Appliance Types
- Air Conditioner
- Automobile
- Chainsaw
- Circular Saw
- Dishwasher
- Drills
- Dryer
- Drywall Screw Gun
- Furnace
- Gas Fireplace
- Gas Grill
- Gas Patio Heater
- Grinder
- Heat Pump
- Impact Driver
- Impact Wrench
- Microwave
- Nailer
- Orbital Sander
- Pool Heaters
- Powerwall
- Range
- Refrigerator
- Television
- Washer
- Water Heater
Appliance Brands
- A.O. Smith
- AccuCold
- Admiral Craft
- AGA
- Airrex
- Amana
- Ambiance
- American Range
- American Standard
- American Water Heaters
- Aquacal
- Armstrong
- Asko
- Avanti
- Avenlur
- Azure
- Beko
- Bellfires
- Bertazzoni
- Blackstone
- Blaze
- Blomberg
- BlueStar
- Bosch
- Bradford White
- Bromic
- Bryant
- Cafe
- Calcana
- Capital
- Carrier
- Char-Broil
- Char-Griller
- Chrysler
- Coates
- Coleman
- Comfortmaker
- Commercial Chef
- Continental
- Cosmo
- Cove
- Crown Verity
- Dacor
- Daikin
- Danby
- Danfoss
- DaVinci
- DCS
- Deco
- DeWALT
- Ducane
- Dyna-Glo
- Dyson
- EcoSmart
- Electrolux
- Element4
- Empava
- Equator
- Eurodib
- European Home
- Everdure
- Farberware
- Fhiaba
- FibroPool
- Fire Sense
- Fisher
- FiveStar
- Flare
- Flash Furniture
- Focus
- Ford
- Forno
- Forte
- Frigidaire
- Fulgor Milano
- Gaggenau
- GE
- General Motors
- GlowBrand
- Goodman
- Grundig
- GSW
- Haier
- Hayward
- Heatstar
- Heil
- Hestan
- Hisense
- Hitachi
- Hotpoint
- iio
- Ilve
- Impecca
- Ingignia
- Insignia
- JennAir
- John Wood
- Keeprite
- Kenmore
- Kenyon
- KitchenAid
- Kucht
- La Cornue
- Lennox
- LG
- Liebherr
- Lifetime
- Lion
- Luxaire
- Lynx
- Magic Chef
- Marvel
- Maytag
- McQuay
- MicroFridge
- Midea
- Miele
- Migali
- Monogram
- Montigo
- Mr Heater
- Napoleon
- Navien
- Nexgrill
- Noritz
- Panasonic
- Patio Comforts
- Payne
- Pentair
- Perlick
- PITT
- Premier
- Raypak
- Real Fyre
- Regency
- Reliance
- Rheem
- Rinnai
- Roma
- Ruud
- Saber
- Samsung
- Schwank
- Sharp
- Smeg
- Solas
- Sony
- Spartherm
- Speed Queen
- StaRite
- State Water Heaters
- Stiebel Eltron
- SubZero
- Summerset
- Summit
- SunGlo
- SunPak
- Sunpentown
- SunStar
- Superiore
- Takagi
- TCL
- TEC
- Tempstar
- Tesla
- Thermador
- Thor Kitchen
- Toshiba
- Town and Country
- Toyota
- Traeger
- Trane
- Twin Eagles
- U-Line
- Unique
- Vaillant Group
- Valor
- Verona
- Victory
- Viessmann
- Viking
- Vizio
- Weber
- Westinghouse
- Whirlpool
- Whynter
- York
- ZLINE
Article Categories
- Air Conditioners
- Appliance Care
- Appliance News
- Dishwasher News
- Drying Machines
- Furnaces
- Gas Fireplaces
- Microwaves
- Pool Heaters
- Refrigerators
- Stoves - Ranges
- Tips and Tricks
- Washing Machines
- Water Heaters
More Articles
Maytag Range Model MEW9627FZ
Maytag - Maytag-27in Built-In Fingerprint Resistant Double Electric Convection Wall Oven-Resistant Stainless Steel - Fingerprint Resistant Stainless Steel
Maytag MEW9627FZ Wall Oven Keep up with the culinary needs of your large family with this Maytag double wall oven. This electric oven duo is ideal for entertaining, with True Convection technology that takes the time out of your recipes. The stainless steel exterior on this Maytag double wall oven makes a modern gourmet statement in your kitchen.
Manufacturer: Maytag
MODEL: MEW9627FZ
MSRP: $2799.99 USD
Maytag Range Model MEW9627FZ Error Codes
CODE: F0
PROBLEM: Function key stuck
FIX: Replace touch pad or if touch pad is part of the clock, replace the clock (ERC).
CODE: F1
PROBLEM: Defective touch pad or clock (ERC)
FIX: Replace touch pad or clock (ERC). Touch pad is a more common problem. Refer to F1 test at the top of this page for more information.
CODE: F2
PROBLEM: Oven temperature too hot
FIX: Replace relay board, if present, or oven temperature sensor (RTD). Check sensor harness.
CODE: F3 or F4
PROBLEM: Shorted or open oven temperature sensor (RTD)
FIX: Check sensor harness and harness connection between oven sensor and oven control. Replace oven temperature sensor (RTD) if wiring is ok.
CODE: F5
PROBLEM: Watchdog and hardware conflict
FIX: Replace clock (ERC).
CODE: F7
PROBLEM: Function key shorted or stuck
FIX: Replace touch pad or if touch pad is part of the clock, replace the clock (ERC).
CODE: F8
PROBLEM: Analog / Digital problem
FIX: Replace clock (ERC).
CODE: F9
PROBLEM: Door latch
FIX: Check door latch components.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Range Model MEW9627FZ
Bravos XL IS A JUNK. I have had this Maytag washer maybe 2 years at most and it is junk. I called. Told/complained them about the noise during wash cycle and spinning. The 10 years warranty is falsely. The 10 years warranty is covered only 2 components in the entire machine ???? and does not include the labor cost of $130.00 an hour. Sadly, I have seen many negative reviews their product. I didnt check reviews before purchasing, I knew I needed a large basin and wanted the deep fill option. I always thought maytag was a good brand. Now I am in a jam. ???? If you are looking for a new washer read the Maytag reviews before considering this brand. Live and learn. ????
We have owned the dryer (Maytag Bravos) since Dec. 2010 and are now on our 4th service call. Upon the second delivery of the part that was ordered last week - we will be on the 5th service call. I finally asked Maytag if I could get a trade in since this dryer is obviously crap. They said they could only handle the problem at hand, which is the same problem over and over and over. The flywheel was left off all together. The pulley belt for the dryer pops off about every 4 to 6 months. Ridiculous. Its a crap dryer, dont buy one!
We too bought a Maytag range (MER5755QAW) approximately 5 years ago. While making Christmas dinner, it quit working. The oven would not heat. Too bad it had to quit that day (or at all for that matter). Unfortunately, every single appliance I bought for my house 5 years ago is a Maytag appliance! The microwave quit last month and I have yet to replace it. I bought Maytag because for the longest time it was such a positive household brand name. Unfortunately, with 2 appliances less than 5 years old and out of warranty, I will never purchase one of their products again! I will spend the extra money and go with LG especially after reading some of the reviews on here on Maytag’s products (there are over 192 complaints on the Maytag ranges and ovens alone on this one forum).
Bought Maytag Bravos in 2010. It does not clean but worse than that it rips clothing (for example: loops off pants, holes in pjs, tons of ripped towels), so many items of clothing torn that I cant keep count. Today I had a pillow case ripped apart (see image). I have had four sheets ripped that I can no longer use. Maytag should have recalled this washing machine. I have the Maytag Bravos dryer also and the drum was on backwards on it when I bought it.
We first purchased a Maytag Neptune washer and dryer set. We loved them. Had them for 15 years with no problems. When we decided to get a new washer and dryer, we were loyal to the Maytag brand. I was immediately drawn to the Maytag Bravos XL due to the extra large capacity. What a mistake! This washer and dryer pair take more than two hours to complete a single load of laundry. It often takes more than one wash to get clothes clean. If you wash an extra drum large load of laundry, often times there is not enough water and agitation to even get all of the clothes wet. I have a one-year-old boy and a six-year-old boy, their clothes get very dirty. This washer Does not get food off of my one-year-old’s bibs. And my six-year-old’s clothes come out looking as if they haven’t even been washed. What a disappointment! My husband and I are going out today to purchase a new washer and dryer set after having just purchased these Maytags in April last year. What a waste of money! Please include me if a class-action suit it’s taken.
Buy this washer! It has the best features! No matter what the setting, your clothes will come out as dirty as you put them in, only with even more odor! I just cannot believe how many different settings they managed to program into this washer, each one delivering the same miserable results. I am so happy that I spent so much money on a washing machine, that in some cases, doesnt even get my clothes wet. Truly amazing technology!
I purchased a very expensive set of Maytag washer & dryer (topload washer) and heavy duty larger capacity. Firstly- I purchased this through Home Depot on Labor Day weekend and did not receive this set until December 2020. This set has all the electronics and Im going to tell you NOT to purchase either one. The dryer MUST have a metal solid vent. This sets your dryer out into the walkway of a laundry room. If you use a heavy flexible metal vent; your sensor will be going off constantly telling you your vent is plugged and to clean it. I had a dryer vent company out twice to clean and inspect the wall & roof vents yielding nothing. I also have a dryer vent cleaner which I hook up to my vacuum and I clean the dryer vent monthly. If you lose power. You will need to unplug your dryer and let it reset to be able to use it.The washer is also terrible for the outrageous price. Again; glass heavy duty top load with all the electronics. You cant get the washer to fill even on deep fill. Also; do NOT put a lot of clothes or jeans or blankets in this machine. It will not be able to level and spin. When you try to use the drain and spin cycle; the sensor keeps going off. I swift the contents around and around and finally end up having to take soaking wet cloths out into the garage until I have one sheet in the machine and it will spin out. In addition- the CLEAN with Afresh mess. This forces you to clean your machine- whether you are in the middle of trying to get clothes drained or not.Buy something thats a simple workhorse with one button. Stay away from any bells and whistles because its only going to cause you heartache in the long run. I wish I would have read reviews prior to spending $1,700 on a Maytag Washer Dryer set (ON SALE- for God sakes). This is the biggest piece of garbage I have ever purchased. Buyer beware.
Dissatisfied with the poor performance of the Deep Water cycle of Maytag Model #MVWX655DW0. Cycle produces low water thereby resulting in inadequate cleaning of clothes. Choosing another cycle to wash a particular load doesnt match what is recommended.
This Maytag dishwasher has been really dependable, looks really nice, is really quiet, we have absolutely no complaints. I hope it lasts as long as I suspect it will. Would highly recommend this dishwasher.
One time at around yr 2 of our 10 yr warranty the repair guy removed my agitator, spline gone. Couldn’t find one anywhere! After a month of using a laundromat, I called the company in Montreal and they had the new agitator in my post office in 4 days. I am unable to wash anything that puts the Bravo washer out of balance ie: towels. The sides are busting out on the machine!! We have only had it 4 years so far. Not impressed! Does the warranty cover busting out sides? As it is a major part of the structure of the machine.
Zero should be a choice on overall experience. I purchased a Maytag Bravo 300 from Lowes in February of 2011. Last week I was doing a load of laundry and the washer stopped in mid-cycle, and it gave an alarm and error code ld. I checked out the manual and it said there was a problem with the drain line. I check the drain line and it was fine, so I called Maytag to have a service man take a look at it. Before he even looked at the washer, he said it was probably the pump, and it is not covered under warranty. And he said that it would cost $140. He obviously sees this all the time. He explained that the pump is too small for the unit and it does not allow anything to go through the pump. Please make sure anyone who may be considering buying one of these units knows right up front that they are going to have issues with the pump, even if a small pebble gets caught in the pump.
I bought a Maytag dishwasher (model #MDBH979AWS3) from Home Depot on July 2010 and had it installed. After 2 weeks, I found water leaking into the basement. The installer said rubber gasket in water line de-laminated and caused leak under the dishwasher and flooded the floor to basement. Product defect and water damage covered by Maytag insurance. Now Feb 2012, about 1 1/2 years after buying, the touch panel controls dont work. I called Maytag regarding any control panel recall and they said no and its out of warranty. The advice given was that they can send out a serviceman for $269 to fix with parts, labor and one year warranty. It seems like planned obsolescence. Dont buy a Maytag.
We bought this washer in 2009. It has only been 5 years and we had a problem with the lid, now it leaks on the floor and most of all it has been rusting on the lid, the sides and rusting around the bleach port. Rusting on the top edge of the outside metal skin. I am not happy with this product at all. The serial number CV0870202. Model number is MVWB800VQZ. It is a quiet series purchased on 2009. I am not happy with the quality of this washer and I will not buy another Maytag.
JADE model RJRS4270. Had this model for 10 years with more than 10 service calls. Always breaking down and Whirlpool will not honor the warranty. Paid for an extended warranty service to Maytag/Whirlpool offered by the manufacturer. When unit broke Whirlpools warranty service provider Assurance said Whirlpool no longer provides the parts needed, sorry can’t honor the extended warranty you had paid for, no parts, and no refund. The evaporator drip tray had been replaced three times. Asked to have the unit replaced. Whirlpool was absolutely disrespectful and only offered me to the option to buy another discounted $8K unit for a with ~ $2K discount.So far approx. $6K unit + approx. $1K extended warranty (not honored) + approx. $1K parts and service out of my pocket (Whirlpool continued to tell me it was not warranted). Although the operator’s manual said it was covered. While under warranty Whirlpool doesnt have replacement parts to service it. Multiple service tech are telling me there are many known issues with this unit. Found out there’s class action law for the same issues Im experiencing. Whirlpool only offered a new unit at approx. $6K. So total for me to date if I choose to take the discounted unit would be $12K. Dont buy this unless you have a good lawyer. Hardly seems reasonable. Extraordinary time/money loss and aggravation.Bought 8/1/05 S/N ** Model RJRS4270C $5,400. Service call 5/10/06 Repair - Freezer dripping water and pooling on floor. Service call 6/28/06 Repair - Defrost drain problem, ice backup, drip tray. Service call 7/5/06 Repair - Defrost drain problem, ice backup, drip tray. Service call 7/12/06 Repair - Unit not defrosting. Service call 8/26/06 Repair - Freezer not cooling, ice backup, fan burn out, drip tray. Service call 9/2/06 Repair - Evaporator fan not working. Replaced unit 9/_/06 S/N ** Model RJRS4270D. Maytag Dependability Plus Cert No. ** $99.00 8/02/08 thru 8/02/11. Maytag Extended Service Plan Plan No. ** $297.19 9/02/09 thru 9/01/12. Maytag Extended Service Plan Plan No. ** $405.31 9/01/12 thru 9/01/2015. Service call 10/13/10 Repair - Ice build up in fan, freezer not working. Service call 10/20/10 Repair - Installed new drip pan, bi metal, fan motor. Service call ~ 8/_/15 Repair - Service tech states, Whirlpool no longer has parts. Even though we paid hundreds to have a still active Maytag contract extended warranty. Whirlpool outsourced service to third party. Service call ~8/_/15 Service tech refuses to repair because cant get parts from Whirlpool. Asked me to find part on eBay or some other source so he could repair since Whirlpool could not provide. Got part. He did fix. Freezer stopped working 4/2/16. Customer support 4/3/16 followed owners manual instructions for warranty and call number, Whirlpool said theres no warranty and to call any local service tech. (Owners manual said compressor was still under warranty). Service call 4/4/16. Tech refused to work this Whirlpool unit, believes to be issue with the compressor leaking or system blockage or bad valve in compressor. Customer support call back - Krisi, was warranted. Jade Specialty Department. Customer support call back - Jared, no warranty, sorry. Explained contract to him. Nope/Nada. Customer support transfer - Jan, yes was warranted. Asked to speak to manager/sup. Said if you won’t honor warranty then please provide replacement. Transfer to Mike said we must schedule service through Whirlpool to fix contradicts. We asked for reference number to track. Mike said they don’t use reference numbers (contradicts Jared from when he asked me for a reference number). Two days no call from Whirlpool. Customer support call back 4/7/16 - Kari, offered small discount for equivalent new or refurbished unit $5,739 for Model KBSN602ESS. Said although under warranty, Whirlpool may not be able to provide parts to repair unit, but they will sell me an equivalent unit.
I have a Maytag refrigerator, Model #MBR 2256KES6, that is only 18 months old. It has totally stopped working. First, there was a large puddle of water on the kitchen floor and then a loud clicking noise in the middle of the night. It does not cool the fridge or the freezer. I cannot believe that a $1300 product is done working at 18 months. I cannot afford a new refrigerator. They should be arrested for selling such junk to the public.
Had previous Maytag for years. Good, reliable, easily repaired product. Cycle sequencing very recognizable. New washing machines are ridiculously designed. Neither you nor the repairman have any idea what the cycles are or if they are even working as designed. Many cycles start out trying to wash with little or no visible water in the drum (top loader). The clothes come out tied in knots. I now wait for the agitation to start then pause and add water for three to five minutes then restart. What a nuisance. I have called customer care many times and they are courteous but not very helpful. This machine is an engineering nightmare. If I were in charge I would retire the people who dreamt up this contraption and get back to something reasonable before all their credibility is lost FOREVER!!
We purchased Maytag Dishwasher MDB5601AWW/46171101NP when we built our new home. In the last several months, water was leaking out onto the floor. We called Maytag and they told us there was a recall on the heater element and that they would send the part out. We made sure they knew the reason for our call--TO REPLACE THE GASKETS!. Maytag contacted a local authorized repair person. When they called to set up appointment, my husband reminded him about the gaskets. The guy showed up without gaskets, saying Maytag didnt put it on the order! We called Maytag to set up another service call. The guy showed up again today without the gaskets. We were told they had to be ordered and that he would have to come out again! Three service calls for one issue! Aside from this, the circuit board has never worked right. We push the correct buttons, but never know what kind of cycle we will get. We learned to live with it. Our bottom racks are melted as well as the sides of the dishwasher. Now that we know about the heater element being defective, this may be the cause of the bad gaskets and melted racks. It will cost almost $300 just to replace gaskets, and yes, we have to pay a service call for it when it could have been done in the first place. We called Maytag to complain and were told that replacing the gaskets always takes two service calls--one for diagnosis and the second to put in part. They said they dont take the customers word for it when we tell them whats wrong!
We bought the Maytag set of dryer and washer just over 5 years ago with ex. war. The dryer now doesnt heat up but the drum does turn. To fix it would cost about $500 maybe more and the parts may only last a few months. I believe that dryer should last longer when only used about once a week. I am now looking at Speed Queen. Cost more but am told they last longer.
Purchased a Maytag French door freezer underneath refrigerator 8 years ago. It stopped working because of the circuit board located behind the ice and water compartment on April 7th. Contacted a Maytag repairman, which is a whole other story. Had to order the part, weeks and weeks go by telling us the part is coming. Then a call came from the repair man on June 17th, Maytag no longer makes the part. Meantime we located the part by taking the fridge apart ourselves and ordered it arriving today June 19th. Contacted Maytag - Whirlpool corporate. Answer, We are sorry we no longer make the part, and basically told me after spending $2800.00 8 years ago Im up the creek without a paddle.
Horrible machine. Uses too little water, cycles are too long. No matter what the size of the load, it takes an hour. Just after 3 years the bearing went out on the machine. Cost for repair will be $250. Thats not even an electronic problem which Im sure would be next. NO THANKS. Im getting a new machine and it wont be a Maytag.
I was so excited to get a washing machine. My excitement quickly faded two washes in when I noticed that the clothes were not completely submerged in water. I checked the handbook and it said that this is normal but at the end of the wash I still had clothes that were completely untouched by the entire washing cycle. The first couple times that the washer was used, I noticed that the water took a very long time to come out. It said it was sensing and then the water would come out in small spurts. When the wash actually started moving, wow the noise was abnormally loud. It continued to make said noise for the entire cycle. I could hear it everywhere in the house. I am so disappointed in Maytag. My father is of a much older generation and he chose this brand based on his past experiences...now I have to tell him its a hunk of junk. Save your money and buy an old fashioned machine.
Bought Maytag dishwasher model number MDB894995BB3 serial # F41103073. About 2 months out of warranty the control panel went bad. Contacted Maytag. After quite some time they agreed to pay for parts. After some more conversation they also agreed to pay service and labor. This was on the first day of August and Maytag scheduled a repairman for the sixth of August. When he arrived spent five minutes and said he had to order parts. The control panel I had already told them was bad. Now here I sit waiting for part to arrive. No more Maytag or Whirlpool for me.
We purchased a Maytag washer and dryer from Lowes in the summer of 2016. The washer performed so so. Not a great machine. After only two years use, there is only my husband and myself, the transmission went out. The repairman said it would be cheaper to buy a new machine than repair it. Maytags 10-year warranty does not cover the transmission. We replaced the Maytag washer. I cant say anything good about Maytag.
I called Maytags customer service about an over the range microwave that was bought 2 years ago and barely used. The mechanism in the microwave on the latch for the door, clicked into the body of the unit and therefore the door does not register closed which doesnt allow it to come on. After explaining this issue to the customer service rep, she insisted that the only thing that Maytag would stand behind was the part if needed. A service call would be between $100 - $150. The microwave isnt even that old and why would Maytag not stand behind a like new unit? I bought 3 Maytag products and I am now regretting it. I had asked to speak to a supervisor and she just proceeded to repeat the same thing the sales rep did. They will only cover the cheap part if needed.What happened to Maytag being top of the line? Apparently they dont care about standing behind their products and would rather you buy an expensive extended warranty to cover their cheaply made appliance. I think they should be under review as a company. I would somewhat understand paying if my appliance was 5 to 10 years old. But its basically new. How is there no protection for customers when it comes to purchasing lemons from an appliance dealer? I will NEVER buy Maytag again and plan on selling my 2 other newly purchased appliances before they have issues. Maytags reviews on social media are terrible. All they offer are the words Im sorry and I understand your frustration. I assume thats just what they have written down in front of them to tell everyone who calls with issues. How do you not stand behind your products! I wish I could select no stars vs the 1.
I bought a brand new refrigerator and about four months into using it, the freezer door began to become loose and opened by itself automatically. It also started to leak so I called the company continuously looking for a solution. However, they never resolved my problem. The company sent a technician. However he was unable to fix the problem. The technician said it was fine and did absolutely nothing. And now I am still waiting, but now your company says my warranty is up EVEN THOUGH I called much earlier and your company did NOTHING to help me. I need someone who can handle my problem. Ive been using your products for many years, and have always been satisfied by it. But this refrigerator has changed my perspective. I hope you give this a peace of mind and treat your other customers better.
I moved into my home in July 2013. My kitchen came with all stainless appliances that appeared and seemed to be in excellent shape. I have been using the Whirlpool Microwave oven to heat foods (all in microwave safe) containers and dishes. This morning, I was heating a muffin, when suddenly I hear popping. When I looked through the glass into the inside of the microwave I saw sparks then flames. I immediately stopped the microwave. The fire apparently started in the area of one clip that holds the metal rack inside. In researching this issue online, I found hundreds of complaints from people who have experienced the same issue, and Whirlpool refused to replace the unit because it is out of warranty.
This review is for a Maytag dishwasher. I do not know the Make/Model. It did a very poor job of washing the dishes. It may have been the city water, but no matter what I put into the machine to keep the dishes from being cloudy it never worked. It became disabled about a year after we moved in, and it was only about 6 years old. However, there were two families before me that used it and I have no idea how they used it. It was the first and last Maytag dishwasher I will ever use.
Purchased top of the line Gemini oven a few years ago. Lower oven stopped working. Maytag repair said igniter not installed properly at factory. I contact Maytag customer service to see if they would help with repair cost. Rude response from them... basically saying anything fails after 12 months not our fault. Rejected my request without even asking details about product which model etc. Unilateral rejection. Horrible customer service. I will never purchase Maytag appliance again. Horrible, horrible, horrible. Avoid this company and their products. They do not a good product and they provide terrible customer service.
Had Maytags since we got married (57 yrs). The first one lasted over 30 years, the second about 15 years, then got a Kenmore that washed beautifully, but lasted 3 years. Have a newer Maytag now that is supposed to be more efficient, but takes forever to wash a load. The biggest disappointment with new appliances is there is no timer to let you know what is happening during the cycle.
I called customer service to ask if there was some way that Maytag could assist me with repair of this like new dishwasher. When I said it was out of warranty and I had no additional warranty, I was told that a repairman could come out for $110 and diagnose the problem and that parts and labor would be extra. I explained that I had purchased Maytag because I saw commercials, for years, showing that Maytag repairmen had no work. She was very unhelpful and kept droning the same mantra, that a repairman could come out for the above charge. I was very angry and asked for the name and address of the President of Maytag so I could send a letter of complaint. I composed a letter, however: it is Thanksgiving time and I need my dishwasher so I made an appointment to have it repaired. I was told he would be out Mon. between 8 and 5. I asked for a more specific time and was told that I would get a call on Sat. with the time. Thankfully, no call came, because on Sunday, I read the reviews on this site and realized that Maytag was no longer a reliable nor a responsible company and I decided to save myself money and time and stress and just go out and buy a GE. So we will hand wash the dishes on Thanksgiving and buy a GE on Black Friday. This does not mean that I am letting Maytag off the hook. I intend to send my letter to Jeff Fettig at Maytag and also join in the class action suit. How very sad that the name Maytag has become just a name used to shill for defective and shoddy merchandise.
I own a 2004 Neptune front end washer that Ive dealt with the terrible smell of stagnant water since I got it. Now the motor went and I was told I need a new washer even though the product warranty information clearly states the motor is covered for up to 10 years. The repairman told us that the motor thats in my machine is no longer being manufactured. How is that my fault? I do not have another $800.00 for a new one, which is now not even a lot of money for a washer. Ive already bought 2 washers since I built my home 14 years ago. Its just not right!
After writing a polite but stern complaint to several of the executives at Maytag and Whirlpool we got a call from their executive assistant. She arranged to have a technician come out to our house and assess the installation. He found nothing wrong and Maytag replaced the control panel for free. The technician has seen numerous faulty electronic control panels, and not just with Maytag. He would not recommend a preferred make or model. He longed for the old mechanical timer switches, which we could no longer find in the newer models. With enough customer complaints maybe they will do something about the electronic control panel in the future.
2 major repairs in 8 years, ridiculous! We purchased a washer and electric dryer pair in Feb. 2012, had a repair for the control board (CPU) 4+ years under extended warranty, had another in 2018 for the same thing. I was told power surges could cause it, however I have a WHOLE HOUSE SURGE SUPPRESSOR ON THE INCOMING 200 AMP SERVICE AND KNOW THATS NOT THE PROBLEM!!! Had the same CPU go out again in Nov. 2020 so, rather than pay $370 for the part plus labor, we bought a top loading GE with an extended warranty and factory 10 years on the motor. We will never buy another Maytag product again. We were told that we shouldnt expect to get more than 6-7 years from a washer now, ridiculous. Manufacturers are outsourcing electronic boards overseas to maximize profit and could care less about quality control!!! Junk!!!
I purchased Maytag fridge a year ago and it has been a nightmare. The freezer doesnt freeze items. the drawers were all damaged upon receiving. I have contacted Maytag for more than 10 times and 5 techs came that I paid 125 each visit to fix the fridge because I didnt purchase the warranty thinking it was a good product . It is not! They dont stand behind their word. They lie and they send unqualified techs the misdiagnose issue to collect service calls. Please avoid this brand by all cost. My experience is terrible and I never want to wish it on anyone.
We purchased washer at Sears 6 years ago. Have had same issues for 5 or more years. Sears has been out to check it 6 to 7 times! They clean it out, tell me to use (expensive) Affresh tablets monthly, problem solved but it never is! When we run our washer and walk in laundry room it smells like a sewer. If we open lid its even worse. I use Norwex all naturally, biodegradable laundry detergent. There is nothing Ive done to create this smell. Its a manufactured problem that probably relates to ALL the other issues with this crappie washer that Maytag will do nothing about. I called Sears for 7th or 8th time, said they could send someone out AGAIN, I said thats a waste of my time and yours. They told me to call Maytag. They wont do anything (warranty is up). Of course there are NO ISSUES OR RECALLS on this washer and obviously there should be with not ONE good review! Im angry. You all should be too. We paid good $ for a product that used to have a good name and they are screwing us. I think we should ban together with a class action lawsuit. Please give me your thoughts. They know something isnt right and they shouldnt get away with this.
I have had my Maytag refrigerator for eight years and it is best one I have had in fifty years. It is dependable, quiet running and easy to maintain. The ice maker is wonderful; it always has ice ready even on the hottest summer day. If and when I ever need to purchase another refrigerator, I wouldnt hesitate to buy another Maytag!
We bought a washer & dryer from Home Depot 2 1/2 years ago. The control board went out on my washer. I called Maytag and they wanted $109 for a diagnostic fee and wouldnt tell me how much the labor would be. A control board costs $350. So by the time all is said and done... the money would be better spent buying a new one. Maytags slogan of dependability lasts is a bunch of hooey. Washers should last more than 2 1/2 years and Maytag should back up their appliances. They just lost a customer.
This is the WORST washing machine I have ever had. You cannot control how much water goes into the machine and the clothes being washed are not even covered by water. They stick out above the water at least a few inches!!! How can anything get clean if no water is touching it! I even add water into the machine at the beginning with jugs of water just to cover the clothes... the machine automatically gets rid of that extra water and when the wash cycle comes on again the clothes are not submerged! I paid A LOT of money for this awful machine and Maytag needs to do something about it! And, yes there is a sticky gummy substance on all the dark clothes! I even put clothes in the washer with a dirt spot on it purposely and the spot is always there when the wash is done. Nothing gets clean! DO NOT BUY this machine... you will be very sorry!!!
There should be a recall. Just look at the number of people complaining about this same exact occurrence about the control panel not activating. Im on my second control panel in 24 months. Some people are on their fourth already. Give me a break. There needs to be a recall and a redesign of this thing, which turned out to be a piece of junk washer.
I purchased a Maytag Bravos HE top loading washing machine two years ago. The clothes hardly get wet enough to get clean. It leaves a residue on dark clothes and the basket goes unbalanced at the drop of a hat. Whatever you save in water, you spend on electricity because a cycle takes twice as long as a conventional washer. It goes out of balance and bangs the machine enough to walk it across a room. I purchased this machine from an appliance store, not some discount house. I have had machines last 20 years and this one is shot in 2. I will never, ever purchase another Maytag, Whirlpool or KitchenAid product again ever.
Paid $900 for this side by side stainless steel model 15 years ago. Pros: performance, appearance, simplicity. Cons: none. Only 1 minor repair, and the repairman said this is 1 of only 2 makes he recommends.
THIS PRODUCT IS CRAP!!!! I spend $699.00 at Home Depot, after 1/12 years the console stopped working. Maytags engineering staff should be fired!!! You stole my hard earned money. NOT once, but on a washing machine as well. I will never buy a Maytag product again. HEY NO WONDER THE REPAIR man sits on his ** the rest of the company does too! I dont have 250.00 dollars to fix this thing. Shame on your company. No wonder you dont want anything. DONT BUY MAYTAG, buyer beware. I am angry but this is not **!
I purchased top of the line Maytag washer and dryer in 1975! They are Harvest Gold. They were sold last week along with my house. I now have Whirlpool appliances in the rental apartment I moved to. There are some irritating features.
I just finished paying off my Maytag Bravos series washer and dryer, and now they are failing! The washer isnt getting dirt out and the dryer power button broke. And its not like I can use some pliers to get the switch to work, its like the part that controls the power just dropped out of existence, leaving me with a knob in my hand that connects to nothing! Of course, the limited warranty only covers the drums, not the little dinky parts that break more easily. I had inherited a set of Maytags and they were well over 20 years old (possibly 30) and they both were powerhouses. But this is terrible! I feel super disappointed that Im going to have to buy a new set after only owning these for 18 months. I know I WONT be buying Maytag ever again, though!
I reviewed lots of reviews, and decided that the negative reviews ones were sour grapes or uninformed customers! WRONG! Do not buy this washer. I replaced a 16 year old Frontloader Bosch! Should have had the Bosch repaired, but wanted a topload for a change, new look etc. From day 2 the washer began to squeal during the early cycle and at the end as well. Maytag repair was out for an unrelated repair on another appliance. I told the tech about it and he suggested its brand new etc, give it time to settle in.Now 4 months in and another service call to tell me its nothing!! It squeals so loud I can not run it while in the next room. I have videoed it and sent it to the Maytag repair in Glenwood Springs, and he said I should load it only full enough to see the impeller at all times!!!! Forget a full load of work clothes or a pillow or blanket. Which is to be expected to be able to wash. He said I needed to spread the clothes out manually along the outer sides of the TUB only, prior to washing the clothes! not over the impeller. I am not kidding! This is a open tub, so the impeller is the little thing in the middle on the bottom. I advised him, I videoed the event and even with three socks in it for a test it still squeals like a (well you get the idea). Trying to get Maytag help, but nowhere. Matching dryer door hinge broke first week, it has been repaired. Not good quality at all for the top of line Maytag. Then Maytag Man must be busier these days, than of old.
I purchased this Maytag Bravos machine because I was told it can wash large loads and is one of the best washers out there... Both are so far from the truth, this is the worst machine I have ever owned. The water level is almost none. And my clothes come out dirty and I have to wash several times to even get them semi cleaned. I am not rich and trying to save enough. To buy this machine was not easy and I am now with no options. I called Lowes after a couple day after I got the machine and told them it is not working. They sent me another machine yet it still does not clean my clothes. I wanted to return it and get a better machine but they refuse to allow me to do so because now it is 2 months old and past the 30 day return. I purchased an extended warranty which is useless cause. The machine is junk even when working as it should... I will never buy from Maytag again because they refuse to back their crappy product and refund my money. I would tell anyone looking for a washer to not go with Maytag. They are terrible machines and a bad design... I even contacted Maytag and was pretty much told too bad and just rewash my clothes as many times I need but they will not do anything to resolve this issue. TOO bad is what I was told...
We purchased the Maytag dishwasher model # MDB4949SDZ almost one year ago. Since the beginning there has been a smell to our drinking glasses when we put drink in them...smells like boiled eggs. We have always used Cascade dishwasher pods, but suddenly our dishes were being left with a gritty feeling film on them and I had to run them under water to rinse them after taking them out of the dishwasher. This model showed on Lowes website that it has a food grinder, but it cannot even get rid of a single kernel of corn that might get left on a plate. After a load is completely washed and you open the door, there is a strong smell of detergent. If you run an EMPTY dishwasher with NO soap it creates an abundance of suds like there is still soap all in the tub!!The repairman came out and called Maytag and they ran a diagnostic check on it and it said everything was okay. He said to run a cup of white vinegar through it and I did. It didnt help. Still lots of suds being produced when I run a cycle with NO dishes and NO soap!!! He said the food grinder doesnt actually grind or dispose of small particles of food, just grease!! What?!!!! We had to PAY $92 for the service call even though it is still under warranty just because the repairman and the Maytag guy on the phone couldnt figure out why this dishwasher is a hunk of junk!!!! Also, the top rack has clips on the side to lower and raise the rack. The outer sides of the top rack will only hold smaller glasses because these clips get in the way. I hate this dishwasher so much!!! My 18 year old Kenmore ran like a charm until Hurricane Harvey flooded our house. I will never buy a Maytag appliance again!!!
I had a Maytag dishwasher for 17 years, and it has still worked fine when we moved to another state. At the end of 2010, I bought a new Maytag (1) because my old one performed so well and (2) we left it at our old house. Well, slightly over two years later, this piece of junk (Model MDB6709AWAQ1) needs almost $300 worth of repairs. The repairman said they are no longer made to last and have been that way since about the year 2000. All of the inner workings are run by electronics which only last about two years. I said, What happened; the Maytag repairman got tired of sitting around doing nothing? I would never ever purchase another Maytag dishwasher, or any other appliance made by them or Whirlpool which took over Maytag.
I purchased a Maytag Bravo Washer and Dryer about 2 years ago; dissatisfied with the products. Washer continues to smell. I clean it all the time with the Affresh tablets. Usually, I have to use 2 bags just to get it not to smell for at least 2 weeks. Now, the glass front dryer is rusting out around the window.
We too were having a water leak from the French door freezer and a sheet of ice under the freezer drawer. The repairman came and told us that it was a common problem with the French Door fridge and an easy fix. Maytag has a new P type defrost hose that doesnt freeze up. He changed the part, $149.75 bill, and no more problem. Should Maytag have let consumers know this was a part that was failing? Yes, definitely. But at least the fix was reasonably cheap.
I had purchased a brand new Maytag refrigerator and in less than a year, the ice dispenser stopped working. I had called Maytag warranty department in regards to this matter and they flat out said, There is nothing we can do about it. I will never deal with this company whatsoever and wouldnt recommend it to anyone about it. Less than a year and they refuse to fix the item they sold. No better than a used car lot attitude.
We bought a Maytag Neptune Washer and from day one in 7/10/2004, we have had trouble with the washer and Sears. First, it stopped working within eight months after we paid over 1300 for washer and master protection agreement. We called over and over from that day and was told we didnt show in their system as owning one and that we didnt get the master protection agreement. This went on and on until they finally told us on 8/2010 that they finally did find us in the system and that the agreement had ended a year before and would send someone (that was on 8/31/10) to do the washer. After having sat for almost six years, it reset itself and worked that day. I told the guy from A&E that it was the computer but that wasnt what he replaced so the washer went right back on in a month. So we had to save to have someone else come out from A&E to charge us 143.10 to say it would cost a total of 310.51 for the computer and that it probably wouldnt work for too long.
Like many others Ive read about online, our Maytag fridge model MFI2269VEW5 with bottom mount freezer has ice forming at the bottom of the freezer compartment. The ice then melts and runs onto the kitchen floor. At this point, I am able to prevent this leakage problem by removing the 1/2-inch layer of ice that builds up about once a week. Using a stiff plastic spatula, I am sometimes able to remove the ice in one large sheet but usually it breaks up and has to be removed in pieces. I have seen several videos online showing how this problem can be fixed but as a pensioner with limited income, I am sure the expense of a repairman would be prohibitive. I could likely make the suggested repairs myself but because of a knee replacement, I am not able to kneel for any length of time so that is out of the question. Besides, when we purchased this fridge 3 years ago, we expected it to run trouble free for the rest of our days. This is obviously a design problem and Maytag should be covering the cost for all repairs. However, it is a sad reality that Maytag and their owner, the Whirlpool Corporation is only interested in making a profit to satisfy their stock holders. They apparently only pay lip service to making quality products that last and customer satisfaction seems to be a thing of the past.
I was always told the Maytag was the best, to my surprise not so. We purchased a washer at Home Depot and it’s been a bad experience. Loud noise compilation in operation. Turns on then off so many times /not sure if that’s what’s its suppose to. Can’t get an answer. Disappointed for the least. Not what I expected out from this purchase.
Bought a MDB7601AWW, and then replaced front panel to stainless. Configuration options are great (can’t find better at cost up to $1,200.00)! I haven’t had an issue with any stains on non-stainless tub. Problem is now control panel failing for second time. After 1st time, sealed all connections in silicone to prevent steam from affecting it, as recommended on DIY video. I just replaced the door latch, thinking that may solve it, but hard to troubleshoot without any indicator lights. This second failure (2 yrs later) shows no indication that steam or water caused it. It does start now, stuck on heavy wash, heated dry, sanitize - per top lights. Front lights totally out. Debating whether to buy a new dishwasher ($$$) and give up super config (hard to find fold-down tines and fold-down small shelves on upper and lower racks, clips for small items, and basket that can be changed, placed anywhere) or spend at least $162 for the panel AGAIN and hope I get another 2 years from that while trusting that some other element doesn’t go out. I believe Maytag should, at minimum, make the panel reasonably priced by offering a rebate, since the part is not sold directly through them. Obviously this problem is a design flaw. I am the only one in the house, so the dishwasher is not under heavy use. At least I found how to replace it myself on YouTube, though it requires the door to be completely taken apart and would be easier with an extra set of hands and a younger back. Hard decision since it seems newer, expensive appliances have problems as well. If I buy new, I will not hesitate to get an extended warranty (1st time ever).
Our washer, still under 5 year parts and labor warranty, wasnt functioning properly. We went through proper procedure having repair personnel first attempt to repair; waited over allotted time for replacement parts, wanted to attempt to repair again, then to replace with sub-standard model. We are now in our 5th month of being told 3-5 business days, 10-14 business days, and I was just told it will be weeks (after waiting 19 days) that replacement will return our call as they are 4 to 6 weeks behind. I have pages documenting dates, times, names, departments and excuses. What can I do at this point? What are my options?
We purchased a Maytag refrigerator with bottom freezer and French doors, in March of 2015, Model No. MFF2258DEM00. Its adjustable shelves and adjustable door bins were big points in its favor, at least in my eyes. So far both the fridge and freezer cool fine. The automatic ice maker was never connected, so we obviously have had no problems there. However, within a few months of purchase the bar that supports--and provides tracks for--the vegetable and fruit bins broke. It was replaced, but within another few months it had broken again.This is a DESIGN DEFECT that wont be remedied by replacing the item. The bar, which is plastic, hangs from a thin lip about 1/2 long by 1/8 thick. Thats way too flimsy to support the weight of one bin, much less two. There is no way to repair the bar. The entire assemblage needs to be redesigned and remade from sturdier material. Its not simply the inconvenience of having bins that dont operate smoothly. With their track broken, the bins rest on the glass top of the meat and cheese drawer--and threaten to break that. Theyve already caused the door to that drawer to crack.
I bought a Maytag dishwasher (MDB7749SBM) and 1 yr and 4 months the control panel went out and all Maytag would do is tell me that they will pay for the parts, and I have to pay for the labor. I remember when Maytag had the best Warranty on their appliances. I am very disappointing with paying for labor. They also offer an extended plan of $269.00 for a year. What a joke!!!
Bought new Maytag French Door with cooling drawer refrigerator in July, & have had nothing but problems with both product & customer service since. Have already had 2 service calls for the SAME problem. The in-door ice maker/dispenser is a horrendous mess. Place a container below the opening to get ice cubes & ice is sprayed in chunks all over the floor & around the kitchen. To get ice, you have to put the container in direct contact with the opening, & then place a towel over the entire in-door unit to keep ice chunks from spraying all over the floor. The unit has a small flap-door in the ice maker, which must open & close automatically when getting ice, but the flap failed to close, so the ice in the ice maker was melting & the water running into the refrigerator unit & onto the floor. Called warranty repair & they came out & said they fixed the door-flap, but they did not. Ice was still melting & the freezer unit would not even keep ice cream & pastry items frozen solid. Called repair a 2nd time during the first 4 months of ownership, & they came out & replaced the motor to the small door-flap in the in-door ice/water unit. When asked why the freezer would not keep ice cream & pastry items frozen solid, the repairman stated (quote): Freezers dont keep ice cream frozen solid because it has so much sugar in it, its like alcohol. Had no excuse about the pastry issue however. We replaced a 12-year-old Jenn-Air with this piece of junk, but at least the Jenn-Air kept ice & ice cream frozen solid, & the ice maker did not leak & spray ice around the kitchen. Jenn-Air must know something about freezing sugary ice cream, that Maytag/Whirlpool do not understand. Then today we got a notice that Whirlpool had denied payment for the 1st repair visit, even though the unit was only 2 months old then. As such, we expect them to deny payment for this 2nd visit, even though the unit is now only 4 months old. Bad product & sloppy customer service, from a company with ZERO consumer support.
I purchased this range from a Maytag outlet in Nov. 2006. No problems with it until Nov 2015. The oven igniter failed. This was serviced locally and replaced in an efficient manner by the local service tech. All is good until 2 days later when I decided it is time for an oven cleaning cycle. I set the cycle for Medium Soil (3hrs). After the conclusion of the clean cycle, the oven (bake) would not work. Called Maytag service, the service tech replaced burned up oven wiring as well as the igniter again. However, the cleaning cycle had taken out the gas safety valve control as well. I am now told there is no replacement oven gas safety valve unit available anywhere. I even called Maytags 1-800 number and searched online only to find the part on backorder and not available.I find this particularly frustrating in light that I spent over $1200 on a Maytag product I thought would bring way more than 9 years of service before it is deemed unrepairable. The average gas range lifetime is 18 years. In my opinion, not a good return for the investment. Its a shame because the rest of the range works and looks fine, which is now destined for the dump. I am replacing the Maytag with a $550. Frigidaire with manual cleaning. Will never buy another Maytag appliance or a self cleaning oven again. If the self cleaning feature has the potential to fry the controls, why would they offer such a feature, or why couldnt they warn one of the potential failure.
We have reported the first time use of New Gas Range using the oven and range top at the same time is impossible because of BURN HAZARD AND the response was soft with no explanations. The range arrived March 26, 2015. We were impressed with first baking only. Family arrived at our vacation home for Easter celebration. Our first meal on Good Friday using both oven and range top was a disaster and the cook was burned on the stainless steel knobs. The oven vents below the knobs were about the temperature of the 380 degree setting of the oven!We rendered the unit unusable and called Maytag customer care department during the late table dinner. I explained on the 45 min call we were having this event and would be all leaving Thursday and their solution was 8 to 10 day shipping of Fake composite stainless looking knobs. These knobs will have to be sent to our Ohio home 500 miles west of the Range location?? If they could ship that day why not overnight??THE SOLUTION OF WEARING OVEN MITTS FOR STOVETOP COOKING IS NOTHING SHORT of silly to conduct meals for our guest. And other members of our family that we permit occasional use of the home open to burns using this Range until we drive 1000 miles round trip to drive the knobs back to NJ from Ohio??? Customer Care fails to listen. We will not be returning until May. To illustrate my concerns about the logistical issues I asked if Maytag would pay for the mileage and tolls for me to replace BURN proof knobs. Oh and will it work or melt? Furthermore who will pay for the takeout needed to feed our family? He did not get it and consulted with supervisors for most of the call therefore 45 min of wasted call. No solution, self installation on an $800 Range. Dissatisfied CUSTOMER with an unusable Gas Range Burn HAZARD!! Poor Design oven vents less than 2 inches below stove knobs! See Photos.
April 26, 2011, I purchased a Maytag top and bottom fridge from Home Depot. After a few days, I noticed frost starting to form in my frost-free freezer and the fridge wasnt really that cold. I adjusted the dials thinking that may do the trick. Nothing changed, it was all the same and instead, frost was thicker. I contacted Maytag, which by the way was taken over by Whirlpool. I told them my situation and since I had just bought the fridge, I wanted a new replacement. They told me things didnt work that way, that I had to honor the warranty. Fine, we are almost entering October now. I have had several services calls, I have written to the Better Business Bureau, I have lost a few hundred dollars worth of food for it would be full of ice and had to be thrown out, I have contacted the executive offices of Whirlpool but they, along with the Better Business Bureau are not doing a thing. Tomorrow, once again, I am having a service call and once again, I know the issue will not be fixed. All I wanted was to either get my money back, along with extra for the loss of food or for them to just exchange it for another one, since this one was purchased with a problem. I really dont think that its right that they are able to get away with this. Just looking at this page, I see that there are plenty of people with this same issue. What is being done about it? If it were them with this issue instead of us, you know ** well they would have had a new fridge the following day. Here is my model# M1TXEMMWQ and serial# VS04658359 for this fridge. Please, I would really appreciate some help here.
I purchased this $857 dishwasher from Lowes in May, 2021. It broke in June, 2021. S&S Repair was sent by Maytag to repair. It took 3 weeks for them to come, then they discovered the motor and pump assembly had gone out. Parts were on backorder. It is now August, 13, 2021 and I still have no dishwasher. Lowes would not replace this dishwasher. Maytag will not authorize a return. This is disgusting.
First of all, Whirlpool owns the Maytag brand. Ive seen a few reviewers on here say I will never buy Maytag! Im buying Whirlpool from now on! I picture the executives smiling and nodding, Good. Maytag used to be great - machines lasted 20 years or more. Now they last about three. After one year, the paint on the washer was bubbling and coming off, and now its starting to rust. The warranty doesnt cover cosmetic defects beyond 30 days, and the warranty for the rest of the machine is only one year. Theres a reason for that - the machine will undoubtedly have problems after that. Multiple calls to Maytag/Whirlpool and they do not care. Terrible product, terrible customer service. I tell everyone I know never to buy Maytag or Whirlpool.
Model MDB7749AWB2 Dishwasher - we purchased this dishwasher 3 years ago on 12/23/2011 and it appears to be falling apart. We have replaced two thermo fuses, one door latch/switch and now need the front control panel and handle because two mounting locations for the six screws have broken off. I truly expected a much longer product life than three years when I purchased a Maytag. So much plastic in crucial high stress areas must have slipped by the engineering folks. Or was it just cost cuts. I believe it will be a long time before I consider a Maytag product again based on this one. Thank you.
I have had my refrigerator freezer for 2 1/2 years. It worked fine until about 6 months ago. The vent started freezing and then water ran to bottom of freezer and freeze. If I get this fixed, I hope that will be the end of the problem. I am going to defrost it the old fashion way to see if that works. I will never buy this product again.
I cant warn you enough NOT to buy this design flawed machine. Ive only owned mine two months from Home Depot, the install was a nightmare and now due to a poor design flaw, if you miss loose coins or anything in pockets it will get trapped between the drum and the tub causing rattling and noise during spin cycle. Guess what? Service calls EACH time this happens. This is nothing more than a $750 piece of junk. I feel like its marring the whole feel of my new house. I hate hate hate this washer and am trying to get Home Depot to take it back, Maytag to refund me or sell it at a huge loss. This is NOT getting anything you pay for and I vow to NEVER EVER buy Maytag again.
I purchased a Maytag washer on 7/23/11 from HHGregg. The salesperson told us they would highly recommend the new (HE) washer and said that everyone will start selling these only. So I bought your Maytag HE washer Centennial commercial brand. My complaint is my clothes dont seem to get clean. I have started putting less clothes in each load to see if that would help and it does not seem to help. When my clothes still come out smelling like my perfume and there are dry spots on my clothes, this tells me my clothes are not getting cleaned. I also have very sensitive skin. If my clothes were not rinsed good enough, I itch very bad. I called the store I bought this at and the salesperson I spoke with also said there were other complaints about HE washers. I wish I would have never bought a (HE) washer.
The machine dries out the clothes so tight that they are full of wrinkles. I am so dissatisfied with this machine, I spent almost $600.00 for this and this is what I get. I also end up with fabric softener all over the clothes. I use the Downy Ball and I just took out my black pants to find blue all over them. I contacted Home Depot where I purchased the machine. They said to get a hold of you. All I want is get a different machine, not an HE. This is beyond anything. Someone should have to put up with, can you help me?
Purchased Maytag dishwasher model MDB7609AWW2 3 yrs ago. Started having problems with it not filling with water after first cycle. After examination determined that the control panel/handle on the top of the door had broken away from its attachment points/screws behind the pane. Every time the door was opened this would allow moisture and steam to infiltrate into the door interior. And guess what, it now needs a new electronic control panel. After seeing all the other reviews, it is safe to say this is not the Maytag of our parents or grandparents.
I purchased this washer in April 2017 from H/D. The machine started making funny grinding noise over this weekend. Had a tech come to house to repair. Tech said the insides are stripped, 300 plus in parts to repair and would be weeks to get parts. I called Maytag and they offered to send their own tech to see which parts and if any of them would be under warranty at a price of 109. I explained that I had an expectation that a washer would last longer than 31 months and spending another 109 dollars would be bad money after good with the 80 dollars for my tech. Maytag said take it or leave it. I am going to Lowes for a GE machine. DO NOT BUY THIS. IT WONT LAST. I will admit, Tina from Tennesse, the Maytag customer complaint person was nice and professional but not actually empowered to do anything to help. I will recommend to my 5 kids never buy Maytag.
Used my washer ONE time and when the load was done my clothes were soaking wet. Tried to get the clothes to spin dry but the washer would not work. Called for repair. They replaced the activator. I did one load of laundry. It worked fine. Did a second load of laundry and the clothes were soaking wet. The washer would not do anything else.
Maytag topwasher 2011 model MVWB300WQ2, SERIAL C11271134 - Im from the old school, expecting to get my money worth. I purchased a Maytag Bravos automatic washer in 2011, now less than 5 years later, it has a very loud knocking noise during the draining and spin cycles.
MBD7709AWB2 - Bottom line, every 1.5 years (18 months) you will have to buy a control panel. Number 3 for me cost me $149.00. Now my wash cycle will not kick on. Do I have to tell you what dishwasher not to buy!
The washer 4 years ago we had the control panel replaced at our expense. Now, control panel is going out again. Also this summer I took the dryer apart to snug up some screws that had come lose, that were scraping the inside as the dry ran. I own a range and a dishwasher Maytag brand but will not buy another Maytag unit, even if they are built by my union brothers and sisters.
On April 8, 2017 I was sitting in my Dining room with Dishwasher in the kitchen in cycle cleaning. All of a sudden I heard electrical sizzling and turned to see my Dishwasher was on fire. I got up and opened the door and my Husband shut off the circuit breaker for the Dishwasher. He raced to turn off water under sink and went to disconnect the dishwasher when all of a sudden hot water was shooting all over the place. I tried to catch in a bucket but it was so hot and shooting out hose fast. Kitchen and Dining room were then filled with water. He realized the turnoff under sink was installed at time of house built and cant be fixed without a lot of chopping up under cement.Well finally we cleaned up the mess with mop and towels and relieved neither one of us fell at our age. He unconnected the Dishwasher and secured outside. About 2010 there was a recall on this model Maytag. I reported it and a repair man came to change the cycle panel and said it would be fine, not. Yes almost 7 years later a fire occurred. Just glad we caught it in time without losing our lives or my house. Never, never again will I purchase a Maytag.
We purchased all new Maytag appliances when we built our house. So far, the stove/oven has quit working and been repaired 3 times; its always the ignitor. The dishwasher has been fixed twice. The washer no longer spins out as it should. The refrigerator and dryer so far have run okay. I am definitely going to change brands with my new appliances. I will not purchase Maytag again. Its not what it used to be. I will do without oven this time, until I can buy a new one. Also, the dishwasher door has had problems from day 1, and now, it will not close at all. It seems like its off the hinge. Definitely, its not the Maytag of years ago.
Ive had my washer for about two years and have been disappointed from the get-go. I did a lot of research and found this to be top rated... Wrong! Even though I use the HE detergent and Ive even cut down the amount with no results, it leaves gobs of soap/lint residue on most of my darks and I wind up having to either rewash on clear or rinse by hand to get rid of the stuff.Ive also noticed some snagging on some brand new towels, but I attributed that to possibly the brand. Well, then I had an issue with some very expensive bottom sheets shredding and raveling and still didnt catch on. Today I noticed a different towel with similar problems, which led me here and walah! I see Im not the only one having these issues… Darn! Warranty is expired and Im stuck!
Great dishwasher. The dishwasher heat cycle doesnt dry the dishes but I havent read the instructions yet. This is a large dishwasher holding lots of dishes. Dishes are clean after the cycle. Washes lots of dishes at the same time. Has handy utensil pull out to put away your utensils after dry.
I purchased a Maytag dishwasher in 2013 and the control panel needed replaced within the warranty period. About a year later, the control panel started to malfunction again, this time out of warranty and Im told it will cost over $350 to repair. I paid a lot for this dishwasher and thought I would get years of use out of it. I plan on buying a new cheaper one (not Maytag) for a little more that the cost to repair the Maytag. Im very disappointed and will not purchase another Maytag. I also read online that Im not the only one experiencing this problem.
Would give them 0 Stars if that was an option. Bought a Maytag washer and dryer in Aug 2021. Washer broke Jan 6 2022. Called Maytag/Whirlpool on Jan 6 as it was still under warranty. They only had one service company in our area to work on the washer. I called them and it took them 10 days to come see what is wrong. Ordered parts. Said it would be 2 weeks. We are now 6 weeks into this with no parts. Called customer service and they said they were notified that their service company needed a part and would take another 21 days to resolve. Talked to a supervisor (Demetrius) who sounded like he did NOT want to be in that position. Offered no solution other than we will just have to wait. Threw a 3 month extension for the warranty on which still does not fix the problem. Sad to see this company go down the tubes as it was once a pretty decent business with solid products. No longer.
We bought the Maytag Bravos washer & dryer combo from box store. I wanted an extra large capacity washer to accommodate king sized bedding, and having fewer wash loads in general. Cons: 1 - This machine is not energy efficient when each wash load takes 1:30 to 1:50 each load. 2 - The detergent/fabric softener/oxi dispensers are a joke. Water dumps into every compartment at once. And if there’s still detergent left by the rinse cycle, well you get the picture.3 - The “Bedding” setting is the only one which will provide enough water in the tub to get anything wet. Since there isn’t any type of agitator the clothing/bedding just floats on the surface in dirty perfumed water. 4 - With any of the other settings the water level is so low it doesn’t always get everything wet so items are not being washed properly. At most maybe 2 pairs of jeans or just a few t-shirts can be washed on the “Normal” or “Power Wash” settings. 5 - Because there isn’t an agitator, clothing gets knotted up. Dress shirts, dress pants, jeans, towels, you name it, everything comes out of the washer in a knotted mess.The Bravos XL Dryer: My only complaint with the dryer is that it allows a good amount of lint to pass through into the machine. Then it’s difficult to get any type of lint brush into the vent area to remove the lint. Dampened lint in the machine can make clothing smell musty and nasty. I had to call a service to remove lint from the dryer & ducting because of the odor lingering from the inside the dryer.
I am writing to tell you the dishwasher sold to my family malfunctioned as a result of an apparent design flaw. I also ended up wasting an entire day for a service person who never arrived. On October 14, 2009, my family bought a Maytag Dishwasher (model #MDBH979AWW) from Home Depot. It had run beautifully until last week, when the left-hand side of the control panel went dead. I then called the Maytag service number (800-688-9900) listed in the instruction manual and scheduled an appointment with the A&E Factory Service vendor for the following Friday (July 6th, 2012) between 8:00AM and 12:00PM. Around 12:30PM, no one had arrived, so I called again. I was told by the agent that the technician was en route and would arrive at my home in forty five minutes. At 2PM, still nobody arrived. I rang again when I was then informed that my name had been strangely kicked out of the system and made available for a reschedule. Wanting to stick with a Maytag-approved business, I went ahead and scheduled the next earliest appointment available, Monday, July 9, 2012. The technician from A&E Factory Service that actually did show up reported that the entire control panel had to be replaced at a cost of $281.48. Interestingly, he added that he had seen other Maytag dishwashers with this exact same problem and recommended that I wait until the water settled before adding extra dishes during a cycle since water apparently leaks into the electronics via a small gap on the top of the inside of the door. Of course, there is nothing in the instructions warning against such.I chose to fix the machine since I didnt have the money to purchase a new one. Are your dishwashers designed to last only a few years? I truly believe that I have been duped by Maytag since this problem resulted from a design flaw. I am asking you to please look into these matters and correct any wrongdoing that you see fit. Copies of receipts for the dishwasher purchase and service repair are enclosed.
I purchased a Maytag gas dryer in November 2011. This is January 2012. I have got to use mine maybe 2 weeks altogether since I had it. It is to be repaired for the 4th time tomorrow. In the meantime, I have to go to the laundry mat to dry clothes, Maytag refuses to do anything about this. They say they are helping me by getting it repaired each time it breaks down. I want a new dryer. The retailer I bought it from will not stand behind this product either. You see these commercials on TV where the Maytag guy is sitting back and waiting on a call. Thats a bunch of ***! I have never purchased a product from anyone that they would not stand behind it especially for the 4th time in two months. I will never buy another Maytag product as long as I live and I will tell everyone that I know not to buy one either.
We bought a Maytag refrigerator about 3 years and have had so much trouble. The freezer section which is on the bottom half leaks water periodically on the floor unless, we take the bottom rack out and pry the ice from the shelf about every week. It started doing this about 6 months ago and well need to get a repair man out here. The doors on the refrigerator are also a problem. They often dont close properly, so one is partially open, but unless you look directly at it, it isnt noticeable.
Bought this Bravo washer from a Sears Outlet Store. Had trouble the first 2 weeks and did all the troubleshooting to no avail. Just when I was ready to return it to the store I decided to try one more thing. The guys who hooked it up had reversed the water hoses - cold was hooked up to the hot intake, and hot water was hooked up to the cold intake. Took all of 5 minutes to switch the hoses to the correct intake and the machine works like a charm. MAKE SURE THE WATER IS HOOKED UP CORRECTLY.
Nothing wrong with this dishwasher, a bit noisy, but it gets the dishes clean and thats whats important. This was a builder grade installation and it came with the house so I cant really say its the exact model I would have selected had I been given the opportunity to pick my own.
I have a front loader dryer, model number MAH5500BWW, serial number A9147862ec. All of a sudden, I found water on the floor and after opening up the front door, I see where around the part that sticks of on the inside of the door, there is a big piece of plastic that has broken off and cracked all the way across the bottom of the door and is missing. It is allowing the water to leak down the front of the bottom of the washer and onto the floor.
We bought a refrigerator June 4th 2014. 6 month ago the freezer and refrigerator was getting warm. Had to call repair service, it was the blower! On Saturday 12/9/17 freezer wasnt freezing, then fridge was clicking on and off. Unplugged it, called repair service, it was the compressor. $800.00 to fix it, the same amount as when we purchased it. Repair service told us to call Maytag, he said, Maybe they will help you, would not help at all. Talked to Lori, all she said was warranty is up after a year, I then said, I think a refrigerator should last longer than 3 years! Will never buy anything Maytag again! Yes Maytag does SUCK!!!
The washer worked great for the first 6 months, then it didnt dissolve the soap, it wouldnt complete the cycle, and there is a loose bolt like sound when you spin the drum. The load level is not an issue. We have had the serviceman out four times, he has called the tech support each time and they cannot resolve the issue. Maytag said sorry! Unless it does it constantly then they cant help. The control panel has been replaced and the drum has been replaced. So we keep paying the water and sewer bill to rerun the load 1/2/3 times to get it to complete the cycle. This washer was purchased last May, 2011 and they say were stuck with it.
White clothes come out with some sort of grease stains on them and darks come out with a detergent white scum on them. I have to put them through twice to get the scum off and I have to scrub my whites by hand. So much for your new type washers. If I could find a washer with an agitator and water saver on it, I would buy it in a flash and get rid of this so called newest thing on the market. I have to put a cleaner through it every 2-3 weeks that costs me $10.00 for 3 pucks and having to rewash my clothes does not save water or time. There is a lot to be said for the washers that had water saver on them. First of all, I could open the lid during the wash cycle and add another item. (2) I could use the last of the 2 rinse cycles from my white clothes to start a load of dark clothes, that was truly a water saver and both loads were sparkling clean. Every women that I have discussed these new machines with (both front loaders and top loaders) say that you and other companies that think you have improved wash day for women have definitely not improved it but rather made it a nightmare. Absolutely hate this product. I hasnt given me a moments satisfaction since we spent the $1,000.00.
Purchased this machine (Maytag Bravo Washer) in May, 2015. Drive motor blew Jan, 2017. 18 mo. old. 10 year parts warranty and a tag on the machine that reads MCT (Maytag commercial Technology), which leads the consumer to believe this heavy duty machine. I called the warranty number, as I had properly registered the machine on the day of install. Said he would have a new drive motor out to me in 7 to 10 weeks. Yes. WEEKS. Really? I advised the operator that 3 parts stores in my area had the part available, and asked if there wasnt something we could do. He said no they are back ordered. How is it that Maytag cant get their own parts. I purchased the motor for 118.00 and my clothes are now washing again. NICE job Maytag. I suggest finding another company to buy your appliance from. Promises made are not promises kept. DO NOT PURCHASE THIS MACHINE.
I wish I had read these reviews before purchasing my dishwasher. I have used it 40 times max. The control board went out. They want 307.00 to fix it. Really? Why would I fix this piece of crap when I can buy a cheap one for that price that would work better. Ridiculous! I paid good money for this dishwasher and the warranty that comes with this is a joke. Save your money and brand from a company that stands behind their product.
I bought 4 appliances - stove, refrigerator, dishwasher and microwave. Just after 1 year, our dishwasher stopped working. Serviceman said it was the motherboard. I had to talk with a supervisor in customer service to get it covered and found that it was only a switch that was bad. Next, our ice maker overflowed with water, causing damage to our new hardwood floor. Again, I had to talk with a supervisor to get this covered and I did not file a claim for the floor. Then, our stove shut down. Repairman found that a wire was shoved into the top box, causing them to be exposed and shorting out the system. Now 2 years and 4 months, our microwave is not heating and I have to call for service. This was a brand-new kitchen that was remodeled and all appliances were new.I am very disgusted with Maytag products and their attitude of We are sorry, but there is nothing we can do as the warranty has expired. It used to be 3-year warranties for Maytag products until they were bought out. Never will I buy their products again. Have been married 40 years, and our other appliances for 38 years never failed and to find that these products are made in the USA.
The new Maytag commercial brand is different than the traditional Maytags. Uses less water. The new technology in the variety of choices for cycles and the steam cleaning for the dryer is a great feature.
My husband and I purchased a Maytag stainless steel French door/freezer bottom ice making fridge from Hhgregg in Brown Deer, WI and 8 months later (now), Ive been told that my food that is spoiled, cant be replaced and my service for the fridge wont be done until next week! I have 5 kids and a husband. This has turned our world upside down. I called them and spoke to a Nicole and she said they cant do anything for us, but we can try to contact the diamond repair service at 269-927-2519 to see if they can get us in sooner. I asked for a refund for the fridge and she said no, the 10 warranty only counts for repairs... I am so angry that I didnt research Maytag before now. I gave the Whirlpool fridge to the delivery guys of Hhgregg and I had that for 18 years and it never went out on me. If anyone is reading this and is upset as well, let us get together and start a class action suit!
I have a Maytag front load washer, and it has been flashing codes since day one, smells like mold, does not spin water out, and at first, all Maytag could say is, Im using too much soap, the wrong soap, loading too full, and I have it on a stand that is sold with the washer that they dont recommend, after I paid $300.00 for it. Now, it is flashing an E3 code, and will not finish a cycle at all. Maytag wants money to fix the problem that thousands of consumers have, after paying over $1,000 for the machine. I will never purchase another Maytag product, for as long as I live.
Failed control panel Quiet Series 300 - After seeing countless notations on the net concerning failing touch panel and control boards, now my relatively new dishwasher has started its demise. It is terrible that so many people have the same problem. I sent an email to Maytag and have promptly been ignored. Unless it sets your house on fire, I guess they are not interested as I am no longer interested in supporting this product. It is nice that you can post such similar design failures for the world to see. Thanks Maytag!
I purchased this washer in January 2017 at our local Home Depot here in Mexico. It was a washer/dryer combo. Now, in July, a mere 6 months and only a few wash loads later, it has gone from the worst machine I have ever owned to what I consider to be garbage material. First of all, it boasts about not using much water. This is true... Only 1/4 of your load is in the 3 inches of water at the bottom of the machine and the top 3/4 never even gets wet. I couldnt believe it. Now, I put 2 sheets in this morning and it fills almost to the point of spilling out, though I have to give it credit for shutting off the water before it actually did so. This is a NEW washing machine!!! I, along with a lot of other folks from what I am now discovering, are all in the same boat. I remember Maytag being a mark of excellence way back in the day... This is no longer the case. Stay away from this company... I know I will.
About 9 yrs ago, we remodeled our house. And when it came to appliances, I was vehement we were going to go with Maytag because of their great name and reliability (We have 7 sons and needed reliable appliances). Boy, was I ever wrong?! We have gone through 2 Maytag dishwashers and countless repairs to the Maytag dryer. And our top of the line refrigerator has been a piece of junk!Of course, shortly after the year warranty was up, the flimsy pieces of plastic holding up the shelves started breaking off. The repairman, who came to replace the cooling coil on the refrigerator, said those shelf plugs couldnt be fixed. The whole front of all drawers have come off as well. He mentioned that Maytag was going bankrupt and started compromising on fit and finish. And he said that we just happened to purchase in that time frame. Now, we have a compressor that needs to be replaced for over $500! I have, in my garage, a Gibson freezer from my grandma that is 40 yrs old, and literally the most reliable appliance we have. Never have we made any repairs to it!I called Whirlpool (since they bought Maytag) to tell about my horrible experience with Maytag, and let them know we have to replace these appliances. I asked if there was anything they could/would do (discounts whatever) to redeem their name. I was told that they would not be able to help at all. So, I told them that I would not give Whirlpool anymore of my business and warn anyone I could, not to buy Maytag, Whirlpool or Amana. Isnt there any appliance company out there who cares about customer service, a good name and a reliable product?!



