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Maytag Washer Model MTW7200RW
Maytag - 5.3 Cu. Ft. Smart Top Load Washer with Pet Pro - White
Get a clean you can see with the Maytag Pet Pro washer that's built to trap and remove pet hair. Press the Pet Pro option to activate the built-in Pet Pro Filter to visibly remove pet hair. Extra Power boosts stain fighting on any wash cycle so you can walk away while stains wash away. The Deep Fill option delivers more water when you want it with your choice of deeper water levels, while the built-in water faucet delivers a quick rinse or a long soak leaving clothes ready for the wash cycle.* Plus, smart washer features help you stay in control and efficiently manage laundry from anywhere.** Maytag app to remotely start or stop your appliance and get end of cycle notifications.And with a 10-year limited parts warranty*** on the direct drive motor and stainless steel wash basket, this washer is ready to tackle loads for years to come.*Bulky items cycle only available with deepest water level**Appliance must be set to remote enable. WiFi & App required. Features subject to change. Details & privacy info at maytag.com/connect.Use the Maytag***See product warranty for details
Manufacturer: Maytag
MODEL: MTW7200RW
MSRP: $989.99 USD
Maytag Washer Model MTW7200RW Error Codes
CODE: LOC or LC
PROBLEM: Control Lock has been activated
FIX: Touch the Control Lock button, or (on older models) determine which button activates control lock from your Owner's Manual. Some models require you to press and hold the button.
CODE: dET
PROBLEM: Detergent cartridge not detected in the dispenser.
FIX: This is on select models. If you are using single-load doses of detergent, ignore this message. Ensure the dispenser cartridge is inserted correctly and the dispenser drawer is shut completely.
CODE: Int
PROBLEM: The cycle was paused or canceled.
FIX: The washer may take 20 to 30 minutes to stop spinning and drain, and will display this error code during that time. To remove the code, press pause or cancel button twice and the power button once. If the code is still displayed, unplug the washer or disconnect the power for one minute.
CODE: rL or F34
PROBLEM: Items were detected in the washer during the Clean Washer cycle.
FIX: Remove items from the drum and restart the Clean Washer cycle.
CODE: Sud or Sd
PROBLEM: There are too many suds in the washing machine.
FIX: The washer will not be able to spin out water with the excess suds. When "Sud" or "Sd" is displayed, the washer automatically extends the rinse time to remove the excess suds. During this time, the washer pauses the tumbling and adds water for additional rinsing. This pause allows the bubbles in the suds to break. This pause and rinsing are necessary and may occur several times to eliminate the suds.
CODE: F5 E2
PROBLEM: The door is not locking properly.
FIX: Check that there are no items blocking the door and it is closing completely. Press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F7 E1
PROBLEM: Indicates a motor speed sensing error
FIX: The motor can not achieve the correct speed for the cycle selection. Check that all the shipping bolts have been removed and the washer has not been overloaded
CODE: F8 E1 or LO FL
PROBLEM: The washer is sensing a low flow of water.
FIX: Check that the household water supply is turned on and both the cold and the hot water faucets or valves are fully open. The water inlet hoses are not kinked (learn more about How to check your Fill Hoses if your Washer is not Filling) There are no anti-flood hoses and controls in the water line connected to the washer (learn more about Should I use Flood Safe Devices on my Front Load Washer. Press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F8 E2
PROBLEM: Indicates there is a problem with the Dispenser System
FIX: This is on select models. Verify detergent drawer or detergent cartridge is not clogged with detergent.
CODE: F9 E1
PROBLEM: Indicates that drain times are longer than expected, typically over eight (8) minutes.
FIX: Make sure the drain hose is not kinked or clogged. Use the U-shaped drain hose form on the drain hose. The standpipe (drainpipe) height requirements are 96" (244 cm) maximum and 39" (99 cm) minimum.
CODE: Other F# E# code
PROBLEM: Indicates other error
FIX: Unplug the washer or disconnect the power for one minute and reconnect it again. Reselect the cycle and press Start.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Washer Model MTW7200RW
We purchased a Maytag Dishwasher (model number mdb6759aws3) about 3 years ago. After about 1 year, the control panel started to go. Certain options would not light up. If I used the options that did light and shut the door, the dishwasher would work. I had called Maytag, and they were charging almost $200.00 to come out to repair. Now after 3 years, the entire panel is out. We had someone come out. We ordered a new touch pad for $265, and it still did not work. It is the control panel that is dead. What bothers me is that after reading online, this seems to be a continual problem, and Maytag does nothing to help the consumer.
We are a family of three. We purchased our Washer and Dryer New, November 2011 at Lowes, in Lindale TX. I am disabled. I have had several spine surgeries and getting ready for another. I was injured at work and it left me crippled. I do not receive any benefits from my County Employer. My wife is a schoolteacher. We live on a limited income after my accident. We purchased this set with utmost confidence, our last set was twenty years old. We updated due to water, electric, and the environment. Our Maytags we had were still usable, it was just time for their retirement. They were hand me downs washer and dryer set. Truly! I dont know how old they were. When our washer started having troubles, it was making a horrible noise. We called Hughes Appliance. Theyre an authorized Maytag Repair Service Warranty Center. They sent Mark out we used them before. He stated the motor was not loctited from the factory. It worked its way loose almost coming completely off. This cost me a $85 service call. Mark also stated that the Tub Bearings were going out because off this. He called Maytag Customer Service and Dealer Warranty Service, said they wouldnt pay for the repairs or even the Service call for their factorys snotty WorkmanShip. I tried calling myself and got absolutely nowhere. I was polite, courteous and nice and they still Said, Sorry, We Know its less than three years old but thats the way it is. Sorry Sir! Have Nice Day! Its going to cost $389 to replace the tub bearings in top load washer. The washer only cost about 750 less than three years ago. Its the most expensive clothes washer Ive ever owned. One thing! If they dont make things right, I promise I will never own a Maytag again! And when I am in a store and see someone looking at their product I will make a point to tell them my situation and about my Maytag Washer. One thing is certain I can make sure young customer dont buy the wrong appliances while I sit patiently in my wheelchair waiting on my wife. Thanks Maytag! Its not What You Did For Me! Its What I Can Do For You!
We purchased our Maytag Neptune Washer and Dryer approximately 5 years ago. Over the past year or so, Ive noticed an odor coming from our washer and it’s becoming stronger. Water is staying in the drum and there is mold growing on the rubber seal when you open the door.
I bought 4 appliances - stove, refrigerator, dishwasher and microwave. Just after 1 year, our dishwasher stopped working. Serviceman said it was the motherboard. I had to talk with a supervisor in customer service to get it covered and found that it was only a switch that was bad. Next, our ice maker overflowed with water, causing damage to our new hardwood floor. Again, I had to talk with a supervisor to get this covered and I did not file a claim for the floor. Then, our stove shut down. Repairman found that a wire was shoved into the top box, causing them to be exposed and shorting out the system. Now 2 years and 4 months, our microwave is not heating and I have to call for service. This was a brand-new kitchen that was remodeled and all appliances were new.I am very disgusted with Maytag products and their attitude of We are sorry, but there is nothing we can do as the warranty has expired. It used to be 3-year warranties for Maytag products until they were bought out. Never will I buy their products again. Have been married 40 years, and our other appliances for 38 years never failed and to find that these products are made in the USA.
I purchased a new Maytag top loader at Home Depot. They delivered and set up. From the first load, I have had problems with the washer stopping and jerking. Clothing becomes a tangled mess. I contacted Maytag, they suggested I make sure I put on proper setting for the items within the washer. I do not know how one can fail at putting sheets in the washer and putting the setting on sheets and they are so twisted you have to spend time pulling them apart. This happens to almost everything I wash. I believe that I have a lemon, still under warranty, Maytag believes I should pay for a house call. Home Depot will only forward the information to me that Maytag gives to them.
We bought a Maytag range Nov 2013. My daughter has maytag appliance and stand by maytag. We grew up with maytag. But those days are no longer. It is not about quality, it is about how many did we make, how many did we sell. I am very disappointed with my range. I tried several times to use my upper oven, in disbelief my lower oven was heating. This happened so much that I touch to make sure that the Correct oven is on. I also have problems with my knobs for my burners. I could not turn off burner after finished cooking. We had to unplug range and turn off gas, if we did not do that the burner would have remain burning. This very uncomfortable for us.I still believe in maytag. I am sure we have not talk to the right person. There is too much at stake for the company, too many complaints are bad for any business. I too am a victim, very disappointed, I wont give up. I have a warranty with home depot and they have been great. It is not their product but they sold it. I hope everyone with a lemon will get problems solved. We only want what we pay for, even manufacturer when they buy other products they want quality as well, we all do. Hoping everyone will be able to get justice. Thank you.
Our Maytag dishwasher was just past the 1-year mark when the control panel stopped working. A certified Maytag repair service came out to diagnose just that and charged us $89. Maytag sent the user interface out to us, and my husband noted that there was absolutely no way that the part could be installed wrong. The wires could only go one way. The repair service (DSM Appliance Service) wanted another $120 to install it. We installed it, and it still doesnt work. Maytag will no longer assist us in any way. I will never buy a Maytag or Whirlpool appliance again. After investigating, I see that this control panel issue has happened many, many times; and I wonder why there hasnt been something done about it.
I bought a Maytag Commercial Technology Washer and a Bravos XL MCT Maytag Commercial Technology Dryer in July 2018. On April 14, 2020 the control board went out and Maytag will not replace it. It’s going to cost $463.00 to get it repaired. I do not like this washer because it does not fill with enough water to get my clothes clean even with the deep fill cycle turned on. My clothes still smell nasty after they are dried with scented dry sheets. I will never buy another Maytag product, because they are cheap made. Maytag advertises as American made. Fact is they are assembled in America but the parts come from China and Thailand.
Dryer wont dry/ service at dead end. So in 2018 we purchased a Maytag Bravos washer/dryer set. The washer does its job, it washes clothes acceptably. The dryer, which has the sole purpose of drying clothes, DOES NOT dry clothes. It leaves each and every load damp. Two to three cycles are required for even the lightest fabrics to dry. This has been the case since the product was new. After repeated attempts to have the dryer replaced, I am fed up with the whole run around. MORAL OF THE STORY IS DO NOT BUY MAYTAG.
Oh my god, I feel your pain, folks. My mother is sick in the hospital while I try to maintain my house with this totally POS refrigerator!! 3 defrost cycles to remove ice and now the service guy tells me that compressor is shot, 6 week back order for parts!!! Just two years old!!! Also had the same water overflow issue to boot 1 year after getting it. Maytag (whirlpool)- youre killing me!!!!
We purchased a new Maytag dishwasher for $500 from Home Depot about 1 year ago... it stopped working 4 days ago. I did not get satisfaction from Maytag customer service as they tried to sell me a repair program whilst I was trying to determine if it was under warranty as it is a known problem. I now have a repair person coming out with a price of $189.95 + time. A complete joke of an organization. Lesson? Do NOT purchase any MAYTAG brand. They DO NOT stand by their product. My rating is ZERO STARS, the site forces me to enter a star which is ONE TOO MANY. I will NOT do business with Maytag, Whirpool or any of their brands again.
It does not completely drain all water out of until. So unless your running the washer every day, you will end up with the most horrible smell coming from standing water. It is very irritating and so fowl smelling.
I had my Maytag washer and dryer just barely over 30 days. My washer sounded awful and I had to get a new motor. Then my clothes would come out with dry spots. Not enough water. The computer was replaced and within a few months of purchase, all the major parts of my washer were replaced. I hate it! My clothes still come out with dry spots and it is loud. Worst major purchase I made. Dryer so far has been ok.
Maytag HE Top Loader Washing Machine: I have regretted buying this piece of garbage since my first wash. This washing machine is complete waste of money and a piece of garbage. The Auto Sensing doesnt work and doesnt cover the clothes with enough water. When the deep water wash is chosen the clothes just float around but the agitator doesnt get them clean. Dont waste your money hoping it will work, because it wont. Maytag used to signify quality that is no longer the case. I am going to also give a bad review to the place I purchased this piece of garbage because all stores need to discontinue selling this junk.
We have owned this range for a little over a year. Oven will not hold correct heat. Have temperature sensor replaced under warranty. Did not make any difference. You can adjust temperature up or down according to actual temperature readings, but the temperature swings so much that it is worthless to try. Very hard to get food baked right.
We purchased a new Maytag washer and dryer from Home Depot; a couple months later the dryer started to rattle so we contacted Maytag and they sent a service tech out who stated this was normal as the dryer was settling and parts are not as tight as they are when new. This was a garbage response and he was asked to leave. I contact Maytag again, told them of the problem and the tech response and they offered to send another tech out except I would have to pay for the service call since they already sent someone out. I sent them an audio file of the rattle, no reply. Eventually Home Depot ended up replacing the dryer as Maytag refused to help me despite it being in the warranty period.
We purchased a Maytag Top Load 5.4 cu ft efficiency washing machine. May 2019. It was making a funny noise already mid October and we had 8 parts replaced. After that it completely stopped working. We have been without a working washing machine for 2 months now. The technician has been to our house 4 times. When he came on Dec 31st to replace the mother board, that didnt solve the problem. He says the washing machine can not be repaired. We have been fighting with Maytag Canada and Lowes since the beginning of December. Neither company cares. We will never own another Maytag product. The company are crooks.
The freezer will frost up and the shelves will not move. Repairman has been out three times, once to clean the drain. The second time he installed new tracks for 250.00. Two hours later they still wont move. The third time out he said it was repaired, but two hours later they didnt move again. We are very disappointed with Maytag.
First we design the cheapest, flimsiest drawer possible on the bottom of the stove. Then we mount it on cheap plastic guides on a flimsy metal track. What a joke! Listen, drawers have been around over 700 years. If you cant do better than that, you need to look for another line of work.
This is March 18, 2021. I bought a Maytag washer, model MHW5630HW2, which is their high end front load washer, in early July, 2020. The machine worked fine except that out of an available 10 cycles, only two would run. The seller, which was Sears, replaced it as defective. The second machine runs all the cycles but, though leveled carefully, it rattles, screeches, walks across the floor and generally seems to be trying to tear itself apart. The repair service replaced the shock absorbers in this new machine, after a six week wait for parts. This did nothing to fix the problem. The repairman finally just said he doesnt know how to fix it. After many patient hours on the phone with Maytag, they have said I have no recourse. The machine is under warranty and I purchased, for an extra $350, a five year warranty. Both warranties are useless. Maytag refuses to stand behind their product. I live in a small town in New Mexico. There is only one repairman. He cant fix it. Sooo...if you live in a small town, or dont want to spend endless fruitless hours with repair people or on the phone with Maytag, who will ultimately tell you they just cant help you, DONT BUY THIS MACHINE.
Maytag dishwasher model MDB4949SDE3: This dishwasher is the biggest POS that I have ever owned in 40 years. The first one would never turn on and fill with water and after it finally did it leaked on my new floor. Waited 10 days to have it replaced. The dishwasher cycle is 2.5 - 3.5 hours and the dishes come out dirty. The top rack is not adjustable to wash odd things. I feel that these dishwashers need to be replaced.
We purchased a Maytag dishwasher MBD7749AWM on 03/15/12 from Home Depot. The control panel went out on 01/24/12 under warranty. The unit was down approximately 2 weeks waiting for parts and a second service call. Just six months later (approximately 08/05/12), the control panel failed again. Thinking that a trusted American, iconic industry leader such as Maytag would stand behind their product, I called for what I thought would be a covered repair. I explained to a supervisor that their panels have not made it 1 year in service. She assured me there were no out of the ordinary problems with the panels for my model dishwasher in one breath, then stated they were out of parts and on backorder for three weeks. Now the truth comes out, further telling me that the unit is out of warranty and nothing can be done short of sending out a repairman, that I would be responsible for parts and service. After further discussion, she reluctantly agreed to send me the part for free if I arrange the installation and told me that it was very simple to install. When the part finally showed up on my doorstep with no paperwork, it was wrong. When I called and complained for waiting 3 weeks for the wrong part because there was no quality control in their parts and shipping department, all they could do was say sorry. They told me just to keep the part they sent and they would send the correct part. I begged that they ship the correct part overnight and they adamantly stated that was not an option. Maytag stipulates their process only allows ground shipping from FedEx per their contract. Knowing I had no other option, I agreed and waited for 5-day ground. The part showed up 13 days later and delivered by USPS. Apparently, I was lied to again and the left hand has no idea what the right hand is doing. Apparently, Maytag/Whirlpool have an inadequate and poorly trained quality control system in place and their manufacturing and electronic divisions are surly lacking a strong management team needed to go in and clean house. Instead, the whole mess they have contributed to continues to haunt Maytag has continued to be made to believe its okay to produce subpar products while continuing the complete demises of a once trusted American, iconic industry leader all while living on the Lorals of twenty years past.Whirlpool would do itself and this country a huge service by just letting this brand die and thrown on the heaps of scrap steel headed for China where maybe they can copy and fix what they were not capable of.
I have bought Maytag products for years. I have a white Maytag microwave that is about 3 years old. It was given to me at 1 yr. old by my sister-in-law when she decided to splurge and create her dream kitchen and went with stainless. The door handle broke in the first year. We glued it. It just recently completely fell off completely-snapping at both ends. I am calling Maytag and attempting to have it repaired. I am otherwise very pleased with this appliance. I have had other microwaves for many years without this happening. Im hoping they will agree to repair.
I bought a new Maytag stove and it is less than two years old and the oven has already quit working. It only has a one year warranty and will cost about $200 to fix. I am very dissatisfied with what I thought was a good product.
I bought this dishwasher from Sears on Tuesday July 15, 2014. It was delivered on Friday July 18, 2014. On Friday July 25, 2014 two plastic clips that hold the top rack on broke, and one whole side of the top rack fell down. I called the 1-800 # in the book. Then I called the repairman they recommended. He came out on the Monday July 28, 2014. By the time he got here, the clip on the other side broke. Now the rack was hanging by one plastic clip. While waiting for these parts, the last clip broke and the rack was completely detached. So he received the parts on Friday Aug. 1, 2014. When he arrived, lo and behold, they sent the wrong parts. He had the side tracks that hold the rack, not the cheap plastic clips that attach it to the racks. So I have had my new dishwasher 14 days, and have been able to use it a total of 4 times before it failed. I am now awaiting the new parts. The parts that broke are made from a cheap thin plastic, and this is expected to hold up the entire top rack and the dishes its holding.
We bought this washer in 2009. It has only been 5 years and we had a problem with the lid, now it leaks on the floor and most of all it has been rusting on the lid, the sides and rusting around the bleach port. Rusting on the top edge of the outside metal skin. I am not happy with this product at all. The serial number CV0870202. Model number is MVWB800VQZ. It is a quiet series purchased on 2009. I am not happy with the quality of this washer and I will not buy another Maytag.
Maytag dishwasher mdb7749awm2 - It appears that everybody who bought one of these dishwashers has run into this issue at one time or another, and it usually takes one full year of use before the control panel goes out on these units, and in most cases, it has to do with moisture getting on the thin strip of wires leading from the control board to the control panel. It usually occurs right where the strip enters the control panel... There is nice little gap for moisture to rest right on the wires, which will eventually lead to corrosion. I included an image of what to look for (see the nice black rust areas on the wires? That was my problem, and probably yours, too). If you have some very, very fine sandpaper, and have patience, then you can get the rust off the wire, but be very, very careful, or you could take the small thin wire off in the process! Ive made this repair myself to my unit, and I did it for one my friends machines (it was a Maytag, and his lasted two years, but had the same problem, too), and both had similar problems and right in the same spot! After removing the corrosion, the system worked great again. However, before hooking the unit up again, I sealed the area with some silicone to hopefully prevent this from happening again. Now, Im not saying that this is the problem that you are having, but its worth investigating, and dont be afraid to pull-off the front panel...its just held on with an adhesive and will go back on with no issues. Anyway, this could save one hundreds of dollars in repair costs. I hope that this helps.
Purchased a Maytag Bravos XL less than 3 years ago Model MVWB725BW0. We have had several repair calls. From reading complaints from others, I have the same: clothes balloon, clothes rip, dark clothes have a scum on them, even a blanket goes off balance and it is hard to start the cycle. It goes off balance all the time, makes a squeaky sound when agitating and the housekeeper can never figure out what cycle to run the clothes on because they always go off balance, there is a loud vibration, etc. The last repair call was for an actual leak on the floor! The appliance company charged us $95 for the service call, did nothing, and told us the parts would be more expensive than a new washing machine. Went to Home Depot today and purchased an LG washer and dryer for over $1500. I am not even going to try to recoup anything from Maytag because this is the second Maytag that I have had a bad experience with and didnt learn a lesson in the first place. Junk. :(
I waited my entire life to age 47 to purchase a brand new matching Maytag washer and dryer. I was thrilled. That was August of 2012. 3 years and two months later, the $800 dryer (MEDE201YW) loses the entire control panel and Maytag refuses to offer any assistance. I deliberately purchase Maytag with its stellar reputation, an American based company only to be more disappointed in the product and the company than in any other appliance Ive ever purchased.
I too am a victim of the faulty Control Panel that Maytag put on these dishwashers - Model # MDB7749SBM2. $149 for the part and another $149 for service call and labor - almost half the price of what I paid 2 years ago! Should have stuck with the 10 year old builder grade GE I had with the latch door and turn knob! I am in the market for a new stove and microwave - I will never buy another Maytag or Whirlpool product! When is Maytag going to make good to all the customers out there that have experienced the same issue? If yours breaks it is a very easy fix now that I know. You can order the part and it simply unplugs and plugs in the new one. All you have to do is take the door off and it is right there!
Maytag used to have a reputation for quality. Their low water energy efficient Centennial is a waste of money. Half of the time clothes come out wet and most of the time they are still dirty. Also you are only supposed fill the tub 1/4 of the way with clothes so you end up doing 3 times as many loads per week. What genius came up with this idea? Save your money. You would get better results washing your clothes in a tub with a washboard. Seriously!
Maytag Appliances - biggest rip off ever! Home Depot needs to stop carrying Maytag appliances. I purchased a Maytag washer Type 832-A, Model number MHWE200XW00, Serial number HL11990545 in May, 2011 from Home Depot. After just three years it flooded my laundry room. Home Depot couldnt help me, and Maytag Customer Service tried to really rip me off.I called Home Depot, asked why they continued to carry a product they knew had terrible complaints and all they could tell me was they are sorry I am unhappy with my washer, then gave me Maytags customer service number. I called Maytag - first the guy tried to sell me a $400 extended warranty package - total rip off. Maytag should be ashamed, then said he couldnt help because it was past the time period. There is no telling how many people they are ripping off with that little deal. Consumer Affairs should be all over this. So then he offered to get a Maytag repairman to come to my house, but couldnt tell me how much the diagnostic visit would cost or anything else. He was worthless.I hired a local repair person to come to my home, the part is $140, its the tub seal, weak and flimsy - has a giant hole. I only wash clothes and towels, nothing else. My local guy is cutting me a deal on the labor, still going to be $200. Maytag isnt what they used to be and I will never, ever purchase another product from them again, ever. And I would suggest you dont either. Maytag appliances only last a couple years at the most, and its customer service is horrid.
Maytag Bravo washer and dryer purchased April 2011. Dryer works fine and am pleased with results. Washer does not clean simple dirt and stains off clothing. Washer never fills to a water level that covers all the clothing. Some clothing never gets submerged, thus simple stains never get water contact throughout the cycle. I now spend more money purchasing spray stain removers and using the heavy duty cycles and extra rinses, would have been better off getting a Kenmore with an agitator. The concept does not work.
Maytag 18.5 cu ft Bottom Freezer Refrigerator purchased 12/10/12. 1/12/16 the bottom of the freezer had an inch of ice that leaked onto the floor. My plumber chipped away ice and unclogged drains $97.50. 4/19/18) the same $97.50. 5/22/18 an appliance repair business installed a drain kit $148.40. This was his 25th Maytag with the same problem. A whole website has complaints about this problem. I sent a letter to Maytag and they wanted to send out their technician to find out the problem (with a service cost to me). With all these complaints, and a kit to fix it, they already know the problem but refuse to do anything about it. Maytag used to be a reputable company. No more. The customer service said I should have bought an extended warranty. I said a $1400 refrigerator should last longer than 3 years (the first leaking occurrence). I will never buy a Maytag product (nor Whirlpool that makes it).
I bought a Maytag Bravo washer with the new stainless tub and the bottom agitator. It also has a clear glass lid. Mistake. I can see the action of the washer thru the glass lid and it definitely doesnt wash the clothes very well. They just stay in the same position and the bottom clothes get agitation but the tops ones just sit there. The towels especially smell musty after they have been washed. Probably because they dont get agitation. The water level is so low that the clothes barely get wet. It was a good idea of the company to save water and electricity. But they must not have thought about getting the clothes clean. If I could I would get rid of this machine but I wouldnt want to subject anyone else to this type of washing machine. I would feel badly selling it knowing that it doesnt get the clothes clean. So I would never suggest getting a Maytag washer with a glass lid because you dont want to see what it is not doing.
Purchased Maytag dishwasher July 2013, installed August 2013. Stopped working Oct 2, 2014. Called Maytag and they offered to let me buy a service pan for around $300. No thanks, stupid Im not. I also sent an email. Have not heard back but Im sure Im still out of luck. According to the California class action suit regarding the Maytag control panels, Maytag is saying there are no problems with them. Wish we all had some power to make them see otherwise. Will I ever buy a Maytag product again. No. They would be much better off keeping their customers happy rather than spending tons of money on ads trying to get new customers. Since Maytag is owned by Whirlpool, they will not get my money either.
The freezer leaks water onto the floor in large pools. Had it repaired, two weeks later, still leaks. Very unhappy with the performance of the bottom freezer Maytag refrigerator.
This is the loudest washing machine Ive ever had!!! I ask the installer if it was suppose to be so loud & he said yes. The machines sounds like metal scraping metal when its washing the clothes.
This dishwasher constantly has an odor. I run the dishwasher every third day (there are only two of us), and no matter how well the dishes are rinsed off, there is an unpleasant smell whenever the door is opened. Even after running the washer, upon opening the door an unpleasant scent still lingers. I compare this washer to the Kenmore I left in my previous home and this brand new one falls short. I would not purchase this dishwasher again. But because this is only a year old, I guess I am stuck with it for a while.
Model # MF12269VEQ1 French doors with bottom freezer - This refrigerator was purchased March 2011 and it is forming a sheet of ice on the bottom of the freezer. We tried unplugging it overnight to see if it would correct itself and it hadnt. I googled this complaint and called the manufacturer to see if there was a recall. It seems a lot of people are having this problem. Several comments are to pour hot water in the drain plug or use a blow dryer to to the plug; however, you have to disassemble the whole bottom freezer, then unscrew the back to get to the drain plug. I feel this is a defect in this refrigerator.This unit was approx. $1600.00 and should not be having this type of problem. Who knows if I could actually get to it to try these things, that it could keep recurring. Im very upset as my husband and I are seniors on a fixed budget. We bought the name Maytag because we thought they built good products.
Bought brand new. No deal, not on sale, not a return. Just heres money... give me working washer. This thing doesnt wash anything. It leaves soap all over the clothes. When you turn it on and wait til it starts washing, look in there with the lid open... theres barely any water! The clothes on top stay dry! The only way to wash your clothes in it is to add three-3 gallon buckets of water at the start of each STAGE of EACH cycle! My wife showed me after three months of washing clothes like this. Anyway, to the garbage with this and back to Whirlpool basics with me.
While washing clothes in my Maytag front load washer, I noticed that there was water leaking from the front left corner from the bottom. I have owned the washer for only 2 years, and Maytag manufacturer (Whirlpool) told me that it was going to initially cost $80.00 for a service call and then more money to fix the leak. WOW. Also the wood floors that are underneath the washer and dryer, is starting to warp from the leaking washer. I would recommend DO NOT BUY A MAYTAG APPLIANCE. The warranty is basically worthless along with the washer.
A washer should last 10 years. Bought it in 2009 - after two years we spent $200+ on seal and bearings. Now, in 2014 we need more seal and bearings and the service tech recommended by Maytag says the cost will be $500+. Machine has a serious design flaw, and bad parts, and bad service.
Bravo Large Capacity Washer with Optimal Dispensers - 4.3 Cu. Ft. - The washers shortest cycles take at least an hour (not including having to do another spin/drain) and uses such little water that I have to use the extra rinse cycle on most loads. The washing machine is VERY hard on the clothes; towels (which I feel are pretty hardy) have been destroyed. Today the machine stopped draining/spinning completely and smelled like it was burning. I called the warranty number and was told it would be a week until someone could come out. When I tried to escalate a sooner repair date the manager Jessie refused to assist in any way insisting there was nothing he could do. I spent the morning calling my local repair shops and was able to find a Maytag warranty repair person to come out the same day, but had to call the warranty number again and have Maytag place the request. Sorry for the long post, but this washer is the WORST purchase I have made. The warranty experience was very unimpressive. I will not be purchasing anything from Maytag/Whirlpool/Jennair ever again.
I purchased Maytag Washer and Dryer 3-4 years ago, upgraded to the premium washer and dryer, SS drums and have been dissatisfied from the start. The washer was extremely noisy; we were told this was normal. The dryer began making strange noises just outside the warranty period, and the belt and pulley had to be replaced. I was shocked at the cheapness of the pulley design, but the replacement part was of better quality. The washer began making a horrendous squeak shortly afterwards, again, outside the warranty period. The repairman said that they were all like that, Maytag used inferior transmissions and that it would be cheaper to replace the washer than repairing it. My mother had the same experience with a similar model. Needless to say, I will never purchase another Maytag product. FYI, there are only three people in our household, all adults, light duty use.
I purchased the matching Bravos Washer and Dryer in April 2010 at Lowes. I also purchased the extended warranty to have coverage for 4 years after purchase date. I noticed the dryer sensor is not very accurate. The purpose of the sensor is to detect when clothes are dry and then end the drying cycle automatically. However, it fails in both ways. When the dryer stops on its own, the clothes are still damp. I have the setting on NORMAL>LOW HEAT>NORMAL DRYNESS (the reason for the low heat is not to fade/shrink clothes) and even though the heat is on low, it should still keep running until the clothes are dry. So when I open the door and feel the clothes, they are still damp; I turn it back on to run again. If I dont check on it every 10 minutes, the dryer just keeps running and the clothes are bone dry. The sensor should detect this. Once, I decided to test it to see how long it would run with dry clothes and it ran for an HOUR before it shut off. Talk about a waste of electricity.The washer also has issues. First is the SHEETS setting. This setting is supposed to prevent sheets from tangling/balling up. Every time I use the sheets setting, my washer stops with the UL error - uneven load. Meaning, I have to babysit the washer because otherwise, it will stop and wait until I pull out the sheets and loosen them up. I am only washing 1 fitted full size sheet, 2 flat full size sheets, and 4 pillow cases. The reason I bought this machine was because it is supposed to handle king size bedding. Apparently, this washer cannot even handle full size bedding and I refuse to wash each item individually - the machine is supposed to save energy, not require extra loads. The second issue I am having, which resulted in me calling to utilize my extended warranty, is tiny rust dots on my clothes! About 3 months ago, I noticed one of my t-shirts had 4 tan spots smaller than the size of a dime. I assumed I spilled something on myself. About a month later, I noticed it was on another top. Then I assumed it was something on the back of my chair at work causing the spots. It seems to happen every couple of weeks because another article of clothing had these mysterious dots on them. Once, it appeared on my towels and sheets. I realized it was not me spilling anything on myself, nor was it from anything on my chairs. Now, I wasnt sure whether it was the washer or dryer, but I noticed when I pulled out a white sweater from the washer, there were 3 dots on it in the front, and I definitely would have noticed these before, which is how I came to the conclusion it’s from the washer. I cannot see any rust inside of the washer basket so I dont know where its coming from, but I am certain it is not from other articles of clothing (such as zippers or snaps); and the reason I know this is because I do not wash towels with clothes and also, I am 8 months pregnant and have been wearing maternity clothes for the past 5 months and they do NOT contain any zippers or snaps. I took pictures of the rust stains on various items and combined to 1 image. Now, I called my extended warranty to have a service technician come assess these three problems. Well see what happens.
Purchased a new set of Maytag Bravos appliances in 2010. Washer lasted 3 years -- had a failed bearing and repairman said not worth fixing as tub would most likely also need to be replaced. Replaced with a new Speed Queen which has been operating trouble-free. Today dryer quit heating -- repair person stated it needs a new board -- not worth it to me. I am off to now purchase a new Speed Queen dryer. What happened to Maytag quality???
We purchased a new Maytag french door refrigerator and from day one had issues with the ice maker. After three replacements Maytag informed me that this was an inherent issues and no fix available. So we had a $2000+ refrigerator with a non-functioning ice maker. Our 20 year old Frigidaire continues to make ice with no issues. Then the control panel lights started blinking and evidently this is also a known problem and when I called Maytag to buy the part, they said SORRY we dont offer parts on our appliances over 6 years old. This is the worst piece of ** I have ever owned coupled with the lousiest customer service in the world. I will never buy another Maytag.
Washer broke down after one year. The washer stop in the spin cycle. Called many times - got no satisfaction. Still using local laundry mat. Very disappointed. Always thought Maytag was top of the line. I guess I was wrong.
We bought a Maytag Gemini double oven in June 2007. It has been a problem from day one. It arrived with a damaged door. They reordered and replaced it. Through the next few months, I became very discouraged with the oven. I bake a good bit and was always used to an oven with fairly accurate temperature. This oven will not reach or sometimes just wont maintain a steady temperature. After a couple of service calls, I gave up. I now raise the temperature setting about 50-75 degrees higher that the recipe requires. Naturally, I dont always get the best results. However, that isnt the thing that really bothers me. These ovens have three ignitors. About every six months, one breaks. The cost is over $200.00 each time. The ovens/broiler are highly unreliable. After mixing up something or on an important holiday, one may find that the oven wont light. Theres no warning! It is simply gone. I will never again buy a Maytag! I called Maytag and questioned them about the lemon law. I was told that the same piece had to break three times in one year. That is crazy, when the entire thing doesnt and has never worked well.
This is a horrible product. Do not buy one. In fact, do not buy any appliance made by Maytag. I purchased a Maytag Jetclean Plus Series MDB8959AWS brand new on 2/22/12 and had it installed. The machine stopped working not even three years later. The control panel does not light up at all. There are pages and pages of complaints on the Internet about this dishwasher and Maytag. There is a class action lawsuit against Maytag in California for faulty control panels. Maytag needs to be taken to court to be held financially accountable for making false claims and selling defective products. I will never, ever again buy any product made by Maytag.
Purchased the very top of the line Maytag Washer and dryer.. Top loader MVWB955FC1 washer. I got this huge washer and dryer because I was tired of paying $20 to have my Cal King comforter laundered. Bad idea.. Yes the comforter fits easily in the drum of the washer but it does not even come close to clean.. Why no agitator..? It leaves soap all over it in addition to the dirty laundry smell.. The dryer is better but it takes at least 3 cycles of taking it out and un-wadding it to get it all the way dry. Now my wife just hangs it on the line.It has been just over 3 years Feb 2017 since I bought both units from HH Gregg.. Now the top of the washer around the soap dispensing orifice has rust bubbling up worse than my 25 year old unit I put by the curb.. Maytag support is no help.. “Sorry rust is normal and it your unit is out of warranty”. I asked If this would have been covered under warranty.. NO!.. Not unless you report it within 30 days.. We only use it once or twice a week.. What terrible service..
This has nothing to do with the vendor. This is clearly shoddy workmanship on the part of Maytag. I bought this refrigerator in 2005 and already the compressor is gone. So therefore, I have to replace the whole unit.What kind of ** is this? You mean to tell me that you people cant find someone to build a compressor that holds up more than a few years? Why dont you try American made and built.I am disillusioned by the whole industry. Im sure the people at the top could care less.
I would never buy a Maytag dryer again. It has been serviced 3x since purchasing in 2010.
Model mdb7749sbm. Unit is just over 1 year old and fails in the same way everybody else in complaining about. Here is my question, this failure mode is obviously a designed in feature providing planned obsolescence to the device. Why is this company not being held to account for the damages in this case? Are all the judges that bought that no suit can be brought?Have all of you contacted your state consumer protection organizations regarding this issue? I would also recommend that you write both your state senator, the state consumer protection organization and any media outlets you can think of. High rate of control panel failure, devices activating by themselves when people are potentially away from the house, risk of fire or flooding... these are serious things and I would think a story that some news organization would surely be interested in digging into. Now that would serve to light a little fire under the Maytag organization if something like that was to occur.This sure seems to me to be a defrauding of the consumer - selling them a product at the top end of the price range that has such a significant design flaw that in the end can only be considered not fit for purpose. I havent yet contacted Maytag and Home Depot (who I believe are fully complicit in this as well), but I will be doing so to give them a chance to make this right, which I fully expect them to decline to do. Then I will begin writing letters. Am also considering small claims court. But above all, do not just accept this and move on! Companies like this need to be held to account, and they need to be reported so that others purchasing new devices in the future know to stay away from them.
I have had may BravosXL washing machine for 5 years and it is now sitting on the porch waiting to go to the landfill. It has not worked properly since day one, did not clean the clothes properly and even left dry spots where the fabric didnt get washed. Approximately 6 months ago it started making a loud noise while spinning. This week it literally exploded and there was water and oil everywhere, lifting the floor in the laundry room. I am shocked that Maytag would attach their name to such a poor product.
We purchased a Maytag dishwasher at Home Depot in White Bear, MN in November of 2011. The dishwasher just quit running last week and the repair person told us the control board needs replacement. We will have the control panel replaced but have determined this machine is of very poor quality and will never buy a Maytag appliance again.
Excellent dishwasher but door kinda flimsy. Front panel scratches too easy. Top rack needs to be stronger and a bigger bottom rack. Other than that running wise dishwasher is excellent. Its hard to beat Maytag. I think they just build cheap stuff around good motors.
Frigidaire makes a good fridge. It works good. It has an alarm when you leave as door open. Great appliance. If I could afford it Id get another one when this old model I have gives up on me.
I own an iron in case a guest needs to use it but I seriously havent ironed in over 20 years. I moved into a home in November and the appliances stayed with the home. I am systematically destroying my clothes that I always washed and dried but NEVER IRONED. They come out of the Maytag washer already wrinkled. I try to unwrinkle them in the dryer. I took 2 items to the dry cleaners to see if they could steam them but no results yet. What gives Maytag???
Purchased a Maytag French door freezer underneath refrigerator 8 years ago. It stopped working because of the circuit board located behind the ice and water compartment on April 7th. Contacted a Maytag repairman, which is a whole other story. Had to order the part, weeks and weeks go by telling us the part is coming. Then a call came from the repair man on June 17th, Maytag no longer makes the part. Meantime we located the part by taking the fridge apart ourselves and ordered it arriving today June 19th. Contacted Maytag - Whirlpool corporate. Answer, We are sorry we no longer make the part, and basically told me after spending $2800.00 8 years ago Im up the creek without a paddle.
Washer stopped working, never did clean clothes. Out of warranty - some it is fix or buy a new one. DONT BUY!!
I renovated my kitchen 3 years ago. I decided on purchasing new appliances which included refrigerator, dishwasher, microwave, range, washer and dryer, all of which I got from Maytag. Of course they were always known for dependability but apparently they were not! What happened to this American product? In the last 3 years, I have had my refrigerator (**) serviced 4 times for the same problem. Each time servicing has been a nightmare at the hands of AE service, Preway service and of course at the helm of my nightmare Maytag Customer service. The first mistake I made was purchasing Maytag products followed by the second mistake of purchasing Maytag service contracts. I now have a refrigerator that is not working, waiting on parts since end of august. When I called Maytag customer service, they confirmed the parts were not available and recommended I go online and try to find the part! This added insult to injury. Today, Preway service finally came to install my parts and upon technician’s arrival he opens the part box and realizes he ordered an ice tray cover, when he should have ordered an Interface Control Board. Maytag continues to have their products serviced by incompetent companies and appears to have no interest in keeping you as a customer after you purchase, whatever happen to the dependable people?Maytag had built their reputation on reliable products and dependable service, what happened to this American Made appliance? Here is a prime example of what happened, and why companies like LG and Samsung are gaining more and more customers every day. The best advice I can give someone is avoid Maytag. By the way, I forgot to mention I have 2 small children ages 3 and 4 and Maytag is not concerned about how I would provide food for them with a refrigerator that does not work. Shame! This is not what I expected from what I thought was a reliable company.
My stove is approximately nine years old. During the past year both my husband and I enjoy cooking from recipes 3-4 times a week thus the stove has become essential. Functionality and size is important when trying to cook meals with two or three components. One of the oven racks was missing from the oven when we moved into the house. Even though it is self cleaning, spills pile up between cleanings so it is great that it has a really cool steam cleaning option. Just wish it were 5-6 years newer.
The microwave does everything I need and want it to do perfectly. It has never needed to be repaired or replaced in five years. We bought it on sale from Best Buy and consider it one of the best bargains we have ever made. Easy to operate, easy to clean, sleek and, for an appliance, quite personable. I find it refreshing to say something nice about an inanimate object.
I have a Maytag Neptune washing machine which had a mold problem on the rubber grommet. I have been trying to call Maytag to no avail. I researched and saw there was a class action suit for this very problem and I was never informed. The washer may pose a health hazard and I would like Maytag to do something about it.
Purchased refrigerator with freezer on bottom. Purchased because made in America and husband raised in IA. Have had water leakage on floor every other day. Disconnected ice maker thinking that would help. NOT. Poor workmanship. You were good, WHAT happened?
I love my washer. I have had it for 13 yrs and has only needed repair once. My complaint is the gasket on the tub has black mold that grows on it. I have cleaned it with bleach, bathroom cleaner, alcohol, but it always comes back. What can I do to prevent illness from mold?
After using my GE Profile to death we replaced it with a Maytag; mostly for the cost. Although I hate to admit this, remember the old saying you get what you paid for - Well its true at least in the case of this Maytag oven. I am a constant cook and own a bakery, I often bake many of my products at home. Since getting this oven I have had nothing but failures. The cakes are over done, underdone, cookies burnt, not cooked enough; my time frame for recipes is so off! I wrote a cook book and have baked for years so I know for a fact its not some miraculous mishap that all of a sudden I cant bake. Ive had them come calibrate the oven but still no success.Im going to call them again but I felt compelled to let people know this is the worst oven in history and avoid purchasing it at all cost. I plan on having the service team come out one last time but if this doesnt work I plan on replacing it. Its a Maytag Double Wall Oven-Top Convection-Self Cleaning model no: MEW9630DS-SS. BUYERS BEWARE!
Purchased a Maytag dishwasher (Model #MDB7749SAW1) in January of 2013, installed in February. A little over a year later the control panel went out. I called Maytag and they were kind enough to pay for the part and I had to pay for the service. Now it is July of 2015 and the control panel is going out again. I called Maytag directly and talked with a service representative and the best they could do for me was for $269.95 they would have it fixed and I would have a one year warranty as well. Based on the pattern the warranty is not going to help as it goes out just after a year. For only having it 2 1/2 years it is becoming a very expensive dishwasher. There should be a recall on this control panel. Very disappointed.
Updated on 10/09/2019: Well I wrote a review on my brand new Maytag washer that we bought at Lowes in June. When I wrote the last review I was waiting for our repair. They did come to repair and I was told by the repair guy (keep in mind the washer was only 2 months old at the time) that there were 3 fail codes. He said that it was overloaded or loaded wrong.That you cant wash towels with sheets, you cant wash any kind of rug no matter the size, which I only wash small bathroom rugs that are NOT oversized or heavy, you cant wash tennis shoes (which I have not). So I asked him what is the point of investing in what is supposed to be a top of the line, heavy duty, extra large tub, commercial washer? He said that you cant do that with any machine. I told him our old washer that we had 13 years had no problem with washing towels & sheets together. My point is that I am 100% disappointed in this washer & I encourage you to NOT buy Maytag, apparently they no longer live up to their brand.Original Review: We did our research & comparing & this machine came up on top. Its size suites our needs & we were excited about all the great features. We purchased it in mid July of 2019 so its 2 months old & for the last month it started to shut off in the middle of a wash cycle. At first we thought that maybe we were doing something wrong. So we would re-start it & it worked. Fast forward 3 weeks, it was doing it almost every time. Now it isnt working at all, it starts to fill up then shuts down before it starts to wash.Today is a Friday & I called Maytag to request a service call under the warranty (60 days old) Maytag had me on hold for 19 minutes before I could even talk to someone! The customer service person (once she was on) was very nice & sympathetic but couldnt get anyone out to service our machine until Tuesday, which is a HUGE inconvenience since we have not been able to wash for the last 3 days. I am highly disappointed in the machine for the simple reason that I paid for a new topnotch machine because my old one that 13 years old finally gave out & now am in the same situation & in for $1000 I paid for this new washer & having to go pay to do laundry 2 MONTHS later! I will add to my review once they have performed the service call to see if the issue is resolved or the machine replaced if they cant fix it.
When we sold our home (to buy a new one), it had a really nice matching set Kenmore front load washer and dryer, which worked fantastic!!! We gave the Kenmore set to someone, since the new home had a brand new Maytag Bravo XL, and Im regretting it... Our clothes are always full of lint, it does not remove any dirt and God forbid you spill something on your clothes, our white clothes are now yellow, and his work clothes (dress, shirts and pants) are ruined due to the harsh rubbing from the lack of water... I wish I would of done an Internet search on Maytags Bravo XL before getting rid of our old washer... BUYER BEWARE is all I can say!!!
I purchased a Maytag dishwasher four years ago and it has been serviced six times in those four years. Not just small things, main parts. Control board twice, control panel twice, and cleaning terribly the other two. They replaced the control board once and then would not do anything after that. I just got it replaced four years into this nightmare only because I bought a Sears home warranty plan and they are replacing it. I would never buy a Maytag appliance ever again.
I purchased a Maytag Bravos line washer model # mvwx500xwo back in Oct. of 2010 thinking that it would be great to save money on the water bill. I first had issues with it putting holes in my clothes. I then found out if you do not zip up all zippers and button all buttons, the machine will rip them up due to the high speed spin cycles. Now, the washer will not fill with water or start the wash cycle. I mean really, its less than two years old and I have to shell two hundred plus dollars to fix a washer that only cost $500. I guess I know what brand not to shop for next.
I bought a new Maytag refrigerator on July 2, 2011. The ice continues to drop after removing your glass. Now you must pick the ice from the floor. Maytag said it has a 10 second delay and will continue to drop ice. Im tired of picking up ice and wiping water from the floor. Who wants a product that leaves a mess?
Purchased a Maytag four door refrigerator and it leaks water all over the floor. Every few days I remove ice from the bottom of the freezer.
I purchased a bottom freezer Maytag refrigerator two years ago. It recently began leaking water onto the floor from the freezer compartment. I just had it serviced and the serviceman told me that it was a common problem. The duck-billed check valve gets plugged. This is a problem with Maytag, Jenn-Air, Whirlpool, Amana, and KitchenAid refrigerators as they all share the same manufacturer. There is a service bulletin out on this that lists hundreds of model numbers affected by the problem (Technical Service Pointer #: W10632338). I think it is criminal that consumers are expected to pay hundreds of dollars to have this manufacturers defect repaired. I tried to find a place with the government to file a complaint, but wasnt clear who had jurisdiction. Perhaps a class action suit is in order. There have to be millions of consumers potentially facing this problem. Anyone with any knowledge of how to further pursue this defect, please comment.
Purchased this double oven back in 2012 and have had to have the control valves replaced twice because of them jamming and snapping. The burners are undersized for cooking and it takes forever to get water to a rolling boil. The broiler in the upper oven needs constant attention when using it because food cooks unevenly and burns quickly. The lower oven is great, convection is awesome. I have seen the Maytag repairman more from my stove than I have for any of the other appliances I owe combined. Maytag should stick to appliances that only use water.
The Deli drawer randomly falls, shelves in general do not fit well. Rough edges on door corners are a hazard especially for children. Service call line was extremely poor with a total disregard to customer concerns. It has been a very bad decision!
So for the past year our 1 yr old freezer has been leaking and holding a sheet of ice at the bottom. Ive been wondering why my electric bill has skyrocketed the past two months and we just realized that the freezer wont even stay closed anymore. Maytag has become a VERY POOR product. Our less than two year old $450 Maytag Drier just busted as well. After paying repairman after repairman and replacing different parts, we had to get rid of it. I am very dissatisfied with Maytag and will never purchase a product with their name attached. Please keep us posted if there is a class action lawsuit. This is unfair to make a product that fails immediately for the price that is paid!
First off I dont usually spend my time writing complaints; however, I feel Maytag is deserving of my complaint. Purchased dishwasher Model #mdbh979sab1 in 2013 and days before the 1-year warranty was up the front control panel quit responding, rendering the appliance useless. Got that fixed under warranty. Now about 1 year later guess what... Its got the same problem. Began to read others post on this site and found that this is a common issue. One person posted that her dishwasher began to smoke and nearly caught her home on fire. Maytag was kind enough to offer a paid service call and enrollment into their extended warranty program. I think Ill cut the umbilical cord on this one and go get something more reliable and doesnt pose a potential fire hazard.
Dryers been installed for 3 months, 3 service calls to date. Heat unit failure. 1st service call no show, no call. 2nd service call fixed the problem 50%, the dryer would heat on timed dry but no other modes. A week after that call heat unit failed again on all modes. Awaiting 3rd service call. Customer Service Department at Whirlpool Canada could care less. Avoid this product, Maytag 2000 series dryer - do not buy.
Washer gets out off balance too easily. If I put in a couple of towels, it will almost invariably stop part way through the wash cycle. I was told you have a great washer! Its the last of the two-belt Maytags! My reaction: so what?
I had six service calls, one was a few months after purchase when under warranty for loud noise. I bought it in 08 and since then during the last 6 months, its freezing in the refrigerator. Service person is upset. I contacted corporate and they do not care and told me I should have bought their warranty. Yes, they had to be here when it was under warranty. Still freezing, they played with air hoses, replaced the temp panel and did everything they can, with no results. Theyre giving it one more try and it is going to be hooked up to the Silverado and put on I-75 with a sign on it. Do not buy from this company. Terrible service. I emailed CEO and no response. I just tossed a tomato and strawberry on the tile floor. Yes, buy American. They moved their plant from Indiana (union) to I think TN for non-union. Well, get what you pay for and the employees get what they are paid for. I work in the building business and everyone knows not to buy this product! Just throwing your money away. One good thing is if you like frozen beverages, this is the product to buy! Never again! Receipts in hand! Romney probably owns the stock! LOL
Front load washer is four years old. Approximately two years after owning the washing machine it started burning and ripping our clothes. Maytag sent someone out to repair at no cost. The problem stopped. However, approximately two years later it is happening all over again. Thus, there is either a deficiency in the Maytag product or the repair has failed. Maytag will only repair at our cost. True, the washer is four years old but the same problem keeps happening. Plus, that is not a long time in the life of a washing machine. The customer should not be held responsible for a recurring problem with their product. The front load washer and dryer were very expensive. We will NEVER buy Maytag and we will continue to share our disappointment to whoever will listen. It is shameful that Maytag says they stand by their product but when its put to the test Maytag completely fail. Double thumbs down for Maytag and customer service!!!
The refrigerator is barely over two years old and the bottom pan fills with water, freezes and leaks out onto floor. Is a very common problem with these refrigerators and Maytag is happy to pay for the new part to fix it, but will not pay for any person to fix it. They have known this is a problem for a while, but will do nothing to fix it. They clearly do not stand behind their product with a known ongoing problem. The Maytag repairman is no longer not busy. Will never buy a Maytag appliance again! Will take the new part and fix it ourselves.
Just had the repairman here. This machine is computerized so it won’t last. It does not have a setting that lets me do any load of laundry the way I need to do it. I have to use heavy duty to do a load and then it takes 2 hours. When I want to do a load of sweaters on delicate it will not put near enough water in the machine to wash them. The normal cycle does not add enough water to wash, let alone rinse the clothes. I can’t choose the size of the load based on how much I need to wash so I have to do more loads at 2 hours each or do everything on bulky. Whoever came up with all this needs to be fired. I am extremely unhappy with this machine and I have loved Maytag for years. No more.
I have always used Maytag products at home and work. I have never had a problem like this one. The front load washers have a manufacture default with the boot that allows mold to grow even when it is wiped out as instructed. I have contacted other people and they have the same problem. I will not or ever buy a front load Maytag again and could never recommend this product to anyone. I feel that the Maytag company should replace the boot with a different design; at no cost to the consumer! This machine was only a year old. I have no problem with the company I bought it from. They replaced the boot with a bill of $358.65.
Purchased a Maytag dishwasher 1 1/2 years ago and the panel went out. I paid $550.00 for this item, wanted to get a nicer one hoping it would last. Of course they only have a year guarantee for parts and Labor. Will not buy another Maytag appliance again!!!
We like the refrigerator and we have had it several years. But the thing the top freezer conceals much of the top rack of refrigerator. We must duck and almost kneel to get to food inside. Next fridge will have drawers and doors that open on both sides.
Our Maytag Bravos is 4 years old. Settings are preset at the factory. Besides the glitches others have written, the hot water sensor INSIDE the machine has gone out. This means - no clothes can be washed on the hot setting, and the warm setting gives only lukewarm water. I have had more than one plumber look at the machine, and the consensus is...the internal sensor needs replacement. However, this machine being only 48 months old, I am debating whether or not just to buy a new machine. This is a HE washer, and I am very disappointed in its performance. This is the worst Maytag machine I have ever owned.
I purchased the Centennial Commercial Technology washer in June of 2013. In the last 2 1/2 years it has been repaired 3 times. The transmission had to be replaced twice. My household consist of two adults and definitely it is not overused or overloaded. The washer currently is not working. Consumer service cannot schedule an appointment for repair for 2 weeks. Previous repairs took approximately 2 weeks to schedule a service appointment and it took another week to two weeks to get the part in and washer repaired. I have decided to consider this an expensive learning experience and will not purchase Maytag products in the future!
Our Bravos model mvwx0600xw0 is 5 years old. I have been dealing with the clothes getting tangled, dark colors full of lint and streaked since I had the machine. Recently the lid lock light has been blinking with 11 minutes left in the cycle. I thought maybe it was off balance, so I stopped the cycle and rearranged everything. Same thing happened again with the lid on the drain and spin cycle. After reading all the other reviews, I realize it is not worth fixing. So long Maytag. It was good knowing you when you sold quality!
I bought this washer about 6 months ago and I seem to get clothes that just arent clean and have marks on my dress pants and my whites are awfully dingy. Never have I ever had white things that didnt stay white. I honestly would never buy this type of washer again. I am actually hoping that there is a way to at least change the water level. Also I hate the fact that I cant add bleach to the water before the clothes and to let the bin fill and mix correctly. I dont think the bleach even gets to the clothes.
I could care less if Maytag responds as I have already advised all my family and friends to avoid Maytag products. After spending over $1200 to buy this refrigerator it took 6 months for the ice maker to failed, and it needed a control board replaced. Maytag had a great reputation; however, in the past 5 years their products are worthless. I also have a Maytag dishwasher which failed and was stuck on cancel with a flashing light. The dishwasher panel needs to be replaced and I have just decided to replace both of these products with a different brand.
Always have bought Maytag. 16 years on both washer and dryer. The newer models, which I dont have, locks the top of the washer after it starts. I would hate that. I dont care if they are stackable but I would want full size. I dont think I would pay extra for a front loader, but the only front loading washer I have ever owned is small and at our camp.
I have called numerous times and the satisfaction is out the window. The MOLD is so bad on the gasket that I can not get it off and it just keeps getting worse. My clothes smell musty even after they are washed. Really fed up... I have had different Maytags for at least 40 years and I will not purchase another one at this point. Apparently your customer service is as bad as some of your machines. My word of mouth is not good advertising for you.
Got woken up to the sound of my refrigerator ice lid flapping. Boy is it loud! Called Maytag and found out it was a recall so they will fix. They set up for someone to come out to fix the following week. That was a flop because they did not have the part. I waited 4 hours for someone to show to find out that Maytag scheduled the appointment for nothing - not only did they NOT have the part but they did not have a clue as to when it will come in. Time is valuable! Here we are 5 weeks later and my refrigerator is still flapping and loud. Has been calling Maytag for them to say that the part has been expedited. Well it has been expedited for more than 3 weeks now! Today they say that it will be another month before the part comes in! Not Good! This is such an inconvenience and Ive lost a lot of sleep over this flapping noise. Its an embarrassment when guests come over to our home! Tired of it!
Well Maytag, I have to say that I am very disappointed with your washer. When I put it on the bedding setting and try to wash a big load, it barely moves the load around. If you have a regular agitator to replace this useless one that is in this new washer I would like to have one. My laundry is barely getting washed and when you look inside the washer everything that is on the top stays on the top, not like the older washers where you could see that the laundry was getting sucked down with the proper agitator.
Bought a Bravos, large capacity, top load washing machine few years ago. (Purchased at a Lowes.) Been nothing, but one problem after the other!! I hate it! NO MORE MAYTAGS FOR ME. Has required several repairs of various parts. Now again, after being repaired few months ago, something else has gone wrong. Would have been cheaper to replace a 3-4 year old machine than keep having repairs.



