This washer is terrible. It uses soooo little water that I have 1) remaining soap residue on my clothes, 2) can only do VERY small loads of clothes, 3) I need to always do a 2nd rinse. This washer is not saving me time nor water!! I have always had skin problems. They ARE worse due soap remaining in our clothes!! Have had multiple repairmen out here. Have done everything they have told me to try! They also tell me that they have a lot of calls on this particular washer!! Many problems! Nothing works!! I am calling again tomorrow to order yet another service call. I would sell this washer and buy another one but I cannot pass this along to another unsuspecting person!!! I am sick and tired of this!! Something has to be done!! The only positive thing is it is still under warranty and we do not have to pay for the service calls! If this continues, we are going to load it up and roll it right into the showroom - Sears Brookfield Square - Brookfield, WI and that is not just idle talk - it is a promise!!

This washer has had a musty smell for the first year that we cannot get rid of. We have tried all the recommended so-called remedies with no good results. The repair tech was great but he does not work directly for Sears. I called Sears and complained and was told there was nothing they could do for the smell. We have had Kenmore products for our entire married life of 49 years. We will most likely set this out at the end of our driveway on our road with advertisement taped to this piece of junk for all who pass by to see. We will then purchase something made in the USA!

The washer looks like a typical model: white, top-loading, knobs located on the top panel. Nothing really special overall in the design aspect. But for what I need the washer to do, it works very well. Up to this point, I havent had to have any maintenance on the washer, even after 5 years of use. For people who dont need anything fancy, this model will be a great choice. I can fill quite a large load of laundry and not have any issues with agitation or something not coming out clean. I consistently wash large items, such as towels and sheets, and every item comes out clean. Washer times are fairly short compared to other washers Ive had in the past and the machine is fairly quiet overall when Im on the same floor. But when Im downstairs I can sometimes hear it.

This washer throws the drive belt at least once per month! When it does it has to be laid over and all the water ends up on the floor and a huge mess not to mention having to put the belt back on! Never buy a series 500 or any other Kenmore with this type belt drive! Kenmore was no help, they got their money.

We were familiar with Kenmore and stuck with what we knew. It is a quality brand and it was on sale at the time. It has very much smart and exceeded our expectations. We like that it is push buttons and not a huge dial. There are many different cycle types which makes it very simple to do different loads. When the clothes come out they are not as wet due to a good spin cycle. We also like the glass top so we can see the clothes get washed.

I purchased this expensive set (Kenmore Elite Oasis HE washer) from Sears in 2006. We have had it repaired once and now during the spin cycle, all it does is throw an error code and spins like its off balance and will not complete the cycle. We have checked everything there is to check and seems as everyone out here who have this washer is having the same/similar problem. Don’t you think Sears/Kenmore need to stand behind their product and put a recall out so that we consumers don’t have to purchase a new one or spend $300.00 to get it repaired if they can even diagnose the problem? Kenmore, you suck! I will never purchase anything else ever with your name on it!

I have had a Kenmore washer for at least fifteen years and the only thing that I just had to replace are the dogs. Just replaced the dogs last week for under five dollars. It was super easy. I would recommend a Kenmore washer because it works great, cleans clothes and bedding up to my winter comforter quite well, its very dependable and it well worth the money.

Bought the big Kenmore Elite Washer High Capacity Topload machine with impeller. Sears installed it. Always having issues with the load balance. Wish I could return for a front load. Poorly designed tub...

We bought a 110 series Kenmore washer in Jan 2013. Last week we noticed it was slowly dripping water into the tub. I researched and investigated everything and found out it is likely the inlet water valve. So I bought a new one for $50 and will replace it myself since it is easy to do. Were still very dissatisfied though. Our last Kenmore 110 washer lasted almost 20 years without a single repair before the motor burned out. Thats why we bought another Kenmore but maybe we were just lucky with that one.

I want to say, I am a loyal Kenmore/Sears customer. However, this Elite top loader started out great but now is a major headache. First Kenmore product ever that we have had issues with. Whatever you do, do not interrupt the cycle at any time... If you do, you will be sorry. Constant unbalanced loads no matter the size of the load. All kinds of error codes and chimes going off from delayed drain which will stop the cycle entirely to latch lock malfunction, etc. You have to babysit this thing if you want to get your clothes done. Its a Kenmore Elite model number 29002000, which at one point I understand had a recall because the drum will become detached and damage everything in its path. All good things must come to an end, they say. My good run with Kenmore products over decades has now come to an end. BEWARE!

Do not purchase this Kenmore Elite washer. The washer constantly stops due to uneven loads. Customer service is worse than the washer. Saw several reviews where its obviously a problem and have even had recalls on several models, but more concerned about selling home warranty than fixing the problem. Dryer is great though.

I usually do not like to read a long report so I will keep this short and sweet. I have had this washer for nearly 25 years, it has been as reliable as it can be!! I have never had to call for a repair person.

Well I had this same washing machine for over 8 years and its still running strong. All of the knobs are still intact and the cycles come to a complete. I would recommend this appliance because of its durability, point blank.

This washer has been an excellent addition to our appliances. It hasnt had any problems and washes perfectly. Ive been very pleased with the washer overall. I highly recommend this washer in terms of its reliability. We have owned it for more than five years and so far had no significant problems with it. I am satisfied with the washer in terms of its appearance. It isnt the most flashy, but its on the laundry room so its not really a big deal. Ive felt that this washer has been a good value for us. We have had no issues with the reliability and for us that is the most important thing.

Does a good job every time and would recommend it to anyone wanting a great machine that will last you a very long time. My next purchase will be the same. It is just right for the two of us. Very easy to load up and easy to unload. Has just the right amount of space and a nice holder for the silverware. It is a nice machine that adds to the decor of my kitchen, I have got several compliments on the design of the washer and the white color. I got a great deal on this item as I always price match with all other competitors so I get the absolute best price for the machine I purchased.

Cleans well with all types of cycles and clothing. There is a regular, delicate, permanent press cycle. There are also different size loads such as small, med, large, and super large. Works well at all times. The cycles, water level, all the different settings are very dependable. They work accurately and effectively. It is an older model but has the basic dials and settings. It is white in color which is fine with me as I keep in the garage so no one really sees it. This is not an expensive model so that I feel it is a great value. It is basic in washers without a whole lot of fancy cycles and dials.

The washer did a good job washing and cleaning clothes. It was relatively quiet and I was pleased with its performance. I would recommend this washer to anyone looking to buy a new washing machine. The washing machine had a large enough tub to fit a good size load of laundry. It filled with enough water to clean well and I was very satisfied with my clean clothes. I would recommend this washer to anyone looking to purchase a new washer. I was satisfied with the size of my washer. It fit nicely in the space in my laundry room. Its overall look was nice with easily understood controls. I purchased my washer for a reasonable price and very competitive with other washers on the market. I checked many prices while looking for a washer and was pleased with the price and my purchase.

Great at getting clothes clean. Not too noisy. Handles large loads well. Many cycle options. Worry free operation. Very dependable usage. Never a repair or performance issue. Construction is very heavy duty and sturdy. Will last many years to come. Well worth price. Very attractive appearance blends in well with any decor. Shows function features and controls very easily. Looks a lot more expensive but is not. Works as well as many more expensive higher end machines at a much lower price. A great bargain if on budget.

Ive had my Kenmore for more than 15 years and it still works great! Ive never had any issues with it and I would have highly recommend this washer to my friends and family. I can always count on my Kenmore washer to work for me. It has never let me down. My Kenmore washer has a nice and basic appearance. Its value is top notch!

Lady Kenmore super capacity - It was top of the line at the time, $600.00. Electronic sensor temperature settings. Everything from heavy soiled cotton settings to delicate settings. Powerful motor. Kenmore from Sears that was bought in 1992. It was reliable. It had the largest clothes capacity at that time. I have absolutely no complaints about this washer. I have had this appliance for 24 years. I look for top brand names with stellar operational ratings. I look for online reliability reports. I look at price and warranty. I look at customer service records. I will only buy super capacity washers. I am not concerned about energy efficient ratings. If the washer is reliable, I am willing to pay the price. I will always go with name brands such as Kenmore or Maytag. I have never had to repair my Lady Kenmore washer in 24 years. If the washer frequently required repairs, I would steer clear of the brand from now on. I have had no problems with paint chipping nor any problems with the appliance eating my clothing. My Lady Kenmore Ultra Fabric Care Heavy Duty 90 series has been fantastic. It has 8 temperature cycle and 5 cycle modifier settings. It was the most expensive washer at the time but well worth the money. This washer moves an oversized load of clothes just as efficiently as a small size load. The electronic temperature settings are an added benefit. If you are washing clothes in the winter and need for the water to be properly balanced, this will electronically monitor the temperature of the water and will create the proper amount of hot and cold water combination for the desired suitable water temperature. This product is wonderful!

Easy front loading and has a feature where the door stays open a few inches for odor control. Quiet, uses less water and has a lot of cycles to chose from. Easy to add soap and fabric softener to the reservoir.

The machines are reliable and very useful to use. They are dependable and you can expect your clothes to come totally clean... and your machine will not tear down on you. They can keep your clothes as bright and clean as expected.

This model was the best one Sears had under the Kenmore label. It has a matching dryer which I also purchased. It is one of the newer low water washers which took some getting used to. Over time I have learned a lot in regard to what and what not to do in order to operate this machine as a high efficiency washer. When I mastered a few of the "mystery tricks" then this seemingly "monster washer" became my friendly servant. I learned by the various "wish-wash" sounds when the wash cycle needed a bit more water, and by redistributing the clothes up around the sides of the rim, more water would be added by the machine. Also, though it is a super heavy-duty washer, I've learned not to load it too full or it will keep going back to the rinse cycle (over and over) and never go forward to spin.

It was very dependable when I had it. I had no problems with it from what I recall. It worked at all times and cleaned the clothes well. It wasnt too noisy but it did its job. I would expect a hassle free product from Sears since the expectation is that it would be very reliable and competitively priced product.

Recently, our Kenmore washing machine stopped functioning. The service tech came and told us it would cost $1000 to replace 2 circuit boards in the machine. We purchased this machine as an upgrade from our previous Kenmore washing machine. We have always been happy with the Kenmore brand, but now we are seriously questioning our decision to be loyal Sears customers. We did not purchase the service plan with this washing machine specifically because we felt the Kenmore brand name was quality enough. After speaking with 5 customer service reps, we got nowhere. Sears is not the company they once were.

Where can I sign up for a class action lawsuit. I dont want a $50 gift certificate, I want Kenmore to replace the washing machine (Series 700 washer) with something that works as advertised. Save me some water? How about cleaning my clothing properly??? Ive had this machine for 1 year and 10 months and I am FED UP with this. Kenmore fix your problem or LOSE A CUSTOMER FOREVER!!!

I had this washer for over 20 years. Used daily, never broke until a hurricane destroyed it. I never had any problems with it whatsoever. It was a basic washer, nothing fancy, no extras, but nice. No electronic gadgets to break either. I loved it. Lasted much longer than expected. Definitely got my money out of it. I had bought it in 1975 and a hurricane destroyed it in 1998. Never had to have it repaired.

Love that it detects if my clothes have been washed or not. It washes well and it helps families find it easier for clothes to be washed over and over again. Love the aftereffects that uses for my position and everything it offers for me and my family. I can use it over again and it wishes well to the point that I love to wash clothes.

Kenmore Elite Oasis washer - I bought ours in 07 and started having trouble 6 months after we bought it! It wouldnt start when you pushed the button! We had to keep turning it off and on to get it to finally start! My husband is a Mr. Fix It so he figured out it was the computer board! He made sure all the wires were attached and such! I called Sears to complain and of course, they said I could get a repairman out! I told them it was 6 months old! My husband ordered a new board and put it in then it worked! Then a few months later, it started leaking water on the floor! Thank goodness its in the basement with a drain by it! So I kept using it! So yesterday, I heard a horrible racket coming from the basement, so I ran down and it was spinning with this terrible noise coming from it. So Ive been looking on the net for answers. They did recall them but not until 2010! So mine is too old! Hopefully, my husband can fix it again! Im so disappointed in this washer! You would think for as much money you spend, it wouldnt have this many problems! Our 1st washer lasted 20 years. It was a Maytag. Im not sure if that brand is better or they just dont make them like they used to. I would never recommend this washer to anyone!

I like that it cleans really good and the spin is really quiet and silent. It can hold a lot of clothes and I also like that a lot. It is very reliable and convenient for anyone to have. It is really easy. Its really good and awesome. It is very white and pretty, a nice asset to my home. Very clean looking and I like that the door of it is on a unique spot. It makes it look so much better. It cleans the clothes - that is the first thing that comes to mind. Everyone should own one of these.

Put load in, it ran for about a minute, made some noise, rattling and banging. Then blows a fuse. Any ideas as to what the issue could be would be greatly appreciated. Thank you in advance.

I am very disappointed with my Kenmore front load washer I purchased April 2011. I did not purchase extended warranty, I sure expected a Kenmore to last at least 10 years with previous purchases I made with Sears appliances. The repair guy estimated 1000.00 to repair. We said no thanks because I can buy new for that price. So, this Tuesday, I have a new top load washer coming and this Kenmore is going to the dump. My new machine is costing me 1200.00 bucks. The problem with the Kenmore is it will not spin the clothes out, the clothes stay very wet. I would like a refund, however I am not expecting you to do much for me, but it would be nice to offer me some money back. I still have the receipt for the washer. I hope you consider some refund.

This is a tough machine, handles large heavily soiled loads. It has never given us any problems at all. Were outside a lot, play and work hard, so we need deep, thorough cleaning - and this machine gives us that. It consistently handles large loads of dirty towels, deeply soiled jeans and a car mechanics greasy overalls, leaves them smelling and looking like new. It always delivers. It has a simple, clean look, goes with any decor. Ours is kind of out in our kitchen area; we dont have a separate room for it, and it blends right in. We have definitely gotten more than our moneys worth with this washing machine already, and it just keeps going. Its been problem free and so worth the cost.

I have rust in the first three months of the washing machine, within four years I have Rust throughout the damn thing and they will not fix it or replace it. I pay for five year warranty and they still will not replace my washing Machine.

I bought a new Kenmore washer two months ago and I have never been so aggravated with a washer in all my life. My clothes are not being cleaned and there is never enough water to rinse them. I have to wait 40 minutes for the load to wash them and then re-rinse them on the rinse cycle. I am asking how this can save me time and money? I had a plain Kenmore washer (no bells and whistles) that lasted me 18 years and finally quit. How I would love to have it back. This new washer will never be the washer my old one was. I am planning to contact the dealer and return it. Too bad I did not read all the bad reviews before I purchased this machine. I would like to know why we, the consumers, have to throw away hard-earned money for products that do not work? I will not ever purchase another Kenmore washer.

I am so unhappy with this washing machine. It simply does not rinse the soap residue from dark fabrics. The last batch of dark colors, navy, black, jeans, etc. came out with white soap marks all over. I rewashed with no soap and added a rinse cycle. Still bad! I washed a king size teal colored blanket. After three rinses, I hauled the wet thing to the Sears store and showed them all the soap residue. They told me I used too much soap! Now I use a fraction of the soap and still get the residue. Dont buy this...

My other washer broke. Checked reviews and found this. So glad I did. Real quiet and has great settings. The review was right. I dont mind laundry day now. It has enough space for a good size load. The towels I still keep in a separate load habit but its big enough to include some with others. Would be nice if they came in different colors but controls dont stand out and it fit easily in the door. A nice blue would be nice. Good value. I shopped around to about 3 different stores. Asking about price matching does help if its not in stock where the price is lowest.

This is an HE, top loader, without agitator machine. It has no presoak cycle and I miss having one. Additionally it has no softener dispenser. It came with a softener ball which got lost with the passing of time. Had I more shopping time I would have not purchased this machine. On a positive note, it has been reliable and in ten years has had only one repair.

We have a 2-year old Kenmore Series 700 Washer. On December 12th the hose on the rear of the machine failed due to corrosion. Our home was flooded. The hose was replaced and failed again in 3 weeks due to corrosion or some chemical reaction. We had our house re-grounded by an electrical company. Two weeks later the same result. We need technical help so that we do not have another $100,000 insurance claim.

Model 110.27102310. Serial C34130259 - The washer finishes the cycle and the clothes are barely wet. Oftentimes I have to do it over again wasting water, time and detergent. If the load is uneven during the spin cycle, the washer hit its wall very, very loud but does not show or have any indication where and how to balance the load (more to the left? or more to the right?). Its HIT AND MISS - I keep trying to balance it over and over with a guess. It is so frustrating!

Purchased a Kenmore Elit front load washer in April of 2009. By July 26 of 2011, the Motor Control Unit stopped operating on a 2.25 years old machine. A technician came out to tell us the repair would cost $693 + $75 service call charge on a $784 machine, and the part (which basically controls the entire electronic functions of the machine) would have a 90-day warranty. The technician suggested we buy a new machine vs paying the cost to repair our existing, basically near-new machine. After hours of speaking to Sears (and 7 different representatives in different departments all giving us the brush off), we spoke to a gentleman in their Customer Solutions Center who informed us the Motor Control Unit was covered by the exceptional parts warranty, part #818396. Today, the service technician came out to tell us, in deed, the part is NOT covered under the exceptions part warranty. Rather the sensor smart electronic board would be covered under this warranty for only 2 years. I have no problems paying to repair a machine, but to charge the same cost to repair the machine as it costs to buy a new one, and to have this not be covered under Sears exceptional parts guarantee is a crime! That means, basically, the cost of the steel/metal and all other internal parts are worth a few dollars - seems like unfair price gouging for a lovely, big square paper weight that no longer functions. Sears has TERRIBLE service, no one had correct answers and they all just wanted to get off the phone and not help. I will NEVER buy from Sears again! The quality is truly substandard. I think their entire service unit is a scam to overcharge for repairs on subpar machines. Just look at the number of complaints Sears gets on their self-manufactured washing machines. The technician even told us the warranties are getting worse and are covering much less if you buy a new one. I trusted the Sears name to mean quality, but they have really gone downhill, in my opinion.

I have a Kenmore Elite Oasis HT 28081 Washer. This washer broke down after one year and Sears will not take responsibility of fixing it. Our family has used Kenmore products for many decades, shame on Sears I will never trust their product again. It cost me $933 for this washer, which is supposed to be one of the best and efficient washer and an energy saver. I would like Sears to refund me.

New owner of a Kenmore High Efficiency Top-Loading Washer. Little different than conventional washers so following instructions as always, seems very important. Our issue is that our clothes come out VERY wrinkled. This possibly wouldnt be a problem but my wife hangs our clothes outside on a clothesline. Therefore she has to iron everything. Being under the 30-day warranty a service tech is coming out to determine whether there is a problem with the washer or a correction can be made in doing our laundry which we hope happens. At this point, Im not entirely certain I want a tech determining what course of action needs to be taken. Sticking with the washer or replacing it which is a warranty option.Updated on 03/06/2015Called Sears within 30 days of purchase to address extremely wrinkled clothing and annoyingly loud machine. Part was ordered and replaced but the tech wasnt interested in seeing a video of our machine bouncing in place even though he checked it for balance. Distressing seeing as how the tech has the authority on the next steps taken as to replacing this brand new machine.This is a purchase I deeply regret!

Is great brand and clean and dry very well my clothes, is very impressive how this machine are working. The shape is very outstanding and trusted very effective, expensive. I cant live without this two machine. I recommend to everyone.

Kenmore brand was very pleasing and the quality was great. It lived up to it standards and I was very happy with the choice I made with choosing their product. I needed a washer and drying for my apartment I was moving into so I decided to look at some in Sears. Not only did they have a wide selection but the prices were decent and customer service was excellent. So I had a wonderful experience all the way around when I decided that I needed to purchase these two appliances.

It had a capacity to handle the load of clothes, which was usually large to very large. The clothes were cleaned including any stains that were spot treated prior to the wash. There was a fresh smell to the clean clothes. I knew when I went to use the appliance it would work properly for clean clothes every time. I would load a large amount of clothes with no wobble or noise during the cycle. The appearance was a pleasant bright white. The outside was smooth and chip resistant. The dials were labeled for easy identification of the cycles, temperature, and capacity. The print remained on the surface with no fading or peeling. The price was appropriate for the performance of the appliance. The load capacity and features were equal to the price paid. Although mine was a gift, I knew the price was good for the quality of the Kenmore name.

Never fails me. No matter how dirty kids clothes are always come out clean. I never have to rewash anything. Sturdy. Will never use another type of washer. This washer is extremely dependable. Have never had any mechanical problems. Does not make a great deal of noise. Clothes always come out clean. Sleek appearance. Very modern looking. Very streamlined and never rusts and I have a damp basement. I have even had friends say what a nice appearance it makes. I love it. This washer was worth every penny I spent. It was very expensive but I am a perfectionist about my clothes and this washer answers every need I have. Has never disappointed me.

This washer works well because it has many adjustable settings so that you can choose the wash cycle that would be best for your load of laundry. The drum can hold a large load of clothing, so that way you dont have to do many loads, but can do one large load. Its very reliable. Ive had this washer for 8 years and its still going strong. It has yet to give me any sort of trouble. It is durable, and long-lasting. The appearance of this washer is good. Its very clean and simple looking, and easy to understand. The layout of the knobs and dials are well laid out so that anyone would be able to understand how to start a load of laundry. This is a valuable piece of machinery. Not only is it affordable, but it is well worth the price. It is sturdy and reliable, and can wash a heap-load of laundry.

The ice maker in this Kenmore/Whirlpool/KitchenAid Ice Maker draws a standard load when heating the mold BUT the Timer-Control Module W10190935 which has to control & pass the current, cannot handle the load. It appears a lot of customers have the same problem, as the module is overheating and creates a fire hazard.

I have a Kenmore Elite Front-loader. My feeling is that clothes do not come clean, therefore 2 hour cycles necessary. The machine has been reliable. It is nicely designed, but I would not purchase another front-loader given my overall experience.

Shortly after the one year warranty expired on our Kenmore 400 Washer (Model:29422801), it began tearing holes in items. The washer seems to enjoy eating jeans, boxer shorts, shirts, my wifes bras, and our blankets. After 14 months, the washer no longer functions as it was described. I tried to reach out to the manufacturer but to no avail.

On July 25, 2011, I first called Sears to report that my Kenmore Elite H5t washing machine was not working. The error code was an F35, which means the overflow switch needed to be replaced. An appointment was scheduled for August 3, 2011. My daughter sat home for hours waiting for the tech to arrive, which they never did. They claimed that they called both my home and cell. No such calls were placed, as I have caller ID at home and my cell identifies the phone number. When asked why they never showed up, I was told by Sears Service that the appointment that I received was a forced appointment not a saved. I was a bit taken back by their answer. Wow! I had no idea that an appt took on a totally whole new meaning; where was I when this took place.Anyhow, I had to reschedule another appt for August 10, 2011 and made sure I requested a saved appt this time. I further told Sears Service that there was not only an F35 code but now an F20 code as well, which means an inflow water restrictions. I told Sears that there was no water restriction into the machine nor was there a drop in water pressure. When the Sears Tech arrived on August 10, 2011, he replaced the overflow switch and told my daughter that the machine was fixed. Yet, when I attempted to do a load of wash on August 12, 2011, the machine was showing the F20 again. I called Sears Service again and told them that the Sears Tech never fixed the problem with the F20 on August 10, 2011. Sears Service informed me that there were no notes on my file of the Tech performing a diagnostic test, in which he should have done to determine what was causing the F20 code. So I had to schedule another appt for August 22, 2011. Mind you, I made sure I asked if this appt was a saved or forced appt. I was now told by Sears Service that they had away with the forced appt sometime in the beginning of August 2011. I was like this is unbelievable. When the Sears Tech (Jeff-excellent tech) arrived on August 22, 2011, I told him that I believed that it was the PC Board that needed to be replaced because the display panel was showing all sorts of characters and shapes. He did a diagnostic test and confirmed that the control board did need to be replaced and would order the part and that another Sears Tech would be back on August 31, 2011 to install the control board. I told Jeff that I would be contacting Sears Service to confirm said appt. I did such on August 24, 2011 and all was confirmed with the Sears Service Dept for August 31, 2011.Well, August 31, 2011 came and guess what? Once again, the Sears Tech never showed up or even called leaving my daughter waiting for hours again. By this point, I was livid and demanded to speak with a Sears Service Manager. The Manager apologized and offers me a laundry credit for every 7 days that Im unable to use my machine but fails to tell me that there is a cap on this laundry credit of $100. I informed the Manager that the time constrains that Sears places on its customers waiting for a Sears Tech to arrive is unreasonable and especially for people who are key employees of their company cant leave their job or are made to wait for hours for Sears to show up. More so, it put my daughters new job at risk because she had to request 3 separate times off from her job for a Sears appt; of which 2 of the times Sears never showed up and the other time the Tech never fixed the machine. Her employer told her in a joking fashion that she was making a lot of demands for a new employee requesting so much time off. The Sears Service Manager apologized and now offered me a Saturday appt. This was news to me, as I was told in the past that appts were only scheduled between Monday-Friday.Now an appt for Saturday, September 10, 2011 was scheduled for a Sears Tech to install the control board between 8am-12pm. At 9:37am the morning of my appt, Sears left a message on my home phone that they were experiencing a high volumes of delays in the field and would not be at my home during the scheduled time but later. I immediately contacted Sears Service requesting to speak with a Manager but each time I was disconnected. By the fourth call, Sears Service assured me that I would not be disconnected. Well, they did not disconnect me. However, what they did was, instead of connecting me to a Manager, they connected me to another irate customer that was also holding for a Manager.I finally gave up! The Sears Tech (Jeff) finally came that day and replaced the control board and did a complete diagnostic test of the entire machine and told me that all was good. I proceeded to do wash by the third load the machine was now displaying an F17 code. I contacted Jeff on his cell and informed him of this error code F17. He told me that there is no such thing as an F17 with this washing machine. I was like Jeff I do know how to read and it says F17. I took a picture my washing machine with the F17 code flashing for proof (date and time of picture was 9/10/11 @ 5:37pm). Jeff told me to stop the machine and restart the wash cycle, I did and the same thing again an F17; the wash just stops in the middle/end of the cycle leaving the machine full of water with wet clothes. Jeff told me that I would have to make another appt with Sear Service.At this point, I am so livid, I contacted Sear Service and told them to just give me a new machine and be done with it already. They informed me of their lemon law that the machine has to have 4 separate problems within a 12 month prior, before they will even consider replacing it. Heres the kicker, ultimately even after the 4th time, its up to their discretion if they want to replace the machine or not. I am so done with Sears!

The water of my washer will not drain plus it has all kinds of error codes. I had to pay $129.00 for a repairman to take the bottom section below the door and unscrew a 3 round end off and clean out a trap that if in the book, I could have done myself. This should be included in the care of the washers to be checked once a year. This is just another way for them to take advantage of the consumer. I posted on FB to get the word out and to save everyone some hard earn money.

This is the worst washer (700 washer) I’ve ever owned. Unless I use deep fill and second rinse for every load half the load comes out dry and unwashed. Also (maybe my mistake) I cannot reach the bottom of the machine without a step stool. For such a deep basin it appears that it fills about 2”. So by using the extended options I see no efficiency or economy needless to say an hour and a half per load!

My Kenmore Washer is 18 months old. The washing machine has leaked twice. Once because of a manufacturer defect. The second time because a hose came loose. The washing machine is a top loader and does not have an agitator. On small loads I get a UE warning which means out of balance. It gets this code so many times it takes 3 hours to complete the load. They replaced 3 boards and this did not fix the problem. They ordered another part and Sears did not show up at the scheduled time. I had called several times on the scheduled date to verify the appointment and I found I was scheduled but they had failed to assign it to a technician. This meant I really was not on the schedule. The customer service person told me some of their service personnel did not know how to read the screens and did not realize I did not have an appt. I now have been without a machine for two weeks and their management will not call me till Monday, the problem happened on a Friday. I am very frustrated.

I purchased my Kenmore washing machine in May of 2014 and received it in June. My washer had been giving me a UE code which is a unbalanced code. This would happen no matter what I was washing. To be fair I should have called Sears sooner to have them look at washer while it was covered on warranty, but I did not realize when the warranty was up until it was too late. I had repairman come out to fix my machine, he told me that the parts alone would be $504.00 to fix (brand new on sale cost was $550). Told me LG manufactured machine under Kenmore label and I should call them to see if they would cover price of parts. Also said this rarely happened to the machines.Called LG never heard of machine, called Sears said not true, LG manufactured it. Sears told me to register machine on LG site then maybe they would recognize machine. And since it was not registered on their site that was why they did not recognize it. Problem who knows when you purchase Kenmore product who really makes it. Looking online, LG has this problem with LOTS of their machines. So unfair you purchase a (expensive to me) new machine and it is a piece of garbage. 4 hours to get a load of wash done!!!

First experience at the newest kind of front load washer. Couldnt believe it was so quiet. However, it took me a while to accept the fact that I saw no water or sloshing in the window of the machine. Somehow it gets the clothes clean but it is still magic as to how.

We bought a Kenmore Elite washer on February 17, 2011. It was delivered in March. I was very confident in Sears quality. We were surprised when four months later, the machine began making noise and vibrating badly during the spin cycle. We called Sears repair (machine is warranted). They said that a repair tech would be dispatched (for a new machine). The tech came out. The tech determined that a clutch was needed. He ordered the part to be delivered to our home. Two weeks later, the part came. We called and another tech was dispatched week later. The tech installed the part, but the machine continued the noise and vibration. The tech explained that the repair was the best he could do. A second appointment was scheduled. The tech did not show. I made three calls to finally be told that the tech was called off the route. What happened to the Sears we knew? If they sold a lemon (sometimes it happens), especially a $1,400.00 lemon, they would not hesitate to replace it to make the customers money and business count. Now it appears that Sears expects its customers to endure whatever inferior service they receive. Is this a proper way to treat customers?

We purchased the Kenmore Elite Dishwasher, 2 days after the warranty expired, the whole top rack stopped working, needed a technician to come out and charged us another $200 in parts plus the $59 service fee. 6 months later, there is water leaking all over the floor... the motor pump! Been trying to get someone out, they are happy to charge me for an extended warranty that is $222.99 that only covers up to $500 in parts. Have been on hold for over 1hour 43 minutes, been transferred a million times and hung up on twice when asked to speak to a manager. WORST decision ever!!! Sears is the such a joke, will never buy anything form them again. Kenmore is a piece of junk!!! Couldnt be more disappointed!!! Save yourself and your wallet the agony and RUN out of the doors of Sears.

Tuesday, Feb. 17, 2015 a Sears Service Rep came to the house to repair our 3-year old Kenmore Top-Loading Series 2000 Model Washer. The washer was unbalanced during the spin cycles causing the machine to shut down. The Sears Service Rep replaced all four shock absorbers/springs on the basket with new ones. He also reprogrammed the machine. That afternoon we used the washer and it operated normally with no problems. Wednesday, Feb. 18, 2015 we used the washer this morning and it is now doing the same thing as before, rendering the machine unusable. We contacted Sears and they scheduled us for recall service on the morning of Thursday, Feb. 19, 2015.Thursday, Feb. 19, 2015 we were scheduled for service this morning, but Sears Service never showed up during the scheduled time window. We also received no telephone call informing us that Sears was not going to able to make it to our house. We called Sears Service that afternoon to complain and they rescheduled us for Saturday, Feb. 21, 2015 between the hours of 5:00pm and 6:00pm.Saturday, Feb. 21, 2015 Sears Service was scheduled to re-service our Kenmore Top-Loading Washer between the hours of 5:00pm and 6:00pm. Once again, no Sears Service Rep showed up. We called Sears and they said they had no record of us being scheduled for service that day. Diana was on the phone for 2 hours with Sears Service, all to no avail. They were not sympathetic and didn’t care. They attempted to reschedule us for Wednesday, Feb. 25, 2015. We told them that was the one day that week when we wouldn’t be at home due to doctor appointments. We asked them to schedule us for Monday, Feb. 23, 2015, Tuesday, Feb. 24, 2015 or Thursday, Feb. 26, 2015. They said that they couldn’t do it on any of those days as they were booked up. Sears Service said they could only come out on one of those days if someone canceled their appointment.Monday, Feb. 23, 2015 we called Sears Service again to try and get a Service Rep out to repair our Kenmore Washer on Monday, Tuesday or Thursday. They once again insisted that they could only come out on Wednesday, Feb. 25, 2015. They stated that if we didn’t accept Wednesday, then the earliest date that they could come after that was Tuesday, March 3, 2015.Sears has proved to us that they don’t care about fixing our machine, except at their convenience. They have stated that they couldn’t come out earlier unless another customer canceled their appointment. Sears apparently doesn’t care that their Service Department canceled on us twice, with no qualms about it and without notifying us that they weren’t coming. They refuse to make the service of our Kenmore washer a priority, even though it is Sears fault that the machine was not repaired correctly the first time and that Sears has failed to show up for scheduled appointments on two occasions. Sears Customer Service is absolutely horrible. When we called them to complain, they were uncooperative and refused to give us contact numbers for supervisors or the corporate office. They kept apologizing, but obviously had not one iota of care whether our washer was repaired (for a second time) in a fair and timely matter.

I purchased both in 2004. Ive only had two problems, both with the washing machine. 5 years ago, the washing machine would not move after fill up. I called Sears to repair it. They came the same day, has not happened again, but I did have a different situation of the Washer not working this summer. After the wash cycle, the spin cycle wasnt working. In fact the water didnt drain. With limited funds, I looked into doing it myself. Thanks to a YouTube video, I found it to be a common problem. I knew the part I needed, and was able to get it from Amazon. I got the part, fixed the washer, following each direction on the video, and was successful in repairing my washing machine.

My Kenmore washer is very good. I wash up to 3 loads a day. Im very happy with my purchase. It cleans my clothes and Ive not had any problems. My washer is very reliable. From large, medium and small loads. Its the best washer that Ive owned. I would highly recommend this washer. Appearance of washer is very good. The settings are very easy to set. Overall it goes well with my appliances. Its a very nice washing machine. The value of my washing machine was very good. If you are looking for a washing machine to get the job done without being expensive get one.

Very efficient, didnt use a lot of water or power and was very quiet. It was very simple to use and even did large loads quickly. I was very satisfied with this washer. It was very reliable, it last about 15 years before we had to replace it. It never gave us trouble at all, and we never had to replace any parts on it. It was very nice looking. It was bright white and matched the paint in our utility room. It had smooth corners and looked very modern and appealing. Wouldnt change anything about it. This was a very good, reliable washer for the price. It was on the lower budget price side but it still gave us many years of use for the price.

I called Sears because my washer is making holes in my clothing because the agitator does not sit flush at the bottom and the clothes get stuck and wrapped around it and it is difficult to unravel them. The strings also get entwined as well. This has been an ongoing problem since I had the machine. Noticing when I went online the Sears Elite Oasis has had ongoing problems as well as the one I just mentioned above. It is a lemon and should be replaced. They dont even sell this machine anymore. I guess thats telling me something. Sears wants to send a service man and charge me for something that clearly is a manufacturers defect. I said absolutely not. Please direct me as to how I can get them to replace or repair it without any cost to me. Thank you.

Bought a front loader and clothes smelled awful if not dried for 2 cycles. Also the front loaders get mildewy and are hard to keep clean. Once I realized to keep door open when not in use and to wash smaller loads it worked fine.

You have to babysit this machine. It is frequently out of balance! It took me 4 hrs to do 2 loads of wash. The volume of clothes it handles is great, but it does not seem to clean well. Likely, the big problem is too many bells and whistles. Give me a big machine with simple electronics, or better yet how about the old agitators which may not have held as much, but cleaned the clothes and had hardly any problems.

I have owned this washer for 10 years and it has been reliable and easy to use. No bells and whistles just exactly the right features. Extra large tub washes big loads with ease. Very reliable, has lasted many years and washes consistently.. Lid switch broke and it was easy to replace with a new part from Sears. It was like $6 part and 10 minutes of work. Clean, white, easy to read knobs stands up to wear and tear easily. Nothing fancy or stylish but exactly what you expect from a washing machine. Cost effective to purchase and operate. It has lasted many years and still running great. The cost of this washer was low in comparison to fancier models.

This machine was bought from Sears years ago and still going strong, replaced the heating coil, but other than.. that it still runs well. I have had it over 10 years, best purchase ever, always have stuck with Kenmore, well made washing machine.

My washer tears small holes in my clothes. They dont appear to get caught or wrapped on anything so I dont know why it is happening. It doesnt happen all the time and I have only been able to find one other complaint on the internet like mine.

The washer seems to handle large loads with ease and gets the toughest dirt out. Its very user-friendly and easy to use. I would recommend this one to anybody. Usually this could fit all my daily items. My family and I go through many clothes weekly so we had to gave a large capacity washer. This one fits the bill perfectly. It is modern-looking and modular. It gets within my laundry room decor without looking too blocky or white even though that is exactly what it is. The value here is super great. It is a good washer that Ive used for many years. If you amortize the cost over a period of useful years you will get out of it, you will get a daily cost of only a few pennies. Who couldnt afford that?

My washing machine has been completely reliable and faithful servant for many years. It has performed flawlessly and done its job as intended without fail. I would highly recommend this product. Thats about all I have to say.

I have model #11026132411 and when I wash my dark clothes they come out with white stains on them that are impossible to clean unless I wash my clothes in my daughters Whirlpool machine. I tried cleaning the machine, but that doesnt help!!! I am so frustrated... Another problem with this machine is that you cant modulate the water level. I am VERY disappointed in this machine. I bought a Kenmore because of Sears reputation.

My Kenmore washer has live up to its job as I have been washing 5 to 7 loads per week for approximately 15 years. I would be extremely happy to recommend a Kenmore washer to anyone who is in the market for a washing machine. When the day comes to replace my Kenmore washer you can be assured it will be another Kenmore.

This HE washer is built like a truck and has been consistently reliable for the past nine years. It offers water settings from light to heavy loads with the options of extended spin and double rinse. There are five settings for water temperature from cold to very hot. It is quiet in operation and easy to clean. I have never needed a service call.

Was extremely noisy and took too long to wash a load of laundry. Not reliable at all. It just died too quickly and was extremely noisy when running. It looked great, was black with stainless steel finish and just looked fabulous, but it died within three years and took too long to wash one load of laundry, over an hour and a half to wash just one load of laundry. It died completely within 3 years of purchase, which is not near long enough, so it was not worth the money I spent for it.

It is a great, long lasting, and dependable machine from Kenmore and I would buy another in a heartbeat. I would highly recommend this product. It is really reliable. I have had no issues at all. I would recommend the product to anyone that needs a washer. It is a great looking appliance and I would recommend it to anyone looking for a great washing machine. I look forward to the opportunity to own another one in the near future. It is a great value. It is a great machine for a really low price. I love my Kenmore washer.

The washer does the job well and gets clothes clean but I wish that I had a larger washer. I have a large family and the load size is fairly large most of the time, so I very frequently have to do multiple loads of laundry to get all of it done. But other than the size of the washer capacity, I am very pleased with it. It is just the ordinary plain, white washer. Nothing in particular that is fancy or special about it. It also is in a laundry room, so it isnt out in the open where it is always seen by others. But for the job it does, it was a great bargain and has been well worth the money that was spent for it. It was a very reasonable price because I chose just a basic model.

The performance of this machine is good. I never have any problems with it. I am satisfied with the performance and what it has done. I can always count on this Kenmore machine to get the job done. Whenever I put clothes in the machine, they always come out clean and gets all the dirt and grime out. The appearance does not mean much to me at all. I could really care less about how it looks from the exterior. I got a good deal when I first bought this machine. For the amount of money that I paid for, the Kenmore machine did not let me down and met my expectations.

The washer works as advertised. I do 10-12 loads per week, and it handles the load well. The only issue is sometimes when washing blankets, the load gets shifted and becomes uneven so we have to stop the wash and shift the load. Ive had this washer for 2+ years, and it is very reliable. Its sleek and doesnt take up a lot of space, which is important because my laundry area in my apartment is rather small. It is easy to clean as well. I didnt buy the washer (it came with my apartment), but it has handled the workload admirably. I have had no problems with it or its work in the time Ive lived here, so its a great value for the money.

After Only owning the Kenmore frontload washer I noticed that it developed A loud squeal while spinning. The Sears repair person tried to convince me that it was normal, but I did not agree. He finally took some of it apart and tightened various parts. I would not buy this machine again from Sears.

I have had no issue with the washer. It works well, no complaints. Just have to make sure that you do not overload the machine and more than it needs to be. This machine will get the job done no matter what it is. This is the one for you. Id recommend anyone to go out and pick this unit up as soon as possible. The overall look is good. It is white but looks cream at certain angles. It is easy on the eyes. It’s not too big and not too small. The overall value was worth the money. Has not given me issues and it works well to this very day.

I have bought a Kenmore Elite in 2008 and it broke down in 4 months. After that, it has been a continuing battle. I am on my 3rd service contract with Sears 4MyHome and it just broke down again. This time part has to be taken out of machine and sent to a repair service to get repaired because they dont have a new part for it. I was told that it possibly will be done on the 18th of the month (10 days without a washer). This is crazy!!! I am at the laundromat every few days, because I have 3 kids and a dog, and dealing with sports. I would NOT recommend the Kenmore Elite washer to anyone. I tell all my friends and neighbors that this machine is a big waste of money. After my warranty runs out, I am going to replace it. Definitely do my homework and the next one! My sincere condolences to anyone who buys this machine. It is TERRIBLE!!!

I have owned my Kenmore top loading washing machine for 10 years. It may not be the most attractive washing machine but it is definitely the most reliable and dependable washing machine that I have ever owned. It has never failed me once and gets all my clothes very clean. I have recommended the Kenmore washer to many of my friends and have never heard of any breakdowns or repairs. I know that someday this machine will quit on me and when that day occurs, I will go right back to the Sears store and buy another Kenmore!

I’ve had this washer machine for about 3 years. While it washes lightly soiled materials well, I do need to wash heavy soiled laundry multiple times. This machine has begun to accumulate a mildew smell. I have yet to identify the source of the smell. In addition, the trays where you pour your detergent, bleach and fabric softener fill with water after the wash. The only tray you can manually empty the access water is the detergent tray, this I feel everything else gets diluted. Overall it is an ok machine.

I purchased the Kenmore Washer 100 series 4 month ago and I simply hate it. It has a supposed sensor for the water level and this is useless. It works for a very small load but even when the washer is only half full it does not add enough water. Yesterday I washed a bed spread that filled the washer about 3/4 and only the bottom of the spread was covered in water. I had to add 3 buckets of water to submerge the spread. Then when it rinses the lid locks therefore no chance to add water. Why should I be adding water anyway? In the past I have always bought Kenmore appliances. I will no longer.

I do not like a lot of bells and whistles on appliances. The less controls, the better. My Kenmore washer is easy to use and does a great job at cleaning clothes. There are only 2 persons in my household and the capacity was just right for my needs. I also like that you can adjust the capacity to what size load you need to wash. Also, its easy to wipe and clean. The value is fair and you get what you pay for.

I have a Kenmore Elite washer and the liquid bleach tub is getting rusted around the tub. When I called in for service, I was told that this was not covered under warranty, however, this seems to be a product defect. It will cost me a service call + additional charges for labor and parts. This is a product defect! Simple as that! I guess Kenmore does not stand by their product?

We bought the Kenmore Elite 29272, the day after Thanksgiving in 2010. We are now on the second main control board in ten months. Both times, the part has been back ordered and Sears has called the day before our appointment to reschedule. In both cases, they put the situation in our hands to track the part and then call them once we have the part in hand to not waste their time. What about our time? Each occurrence has lasted a month. This means the washer has only been in use 8 of the 10 months we have had it. I think they were trying to draw out the time so it falls out of warranty.The customer service department term used loosely is extremely rude. This is an outsourcing issue as there is no culpability with the product or support. The customer service person had the gall to indicate that if we feel that strongly about how bad the product is, to write the CEO. This is actually not a bad idea, though it will be intercepted long before reaching the intended source. Once the warranty fails, we are tempted to use the National Tire & Battery plan with Sears. Anyone that has seen the commercial, understands to throw the product through the plate glass window. Then, we will get a new washer that will not be a Kenmore (actually, a re-branded LG). Koreans.

Appearance is modern and stylish at the same time. That is very important to every modern family in our modern society. Therefore Kenmore brand, upholding its high appearance standards is so popular among modern generation of our time. It does its work very effectively and thoroughly every single time and I expect it to be delivered to me on the highest level, because reliability factor is the most important to me. Its a very good feeling to trust completely and thoroughly your washer. It works results every single time, no matter what without any exceptions. Kenmores value is very good indeed and very justified as well and everybody is looking for these particular features in a laundry machine.

I was impressed with how clean my clothes were with my new washer. My old one, sometimes the detergent wouldnt release so my clothes would still be dirty when I took them out. It can fit pretty large loads even a lot of towels. I also wash my comforter in there when Im too lazy to go to the cleaners. And Im usually pretty happy with how it comes out. When I bought it I was satisfied with the appearance but then shortly after they made more washers with a side opening door and I started to realize that that would make things a lot easier and thats what I will get for my next one.

My Kenmore washer has never let me down! Its reliable, sturdy, efficient, and easy to use. Whether its light loads or heavy loads, my washer is one of my most valued appliances. My Kenmore washer is the very definition of reliable. Ive never had an item that didnt come clean when using my Kenmore washer, regardless of how dirty it was. This thing is a beast of a machine! My Kenmore washer is an attractive addition to my familys appliances. It has a classic appearance, clean lines, an almost minimalist look but appealing for nearly any decor. I could not recommend my Kenmore washer any higher. Ive never had a situation where I was disappointed in my Kenmore washer. It has stood me in good stead, and withstood anything I can throw at it!

Kenmore washers are reliable and last a very long time. The clothes always come out clean and fresh and dont seem to wear out as they are washed. Perhaps the best feature of the Kenmore washer is reliability. It is very rare for anything to break down and the clothes consistently come out nice and clean. The washer is a top-loading model which I prefer. I like the simple features and its easy to keep clean, as opposed to stainless steel which would be a nightmare to keep up. Kenmore washers are affordable and are a great value. Considering how long they last, and how little they need to be repaired... I highly recommend one.

It has a great speed and wash cycle very quiet. It does not shake at all. It is very easy to use. I even let my mother use my washer and she loves it. My mother-in-law also comes and tries it out, and now she is going to buy her one because it is easy to open the door and load the washer. It washes the clothes really well. Great and clean easy to put the detergent in the slot. It’s got plenty of room for the clothes to spin and wash. Easy to manage, easy for people to use.

Bought washer (110 28002011) $650.00 December 2011. Tub bearings went out. Cost of repair more than price of new washer. No adjustment offered, since I did not buy a maintenance agreement. I have had nothing but Kenmore Appliances made by Whirlpool for 47 years my first bad experience. I did return to Sears and bought new Kenmore made by Whirlpool, the plain jane this time. I do not want another bearing balancing tub washer as I understand there is a recall on some units because of the failure rate, but not this one. Why Kenmore again, because I trained Searss salesman to sell appliances for 36 years, and cannot change, tried to make myself go to Lowes, just could not---what loyalty. But I am still highly dissatisfied.

Excellent washing machine. Many features with plenty of cycles. Had it for 11 years and have has no trouble. Never been serviced. Its an e machine which saves water and power. If it broke down today, I would buy another.

I bought a Kenmore Elite Washer, Model 796.4147.2210 in May 2013. It has worked just fine until yesterday when it simply stopped powering on. I hit the power button and nothing happens. None of the buttons will work. If I unplug the machine and wait a couple minutes, it will work -- But, after a while or one load, it will go dead again. After searching the internet, I am guessing this is a problem with the Main Control Board, a $220 part. This is pretty much the most expensive washer Kenmore makes, and it was very highly rated. Bought at Sears and they installed it. So disappointing!

It is one of the cheaper models but it gets the job done. As long as you dont pack it too full it will get your clothes really clean. And you save a ton of money because these work just as well as the more expensive models. Its not anything fancy or futuristic but it has a few control knobs and is very easy to use if you arent good with technology. It has a very basic appearance but it looks good overall. Ive had mine for 4 years and I have never had any problems with it at all. These washers are really tough and durable which is the reason I choose to always buy this brand.

I love the capacity of this washer. Its not too loud and Ive never had a problem with it. It is economical, competitively priced, and easy to use. I love that it has a pre-wash setting for soaking extra-soiled items. I love this washers large capacity. I can easily do a weeks worth of laundry in just 2 or 3 loads. Its sturdy construction makes it easily handle even my large blankets and comforters without any trouble. I dont have a separate laundry room but this machines modern, streamlined appearance and the fact that it is so easy to clean makes it an attractive addition to my kitchen area. The moderate price of this washer and its solid construction make it a great value and a wise and excellent investment. Its price is easily paid off in the first few months of use.

Purchased Kenmore Oasis washer 5 years ago. 2 years later computer board had to be changed. Problems again since January 2013. Recently broke down August 2013. Technician has appeared 3 times already and will come again tomorrow. What is wrong with Sears washers and where does Satisfaction Guaranteed or Your Money Back come into place?

Washer Works great, large capacity, quiet. Excellent for all fabrics. Dryer large capacity great variety of settings for both. Does excellent job on large and small loads. Washer is toploading can easily pause to add clothes. Dryer front loader with the same capability.