Ive had this stove going on thirty years. Still going strong, this brand has a good name in appliances (Well it did when I bought it) I am sure there are better brandsout there today and more bells and whistles on them.

Kenmore Electric Range Model 790. Do not purchase this product!! The past few years we have been dealing with this range going directly to broil while baking. Almost started a house fire when it first happened. After calling and writing Sears I have gotten no response, no help or assistance with repair and there has been no recall even though I have read hundreds of similar incidents. I have unplugged it, reset breaker, and it works for a week or two then does it again. I have learned to cook using broil but it gets too hot and code error F10 flashes. Absolute terrible product and I am disappointed in Sears for not helping people out and for safety reasons, getting these ranges out of peoples homes. No wonder Sears is all but going out of business. You cannot run a successful business selling this kind of appliance. PLEASE RECALL THIS ELECTRIC RANGE!!

The product in which I have purchased and used for the past 4 years works great. I have no issues with them at all. Kenmore is a great product that continues to innovate and produce fantastic product of all price range.

My stove was just 4 years old and heating it up to cook the circuit board overheated and caught fire. Board and wires were burnt. Sears warranty was brutal to deal with. Its not a big deal - why investigate what caused it. It only caught fire!

I purchased a Kenmore Elite wall oven with the additional warranty about a month ago. The first time I used the self-cleaning feature it discolored the metal on the bottom of the oven and turned a huge area white. I called to have it looked at and the Kenmore service department sent someone to look at it. After they saw it they said it was cosmetic and there was nothing they can do about it and I should be cleaning it myself. So they have a self-cleaning feature in the oven but advise you not to use it. The store I purchased it from said they felt they should replace the bottom. The metal must be defected. I had a second service call with Kenmore and was told the same thing: it was my fault for spilling something in the oven. This oven is only a month old and I feel this is a manufacturer’s defect. The way they refuse to do anything makes me regret buying it and buying the extended warranty. I would like the oven fixed and thoroughly checked out to make sure not only the metal is fixed but that the self-cleaning feature is working correctly. I would like the oven to be replaced or if this is a common complaint with these ovens, I would like to get my money back and buy a different brand. I am disappointed in Kenmores response to this issue with their oven.

I built a new home and upgraded all my kitchen appliances to Kenmore Elite. The glass top electric stove has a defective part and Kenmore will not stand behind it. The smallest burner stopped working 13 months after installation. I was told to buy the extended warranty and they replaced the part. Now, three years later, the same part is not working again. I cannot believe that this part is broken twice in five years. There is certainly something wrong with this stove and Kenmore should stand behind their merchandise. As a result, I have half a stove-top and that is it. Sears and Kenmore refused to admit that they are responsible for fixing this.

Kenmore double wall oven 790.49529312 only 2 years old will not maintain temp. Licensed repairman told me that Kenmore places its name on multiple makes and found it to actually be a Frigidaire product. Guy came to home replaced motherboard for $300.00. Did not fix the problem so used Sears chat to assist w/ diagnosing issue, now being told temp sensors for $132.00 for parts only, need 1 for each oven need to be replaced. Issue is oven will hold temp when empty but try to cook anything in it and it will drop to 200 degrees. Told humidity affects the way oven picks up temp readings. $2799.00 originally priced piece of garbage. Cant talk to actual person unless you can understand a thick India accent. Do not buy from Sears.

Sears Kenmore Elite Convection Microwave Hood - Paid over $600 on sale for this item in July, 2012. Was installed about three months later. Now, as of April 2016, the microwave no longer works. For about the last three months, the microwave would work if I jiggled the door a couple of times after setting the time - however, randomly, it would turn itself off in the middle of the cooking cycle. Now, no matter what I try to do to get the oven to work, nothing! This is the last Kenmore appliance I ever buy. Remodeled the kitchen in 2012 and purchased all new Kenmore Elite appliances. After the experience with this microwave, I am done with Kenmore. I would hope that a microwave which retails for over $900 would last a little more than a few years!

I had the original Maytag Gemini double oven range. I have now had the Kenmore Elite Double Oven Range for 2+ years. The new range is far superior. Of course the double ovens being the same size is a great help. Overall, the technology of the Kenmore range is fabulous. I have one main concern, though.... why dont they poll people that own these expensive appliances and ask us what features we want, need or desire? The timer on this range drives me INSANE! Its non-stop, and could seriously wake the dead. I know there is no way to make my second need happen, but, the bottom oven opens onto the floor..... very hard to lift something heavy in and out. Overall, though, this range is far superior to the Gemini.

Our 4-year-old Kenmore range overheated and had an F10 alarm that could not be stopped without pulling the HOT appliance out of its space between the counter end and the wall. Not only did I burn my abdomen, but we dont know what my wife would have been able to do if she were alone when this happened.

Smooth Top Kenmore malfunctioned. Was cooking and broiler come on.... Had to call fire dept. And 220 fuse had to be pulled out to get stove off.... Am disabled... fixed income. Am checking other comments And has happened to others.

I purchased a Kenmore electric stove because in the past they were reliable and good. However now I wish I had kept my old stove. The oven takes 15 minutes to heat up to temperature. This is a waste of electricity. The temperature is not accurate - 360 degrees is 350 and the left side of the oven is hotter than the right side. The elements do not heat quickly - another waste of electricity. This is the last time I purchase Kenmore. It is frustrating and disappointing.

Economical, enjoyable, and convenient. The Kenmore had the features that I wanted within my price range. This is why I initially made the decision to purchase the particular model. In terms of the brand, it is known for quality and this is why I was comfortable choosing one of their products and it has met expectations. I like the styling of the refrigerator. It fits in well in the kitchen and looks good while being functional and doing its job of keeping the familys food fresh and cold. I also like the water and ice dispenser because it makes it easy and convenient to get filtered water and I dont have to worry about keeping ice cube trays full. However, sometimes ice forms on the bottom and makes a mess in the kitchen. We havent figured out exactly why, so I wish they fix this issue and make it so that it doesnt leak water inside and cause this issue.

Glad to not have to wash dishes by hand and also the dry time is great... Dont have to worry about second washing... very easy and convenient. My kitchen is kind of small so this dishwasher is a great size and falls right into place around my cabinets and under my countertop. Great fit for any size kitchen. The white goes very well with my kitchen. The color matches my kitchen appliances... the stove and refrigerator. It is easy to clean also. The value of the dishwasher is good. Low maintenance and upkeep. I really like this dishwasher and I would recommend it to anyone who is shopping around for a great dishwasher.

We have had this for 4 years with no issues. Yesterday we had not used the microwave in several hours. Then my husband heard a pop in the kitchen. When we went out there the entire glass was shattered. There were small shards of glass on the stove and the floor. I have never heard of this happening. I googled it. That’s when I learned this happens if there is a defect in the glass. Thank goodness no one was in the kitchen or using the microwave at the time. A new microwave will cost less than the door will cost to replace. Go figure.

I bought my Kenmore Elite Slide in then end of March 2010. It was beautiful. I had it about 2 or 3 weeks and made a lasagna. The rack fell down. It made a mess. I wiped it up as best I could and waited a couple of weeks to run the clean cycle. Our oldest was graduating and I wanted to show off my new kitchen with a clean oven. The clean cycle worked fine but afterwards it would not heat. It took the repairman over six weeks to come out and then another three months to put in a new part. This happened two more times since then. The last time I told the repairman I was going to run a clean cycle as soon as he left, I did and afterward it worked. Yeah! We replaced two of the racks also. My turkey fell out at Thanksgiving, my primerib at Christmas. I cleaned the oven again Dec 27,2011 and the repairman is supposed to come today. I paid over $2300 for this oven. I thought I was purchasing a top of the line product. I feel I should be able to clean it everyday if I want and I shouldnt have to worry about myself or my family being severely burned and maimed making a meal.

Purchased Kenmore Electric Range Model 9622 Sept. 2007. First use of self-cleaning burned the paint off panel above oven vent (which happens to be RIGHT UNDER THE MAIN CONTROL PANEL!!! Same vent drips profusely during use of oven. Days before Thanksgiving, either 2013, or 2014, large eye on left makes a loud pop, then stops working. Thought it would be no biggie. (Didnt purchase extended warranty). It was a REAL BIGGIE. The problem was in the main control panel. $650 to repair. Twice what I paid for the stove originally!(Should have just sold it without eye working and used the money to offset new range). Yesterday, while trying to heat the oven just to 375°, it made a HUGE pop and tripped my breaker. It did that twice, then, shut down 2 more times with same loud pop, without tripping the fuse. The last hoorah was when IT WASNT EVEN BEING USED!!! Same loud pop, and completely shut off. Pulled it out from the wall to find an electrical burn on the wall, and hole burned through the cover plate. Inside, the piece to hold one of the sets of wires is completely melted.

The best dryer I ever own. If you own one of these you will fall in love with this one and it will do the job for you. You might pay a little more for it but it will be worth it. It will take big loads. Little loads also. Will get your clothes dry like you. You will be happy with it like it was for me. It is worth the money. You can get it in many different colors. It will fit in with your others thing and will always be in style and also can be put almost anywhere. It is a good value. The price is in your price range. Also it will always do the job for the price and will be right for you and you will be happy with it.

Has lasted for years after many uses and many kids with tons of dirty clothes and a dirty husband. Even had shoes thrown in and still runs like a champ. Plus no lost socks! Works every time all the time. Even dries faster than other dryers Ive used and its great for quick use, plus I love all the options. The price is definitely worth it. I love the appearance of this dryer. It fits my decor greatly and matches my washer perfectly even though they are different models. Its very sleek and looks like a much more expensive dryer and its a mid range price dryer. I love that it looks like a high end dryer. This isnt your mothers dryer, with the old knobs and buttons. I love how this dryer looks.

I purchased a Kenmore Gas Range Model 790.74419810 on September 6, 2019 from a local Sears store in Southern California as a gift for my niece. The appliance was not delivered to my niece until October 29, 2019. Just 29 days after having the appliance installed my niece was cooking Thanksgiving dinner on November 28, 2019 at 350 degrees when she heard a loud crash from the kitchen. She ran in the kitchen to discover that the inner oven door glass had shattered all over the inside of the range peppering Thanksgiving dinner with shards of hot glass. Her Thanksgiving dinner was completely ruined and the only thing she had to be thankful about was that her two year old son was nowhere near the shards of hot glass when the oven door glass shattered. After further research the day after Thanksgiving we learned that Sears has had this issue with Kenmore ranges ever since 2011 and numerous injuries have resulted over the past 8 years. Despite countless complaints to the CPSC Sears has chosen not to issue a recall nor take the affected model off the market. My wife and I attempted, on November 29, 2019, over the phone with the third party in India Sears has outsourced customer to, to acquire a refund for the obviously defective product but the only response we received was a technician would come out to verify that the glass had actually shattered.As a last resort to get some sort of satisfaction, my wife and I returned to the Sears store on Black Friday November 29, 2109 where we purchased the defective product and forced the store manager to pick up the defective range and refund our money. The Kenmore Gas Range Model 790 is a dangerous product that will soon severely injure someone. Sears is negligent and has with full knowledge continued to sell a dangerous and defective product and all the while focused on profit rather than safety. Please help save the public from this corporate greed.

I have two. A side by side I bought this spring after moving into this house. The existing recent model top freezer model is now in the utility room with my new Kenmore upright freezer. All 3 are excellently reliable, frost free models. The thermometers I placed in them confirm constant temperatures in both fridge and freezer compartments. I bought my first Kenmore side by side 49 years ago. I left it in a house I sold 34 years later! Reliability draws me to Kenmore. My Kenmore kitchen has a gas range and dishwasher to match the side by side. You can tell I trust and rely on Kenmore appliances.

I used the self cleaning on the bottom oven. I did it according to the instructions in the manual. The walls in the bottom oven expanded so much that the racks will not stay up. It is not under warranty! This has never happened before to the other ranges we have owned and we have spent a lot more money on this range! Its a hazard when the racks fall I have to prop them up on empty pans to use the oven. We have been loyal Sears customers for years but now we will never purchase from Sears again!

I purchased a Sears Kenmore elite glass top range in the December 2009. Just before Thanksgiving 2013 my mom had cook dinner using one of the burners on top. My sister and I were visiting with her and we left after she finished eating. She went to bed at that time and we left her alone in her house. About an hour later her dog woke her up and she realize that something was very wrong. She grabbed her dog and her cell phone and went outside. She called 911 and the fire department and the paramedics came. Her home was filled with carbon monoxide and the dog actually saved her life by waking her up.Even though my sister had checked the stove after she cooked dinner for my mother, the oven had turned on by itself while she was asleep. The Oven had not been used more than two or three times and almost 4 years of ownership. My mother was in the hospital for almost 3 days on oxygen to clear the carbon monoxide from her blood. If it had not been for her dog we would have been planning a funeral rather than Thanksgiving and Christmas holidays.The oven is now with my insurance company at a laboratory for examination. I have read many, many stories about these ovens and stoves turning on and off the burners and ovens of at will. There was a recall in 2009 of 200,000 units. They must be waiting until the press or the liability is enough to do another recall. I put Kenmore appliances throughout the residence and I am very sorry for that now.

Love this brand... Fancy and flashy. Bought a matching stove because of the new and modern look it added to my kitchen. I am looking forward to buying an good range in the same Brand as well to make a whole matching kitchen set very soon!

I just purchased this range Friday after Thanksgiving 2015 and less than a week the burner caps got SOMETHING on it and it wont come off. The touch pad is ultra-sensitive when cleaning. (You can turn on the warmer, oven light, or even set the timer.) This is very frustrating. You have to WIPE WITH A WET, SOAPY cloth then a dry, no lint cloth so that it doesnt smudge. That also goes for the stainless. This range costs a mint too much to have to go through the inconvenience of this clean-up. As far as all the functions of the range, they seem to be working fine. Give me a couple of months and I will get back to you as to whether I am satisfied with this purchase.

Have had no problem with it and seems to be very efficient. Last year the power went out for two days and the food was still cold. We had not opened the door. 24 cubic foot, held everything we needed and more with this side by side. Eggs milk and other things with plenty of room to spare. When we bought a birthday cake last year that fit also. I really liked the stainless steel, was not only easy to clean but matched the dishwasher and the cook top. The black water dispenser also was a good match with the range hood. It was definitely worth what we paid for it and they took the old one with them after they installed this. It looked really nice there especially with the stainless steel.

I have not been able to speak to anyone. I have sent an e mail. My five year old oven/range sent a huge spark out of the circuit board when I turned on the burner with the slow cooker. All inoperable now, no oven or burners. As I live alone, this was hardly used, as a family would use the oven.

I own a 2005 Kenmore Gas Range Oven (Model: 790.786.73400). In the middle of the night, I heard a number of pops, and I discovered that the outer glass door on my Kenmore range shattered and sent glass across the kitchen. Sears response after an hour and a half was that there is no recall, their customer affairs will not accept the call because the product is six years old, and the earliest they can send a technician is a week (at my expense).

My 40 stainless steel Elite Kenmore range/glass top looks impressive on first notice. But the design of the rim around the top has caused it to get really scratched in a short period of time (1 year). The drawer below the ovens is very flimsy. The digital oven works great. But the smaller analog ovens thermostat can never be relied on. I love the five burners on the cooktop, two of them having the capability to be two different sizes. I am unhappy with the stainless steel finish... Very hard to clean without streaks. Ive tried everything! I needed the 40 size because I live in a 1960s house that requires 40 stove, or a lot of cabinet rehab. I thought the price was too high. But there are very few ranges available in that size.

I purchased a new Kenmore pro double oven for a new home. It took a year after delivery to get cabinets installed. First use of oven, pie spilled. When put in self clean, it went way over temp and shut off. Sears said, too bad, over a year old. Finally, they tore it apart and found reset behind. It worked a few weeks then it got hot with an f-10 error code. Now, it wont work at all again. Sears says tough and wont even tell me what error code means.

Its great. I would recommended it. Since I have had it, it has worked very well and has not let me down... not once. I have not had to get it fixed or anything and works as good as when first got it. Have no complaints and is good value for money. Doesnt spin loud like a lot of other washer and dryers. It just looks like any other average washer or dryer. It doesnt look horrible and comes with a wide range of choices such as colors, etc. Its not the cheapest brand but you get what you pay for. I would rather pay more and get a machine that I know works very well and is reliable.

Kenmore Elite electric range # 7909802. We have had this range for six years and today the rack in the bottom oven fell, spilling the Thanksgiving turkey all over. We have called Sears about the problem and they want $120 to have a man come out to look at the range. We are not the only ones that this has happened to doing a internet search revealed a long list of unhappy customers some have been injured because of the faulty ovens.

My 1.8 year old water heater started producing water that is too hot. So, I turned the thermostat setting to Low. Still getting temps of as high as 147 - 157 F. Concerned that grandkids may get burned. If I adjust the setting even a little bit below Low, the temp drops to 92F. Note: Owners manual says Low setting should produce 110F water. Factoring in the possibility of short repeated heating cycles causing expected readings of 20F higher, it is still producing water 10-17F higher than expected with no ability to lower the temp without dropping too much (92F).2May17 - Sears Technician diagnosed and ordered gas control valve (thermostat). 10May17 - Sears Technician installed new valve. Would not start. He conferred with Sears and AO Smith tech support staff. They determined that the valve must be defective. Ordered new valve. Next morning I (the customer) tried heater once again. It worked fine, but produced same hot temps as before.15May17 - Sears technician returned. I shared my temp readings with him. He contacted Sears & AO Smith tech support. They concluded that gas valve was working properly. They rationalized that the problem was related to stacking (short heat cycles). I pointed out that even if we allow an additional 20F for that, it is 10-15F too high with no ability to lower the temperature to a proper range. They suggested installing a mixing valve and checking single handed faucets to see of having any cross-over issues (i.e. turn on cold but still pulling hot water). Closed call but told technician intended to register a product complaint with Sears/AO Smith but I was very satisfied with his service/help. Total labor cost for Service Call: $209. Original cost of heater install $1215.

I wanted to buy a new oven for my 88 year old mother who lives in a mobile home. There was only one model, Kenmore 24inch, white, gas model that fit her space. This oven was bought site unseen as there were no floor models available. Installed and with all the extra charges the cost was $1600. The oven itself was 1499.00. I live in another area so upon visiting my mother and seeing the new oven which has absolutely NO BELLS OR WHISTLES. This is a basic on off oven and broiler. OH it does have a clock... What a piece of garbage!!! The design is stupid with broiler in a bottom drawer, its barely hot enough on HI to broil anything, the door corners were chipped, the oven glass steams up when using the broiler, the temperature gauge is way off in the oven, the installation looks cheap and incomplete. If I had seen all of this within the 30 day return period this oven would be returned... But my only recourse now is to inform anyone who might be considering this oven to consider that the only pro...is that it is cheap in every way!

Kenmore 3.6 cu. ft. HE Top-Load Washer Item# 26-26002 - I purchased this washer along with a whole new kitchen remodel June 2013. The computer on the washer is not working and has to be replaced and it is August 2014. I took out a 30 year old Maytag that was still working fine (never once repaired) and now a little over a year later I am hit with a bill that is close to what I could go buy a cheap washer with. I have gotten no satisfaction from the company. They say I have to have an order number so they can make sure that was purchased when I said. Well they found it when I called about the cracked glass top on the stove I got at the same time... which has been replaced twice already. These items should come with a longer warranty or they should at least back their products longer. Will never purchase or recommend Kenmore again.

We wanted a conduction stove/oven and after looking at more than 73 different brands and models we went with the Kenmore Elite. It has 2 ovens, which is great when you need to make more than one dish, the only 2 problems I have with it. Neither oven is big enough to stand a spiral ham up (20 lb turkey fit okay) and you cant use foil (that is how I was taught to cook turkey). We also love the options to lock both ovens and cooktops to prevent accidental turn on. The stovetop with the large burner (3 different size elements) comes in handy and the middle back with flex heating.

It took me 2 years to get my oven fixed after I moved into my new house. I put up with what I now call customer abuse from Sears which included the franchise owner calling me a idiot for calling the 800 number in case of malfunction to the oven. Sent off for repairs 3 times for weeks. A young repair boy came to the house and told me it could not be fixed and when I slapped papers that I was holding down on the kitchen table he claimed I had assaulted him. And when Sears finally sent out another repairman a year later, it was the same boy and I refused him entry into my house! Finally a local repairman replaced the motherboard and it has worked well until it simply blew up today.I will never ever again in my life buy anything... absolutely nothing! From Sears ever again! It is overpriced junk made in a foreign country. They are bleeding every penny they can get from a name that use to mean quality, workmanship, and service. They cannot even be civil to customers anymore. I would not buy a speck of dust from them. If there was. Rating lower than one dot, that is the rating I would give Sears for anything! My one dot does not mean I am angry.... it means Sears is a rip-off company now.

I furnished a new house with all Kenmore Elite appliances in October 2010: Washer/Dryer, Central Vac, Fridge, Stove, Dishwasher. All have had issues and repairs except for the dishwasher which is rarely used. Most recent, the oven door simply exploded on its own. This is when you have to wonder about a companys credibility when selling such junk. Wheres the consumer protection when product like this can cause bodily injuries? I would never buy anything from Sears again. Its time to cut up my Sears card.

I find my Kenmore to be generally reliable and efficient. I dont believe that it gives the best wash results but I find them satisfactory. For the money I think it is acceptable. My primary concern is that even when I pre-treat different articles of clothing it doesnt seem to make much difference. I suspect that there are washers that would produce better results but are out of my price range to purchase.

I really like my Kenmore microwave. It’s efficient and has given me no problems. It is stainless, is easy to clean, and wired into the wall above my stove. I have had great success with Kenmore products all through the years.

I like the size of the refrigerator and the separation (difference) of the refrigerator and freezer. The water pump (inside) is convenient, easy to use and keeps mistakes (overflowing water, accidental presses, etc.) to a minimum and off the kitchen tile. I love the size of the refrigerator and all of its compartments, but I do sometimes wish that the freezer had a little more space. (We do have a second fridge/freezer in our basement for holidays and alcohol.) The refrigerator looks very nice in our kitchen. It flows and does not look too clunky. (The black model) Matches our countertops and accents the oven as well. I would recommend the Kenmore Refrigerator and have to friends and family. Although a little pricier, we feel the value was well worth the reward.

I purchased a Sears (Kenmore) Electric Convection Range Model 790 9746. I was told that it was top of line quality, Sears dependable and would last many years. My parents had had good experience with Kenmore products so I believed what I was told. What a mistake! I have nothing but continuing problems with the Sears Electric Range. The electronic oven control motherboard has had to be replaced three (3) times because it keeps malfunctioning. I was told by the last repairman that it was because a design defect in the range caused the motherboard to overheat & fail. I called Sears and they just blew me off. I am going to try one more time before hiring a lawyer.It is sad to see how far Sears has fallen. At one time, it was #1 in quality and customer service. Its quality has deteriorated badly. Its customer service is essentially non-existent. Its lack of customer service will cause it to lose more and more customers like me. I didnt mind paying a lot of money but it was fair to expect a quality product and prompt customer service for any problems. Instead, I got a lemon which I am told has a product design and Sears seems to care less. Whatever the cause may be, I am sick and tired of paying to have motherboards replaced. All I wanted was a dependable electric range. So, buyer beware!!!

This Kenmore washer is very energy efficient and does a great job cleaning my laundry. This is a good product and it has been nothing but reliable. I have had it for a few years and have never had to replace or have any repairs done. Mines white because all my other appliances are and its easier to keep everything matching. It is also worth every penny. I did some comparison before purchasing and believe this was the best quality product in our price range and am extremely satisfied with the purchase. I would definitely recommend this product.

I have owned numerous Kenmore appliances: refrigerators, dishwashers, washing machines, stoves and dryers. I have been very satisfied with their products. I highly recommend Kenmore appliances. I prefer them over many more highly advertised brands. I have owned others, had more issues and went back to Kenmore.

I find it really outstanding how my stove can make my food from scratch. The features on my stove are so amazing. I can choose the type of level of heat I want to add. It heat up my pan really fast no matter the heat level.

The oven racks of my Kenmore model 790.36723603 fall off the middle tracks. This is not an isolated occurrence. Many people are complaining of the same problem online. It appears that the oven walls are bowed due to the extreme heat of the self-cleaning cycle. It is obviously a safety issue when removing hot food. These ovens should be recalled or repaired at the expense of Sears due to a manufacturer error. Sears is not taking responsibility, only suggesting the purchase of new racks.

Safety hazard - The design of the oven door is not safe. With the door open Thanksgiving morning, I walked into the door and the extremely sharp edge gashed my left leg causing me to have to have 12 stitches. I am attaching photos of my leg and also photos of the door of the stove.

Fire started in bottom of the oven. I tried to douse it with baking soda but to no avail; nor was I able to turn off the oven/range to stop the fire. It wouldnt turn off. I had to pull the range from the wall and unplug it from the electrical outlet. When I looked inside, the fire had gone out and you could see the charred element. Within a few minutes, another part of the element broke into two. Ive seen many other complaints about Kenmore ranges especially this model. I have not seen any attempt from Kenmore or Sears to recall or notify owners of this potential serious problem, nor have I seen any compensation to those owners who recently purchased the range.

I have had this refrigerator for several years and I have never had a problems with it. The seals are extremely tight and the insulation is great as I never have to turn it up very high. I have a family of 6 and there is plenty of room for storage. I do have extra drawers that I put on the shelves because with 4 teenagers it makes no difference how big your fridge is, there is never enough room. Mine is the color bisque, it matches my stove and my washer and dryer. I prefer this as it does not show prints and spots as easy as as white one does. Mine has a left opening as that is the way my kitchen is designed. I bought it on sale and it was extremely well priced. I would have bought it whether it was on sale or not as it was the only one I could find that completely met all of the things I wanted.

I have the same range and had burning wires, sparks and popping noises from control panel on range last week. Now is unplugged and useless because it is unsafe!!! I want it out of my home and Sears to replace it for FREE!!!! It is only 3 yrs old!!! LOTS of people having the same problem!!! Sears doing NOTHING!!! It is disgusting!!!! There is a lot more info out there.

Purchased new Kenmore/LG dishwasher 3/2012. Within 90 days, the pump went out of it and dumped all the water out. The water ran into my bedroom located directly below the kitchen. Sears ordered a new pump but in the mean time I complained to the local store and they took it back. They ordered another dishwasher which I picked up 7/2012. I then hired a contractor 5/2013 to replace the drywall ceiling and re-stucco it. We removed all items from the room, but still ended up with drywall dust allover the house. Tonight 8/23/2013 my wife calls me at work to tell me the dishwasher did it again. My bedroom ceiling is like a shower. The water is dropping the tape seams and stucco. The new floor is covered in water as well. I want Sears to buyback the dishwasher and replace it with a Bosch, KitchenAid, or Whirlpool. (My wife wants to match the stainless from the refrigerator & stove as close as possible.) Hopefully Sears will stand behind this piece of junk. Dont buy a Kenmore dishwasher if it is built by LG. The model number is 66513973K010. Just dont buy anything LG makes....

I have had no problems with the refrigerator I bought at Sears. I have had the refrigerator for over 2 years now, and am very satisfied with its operation. It is the three-door model with the freezer on the bottom. I will have to say if you are older, like myself, you would probably do better by getting one with the freezer located in a different place. I find it difficult to bend over or kneel for a period of time to locate something in the freezer. Other than this self-inflicted problem, I would have to say that the Kenmore refrigerator has proven to be an excellent choice.

Keeps the items I need for food cold enough but it sometimes builds ice in both the refrigerator and freezer sections. The freezer could be larger also. Too small especially in freezer section. Light sometimes gets in way of the food too. I am not sure whether is large as they claim it to be. It is all white and no different than any other refrigerator from Sears or any other store. Kenmore is ok. Depending on the sale prices at Sears, you may need to pay more for a stainless steel finish. Also, temperatures in the right door ran slightly warm. This is a very well-rounded high-end fridge that you can get at a mid-range price. If stainless steel is a must, upgrade to the 72483 (or to the LG model its based on). Otherwise, the 72482 offers the best value in its class.

My Kenmore washer and dryer lasted for over 15 years and no problem. I believe to be a customer for life. I also have a Kenmore Fridge and stove top. The only reason all of my appliances are not Kenmore is because I did not do the purchasing for them.

Never had an issue. Freezer always stayed cold and the refrigerator worked perfectly. Ive had it for a long time and it works just as great as it did the day I got it. The only issues I had were with the freezer. It was hard to always fit several frozen pizzas and large tubs of ice cream. I just had to change my grocery shopping habits. It isnt the most glamorous. Its not ugly. It just looks dated when compared to stainless steel. It matched my kitchen at the time. It was on the lower end of the price range of refrigerators but it has lasted a long time without having repairs. It also doesnt use a ton of energy.

My Kenmore microwave is 16 months old and it is arcing. I called Kenmore and they said SORRY. If you dont have insurance then we cant help you. Is the quality so bad that a consumer is forced to take out insurance now? I will never buy Kenmore products again. Now I am afraid that the stove, refrigerator and dishwasher will end up in the trash also. Do not buy Kenmore products. They are not what they used to be.

Just bought a new Kenmore Elite Oven along with a Kenmore Elite Refrigerator & a Bosch Dishwasher from local Sears store 8/2/2013. 4 1/2 months later as I am preheating the oven I hear the little fans inside making terrible noises. Then, BOOM. All lights go out on oven & top eyes. It threw my 50 amp breaker. My husband said do not touch it! It had to have been strong to flip that breaker. Has anyone else had problems with their ovens? I called Sears & they said 2 weeks before a repairman could come! So, I cannot cook for my family for over 2 weeks not counting how long it will take for them to get the parts!!!

Purchased about 13 years ago so I realize things can start going wrong. This was my first (and last) glass top range as I had always wanted one. The heating is not stable. Of course being electric, it does turn itself on and off but that just regulates the temp of the element not your pan. Hard to keep clean especially if you spill something that has sugar in it, like bbq sauce, and it burns on as you still have to cook and burner takes a while to cool. I grew up using gas stove/oven at home. Upon moving around, I have come to get used to electric and when glass tops came along, I really wanted one. I am over it now. Ready to get gas back.

Looks good but performs poorly. Difficulty coming to and staying at desired temperature (figure at least 20 minutes). The oven fans are very noisy and the oven takes a long time to cool down. Called service out twice to fix and they found nothing wrong. If you like to bake this is not the oven you would want.

We are trying to prepare our Thanksgiving pies, and simply open the oven door to place the pies inside and POP! Nothing made contact with the glass, it simply shattered all over the floor. My oven door looks just like all the others here, so tell me its not a manufacturers defect. Every appliance Ive purchased in the last ten years has been shoddily built somewhere other than America. I say let Americans build something again. The closer they are, the more likely it is I can kick them when my expensive junk breaks!

My Kenmore oven smells like burning wires when I use it. I see other consumers have similar complaints against Sears. My local power company has also just installed Smart Meters and the meters are causing some consumer stoves to burn out electrically. Has anyone else had their Sears Kenmore appliances malfunction just when the meters came along?

After building a new house, we decided to get a nice stove and bought the Kenmore Elite 790, plus Kenmore microwave, dishwasher, refrigerator (all stainless). The stove has been a disappointment ever since. Top burners seem to have very little control. Oven has never worked right. Sometimes when baking, it switches to broil and burns food. Sometimes when it switches, it overheats and an error code displays. Sometimes, you put on bake, and the broiler comes on. Yesterday, the inner burner of the triple burner quit working. Besides that, we have only had to replace the control panel on the dishwasher. I think I would prefer non-electronic controls on stoves and dishwashers; older stove controls lasted forever. Anyway, my next stove will not be a Kenmore. Spend all that money on that piece of junk.

I purchased a Kenmore Convection Range model 790.97453801 on 2/7/2009 for $1,000. Today, it takes 45 minutes for it to preheat to 350 degrees. We did not buy the extended warranty. I called Sears to schedule a repair and was told it costs $129 for a service call plus parts or I could purchase a 1-year warranty for $239 which would cover repairs and parts for 1 year and $500 towards a replacement in the case that it cant be repaired. The oven is less than 2 1/2 years old. :( This is the last Sears purchase we will make.

The price of the dishwasher was in the price range that fit my familys budget. It is nice to get what you are paying for and that your money is spent on a item/dishwasher that will make you say, Money was well spent. I enjoy the size, because it dont take up too much space in my kitchen. I hope that when I purchase a new one that the size will fit where we want lose counter space. My kitchen is not big, so I need the dishwasher to be a decent size that can get the job done.I would improve the function so that it is easy to use. I need a dishwasher that is easy to function, but have the power to do marvelous job of getting the dishes clean and spotless glassware. Durable and long-lasting is something that needs to be a plus, especially when this is a important piece in homes. I wish it can be controlled with a remote, so that if I forget to start it I can do it with the remote. Also, make the writings bigger, and the knobs are more easy to read as to where you can tell that you have it on the correct setting picked.

Kenmore Elite model 790 789 02000 - Bought a 5 year old home - oven not working - $495.00 to repair. Needs 1 ignitor, 1 controller, main PCB to be replaced. This was only a summer cabin, oven seldom used and its broke already. Will have to wait to repair or buy new as still have 2 Mtg.

I purchased a Whirlpool built HE Oasis Washer, Kenmore brand but Whirlpool constructed. It really is a piece of junk. I paid right at $1,000 in the fall of 2008 and within three months, I needed a service call. Then right after the one year warranty, I needed several parts replaced and now one year after, it has three error codes. Everyone is recommending the LG machines for everything because they last much longer! I am certainly not going to throw my money away on a Whirlpool appliance any longer. I went through the same thing with our refrigerator and microwave. I bought Whirlpool in 1980 and swore by it. I didnt replace an appliance (purchased washer, dryer, stove, refrigerator and dishwasher) all at the same time in June of 1980. All appliances lasted for 15+ years. Now, Whirlpool doesnt make anything to last! Large appliances are much too expensive to have to replace every three to five years!

We had both the washer and dryer and they were, although basic, very efficient. The pair was relatively quiet, and the washer had an automatic bleach dispenser. The dryer did a fair job. I believe these were near bottom of the cost curve. Even though we replaced both units, they were both in good operating condition after ten years. We gave them to a neighbor who had rental properties and they are still going strong there. There were some options that we did not have, and that we wanted, so we upgraded and looked quite awhile before deciding. We wanted an HE unit, and we wanted the bells and whistles that tell you when stuff is done. We wanted more settings on the dryer. So we went to Sears and actually found something that suited us very well. We ended up, however, purchasing Whirlpool, because of the customer service at Lowes.The units were white. Dirt tended to accumulate under the lid of the washer and it needed wiped out regularly (which probably should be done at any rate). They were, as I said, pretty basic. White, utilitarian. Kenmore appliances, of any type (and weve had several so I can say this from first-hand experience) are some of the best appliances available anywhere. The units range from basic to sophisticated, and the price tag increases as the options are added. In the long run the value is, in my opinion, excellent. I would highly recommend any Kenmore appliance.

I was very happy with my Kenmore refrigerator. The arrangement of the bins and shelfs were well done and I could get a lot of food in it. Particularly the extra wide door shelf that could hold large jugs. The easy clean outer surface was a definite plus. It lasted 10 years and I sold it to get a bigger fridge. It was still running.

Purchased a complete suite of appliances for my new kitchen 4 years ago. Major failure on the $3,800 fridge after 13 months, water pump, (2) door hinges and silverware basket on dishwasher, complete replacement of microwave and 5 repairs on the double wall oven. COMPLETE GARBAGE. WILL NEVER BUY KENMORE AGAIN!

The racks in my oven started to fall off the supports on the side of the oven, dumping my casseroles, turkeys, roasts etc. I noticed it for the first time the first Christmas that I was roasting a heavy turkey and when I leaned in to remove the turkey; the rack collapsed under the roasting pan, spraying hot turkey fat all over the oven, the floor and me! I assumed I had done something wrong such as put the wrong rack in the wrong position. It continued to happen whenever I cooked something heavy until 3 years later everything I try to cook causes the racks to collapse. A service technician verified what I suspected. The oven body has expanded (probably because of inferior materials). I can no longer use my 3 year old oven and Sears as well as Electrolux (the manufacturer) refuse to do anything about it as I did not purchase an extended warranty. I will never purchase Kenmore appliances again!!!!

The washer is great performance because it wash your clothes so good then take the stains out and wash your clothes very quick. I love this washer. Have it for 5 years and loved every loads I wash. This washer is very reliable. Have a warranty on it so if it act up I will get a replacement but right now it still working great. Im going get the dryer sooner. The appearance is very nice when I first got it and it was easy to worked it and know what to do when washing your clothes in loads. Im telling everyone to get this dryer if they in need of a good dryer. The value of this dryer is very low price. There are a lot of dryer on sale but do your research online and you will see which dryer you want to buy with the right price range.

This oven cost $1,400. In the fall of 2009, the motherboard crashed. In 2010, it was only used for 8 months. I returned it sometime in November of 2012 because the motherboard completely went down. The manager at Sears, Sarasota, said nothing can be done, but they can give me a 10% discount on a new stove. Talk about not standing behind your sales. My advice to everyone is to buy from a small store so that owner has a commitment to you and the community. I’m taking it back to Sears and dumping it on their doorstep, with sign that says “New stove. No support” and my email on it. What more can I do?

Its not the best. It doesnt always get the dishes nice and clean. They dont always come out dry and I have never had a load of dishes come out without water spots on them. The size of the dishwasher is very good for the size of household that we have. We are a family of 4 and this dishwasher can hold 2 days worth of dishes in it. The appearance of this dishwasher is good. It can match into any basic kitchen that you put it in. It has a nice and clean look to the front of it. I have no clue what the retail value of this dishwasher is. Because my dishwasher was bought second hand and only cost my 25.00. I hope if I have to replace this one that the price is in a good price range.

After MORE Consumer Report Research (and you have to pay for this), for 2016 Microwave / Convection models, CR rated the Kenmore Elite 79080373310 an excellent unit out of the ones tested. I ordered it Thanksgiving morning, it was installed today 11/28. The convection oven does not reach temperature. Thinking the thermometers were bad, I went out and purchased a new one tonight. The Convection oven does not reach temperature. I called Sears (the Worst company to try and reach a department), after being transferred to the Philippines over and again, I was told a technician was schedule to come out on 12/12. Guess what, I am not waiting 2 weeks for a tech to come out to tell me the part is on back order. I want the unit exchanged immediately! What kind of junk is coming to consumers that we have to deal with this? They want me to wait 48 hrs to hear from the installation team.Updated on 12/19/2015: Continuation... Sears came out on 12/12 to replace the non working Kenmore Elite convection over the range unit. The installers did not re tape the exhaust vent and the vent air is being circulated through my cabinets. The new Kenmore Elite convection does NOT WORK! Once again hit 350/450 degrees (to check temp). Youre lucky if the temp gets to 300 degrees (yet the unit said it reached temp). I asked for a service tech to come out to verify that the oven was not getting to temp. Bob came out, tried to give me a line of bull that the electricity was not good but I immediately called an electrician who said The tech is trying to snow you. Dont believe him! Bob went on to say that the heating elements are located in the left rear causing uneven heating where the left will get done first and the right side would take more time. Bob went on to say that ALL the GEs and Kenmores he has worked on and as a matter of fact, all the new microwaves are NOT GETTING TO TEMP. He said most people use it to reheat, make popcorn, make a pizza. They dont bake/roast in it. Well my thinking this is FRAUD AND FALSE ADVERTISING as well as UNSAFE. Poultry, meats, etc. need to be cooked at a certain temp. If some inexperienced person follows a recipe... put in at 350, bake 25 minutes and takes it out to eat it, the poultry, meat will not be cooked because at 350 youd be lucky if the temp gets to 250. This is now my second Kenmore Elite and they are suppose to come out today between 1-5pm to install yet another 3 new Kenmore Elite. I am beside myself that Bob said all the GEs he installed in Monsey, NY are having the same problems. To me and my opinion, that means that the vendor who they purchased the heating elements is selling bad stuff. Where is quality control in the companies who are selling these products? In addition I feel that each time they remove/install, they are weakening the cabinets that the units are being installed in. Where does it stop? Who needs to take responsibility? There should be a recall on these and/or the companies need to send out a tech at their own expense to have the microwave/convection tested. To see that they reach temperature. This is UNSAFE for people wanting to bake or roast in the units.

Nice looking oven, but it Shuts down randomly - F44 code. Had it replaced in less than a month after purchasing it NEW and the replacement does the exact same thing. SUCKS! We do not want this computerized **. Just give me a manual operated oven! We are going to have to get something other than this oven.

I purchased my Kenmore electric glass cooktop approximately 10 years ago, and its been the worst stove my husband and I have ever had! Even from the beginning! It takes forever to heat up. Ive had cheap stoves that preheat in half the time than this stove and this one cost us a pretty penny! Not to mention the burners that are supposed to be quick boil, HA! Its like that old adage, a watched pot never boils! And the minute we got it home, liquid leaked down the vent holes and got between the glass, and there was nothing in the manual about how to clean it, so there it stayed, disgusting looking for the past 10 years, annoying the ** out of me. Until today when I saw something on Google and YouTube on how to clean that, FINALLY! So I did. Well, guess what? Those darn vents are extremely DANGEROUS! They are like razor blades. Sears should make those things so they are dull around the edges. I sliced my finger open on them and had to go to urgent care. Why is it so darn difficult to clean inside that glass anyway, yet so easy for it to get dirty? Nobody want drips of grease running down inside their glass forever! Disgusting! Ir to have to injure themselves trying to clean it. On top of that, now my oven front has a gap from the glass! What do I do? I hate Kenmore! Worst oven ever!

I purchased a Kenmore Elite 790.48883.110 built-in microwave to match my Elite built-in oven. The Elite microwave electronics fried within a few months while still under warranty. The electronics were replaced but fried again a year later while out of warranty. This microwave is a LEMON. There is a design or manufacturing defect in this unit. Sears is retailing the microwave for $2,000 (I paid $1,300). I have a Hamilton Beach microwave that I purchase at Walmart for $65 at it works like a charm. Why cant Sears make a $2,000 microwave that lasts for a year?The fun begins when you contact Sears Customer Care. The first thing that the non-English speaking person told me was that I needed to contact Electrolux because they were the ones who actually made the microwave. Duh? I bought the microwave at Sears and it has Kenmore labeled on the front door! I really dont care which company in China made the unit, Sears is the responsible party! But this is what Sears Customer Care operators are trained to do. After much complaining, I was finally turned over to an English-speaking operator. His job was to sell me a $500 per year insurance policy. I told him, Thanks but no thanks! If I have to spend $500 it will go toward yanking out the Kenmore unit and replacing it with another brand!By the way, the microwave (when actually working) gives off an ear-piercing beep every 15 seconds that is extremely obnoxious. This beep cannot be turned off or adjusted. DONT BUY THIS LEMON OR ANY OTHER APPLIANCES FROM SEARS...!!! Sears used to be a good company but has turned into a pile of horse manure!

I feel Kenmore products are the best. I have a self-cleaning oven and the range is natural gas. Its reliable, about 12 years old, never had a problem. I would always use Kenmore and recommend this item to others.

On opening the Kenmore convection wall oven door, the handle was loose and when I pulled on it, the entire glass door shattered, cutting my hand, ruining food on the counter, spraying glass as far as 12 from the oven. Using a whisk broom, regular broom and the vacuum, we were able to get most of the glass up and then we washed all of the kitchen rugs. If a small child or one of our pets had been next to me, some serious harm may have resulted. I have read about other customers having this problem and that replacing the door is not a safe option - it can happen again. Its a serious design flaw.I have spent at least an hour or two so far on the phone with Sears and Kenmore, last night immediately after the explosion and then again this morning. They are willing to send a repair tech to assess the problem at a cost to me of $99 because I have no extended warranty. NOT FAIR! This is their problem and they should offer ways to replace the oven with a better design or recompense me so that I can get a safe oven.

Performance was good. I rarely needed to pre-wash dishes by hand. Just rinse any solids or large amounts of liquids and dishes were always clean, even without using the hi-temp wash. Noise was tolerable, so you did not feel like you had to be in another room while the dishwasher was running. It is a standard sized dishwasher with a fairly normal interior layout common to most dishwashers in this price range. Dishwasher looks very nice in a kitchen of stainless steel appliances. They do show smudges and dirt, so cleaning is important. Window cleaner works wells to avoid streaks, but using stainless steel appliance cleaner gave the metal a deeper look, with easy application and is worth paying a few dollars for. This Kenmore was a good mid-range dishwasher. It is not silent, nor does it have an extremely well thought out interior, but it cleans well, looks good, and gets the job done for a reasonable price.

Sear Kenmore Elite Range 79032363E410 - Oven does not keep temperature at all. One time it just canceled program on its own. Oven is off 20-30 degrees. Tech told me to buy a regular temperature oven gauge which I did. It was off 50 degrees. My oven has been repaired 4 times. They have replaced coils, motherboard and even top ignitor, etc. They told me one more time and I could get a new one. I am having them come out once again to repair because it is doing same thing. I bought extended warranty and glad I did. This is the worst oven. Originally bought different oven and it was defective and they kept on delivering 4 bad ovens. So they upgraded me to this one so basically this is my 5th oven! If you have a choice-DO NOT BUY any Sears appliance products because I purchased 5 Kenmore Elite products when remodeling and all but my dishwasher had to be repaired or replaced more than once. You can go online to check numbers to see who makes them. Mostly LG makes Kenmore. LG is also bad product. Spend the money if you have and go with a really good oven brand.

We replaced our 18-year-old Kenmore Glass Top Range with another one, once we lost a two burners. Because we were pleased with the old one otherwise, we replaced it with an updated and similar model. Although, we like the convection aspect of this range, the glass portion cracked mysteriously and we had to have two associates come out to confirm the problem to replace it under warranty. The newer Kenmore, Whirlpool appliance do not seem as durable as the older one. We are disappointed and will look to other brands in the future. Glass broke within the first 6 months

My Kenmore is from 1974. My oven door squeaks a little and the knobs lettering is mostly worn off but I still love it. However, I can’t find parts for it.. Like new knobs, I’ve looked on several sites. It has a griddle in the middle which I love. It takes a lickin and keeps on tickin... Lol.

I chose this specific dishwasher brand because it matched all of my other appliances in the house, refrigerator and stove and it was the biggest bang for the buck at the time. The features that I like with this dishwasher, can hold all of my dishes and glasses and it cleans them thoroughly without leaving an ugly residue behind. Also, I really like that the racks on this dishwasher hold all of my dishes and glasses and the dishwasher door has all of the buttons on top and out of the way.

Kenmore Elite 75339 - After about 3 weeks of using this range we realized that it was leaking gas. Had a service consultant from the gas company come out to sniff for leaks and he informed us it was leaking from the regulator and 2 of the burners. He told us this was the 4th or 5th Oven he had seen leaking like ours. We called Sears to have the oven exchanged and they setup another delivery for a few days later. After waiting about an hour or so after their so called scheduled delivery was suppose to be I called to find out where they were. The delivery consultant informed us that the new oven they were suppose to deliver was also damaged and that they needed to reschedule another delivery. Sears couldnt even be bothered to call and let us know. At this point we are just trying to get a refund. Enough is enough. Trying to navigate Sears customer service seems to be a battle all on its own. Its no wonder with customer service this terrible why the company is such a bad financial situation. Save yourself A LOT of hassle and buy something other than this range and save yourself even more hassle by shopping somewhere other than Sears.

First time buying a Kenmore and last time. Paid too much for what I thought was a quality range. Oven racks dont fit. The entire inside is bowed out so racks dont fit. This is so dangerous if the rack fell while removing hot food. Got online and cant believe Sears hasnt recalled these.

Purchased Sears Kenmore Elite refrigerator in January of 2013. We had a problem with the water line in January. The tech fixed the problem in February after the part arrived. Next we started having problems with the water dispenser. The dispenser would freeze not allowing us to get any water. We scheduled another repair which took about 3 weeks. The tech came 1 hour 45 minutes late with an 18-year old girl whom he said was his daughter. The tech worked on the refrigerator and left. By the time he got to the end of the driveway the refrigerator was not working again. I called for another service appt. and was scheduled for 2 weeks later. The same repairman arrived on time with the same 18-year old girl. The tech worked on the refrigerator and said he had the temperature as low as it could go and fixed the water dispenser. I was told not to keep the milk at the top of the refrigerator because it was freezing. 2 days after the repairman left the water dispenser was not working again. We were also experiencing things at the top of the refrigerator freezing. Service was called again and about 3 weeks later a tech arrived on time to repair the water dispenser. This time the tech used our hair dryer to unthaw a pipe at the bottom of the refrigerator behind the crisp bins. The tech said that we needed to keep food items away from the walls of the refrigerator and away from the sensor. The tech arranged the items in the refrigerator to help us out. One day after he left the same problem reoccurred. Service was called again and was scheduled 3 weeks later. We are waiting for February 11th to see the outcome of this repair. Someone has to take off work each time we need service. This has been a nightmare! Each time you call service you are transferred and placed on hold for one half hour at a time.

I bought my gas stove in 2002. It is still working very well. I’ve replaced only 1 part, the igniter. The burner pans and and grates are still in fabulous condition. The oven door glass has build up, but a little elbow grease will help that. The oven temperature is accurate, although it can be a little hotter in the back.

This was a brand new unit in my brand new house. From day one I had problems with both the oven and microwave. First-after using the microwave for a couple weeks, I noticed the handle had become loose. No problem I thought, Ill just tighten the screws-nope. The screws are not accessible. They are hidden under the plastic frame and are not able to get to. I called Sears authorized service, they came out, and because of the poor design flaw, they had to replace the entire door=$500.00, which was covered. Now the oven, it never has heated properly and when I went to use it, it made a loud humming noise, then when I went to use the broiler, the cooling fan you could hear, was scraping against the sides of something inside. Once again, Sears service was called, came out, had to order a new fan/motor. To access the fan/motor, they had to pull the unit from the wall, and in doing so, tore my wall up a little bit.When they sat it on the floor to work on it, they didnt put anything under it and there were major dents in my new luxury vinyl flooring. They got it repaired, re-installed it and it worked fine until yesterday. The microwave door handle is loose again also. I called Sears service yesterday and explained to them its doing the exact same thing it was when they were here before. The representative informed me it would be a service charge of something like $250.00/hr. I couldnt believe it-I told him its doing the same thing it did before. Their response- their repairs only have a 90 day warranty. I told him I wasnt paying for what obviously is a poorly designed appliance. I informed him I would contact my attorney. Bottom line- every mechanical and electrical device will have its issues over time, to me, its about how the manufacturer stands behind their product. Will not buy a Sears product again.

Last night, we heard a loud noise and went to the kitchen to discover the glass door on the oven had shattered. No one was in the kitchen at the time and the oven had not been used for more than 24 hours. Sears says there is no recall on this. I have seen lots of comments from other people that have the same issue. We did not buy the extended warranty, so our 2 year old oven is now worthless. Sears offered to send a tech at no charge to come to my house but we will need to pay for labor and parts. If this was just a part that stopped working that would be understandable, but exploding glass on an appliance that is not being used seems like a defect to me.

I have a Kenmore 79041053101, the oven locked (5f error code), had to use YouTube to open it, the top burners are difficult to maintain. Repairman fees from Sears is insane $80 are. I have been informed that to replace control board it will cost about $500. It came with the house, 4 yrs old but I will not repair and will never purchase a Kenmore appliance.

I have been using this product for over a year now and it has been working very efficiently. When I load the dishes, the washer removes all food and stains in minutes and makes the dishes like plates, spoons and even big vessels absolutely clean. It states that it removes 99.99% bacteria while washing them. The dishes do not feel wet when I remove them. They are very dry and I do not need to wipe them with a cloth. It is larger in capacity than my previous dishwasher even though it looks smaller. There is plenty of room on the top rack for tall glassware and the top tray lifts and lowers for bigger pots. The sleek, nondescript stainless steel finish allows it to go with pretty much any brand of appliance that you may have in the rest of the kitchen. The top buttons are aesthetically pleasing. It looks good in my kitchen. This dishwasher was an excellent value and beat all other dishwashers in its price range. It has great price and it looks like it should have cost more.

To prepare for Thanksgiving, my wife ran the cleaning cycle on our Kenmore range. The front glass cracked. She called Sears, (couldnt talk to anyone who spoke English) repairman says he has seen it before, but it is not a manufacturers defect and we have to pay. This is crap! Please someone help, we are retired and havent got this kind of money.

The oven racks in my oven keep falling. Food gets spilled every time. I have burned my hands twice. Tried to get Sears to address problem. Their solution was for me to buy new racks. They are not responsible.

Ditto Angie of Milton, Other on Aug. 4, 2014. This is the second time our glass shattered. Purchased the oven in 2010 (new home). First glass shattered Dec 2012. Glass replaced by A&E certified tech. August 2014 - second event of glass shattering. Waiting to hear from Sears.

The stovetop grids are so easy to clean, you can lift them completely off and polish the stove surface. Nice variety burners and center for grill, easy to make multiple pancakes at once. Oven is large and easy to clean, racks remove easily.

We've had our Kenmore range for 14 years and have never had a problem. Oven works great and temperature is true to the setting you select. Would definitely recommend Kenmore.

Amazing. The dishes came out very clean and no water spots. Even takes off caked on food. Very fast washing and quiet. I would recommend to anyone who needs a new one. Compact but very roomy inside. It fit well in my kitchen and my kitchen is definitely on the smaller side. I have dinner parties often and it can hold all of the dishes. The washer is beautiful. Water spots dont stick and fingerprints are easily wiped off with a wet rag. I prefer the black because it looks sleek and fits in with the kitchen. It was a great price. I am always looking for a bargain and after comparing models and prices this one was the best option and easily within my price range.

We bought a Kenmore electric range/oven, model number 790.90152304. We used the oven maybe five times. The sixth time we tried to use it, it essentially got stuck in uncontrolled preheat. When turned on, the oven will go into preheat mode. Once the preheat temperature is reached, the preheat light goes off, but the upper element stays on. The upper element will not go off until the oven controls sense that something is wrong. By that time, the oven is extremely hot, and eventually shuts itself off with an F1 error. If anything is on the upper rack of the oven, it will start on fire due to the intense heat. Since the time of the first incident, the oven has not functioned normally.The internet is littered with complaints about this same Kenmore model. So, I can see that I am not the first customer to encounter this problem. The point is, there is a design problem with these ovens. Upon calling the Sears service number, I was advised of several plans. They told me I would have to pay a Sears tech to come and fix the oven. Needless to say, I bristled at the thought of paying to have something fixed that has a serious design flaw. This comes very close to saying that Kenmore put the design problem in so that they could fix and make a little extra money. As far as I am concerned, Sears/Kenmore should recall these ovens.

I purchase the Kenmore Elite double oven approx three years ago. It has been a disaster from the start! The issues was the rewiring needed for the product that I was not told about. This requires an electrician and an extra charge that is Kenmore specific. The first set of ovens did not work at all. After paying the additional cost for the change the ovens were installed and they did not work. The installer could do nothing and I had to call for a repair. I requested a new set of oven and after a week or two receive a new set. Within 6 month I noticed the doors on the ovens would not close properly and that the calibration was off. I requested another set again to no avail. To date I have had 2/3 additional service calls for the ovens for the same problem. I have requested a new set or satisfaction each time. The most recent repair was in July 2016. Now Nov 26, 2016 they are saying the problem is no longer under warranty for the repair or the extended warranty I purchased. The customer service center has had problems scheduling, sending two repair people or say there is no appointment and then a repairman shows up anyway. This happens even with confirmations and secondary verifications.There was a time when the Sears brand stood for quality, and great customer service. Those days are no more. I purchased a full suite of appliances for a gourmet kitchen with the Kenmore Elite Brand and the two most expensive items, the fridge and the double ovens have had significant problems and repairs. I have been loyal to Sears and so as my family making it a tradition for over 30 years of my adult life. My parent bought Sears as did my entire family but NO MORE! I will exhaust my points and the boycott will begin. We will NEVER purchase anything from Sears again nor will we recommend the store or their products.