I purchased the Maytag Neptune pair in 2002 and was never informed of the product recall/class action lawsuit for the washing machine which occurred sometime around 2004-2005. We have had many problems with our washing machine over the years and ruined many clothes with what appears to be bleach stains, even though no bleach was used in the cycle of wash. I had to replace the board which controls the latch on the door and the clothes that are washed are not clean and have an undesirable odor to them. I would have been part of this class action; however, I was never informed of the lawsuit. I called Maytag today and they advised I could set up an appointment with a service person; they did not want to honor my complaint as the class action lawsuit has been resolved and they are not handling these types of complaints anymore. My children have started a new school after semester break and their brand new uniforms are now becoming ruined due to this defective machine that Maytag will not take responsibility for. What type of recourse do I have? I will never purchase a Maytag anything if this is how they treat their customers. Problem will not go away by hiding their head in the sand. Now I have to go out and purchase a new washing machine because Maytag didnt inform their customers of the inherent defect in their product and take care of them accordingly.

This washer has a fault with certain types of blankets. Parts of these blankets come out shredded. We end up replacing these blankets. Other than this problem, the washer has worked fine.

Maytag Neptune Washer Drum Bearings have once again failed. Last time, I replace the whole drum via diy, cost was about $160 for the part. Now I see that outer drum is $500 +/-. I just may only replace the Seals & Bearings this time OR just part this thing out and buy a real machine without the Maytag name.

Bought Maytag Electronic Washer and Dryer on Feb. 7th 2020. On July 10th control board went out in dryer. 3 weeks without a dryer and hanging clothes in 112-118 degree weather in Arizona. I am 77 years old and too old for this. Dont buy Maytag!!. Had Whirlpool Washer and Dryer for 22 years. Never a problem, regret buying a Maytag.

In 2013, $1850.00 I purchased a Maytag double oven, $700.00 Maytag dishwasher, and a Maytag refrigerator for $2200.00. I have had nothing but problems with all of them.... The oven locked up on me had to call a repairman to fix it. Ive had to replace the control panel on the dishwasher... And the refrigerator!! (WHAT A NIGHTMARE) In 2013 just received the appliance they had to install a heater in the ice maker because there was condensation. 2014, Refrigerator dead.. Repairman had to replace interface and control board.. 2017, Icemaker crashes and had to be replaced... 2020, Now here we are again Ice maker crashed again! (JUNK). My wife told me that she has had nothing but good luck with Maytag appliances... Never again.

We purchased a Maytag Dishwasher in 2011. In 2014 I got no response from the control panel when trying to start the machine. Service came out and had to replace the control panel. The cost for that repair was $269.00. It has now just stopped working again. Same issue. After seeing all the posts, I realize that this is a prevalent issue and in some cases a safety concern. If Maytag knows about this issue with their control panels why have they not recalled or corrected these problems! Needless to say, I will never trust this company again!!! Model number MDB7749AWM2.

Maytag Centennial Washer - If a wash load becomes off balanced, the machine stops. No signal or buzzer or anything to alert me to this. It happens all the time and wastes a lot of my time. Here I am thinking that the wash is going fine only to find out 2 hours later that it has stopped. Anytime I wash more than 3 items, this happens. I will never buy one again and I am telling everyone not to buy. I will be purchasing a good old fashion washer with a dial gauge so I can spin it any time I needed.

Very Poor Quality from Maytag Although (Dishwasher, model MDB8959AWS) - I knew Maytag always had a reputation of selling quality products I have never purchased a Maytag appliance because they usually cost more than other brands, so this is my 1st Maytag product. After ~25 months (after all warranties have expired), the unit stops working. The lights seem to have a mind of their own. I removed power from the unit for 1/2 hour attempting to re-boot the computer but the condition did not change. After researching the issue online, I found that Maytag has a two big problems: 1) Defective dishwashers, 2) Bad or no customer service.I am an engineer and this type of a problem (it happens from time to time) MUST be acknowledged and the customer made whole or the reputation of the company is destroyed and future sales will (and should) diminish to the point that the company may(?) go away for ever. I know products are not designed to last a lifetime like they were in the 60s & 70s but 3.3 years for a $650.00 appliance is way out of line. The dishwasher we replaced was ~18 years old, and we only replaced it because my wife wanted a more modern look.

Maytag Bravos XL MVWB980BGO. To start, I live on an acreage so some problems may be related to being on well water. The most annoying part is the washer doesn’t have a drain & spin without rinse. So, when my well pump started acting up, I had no way to just drain & spin off the load, so I had to try to lift thoroughly soaked clothes and try to dry them...which took about four hours. Another aspect that is a pain is uneven loads. It keeps trying to fill, instead of just stopping & letting me adjust the load myself. Then the damn thing won’t reset. I often have to resort to unplugging the machine and starting over. High efficiency is a joke. I’ve had the machine about five years now and it goes low flow error, even though the flow is fine. I’ve tried running cleaners through the water line and it’s still doing the same thing. The only thing left to try is take the machine out and try and manually go through the lines. For the amount of money we spent on this machine, I am thoroughly disgusted with how it runs. It is the first & last Maytag washer that I will ever buy. Next time, I’m buying as cheap & basic a machine as I can buy. On the upside, the dryer works perfectly.

A washer should last 10 years. Bought it in 2009 - after two years we spent $200+ on seal and bearings. Now, in 2014 we need more seal and bearings and the service tech recommended by Maytag says the cost will be $500+. Machine has a serious design flaw, and bad parts, and bad service.

Purchased Maytag 4000 series washer Feb. 26 2011 - within six months Maytag warranty replaced the drum and bearings, within another few months Maytag worked on the drum again. Year two started out with the warranty contract replace the drum and bearings again. Oct 1 2014 called for service again, the drum not moving and having to wait 2 weeks for Tech. to checkout the machine then order parts. I have 7 children at home and that didnt matter to anyone. After reading online the number of 4000 series Maytag machines with this problem somebody needs to make Maytag recall and replace them.

I had noticed the lights, such as for sanitizing cycle, hot water cycle, etc, would go out intermittently, but since the washer still ran, I was down with that. Loaded it up last Sunday, pressed the button to start and El Zippo. Nothing works. So here we go again with another crap product from Maytag. Yes, I have had this dishwasher, which was a pricier model but closeout priced, at Lowes in 2008, BUT I live alone, so how many dishes do I wash. At the same time this is the third time had a repairman out (with no help from Maytag other than trying to sell me an extended warranty for nearly $400) and these machines ought to last a lot longer than this. The part online is bad enough, $150, cant wait for the repairman to call me back tomorrow and see how much they are going to hose me for.

2 major repairs in 8 years, ridiculous! We purchased a washer and electric dryer pair in Feb. 2012, had a repair for the control board (CPU) 4+ years under extended warranty, had another in 2018 for the same thing. I was told power surges could cause it, however I have a WHOLE HOUSE SURGE SUPPRESSOR ON THE INCOMING 200 AMP SERVICE AND KNOW THATS NOT THE PROBLEM!!! Had the same CPU go out again in Nov. 2020 so, rather than pay $370 for the part plus labor, we bought a top loading GE with an extended warranty and factory 10 years on the motor. We will never buy another Maytag product again. We were told that we shouldnt expect to get more than 6-7 years from a washer now, ridiculous. Manufacturers are outsourcing electronic boards overseas to maximize profit and could care less about quality control!!! Junk!!!

If you are looking for the Maytag repairman he will be at my house Tues fixing my barely 1 yrs old dishwasher. This is ridiculous to pay this amount of money for the reputation that Maytag is known for or I will say was known for. $270.00 for a control panel. My last Maytag lasted over 30 yrs. Not made in the US - not built to last and this was told to me by the people that installed it so take it for what its worth. Look elsewhere. My last Maytag product.

I like most others have experienced the same issues with the new Maytag top load WM. In addition my new machine dances across the floor like a drunk leprechaun. After Lowes told me that with my extended warranty Id have to miss work and pay 100 bucks for a service call I emailed Maytag. Needless to say they didnt even respond. Ive have learned a few valuable lessons. Dont assume that more money means better merchandise. Made in America doesnt say much. And please dont buy Maytag.

I have a Maytag Centennial washing machine which is about 3 years old. In the past 6 months I have to replace the actuator twice. I have had Maytag washers for about 40 years. I will never purchase another one unless it is the old style. That would mean that it would be a used one. This machine is a bad purchase. Maytag use to stand for quality, but not anymore.

I will never buy this product again or anything with the Maytag brand. I purchased my washer less than a year ago and it makes all these awful noises. When called company they would not come fix it. Money wasted.

We purchased all Maytag home appliances when our home was remodeled about five years ago. After the first year, the microwave had to be replaced because it malfunctioned. The dishwasher stopped working in the third year, and now, my refrigerator (model# mf12568AEB) wont cool. The technician told me that all of the Freon had leaked out because of a design flaw. Moisture had gotten into the compressor, and with the cost of repair or replacing the compressor, I would probably be better off buying a new refrigerator, preferably not a Maytag.

DISHWASHER MDB7749AWM - We purchased this dishwasher from Home Depot on 10/15/2011 for $630.00 for my birthday and yesterday the start button stopped working (cycle lights still work). We went online to look for more troubleshooting options and we found lots of complaints about faulty control panels. Sounds like thats what we have. VERY disappointed in Maytag for not correcting known issue. My dishwasher is only 3.5 years old and there are only 2 adults in our home. We run the dishwasher 1 to 2 times per week meaning this Maytag dishwasher will only last for about 200 wash cycles. Shame on you Maytag!

Centennial HE top loading washer - When I put the HE Tide powder in the washer, it does not always rinse well. I have to rewash often. I use very little soap.

7 years is all I got from these appliances. The Maytag Washer started making a horrible noise when washing then smoke and shut off. Dryer would not shut off. We have taken excellent care with these appliances servicing them as we had an extended warranty on both. They cost us over $600 for the washer and $589 for the dryer, a big rip off! I purchased them in hopes I would at least get 15-20 years of service as Maytag is to be one of the best. Do not purchase any products from this company, they also have sister companies. Make sure when you need an appliance, you ask who makes them.

Maytag fridge is a overpriced, ticking repair bomb. The fridge had issues with the compressor, control board (motherboard) and relay switch within a 12-month period. Customer service is weak in troubleshooting techniques and try to send the file over to a repairman. The repairman will show up at $80/hr + other fees and parts costing you approx $500, and still uncertainty that this fridge can breakdown at any time. Final advice: DONT BUY.

I bought a Maytag microwave model mmv4203ds00 on May 2010. On 8-20-10, the microwave stopped working. It was serviced under warranty. However, on 10-31-11, the microwave stopped working again.

Purchased Maytag Model MVWB865GW0 Ser# **, had it ONE year, circuit board and switch have gone bad, will not turn to change the type of wash cycle and the lid will not lock, which makes the washing machine not start to wash. Contacted Maytag to request a service call, per the service team the circuit board will cost $300, plus a switch $75 and Labor $100 plus tax. We will be better off buying a new washing machine! We should not have this high cost within ONE year of purchasing! Will not purchase a Maytag again!

This set of Maytag washer/dryer are nearly nineteen years old now and are still workhorses! They keep getting the job done time and time again! Absolutely no complaints. Absolutely and completely amazing!

Purchased top of the line Gemini oven a few years ago. Lower oven stopped working. Maytag repair said igniter not installed properly at factory. I contact Maytag customer service to see if they would help with repair cost. Rude response from them... basically saying anything fails after 12 months not our fault. Rejected my request without even asking details about product which model etc. Unilateral rejection. Horrible customer service. I will never purchase Maytag appliance again. Horrible, horrible, horrible. Avoid this company and their products. They do not a good product and they provide terrible customer service.

After reading several of the reviews, it looks like Maytag doesnt get it - or maybe they do and its a plot to make more money. Our dishwasher model MDB8959FSZ4 was installed in Dec. 2016. Within the year, it started leaking. After many service calls it was determined that the arms holding the upper rack were not installed properly and were pushing against the door and water was coming out. After that was replaced, weve had 2 years of relative good use. Now, it wont empty and that started after smelling something burning. The burning smell has gone away but it wont complete a cycle. Service tells us its the drainage pump and that will cost nearly $500 to replace. We wont be spending another dime on this piece of crap. Well replace it with NOT A MAYTAG. Im wondering if it has to do with the control panel as many others have mentioned. We dont care to find out at this point. We are buying something else.

My Maytag range from the 1990’s is the easiest to clean top of the range I have ever had. Controlling the temperature of cooking is very easy. The oven is not as responsive As it takes about 10 minutes to preheat. Once heated it maintains an even temperature.

Im an 78 year old man, married in 1962. In all the years and two kids we have had just three Maytag washers. To me the gold standard of quality washers. When the motor went out in our 15 year old Washing machine I considered replacing the motor, which is well within my capability. I am a journeyman industrial machine repairman formerly with Ford Motor car company before retirement.Instead, my wife and I bought a Maytag top loader high efficiency washer from Best Buy. I was skeptical when I examined the new machine with paddles instead of the agitator. Trusting that Maytag had engineered a water saving washer using paddles, I made the very poor decision to buy it. I regret not replacing the motor in my old machine. Boy was I wrong. Given the chance I would trade my new machine for the old in a heartbeat...The old machine washed everything we could throw at it. The new machine wont wash anything to my satisfaction. The bedding deep fill cycle is the only one capable of a passable job. Even then I would like a soak cycle which, in my opinion, would vastly improve results. In all I would characterize this as a total engineering failure. Why Maytag would allow this POS to be sold, where the reputation of Maytag is totally destroyed, is beyond my comprehension.

Built a new house, bought new appliances for the kitchen. Like others, did all the research, wanted to buy American made. Wow, did we ever make a mistake. Refrigerator is just over 2 years old. It is worthless. Repairman, Maytag Certified, says that it appears to be internal problems and probably come from the factory that way. He suggested I contact Maytag directly and they should be able to make things right for me and my family.So, I called, sat on hold for 10-15 minutes, and was finally connected to a customer service employee. I explained all that I knew about the problem, she pulled the repairmans notes and the notes of the technician that had spoken with the repairman. After reviewing the file, she informed me that my 2-year-old refrigerator was out of warranty and there was nothing that could be done.What ever happened to American Made companies standing behind their product? I didnt spend $2000 on a refrigerator that would last me 2 years. I expected 7-10 years, AT LEAST! I expected a company with the name MAYTAG to show some shame for creating a piece of junk and charging a customer this much money for something they know is obviously flawed from the factory. Shame? No. Guilt? None whatsoever.Caution to those considering a Maytag product. Run away! Go find a more reputable company. Go find a company who views customer service and quality products as a priority. I didnt purchase the cheapest refrigerator on purpose. I paid extra for American made and what I thought was a quality product sold by a quality company. Reality has now set in.

Purchased my Bravos June 2012. This is a horrible washer. It does not clean. It leaves a detergent scum line on clothing. My work clothes are visibly soiled and sometimes come out in a tangled mess. Maytag ignored a first complaint from my wife. I complained again today. Regardless what Maytag does, I will purchase another brand after research. We bought on Maytag’s reputation.

I have never had washing machine that caused this many headaches. The point of a machine is to save you time and energy washing by hand. When the cycle is over, the clothes are tightly spun together that we spend half an hour attempting to untie all the clothes that are woven together. The clothes come back to us in knots, or torn because of the rough nature this machine has created. I have never seen anything like this before and would gladly throw this piece of junk out. We are moving and it would create more headaches to deal with this at the moment. I read that the company had severe money problems and it was due to this very issue. I cant believe a company this well known would allow this to ever hit the market! To openly LIE to people and make money off a product that is faulty deserves the karma they get. Please stay away from this company and their rubbish machines they make and then sell. BUYER BEWARE!

I had a Kenmore that lasted 20 years. This didnt last 5. Paid a lot of money for a disposable washer. Red in color on top of that. When I bought I did my research and had good reviews. Dont buy any new technology -- not enough data. This a POS. No more Maytag for me. Spoke to a repairman -- water leaking from the bottom and bearings are out -- was told it was a bad design. 951.00 -- energy guide said the annual cost to operate was 30.00 a year -- my calculation is 30.00 + 190.00 = 220.00. What a ripoff. Never a Maytag for me again. I only really needed a dryer but thought that I would update and just get a matching set for my women. Now we will be going back to an unmatched set. What a terrible purchase. Review says 5 star -- that is for the Consumer Affairs -- not the washer.

Have had Maytag HE washer for 4yrs, so far it has broke down three times. I contacted Maytag and they asked if I had bought extended service contract? No I paid $700.00 for this washer and had expected it to work a little longer than 2yrs before seal in door is cracked. Would NEVER buy another HE or Maytag product again!

Bought Bravos XL washer/dryer from Home Depot in November 2014; installed 12/8/14. First repair was in March 2015! Clean machine cycle quit working properly on 3rd attempt. Bearings were replaced, tub was replaced and main board was replaced all before May 2015. Wash load constantly becomes unbalanced if more than 3 bath towels are in the load or more than 2 pairs of jeans. Can not start a load of wash and leave home because the machine will start bouncing and rocking when unbalanced and will shut down after it tries to self-balance 3 times. You end up with a load of twisted up, totally wet mangled clothes. Maytag refused to replace the machine and Home Depot continues to sell this junk to unsuspecting buyers. Wish I had looked at reviews before I bought this model. Worst $1,200 Ive ever spent. I have always bought Maytag appliances--refrig, stove, dishwasher, microwave, other washers--but Maytag has lost me as a customer after this experience with them. Terrible design and poor customer service for not standing behind their products.

After first dishwasher was recalled, this one (installed less than 4 years ago - Oct. 2010) had the electrical panel burn out - two years ago. Now - for second time. LAST TIME BUYING A MAYTAG!

In August my GE refrigerator of 22 years bit the dust. Went to our local appliance center and purchased this unit for $2100. Have only had it a month and am so dissatisfied with the water dispenser, ice machine and doors, I want to return it. I cant wait for all the other things to go wrong with it. I dont know who the engineer was behind this but he needs to be fired. I really wish I had reviewed this refrigerator before purchasing it as I will never recommend Maytag again after reading all the bad reviews. The name Maytag used to mean something dependable and made well... Rant over.

If I want to line dry something, first I have to pick off all the lint. Even when I use the dryer, I still have to pick off lint and there’s often creases with dirt dried right in. I have to inspect everything that comes out of the washer to see if it is clean before I dry it. This doesn’t save water, as I often have to wash things at least twice. Awful! Also, ridiculous. A wash machine is supposed to get things clean.

I have several rental properties and every Maytag dishwasher I have installed in the past three years does not work. It is crazy that a national class action lawsuit has not been filed. There would have to be a large sum of money in fees for the firm that takes the case on. I am not usually for class action lawsuits but this is a known problem that Maytag refuses to acknowledge.

I bought this Centennial washer about 7 weeks ago and it has worked right for 4 of those weeks. The washer wouldnt spin the clothes and they came out soaked. Service guy came out and said it was the computer panel and he didnt have one. So I waited over a week for another service call. He put that one and said that now the transmission was shot and he didnt have one, another wait. This is a piece of junk. Do not buy Maytag or Whirlpool products. I had a Maytag for 15 years and had one service call. They are not what they used to be.

After 9 months, the $850 Maytag Bravos started making extremely loud grinding noises during agitation cycle. We had 5 repair tech visits from A&E Repair, Maytags national repair vendor (and several cancellations + unscheduled visits by same). Each tech said a different part needed to be replaced requiring weeks of waiting for parts deliveries and getting huge boxes delivered to our office and dragging them home since my husband and I work for a living and are not home to accept large parcel deliveries. We had to unpack the washer basket in order to get it into our car and saw it was completely damaged. After 4 months of tech repair visits, using my home as a repair shop, forcing me to take days off from work and still no resolution to the problem, I was finally able to get Maytag to replace the machine. Our previous washer was original to our 25 year old house before it died. Unbelievably, the new Maytag has the very same problems and we are back on the same merry-go-round. This has become a part time job and super headache. I have never had such a horrible experience with a purchase or company. This is not a case of heavy usage either. We are ready to dump this machine! Do not buy a Maytag or affiliate product - Maytag is the worst!

I am having the same problem with the sheet of ice forming on the bottom of the freezer and leaking water out every week or so. It is getting very frustrating. After reading all these reviews I am realizing it is a manufacturing flaw and think there should be a recall. We have model MF12269VEQ3.

I purchased a Maytag made by Whirlpool in China about two years ago. The timer went out about nine months later. It went out again about 3 months after that and I paid to replace two sensors in addition. The washer still stops during a cycle at various times; it might be pausing or spinning or filling. When it finishes washing, sometimes it refills and leaves everything wet. I purchased from Deweys in San Clemente and they have tried to service but this is a real lemon. I will never buy anything again made by Whirlpool. I will research and find out what companies have been bought by them so as to avoid this. I note online that there are several hundred complaint problems about Whirlpool so they had to buy a company with a good reputation and ruin their product.

We have purchased several washer/dryer sets in the past decade & will never purchase another Maytag. After 3 years of very light use, it stopped working. We had a certified Maytag repairman come & tell us we needed a $600 circuit board replaced. We reluctantly paid for it and 3 months later, intermittent problems began. Plus, it is obnoxiously loud. The repairman said this is normal. Randomly stopping the cycle, not starting the cycle at all without multiple restarts ... the list goes on. The 3 Lg sets we have bought are awesome. Maytag may have been king in the 60s, but the quality of their products has tanked. Dont waste your money on their products.

Our washer sounds like an airplane taking off. Called a repair man and the repairs are $690.00. The washer cost $999.00; such a waste of money. I called Maytag and they say there is nothing they can do. I will NEVER buy a Maytag again.

So this washer, Bravos MCT cleans good not great. Saves water but clothes dont always come out clean or smell fresh. We have had it for just over a year and the control panel stopped working. Warranty is good for only 1 yr. UGHH!! It is all one unit so the complete circuit board had to be replaced. Half the cost of this washer new! I saved money by replacing it myself. Took 15 minutes. Very easy. Disappointing when you see this is a come problem with this model.

Purchased a Maytag Bravos top load washer and dryer in May of 2011. We had our other Maytag washer and dryer for 14 years, and they were working fine when we sold them. We saved a year for a new one. We spent $1,700.00 for them both. We assumed they would last as long as our old ones. Been buying Maytag our whole lives. Besides the clothes not getting cleaned. Besides the washer smelling, even after we clean it regularly with the product proposed. Besides it not working on the normal function. Besides it shredding our clothes if you put it on the highest spin speed. It started to make a very loud noise. Like an airplane taking off. Called a friend of ours that use to have an appliance store in Fenton, Michigan for decades. He said it was the bearings and that You have to replace the whole tub. A $300-$400 fix. And that it would do the same thing again in a short period of time. He said that they are junk.We would be better off buying a new one. He said, The ONLY one you can buy now that will last like they use to is Speed Queen. I had never heard of them. They start at about $750. But they are worth it. He said that they dont make any washers to last more than 3-4 years anymore. We will NEVER buy Maytag again. And Sears wouldnt give us the time of day. Each time we called and asked to be switched over to the recall department, we just got a busy signal, then a fax machine noise. We have shopped at Sears for years. Boy, loyalty doesnt mean anything in this day and age. Im sure Speed Queen will be happy to help us out. DO NOT buy any Maytag products. There should be a class action suit against them for this. There are thousands of us that got ripped off. I cant tell you how upset my husband and I are about this. We are retired, and on a fixed income, and I am disabled. The stress this has caused cannot be put into words.

We lost our home in a tornado in 2005 and had to buy all new appliances. So, I bought a Maytag Neptune front load washer and dryer. It was my 1st ever. I will never buy another Maytag appliance again. Just at the end of the 5th year going into the 6th year, the bearings started to go. So, I checked with the place where we bought it and was told how expensive it would be to fix. It was anywhere between $500.00 and $700.00. Well, thats crazy. I therefore e-mailed Maytag numerous times and was thanked for my complaint. But they offered no help with this matter. If they dont back their stuff at all, why would I want to buy their stuff? They could have at least offered to help with it. There are only 2 people living in this house and there is no excuse why that washer should start failing already. If I thought it was worth it, I would load it up and drop it off at a Maytag store and leave it there. It still runs. But it makes an awful noise and we are just waiting for it to crap out. I am going to try to sell it for as much as I can get out of it, hopefully before it completely stops. Maybe some fix-it guy would want it. Well tell him whats wrong and they can fix it and sell it to some other poor person. I lost my job in January. Therefore, I cant afford that much to fix it. So, I will now have to try to find something used, because Maytag does not back their stuff. I would rate this machine lower if I could, but that wasnt an option.

Bought this Dishwasher two years ago. Control panel was working intermittently now it does not work. I am looking for anyone with this same problem. I know lawyers who are class action specialists who fight for the consumer. We need to make Maytag responsible for the flaws they have in their product. From reading these other reviews it seems that this control panel issue is consistent no matter what model you have. They must all share the same electrical components that is causing this issue with the control panel. My model number is MDB8959SBS2.

I made the mistake of buying the stainless steel bottom freezer (model# MBL2258XES1) approximately 1 year before the freezer started to make a periodic clunking sound. The repairman responded because my year warranty was still active and found no cause for the noise. Fast forward a couple of months later and it started pouring water out onto my hardwood floors!!! Unfortunately it happened while we were away and my floors were destroyed. Maytag wants nothing to do with me. Im so disgusted. I now have to have a towel permanently on my kitchen floor. Nice. I made the unfortunate mistake of buying an Amana dishwasher recently not knowing that they were also owned by Maytag. The dishwasher is a water waster :( This is very disappointing - you try and buy American and you get screwed. If any lawsuits start up, sign me up!!!

We purchased this new set of Neptune Washer and dryer at Lowes, in Yakima Washington in 2004, and now discover that there is a class action lawsuit due to the problems associated with mold, the pump, the motherboard, etc. Our washer is making horrendous noises when it spins, and the motherboard barely works at all. I trusted Maytag and bought this set and a stackable set at the same time. Yes, I am angry and will never buy a Maytag or Whirlpool again.

I have owned two Maytag washers. Top load and front load. They have been the biggest piece of garbage I have ever purchased. My current front loader eats and destroys clothing. I have had to throw out numerous clothes as the machine simply destroys them. I have also had numerous problems with Maytag washers. The wiring is garbage. Couple yrs after purchase the washer shorted out. Im handy so I took it apart. Discovered a broken wire. I had to rewire a new connection with as. The wire used in manufacturing is so thin its line a strand of hair. Now it leaks under the drum. I had to place a container under the drum to collect the water. My other purchase was a top load. The lint was just a nightmare. Maytag sent me some contraption after numerous complaints that was suppose to assist in the collection of lint. Again, a piece of garbage. DONT BUY. Save your MONEY.

We purchased this Maytag washer. My wife liked it at first, but after a few months she kept complaining the wash stinks, and I can also say that. I complained to my wife about the smell of our wash, especially the wash towels. The wash was turning colors and some we threw away. My wife has been complaining about all this for months and years and said she will never buy another washer like this. Then about two years ago, she was having trouble with codes coming up. We called service, but didnt get any help, so I looked on internet and found the problem with the code. I took the washer apart and cleaned the tube out and the washer worked, but every now and then my wife needs to climb over washer and unplug, let sit, then replug back in and start it to get rid of code. My wife and I are very upset with this washer!

I purchased the Maytag Atlantis Washer and dryer in 2004. I had the washer transmission replaced in 2006, I believe. For about a year now, the washer makes an awful screeching noise. I am not sure if its towards the end of the spin cycle or the rinse cycle, or both. In addition (and over the last 3-4 years), the dial sticks or stalls every delicate cycle. It will stop during the initial agitating and all you can hear is a ticking noise, in which you then have to manually give the dial a slight turn for the cycle to continue. It does it once on the light delicate and twice on the normal delicate. It really is a shame that Maytag is not acknowledging all of these problems as it is not feasible for most people to have a spare $1500 kicking around for a new washer and dryer every time they unfortunately buy a lemon. My previous washer and dryer were 25 years old and still working perfectly when I decided to part with them because they were fairly small. I dont even ever recall having any issues with either one of them in the whole 25 years that I had them. To see all of these complaints makes me more irritated with my appliances and my selection!

Please do not buy a Maytag washer top loader. It does not get enough water and it does not clean your clothes. It is the noisiest cheapest made machine out there. If you have kids you really need to bypass this one. I have had this for 10 months and its only me. Please especially if you have children stay away from it. Im the most unhappiest camper Maytag ever had.

We bought a Maytag dishwasher in May of last year. The control panel went out about 3 months after we got it. It just started doing its own thing Like not running the wash cycle or a different cycle than we pushed. We called for a repair and were told by the repair man that the control panel was on the fritz. He ordered a new one and told us it would be a month before he could come back and install it. When the control panel showed up at our house, we installed it ourselves because we did not want to have a faulty dishwasher running in the house.Just yesterday we noticed a huge rusty area on the bottom rack. We called and were hold for 20 minutes if not more, before we were even able to talk to a rep. She then came up with every excuse as to why our rack was rusty (hard water, water changing??). We asked for a new rack but she wanted to send a repair kit. We were on the phone with her for half an hour, if not more, and she just refused to send a new rack. When we finally asked to speak to the manager we were told the wait time was 32 minutes and hung up! Do not buy crappy Maytag appliances with even crappier customer service reps! (see our review about our Maytag fridge!).

We purchased all new Maytag appliances when we built our house. So far, the stove/oven has quit working and been repaired 3 times; its always the ignitor. The dishwasher has been fixed twice. The washer no longer spins out as it should. The refrigerator and dryer so far have run okay. I am definitely going to change brands with my new appliances. I will not purchase Maytag again. Its not what it used to be. I will do without oven this time, until I can buy a new one. Also, the dishwasher door has had problems from day 1, and now, it will not close at all. It seems like its off the hinge. Definitely, its not the Maytag of years ago.

Discovered that thousands of others are having problems with the control panel on their dishwasher. Mine is Model # MDB7749SBM2. Looks as if I should just junk this horrible product and buy a new one (another brand, of course). My biggest concern is that I purchased other Maytag products along with this dishwasher, ie, a refrigerator-freezer, a built-in stove top/oven and a microwave. I have had a service call on the fridge (water line), the oven (gas) will indicate a set temperature (400 degrees for example) sometimes it will only be abt 200 degrees via a portable thermometer... Sometimes it doesnt ignite at all (have to reset it 3 or 4 times, the microwave has issues with the digital readouts, and on and on and on.I have only had these appliances about two years (after warranty expired) when each unit started exhibiting problems. I paid $175 for the fridge repair and am now considering biting the bullet & replacing everything as MAYTAG/WHIRLPOOL apparently isnt going to take responsibility for any defect on ANY OF THEIR PRODUCTS! Im 75 years of age, retired and cannot afford the replacement route but it looks like I dont have a choice unless someone has a better suggestion. I dont have the skills or energy to attempt the repairs myself.

We have a Maytag drying center that is almost 6 years old. It never did a good job drying especially for the money we paid, but it just quit on us two weeks ago. We purchased it from TA Appliances in Barrie, Ontario who recommended that we call B&K Appliance repair to fix it. The owner showed up and said he would be back to us in a few days to fix it, as soon as part arrives. He now wont return calls and it has been two weeks, so we called Maytag customer service. We knew we were in trouble when we received a message telling us Due to higher than normal call volume... (so much for the Maytags that never need repair). Anyway, we finally reached an incompetent, ignorant and anti-customer service representative who proceeded to tell us in an extremely, nasally drawl that the part needed to fix our 6 years old dryer is no longer available and the most they could offer as compensation for this on our $1500 plus tax dryer that should last at least 10 years is $120. This is for a dryer we never used more than 5 times a week.

I found this washing machine reliable for over 10 years. I paid more for this brand but it was worth the extra cost. I found this washing machine Simple to use. I would recommend this washing machine.

We (family of 2) purchased our Maytag Bravo XL Washing Machine Model#MVWB880BW in Nov. 2013 for over $700.00. Last week, Dec. 2019, the washer would not finish the rinse/spin cycle. The clothes were still wet. I researched troubleshooting in the Maytag booklet included with the machine and tried everything. It still showed an OL on the readout. It was not overloaded as I only had 3 towels, 3 washcloths, and 3 hand towels in the washer. I tried just the rinse/spin cycle alone to get the water out of the clothes, but they remained wet, and the OH still appeared on the machine. When I called the place where we bought it, they suggested unplugging it, waiting and plugging it back into the outlet to possibly reset the machine. That seemed to work for 1 very small washload. The next day, I tried washing again and the OH appeared with the clothes still being wet. We had a repair person come out. The service call/diagnostic of $116.98 plus repairs of $304.41 plus $95.00 to install of the new Motor Control Board. I feel that cost is excessive for only 6 years of service. Before we bought this machine in 2013, I had a Maytag which lasted over 20 years with NO problems. I always thought Maytag was the best washer, but this experience has proven to change my mind. We went out and bought another washer rather than replacing the board not knowing how long the new one would last. Needless to say, we did not buy another Maytag. I do not feel I can trust the Maytag products anymore. After this experience, I did more research on the Direct Drive used in this particular model washing machine and found that it had been problematic. I would have thought Maytag would have offered a recall to avoid these costs/problems and avoid dissatisfied customers. Along with the original purchase of the Maytag washer in 2013, we did buy the matching dryer and are hoping the dryer will last longer than the washer. We shall see.... This has been an unexpected and expensive lesson.

I have an MSD2542VEB01 model refrigerator purchased slightly over two years ago. I have the same problem as many others, which is the plastic breaking on the shelves. The first time, it was within a year and the part was under warranty. It is now a year and a half later and one is broken beyond use and another is cracking again. Maytag refuses to help me as there is no “recall and the plastic is not available separately from the easily removable glass of the shelf. The least expensive price that I can find for the shelf is $107 and I need two of them. $214 (plus shipping) when all I need is two pieces of plastic? Be very careful when selecting your appliances.

I bought this washer from Lowes in 2013. It worked okay for a little while but lately it stops mid-cycle. Clothes are soaked and all of the soap hasnt been rinsed out. Poor excuse for a washing machine! Will never buy a Maytag again!

Do not buy this dishwasher unless you get the extended warranty. We purchased this dishwasher in Jan 2014. The first one delivered was completely busted up (which was probably the delivery companys fault for not handling it correctly). Then we had to wait for the replacement one to come in to get installed. In Sept 2014 the control panel stopped working. It was repaired under the warranty but it took several weeks for the authorized repair shop to be able to come out, diagnose, order part, and then come back to fix it. Now March 2015 (5 months later) we had the same exact problem with the control panel. The repair company was unwilling to order the part to bring with them even though they already had it in their records what we needed due to the previous repair. It was going to $300 to repair it since they only warranty the repair for 90 days. We decided to replace our 14-month old dishwasher rather than put any more money into it. Shame on you Maytag for putting out such a bad product - obviously this is a common problem. It is quiet and does a good job of washing but to have it take several weeks to get a repair done combined with having a problem that cost 50% of the purchase price to replace twice within a year of each other, absolutely not worth the money. Should have just spent the extra on a higher quality product. Will definitely get the extended warranty on whatever we replace it with.

Bravos X high efficiency... efficient at not cleaning your clothes, efficient at ruining clothes, sheets, towels, may be efficient at being a boat anchor. Maytag offers nothing. Have had washers last 20 years or more. Someone, or some atty. General should bring a class action suit. Horrible product. Dont buy one. DONT BUY MAYTAG/WHIRLPOOL. THEY DONT TAKE CARE OF THEIR CUSTOMERS. JUNK. That report was very fair as requested. You really dont want to know how I really feel.

After 2 LG refs and 2 Maytag ref. fridge, I would not recommend either one. My Maytag need a new compressor. My Maytag ref only lasted for 6 years! The main circuit board failed. I decided to get a new fridge from Sears rather than going back to Home Depot. I decided to get a new fridge in Sears rather than going back to Home Depot. The extended maintenance is more expensive at at Sears. In summary, I have only been using the Sears for 3 days now. It is too early to write a review on the Sears fridge.

I bought a Maytag dishwasher in 9/2006. I was happy with it until 12/10 when it smoked and almost caught fire in the middle of the night! Luckily, I have a GFI circuit breaker and it shut the dishwasher off before it burned my house down. After researching on Google, I found out that my dishwasher had been recalled as a fire hazard, and I was never notified by Maytag. I called Maytag from my house phone and the automated system knew my name and address immediately just by me calling -- so they could have easily notified me but they chose not to.I ended up getting a voucher to purchase a new dishwasher (model: MDB7709AWB2). The one year warranty has literally just expired, and the Start/Resume, and the Cancel/Drain buttons no longer work. The replacement parts from Maytag cost $212.37, and that price does not include the price to get it installed from a service technician -- add on another $100-$200 depending on where you live. This is a known problem, and seems to repeat yearly! Another annoying thing about this dishwasher is the wheels on the racks. They dont glide easily and they constantly get off the track. I hate this dishwasher and I will never purchase another product from Maytag/Whirlpool/Jenn-Air again!

Maytag, you left me disillusioned and disappointed. I used to believe you, trust you. How am I going to feed my kids without a fridge? I bought our side-by-side French door refrigerator a few years ago and even bought the extended warranty (which no longer is in effect, unfortunately). Yesterday, the refrigerator failed, We called a small local repair person who could be at my home in a couple of hours. He listened and said my compressor was out, a leak was probably in there too, and that it would cost about 900 dollars or more to repair. When I called Maytag to see what they thought, they said that because I called a non-Maytag assigned repair person (even though this small-business repair guy didnt even take apart the refrigerator), I could no longer get their repair plus one year warranty offer which runs 400 dollars. But there is nothing I see on their warranty page that says this. Here I was trying to help our local economy by calling a small mom-and-pop repair person who is known in our town and has a good reputation, but I guess that by doing that minor well-intentioned act, it goes against Maytag corporate policy. Wow, how foolish do I feel now? I feel ashamed to admit this, but I actually started crying when I was on the phone with their customer help rep and asked, Isnt there something that can be done? I was thinking to myself that two months after Christmas with three kids is a tough time to replace a 1300-dollar refrigerator. I offered to pay the 400 dollars to get the refrigerator fixed by a sanctioned Maytag official with their warranty, but that I didnt know that I wasnt supposed to call anyone else besides Maytag if my appliances broke down. I would have never called our small local guy if I had known that Maytag corporate had such a policy. She said that no, there was nothing that she could do, and that is what happens to customers who call a non-Maytag assigned repair person. I guess when this happens to your fridge, you ask your neighbors if they can keep some milk, lunch meat and cheese for you, at least until you can save up for another fridge. Thank goodness that dried pasta and Ragu sauce dont have to be refrigerated. There are also cans of peas and corn and dry cereal, so it should be okay.I cant express how absolutely disappointed I am with myself and with my purchase, and how this has soured me on everything Maytag. I feel like an idiot. Can you believe that I had actually scrimped and saved up for months to buy this Maytag refrigerator and the extended warranty (hah, just to be safe)? I had bought it because I thought Maytag was a reputable company and because it was supposed to help the environment with its energy saving technology. But dont you think that a $1300 refrigerator should last more than 7 years (Believe it or not, this newer Maytag fridge was replacing a 20-year-old fridge that I gave to my cousins and which is still running to this day!)? And to add insult to injury, I already had a major repair done 4 years ago on this same French door Maytag fridge when it was only 3 years old. Maytag should offer to come out and fix their mess, but all I received when I called Robin, the supervisor, at their Tennessee call center was a, Sorry, there is nothing that I can do and there is no one else that you can speak to, and Nope, there is no one at corporate that you can call for help either and I have no advice to offer you. I can give you a mailing address though, if you like. I think I did hear pity in her voice, so that was some comfort. Pity from a call center supervisor, think about that! How awful it must be for her if that is all that she can offer to the desperate people who look to her for guidance! I actually felt sorry for her after I hung up the phone. It must be terrible to know that the company that you work for is probably mistreating its customers and all that you can offer is an Im sorry. I wonder how often someone says a rosary for her and her workers taking on those endless calls for help. How often does she cry herself to sleep after a day of that?I really dont like complaining online and I rarely do it, but this experience was just so awful and hopeless that I feel I had to say something to save other people pain and money. I hope that everyone learns from my miserable Maytag mistakes and please pass on my experiences to all of your friends and family. Those big tax refund checks will be coming soon, and I know that a lot of people upgrade their appliances with that money. Please, please think twice before you buy anything Maytag. I would feel better if I knew that people could learn from my stupidity. Remarkably, I was once gullible enough to trust and believe in American-made Maytag - goodness, was I wrong to do that. I am considering Facebooking my friends and family to let them know what happened and save them the heartache too. I hope that everyone who reads this can learn from my own mistakes and misguided trust in a company. In a world where so many companies throw away or roll over on their loyal customers, all I can say is something that I learned from a wise high school English teacher - Et tu, Maytag? .

I purchased a Maytag Bravos in October 2015 and a month and a half later the machine began to make a tweeting sound and the clothes were coming out incredibly wrinkled no matter what spin cycle I put it on. There were also times when the clothes came out totally dripping wet like they hadnt spun at all. I called Maytag and they sent out a technician from a local store which was not a Maytag store. When I told him what was going on, his response to the machine turning out very wrinkly clothes was, Well, why dont you just chose no spin. I said to him, So the clothes wont spin and I have to take out my clothes dripping wet? Doesnt that defeat the purpose of having a washing machine that spins? He didnt say anything to me.It turned out the machine needed a new gasket motor... after two and a half months... and it would take a week - minimum - before he would come back. Maytag sent me a survey which I filled out and they called a day later. They offered me a six month extended warranty for free. I explained to them that I didnt understand why something mechanical would break after two and a half months but the woman just kept apologizing.

Washer Model MVWC555DWO. I dont like this machine. I thought Maytag is a good brand name, but I dont think so anymore. The engineers who designed these new machines with the water level saver dont do laundry. In order to get the cloth covered with water, I have to use the bulky sheet level. I have 2 jeans and a sheet that got holes in them, because the water level was not right. I would have my old machine repaired, if I have know how my new one would do. Im stuck with this machine. I dreaming that this machine breaks down soon and I can buy a new that has a better water level. My old one had water saver level too, but did a great job with the water level.

I purchased my Maytag Bravos washing machine set in July 2007. In May 2011, I had to have the shocks and another part relating to running a balanced load replaced. I spent about $500 on those repairs. The parts to replace the shocks took more than 6 weeks to arrive! Roughly one year later, the plastic water pump has broken and needs replacing - another $100 part plus labor. I always believed Maytag was a reputable company, but I am very sad at the quality of the product I purchased based on their reputation. They should be ashamed! To date, the dryer has been good - knock on wood!

Rather than go through all the things I dont like about this washer, just read all the complaints because that is my complaints also: bearings, not enough water in tub, clothes not getting cleaned. Just check out the lint filter and see the gray and dirty lint after a load and you will see it doesnt clean the clothes. Now, the motherboard is kaput! Cycles are all screwed up. Cost is $386 for motherboard plus labor and I will not put one more cent in this piece of crap.Listening to the salesman and consumer reports on the best washer to buy. All they are concerned with is energy savings and believe me when I say that all energy savings products are a joke because you give up operating ability for the sake of energy savings-- true of refrigerators and washers, dryers, furnaces and the like. I will be buying an agitator washing machine. The saving on water are not enough to give up clean clothes.

This machine is the worst! I purchased this Maytag washer 2 years ago and the machine leaks from the left side bottom. I called Maytag and they said I need one of the techs out to check the machine and the cost was going to be $115 so I agreed even though was not too happy that there is no guarantee after 2 years. The service tech arrived. He could not move the machine himself and was a little angry so my wife called a neighbor to give the tech a hand after looking at the machine. He called if office to help him diagnose the unit and said the drum seal was bad and it would cost $315.00 so my wife agreed but at the end of the transaction my wife asked the technician, Is it guaranteed that this would fix it? He replied there is no guarantee but we still have to pay to try... What kind of diagnostic is this, Im very unhappy with this company. 1st the machine sucks after 2 years to start leaking and 2nd their service dept. sucks also... stay away from Maytag.

The refrigerator is barely over two years old and the bottom pan fills with water, freezes and leaks out onto floor. Is a very common problem with these refrigerators and Maytag is happy to pay for the new part to fix it, but will not pay for any person to fix it. They have known this is a problem for a while, but will do nothing to fix it. They clearly do not stand behind their product with a known ongoing problem. The Maytag repairman is no longer not busy. Will never buy a Maytag appliance again! Will take the new part and fix it ourselves.

I bought the Maytag Bravo XL washer and dryer several years ago after reading many reviews. I like the glass top of the washing machine and the front door glass on the dryer. The dryer is fine its the washing machine that does not perform like the old machines. Whoever came up with the bright idea of saving water by cutting down the volume in your machine to about 6 inches for a good size load probably have never used a washing machine in their life. It does not get your clothes clean and does not get the soap out of a clothing to my satisfaction. Who made this suggestion? Could it be the same branch of government that made everybody use those spiral light bulbs years ago? The fluorescence that give off loads of EMF?

I bought my Maytag Dishwasher (mdbh979aww3) about two years ago and just last week, the control buttons on the right stopped working. I see on this site that someone else had the same problem and explained that the wires got corroded, so now Im not sure I even want to replace the part when it only worked for 2 years. Now Im stuck buying a new dishwasher.

Purchased Maytag dishwasher two years ago from Home Depot. It worked for about six months before it would stop working. When adding a dish after initial start would cause the unit to just die. After unplugging unit for a day the start/cancel drain buttons will flash. After reading online about a demo mode have tried and gotten it to work periodically. I continue to read online and have found there is a diagnostic mode. The settings are in a schematic packed with the unit. I found mine written in French (part #W10321879A). I called Maytag/Whirlpool and asked for the English version. They could not and would not provide me with part #W10321878A the English version, a single sheet of paper. They will only provide to a licensed repair technician. I am only asking for what should have been included in the original purchase. I paid $850 for a dishwasher that is not chump change. I know the control panel is bad but I would like to use it until the new part arrives. I think I may return the control panel and take my losses and go buy a brand that is not owned by Cesspool (Whirlpool).

I bought this washing machine 2 years ago or so. We have always bought Maytag. My mother still has hers she bought over 25 years ago and it still looks and works great. So my wife wanted a new washing machine so I said were going to get another Maytag. Boy did I screw up. What a piece of ** junk. Sounds like its grinding gears all the time, so loud. I close the door in the wash room and I can still hear my investment on a Maytag grinding my nerves because I spent so much on a product of a brand Maytag that I thought would be around for a while. Do not buy a Maytag.

On December 22, 2013 I purchased a Maytag front loading washer Model # MHWEE201YW00 from The Home Depot. On July 28 the bearing failed and greased my clothes and rendered the washer unusable. On August 1st I contacted the Maytag Customer Service Line; the wait for contact was approximately 20 minutes, not a very good answer time and unfortunately the best I would receive during this process. Despite the wait, I received good response and had a service call set up for Wednesday August 6th.On Wednesday August 6th, a service technician from Quaker City Appliances took a look at our washer and determined that the bearings had failed and that the entire drum assembly would need to be replaced. He stated that anytime the bearings fail this soon, it typically means that the bearings weren’t pressed properly or the drum wasn’t tightened enough and that he would order the parts as soon as he got back to the office.On Friday August 8th, a representative from Quaker City Appliances called and notified us that the part was no longer available and instructed my wife to call Whirlpool Customer Service and give them this number **, to coordinate a replacement washer. I called later that afternoon and spent over an hour waiting and was transferred between departments. The first representative was very cordial and professional; the second who I believe was from the Tech-line was anything but. In my career I have held responsibility for customer service and while there are many golden rules, one of the most important was never to tell the customer “I can’t”, well Cheyenne (I believe that was her name) couldn’t help me with anything and clearly told me so. She explained that my problem was referred to the Trade Partners and I needed to call back to Quaker City Appliances on Monday.On Monday August 11th, I called Quaker City Appliances, who promptly informed me that the matter was turned over to Whirlpool and I need to contact them as there was nothing else that could be done. Later that day I called back to customer service, again waiting between two representatives at least an hour. I was informed that my matter was with the Trade Partners and that I will need to wait one to two days for a phone call. A phone call that never came…..Yesterday August 14th, I contacted Whirlpool customer service, again waiting over twenty-five minutes for the first contact, and then was eventually handed over to the tech line and another wait. Eventually, I spoke to a very pleasant representative who gave me the Trade Partner number and transferred me, unfortunately I was disconnected. I called back and found out that the office closed at 5:00. Today I called the Trade Partner line (1-800-874-4698) at about 3:30 and after 40 minutes I have given up and decided to write this letter. All I want is a functioning washing machine.

We bought a Maytag refrigerator (single-door) with a top-loading freezer that failed after four years. The freezer began to ice up and two repairmen from the company that does the extended warranty repairs in the Ottawa area were unable to figure out the problem. After the second visit, the freezer iced up again and the thermostat appeared to be failing. Even though we had an extended warranty, we just gave up and went to a different dealer to buy a new refrigerator that could be delivered within three days - and it wasnt a Maytag or any other of Whirlpools brands. If youre thinking of buying a Maytag refrigerator, you should reconsider. In fact, you should twice before buying anything made by Whirlpool.

Purchased washer less than 2 years ago. Loud noise like a jet engine or helicopter in spin cycle. Did not purchase the extended warranty. Called Whirlpool/ Maytag customer service. Was told I could have one of their repair people come out. I would have to pay $300 which would give me the repair and extended 1 yr warranty, or I could get $300 off toward a purchase of a new washer. Are you kidding me? This washer wasnt even 2 yr old and making this horrid noise in the spin cycle. I had to have a independent repairman for Maytag washers come out to tell me it wash the bearing and would cost 3 to 4 hundred dollars to fix it. I said no thanks and after his $90 service call am stuck listening to this piece of junk make noise till it completely breaks. I will never buy a Whirlpool product again or recommend one. Whirlpool you sell nothing but junk.

3 months after we purchased our Maytag dishwasher in Jan 2014 (Sears) it broke. The service person told us that the ELECTRONIC CONTROL PANEL (START, CANCEL, WASH CYCLE SELECTIONS) was a common breakage issue and fixed it. It broke again around one year from our purchase date. Same issue, but kept working and not working. Finally we contacted Maytags customer service. Although courteous the only thing we were offered for this common Maytag issue was a $249.95 one year warranty for them to come and fix this recurring problem. I explained that we had already spent about $870 (including tax, delivery and installation) for our middle of the line dishwasher one and a half years ago and asked if they would consider either charging us for a smaller service call/repair or just do it because it seems to be a design and manufacturing issue. After one hour and no sympathy I had to pay the $249.95 to get a repair person out and be covered for one year from today. I dont trust the cheap quality and the lack of support for the product. THEY ARE OUT THERE TO SELL MORE INSURANCE AND CUSTOMER SERVICE DOESNT MATTER!

They are coming for the 7th time to fix the ice maker. Three full replacements. The bottom of the freezer had a buildup of ice, another call to repair. I know where the Maytag repairman is, hes at my house.

In reading the reviews of a Maytag Dishwasher, I am also frustrated in the dishwasher is only 3 years old and the start button does not work. It cost $75.00 for the repair person to come in to take a look at it which they deduct from the cost, total repair cost $300.00. Did not make sense at this time to have to pay the $75.00 repair person and then purchase another $500.00 dishwasher so paid the total $300.00 hoping to get a few more years out of Maytag dishwasher. By the other reviews, may not be possible. Just very frustrating.

Purchased this maytag oven from home depot November 2011. Oven has been working properly since install. The top burner controls do operate too easy and you can just brush up against the stove and turn the gas on which I seen here was mentioned. My major issue is the stainless steel finish that was applied. It appears that this metal was not properly prepared prior to applying the finish. The oven door is with rust blisters. The metal under the coating is causing this problem. The finish in the other areas is with no problems... No chemicals have been used to clean this oven.Customer service of maytag stated that this stove only has a one year warranty... so if you buy any maytag just remember one year and when it breaks down the cost to fix will be more than a new defective maytag stove. I will not purchase another maytag product and I do not recommend that this manufacturer be considered when purchasing any appliance.

We bought our set when they first came out at Home Depot. We gave a pretty penny for the set. The first complaint was soon after I got them home; the washer gets the clothes so tangled up its hard to get them out sometimes. The 2nd complaint is, for a couple months now, the UL light comes on and beeps. I have to open the lid, close it and it starts that part of the cycle over and it usually does 4 to 5 times before it actually spins and finishes. I put it in the shop; they said they cant find out whats wrong with it. They said the leveling rods are still new looking. I was like, I know its still a newer set. Its money for nothing. I called Maytag. They want to charge me over a $100 just to come out! Rip off! Do not buy this set. Beware! Im still having problems. I will not buy a new Whirlpool set because they bought Maytag out and I will not buy a new Maytag set ever again!

I didnt want something from Sears due to horrible experiences with them. Maytag is very reliable and the cost was reasonable. They fit in the small space available for washer and dryer. They have all the features I need. The only complaint I have about the dryer is that for some reason if the load is small, it takes longer to dry than with a full load. I have had them for about 5 years now. I expect a washer and dryer to work correctly every time. If its poor construction I would not buy it. I also expect an appliance to last many years with proper maintenance.

The unit has an ice maker. On a regular basis, water would accumulate at the bottom of the freezer pan. When the bottom pan got filled up, water would run out on to my hardwood floor. I related the problem to the ice maker. Researching the problem, I learned that the ice maker has an adjustment for timing the on cycle for filling the ice tray. After several adjustments nothing changed. I ordered a water control valve and installed it. The problem persisted. I installed a water pressure regulator but the problem persisted. I installed a water filter, the problem persisted. I turned off the entire ice maker and the problem persisted. The problem wasnt the ice maker. The real problem was the defrost cycle of the evaporator. The drain for the water was plugged with ice. I made modifications to the design so I could monitor the drain hole in the back of the freezer. Will I purchase another Maytag… probably not?

I purchased my 10kg commercial Maytag dryer in March 2015 and started using it in May 2015. Within two months the heater had broken. I contacted the people I bought it off and it turned out I had to contact Whirlpool. It took them 8 weeks to get my dryer going again. The dryer broke down again in November. This time it was a sensor. Again I had to contact Whirlpool, it took them three weeks to get it going again. Being a care home the dryer is essential to our business. We were led to believe when we took out the extended warranty that the dryer would be fixed within a week. I will never purchase a Maytag again or anything to do with Whirlpool.

Bought Maytag dishwasher 2007 at Lowes. Model mdbtt60aww-37837606ll manufactured in Benton harbor, Michigan. First got a recall that something was faulty, could cause fire, needed replacement. Took 2/3 weeks to get repaired. So couldnt use. Never quite cleaned good - many times had to rewash silverware, glasses. Never took off food unless very well rinsed. Today the control panel went. Called a local repair he said, Dont even fix. Toss and get a new one because its too costly to repair. I asked what should I get. He said no GE, they are getting out of appliances, no Samsung. Hes got whirlpool so guess Ill give that a try. In the past Ive had dishwashers 20 years, appliances 20 years. This junk lasts a year or two. Plastic cracks. None of these appliances are great anymore. Doesnt matter who you buy. Someone needs to get some quality control on what these companies are peddling .

What was shown on tv and the way it looked in home depot were much different when I got it home. The refrig. Is big as a bo car on the outside but inside nothing.

I purchased a Neptune front-load washer in November 2005. Now that its out of warranty, theres nothing that Whirlpool can do for me. The front panel of the washer that surrounds the door has been rattling for a few weeks, so my husband took it off and found a crack on the top right section of the panel where its bolted to the frame. There is a rust bubble where the crack started. We couldnt see any of this until he took it apart. The cost of a new front panel is $185 and the response from Whirlpool? They are “very sorry” that this has happened, but there is nothing that they can do. Oh, really? Well, I come from a long line of Maytag owners and there is something I can do: spread the word about the disgusting piece of junk I paid $1,100 for! This washer wasnt even made here - it was made in Korea and its not worth $100! Note to Whirlpool: your customer service sucks!

I bought a new washer and dryer on Sept. 9, 2011. Front Load Commercial 2000 Series. I have had Lowes to my home 2 times since it was delivered because it shimmies across the floor. I am very upset with the purchase of the Maytag front load washer. If you could please get back to me on what can be done. I would like for a representative to contact me and come and look at the situation.

I absolutely love this Maytag Bravos XL washing machine... I bought this machine before doing any research because of a sale and then after reading multitudes of reviews... positive and negative... I thought I had made a mistake. The absolutely most important thing with this machine is to load it properly and select the proper wash cycles. You must stack your clothes around the outside of the drum leaving the center open. You must use HE detergent. This is a Commercial grade washer and is meant to be loaded. The twisting and wringing of clothes is because of the high speed nature of the spin cycle (commercial). If you have never been to a public laundromat then you should try it and see what those machines do to your clothes. I too was apprehensive about the water levels at first... So I stood there for an entire cycle multiple time and on diff settings.The machine is constantly adding water as needed and each time after about 10 min... no matter the size load I put in. The clothes eventually were covered by water. Have had no issues with clothes that come out dry in spots. I suspect this is due to improper loading. Again my info on using this machine... loading techniques etc.. all came from positive reviewers stressing the importance of these key factors. This machine was not designed or intended for light or delicate use. So if you do a lot of those type loads perhaps this machine is not for you. As for the loudness and banging I have read about I have not experienced that. I have read reviews that the problem in some case ended up being metal or plastic drip pans used under the machine. Mine sits on concrete. Anyway hope this helps someone out.

We bought a new Maytag Bravo XL washer in 2015 under the understanding it has a 10 year warranty. Well it’s 2020 and it starting leaking. Called customer service and lost 3hours of my life waiting for a person. Keep in mind I’m pretty handy and work on spa, and pools. And can troubleshoot things like this. I found the problem on our washer looked up the part and number.When I finally got a person on the phone they wanted to send a technician out to verify what is wrong with it. I was all for that but then they said it would cost $100. I said no because I already know what’s wrong and just need the part so I could fix it. I knew the labor would not be covered under warranty so that’s why I didn’t really need the tech to come. After a few minutes Maytag finally says the unit is. It covered under warranty at all. I asked yes it is because it’s literally written all over the washer it has a 10year warranty. So then Maytag goes to say they only cover the drum and motor for 10 years.So now I’m stuck with a washer that leaks that was sold to us under the pretense of a 10year warranty for parts. And now having to buy $280 worth of parts and shipping to fix it. Maytag advertises that they have the best warranty and they never break as their commercials imply. So they represent themselves And their warranty falsely. Buyer beware. Maytag is shady. I’m guessing Whirlpool is part of them so please do your research before you buy. 1. Customer service doesn’t exist with them. (3hrs hold times.) 2. Misleading warranty coverage. 3. Will not call you back.4. Try to extort more money from you. ($100 to send a tech out to confirm what you already know.)DO NOT BUY!!! Learn from our mistake.

I am very frustrated and disappointed with all of the appliances I purchased from Maytag, 3 1/2 years ago. The stove has never cooked evenly, and they replaced both heating elements, and it still does not bake properly. I just called customer service, because my pies for the holidays burned once again. They told me there was nothing they could do. I cannot believe a customer that spent this much money with Maytag (purchased a washer, dryer, microwave and oven), gets no help from the company. The transmission has been replaced in the washer, and is still noisy. The dryer is also very noisy. The stove does not bake properly, and the microwave quit within a few months of purchasing. The quality of Maytag is very poor, and the customer service is obviously poor too, when they said there is nothing they can do for me. I guess they do not care about customer loyalty.

I have always bought Maytag products, but I will never buy another one again. This washer is the worse. It never has gotten the clothes clean and it is so loud. It has gotten worse. I called someone out to look at it and now am being told that the bearing is going out. We havent had the washer for two years. The cost to repair is going to cost us $574.00. That is crazy. We are going to let it go out and buy another washer, but NOT a Maytag. I will do my research before buying a new washer.

Thank all of you for saving me. I was about to buy a Maytag with bottom freezer from Home Depot. No wonder they are marked down an additional 20% off their sale price.

Duck bill valve for defrost water from freezer malfunctions, water flows into freezer freezes, then eventually overflows onto floor. Huge problem for folks with wood floors. Also a slip/fall danger especially for the elderly. When the repair line is contacted, they deny the problem and say you are the only one. But if you do your research, you find there are hundreds of complaints and in November 2013 they issue a service bulletin, but its internal, not meant for consumers to find out. So if you have this problem, go to the Consumer Product Safety Commission and fill out a complaint. Maybe then something may come of it.

I owned an front loading Maytag Neptune Front Load Washer MAH5500 for more than 10 years and first 5 yrs doing 2-3 loads a day for a family of 12 so this machine held up well, and only issue we had with the machine was the rubber around outside needed to be replaced after about 9 yrs.