat washings of 2 items that are lightweight dark brown it was obvious after drying they had soap and lint and lot hairs on it. I reached with no he detergent. The last 4 times the water level filled to 1 depth even for high level water setting to extra rinse or power wash settings. I went to Home Depot and they suggested I call Maytag repair center on Tuesday after the labor day holiday to have them check it out. I will also call the supervisor at Home Depot as I do not feel paying $600 for a faulty machine is acceptable.
In April 2010, I replaced my washing machine (still functioning after 12 yrs) to upgrade to what I believed to be the top of the line Maytag Bravo 5.2 HE washing machine. Module # MVWB850WL0 type: 580-02. This machine of 3.5 yrs leaks underneath and after having the service tech come to look he advised me it will cost over $800 to fix (I paid over $900 for this unit). He says its the bearings and went on to ask me if Id been using the HE laundry soap (as if Im an idiot) and went on to ask whether Id been washing bedding. SERIOUSLY?!? !... After much research on this issue, I discover that there are similar complaints all over North America. Very disappointed and I want this lemon replaced by Maytag.
I loved my refrigerator because it was plenty of space, energy efficient and ran like a top even after 20 years when we sold the house. I look forward to buying another one when I buy my new home.
Hate my Maytag Centennial Commercial Technology washer. It takes well over an hour per load. Clothes come out very wrinkled, and my knits get holes very quickly. I would not recommend this machine to anyone. In fact, I warn people against it as I have been frustrated every single time Ive used it. Model # W10420382A.
We purchased a Maytag Gas range MGR8674AB in November 2012. The contents of the drawer (oven mitts, trivets, hot pads) caught on fire. As we pulled out the drawer, it scorched the front of the range.
Excellent dishwasher but door kinda flimsy. Front panel scratches too easy. Top rack needs to be stronger and a bigger bottom rack. Other than that running wise dishwasher is excellent. Its hard to beat Maytag. I think they just build cheap stuff around good motors.
I purchased the Maytag Neptune pair in 2002 and was never informed of the product recall/class action lawsuit for the washing machine which occurred sometime around 2004-2005. We have had many problems with our washing machine over the years and ruined many clothes with what appears to be bleach stains, even though no bleach was used in the cycle of wash. I had to replace the board which controls the latch on the door and the clothes that are washed are not clean and have an undesirable odor to them. I would have been part of this class action; however, I was never informed of the lawsuit. I called Maytag today and they advised I could set up an appointment with a service person; they did not want to honor my complaint as the class action lawsuit has been resolved and they are not handling these types of complaints anymore. My children have started a new school after semester break and their brand new uniforms are now becoming ruined due to this defective machine that Maytag will not take responsibility for. What type of recourse do I have? I will never purchase a Maytag anything if this is how they treat their customers. Problem will not go away by hiding their head in the sand. Now I have to go out and purchase a new washing machine because Maytag didnt inform their customers of the inherent defect in their product and take care of them accordingly.
I purchased Maytag dishwasher (model # MDBH979AWW3) in June of 2010. Trouble started on washer after 18 months. Touch pad buttons dont all seem to be working. Occasionally gets to run after slamming door multiple times, but dispenser doesnt function properly. After trying to diagnose myself with door switches, connectors, etc., I caved in and called service. Service quoted $470 parts and labor to fix the problems, including control touch panel, dispenser, and control board (seems common from what I read here). Wish I had seen this string of posts before I called Maytag/Whirlpool customer service to see if they would help before I did any repairs. The responses I got from the service rep were rigid and scripted. Only time she varied from the script was to explain that modern high-efficiency appliances dont tend to last as long as ones 20 years ago. 18 months? Really? I might buy that if it was a mechanical durability design issue. Supervisors responses were also scripted, pointing back to the 12-month warranty. She said she did a warranty search on my model and that there was no warranty concern for this problem (really?). If there was, she might be able to help me. I guess there is no warranty history because most failures are between 12-24 months and the consumer has to pay for replacement outside of warranty. No semblance of customer service or customer care, just repeating what is on their website. Response was: I am sorry you are dissatisfied with the product and my response, but there is nothing I am authorized do. Sent an email to Maytag customer service regarding the problem and customer service interaction. They called back saying they stand by the original customer reps response, but offered to have someone else come out to give a second opinion on the problem. From what I read here, that doesnt seem necessary. Wish Maytag/Whirlpool would at least acknowledge that there is a problem, even the auto industry seems to have figured out a way to equip the service industry with known recurring problem history (TSB) and offer token help to keep customer loyalty. Apparently another quality organization fallen victim to short-sighted methods of maintaining shareholder value.
I purchased Maytag dishwasher Model #MDB7749SBW in November of 2013. The front touch panel no longer works. Everytime I push the selection for wash it automatically jumps to Cancel. This dishwasher is less than 2 years old. I didnt purchase the extended warranty simply because I thought I was purchasing a very reliable product. Lonely Maytag Repairman of old. Ha Ha. I am very disappointed and am telling friends about this and all of the reviews Ive read that are similar complaints. I would never purchase a Maytag product again.
We updated our 25 years old dishwasher, which ironically still worked, to a Maytag we bought at a BrandsMart in GA in November 2010. Sixteen months later, the unit just died. The panel would light up, but would not run. We contacted Maytag and were assigned a repairman (The Appliance Guy) who could not come to fix the dishwasher until 5 days later. Once he finally showed up, I was informed by him that the control panel for the dishwasher had two shorts in it and it would be cheaper for me to just buy a new dishwasher because the repair to this one would be $344.44. When I contacted the customer service for Maytag, they offered to let me pay for the repairs and then they would give me a six month service warranty for free. Does that make sense to anyone? I could buy a totally different brand, brand-spanking-new and have a twelve month warranty with a better product. I asked to speak with Cheris boss and got to speak with Aaron, who offered me the same spiel. Heavily scripted, I apologize that you are dissatisfied, but all we can do is give you the service warranty for six months after you pay for the repair. I asked him if he was reading a script and he replied no. Now I know that he had probably repeated these same words twenty times a day. Heres a thought, Maytag claims to be a green company, using less electricity and water, and saving the customers money and yet they are filling up all the landfills with these appliances that are not even five years old. How is that being a green company?You know how when you buy a nice new button-up shirt? The makers of that good quality shirt go ahead and sew an extra button on the inside bottom part of the shirt because they know that theres a chance youll lose a button. Well, Im thinking that Maytag should just start shipping a couple extra control panels in every box of Maytag dishwashers. Crazy idea, right? Okay, so an easier and cheaper way for Maytag to correct the problem is to stop making dishwashers. Go back to the drawing board, make the engineer who designed the control panel wash everyones dishes (as punishment and he can get help from the customer service people because theyre really doing nothing), start building the old design dishwasher that has the old switch and dial, and start respecting their customers. There, problems solved!
My 1 year old Maytag Bravos 300 dryer caught fire on Nov. 21, 2011 after the first one was replaced. Firemen came. Luckily, it didnt spread to the house. The first one wouldnt dry my clothes.
Control panel start button failed 55 weeks after purchase and installation. Model no. MDB4709PAW. Repair costs for labor and part totaled $298. I have since found out that Maytag dishwashers with this type of control panel are faulty and fail often within first 3 years. Purchased at Johnnies Appliance, Glendora on 6/14/14 NJ; ticket no. **.
We bought what was supposed to be the top of the line Maytag dishwasher as part of a kitchen remodel in 2011. Well tonight it has quit working for the 3rd time! I think this is the last straw for us! Tired of spending all this money having it fixed. We also bought a Maytag microwave at the same time that has been nothing but trouble from day 1, but not as bad as the dishwasher. I can promise you we will never buy another Maytag product ever. Heck at this point, I would not accept a free Maytag machine of any kind! Stay away from Maytag!! Just to be more specific, the first time the dishwasher quit it was the board and cost us half as much as the dishwasher. I see lots of mentions of boards going out early.
We purchased a Maytag MDB7749SBWO Maytag dishwasher. Suddenly the control panel does not work. Trying to find out why I found that there are thousands of complaints about this known defect with water and steam getting in and corroding the control panel. Shame on Maytag for continuing to sell these without fixing the problem. I expected my dishwasher to last many years based on the Maytag reputation instead I need to replace it. I am not going to spend the money on a repair with a machine that will have the same problem again according to other consumers.
Never had a better washing machine, highly recommend this product: MVWC425BW. Saved plenty on water usage, no rust and no service issues after 6 months.
I bought a Maytag washing machine, model number MHW6630HW2 in January 2021. It works fine on ordinary loads, but it cannot spin the water out of bulky items, not on any setting. I put my machine-washable winter coat in the washer and it left it full of water. I re-tried on 4 different settings, and though the washer spins, it cant spin out the water. I went to the Maytag support site. The sites said my model doesnt exist. The phone number for support does not allow you to get any support other than a service call. The Chat option doesnt give a lot of support either. They said that if I call for a service appointment and the service technician finds that the machine does do a spin cycle, then the appointment is not covered under warranty.
I have a gas dryer from Maytag that works very well. Very easy to use and economical using it with propane. Im pleased with my purchase. Ive had it now for about 8 months. I would recommend buying another one.
We purchased a Maytag Jet Clean Plus in August of 2013. Within 8 months the control panel stopped working. Though it was replaced by one of their technicians it now after 9 months is broke again. How can this be such a crappy product??? Over 800 dollars for a dishwasher to have to go out twice in less than 2 yrs is just wrong. The company needs to stand behind their products!!! I will never buy Maytag again and will advise anyone looking to not waste their money!!! VERY DISAPPOINTED!!!
Maytag Dryer is a complete piece of junk. First repair at 13 months, second repair at 15 months. I would throw it away but like a fool I bought the washer. Fingers crossed. Stay away from Maytag, total junk.
My Maytag dishwasher is 1.5 years old and wont start. The Maytag call center said they couldnt help me except to sell me a service warranty for $269. Then she wanted to argue with me when I asked her to pass on my dissatisfaction with their products to her supervisor. I thought Maytag was a good product. For what I pay for parts and labor, I can get a new dishwasher. She said do I expect not to have any problems with that dishwasher. I will never buy anything Maytag again. They do not stand behind their products. Plus, it sounds like many people have had the same problem with their Maytag dishwasher. This part is defective. (I am assuming it is a control panel problem.) Since corporations are people now is there someone I push into my dishwasher so they will fix it. LOL.
In 2011, we purchased this Maytag Centennial MVWC200XW1 washer. It will not complete the cycle when it goes into rinse and spin, will not empty water and once the cycle starts, it sounds like someone is inside with a hammer banging on the basket. Clothes come out with a powder residue on them and several pieces have had holes. Called Maytag and was told there was no service available in our area. I will never purchase another Maytag product. Used by two adults a couple of times a week, this machine should be trashed. I have to hand-wring our laundry as we cannot afford to replace at this point. My last washer was a GE and I had it for over 20 years, we replaced it because we moved into a new home thinking Maytag was the best out there. I checked for a recall because there are so many complaints on other sites but found none. We purchased from Home Depot and of course, they are no help.
Maytag french door bottom freezer model #MFF2558VEB5 - It stinks to read all the similar problems Ive had with my unit. Purchased Nov 2011. Problems started within a year. First minor, deli drawer broke. I use clear duck tape to operate it and that has been fine. But not acceptable. About a year ago the water leak out of bottom freezer was noticed. The bottom inside is frozen sheet. I break up and manually remove quite often. NOTE: I intentionally do not use, did not install, the ice maker - historically they are poor risk so I dont bother. The ice unit is in the machine but not installed. I assume my water build up which freezes on bottom related to poor design of defrost drain and that is supported by other comments here. I find it disgusting. Live and learn. Its B.S.
I purchased a Maytag Washer Bravos Quiet series 300 & a Dryer Bravos Quiet series 400 w/ steam in June 2009 from Lowes. I cant express my dissatisfaction in strong enough language with these products. From the time they were installed there were problems.The Bravos series 300 washer: Quiet? Never. The thing sounds like a huge motor whirring around my laundry room. Several times, a coin got stuck in the motor and created a clanking sound that had to be fixed. Ive never had a washer that allowed coins to enter the motor. I cant close the lid on the washer until the whole unit is dry because of the mold problem. I dont feel the washer really gets clothes clean. When we purchased the unit, the Lowes salesman stressed that we could fit a large bedspread into the oversized tub and get it clean. This didnt turn out to be true. The clothes tangle terribly and the unit is off-balance with any kind of a larger load. Ive been forced to purchase the extended warranty because of the complete & total lack of confidence I have in this awful washer (same goes with the dryer).The Bravos series 400 Dryer: This unit never dries. All the setting that should be used with the sensor never work which causes a huge problem. I start out on a particular setting with a stated time limit say, for instance 45 minutes. 45 minutes later, I look at the dryer and theres 1 hr of time still left to go! The dryer just runs on and on. Ive taken to using only the timed dry and I start out at 1 hr, then check it every 10 minutes or so. This is very hard on the fabrics and has caused the useful life of my clothes to be greatly diminished. Also, the stupid thing will start to beep and I cant figure out why. Using this dryer has increased the electricity costs to us.I cant stress enough to STAY away from these products. I purchased Maytag because of their prior good reputation. That reputation is in tatters now. They should recall this product and replace it with products that actually do what they advertise!
We received our new Maytag French door refrigerator today via delivery and got everything set up and magnets stick to the front. The last I checked magnets should not stick to stainless steel. So I called the Menards where we purchased the refrigerator almost 2 1/2 weeks ago and the store manager said there was metal liner under the stainless steel and states this on the technical specifications. And everywhere I went to look under the technical specifications NOWHERE does it state there is a metal liner underneath and even if there was the top is stainless steel regardless so why would magnets stick to it. I paid for a Maytag and basically got a cheap piece of crap Frigidaire or Whirlpool and paid extra for Maytag to stick a Maytag label on it. What a joke. If I have any other problems I will personally deliver this refrigerator to Maytag/whirlpool corporate and put it on the front step. I am VERY ANGRY!!
I just saw that there had been a class action lawsuit settled in 2005 for the Maytag Neptune front load washer and I was never notified as an owner! I have this crummy product and have been living with it for more than 10 years! I just scheduled a repairman to replace the moldy gasket (for the second time) and the noisy pump, and a latch that has to be slammed for a sum of $438. What a crock. I was told this was a top of the line model when I purchased it for $999. Ive never had such a piece of junk before in my life. I run loads of bleach weekly to control the mildew.
My Maytag fridge was purchased on 2006 and since then have had multiple service repairs. Too much freezing, not cooling at all, fan replaced. Now freezer door not sealing.I tried a few days ago to get extension on warranty but was told it had expired so I could not renew. Why wasnt I told I needed to renew back in April before it expired? I believe they are not renewing because of the history of the appliance as it has too many repairs, it will not be cost effective for the company. We have also, in the last 10 years, purchased a washer and dryer and a large screen TV and all have the same problems. What are the chances of getting all lemon appliances? Obviously we are not shopping there any longer but many people are going to have to deal with same issues we did. All the while the company keeps making money!
I dislike Sears and more so Maytag. I bought a Maytag Bravo XL MCT. It worked nice with very few hiccups until 1 1/2 years old. Then the washer went to the lock and done mode, thought it might be the lid switch down the washer up. Looks like I would need to change out the whole panel. Its not worth the trouble OR time to put one dollar to repair the piece of **.
I have never had washing machine that caused this many headaches. The point of a machine is to save you time and energy washing by hand. When the cycle is over, the clothes are tightly spun together that we spend half an hour attempting to untie all the clothes that are woven together. The clothes come back to us in knots, or torn because of the rough nature this machine has created. I have never seen anything like this before and would gladly throw this piece of junk out. We are moving and it would create more headaches to deal with this at the moment. I read that the company had severe money problems and it was due to this very issue. I cant believe a company this well known would allow this to ever hit the market! To openly LIE to people and make money off a product that is faulty deserves the karma they get. Please stay away from this company and their rubbish machines they make and then sell. BUYER BEWARE!
We bought a Maytag dishwasher in August, 2014, and already the touchpad is malfunctioning and we cant start the dishwasher! I am very disgruntled and frustrated by this! I should have kept the old Kitchen Aid dishwasher that we bought in 1995! At least it never malfunctioned!
We have a model MF12269VEMS. Approx 3 years old. Ice maker and water dispenser work great. Fridge works well. We have experienced over the last 6 months a buildup of ice that forms inside the freezer under the drawers. If we dont catch it every 4-5 days we cannot open the drawers as the ice catches the bottom plastic drawers. I called Maytag directly and the pleasant young lady told me after checking that it did not seem to be an issue...clearly after looking into the internet I am not alone! Maybe someone can email me a fix?
I installed a new Maytag Wall Oven Microwave Combo 18 months ago. I had not used the microwave in over a week. Last night, we heard a loud pop and realized the beauty glass front on the microwave had shattered. No one had closed the door too hard, in fact, we had not used it. I see where others have had this problem.
I have a Maytag Bravo washer which I purchased from Brubaker Appliances in Lancaster, PA four years ago. I also purchased from them an extended 5-year warranty. I have this installed on 2nd floor with a drain and a drain pan The drain pump got a hole in it and leaked water all the way down to the basement, over $6,000 in damage. The drain pan and drain didnt work because the Maytag has a noise barrier on the bottom and when that was soaked with water, it sealed off the drain pipe. Also, when I contacted repair at Brubakers, they replaced the drain pump but then informed me that it wasnt covered because penny got in there and that is neglect. $332 later, I was told that the extended warranty covered everything and also no one will take responsibility for installing the washer so that the drain pipe could be blocked. I will never purchase a Maytag again or anything from Brubaker Appliances.
We too bought a Maytag range (MER5755QAW) approximately 5 years ago. While making Christmas dinner, it quit working. The oven would not heat. Too bad it had to quit that day (or at all for that matter). Unfortunately, every single appliance I bought for my house 5 years ago is a Maytag appliance! The microwave quit last month and I have yet to replace it. I bought Maytag because for the longest time it was such a positive household brand name. Unfortunately, with 2 appliances less than 5 years old and out of warranty, I will never purchase one of their products again! I will spend the extra money and go with LG especially after reading some of the reviews on here on Maytag’s products (there are over 192 complaints on the Maytag ranges and ovens alone on this one forum).
I built my home and bought all Maytag appliances. The freezer and fridge knock on wood have been repair free. Replaced control panel on stove for 400.00$. Washer after 2nd repair had to replace 600.00$. Dryer repaired once 95.00$. Replaced dishwasher with a new Maytag. After 2 1/2 years the control panel on my Maytag Dishwasher will not work. This is the 4th repair. I have paid for 2 repairs out of warranty. 380.00$ the last repair. I did request some help from Maytag. They said no... My dealer did only charge me for the parts.
After only about a year or so - and it is out of warranty - the clothes are not clean - there are white type of scum marks left on clothes and especially dark clothes. This is even after I use the recommended detergent and less than normal and do a double rinse. Have to wash clothes again with no detergent with a double rinse again. Just so annoying. Would never buy Maytag again.
We purchased a Maytag refrigerator in 2009. The freezer is on the bottom. In the last 3 months weve had to defrost this frost-free refrigerator. The freezer frosts and the refrigerator went into the danger level for foods. A technician said there is a tube from the freezer to the refrigerator that gets blocked with ice and your food is spoiled in no time. I wish I would have read this website before I purchased a Maytag. Hopefully, this will help someone else. I thought that Maytag was a quality name. That was the good ole days and now Im living in the good ole days defrosting a frost-free refrigerator. Beware!
I am in my 24th year of using my Maytag washer and dryer. The set was purchased in 1996, so it has been well worth the money. At this time, it does not spin out as well as it used to, but I just fluff the load and spin it again and then it is ready for the dryer. I have been very pleased with the set and have never had to have a repairman work on them. Cant ask for more than that!
Maytag has really gone downhill. Had trouble with a factory defect in a new French door Maytag refrigerator within a few months (had it returned) and now the Maytag Centennial EcoConserve Top Load Washer no longer spins after only just barely 2 years of use... I will NEVER buy Maytag again. That is a promise. I will put more money and buy more expensive products from your rivals if it means avoiding Maytag products. That is my advice to anyone reading this review. The washer was used for MAYBE 10 loads of laundry per month... Yes, just for two people who have desk jobs so It was never stressed out. Used HE laundry detergent. Quality is a thing of the past for this company. Your reputation is in the doghouse.
JADE model RJRS4270. Had this model for 10 years with more than 10 service calls. Always breaking down and Whirlpool will not honor the warranty. Paid for an extended warranty service to Maytag/Whirlpool offered by the manufacturer. When unit broke Whirlpools warranty service provider Assurance said Whirlpool no longer provides the parts needed, sorry can’t honor the extended warranty you had paid for, no parts, and no refund. The evaporator drip tray had been replaced three times. Asked to have the unit replaced. Whirlpool was absolutely disrespectful and only offered me to the option to buy another discounted $8K unit for a with ~ $2K discount.So far approx. $6K unit + approx. $1K extended warranty (not honored) + approx. $1K parts and service out of my pocket (Whirlpool continued to tell me it was not warranted). Although the operator’s manual said it was covered. While under warranty Whirlpool doesnt have replacement parts to service it. Multiple service tech are telling me there are many known issues with this unit. Found out there’s class action law for the same issues Im experiencing. Whirlpool only offered a new unit at approx. $6K. So total for me to date if I choose to take the discounted unit would be $12K. Dont buy this unless you have a good lawyer. Hardly seems reasonable. Extraordinary time/money loss and aggravation.Bought 8/1/05 S/N ** Model RJRS4270C $5,400. Service call 5/10/06 Repair - Freezer dripping water and pooling on floor. Service call 6/28/06 Repair - Defrost drain problem, ice backup, drip tray. Service call 7/5/06 Repair - Defrost drain problem, ice backup, drip tray. Service call 7/12/06 Repair - Unit not defrosting. Service call 8/26/06 Repair - Freezer not cooling, ice backup, fan burn out, drip tray. Service call 9/2/06 Repair - Evaporator fan not working. Replaced unit 9/_/06 S/N ** Model RJRS4270D. Maytag Dependability Plus Cert No. ** $99.00 8/02/08 thru 8/02/11. Maytag Extended Service Plan Plan No. ** $297.19 9/02/09 thru 9/01/12. Maytag Extended Service Plan Plan No. ** $405.31 9/01/12 thru 9/01/2015. Service call 10/13/10 Repair - Ice build up in fan, freezer not working. Service call 10/20/10 Repair - Installed new drip pan, bi metal, fan motor. Service call ~ 8/_/15 Repair - Service tech states, Whirlpool no longer has parts. Even though we paid hundreds to have a still active Maytag contract extended warranty. Whirlpool outsourced service to third party. Service call ~8/_/15 Service tech refuses to repair because cant get parts from Whirlpool. Asked me to find part on eBay or some other source so he could repair since Whirlpool could not provide. Got part. He did fix. Freezer stopped working 4/2/16. Customer support 4/3/16 followed owners manual instructions for warranty and call number, Whirlpool said theres no warranty and to call any local service tech. (Owners manual said compressor was still under warranty). Service call 4/4/16. Tech refused to work this Whirlpool unit, believes to be issue with the compressor leaking or system blockage or bad valve in compressor. Customer support call back - Krisi, was warranted. Jade Specialty Department. Customer support call back - Jared, no warranty, sorry. Explained contract to him. Nope/Nada. Customer support transfer - Jan, yes was warranted. Asked to speak to manager/sup. Said if you won’t honor warranty then please provide replacement. Transfer to Mike said we must schedule service through Whirlpool to fix contradicts. We asked for reference number to track. Mike said they don’t use reference numbers (contradicts Jared from when he asked me for a reference number). Two days no call from Whirlpool. Customer support call back 4/7/16 - Kari, offered small discount for equivalent new or refurbished unit $5,739 for Model KBSN602ESS. Said although under warranty, Whirlpool may not be able to provide parts to repair unit, but they will sell me an equivalent unit.
Why are the clothes in my dryer getting stuck in Maytag Neptune? It seems there is a little opening around the rim of the barrel in the back of my dryer that drawstrings, zippers or similar small parts of the clothes can get stuck in. It twists the clothes around and is ruining clothes, also is making a thump-thump sound. Someone, please help!
In reading the reviews of a Maytag Dishwasher, I am also frustrated in the dishwasher is only 3 years old and the start button does not work. It cost $75.00 for the repair person to come in to take a look at it which they deduct from the cost, total repair cost $300.00. Did not make sense at this time to have to pay the $75.00 repair person and then purchase another $500.00 dishwasher so paid the total $300.00 hoping to get a few more years out of Maytag dishwasher. By the other reviews, may not be possible. Just very frustrating.
My Neptune dryer purchased in November 2005 had the drum crack at about three years old. I complained so much that they finally agreed to send a replacement drum for free. Now, two years later, the drum has cracked again and tore through the housing on the front of the dryer. The repairman said it would be too expensive to repair. Consumers, beware.
I would have given this washer/dryer a 0 star, but wasnt able to. Bought the pair and first thing, couldnt get enough water in the tub, clothes wallowing around for an hour in the few cups of dirty water that it allows. Cant even believe how terrible this combo washer and dryer is! Now I get to wash everything in this piece of ____ twice, thank you Maytag! Just took out a load and it is dingy and stinks, so now its wet, on the floor waiting its turn to go back for another wash (possibly even a third).If you want clean clothes, do NOT get this washer. Dryer has issues also. For whatever reason, the AF signal has been on for a couple of months. Turn it off and back on and its okay for a bit, then back on. Its the Air Filter. Its not plugged, so I dont know, I just keep using it with intervals of resetting it altogether. What a total waste of money. Am going to give it away for free as soon as I find a replacement! Save yourself a huge headache and look elsewhere than Maytag. Oh, and if Maytag happens to read my review, you can contact me for a refund any time, just respond to this post, you can even come pick it up and get it out of my home. Thanks a bunch!
Ive had my Maytag oven for about 5 years and the oven and burners are still working perfectly. The problem is the light bulbs. One of the light bulbs has a rickety connection because I have to keep twisting the bulb every time I turn it on to keep the light on. My other light bulb burned out and Im not replacing it because Im concerned the problem is in the electrical part where I screw it in, not the bulb itself, so Im leaving it off and am using the other annoying bulb and I installed a lamp under the counter to compensate for the missing light from the other stove bulb. The most important part of the oven are the cooking features so even though the bulb situation is annoying, it cooking features perform well.
I wish that I had looked up reviews before purchasing my washer 6 months ago! No matter which setting I use, the washer never fills up with enough water!! I have pulled clothes out that havent even gotten wet, due to not enough water in machine! All due to the government regulated water levels on the sensors!!!! So, I had my plumber put in hot and cold water faucets, then he put a short Y hose on, so this way I can add water to the machine.... The only thing is, you have to wait for the machine to fill with what it thinks is enough water to get your load clean.... stop the washer, then add the water you need. But if it reaches a certain point, it will automatically start draining. So you have to watch and make sure you stop adding the water, before reaching that point!
We purchased a $500.00 Maytag dishwasher, Model #MDB7749SBW, in August 2013. In December 2014, a little over a year of owning it, the pump failed. We called Maytag and they had a service company come out and replace it. We paid $181.00 for this service call. In July 2015, the control panel failed so we called Maytag to see if they would replace it at their cost. All they are willing to do is to send another service guy out at our expense. The service call is $89.95 and that doesnt include the labor! The total with tax will be close to $200.00 again!!! Now we are getting close to spending $1,000 for this piece of junk! In addition, this dishwasher is only used three times a week because there are only two people living in our household. It is obvious after reading the other complaints that the control panels are defective and I am sure that Maytag is well aware of this issue. So, buyer beware. Dont even consider purchasing a Maytag dishwasher unless you enjoy watching your money flush down the toilet. They dont even deserve a 1 star rating!!!
I own a Maytag dishwasher model number MDB7749cBM 2. The panel on the dishwasher stopped working. It is only a year old. Its too new to break down. Will contact Maytag today. There are so many complaints. Why not a recall?
After less than 3 years the interior lip of the machine is rusting. I found this when I was cleaning the interior of the machine because my white clothes were coming out with black soot on them. I can estimate that bleach was used in the dispenser 3-4 times tops over these 3 years. Very disappointed in the equipment. Ive submitted a complaint to Maytag with hopes of a favorable response. This should not be a warranty item...its defective design.
After reading several of the reviews, it looks like Maytag doesnt get it - or maybe they do and its a plot to make more money. Our dishwasher model MDB8959FSZ4 was installed in Dec. 2016. Within the year, it started leaking. After many service calls it was determined that the arms holding the upper rack were not installed properly and were pushing against the door and water was coming out. After that was replaced, weve had 2 years of relative good use. Now, it wont empty and that started after smelling something burning. The burning smell has gone away but it wont complete a cycle. Service tells us its the drainage pump and that will cost nearly $500 to replace. We wont be spending another dime on this piece of crap. Well replace it with NOT A MAYTAG. Im wondering if it has to do with the control panel as many others have mentioned. We dont care to find out at this point. We are buying something else.
I purchased a Maytag electric range model # MER8775AS in Feb 2012. While boiling syrup, the pan overflowed onto the oven door. As I began to clean up the spill I noticed that some of the spill had gotten inside the door on the inside of the oven glass. To remove the stain would require disassembly of the door. I called Maytag and complained of what I called a design flaw and they said, No, its your fault for spills entering the door. They even sent a condescending email to me informing me that if I needed to purchase parts, where I could get them. I designed appliances for years and this is another example of poor quality and lack of consumer service. I AM DONE WITH MAYTAG.
Whirlpool owns Maytag and it appears that selling poorly made products is now their focus. When I purchased this Maytag 30 Gemini double oven range, I thought I was buying a superior product. Now, I am on my 3rd repair. When would it fail, on Christmas Eve morning when I am trying to prepare dinner for 20 people who are coming for dinner party. I paid too much for this piece of junk. From now on, I am buying from the scratch and dent sale because there are no quality appliances manufactured today. Buy cheap and it wont irritate you so much because no one especially Whirlpool owned companies focus on quality.
The top of the range has blistered and has worn off. It cannot be cleaned. I spoke to a Maytag representative and was told to try and use magic eraser to clean around the burners. This did not work. The model number is mgr7775xs. Is there any solution to this problem. My range looks terrible.
Back a couple years ago, Dec. 29, 1983, I purchased a Maytag washer, model A209, and a Maytag Dryer, model DG110. Im still using them daily. The washer has given NO problems, other than the brake has taken to squealing. This causes nothing more than a notice that the load is done, so no repair is necessary. The dryer has proven more problematic, as I have had to replace the ignitor three times, the blower fan twice, and the motor (and belt) once. I still think I have gotten my moneys worth.
Leaked and leaked, spent hundreds on never ending problems from day one. No support from Maytag. I was told by Sears salesman it was the best you could buy. Our old washer lasted 30 years. This one never worked right - dead at 5 years. Shame on Maytag.
This machine may save water but I spend more time and money getting out the severe wrinkles it creates. I use my dryer and iron much more than with my previous washer. I never thought a new washer would make wash day more difficult.
This set of Maytag washer/dryer are nearly nineteen years old now and are still workhorses! They keep getting the job done time and time again! Absolutely no complaints. Absolutely and completely amazing!
Model MDB7749AWM2. Paid over $700.00. Figure I would get a good dishwasher so it would last and clean dishes. I was wrong. I replaced all new appliances for kitchen in house we had purchase 3 years ago. I replaced door switch 4 times, front door panel where screws go in broke off. Salesman at Lowe’s said Maytag was a good dishwasher. It is a stainless front and stainless inside. I have had cheaper models and never had problems with.
Maytags reputation for quality is gone. Our Neptune washer has had mold, door lock seized up and wouldnt open, and now our dryer drum is cracked. Exaggerating your products reliability is one thing - this borders on corporate fraud.
It does not matter what mode you select, every single piece of clothing comes out a scrunched up wrinkled mess. I have to wash all clothing in bulky sheets mode because it is the only mode where the clothing actually gets submerged in the water. This washing machine is extremely loud and it is without a doubt, the worst purchase I have ever made. I have never written a review before, but this product is so horrible and frustrating. If I can persuade one person not to purchase one, I feel that I have done a good deed.
Second time I have purchased a Maytag washer. Both units failed within six months of extended warranty running out. Maytag repairman is sitting on his **, not because they have a quality product but because consumers are seeing that it is a subpar product. Don’t waste your money on them or any of their off brands.
We have had our washing machine for about 6 months, we got the F3 E6 error code. After doing some research, we found out that the control module was what we needed to replace. My husband and I called both Maytag and Lowe’s, (the store we purchased the washer from). We have been given the runaround. After talking with several managers in the Lowe’s warranty department, we were told that we had to contact Maytag directly about that particular problem. Okay, no big deal. We called and every single time we were put on hold for at least 30 minutes before we were hung up on. Not once did we even get to speak to a person. If we don’t get a response and our problem doesn’t get fixed, I will be going to the Better Business Bureau.
This is a top load washer, commercial series, high efficiency without any agitator. It doesnt use enough water to break down the soap, no matter what soap or amount is used. Clothes come out of the machine with soap patches. It is also virtually impossible to balance the load so when it spins, it bangs and thumps and walks across the room until it shuts itself down. Stirring and re-distributing the load, changing the size of the load, small or large (should you actually fill the tub to a full load per instructions) it simply doesnt distribute or balance itself at all. At the end of the day, clothes need more water for extra rinse and then doesnt seem to work with soap removal all of the time. You cant put a load in and walk away and do something else or it will bang around and turn off. A waste of money and time. Save yourself, buy something else.
Prior to purchase, I did my due diligence and read reviews about this washing machine. Apparently, they were written by Maytag employees, because this washing machine has been a major disappointment. Yes, it tangles clothes and sheets, but I feel that is to be expected since it is HE and uses less water. I will give it that and I dont have to dry nearly as long. But that is where my positivity ends. Clothes dont always come out totally clean. And then there is the issue with the horrific grinding noise. The machine has been making a progressively louder, angry, grinding noise with a high-pitch end note. And as of today, a horn type noise has started. Lovely.I anticipate the machine is on its last legs and I have only had it a few years. I spent too much money on this and feel like I have been misguided and, quite honestly, ripped off by Maytag.
I love the functionality of this Maytag refrigerator. The inside is so nice and big, I can almost fit anything into it. When I need to make a lot of food for a lot of people, this refrigerator really foots the bill.
When we moved to a new home, we upgraded all the appliances, including the microwave. This was four years ago. When the first microwave stopped heating the food after two years, we thought it was a fluke and bought a brand new one, since fixing it would have cost more. Well, I should have gone with another brand. This is two Maytag microwave ovens in four years! We cannot believe that a company who enjoys such a good reputation can get away with such shoddy products!