Oven works well with excellent temperature control so whenever you set the temp to what is called for you get the proper result. The controls are easy to use, read, and operate. The oven timer is easy to set and use as well as the clock.

I purchased a Sears Kenmore elite glass top range in the December 2009. Just before Thanksgiving 2013 my mom had cook dinner using one of the burners on top. My sister and I were visiting with her and we left after she finished eating. She went to bed at that time and we left her alone in her house. About an hour later her dog woke her up and she realize that something was very wrong. She grabbed her dog and her cell phone and went outside. She called 911 and the fire department and the paramedics came. Her home was filled with carbon monoxide and the dog actually saved her life by waking her up.Even though my sister had checked the stove after she cooked dinner for my mother, the oven had turned on by itself while she was asleep. The Oven had not been used more than two or three times and almost 4 years of ownership. My mother was in the hospital for almost 3 days on oxygen to clear the carbon monoxide from her blood. If it had not been for her dog we would have been planning a funeral rather than Thanksgiving and Christmas holidays.The oven is now with my insurance company at a laboratory for examination. I have read many, many stories about these ovens and stoves turning on and off the burners and ovens of at will. There was a recall in 2009 of 200,000 units. They must be waiting until the press or the liability is enough to do another recall. I put Kenmore appliances throughout the residence and I am very sorry for that now.

I bought my Kenmore range a few years ago and I smell gas especially when using the broiler. A serviceman did come out and also checked the oven temp. He said all was fine. I still smell gas when using the broiler for a few minutes. I must also preheat the oven long and set 5-20 degrees higher. Sears should have stuck with Kenmore, Craftsman, and their durable jeans. They started sending their work out and that was their downfall. What a shame!

We purchased Kenmore washing machine 110.26132410 in March 2016. It has been the “washing machine from hell.” First I noticed the huge amount of lint in the filter of the dryer (same dryer I had with the old washer) when I laundered towels, and these towels were becoming frayed and worn. Then I noticed that there were holes in some towels, as if eaten out by bleach. I had used only as much bleach as indicated in the manual and put it in the bleach dispenser. Finally before my one year warranty ran out, I called for a technician. He found nothing wrong, but noticed that the bleach on my shelf was the “splash-less” type. He said that the bleach just goes to the bottom of the tub and could just stay there and not mix with the water enough and therefore get on the towels. He suggested that I use the “liquid” type bleach. There was no mention in the manual to use only the liquid bleach. I will say that there have been no new holes in my towels, but my towels have continued to wear out at an unusually high rate, and the lint filter on the dryer is still completely full after each load. I also noticed that this washer did not clean well and sometimes noticed that some clothes were not even wet. When I bought this, I had thought that the feature of “deep fill” would be useful, but found that it could only be used with “heavy duty” setting or above, not for “normal” or below. This washer has proven to be very unsatisfactory, and I will buy a new washer when I can afford to do so.

When opening oven door on Kenmore wall oven, handle fell off one side and glass door exploded into me. There were shards of glass everywhere, even countertops, and I had a small cut on my foot. The company is sending a repairman who we have to pay $250, despite all the phone calls and emails to corporate. We feel this was a defective piece of equipment, and seeing several other complaints of similar happenings, I feel we should not have to pay for service call or the repair/replacement. I will never buy Kenmore products again after this incident. And will do my best to spread the word.

Ive had this range for 6-7 years now. The motherboard was replaced 8 times in 4 years (fading, blinking, etc) and yet Sears would NOT replace it, they did extend my warranty one time, but its the absolute worst. If this range (Gas, Elite, Model 790) is not a lemon, I dont know what is. The repair guy (Mikey, on a first name basis because he was here so much) came to replace it one time and the one he brought, brand new, didnt work. I would never purchase another Sears product. Kenmore used to the Gold Standard and Sears used to be the King of customer service, no longer.

The range is easy to use and heats up really fast. It would be better if it had an induction system. The range does not appear to come with a hood and fan system which would be helpful if they did offer those to go with it. I like that it comes in different colors. Very helpful that it comes in gas and electric. Knobs come off for easy cleaning and the top raises so you can get underneath.

I have been trying for over a month to get a replacement part for my Kenmore Elite Over the Range Microwave oven. Sears, Searsparts, or even Sears Customer Service is either UNWILLING or UNABLE to fulfill my request. I will NEVER purchase another Kenmore Elite product. The part I needed is just the light socket that shines down on the range. It seems like such a simple request, however my experience has been most frustrating dealing with Sears or their part department. The part I need is shown below.

I really have had a very good experience with this dishwasher. I was always pleased with how well the dishes were clean. As long as I used a very good brand of dishwasher liquid and arranged the dishes in the washer so that nothing was covered up by another dish the dishes all came out very clean and spot free. The size of this washer was good for my family of 5. We didnt have to do much hand washing as we were always able to put most if not all the dishes into this washer to be washed. I love the color of this washer because it matched the colors of my other appliances. Black does not show a lot of stains. It just really blends well even with my cabinetry. It is very easy to wipe clean. The perceived value is that it is a good solid brand that is worth more than the money paid for it. It makes my life so much easier being that we do have a nice sized family and as much as I hate to do the dishes this really makes it easy for me to get the dishes done so it is more worth the money we paid for it.

I installed a new Kenmore smooth top range. The oven racks are not level. I used a two-foot level on the top of the range and had the top tilted almost a quarter inch forward. However, the oven racks still tilt backwards a quarter inch! At the same time, the level on the face of the door says it is plumb and level. What the **? It is also very hard to use the cooktop. It seems that we have to cook everything on low or it is just too hot that it will boil water well.

I purchased my refrigerator from Sears in 2009. In the first year, I experienced the inside light not turning off and melting the cover to the lights. I am well out of warranty now, and my fridge stopped making anything cold. No error codes or signals, opened my fridge and freezer to puddles of cesspool of muck. It appears as though everything is fine from the outside. Apparently I need a new condenser. I have had nothing but countless strange problems with my fridge, hindsight is 20/20 now. I would NEVER purchase another from Sears or Kenmore. Expensive pile of chrome junk, paperweight at best.

We were so happy with the features of our side by side refrigerator. Until after 2 years after purchase it stopped cooling. My old cheap fridge that it replaced lasted 10.5 years. I purchased this more expensive refrigerator as I thought LG/Kenmore was a good brand (also bought a stove & washer dryer by them. Upon researching the problem, looks like there is a class action suit against LG due to faulty compressors failing after 3 years, which they claim LG knew about, but kept selling these. Now I am out a freezer full of meat and have an expensive repair. THIS IS NOT FAIR. I had a repairmen come diagnose the problem and he said it is the compressor. $300 for parts and $600 for labor. That IS $900 to fix my $1400 fridge. A MAJOR APPLIANCE SHOULD BE BACKED BY BY AT LEAST A FIVE YEAR PARTS AND LABOR WARRANTY. I was not expecting to buy a new fridge every 2 years.

Large oven, heavy iron burner grills, timer, electronic lighters. Like it all except the push button controls for the oven etc. were not very sturdy and the mounts broke and had to re-enforce and remount the panel from the inside. Only one problem... That of the control panel mounting weakness. Have had a great experience with all my Kenmore products and see no reason not to continue buying them in the future when needed. The products are solid and the prices are very reasonable for a great dependable product.

My washer, a Kenmore top-loading washer, model 2002 was purchased brand new from Sears. It is exactly 9 years old. It still washes, but for about 3 years now, it ALWAYS gets out of balance! The ONLY time it doesnt bang around out of balance is the very rare occasion I wash an extra small load. I am one person and wash 1 medium load about once a week. Sometimes a sort of large load,This washer has never been heavily used in any way. But, no matter how carefully I arrange the laundry in the washer when it gets to the spin cycle it sounds like someone is banging around inside it with a sledgehammer. The machine usually moves out of place it bangs so hard. There is no way to balance a load in this machine! Also - I HATE the safety lid lock button that makes me wait forever to be able to open the lid and try to re-arrange the load so it will not bang - but half the time - I cant really see why its out of balance and rearranging often still doesnt work ANYWAY. This was the least expensive washer they had - but I urge you - DONT buy it or buy any they have similar to the 2002 model. My mom had a Kenmore that lasted over 35 years. Boy, the old saying they dont make em like that anymore is an understatement. Im of the opinion a $300+ washer that gets medium use should last AT LEAST 15 years BEFORE it presents problems. This one started this problem at 6 years old. Also - I hope my next washer does NOT have a safety lid lock. It is an entirely unnecessary issue that presents way too many problems!

The Kenmore microwave oven was installed by our contractor, new, April 2018. It immediately developed problems: blowing fuse, turning off immediately, etc. It was service five times in the first year. I think it should have been replaced, but no. Their warranty literature says it will be fixed or replaced but thats not how it works out. Most of the issues were with the design of the door latch. This I find is a common issue with microwave ovens. The servicer took over 5 months to figure it out and repair. Now the microwave oven is blowing circuit breaker again but its out of warranty so Sears refuses to cover repairs or replace. Doesnt matter to them they they manufactured a faulty product. Once out of warranty its screw you.

I wanted to get the stainless steel to match the rest of my appliances. Its beautiful and sleek and it looks great with the oven, the microwave and the refrigerator. In this washer I am able to pack everything - plates, cups, and even pots and pans. I only have to do one load and I am done. I put the kids cups as well as the glass cups, fork, knives and spoons, even the ones I use for cooking. Even when I forget to clean thoroughly, it leaves dishes real clean and it dries them real good. The dish its still spic and span. This dishwasher was very expensive but well worth it. I would recommend it to anyone.

It was perfect. I would buy another one if I could afford it. It kept everything cooled or frozen exactly how it should. It was HUGE. Lots of room for any size container. The places in the door were awesome. The drawers were big and roomy as well. The freezer side wasnt hampered by the ice maker either. I loved the stainless steel. Easy to clean. Shiny. Sexy. Much better than the typical textured outside of most refrigerators. Smooth. Lovely. It was priced perfectly. Mid-range. It was a scratch and dent model too so there was an additional discount which made it much more appealing to me and much more affordable.

Fire started in bottom of the oven. I tried to douse it with baking soda but to no avail; nor was I able to turn off the oven/range to stop the fire. It wouldnt turn off. I had to pull the range from the wall and unplug it from the electrical outlet. When I looked inside, the fire had gone out and you could see the charred element. Within a few minutes, another part of the element broke into two. Ive seen many other complaints about Kenmore ranges especially this model. I have not seen any attempt from Kenmore or Sears to recall or notify owners of this potential serious problem, nor have I seen any compensation to those owners who recently purchased the range.

The best dryer I ever own. If you own one of these you will fall in love with this one and it will do the job for you. You might pay a little more for it but it will be worth it. It will take big loads. Little loads also. Will get your clothes dry like you. You will be happy with it like it was for me. It is worth the money. You can get it in many different colors. It will fit in with your others thing and will always be in style and also can be put almost anywhere. It is a good value. The price is in your price range. Also it will always do the job for the price and will be right for you and you will be happy with it.

I am really happy with my Kenmore. It is a trusted name and its a great appliance to own. I bought it because it was affordable and easily obtainable in all income ranges. It had a great appearance too. It has had many looks and works well. I like the style and appearance of it. It is perfect the way it is. Please don’t change it and hike the price up. Affordability is most important. I’ve had it a long time and would purchase again if the need arises.

This fridge lasted almost 3 years before I moved and left it at my old home. It worked very well and the ice machine was fantastic. The produce stayed very fresh also. Very small freezer. Too small to do big shopping trips at one time. Always had to rearrange and stuff things in. The produce drawers are small too. Stainless steel was beautiful. The shininess always showed. The machines were elegant. The inside was refined and modern. It was very nice looking in general. The value was just fine. The price was just right for a machine that lasted for so long and never had an mechanical issues. The value was very balanced.

Well built and designed to work for a long time. My family loves ours. Had it for over 10 years. Would recommend one to anyone, small or big family. The size and space inside and out fits our lifestyle, plenty of storage space in lunch meat and vegetables drawers, lots of shelf space. Sits tall and straight and very level, built solid to withstand the family who opens and shuts it often. Easy to keep clean. Just wipe and go. The price range fit nicely within our budget, very affordable. You get what you pay for. Very competitive price, cant beat it. Very nice.

Im very satisfied with its performance. I never really have an issue with stuck on food or cloudiness. It thoroughly cleans and sterilizes my dishes and it doesnt take hours either. Very good model for mid price range dishwasher. I have actually moved houses and the size of the dishwasher and location has been a perfect fit both times. I went from a very large kitchen to a much smaller one and it fit with no problem. I really would have liked a sleeker look but for the price and performance I am very satisfied. The white color doesnt stain or dirty either. Very, very, very happy with the performance I am getting for the dollar amount I paid. Excellent value. This is a very good brand and model for someone that is at my income level looking for a new dishwasher.

I have purchased Kenmore appliances since 1962. Washer, Dryer, dishwasher, range, microwave and even an electric can opener. I have complained loudly and often about this washing machine. I have contacted the Sears store where I purchased a washer & dryer in August 2012. The design of this machine is unbelievable and I am far from satisfied. This machine requires that one put the clothes and detergent and/or bleach in with the clothes. The machine immediately locks and fills with about a quart of water. Meanwhile, the clothes are setting in strong soapy water or bleach for over a minute. Subsequently, it results in spotted and ruined clothing, towels, sheets, etc. In addition, you can only wash clothes in the delicate cycle, to prevent ripping and shredding of laundry. Once the cycle is finished, one must go to the rinse/spin cycle in order to add Downy. This wastes water.Finally, I was directed to Repair Service where the Rep told me that the cost of a one year warranty was $80.00. She said that I only had to pay her $49.99 at that time and to give a check to the repairman for the additional $30.01 on the day of service. I thought it odd that she would not allow me to pay the entire $80.00 while on the phone but went along with it anyway. I was in TOTAL SHOCK when the repairman told me that I had to write him a check for $80.00. I explained to him what the Warranty Rep had told me and he said that the Warranty was $49.99 per month with an $80.00 deductible each visit. Who in his or her right mind would pay $599.88 for a contract on a washing machine? One could purchase a top of the line washer for this amount.SEARS IS GOING OUT OF BUSINESS AS A RESULT OF POOR SALES (I WONDER WHY). Do not make any purchase from Sears because the motto on the doors of each store say, Satisfaction guaranteed or your money back is not worth the ink that it was stamped on with! Sears has promised to refund me $49.99+$80.00+$30.00 gift card. This paltry sum does not even begin to reimburse me for all of the discolors clothes, towels, blankets and all of the discolored clothes that have been ruined by this machine! My attorney (Consumer Affairs attorney) is filing a lawsuit in federal court. If anyone else wants to join in on this lawsuit, you may e-mail me! Do not waste your time trying to deal with corporate because they will do nothing to help you. I am 71 years old and was not told of the bad features on this machine.

I purchased a Kenmore oven and the racks keep falling while cooking. I called the Sears outlet store where I purchased the oven and was told to try buying new oven racks. I purchased new oven racks through Sears and still while cooking a turkey the same problem existed with new racks. It caused a grease fire and I was burnt. After several calls to Sears I finally spoke to a corporate person who sent a repairman out at Sears expense. The Repairman said he could not fix the problem the oven walls were defective. The serviceman immediately called Sears from my home on his cell phone and I was offered 20% off a new oven if I purchased from Sears.I told the corporate person I would not accept that offer of 20% and that my oven is only three years old. It should last at least 15 years and would be talking to his supervisor on the next business day. I also told him I was going to seek legal advice, expose Sears through our local news station in the SF Bay Area if this issue was not resolved. Im shocked that this has taken so many phone calls and a service call and I still was offered 20% off a new oven and not a replacement oven. I have purchased numerous appliances through Sears and never received a run around such as this. This is a Health and Safety issue. I see other complaints such as mine online regarding wall ovens purchased through Sears. We should all seek legal help and expose Sears on the way they are handling their health and safety issues.

I have owned numerous Kenmore appliances: refrigerators, dishwashers, washing machines, stoves and dryers. I have been very satisfied with their products. I highly recommend Kenmore appliances. I prefer them over many more highly advertised brands. I have owned others, had more issues and went back to Kenmore.

I absolutely hate to put down such a venerable old name as Sears and Kenmore. I bought a brand new high end refrigerator, range microwave and dishwasher from Sears 6 years ago, and they have all been falling apart ever since. Its heartbreaking as I had old appliances that I chucked out that had served me well for 30 years, but after a kitchen remodel, I wanted all shiny new stainless steel appliances. The troubles started soon after purchase, and now two of the appliances are non-functional, and the other two are limping along.REFRIGERATOR - Be sure to look over very well any refrigerator you buy. For some odd reason, this Kenmore stops the rack several inches short of the rear of the fridge. Not only cheats you out of valuable space, things are constantly dropping down in the no mans land I call the back of my fridge. The worst part is the ice maker. The ice hopper would block up constantly, and Id have to manually pull out, bust up and defrost the ice in the ice hopper and clean it out - an easy hour wasted on this task. Now the ice maker does not work at all. The ice freezes in the water supply tube, and has to be defrosted by a hair dryer, which takes forever to do. Im tired of spending hours getting this darn ice maker to work. I just put ice cube trays in the freezer now. Its very disappointing.RANGE - From the get go, the range has had a strange hum when you turn on the jets, and the oven. It scared me at first, but the salesman that sold me the range told me its common for a hum noise when you first turn on the jets, and the oven. Strange, I thought, but it doesnt stop humming - it just sounds like a kitchen range practicing yoga...hummmmmm. The oven has to be set about 50 degrees hotter than the temperature asked for, otherwise youll find a raw turkey in your oven at dinnertime on Thanksgiving, like I did. I learned to adjust for the inaccurate temperature on the range, but 50 degrees? Sheesh!MICROWAVE - The door closure foot has broken twice, and good thing I bought two of them from the Appliance Parts Bank here in H.B. I have replaced two of them myself, not wanting to pay $75.00 minimum for a repairman to come and fix it. Also very annoying. Shoddy construction - plastic parts that are not made as well as my grandsons Lego parts!WORST PROBLEM & DANGEROUS... The microwave runs when it is in OFF position. In other words, if the door is closed, the microwave runs, never shuts off, and I mean HOT! A couple of times I have used it and went in the other room to do something and came back to almost a fire in my kitchen - smoke all over and the microwave still running. It has automatically shut off a couple of times. The door has to remain open at all times and the bright light is burning 24-7. Ive got to unplug the whole machine now as I dont want my house to burn down.DISHWASHER - What a piece! I use it seldom but water does not drain out properly. THATS ALL FOLKS - Very sorry, as I bought these from Sears because Sears was paying its reserve troops who were called to combat - my sense of love for that act alone propelled me to buy these units.

My Kenmore is from 1974. My oven door squeaks a little and the knobs lettering is mostly worn off but I still love it. However, I can’t find parts for it.. Like new knobs, I’ve looked on several sites. It has a griddle in the middle which I love. It takes a lickin and keeps on tickin... Lol.

I have a dual fuel model 790.75603 oven, the oven was great for almost 8 years. Loved the dual ovens and the gas top. In Jan of this year we woke up to a beeping noise and noticed the oven was on self clean mode, couldt shut if off. My husband had to pull the oven out and unplug it. The tech came out. The oven was fine. The second time I came home and the oven was on self clean mode (that was scary) the third time we were sleeping! Reading all these reviews cant believe it hasnt been recalled! So my problem is no one makes a 40 stove anymore. If I replace it it would have to be with 36 stove and then I have a 2 gap on each side of my granite counter tops!!!! Yuhhh.

Very cold and insulated well. I have this unit outdoors and it stays cold. I also like the rack height. The frost free feature is important to me and provides easy maintenance. You can fit a lot in this unit. The space is better than the chest freezer I replaced. I like how every area keeps the same temperature as well. Very nice unit. The outside is white which matches my other outdoor appliances. The style is also plain and easy to clean. I wanted something simple in design and not hard to keep up. This unit fits that need. For the price I was very happy. It blew me away compared to something I was looking at from Costco. I knew what I wanted and this fit that expectation but at first avoided it because I thought it might have been out of my price range.

Kenmore 790 electric range - I have seen many complaints online and on this site about the glass door of the oven door shattering. Mine did just that, last night when the oven was not in use. I have tried to make Sears aware of the problem. A technician is coming to repair it for an $89 dollar fee. I feel it should be recalled, but at least repaired for free.

The oven racks of my Kenmore model 790.36723603 fall off the middle tracks. This is not an isolated occurrence. Many people are complaining of the same problem online. It appears that the oven walls are bowed due to the extreme heat of the self-cleaning cycle. It is obviously a safety issue when removing hot food. These ovens should be recalled or repaired at the expense of Sears due to a manufacturer error. Sears is not taking responsibility, only suggesting the purchase of new racks.

Kenmore double wall oven 790.49529312 only 2 years old will not maintain temp. Licensed repairman told me that Kenmore places its name on multiple makes and found it to actually be a Frigidaire product. Guy came to home replaced motherboard for $300.00. Did not fix the problem so used Sears chat to assist w/ diagnosing issue, now being told temp sensors for $132.00 for parts only, need 1 for each oven need to be replaced. Issue is oven will hold temp when empty but try to cook anything in it and it will drop to 200 degrees. Told humidity affects the way oven picks up temp readings. $2799.00 originally priced piece of garbage. Cant talk to actual person unless you can understand a thick India accent. Do not buy from Sears.

I bought a Kenmore stove August 2013 for close to $1,000. This week as my husband was standing in front of it (luckily) there was a puff of smoke out the back and it stopped working. We were told by Sears that they could send out a repairman for $240. My husband removed the digital controls and you can plainly see the part that caught fire. He took it to our local Sears and the manager said it would not have been covered under warranty anyway because all that covers is the drive train of the stove. Basically the shell, since this isnt a car we are talking about. He said he could order the part for $109 and it would take 5-7 days to come in. We told him we thought Sears should cover that cost and they would not. In the past 20 years we have completely furnished two kitchens from Sears in an attempt to keep the company afloat. I will never buy anything from them again. I hope when the customer service people - wherever they are - get their pink slips, they see that I have signed them.

My stove was just 4 years old and heating it up to cook the circuit board overheated and caught fire. Board and wires were burnt. Sears warranty was brutal to deal with. Its not a big deal - why investigate what caused it. It only caught fire!

Bought a Frigidaire appliance package for a new home build in 2008. 36 Cooktop, 30 Double wall oven, Dishwasher, and side by side Fridge. All in stainless steel. Had to replace the wall oven within 4 years, replaced dishwasher a year later. Cooktop is now on its second service for a product recall and will most likely be replaced very soon. Fridge quit making ice within 6 years. Replaced wall oven with Kenmore Pro (another Frigidaire/Electrolux product). It had to be serviced within a year and is crapping out again but is now out of warranty. Sure dont make stuff like they used to. Rest assured that my replacements will not have those names attached. >$10,000 in 10 years time on appliances is pretty ridiculous. I gave them 2 stars because they are helpful and nice when I call for recall service.

I remodeled my kitchen (March 2015) and wanted to have reliable appliances that had nice features and looked nice. I purchased a Refrigerator (4674033), stove (2275233), dishwasher (2212773) and over the range microwave (2280333). $6000 worth of appliances... So far the dishwasher had a defect in the basin that leaked and destroyed my new floor. The Refrigerator frosted over and was out of commission for 2 weeks waiting for a new circuit board for a known issue. And now the gasket on the door to my stove is peeling off. These appliances were supposed to be top of the line Kenmore Elite. They have been nothing but a headache and who knows what is in store in the future.

My Kenmore washer and dryer lasted for over 15 years and no problem. I believe to be a customer for life. I also have a Kenmore Fridge and stove top. The only reason all of my appliances are not Kenmore is because I did not do the purchasing for them.

Kenmore Model 790.92202014 Oven Control Meltdown - I bought this range in early 2011 as an upgrade to my old Whirlpool range. Just shortly after it went out of warranty, the oven control unit failed. I called a repairman and a new one was ordered and replaced by him. Less than a year later, the unit failed again, so I sent the defective unit back to the provider and they sent me a replacement. This lasted less than a year again until 3-2013, only this time it blew the breaker (it never had done that before). Upon removing the back cover, I was horrified to find the oven plug that plugs into the control unit melted! I only can say Im glad it didnt start a fire. Im writing this complaint to warn people of a possible fire hazard. Im junking this range.

My husband and I bought a Kenmore Elite refrigerator in October 2011. At the same time we also bought a stove, microwave, and dishwasher all Kenmore appliances. In December of that year our refrigerator started giving us an ER 1F error. We called and they sent a repairman out to look at it. They told us it was the ice maker blower motor. They replaced it and it was working fine. About 4 months later the same error occurred. They came back out and replaced the ice maker blower motor and the circuit board control that was suppose to fix the problem. It went out again and we tried to get them to replace the refrigerator but they wouldnt. Our warranty ran out in October of 2012. I had to pay $280.00 to have the same blower motor replaced about a month ago. Everyone of the repair men have told me that we are not the only ones with this problem. Why dont the company do something to fix it? The same motor has been replaced 4 times on my refrigerator. That should tell them that there is a problem.

Poor design on the range door with sharp edges caused me a trip to the doctor today. The door shut quickly while putting something in the oven and while pulling my hand back. the sharp inside edges of the door pulled two areas of skin off my wrist. This is an obvious defect that needs to be addressed.

It worked wonderfully. It is high quality. People really enjoyed their Kenmore refrigerator. It is an upright freezer, it is good for a small to large family, it is good to put in pantry or cellar. It has one door, 3 or 4 shelves. It has shelf on doors, plenty of room for extra meat or vegetables. You could place just about anywhere. Its energy efficient, too. The price range would be about 600.00 to about 2,000 dollars with 5 year warranty which would replacement parts and labor to fix it or a refund or replace with same make and model. I would recommend, it was a great idea to buy and use.

We have had this oven for 5 years. In the 5 years that we have had it it has had a minimum of 2 repairs. I clean it with the automatic cleaner and something burns out in the oven. The last time I needed to wait several weeks for the part and make a second appointment for 2 servicemen to come out to pull the oven out of the wall. It is so obvious that there is a flaw with this oven. Again, I made the mistake of using the automatic oven cleaner and I am again without an oven!! It is so frustrating and Sears suggested that I google it. Not the kind of service I expect. I will never buy a Sears product again. Very disappointing.

I bought two refrigerators, two stoves, an above stove microwave and a dishwasher from Sears nine years ago. I have had problems with every single appliance. I have spent an additional amount of about $1,000 in repair parts and labor. I was under the understanding that Kenmore was one of the best brands to buy because of my past experience. I replaced several Kenmore appliances because they were 30 years old and inefficient, not because they quit working. If you would like a detailed description of the parts that I have had to replace then feel free to contact me. I will never buy Kenmore again and have suggested to everyone I know to follow my lead and to not have to go through what I have had to endure. I spent over $3,000 on these appliances and have had to put money into every single unit. So much for the Kenmore name.

I bought this over the range microwave from Sears a couple of years ago. I thought that 1000 watts would be plenty. However most food that you buy for the microwave directions, usually state 1100 watt ovens. The food doesnt seem to stay hot as long as food cooked on the range or in a conventional oven.

This Kenmore oven is great! Its big and had room for multiple food items to bake, broil and warm up. I love the timer that is on it, very helpful. The touch screen is above and out of reach of small children, so they cant accidentally start the oven. Also the knobs to turn on the flame, you have to push then turn to light the flame, which is harder for a child to do. I have had this stove for over 5 years, never a problem with it. Very easy to clean as well. Great stove/oven overall.. I have the black one too, matches my kitchen, lol. Would recommend to anyone looking for a great stove..

We bought a Kenmore electric range/oven, model number 790.90152304. We used the oven maybe five times. The sixth time we tried to use it, it essentially got stuck in uncontrolled preheat. When turned on, the oven will go into preheat mode. Once the preheat temperature is reached, the preheat light goes off, but the upper element stays on. The upper element will not go off until the oven controls sense that something is wrong. By that time, the oven is extremely hot, and eventually shuts itself off with an F1 error. If anything is on the upper rack of the oven, it will start on fire due to the intense heat. Since the time of the first incident, the oven has not functioned normally.The internet is littered with complaints about this same Kenmore model. So, I can see that I am not the first customer to encounter this problem. The point is, there is a design problem with these ovens. Upon calling the Sears service number, I was advised of several plans. They told me I would have to pay a Sears tech to come and fix the oven. Needless to say, I bristled at the thought of paying to have something fixed that has a serious design flaw. This comes very close to saying that Kenmore put the design problem in so that they could fix and make a little extra money. As far as I am concerned, Sears/Kenmore should recall these ovens.

Kenmore Double Oven Electric Range: The bottom oven is 50 degrees hotter than what the oven is set at. The owners manual has a section on how you lower or higher the temperature by 35 degrees, but when going through the steps, it appears that the instructions are to change the setting from Fahrenheit to Celsius. So I am unable to use this workaround. It would have only changed it 35 degrees, and I needed it to change 50 degrees. I bought this oven for baking. So it is essentially useless to me.

Has a range of features thats helpful for a variety of fabrics. Dries thoroughly even the thickest materials. Dries clothes quickly and efficiently. Large enough to get a big load of clothes dried completely in one attempt. Never had a problem with the dryer. Gets hot enough to dry clothes but doesnt drain electricity. Can count on my dryer to work well every time and its never disappointed me. Highly recommend this dryer! It goes with any color decor. Isnt so big that it takes up too much space. Large enough to get the job done. It fits well in my laundry room with plenty of space for laundry supplies, cleaning and pet supplies. Its worth every penny. You get what you pay for. Cheaper dryers are out there but when they break down and require costly repairs, youll wish you had gotten a quality dryer like mine.

I owned a Kenmore refrigerator for many years. I liked the interior arrangement and found it easy to work with. The Kenmore ran maintenance free for many years. I would recommend Kenmore appliances to anyone looking for quality and dependability.

Kenmore 9240 Range - We replaced our kitchen appliances a year ago. The first problem is the preheating time this oven takes. The oven requires 25-30 minutes to preheat. I was told by the service man that this is because there are no coils in the bottom of the new ovens so they take longer. What a pain!!!!! Please give me the old coils and let me preheat in 10 minutes!!! I then used the self cleaning feature. The heat was so intense (840 degrees) that it literally melted the resurfaced cabinets next to the oven. The repair technician said that this was very common for this oven, and that the salesman should have told us about this. Guess what - he didnt!!!! I now have to pay to repair my new kitchen. Sears would not. If you have resurfaced kitchen cabinets - stay away from Sears ovens!!!!

I purchased my Kenmore electric glass cooktop approximately 10 years ago, and its been the worst stove my husband and I have ever had! Even from the beginning! It takes forever to heat up. Ive had cheap stoves that preheat in half the time than this stove and this one cost us a pretty penny! Not to mention the burners that are supposed to be quick boil, HA! Its like that old adage, a watched pot never boils! And the minute we got it home, liquid leaked down the vent holes and got between the glass, and there was nothing in the manual about how to clean it, so there it stayed, disgusting looking for the past 10 years, annoying the ** out of me. Until today when I saw something on Google and YouTube on how to clean that, FINALLY! So I did. Well, guess what? Those darn vents are extremely DANGEROUS! They are like razor blades. Sears should make those things so they are dull around the edges. I sliced my finger open on them and had to go to urgent care. Why is it so darn difficult to clean inside that glass anyway, yet so easy for it to get dirty? Nobody want drips of grease running down inside their glass forever! Disgusting! Ir to have to injure themselves trying to clean it. On top of that, now my oven front has a gap from the glass! What do I do? I hate Kenmore! Worst oven ever!

I bought a Kenmore gas range from Sears in Sept. 2012. I recently tried to use the broiler and the self cleaning features (not at the same time of course). When using these features, the range produced an extreme amount of a chemical smelling smoke that filled my house and set off my smoke detectors. I called a technician and was told that the unit was burning off a cutting oil that is used in the manufacturing process and that the smoke was perfectly normal. REALLY??? My husband has asthma and has had to leave the house because of the smoke. I cant get anyone from Sears of Kenmore to help me. I am incurring costs like crazy trying to get this mess cleaned up, paying for my husbands hotel and paying a company to come in and run air scrubbers. I have also had to remove the stove from the house in order to reduct the smell of toxins and now I have no way to cook for my family.

The product in which I have purchased and used for the past 4 years works great. I have no issues with them at all. Kenmore is a great product that continues to innovate and produce fantastic product of all price range.

I was a little skeptical at first because of the model of the fridge. However as I later found out, the fridge fit more than I expected, worked better, and saved my family money. Its durable, long lasting, and has more than enough space to fit anything in your freezer, fridge or what have you. Its sleek, interesting and reminded me of a futuristic type of refrigerator which indicates to me that the future of fridges is bright. Though I thought this product would be way out of my price range but with the help of a salesman, this turned out to be an incredibly easy to pay for product. I would honestly recommend this fridge to anybody.

This product would be a good case for having negative numbers in the rating system. We are in the position of having to replace a perfectly functional and expensive microwave / convection oven because the company chose to make a poor quality vent and light button that cannot be replaced for less than $300. These buttons fall through the panel and have no way of being fixed unless you pay an exorbitant repair.

Its louder than we expected (partly because it resonates within the cupboards its next to) and recently has started to leak -- not from mechanical issues that we can observe, but based on the type of detergent we use in it. Ball/pod detergents seem to be incomparable with it. Otherwise its performed reliably and done its job. We knew what we were buying and were already assuming wed replace it a few years into owning the home. Fits enough items that we can usually clear one side of the sink if not both; for larger pots and pans we sometimes cant fit everything in one cycle. Very nice looking for a mid-range model; matches well with our other appliances and isnt as susceptible to fingerprints as other stainless items weve owned. We got what we paid for -- not saying its not a fair value for a builder model but rather that we knew the level of quality we were getting and assumed wed need to upgrade in a few years. Cheaper to do that ourselves than through the home studio/builder.

I attempted to retrieve a baked casserole from my Kenmore ceramic-top range/oven and when I bent to reach into the oven, the vented heat blew right at my eyes. I jumped back and almost fell. Eyes were reddened into next day; the left worse than right because I lowered myself with my left side closer to the oven. So far, I enjoy the stovetop and size of the range but the excessive heat at eye level seems like a flaw in the overall design and dangerous. Is there any recall or repair that should be done?

They have good equipment. No problem. l would tell everyone that need stove, washer, dishwasher, and all appliances from Kenmore. I have a Kenmore freezer. A Kenmore dishwasher. When my dishes stop working they came out to check and got it fix it. My friend is buying a washer and dryer on Oct.3. 2015 from Kenmore.

Two Sears brand appliances, Kenmore, were in this house when I purchased it October 1, 2015. Both appeared fairly new and were installed during a kitchen remodel by the previous owner. Three months ago I trashed the microwave because it had so many issues. Now the stove Broil element comes on by itself and cannot be turned off at the stove console. The stove gives no indication that anything is turned on.My kitchen smoke alarm went off while I was in another part of my house alerting me that something is wrong. A glance at the stove, the only source of heat in the kitchen, and there was no indication that anything was on. A quick look in the oven and the broil element was glowing, the oven was very hot, thus the fumes escaping that set off the smoke detector. Nothing would turn it off. I turned off the breaker in the main panel and let the oven cool overnight. The next morning I turned the breaker back on and the oven came on with it, still not showing any indication of heat on the stove control panel.I Googled known defects with Kenmore stoves. Seems this is a known problem though Sears hasnt been very helpful getting it fixed. I havent reported my issue yet, not to Sears anyway. On Monday Ill be seeking legal advice about the possibility of a class action. In the mean time Ill contact Sears for a comment. This is a safety issue, my house could have caught fire while I was asleep or away and they knew the problem existed but did nothing.

It’s lasted at least 15 years. The glass flat top is impressively flawless. Recently the two left burners died but other than that, it’s done its job well! The self cleaning oven, you still definitely have to vacuum out when finished the cycle.

It is an awesome product and is very easy to clean. Wipes down easily. Temperature Tunes down right away. And the oven works really well. I have always loved this brand. They are fairly inexpensive. And they never disappoint.

I have friends and family over a lot, so I have dirty dishes and pots often. I never have to worry about the dishes coming out with food still on them, or my pots. Being single it is perfect for me. Even though I entertain a lot, it handles the big loads, sometimes with space left for more, and I rarely have to worry about a second load. I love the color I chose, gold or yellow because my kitchen is yellow, my stove is yellow, my refrigerator is yellow, my walls are too! It matches just perfectly. This is my first one, and I have never been so done with handwashing. It was worth every dime I paid for it! A definite asset to anyone, you will never handwash again.

I would recommend my Kenmore gas stove and convection oven range. I love the temperature control and the heating element is accurate. I would like it if the storage drawer were sturdier but thats a minor issue.

Had it for several years. Has worked perfectly. Mother bought and now I have it. Has been clean many times. I remember many holidays and family get togethers. It cleans up easily and has been in many a picture as our family gathered in Moms kitchen. I have also owned a Kenmore stove. It lasted so long I could no longer find parts for it.

We purchased our Kenmore stove Model #790.97453804 in June 2010 and until this weekend everything ran smoothly. Just as we had finished dinner the outer glass on the oven door exploded!! Glass blew out about 3 ft. all over the kitchen floor. Our grandson had just walked past the door. This could have been far worse than it was. A visit to Sears on Sunday proved futile as, you guessed it, they had not heard of this happening and didnt know this type thing could happen. Luckily I had taken pictures of everything as proof & showed them. All they did was provide phone numbers, which I called. They could only schedule a service call. I checked the internet for any recalls on this particular model and found none. So we bought another stove but it was NOT a Kenmore. No more Kenmore appliances for our family.

I have a Kenmore 79041053101, the oven locked (5f error code), had to use YouTube to open it, the top burners are difficult to maintain. Repairman fees from Sears is insane $80 are. I have been informed that to replace control board it will cost about $500. It came with the house, 4 yrs old but I will not repair and will never purchase a Kenmore appliance.

I was very happy with my Kenmore refrigerator. The arrangement of the bins and shelfs were well done and I could get a lot of food in it. Particularly the extra wide door shelf that could hold large jugs. The easy clean outer surface was a definite plus. It lasted 10 years and I sold it to get a bigger fridge. It was still running.

Purchased Sears Kenmore Elite refrigerator in January of 2013. We had a problem with the water line in January. The tech fixed the problem in February after the part arrived. Next we started having problems with the water dispenser. The dispenser would freeze not allowing us to get any water. We scheduled another repair which took about 3 weeks. The tech came 1 hour 45 minutes late with an 18-year old girl whom he said was his daughter. The tech worked on the refrigerator and left. By the time he got to the end of the driveway the refrigerator was not working again. I called for another service appt. and was scheduled for 2 weeks later. The same repairman arrived on time with the same 18-year old girl. The tech worked on the refrigerator and said he had the temperature as low as it could go and fixed the water dispenser. I was told not to keep the milk at the top of the refrigerator because it was freezing. 2 days after the repairman left the water dispenser was not working again. We were also experiencing things at the top of the refrigerator freezing. Service was called again and about 3 weeks later a tech arrived on time to repair the water dispenser. This time the tech used our hair dryer to unthaw a pipe at the bottom of the refrigerator behind the crisp bins. The tech said that we needed to keep food items away from the walls of the refrigerator and away from the sensor. The tech arranged the items in the refrigerator to help us out. One day after he left the same problem reoccurred. Service was called again and was scheduled 3 weeks later. We are waiting for February 11th to see the outcome of this repair. Someone has to take off work each time we need service. This has been a nightmare! Each time you call service you are transferred and placed on hold for one half hour at a time.

I bought a Kenmore French door fridge 1-18-18 and on 10-27-19 it went out. The top does not cool. Had Sears repair come out and said it is not under any warranty. That it would cost over $1000.00 to fix. I called Kenmore and got nowhere with them. I called Deawoo and they also would do nothing about it. I now own a $1900.00 piece of junk. I will never and recommend no one ever buy anything Kenmore as it is not made in States and only has a 1 year warranty. They are junk. Nothing like when I was a kid and everything in the house was Kenmore. Worst thing I have ever bought. I will no longer buy, go to, ok deal with Sears or Kenmore ever again with anything. I am now selling my riding lawn mower, kitchen stove, washer and dryer before they break and I have more junk to find a way to get rid of.

Kenmore Elite Double Oven Range 7909731 - I would rate this and Sears customer service at -0- stars if I could. Purchased this range in November 2016. I do a good bit of baking, so paid to upgrade to Kenmore Elite convection double oven. I have purchased Kenmore appliances for over 25 years with no issues. This will be the last one. Began having issues with the convection ovens fan not working or maintaining temperature in December. Raw AND burned cookies. First service call in January. I was told there was nothing wrong with the temperature after the tech shot his laser thermometer in there to check, says I have to wait 15 minutes after the oven SAYS its preheated to the set temperature and that I shouldnt put more than one thing in the oven... what? Thats why you pay more for convection!He replaced some screws that were sitting in the bottom and left. Whatever... tried baking muffins didnt rise, raw middles and burnt outsides. 2nd service call. The day tech was supposed to be there calls and says not coming, will order a new control panel and reschedule. After replacement, baking takes at least 20 minutes longer than recipe indicates, overbrowning outside. 3rd service call. This tech tells me the oven is 25 degrees over what it should be and recalibrated. Next baking attempt, the temperature decreases to 180. Ok, Im thinking maybe I hit something. Next day, baking again. Preheats to 350 and then starts beeping, flashing error codes FJ5. a locked and a 9 with ... Call Sears, tech scheduled for next day between 8 am and 5 pm, will call 30 minutes before arriving. Calls me in driveway and says he will not wait, will not come back and they are not allowed to call before the first call. Was on the phone at least 6 times with Sears customer service. When the tech comes back 5 DAYS LATER, hes never heard of the error codes and is ordering the same control panel that was replaced 6 months ago. This is ridiculous. I will never buy from Sears again. The lack of customer service is appalling.

I am irate with Sears. I purchased a Kenmore dishwasher from them in December 2010, and I had my own technician install it. The dishwasher was a total lemon, and started malfunctioning the first week we owned it. After four repairs for the same problem, and eight months of begging, Sears finally agreed to replace it. What is the only catch? Since I chose to use my own installation technician instead of Sears service, Sears now expects me to pay $150 to install a new dishwasher! So, they sell me a piece of junk, and then expect me to shell out $150 to remedy the situation! This is unreal.Below is a list of everything disappointing about our Sears experience:1. Sears didnt agree to replace their product right away. It took four breakdowns, and eight months to get them to get any sort of customer service.2. Sears never informed me when I bought the dishwasher that by not using the Sears installation service, I would be responsible for the replacement costs, if the product malfunctioned.3. Their multitude of DISRESPECTFUL sales representatives ranged from sarcastic to condescending and arrogant to blatantly rude.4. I was informed that I could not speak to anyone higher on the chain of command than a sales representative. I could write to the CEO if I wish.5. Their sales representatives on many occasions reminded me that, they were doing me a favor by not charging me a $50 restocking fee for the replacement dishwasher, since my product replacement was outside of the 90-day window. Ummm, Sears refused to replace the dishwasher within the 90-day window despite the fact that it had broken twice!6. One sales representative sarcastically offered me a $10 gift card for my year of trouble.I am incredibly disappointed in Sears. They used to be my “go to store” for any appliance, automotive, and outdoor need. Unfortunately, they will NEVER see another dime from me.

Ive had this stove going on thirty years. Still going strong, this brand has a good name in appliances (Well it did when I bought it) I am sure there are better brandsout there today and more bells and whistles on them.

I used the self cleaning on the bottom oven. I did it according to the instructions in the manual. The walls in the bottom oven expanded so much that the racks will not stay up. It is not under warranty! This has never happened before to the other ranges we have owned and we have spent a lot more money on this range! Its a hazard when the racks fall I have to prop them up on empty pans to use the oven. We have been loyal Sears customers for years but now we will never purchase from Sears again!

All my appliances have been Kenmore all my adult life. I own a washer, dryer, refrigerator, stove, dishwasher and freezer that is 25 years old. I have never had a problem with any of my appliances. (Knock on wood!!)

Our Kenmore (aka Whirlpool) front load washer, model C4810, purchased July 2010 requires a nearly $400 computer replacement. Sears charges $84 (with tax) to have a technician tell us it will require a $400 repair, then very generously offers us a $75 coupon toward a new washer ($1,000 or over). What a slap in the face this offer is! Especially after purchasing four major appliances from Sears three years ago (along with numerous items since). Our gas stove (Kenmore) and refrigerator (Whirlpool) are starting to show many issues as well. I cant understand how Kenmore/Whirlpool can be top rated in Consumers Reports and etc. They can have their coupon. Ill go with a domestically made lesser known washer this time around. Same for the other appliances when they go.

Mom always used and spoke positively about her Kenmore appliances. My initial expectations were met because the appliance was very nice and looked very good. The refrigerator was installed easy. Also, all the drawers and compartments were easy to understand, and clean. I like the reliability - never had refrigerator repaired. I like the ergonomic handle - easy to open & easy on the hand. I like the effective crisper drawer - keeps produce fresher. I like the temperature control dial, can turn temperature down when I am gone for an extended period. However, I would improve the length and width of some compartments on the interior door to fit a wider range of containers. I would also improve the seal on the door because it no longer seals closed as good as when it was new. I would make the entire refrigerator scratch proof.

I purchased a Kenmore induction range approximately 5 years ago. The oven racks no longer fit, they fall down and create a very dangerous problem. Sears has told me in order to fix the problem I need to change the entire oven box. Needless to say it might happen again since it seems the box expands with use.

Purchased Kenmore Electric Range Model 79094182310 Nov. 2017. Within 1 yr after using Self-Clean feature which resulted in scorched area to the top of oven door on left side, I called for service. This scorched panel was replaced and I was told not to use self-clean function???! During 2018 I continued using the oven, replaced the bulb and still getting scorched/brown areas on top panel of the oven door even at temps of 425 and above. Called again and tech from Indianapolis came, checked thoroughly, called for research info about this oven, advised that the oven door seems ok but heat exhaust from oven is faulty/insufficiently constructed and there is no repair/solution. This faulty electric range should be recalled and replaced.

My Kenmore electric stove/oven is 20 Years old. That is when Sears sold them. Today I would not purchase another one. Kenmore was bought out by another company and now they are junk.

Bought our Oven 2009 (Kenmore Elite)... Dec 2013 turned on the Clean Oven, and after two hours heard a loud pop. Could not open oven, because it was on clean. When we did, found a hole in the bottom of the oven and you could see the heating element. The light wasnt working, and our outside panel was only half working. Called Sears repair, and said would cost $950 to fix ($500 for labor). I said that this was dangerous, that my oven basically exploded on CLEAN feature. He said I know, most of my calls are because of the SELF Clean. He told me Self Clean, Self destruct. He said he wont let his wife use the self clean because of the problems it causes with ovens. He makes his wife clean the old fashion way because of all the problems he has seen. He said there were no recalls, and he couldnt give me a discount. He asked if I had the extended warranty problem. I said no... but this shouldnt be happening. He said he agrees, but he was only the service man. I am really disappointed that this is considered normal... and it is a big hazard... I am now in the process of finding a new oven... and believe me it wont be Sears... and wanting an oven without self clean... That feature should be taken off... It is amazing how much more you spend on an oven with that feature, a feature that can blow up your oven. The pride sure has gone out of American Made Products... Just venting... no pun intended.

My mother is a veteran of WWII but may be defeated by her Sears Kenmore oven. She has a model 790 in wall oven which is an obvious lemon. It will frequently fail to complete a cycle (shuts off before cooking is done) and has ruined several batches of food. The problem appears to be a computer control module. While I was there over the thanksgiving holiday it abruptly locked up (as though about to go into self clean mode) with the holiday turkey inside. Fortunately we were able to locate the plug and unplug the thing (which still did not unlock the oven, but at least the dinner was not incinerated). We were worried about a fire and are grateful that it did not happen while we were out of the room. She has had at least four failures in the last year, but since the problem is intermittent (only once was it still malfunctioning when the tech arrived) it cant be verified for warranty replacement. The available service calls are limited to two days a week by the company Sears contracted with, so almost impossible to get the problem solved. Calls to Sears for repairs are often unreturned. Parts are apparently hard to come by (the control module was replaced, for example, but the part was ordered in February, arrived in August). Really disappointed in Sears... I was raised as a Sears customer, but am alienated by the way they treated my mom and disgusted by the drop in reliability. Used to think I could count on them, but no more.

I purchased a Kenmore gas range from Sears in July 2010 based on good experience with a previous Kenmore stove. From the start the Kenmore model 790 made loud booming noises when using the oven. No explosions just a noise that made me fearful of using the oven and definitely reduced my use of it. I returned from holiday vacation to a stove leaking gas with the eyes turned off. The local gas company conducted an inspection and declared the stove dangerous and unsafe. Now the stove sits in my kitchen with a red tag labeled dangerous. I do not plan to repair the four-year old stove. It will be replaced with a new stove and different manufacturer. Thank you to everyone for sharing your experience with Kenmore stoves.

Does a thorough job cleaning most dishes. Some utensils still need to be soaked prior to putting them in the dishwasher, but thats about it. Have to get creative with some dishes to ensure they dont prevent the spray bars from spinning. Running two loads wouldnt be an issue if it didnt seem like the standard cycle took all night to finish. The dishwasher complements our kitchen. It looks sharp and the stainless steel is fairly easy to keep clean. The handle is pretty sleek, too. Purchased the dishwasher as part of a Black Friday special. Based on the available features, I still think it offers one of the better values for the upper mid-range of dishwashers.

Last year I purchased the Kenmore 73059 fridge from Sears to replace the 6 year old Kenmore French door fridge that I purchased from Sears that died. First of all, the water dispenser leaked. The tech blamed it on low water pressure in my home, but the old (6 year old) fridge didnt leak. Now, mere weeks out of warranty, the new fridge is dead. All customer service could say was, You know its out of warranty. You should have purchased one of our home warranties. Do NOT purchase Kenmore appliances. They are unreliable pieces of junk!!! And they do NOT stand behind their products. Oh, and the microhood (over-the-range microwave) I purchased 7 years ago needed a new magnetron at 51 weeks old (at least it was covered under the warranty). Note it has a bad humidity sensor (at 7 years old).

Its a durable dishwasher and cleans dishes very good. No oils and dirts and cleans germs. It looks very nice in the outside and is proven that its a good quality product. The size of the dishwasher is just perfect, not too big and not too small. All the dishes fits good and have some places for the little utensils and other stuffs you need to put in it. The dishwashers appearance is very unique and really nice to look at. I can say it is very eye catching and looks really sturdy. It is indeed a good quality product. The dishwashers value is perfect for anyone. It is very affordable and with the great value, it gives you work that not all dishwashers can do. I will recommend this product as it is proven and tested.

Purchased a Kenmore Elite Refrigerator 2.5 years ago. 3 Months ago the Ice maker started dripping water and freezing up. Cost 270.00 for a repair person to come out and realign the water feed to the ice maker. Now the entire unit is not getting cold. $400 worth of parts and a bill to me for $367 plus $99 service fee. The Kenmore Elite Over the stove Microwave purchased a 14 months ago, fan was staying on. Service fee was going to be an additional $249 for the service technician to look at it while he was already at my home. The phone center where you had to call would not discuss any other options and even had the nerve to keep me on the line every time I called trying to sell me a home warranty on appliances that are less than 3 years old!!!Is that what we can expect from Kenmore? For their products to not even last a year after warranties run out? Based on the cost of the $500 a year warranty and $249 service call repair costs they must believe that their equipment will break down at least twice a year for the warranty to be effective or save the consumer money. I Think I will try another Brand.

Kenmore Ultra Bake Oven - So apparently this is a thing with Kenmore ovens? I was not in the kitchen when I heard a pop followed by lots of crackling. No one was near the oven, thank god. The oven is 8 years old, but we really dont use it often and do not treat it roughly. There is no good reason why an oven door should explode. This seems to be a well-known problem and yet there are no consumer warnings on new ovens and no recalls that I can find. These ovens are dangerous and should not be in peoples homes. Kenmore should take responsibility for creating an inferior product instead of blaming this obvious defect on consumer use. Very disappointed.

We purchased our wall oven from Sears with the expectation of quality of their name and the backing of their outside manufactures making products for them. I noticed the house smelled like wood burning and thought it might be our fireplace. The smell progressively grew stronger and stronger over the months as we used the oven. Last week I got scared and called a local appliance repairman and he asked if my oven was clean, as most of his calls are from something falling onto the heating element(s). I cleaned the oven as a precaution. My son came home from college for the weekend that night and used the oven to bake a dessert, the kitchen filled with smoke and again smelled like burnt wood.Monday the appliance repairman found the problem and said we were lucky the house did not burn down. The bottom of the oven dropped down allowing the heating element and bottom liner of the oven to transfer heat to the under cover as seen in the pictures attached. First two are the charred and burnt cabinet, third is the hot spot under the oven where heat transfer happened, the last three are the sunken bottom and heating element.

Performed great for years. Was happy with it. I would recommend one. The fridge kept everything cold and freezer worked great also. I never had any issues with it. It had to be small enough to fit in my townhouse. It fit okay in my kitchen. The width wasnt so much the issue as height. Inside the fridge was still roomy enough. The appearance was okay. It was mainly in my price range out of all the refrigerators available. I felt it was a good value. The fridge did what I needed it to do. It is a reputable brand and store I bought it from.

Kenmore Elite oven model#: 790.4107 - We broke the glass top and a serviceman just finished replacing the glass top and we noticed the glass door handle was loose. So he then begin tightening the oven door handle at the screws when the entire outside glass door cover exploded throwing glass on both of us and all across the room. It was obvious from looking at how the door was constructed that a design flaw was the cause BUT neither the manufacturer or Sears would accept responsibility And both said the other designed the oven and passed the blame on the other. Because we had no warranty or a Sears serviceman doing the job at $175.00 more, Sears refused accepting any fault but our own.

Kenmore Elite model 790.9912 - We purchased this electric range from Sears almost 10 years ago. A few years back, the computer panel malfunctioned, and had to be replaced. Yesterday while making dinner, I had the oven set at 300 degrees, and I had one of the burners set at 5.5. Suddenly I heard a noise like a buzzing sound and then a pop, and the entire width of the back of the range went up in flames. I shut the burner off, and the fire went out. The oven got so hot that the door locked as it does in the self-cleaning mode, and we are unable to open it. The wall behind the range is charred, and the wiring behind the range is entirely burned. We called Sears and explained what happened. The sales representative said “Well it is almost ten years old.”

I own a 2005 Kenmore Gas Range Oven (Model: 790.786.73400). In the middle of the night, I heard a number of pops, and I discovered that the outer glass door on my Kenmore range shattered and sent glass across the kitchen. Sears response after an hour and a half was that there is no recall, their customer affairs will not accept the call because the product is six years old, and the earliest they can send a technician is a week (at my expense).

I have had this refrigerator for several years and I have never had a problems with it. The seals are extremely tight and the insulation is great as I never have to turn it up very high. I have a family of 6 and there is plenty of room for storage. I do have extra drawers that I put on the shelves because with 4 teenagers it makes no difference how big your fridge is, there is never enough room. Mine is the color bisque, it matches my stove and my washer and dryer. I prefer this as it does not show prints and spots as easy as as white one does. Mine has a left opening as that is the way my kitchen is designed. I bought it on sale and it was extremely well priced. I would have bought it whether it was on sale or not as it was the only one I could find that completely met all of the things I wanted.

Defective and dangerous. Stove five years old. Walls of the oven suddenly retracted. Racks dont fit and they fall. It cannot be repaired, unless the oven is replaced at a big cost. I wont buy a Kenmore stove again, and wont recover to anybody. They are dangerous. There are a lot of people with the same complaint and Sears wont do anything about it.

Our Kenmore Elite Gas range Model 79036719500 worked fine until today. Without warning or any failure codes the touch control panel on the front seemingly has gone dead. There is power since the igniters on the top burners still spark and light. The front panel has no lights nor does it make any sounds typical of when you push buttons. The clock is out and none of the controls work.

We splurged and purchased the Kenmore Elite Double Oven Model #79098023800 in 2009. It has worked fine and I have done self-cleaning on it several times over the past 3 1/2 years. However, since the last cleaning, the oven racks dont fit anymore and fall out of their grooves and this causes me great concern. I first thought it might be the racks that were the problem. I have an extra rack that came with the oven which I have not used in it since we bought it. When I tried that one, it too was too small and didnt sit safely within the grooves of the oven walls. I measured and compared it to the other rack and they were the same. Once I looked online, it appears that Im not the only one with this issue and it seems the oven walls have bowed out slightly and have created this problem. Having contacted Sears, they said they can send a tech out (at the cost of $75) to evaluate what my problem is and if and how it could be fixed. She said their system doesnt show that there is such a problem with their oven (or at least my model) and that quite often people blog about it but dont officially complain to the right department so they dont recognize the issue/hazard/problem. This is very concerning. I have three children in the house. I love to cook and bake, and Im now worried about the safety of my family and home. I have lived in a lot of houses over the past 30 years and have cooked/baked on up-teen amounts of ovens. Never and I mean never, have I seen this kind of problem. I find it hard to believe that Sears isnt aware that there is a manufacturing issue on some of their ovens! Shame, Sears, shame. You have officially lost a very dedicated consumer! And yes, Im going to complain to the right department. For anyone else who has this issue, please call Sears at 1 800 638 2772 and let them know so they cant claim that they have nothing in their systems regarding this issue!

Kenmore appliances used to be reliable but have gone down so much that my husband as a builder, after using them for over 15+ years finally had to recently switch brand/distributors. Where to begin?! Less than one month after installation the refrigerator ice maker broke. Fixed it and it broke again. Now we just buy ice. We are so sick of dealing with appts etc. Its loud and seems to always be making all kinds of crazy noises. Our double oven also new - from the get go convection fan wasnt and still isnt working properly even after being “fixed”. Top element rattles loud even though screwed in tight, service tells us its because the inside is made so cheap they all rattle even if tightened - nothing they can do about it. So every time we cook we have to listen to a loud rattle. Every day I am reminded how much I despise Sears and Kenmore appliances for the garbage they sold us, wasted our money, and didnt stand behind. Our flat top stove is the only thing I love.

We had both the washer and dryer and they were, although basic, very efficient. The pair was relatively quiet, and the washer had an automatic bleach dispenser. The dryer did a fair job. I believe these were near bottom of the cost curve. Even though we replaced both units, they were both in good operating condition after ten years. We gave them to a neighbor who had rental properties and they are still going strong there. There were some options that we did not have, and that we wanted, so we upgraded and looked quite awhile before deciding. We wanted an HE unit, and we wanted the bells and whistles that tell you when stuff is done. We wanted more settings on the dryer. So we went to Sears and actually found something that suited us very well. We ended up, however, purchasing Whirlpool, because of the customer service at Lowes.The units were white. Dirt tended to accumulate under the lid of the washer and it needed wiped out regularly (which probably should be done at any rate). They were, as I said, pretty basic. White, utilitarian. Kenmore appliances, of any type (and weve had several so I can say this from first-hand experience) are some of the best appliances available anywhere. The units range from basic to sophisticated, and the price tag increases as the options are added. In the long run the value is, in my opinion, excellent. I would highly recommend any Kenmore appliance.

Sear Kenmore Elite Range 79032363E410 - Oven does not keep temperature at all. One time it just canceled program on its own. Oven is off 20-30 degrees. Tech told me to buy a regular temperature oven gauge which I did. It was off 50 degrees. My oven has been repaired 4 times. They have replaced coils, motherboard and even top ignitor, etc. They told me one more time and I could get a new one. I am having them come out once again to repair because it is doing same thing. I bought extended warranty and glad I did. This is the worst oven. Originally bought different oven and it was defective and they kept on delivering 4 bad ovens. So they upgraded me to this one so basically this is my 5th oven! If you have a choice-DO NOT BUY any Sears appliance products because I purchased 5 Kenmore Elite products when remodeling and all but my dishwasher had to be repaired or replaced more than once. You can go online to check numbers to see who makes them. Mostly LG makes Kenmore. LG is also bad product. Spend the money if you have and go with a really good oven brand.