I have a three-year-old Kenmore Samsung Top Load washer that I bought from Sears. Six months ago it started making grinding noises. I called in a repairman only to find out that they do not repair these as they are on a recall. I went through their recall process and it has been ongoing since February 15, 2017. I was assigned a repair company and given a phone number. I called them and was told that they do not service my location. I contacted Samsung again and they gave me a new repair company after a number of calls and weeks transpired. The new company also did not service my location. In the meantime my washer is getting louder and washing less effectively. I gave Samsung the appliance service that Sears uses and the phone number to contact. I phone this service myself and he indicated that he does the recall repairs for Samsung on these washers. For the last two months I have been contacting Samsung to get them to assign my washer to this service center that they use and it is still not assigned! I have sold my house and must be out in 5 days so I had to buy a new washer and thought I would get the rebate. After reviewing the rebate process, I decided that this company can keep the minute $275 offered. I will never purchase a Samsung anything as long as I can help it. They did not contact me once during the whole process. I had to keep phoning to get updates and new information. The rebate does not compensate enough as it is only 1/3 of a new washer. I thought Kenmore was a great product and had no idea that it was made by Samsung until I started having problems. I guess the days of having a washer for 20 plus years are gone and consumers have to put up with second rate crap that is very expensive and ends up filling up the countrys garbage dumps.

We have bought Kenmore products for years. Never had any problems. We bought the Kenmore Elite washing machine in March 2013. It is in our attached garage. It is rusting around the bleach dispenser - something terrible. After reading reviews, it seems that this has been a problem for several years now and it seems that it hasnt been resolved. After only 2 yrs. 7 months of use, I wouldnt think the washer should be rusting. Im not sure I will be buying a Kenmore again.

Elite High Efficiency Top Loader - We bought our washer less than 2 years ago! It has been extremely noisy the last few months and unbalanced! Yesterday the washer flooded our upstairs and poured through our dining room ceiling! We called Sears and they want $80 just to come out and look at it, meanwhile we have to replace carpet and Sheetrock. How can a company charge so much for a product and not stand by its quality and care about its consumer. A washing machine should last for more than 2 years!! Companies like this need to be held accountable for ripping off the consumer.

It washes clothes very well, but its too noisy and washed clothes too slow. I love the extra small cycles. Very modern and up to date appearance. Washer is very durable, and long lasting. Gets the job done week by week. Kenmore is very reliable every time its in use. Innovative and saves energy. Looks attractive, appealing, stylish, modern. I like the new appearance and style. Nice and Stylish. It has great value overall. I like the value. Getting my money worth. Thats a good thing. Nice quality and value.

Today took the cake. Im washing t-shirts and decided to throw in my bedroom slippers. Well, now I will be throwing them away!!! I cant believe what they turned out like. They were pink and now they are half black. Yes, black!!! Who designed this piece of crap!!! Not happy at all and yes I did take pictures! The only reason I decided to wash them was because I figured I would freshen them up before winter. My washer will be one year old in November of this year 2015!!!

My washer is a little bit older now. It had a good run, was good while it lasted, got all of my stuff clean and had plenty of different setting options. It is on its way out, any load may be its last. I wish it would have lasted a little bit longer, but maybe 5 years is all you can expect out of washer machine??

The appearance looks very modern and good-looking as well inside. The value of the machine had me thinking for a little bit if I should buy it. However, I did, and it went out much better than expected. If you are deciding to buy this, you might as well. Not going to lie, I had some doubts about using this. But, I am very happy I spent my money on this washer as it helped a lot when it came to dirty or stained clothing. It was usually very good. Very well money spent indeed. I hope I shall continue using it as it is very important for cleaning my clothing.

My top load Kenmore Elite Washing machine is 4 years old and has been rusting for the last 2 years. I finally decided to check into replacing the top and I found out it will cost over $350. This is absolutely ridiculous!! In 40 years I have NEVER had a washing machine rust! I will never buy a Kenmore product again!

The washers performance is extremely fast and washes clothes thoroughly. The reliability of this washing machine is really excellent. I can fit two of my usual old loads of laundry into one load now and it cuts my laundry time literally in half and I highly recommend this washing machine. The appearance of this machine is appropriate for what a washing machine would look like. It goes well with my other appliances in my kitchen and I am always getting wonderful comments on how quiet the machine is. The value of this washing machine is above appropriate for the price. Compared to other washing machines this product is highly affordable. It is truly amazing.

The washer did a good job washing and cleaning clothes. It was relatively quiet and I was pleased with its performance. I would recommend this washer to anyone looking to buy a new washing machine. The washing machine had a large enough tub to fit a good size load of laundry. It filled with enough water to clean well and I was very satisfied with my clean clothes. I would recommend this washer to anyone looking to purchase a new washer. I was satisfied with the size of my washer. It fit nicely in the space in my laundry room. Its overall look was nice with easily understood controls. I purchased my washer for a reasonable price and very competitive with other washers on the market. I checked many prices while looking for a washer and was pleased with the price and my purchase.

It runs very well and cleans the clothes the way they should be cleaned. Its quiet and doesnt make a lot of noise while in spin mode. This is a well paid for unit. Its big and wide enough to fit all my clothes in it and do a great job of washing them completely. You cant go wrong with a washer like that. The appearance of my Kenmore washer is something I enjoy looking at and am glad that I bought it also for the good appearance of what it represents. I am enjoying the value of my washer and all it does. I feel I got a great deal when I bought it and would enjoy doing it again if I have to.

During the time we used this washer, I was completely happy with its performance. It got my clothes clean and I had no issues whatsoever. It didnt have all the bells and whistles that todays washers have, but I feel like they werent necessary. The washer was reliable and got the job done! Our old washer lasted for years. I dont remember ever having to call the repairman. I never had a minutes stress at having to find somewhere else to wash my clothes. Id put in the clothes, detergent, press the buttons and the washer did its job! The washer had a quality look to it. It was simple, without a lot of dashboard buttons, and I liked the clean, white finish and simplicity of the machine. I definitely was proud to own this washer. The Kenmore washer we owned was a great value for the purchase price. It wasnt a high end purchase, but suited to our budget, and because of the way it performed, I would not have needed to spend any extra money to get what I wanted.

Our Kenmore washer, purchased in 2006, stopped working recently. Error code F22 appeared on the front panel which is a door latch failure. I ordered another latch and installed it myself. When I attempted to operate the washer the latch immediately failed again and gave the F22 code. I then called Sears appliance repair. When they finally showed up, the technician put a new latch assembly in and it too immediately failed. He said the controller was sending a continuous latch signal which destroys the latch and that I would need a new controller and latch. We had purchased an extended warranty for $319.00 which would cover up to $500.00 in repairs but the price he quoted went beyond that by $287.00. I saw no other choice so I authorized the repair. After the technician left, I looked on the Sears parts website to compare the part prices he had quoted us and found that the repair guys price was double the price Sears quoted. I called the technician to ask him why and he said he had no control over pricing and that I would have to complain to Sears. The Sears rep told me that the repair people get their parts from a different source. I told him there was no way I was going to pay double and asked for a refund on the parts and cancelled the warranty. I eventually received my two refunds. As of this writing, I still have no functional washing machine.

Works well. Drawback is the rinse cycle doesnt always rinse well and multiple rinse cycles may be needed. Easy to use. Settings are clear. Washer has been reliable. Have used it regularly for a few years now and have had no problems at all with it. The appearance of this appliance is good. Standard white front loading washer. Glass door so you can watch it wash your delicates. I am satisfied with the value of the washer I have. It does what it is supposed to and I have not had any mechanical problems with the Kenmore washer. Worth the money for that reliability.

After only 2 years it... DIED! Bearing crapped out. Repairman stated all companies make appliances that die in 2-3 years or COST TOO MUCH to repair. There goes an $800 washer. I suggest paying double for a Speed Queen or Bosch or just buy the extended warranty and make the company pay for a new one when it fails!

I purchase this washer about 3-4 years ago and the problem of rust is getting worst. The rust started after 1 year on the lid then it accelerated to inside and now the rust stays on most of the clothes I wash. When we look inside with a flashlight, we see that inside is all rusted and peeling off. I have a baby coming. When I tried to wash the babys clothes the rust stays on the clothes and its hard to take out. I had to rewash them by hand. Im really frustrated since we follow the manual very well to take care of this machine. I cant believe this will happen to a 3-4 years old washer since my mom is currently using a Maytag for over 10 years and it still works fine without rust. I hope to have it repair by Sears as soon as possible.

Worked well for my big family. I do laundry about three times a week and this washer fulfilled my familys needs. I didnt have many issues. When I did, Sears fixed it. I still have this washer. Very reliable. Never ever had any issues. Ive had other machines that gave us a ton of problems. This machine isnt one. I recommend it for big families like ours. Very pretty or fit in our small laundry room. But it fit big loads of laundry. I would definitely buy more products from this company. I was able to fit my king size comforter in this washer. It was surely worth the money. I had a more expensive washers. That didnt work as well. This one is one of the expensive ones, but its awesome, came with a great warranty.

This washer cleans clothes very effectively, and the cycles take a reasonable time. Best results with stain remover, though. It doesnt have as many settings and options as more deluxe washers, but who needs them? While I wish I had sprung for a larger model, this washer always did the trick. It hasnt broken on me yet, and clothes have always come out clean in the first try. They are not too wet when the cycle ends, either. Simple, white, top-loading design. Clear and simple controls. Not fancy-looking or stylish. No viewing window in the front/door. I was content with its appearance. Uses a reasonable amount of water, so it wont jack up your water bill. All in all, a great value.

I bought a Kenmore Dryer in July 2014. Within 9 months the Lint trap began to morph and catch clothing/linens thereby ruining many. Recently I looked up this issue on the Internet and discovered it is quite common. I have seen a few customers have received free replacement parts that will easily remedy this problem. Today l spent 2.5 hours on the phone asking for help to no avail. Every person I spoke with, there were 8: were professional, kind and understanding. I cannot boast more about the excellent level of wonderful your employees exhibit.My plea is: Could LG please take a look at my machine and include its model number into the small group flashed about this problem? I am hoping LG will agree to send the replacement part(s) to me without charge, as occurred with others in late 2014. My only mistake was not being computer savvy enough to find this site sooner at the best possible time. Because I need to use zipper mesh bags to prevent rips - my clothes are continuously wrinkled after drying. I am asking for mercy and help to remedy this issue, which is quite small in the whole scope of the vastness and excellence of LG. Thank You for your consideration. I look forward to your response.

Gets extremely dirty clothes clean in one wash. Low energy so my utility bills arent high. Great look, and easy to use buttons. Not extremely loud like my previous washer. Definitely big enough to fit all my standard washes. Sometimes my king size comforter can feel like a tight squeeze and the wash isnt the absolute best but it definitely works. Definitely looks great. People always notice it when they see my laundry room. Definitely a nice looking unit not a dated look of some washers. For the cost with the energy costs, its look, and how good the washes are this washer is definitely worth the buy. For its price its hard to beat the combination of looks and features.

Kenmore Elite 4.7 cu ft Top Loader - If I could give it a negative star I would. HORRIBLE and TERRIBLE! I paid over $1000 for this machine and it has not worked properly since I purchased it--less than 3 years ago. I have had the tech come out at least 2x and now this time I keep getting the LE error code. Last Kenmore washer I had worked wonderfully for 13 years. I will NEVER buy another Kenmore AGAIN.

After 7 months from the Kenmore 3 year warranty, the washer is rapidly rusting and chipping, on the top and under portion, in-between the detergent cup and bleach cup. The warranty for cosmetic was 3 years. When the tech came out to the house, he stated and proceeded to put in writing to Sears, this was not covered. The tech took pictures to back my complaint. The pictures never made it attached to the service order that Customer solutions department had received. The Customer Solutions representative, located in the Philippines, proceeded to tell me, I was not covered. The representative told me, he was only there to take my information; the representative CONFIRMED, Sears is aware of the problem and is NOT doing anything about the problem for their customers. Customer Solutions, DID NOT offer any type of solution.Every appliance in the house has been a Kenmore product; I put in a complaint, and of course, still waiting to get a return call. I expected Customer Solutions to have been in the United States. So very disappointed and irritated. Not looking for a brand new washer----just the replacement portion for the top. Because, Sears knows there is a problem.

I have had this washer (Kenmore 50.0 washer top loader) for one year. They have been back to fix it for the fourth time for the same thing! I dont get it, you pay to have the warranty, they come to your house, and are back for the exact same thing. They arent fixing the problem. I tried to talk to the repairman and in his words, Lady, anything you buy nowadays is junk. He even told me that whoever I called and complained about my problem, they dont want to hear it, so they tell you to talk to the repairman about it to get the monkey off their back. Real nice Sears! I wont be buying another thing from you. You dont show up when you’re supposed to and just feed you a line. Im done and wont recommend you to anyone.

The clothes are washed well and the time isnt too long. It isnt too loud. Theres a lot of space for clothes. The machine is reliable and it washes clothes thoroughly. The sound is loud and clear. The washings leave the clothes damp enough to make the dry cycle quick. The appearance is clean and sleek. Its white but the color makes it look clean. It has a grey stripe and the white makes it get dirty easily. The value of it is satisfying and didnt cost much. It is worth the quality of the machine.

It is one of the cheaper models but it gets the job done. As long as you dont pack it too full it will get your clothes really clean. And you save a ton of money because these work just as well as the more expensive models. Its not anything fancy or futuristic but it has a few control knobs and is very easy to use if you arent good with technology. It has a very basic appearance but it looks good overall. Ive had mine for 4 years and I have never had any problems with it at all. These washers are really tough and durable which is the reason I choose to always buy this brand.

After Only owning the Kenmore frontload washer I noticed that it developed A loud squeal while spinning. The Sears repair person tried to convince me that it was normal, but I did not agree. He finally took some of it apart and tightened various parts. I would not buy this machine again from Sears.

We have purchased 2 separate Kenmore Power Miser 55 gal water heaters, warranty for 6 yrs, both have consistently failed from leaking tanks after 4 yrs, even though properly installed with water softener, pressure reducing valves and expansion tank. Warranty for first was honored after an $89.00 service charge to verify failure, and a replacement heater (less efficient and smaller capacity) was provided, and they did ship it to our home. We recycled the failed one. When the second one failed, same $89.00 service charge, and an offer for the same less efficient smaller unit was made ---- however, this time they are out of stock and it will be more than a month before available. In addition, they require that we travel over 20 miles to pick it up ourselves and MUST return the defective water heater to them at that time which requires disconnection of it leaving the wiring and plumbing dangling in the meantime, and loading it ourselves, at a couple 100 lbs or more. Clearly this is a ploy to discourage using the warranty----never in my life have I seen a store require to return of a defective water heater. In their defense, they did offer delivery for a $125.00 (which was no charge last time). The manager at the pick-up Sears outlet also seems to specialize in rudeness when dealing with him. The entire experience with both the heaters and Sears has been terrible!

The Kenmore washer took a giant dump. It ruined my stuff in the garage after leaking all the time. Repairman was reaching for straws and never fixed the leak.The washer was 7 yrs old. Now the Kenmore Dryer isnt drying completely. Have to use Heavy duty extra time because home warranty (rip off) refuses to fix Kenmore machines. The washer was replaced 3 mos ago. We bought Maytag. Love it. Theyre pretty reliable from past experiences... With the possibility of my beloved Sears going out of business Im steering away from Kenmore. That make me sad.

I really love Kenmore washing machines. They have a great variety of different styles. They also have great prices. They definitely were built to last, I would definitely recommend a Kenmore to everyone.

It could be a bit larger but it dries the clothes in a good amount of time with few issues. Goes well with our washer. No major problems. No major issues, does the job with out any problems. I would recommend it to others. Works well with the washer without need for major repairs. It actually has a plain appearance. We didnt buy it to show off but to dry the clothes which it does very well. No problems with how it looks. It was a very good price and since it does a very good job of drying the clothes, we believe that it is a very good value. No issue with the cost.

Its easy to operate. I have lots of allergies to detergents and with the HE washer we always use the extra rinse cycle. Perfect for our home space wise and no excuses for dirty laundry with my girls doing their own laundry. Quilts & bulky items Ive always taken to the laundromat or dry cleaners; cant risk messing up the drum. I have a pre-teen and a toddler in my home, so we have a lot of laundry. This washing machine has survived a long life in this household and I use it to do an average of 5 loads per week, in a good week. It can handle baby clothes covered in spit up, a pre-teens laundry load after changing clothes 10 times per day and even the bedding in our house without problems. With simple controls, it doesnt take a college degree to operate which means I can put other people to work on the laundry and they cant give me the excuse that they dont know how to use the washing machine. This washer has worked nicely for my family of five - we can run it all day with no problems. However, any hair, be it pet or human, that is on our clothes tends to stick underneath the inside rim of the washer, and when I swipe a paper towel around the bottom and sides of the washer, I often find more hair.

We really love our washing machine, never have any issues. He washes a big load of clothes. Gets them very clean and smelling fresh. Has plenty of wash cycles and choices. It is one of those that only uses very little electric. Energy saving.

Bought a front loader and clothes smelled awful if not dried for 2 cycles. Also the front loaders get mildewy and are hard to keep clean. Once I realized to keep door open when not in use and to wash smaller loads it worked fine.

Worked ok. Didnt last as long as expected. Washer was a bit rough on clothes so bought a different brand the next time. Hence have become very disappointed in Sears so have avoided their products.

This washer is terrible. It uses soooo little water that I have 1) remaining soap residue on my clothes, 2) can only do VERY small loads of clothes, 3) I need to always do a 2nd rinse. This washer is not saving me time nor water!! I have always had skin problems. They ARE worse due soap remaining in our clothes!! Have had multiple repairmen out here. Have done everything they have told me to try! They also tell me that they have a lot of calls on this particular washer!! Many problems! Nothing works!! I am calling again tomorrow to order yet another service call. I would sell this washer and buy another one but I cannot pass this along to another unsuspecting person!!! I am sick and tired of this!! Something has to be done!! The only positive thing is it is still under warranty and we do not have to pay for the service calls! If this continues, we are going to load it up and roll it right into the showroom - Sears Brookfield Square - Brookfield, WI and that is not just idle talk - it is a promise!!

I have a Kenmore Elite Oasis HT 28081 Washer. This washer broke down after one year and Sears will not take responsibility of fixing it. Our family has used Kenmore products for many decades, shame on Sears I will never trust their product again. It cost me $933 for this washer, which is supposed to be one of the best and efficient washer and an energy saver. I would like Sears to refund me.

It always works perfect. It may not be very big, but it always does the job. I feel safe using this washer. It has had no problem whatsoever since I bought it. This washer is very reliable. It fits most of my loads and washes them properly. I like how it looks. It is modern, yet traditional. It doesnt look fancy but it looks like a good appliance. I like the color and the size. The price of this appliance is not too high, so I think it is good value for the money.

This is the first time ever in my 67 years life have commented or wrote a review about any product. Kenmore 600 series, triple action, top load washing machine is the worst washing machine I have ever used. It wastes water, detergent, electricity and your time; and you will wind up taking your laundry to commercial washing places after all. It does not have an option for small load water level; Even if you are planning to wash a very small load.After my faithful washing machine broke down after 25 years, I purchased this Kenmore washing Machine. This machine takes a long time to wash clothes (basically just wet the clothes not wash). After I work around the yard every 2 or 3 days I wash my work clothes (3-4 pants and 6 or 7 shirts and socks). I wash them with heavy duty, power wash and 2 rinses. It takes 1 hour 21 minutes. After all, that noise, filling and refilling water, wasting the detergents, the garden soil on my pants knees are still there. I can smear the dirt away with my fingers. Clothes are as dirty as you put them in. Except they are all wet. My wife is so mad for after spending close to $700.00 she has to make a trip to laundromat every week to wash our clothes.

We bought a Kenmore Elite top loading machine less than 5 years ago. The lid started rusting soon after we bought it. It has progressively gotten worse. The whole lid is rusted now. It looks horrible. I take care of all my appliances. I had a previous washer for almost 40 years. I shouldve kept it. It had NO rust anywhere. Kenmore and Sears has cheap, crappy appliances. They are not what they used to be. Think K-Mart quality. DO NOT buy appliances from Sears anymore. If you dont pay through the ** for an extended warranty, you are out of luck. The reason they sell them is because they KNOW their stuff is crap and will not stand behind it. Go to an appliance store where they will stand behind their products. RUN from Sears and Kenmore. Theres a reason they are going out of business.

I thought I would never have good smelling towels again and the washer did the trick. It can really hold a lot of clothing inside. Overall very happy with it. Its performance is long lasting. This washer is very reliable I can always count on it to wash all of my heavy loads of clothing exactly when I need it. I hardly ever have any technical issues with it. This washer has a generally attractive appearance. When I originally bought this washer it was on sale and I think I am satisfied with the value of it. The warranty is great and its worth the money to have fresh smelling clothes.

This product value worths its price, it is easier and faster, no more stress of doing dirty job yourself and if you are tired of stressing yourself go for it. You wont make any regret purchasing the product. It is durable and it works faster than many healthy men can do and this will save your time, money and energy. The washer is beautiful and unique, and eye catching. It has enough space to clean and dry your clothes, no stain and no destruction of your cloth and it is very good. The amount you spent to get it, you are not going to regret this since you will enjoy the product more than what you pay to acquired the product.

My washer makes a noise. It’s been repaired 2 times. I now need to buy new one. Mine is only 2 yrs old. I paid 1000.00 for it from Aarons. Do not buy from a rent to own company. I’m very upset I’m on a fixed income at that.

I dont use it often but I do like the machine. It is easy to use. Although I prefer easy button option and more details. I wish it will let me select more option and a timer that I can preset. Also, long years warranty will be nice. But its the brand that I always like. The price and the quality are always nice and reasonable. All my family like the brand, I dont think Ill change it anytime soon. In fact, my mom has just purchased a washing machine, it might be the next thing Im get.

A very powerful motor that get my clothes clean the first wash. At times I do not have to re wash any of my loads. Keep clothes clean the first wash and with very small amount of detergents. It is a reliable machine in that whenever I need it to clean clothes, it is available to clean for me. I can relied on it to clean virtual any piece and sizes of clothing. Also cleans on all sort of fabrics. I am satisfied with the rugged appearance, since I like the durability of it all. The tough appearance also make me think it is a tough machines that can help me with any tough job. Great value for the job it can do for you giving the versatility of the machine and the work it can do. I am happy for its rugged nature and the tough job it performs.

Makes clothes clean and smell great. Great product and great service. Last a long time. I highly recommend their products. I have had no problems with the upkeep. Easy and affordable for parts and service.

We purchased the washer in July 2013. We did not put the washer in the new home until Oct. of 2013. It has had approximately 20 loads of laundry done in it. It senses, takes on water, agitates, drains and then it tries to spin but does not, just runs. I have to move the selector to drain and spin to get it to spin. I contacted Sears and Kenmore. They said we are responsible for repair even though the washer has had very little use.

It is the best washer I had ever owned. My clothes smell cleaner and fresher. My husband is a personal trainer. His clothes does not have that sweaty smell in them. I can wash with a less amount of detergent and my clothes still get clean. This washer will last forever. It balances out the clothes before the washer starts. This looks like a sleek appliance. It really compliments my home with the design flow of it. It makes my home looks more modernized and beautiful. The washer was a little pricey, but it is worth the cost. I have saved a lot of time not prewashing the clothes with more stains. The value is worth the money.

Satisfied. My clothes are clean and well dried after washing it. Less work. It can load heavy duty - the blankets, sheets, pillow cases. This brand is not expensive but really works well.

It was a front loading Kenmore washer bought from Sears. It started making a noise on the spin cycle and then something snapped inside and it would not do the final spin at all. No support from sears, no support from kenmore. They would not even bother to return our calls. We had to buy a new machine and throw away the old one. Please stop buying products from these two companies as both their product quality and after sales service are extremely poor. At this rate they will soon be joining other out of business companies of yesterday.

I bought an $800 High Efficiency, 4.8 cf capacity washer (Paid $569.00 on sale and it some of the worst money spent) to wash the blankets I make. The machine rolls them into mushrooms and dumps any dirt, hair, etc. on top in a ring. Uses so little water that even on deep fill the clothes are NEVER covered with water. Socks come out looking like they were just worn. I have to spray all socks or they dont get even partly clean. Wont get sweat out unless you use an additive and if you use more than 1/8th cup of detergent, the machine will run for hours. The only way to get water to cover the clothes is to add it. I have to pour three gallons of water in if I want clean clothes. Sears repairman said many of his customers keep a bucket by the machine to add water. There is no deep fill for permanent press or half the other cycles so permanent press is never really clean. DONT ever use bleach as it stays in the washer and ruins the following loads. You cant re-spin if it doesnt get the clothes dry enough, without using a rinse cycle.Quite an experience if it goes out of balance. Getting it to stop spinning means stopping the machine, waiting for the door to unlock and dodging the machine as it takes time to respond. By the way, unless you buy a service contract, if Sears decides its working properly, you have to pay per the Department head at the Sears I bought the machine from. Avoid at all costs. Keep the old one running until you cant buy parts.

Clothes were always thoroughly washed. It also wasnt that loud and washing time was adequate. The problem was that after 3-4 years I had trouble with it and water started to leak and my clothes would come out smelling weird. The first years the washing machine is excellent but a couple years later it starts to leak and your clothes dont come out clean. Especially in my condition, water would leak and it also stopped spinning. Luckily I knew someone who fixes them so I still use it. The appearance is okay. I really like how its white and the window is there to see if your clothes are ready. The size is okay. Its not too big or too small either. Im a little disappointed at the price it was when we got it. The reason is because it ended up needing repairs a few years later. If it would have lasted longer I wouldnt complain.

For 75 days I have had a Kenmore washer that has not worked properly. I waited one month for a repairman to say it is broken. A month later a repairman came. The part shipped was damaged. A new part arrived a week later. After four hours, they installed the part only to break another one. Now waiting for a repairman this Friday. I cant use my machine at all now. The Helpline says they cant help.

It has done a lot of washes some overload but keeps on ticking, whilst doing a pretty good job of getting all the clothes clean. We have had this last machine for ten years, or more so we have no complaints. Yes we would buy another new one when the time comes, depending on the deals a sizable at the time.

We purchased this top loading washer less than a year ago and have been very unsatisfied. Would love our old, no energy efficient, agitating washer back in a heartbeat. This new machine never appears to clean the clothes well. They not only come out a wrinkled mess, they also come out with white splotches and dirt splotches on many dark clothing.

This brand and model gets the job done. No matter what is put in the washer, it always comes out clean. I never have to worry about clothes coming out dirty! With five people in my house, two being teenagers and one toddler, this washer is very reliable. I never worry about having to fix an issue. Reliability in a washer is a must for any household with teenagers and a toddler. The model washer I own is very basic looking, which in my opinion is the best. Basic does not mean cheap since it still functions as a high end washer. The value that you get when you buy a Kenmore is the best. You actually get your moneys worth and more with any and every model. Kenmores worth every penny.

I like my washer. It was kind of expensive to me but its worth it because its one of the best kind of washers and last for years - better to get a good one like that. It washes good and spins so good its like the clothes are halfway dry. Rinses long enough for it to smell good and the clothes are really clean. My washer is white with 3 load sizes; temperature hot, cold or warm. The load sizes are good. You can wash heavy blankets with no problem and small load you can do a few things real fast. Its quiet, doesnt make a lot of noise. And it fits in the kitchen good, a place to put fabric softener in it.

This is the worst washer I have ever owned, it is always going unlevel. I have had it four or five years and the tub has already been replaced once. I dont think any of the new washers with this type of tub and ball as a ringer are any count. They need to go back to the old washers.

The products are reliable. They are both 5 years old and I have not had any problems with them. We have a lot of dirty clothes with a family of 3 young boys and the appliances have held up great.

The products are user friendly. They also dont break easy and last a long time. My washer is very good at washing which it is its job. My clothes come out clean. Both products are energy/Eco friendly.

Does a good job every time and would recommend it to anyone wanting a great machine that will last you a very long time. My next purchase will be the same. It is just right for the two of us. Very easy to load up and easy to unload. Has just the right amount of space and a nice holder for the silverware. It is a nice machine that adds to the decor of my kitchen, I have got several compliments on the design of the washer and the white color. I got a great deal on this item as I always price match with all other competitors so I get the absolute best price for the machine I purchased.

My washer washes well. It is very fast and I can can get my laundry done super fast. I have tried other washers but I ended up paying more for them because they didnt work very well. My washer is very reliable because it washes and rinses my clothes well. Since I got it, it has been performing extremely well. I have not had any issues with it so far. My washer is very good looking. It has a nice polished look and it has kept its appearance for a long time. It is still shiny and good looking. The value of my washer is high because it is strongly made. It lasted years with me and has shown no signs of wear or tear. I believe this washer will last me a lifetime.

Simple to use and starts and dries quickly. Kenmore one of the best brands on the market. Very efficient and water and electricity conscious. Like the options. Had for years - never had an issue. Never has needed to be fixed. It dries in proper time. Washer is water efficient. Kenmore offers great warranties and doesnt cost a lot extra for the warranty. ust typical white appliances. Looks not important. It needs to wash and dry which it does. If people are talking about the look of my washer they are nuts. You get what you pay for and more. Kenmore is the best brand on the market. Theyre reliable. They will fix it when it needs to be fixed with the warranties.

Ive had my Kenmore for more than 15 years and it still works great! Ive never had any issues with it and I would have highly recommend this washer to my friends and family. I can always count on my Kenmore washer to work for me. It has never let me down. My Kenmore washer has a nice and basic appearance. Its value is top notch!

My clothes come out clean and the stains are removed. Its easy to use and is fairly quiet. The knobs come off on the unit and sometimes I need to use pliers to turn the handle. Im pleased with how reliable it is. It just happened to be a problem with the handles and knobs that fall off. Its not overused as there are only two people in this house. Its very stylish as washers go. Equally distributed buttons and knobby. Its easy to keep clean and is appealing. Its very quiet and seems to make very little movement.The value of a washing machine is the way it cleans the clothing. It seems that this units such as this have a great value because they seem to work very well.

I have rust in the first three months of the washing machine, within four years I have Rust throughout the damn thing and they will not fix it or replace it. I pay for five year warranty and they still will not replace my washing Machine.

I have owned my washer for three years and I have never disliked an appliance more than this machine. The washer is Energy Star but this could be the most hypocritical statement made. I just did a load of clothes and it ran through the entire cycle and there were spots on some clothes that werent even wet. I can never just use the automatic settings because the washer does not know how to add the appropriate amount of water. I constantly have to start over the cycle so the machine will add more water or lift the lid so the machine is faked out so it will add more water. And if I forget to do this and all the cycles are complete, I will run the wash or rinse cycle again. Also, the machine will not let me rinse using hot water. How does the machine know what I want to rinse and the temperature that I should be rinsing in. It is extremely frustrating to not be able to select the features, I know are best for the items I am washing. Also the Express Cycle will not let me select hot water. Clearly the operator should be able to select the water temperature no matter what the cycle is. When I need to add clothes, I lift the lid while I go collect the clothes from my childrens rooms and if I dont get back in a set number of minutes, the machine will start to drain itself. I get back before it is done draining but there is no override and therefore it takes more of my time to wait until it drains fully and then again I waste water by having to start all over. Also, sometimes I need to raise the lid again but I dont want to add any additional water. Well there is no way to keep the washer from adding water after you lift the lid. Again more water waste!!! If I could leave the lid up while the washer fills with water, I would be able to check if my clothes have faded and add more clothes if I want and this would not only save water but save me very valuable time. Speaking of time, with my previous machine, I could do a complete cycle in 30 minutes and therefore I could complete 2-3 loads of laundry in the evening. But now one load is the most I can do. Even if I do the Express Cycle, this is 35 minutes and then I have to rinse again (which is another 24 minutes) so it takes an hour and the clothes are no cleaner than before. The tray for where you add bleach never drains completely. Therefore I rarely use bleach for fear that the residual water left in the tray may bleach my next load of clothes. When I do use bleach, I wipe the tray dry to ensure the bleach residue is gone. In closing, I wish Kenmore would do a more complete test market to ensure their appliances work for the users and not cater to unjustified government regulations. I assure you I use far more water and electricity with my current Kenmore Elite washer than I used with the my previous machines.

It cleans my clothes amazingly well. It uses less water too. This washer is amazing and I would recommend it to anyone who is in the market for a new washer. My washer is still going strong. No breaks. Ive had no problems with it yet and Im thinking that I will not have any for a long time. I rate this ten out of ten. This washer is beautiful. Sleek in design and wonderful to look at. Wouldnt have it any other way. Perfect and flawless designing. It is definitely worth the price. The price is so cheap compared to what it actually worth. I would pay thrice as much as I did for this washer, 20 times over. Keep it up.

Works great. It fits all your loads in at once! Its efficient and gets the job done with multiple loads, and its energy-efficient. It saves time and money especially with a busy schedule. Its white, front loader, and fits in my pantry space. Not too big. Cost about $900.

My washing machine has been completely reliable and faithful servant for many years. It has performed flawlessly and done its job as intended without fail. I would highly recommend this product. Thats about all I have to say.

We have never had a single problem with our set of Kenmores. We did not buy the top of the line more of the bottom line, no bells and whistle. The settings are easy to read and turn knobs too, Im blind/low vision and markings are bold enough for me to see. Baskets are more than big enough to handle all of our washing loads. No extra settings to cluster the facial plates with settings we will never use. Bleach trough in the right place and easy to pour into, big enough to hold recommended amount, softener container in the middle easy to get to, softener lid can be a little hard to get off if you cut your fingernails too short. Product and price was right, have had for 5 years no service calls, bought a set for daughter.

Ill try to be as fair as I can without cursing. I really, really HATE my Kenmore high efficiency washing machine. It takes literally hours if not the whole day to wash a single load. And when the cycle complete light says its done and I open the lid, Im usually looking at a load that has not spun and is soaking wet. Ive tried every setting and Im constantly having to come back to the machine to check if its going o.k. I thought by purchasing this machine I would save on water but instead, I end up rewashing loads and wasting time. Its a nightmare. Its a fairly new machine and Im already considering taking it to the dump and buying a new one. I wouldnt want to donate it. Nobody deserves a machine like this. Ive had family members ask me how I like my machine because they needed a new one. I told them not to buy the high efficiency ones. I told them the truth. I HATE IT! I will never ever buy another one like this or recommend it to anyone. It may even deter me from buying Kenmore products too.

Kenmore is really a great brand and I trust it. Out of the whole 5 years that Ive had this particular washer Ive never had to repair it, buy parts for it, is still up to its name Kenmore. Just a regular white washer not too many buttons and knobs but very easy to clean and it worked wonderfully. I loved it. It did not tear up my clothes. Ive had a washing that used to heat my clothes up.

After 27 years I needed to buy a new washer and there were only ones without agitators so that is what we bought. Worst decision ever. There is no soak cycle; clothes often end up under one item like a parachute without getting clean or rinsed and causing another wash cycle. Absolutely dislike this washer.

Purchased Kenmore from Sears Appliance Store 2 years ago. 1 week after the normal warranty ended it stopped working. I had purchased an extended warranty. So they diagnosed and ordered a replacement gear box. A week and half later they came and installed it. It was a remanufactured gear box. Immediately it smelled awful, a horrible industrial grease smell. Within a week it was making a horrible noise. We stopped using it and went out and bought a far superior brand, because I had it with Sears and Kenmore. When the old washer was removed, there was oil all over the floor underneath it. So the remanufactured gear box was total garbage, leaking oil from day one. Poor quality doesnt even begin to describe the washer or the replacement parts. No wonder Sears is looking at selling the Kenmore brand. Its worthless.

This washer has had a much larger workload than I intended when I bought it 2 1/2 years ago (7 adults), and it is still as quiet and reliable as the day I hooked it up. And with all the setting levels available, it has always done an outstanding job of actually getting our construction-worker clothes clean as new. Has done an average of eleven loads a week for 2 1/2 years and still runs and cleans like new: even for the three of us construction workers, two car mechanics, and two ladies in the house. Its appearance is modern, but without looking like an airliner cockpit with all those confusing lights and controls that youll never use. After 2 1/2 years of washing for seven adults without a single breakdown, it still performs like new. I think weve already got our moneys worth out of it.

The washer constantly smells like mildew, even after cleaning the gasket with bleach, and running an empty load with hot water and bleach. I have heard from several other friends that they have the same issue with this washer. My laundry room always smells like mildew, and clothes have to be removed immediately, or they will need to be re-washed.

It worked really good, got all our baby clothes clean. Only thing I didnt like is it ate up her socks. It did a really good job of getting stains out and runs very quiet. It was not as energy efficient as I wouldve liked but a great washer. It was very reliable I could wash big loads at a time with no problem. It did eat my daughters socks and one time caused it to malfunction but we had someone fix it. I like that it looks like a heavy duty washer at the laundromat. It looked very nice and well put together. It also had a lot of different wash cycles to choose from on panel.

I purchased this washer based on Consumer Reports and other recommendations. I have had nothing but problems with this washer. Been a little over a year since new and had Sears techs out 3 times. Water leaks out of the overflow valve on the back and floods the floor. Tech says to use low suds detergent which I do. We cannot wash more than 4 towels at a time. Must use a minimal amount of detergent. Can hardly use any detergent when washing sheets and blankets as it goes out the overflow valve onto the floor. Sears tech says its the way the machine is made. Im ready to dump this washer and get something else which is a shame as I have all Kenmore appliances and have always bought Kenmore for the past 40 years. Sears needs to do something about the design of this washer.

We bought 2 Kenmore Stacked Washer/Dryer units (Gas) for our newly remodeled laundry room 3 1/2 years ago. One washer unit needed to be repaired after 2 years and now has broken down completely. The other washer unit is now having issues and the repair company told us it would be too expensive to repair and we’d be better off buying a new unit. So after 3 1/2 short years, we are forced to buy 2 new units!! We definitely will not be buying Kenmore but are going to try Whirlpool brand and pay $195 extra for the five year extended warranty since it seems things aren’t made to last anymore!! I will never buy Kenmore again!!

Kenmore Connect Washer. Ive owned this new washer for just over 6 months and have had 3 service calls to get it fixed; including complete replacement of the computer chips. And it died again today! BEWARE!! After 17 service visits, Im told I can get my money back... 14 to go! Thanks Sears/Kenmore!!!

It was very dependable when I had it. I had no problems with it from what I recall. It worked at all times and cleaned the clothes well. It wasnt too noisy but it did its job. I would expect a hassle free product from Sears since the expectation is that it would be very reliable and competitively priced product.

I like it because it is easy to use and the feeling of the clothes after they are cleaned is refreshing. I recommend it because of the reliability of it. The washer is so nice - the design and everything is awesome. I love the clean and sleek look it has. I love getting things that are quality for your money and this is one of the items I would recommend to anyone who is looking for the same thing as I was.

Good, reliable machine. It cleans my clothes, and there is the ability to wash differently size loads. I have a choice of water temperatures, activity of washer and length of was washing time. It is a very excellent machine.

Works every time, never fails. Clothes sparkle and machine is sturdy and never needs repair. Fits perfect in laundry room. Easy to operate and unload clothes and color of appliance suits to a T.

Its easy to used, carries an incredible amount of clothes in one load and just gets the job done all around. A definite recommendation. I bought it some time ago, more than a year now and its still going as strong as ever. It shows no sign of breaking down any time soon. Its a simple, discreet looking thing. Im not one for much splash and pizzazz, so its nice to have a plain washer that looks nice without stealing every eye in the room. Definitely not expensive, and well worth the price of purchase. One of the best washers on the market and with a price you cant beat.

This washer is durable and reliable. It cleans clothes very well yet is gentle on fabrics. Leaves me feeling like it cleaned my clothes thoroughly. Kenmore is a brand I trust. I have owned 2 Kenmore washers in my lifetime. The first one I bought I gave to my daughter and still works today. I wouldnt purchase another brand. Its your typical top loading washing machine in the standard white color. Directions for use are under the lid top. Agitation type tub. This Kenmore washer is very affordable. This specific washer to me was priced to sell. Its a great price for such a wonderful, reliable brand name washer.

I regularly use my washer and after a few days of testing different settings, Ive found the perfect settings for me. After that, this washer has never failed to get the job done. Since I live by myself, this washer is able to comfortably for all of my clothing items with extra room to spare. This makes the washing process easy for the machine and prevents it from getting congested. The appearance is rather minimalist and does not possess any fancy designs. I like this type of design because it helps the machine match any types of surroundings and not bring too much attention to itself. While lacking some features of the most cutting-edge washers, this machine is economical because it gets all the basic needs accomplished efficiently at a fairly reasonable price point.

Never had a single problem with the machine. It would get used at least twice a week. Clothes come out smelling fresh and clean every time. This is the most reliable machine I have ever used. It provides everything someone could want in a machine and handles large loads easily on a regular basis. It looks like any other machine that you purchase, you arent going in expecting some super sleek design but its practical for its use and fits the build. The price was right in line with all others but you are getting much better quality for what you are spending your money on for a home unit that is reliable.

Horrendous customer service. Installation done incorrectly. Salesman only cared about the sale and made guarantees that did not occur. The washing machine is of good quality but is very difficult to clean as parts that are visibly dirty cannot be reached. Would never go Kenmore again.

The washer works very well. Its energy efficient & gets your clothes very clean. Uses less water but still gives you a good clean. It is very quiet as well which I like. It is not reliable. I have had to have multiple repairs in the 2 1/2 years that I had it. The repairs took multiple services to even find the problem. I also had to get the panel repaired because of a shortage. It look very cute. It has a glass window so it look very modern and new age. It has a large look but it fits well in my wash room. I like the white finish on it. The value of the washer is good as long as I can get it to work. I had a warranty so it paid for the repairs but the quality is not very dependable so it takes the value down.

I bought my Kenmore washer 6 years ago, it was a used one so I dont know if that fits with what you want. I have been very happy with it, no problems at all. I wish all products I have purchased were as well made and dependable as my Kenmore. Keep up the good work.

Sears was having a no interest promo on appliances & I desperately needed a new washer. Salesman talked me into the Series 500 (Model 25132) claiming it was the best & extremely energy efficient. Since my purchaser, my clothes always come out with soap stains, tangled in 1 huge heap and not to mention, still dirty. I only use recommended detergent, in recommended doses, load as instructed in the manual... But same story every time. After dealing with this for about a year, Ive learned to automatically redistribute after every wash, then wash again and then re-rinse EVERY SINGLE LOAD. And I guess its energy efficient because it uses NO WATER. It merely dampens the clothes. And there is no option to add water.I have never written a complaint about any product I have ever purchased but this truly is a horrible product & I regret buying it every time I do laundry. And to top it off, the salesman at Sears, after saying that this machine was eligible for no interest (as it was ONE DOLLAR less than their minimum), casually told me - after he processed the transaction - that it was not. I asked to please check with a manager, who he called, and the manager, without even allowing me to speak, dismissed me & my purchase and walked away. Never. Again. I realize there is nothing that can be done at this point - I just thought this might help someone else avoid this disaster of a product.

I purchased a Kenmore washing machine almost 2 years ago… I’ve had at least four service calls on it and has a clicking sound all hours of the day and night. They have been out to my house numerous times. They’ve replaced everything they say electronically the problem has gone away for about six months. Now it started again… I don’t even want to bother with them anymore so I just prop up the lid door so I don’t hear the sound in the middle of the night. Other than that it cleans fantastically. Was so much less soap and so much less water, Kenmore model number 110.25132411!

I purchased a Kenmore Elite HE3T washer last February 2009. After 20 months of use, there was an F35 error. I am using the HE detergent. Several attempts to clear the lines and analog water pressure sensor only provides temporary relief. The washers door ring is also a breeding ground for mold. I will purchase a new sensor from a local parts supplier.

This machine worth $1,000 is a joke. In five years, we have had nothing but problems. They will not fix it, but it is on the recall list. They want me to buy another warranty. What a shame. Now, I need to buy a new washer.

I have always bought Kenmore washers. This is my third and I always buy the basic one with the biggest capacity. This one was under $400.00. The best reason to buy Kenmore is its from Sears and they stand behind their products.

My wife and I purchased a Sears Kenmore Elite Washer and Dryer in May 2012. We have found rust on the face and on the hinges. The service staff changed some parts at a cost of $350. The rust was not removed nor could we get a reassurance that the rust would be abated. We found that LG manufactured this machine and we are in the process of filing a complaint with LG. I think Sears needs to be responsible since it is their name on the product. Anyone else have any problems?

After I wash my clothes its clean enough and dries very quick. After I dried it I folded it very easily. Im satisfied with the results of my laundry. No hassles for me and my husband.

My Kenmore washer is a creamy white color like most washers and it is not super fancy looking but it is nice. Some minor issues and fails but its a good washer and worth the money you pay. We have had to get it fixed at least once since the water was not coming out hardly at all and the calcium deposits had built up as well. And sometimes the clothes do come out a bit soaked still so I guess it just does not spin right sometimes. But other than that it seems to work fine. It still does what it is supposed to and washes clothes fine.

Was extremely noisy and took too long to wash a load of laundry. Not reliable at all. It just died too quickly and was extremely noisy when running. It looked great, was black with stainless steel finish and just looked fabulous, but it died within three years and took too long to wash one load of laundry, over an hour and a half to wash just one load of laundry. It died completely within 3 years of purchase, which is not near long enough, so it was not worth the money I spent for it.