Our Kenmore Elite is six years old. We purchased the extended warranty. Sears went out of business locally. Our refrigerator stopped cooling. Since there was no local store, we were not provided with a temporary substitute. We waited a couple of weeks for the repairman and waited additional time for the part to come to our house and the repairman to return. He replaced the compressor. On August 25, less than 6 years after purchase, the refrigerator stopped cooling again. We paid approximately $2600 for an appliance that lasted less than 6 years! When I spoke with customer service, the gentleman offered to sell me another extended warranty. We will no longer purchase Kenmore products.

With the Kenmore Refrigerator, I loved the double door, ice maker cubic feet/capacity, adjustable shelves. However, the interior light bulbs could be more reachable and the freezer could be brighter. Also, the motor on the water does sometimes get noisy. Nevertheless, Ive always chosen Kenmore products and Ive been very satisfied with their warranty and replacement policy even on older products. I have a particular product of Kenmore that I have used for 10 years in my business.

I had a Kenmore for about 15 yrs and it was still going strong. Unfortunately it was ruin on a move from MA to FL. It was great, never had a problem. I ended up buying a Maytag in FL, and have had problems with it constantly. Ive been through 3 replacements, its so bad. My next fridge will be a Kenmore.

Reliable, clean, trusted, new, durable, made well, and is quiet and effective, plus is very cold. More than enough capacity to hold all groceries and keep at optimal temperature. Nice amount of drawers and shelves to hold everything for a family of 5. Nice and clean with a really strong finish that will get compliments from visitors. Does not scratch or smudge. Very well built and durable for over 10 years. I would buy again and recommend to anyone who is looking for a good refrigerator with a long life and is dependable.

I can say its a great product. My family bought it for me and I was quite surprised. It can fit my needs since I live alone. I love how it works... how it keeps the food cold and freezes whats necessary. I highly say Im quite pleased and I wouldnt have it any other way. I would truly recommend the product. The company is quite good. No matter what Ill still buy the product. It took me years to find good product and thats what I love. The value is good and I said to my family trust me. I cant stress. Its a great product. Im a big fan. Contrary to everyone Im going to buy quite a lot of products for my family and friends.

Ive had a Kenmore Elite Grab-N-Go refrigerator for about two years. This model isnt one of the less expensive models in their line, but rather more on the expensive side. It started having a steady hum and would not stay cold. I checked the product user guide and found that the refrigerator has a feature called Kenmore Connect. You push a couple of buttons hold up your phone to a small speaker by the door and problems are diagnosed remotely. Pretty cool, except they will only do it if you are still under warranty. It doesnt mention that in the user guide. Ok, how about a service call? OK on September 29. Well, today is September 6th. I expect a refrigerator to last more than two years and have service in a reasonable time frame. I will be on the way first thing in the morning to buy a new refrigerator -- not Kenmore and I have bought Kenmore products almost exclusively for the last fifty years.

We had very few problems over the years. It was purchased in the seventies and I believe we had it into the late nineties. Actually we moved and left it at our old home. How much longer it was in use I do not know. It may still be running. I dont recall the size but at the time of purchase we were a family of five, so with that in mind I am sure we purchase the right size. The freezer was across the top and always seem too adequate for our family. I guess its appearance was satisfying. I remember in later years in the life of Thorpe fridge we had it painted to match our new decor in the kitchen. The price of the fridge was probably middle line. It was not an economy price nor the more deluxe model. It serve my family very well although there wasnt a lot of bells and whistles.

My Kenmore fridge performed very well. It is always quiet and is very energy efficient. I would recommend this fridge to anyone that needs a reliable fridge. The Kenmore fridge was a bit on the small side for my size of family but is the right size for other families. It fits everything that it needs to. The overall appearance of the Kenmore fridge is awesome. It is beautiful to look at and very easy to clean. The black fridge hides fingerprints and always looks clean. The size of the Kenmore fridge is great for the price. It is a very good value for the appearance and size of the fridge. The black fridge is definitely worth the reasonable price that was paid for it.

The Kenmore refrigerator worked well. It ran well, had a lot of space, looked nice. The temperatures stayed constant, it was easy to open and close. I really liked my Kenmore refrigerator.

This refrigerator performs very well. The temperature is always as cold as it should be, dont need to defrost, ice maker is great. I would highly recommend it to anyone. This refrigerator is the perfect size, at least it is for me. It has lots of storage room in both the refrigerator and the freezer. There are lots of shelves which can be adjusted to whatever suits your needs. I love the appearance of this refrigerator. Its black, which matches everything else in my kitchen. I really love it. Its probably the best refrigerator Ive ever owned. The value is great. It wasnt very expensive to begin with. It doesnt use much energy, so it isnt eating up your electric bill like some refrigerators might. I am very glad that I bought it.

I love my Kenmore fridge! It works to the fullest to my advantage! It has everything I need and more when it comes to a fridge. I use it to the fullest capacity and I absolutely love that it has the night light outside and the ice maker that dispenses both cubed and crushed ice which I prefer the crushed ice myself and my boys absolutely love it too!

I bought a Kenmore Bottom Freezer Refrigerator 795.76203.901 about 2 years ago, and it is THE worst major appliance I have ever bought. This is supposed to be a high-quality appliance @ $1400, but it is now on its third major problem in 2 years. My previous GE did not have one service problem in 23 years. Twice, the Kenmore has stopped cooling altogether, once from a motherboard failure and the other time from a defect in the defrosting unit. Both times, it took the Sears/Kenmore service people 2+ weeks to be able to come out to fix it. Try going without a refrigerator for 2 weeks. Either local Sears/Kenmore does not employ enough service people, or the problem rate is so high they cant keep up, or both. Now, the refrigerator light switch has burned out. Whats next?

It is efficient. Cooling is very good. Keeps vegetables and perishable fresh for reasonable long period. Sufficient place to store things. Freezer chest is spacious and maintains excellent temperature. It is 18 cu ft. space is sufficient for a family of four. Can store vegetables, meat, chicken, turkey, beer, soda, and many other items. Plenty of shelf space. It is an attractive looking unit. Has gray color and has freezer compartment and larger regular cooling compartment. It is not too tall so we can store light things on top of it. It has excellent value. After a careful use of even five to ten years it commands a very good resale value. I never had any part go bad even after prolonged use.

We bought a Kenmore to go in our new home. Its a white fridge with a freezer on the top. It has an ice maker which we have never had a problem with. I love this fridge. Its very roomy and has spill proof shelves. Its so easy to clean and keep organized. There are 3 drawers on the inside. One I use for small packages of stuff (cheese, pepperoni, lunch meat, etc.) and the other two are used for veggies & fruits. The drawers on the door are wide so they fit multiple items. The drawers on the door are also adjustable so if you have a taller bottle, you can move the shelf up to accommodate it. Love this fridge! Zero problems with it!!

The Kenmore refrigerator worked well, kept food cold and at the correct temperature day after day, had removable shelves and was very easy to keep clean on the inside and outside. Never had any trouble with it breaking down which gave me peace of mind. Very dependable and reliable and lasted a very long time. However, although there was room inside there could have been more room and a bigger drawer for fruits and vegetables.

I bought my Kenmore refrigerator back in October 1999 and it still works so good today Dec 2018 that it will start freezing stuff in the refrigerator area after 3-5 days. Plus the freezer works great. My only complaint is the freezer is too small of a portion of the refrigerator. They should have taken more of the refrigerator to make the freezer bigger. I do have to limit how much freezer stuff I get. Frozen stuff that can be thawed prior to using. I will put that on my top shelf of the refrigerator if needed as that shelf will freeze stuff in one day and the items placed on the top shelf of the refrigerator usually will remain frozen or have lots of ice in it like a slushie. The only time I have had problems with the Kenmore was around 10-15 years ago. I kept adjusting the temperature in the refrigerator so things wouldnt freeze up but then it started keeping things too warm and started acting up. I dont have the refrigerator on the highest setting today. It has numbers 1-7 and 7 is the coldest and I keep it on 6. Ever since I stopped changing the temperature dial then no more problems. The refrigerator only cost me $399 and its well worth the money that I have paid for the refrigerator.

My refrigerator defrost for no reason. The drain pan is not removable!!!! There is blood in the drain pan and you cannot remove or reach to clean it. The smell is disgusting! The user manual mention automatic defrost but I cant figure out when and why it will happen. I lost the content of my refrigerator and with this smell might lose the whole appliance. It is only 2 years old!!! I will never buy Kenmore again. I tried to phone but with the automated service couldnt get any help!

On 8/8/2011, I purchased a Kenmore Elite refrigerator model 4602 from Sears. In October of 2012, the ice dispenser caused my circuit breaker to trip and the dispenser stopped working. Of course, you may say I should have purchased insurance, but it seems to me it is ridiculous for a $1000+ appliance to stop working after 14 months. I will never again purchase from Sears or recommend them to my associates.

The performance is good. It work seamlessly. I like the service it is providing. Keep the fruits and vegetable fresh for long time. It is better than other refrigerators available in the market. It have a good size. It have enough space to accommodate my vegetables, food items. We can keep lot of curries inside it. Still we will have space for more items. And the freezer box is also quite big. The look is great. The color is light black, but it does not fade with time. I like this color and it matches with my kitchen. This color was not available with other brands. That was one of the reason I selected this model. It provides a good value. Size is big. Keep the food cool. It have large box for ice and the freezer keeps it quite cold. We can keep food for long duration and it will not get destroyed or rotten.

Kenmore is a reliable brand. Ive had this fridge for more than 10 years and its been working great and no issues at all. I like the pizza holder, ice dispenser, the color, and size of the fridge. The filter is easy to replace. Once it turns red you need to replace it. I also like how easy to open the fridge and the ice dispenser is easy to clean. But I dont like how hard to move the refrigerator and we had to put something underneath just to push it easily.

I purchased my Kenmore Elite 13 months ago. Just like most people on this site the compressor & some other crap is no good. I have been without a refrigerator for about 40 days. Every time I call the service repair I am transferred at least 3 times, nobody can give a straight answer. I just want to know when is it going to be fixed!!!! Yesterday the Sears guy came out to fix it. Now the ice maker doesnt work. I will NEVER purchase another Sears appliance. I dont even know if I should call them or just get it fixed myself. Sears your customer service is horrible!!!

Its good, pretty, white, and clean. Its a little big but it looks great. It comes in a large varieties of colors and shapes and sizes so you should be able to find the right one for you and your family. It is a very big fridge and freezer. You should be able to fit everything you need to fit in there. Could have maybe use a little bit more space in the freezer though. But the refrigerator runs great and the freezer works great, too. It has not broken yet. One of the shelves falls off all of the time but it is very easy to fix. It just slides right back on. That is the only problem we have had with the fridge and freezer.

I cannot express how dissatisfied I am with my Kenmore refrigerator and Kenmore as a company. At 13 months the control board and door seals needed to be replaced. At 15 months insulation parts had to be replaced. At 17 months drain lines had to be replaced as well as door seals again! I emailed Kenmore 4 times and NEVER got a response. This is the French door refrigerator with the extra drawer in the center. I bought it because of the Kenmore name and the large cubic footage (28+). This will be the last Kenmore product I ever buy!

When we first got our fridge it was very decently priced and affordable. We have had it for 3 years and it still works great and I havent had any major problems with it. My family always goes with this same brand and have for years.

I used to own a Kenmore refrigerator and I was very happy with the appliance. You were able to set temperature controls on not only the refrigerator, but also the freezer. The vegetable crisper was absolutely wonderful at keeping the vegetables fresh and crisp. The meat keeper actually kept the meat fresh and tasty for a longer time than other refrigerators that I have owned. The fridge was energy efficient and economical to operate. The only reason that I do not own a Kenmore fridge at present time is because I was given a kitchenaid fridge, but when this one needs to be replaced I will be purchasing another Kenmore fridge.

October 26 my ice maker went out. Service appointment was November 8. Technician said part was ordered. I had another appointment. Sears called and said part was back ordered. Set up appointment for December 5. I get recorded messages saying that tech. will not be at my house unless I confirm getting part. Called Sears, my call got dropped twice. Talk to CS. They said they would have to call me back that system was working slowing. Called back 30 minutes later. CS said part was back ordered and they dont know when it will come. I have had this fridge for a year this month. I was promised it would be fixed by Thanksgiving. It was not. I was promised it would be fixed on December 5th. I am so beyond words to describe this. Why is there not a part for a fridge that is not a year old? I asked to talk to someone higher up than customer service. I was told that there is not one higher. What is a consumer to do???

I purchased this refrigerator in late 2017, On July 11 it failed. I called Sears service and they scheduled an appointment and 2 days before the appointment they put me off another month until August 25. The technician came and replaced the compressor. Part was under warranty but not labor, I then purchased a 1 year appliance warranty for almost $1000.00. Well 2 days later it failed again and now they tell me they can’t get here for almost another 2 months, October 22. I would advise no one to purchase any Kenmore appliance. I am contacting our B. B. B. concerning this matter. They want your money but do not stand behind their products.

This is my first time ever owning a Kenmore. We just recently bought our house and the person selling it had just purchased the Kenmore and included it with the sale of the house. I love the side by side fridge and freezer. There is plenty of space on both. I also love the in-door ice maker. It is easy and convenient to empty when needed. The only thing I have an issue with is the slowness of the ice maker itself. Other than that, I absolutely love my Kenmore. I am, overall, extremely happy and satisfied with my Kenmore.

This refrigerator is very good mostly because of the amount of space it has and the cool factor that it has. It keeps my food refrigerated very well. Its good.

Good cooling system. I would recommend this product to anyone anytime. I had this product for over 8 years. It is very spacious as well. I am loving the new one I got last week. I also have a Kenmore freezer and its working fine, no problem.

Never had a problem. Freezer is real cold as is the frig. Never had a service issue. Very quiet and dependable. Reasonable price for the unit. Used as a second frig, little small for the main one. Ideal for a small family with a small kitchen area. Perfect for laundry room or garage. Plain white model, nothing fancy. Easy to clean, still looks pretty new. Some yellowing around the handle. One reason we brought this. Price and it is a Kenmore product. Backed by Sears service though have never used it. None of the shelves or door shelves have broke.

I bought my Kenmore/LG fridge back in 2013. The fridge has been running great until last week. We noticed the ice maker stopped working then realized the freezer was not freezing and the fridge was not staying cold. I did research over the past couple days and found out the compressors are made by LG and they are not just faulty but have a class action law suit about the compressors. I have scheduled Sears repair to come out to repair the fridge but they are telling me that the compressor is free to replace but not the labor. That is ridiculous. The labor can cost as much as $800. How can you charge labor on a product you know is faulty, have a class action law suit and not have told buyers with a recall? If you are buying LG or Kenmore refrigerator ask questions first about the compressor and do your research first. 1 of 3 fail from what I have read.

The refrigerator is good. I never had one better than this one. It works really well. It is the best, and I really like it. I love it. The size is good. It fits all my needed items. It is really good for me and all my family. It is fantastic. I love the appearance. I dont like the colors very much, but the size is good. It is a little expensive, but I understand it because it is a fantastic refrigerator.

Would not recommend buying any appliance from Sears. Their support is crappy as is their product. Have had our fridge less than 4 years and it has already broke twice. Have spent over 700 on repairs for a 3,000 dollar fridge. Just finished talking to “service guy” who couldn’t find order with phone number and they can’t look up by customer name! Was calling to ensure right part was ordered since the compressor went out and I received a small wire copper tube only. After me having to do the footwork for him to find my order all he did was cancel the service call since the part wasn’t here! Sadly enough it’s no wonder Sears is going under.

We need a new refrigerator and I am not sure yet if it will be a Kenmore. It did seem to stop functioning in some areas too soon. The ice maker stopped working and the refrigerator now leaks.

We purchased a Kenmore Elite 30CF bottom freezer refrigerator in October 2014. We thought we were buying top of the line for many years of peace of mind. By March that refrigerator had so many problems and 6 repairs. Kenmore agreed to send a replacement in April 2015. It is now September 2015 and the second replacement refrigerator has had 4 repairs. Kenmore will not even offer an extended warranty to stand behind their product and my $3,000. Yesterday the refrigerator was repaired again. Well see how long it lasts. All Kenmore says is that the replacement in April comes with a new 1-year warranty and to contact Sears to purchase an extended warranty. Like I want to invest more money into this piece of crap? Ill start saving that money towards its replacement which will likely be in a few short years, if that. This purchase has been such a nightmare. I do not plan on buying from Sears or Kenmore ever again in the future.

I purchased a Kenmore side by side refrigerator in 2006. In 2012 it needed to have the motor on the ice maker replaced. The same part needed to be replaced again in 2015. I understand that parts break down but this appears to be an issue for Kenmore. And of course this is an expensive part to replace. I always considered that Kenmore produced quality appliances but this experience has changed that opinion. The service person who made the repair gave excellent service.

And they are very affordable. Its energy efficient. It runs well. A very great refrigerator. They are very great quality, available in different sizes. Nice to have in the kitchen.

Sleek. Both freezer and fridge are very spacious. Keeps the inside at a cool 38 degrees at all times. I can fit all of my needed items inside the fridge and freezer with more room to spare and I have a lot of stuff inside of both the fridge and freezer. Plus the ice making machine is in the freezer but I still find that I have more than enough room. Its stainless steel on the outside which is so shiny you can see your reflection. It is super easy to clean. The ice and water maker match beautifully with a black finish. There is also a night light on the water maker. It will match any kitchen with the beautiful stainless steel. It was on the pricier side but is well worth it. It looks like I paid a million dollars but in reality I got it for a steal in terms of how it has benefited my household.

Kenmore was the cheapest when comparing it to other brands that had the same features. Kenmore is a trusted brand and this fridge was on sale. I was more concerned with the price and the value than what specific features it has. I like the features and the space in this refrigerator. There is plenty of space especially in the freezer which is great for my needs. But I wish it had sturdier shelving units and maybe it coming in different colors.

Just bought a house and appliances were left in kitchen. The Kenmore Side-by-Side refrigerator was made in 2006. I unplugged it and took out the drawers and shelves. I started washing the parts after two days. I got through most of it but when I immersed the bottom shelf in the lukewarm water, it exploded! The explosion was traumatic. The thousands of glass fragment went in my hair and clothes and into the garbage disposal and all over the kitchen floor. I cant even go near the refrigerator! I would like to sue the company. Any suggestions?

The refrigerator is a good at keeping stuff in the freezer good for a long time. The bottom part works well, keeps food good and refresh and at the right temperature that it is set to. Overall it has a good size freezer and the bottom part is a real good size fridge that you can put a lot of items in. We are able to store a months worth of food in it. The appearance of this fridge is good looking. Plus it has a lot room to store stuff in it and it will match any kind of kitchen color you have. You get a value out of this refrigerator for the price that you have to pay for it. Plus it runs well and does a good job of keeping your food good and cold.

What I liked about the appearance best was the handles, nice and small, not sticking out too far, because when going into the fridge you would not hit your head when looking up. The size was just fine, every thing fit fine but would have liked to be able to store 3 gallons of milk from back to the front. The 3rd gallon just comes over the front edge. Also, would not keep ice cream hard, only soft, and air leaks in the freezer. Temp in freezer 10 degrees would not go any lower. Also very noisy and running for long periods of time. This box would have been the best value for us if it would have worked out and did what a box was supposed to do and would have kept the ice cream at the right temp.

Only problem I have had is with the ice maker, but in all fairness, I have had the same problem with all the refrigerators I have owned. Otherwise, this refrigerator has been excellent. There is ample freezer space with the double drawers.

I love my refrigerator. It is big enough just for what I need and it is clean and simple looking, keeps my stuff fresh and crisp for a long time and my freezer cold for a long time. It has not crapped out on me yet and hopefully wont. I just wish they had different colors. I havent seen a black one yet in my model. But I am pleased with the model that I have and would not change it unless it stops working.

Our 3 year old refrigerator stopped working 29 days ago. It has been a nightmare trying to get an appointment and order the part. When I first called they tried to hard sell me on the extended warranty. I refused the warranty because the part is covered under a 10 year warranty. Now every time I call I’m told that the order is “in process” and I will be contacted in 3-5 business days. It has been a month without a refrigerator. This is absolutely unacceptable. I am feeding a family of four with a mini fridge, that we had to purchase on top of the food we lost when the fridge stopped working and the local repairman we had come out who charged us but couldn’t work on it because it’s under warranty, and then we had to pay the Sears technician for coming out. I could handle most of this except that I have been given zero information as to how long this will really take and am getting to the point where I feel like it could be months until this is fixed, if ever! We purchased Kenmore based on their high quality and reliability. The quality is terrible and the customer service is terrible. So many time I have been told that the part was on its way only for it to not arrive and then we lose our appointment and still don’t have a working fridge! I can’t get through to anyone that is helpful. I don’t know what to do, but I do know I will NEVER purchase a Kenmore or anything from Sears ever again.

Has good style, does his work in the best accepted way, ever present problems when cool and keep food fresh, its energy consumption is not high, so the bill will not get very costly. You could say that is rather heavy, its design is spectacular, but mobilize around the house is usually relatively simple, but it takes two people. As mentioned above, is finished at the edges and around the front of the fridge with good design, good handling, really is spectacular, personally chose between several models of the same brand and there is no doubt that chose the best choice. The relationship between cost and benefit can say it was successful, not much money for purchasing the product payment, and we believe the behavior of the device has fallen short of expectations.

Kenmore is a good reputable brand that is made to last a long time and they still make a good reliable one today. I had bought all my appliances from Sears which is a major Kenmore seller. The prices were good and had good ratings. Colors were right for my kitchen. It was a reliable refrigerator with regular freezer on top made of good materials. No problems with it. Only changed it when I wanted to update my kitchen and change to a different color. The freezer on the top was a plus for this refrigerator.

We always wanted a stainless steel refrigerator that was spacious on the inside. We had a Sears account already and the Kenmore refrigerator has been very reliable since we purchased it. The Kenmore is a nice looking refrigerator with water and ice dispenser and I really like the double doors, and having a freezer on bottom. It also has plenty of room. But I discovered that the interior lights do not go off when the door is closed. I read later that they had an issue with that, but we did not get it resolved.

My Kenmore refrigerator was the best refrigerator Ive ever owned. Had it for about 16 years. It always worked good. Ran quietly also. Bought another one recently. I just know it will last a long time and work great. It is also an energy saver model, which is extra benefit.

Satisfied. Refrigerate efficiently and has good food compartments. It is perfect for cooling water and beverages. Still, no complaints from my fridge. It is spacious enough and fit each food. The compartments are well-distributed in terms of space. I like big spaces for vegetables in the bottom. It would be nice a wider space for eggs. Very modern design. Chrome refrigerators add a touch of elegance to any space where you are. Its size and color contribute to the decision to purchase this device. A recommended apparatus. I am actually quite satisfied with the purchase of this electronic device. My kitchen looks more luxurious with my fridge. It is quite spacious inside and my food are well-preserved.

I purchased a brand new Kenmore refrigerator 8/2018 and the compressor blew 9/27/2020. I called to set an appointment date for service and they failed to show. My appointments are now continuing to be rescheduled later and later in the month. This has changed every other day via text or automated calls from 10/6, to 10/7 to 10/19, to now 10/20! I have received no explanation as to why my appointments keep getting changed and no acknowledgment regarding a service request for a refrigerator which is an ESSENTIAL household item.I’ve expressed that I have 3 children in my home and that I was buying ice to preserve milk and eggs in coolers. I’ve lost wages leaving work for a service that never occurred, in addition to losing all my food in the refrigerator and freezer! No coverage because I didn’t purchase an extended warranty. I paid $170 for an outside technician to come Evaluate and repair but I have to have a Sears technician inspect it. The compressor is covered under the manufacturer warranty but I’m responsible for the service visit fee- no problem, if I can only get someone out to do the service. I never imagined that I would have a major part go in just 2 years. All my appliances are Kenmore????

Weve had our fridge for about 8 years and have never had any problems. It has plenty of room and is the first fridge Ive had in which the crisper drawer actually does its job. My refrigerator keeps food cold if the power goes out too.

My Kenmore lasted many, many years. I never had any problems with leakage, nor did I ever have a problem with the cooling in the refrigerator or freezer. It was an older model, as I said I had it many years, but it lasted through a family of 4 for a long time. I eventually left it for the new owner when I sold my house but it was still in perfect working condition when I left.

Updated on 01/26/2021: My first review on 1/4/2021 was about a failed compressor. Today is the 1/26/2021 and the tech finally came to fix the compressor. He advised me that there are a lot of problems with these compressors. He told me that when the compressor goes a black liquid runs through the refrigerator lines. He flushed the system but said it was not guaranteed to be fully flush. He then proceeded to tell me that if there is black fluid left and it gets into the compressor it will ruin it. He then told me that the compressor will probably fail within 2 years or less after paying $300 dollars to have it fixed. If it breaks I will need to pay again to service the refrigerator. This feels like a giant scam and Sears and Kenmore should be held accountable for the faulty parts they use on their products. Unsatisfied Customer!!!Original Review: I purchased a Kenmore Elite refrigerator approximately 4 years ago because my last Kenmore was well made. The compressor already failed only after 4 yrs. Kenmore is using a LG compressor. If I wanted an LG I would’ve purchased LG. I am very disappointed and will never buy a Kenmore again. Putting cheaper parts to save money will only cost you customers!! Kenmore should fix every last compressor problem.

Very roomy. All the food fits in it. Lots of storage space. Is really a nice refrigerator. Very happy with your refrigerator. I am very glad I picked this refrigerator to own. I am very happy with the size. It is a lot bigger than what it actually seems like it is. I have no problems with storing all my groceries in it and I believe it was a great choice for me to pick this refrigerator. I think its pretty good looking. Its not a top-of-the-line model but it doesnt cost anywhere near as much as the top-of-the-line model. Overall I am very satisfied. Satisfied with its appearance and his performance. Overall I think for the money I spent on this refrigerator I got a pretty good deal after shopping around and comparing it to some of the other models and the other name brands.

This is an LG refrigerator with the Kenmore nameplate. The ice capacity is a joke at about 2 lbs per day. It takes forever to make ice even when you use the Ultra Ice feature. It is very cheaply made as well. I pulled the drawer in the freezer open one day and a wheel from each side broke off when it reached the end of the track. The freezer also frosts food really bad and you have to throw it away after a few months. Very dissatisfied with this refrigerator which is the biggest piece of junk I have ever owned!! And I paid $1600 for it five years ago.

It is one of the very best refrigerators Ive ever had the pleasure of having in my home. Id never buy any other brand. I cant imagine not having a Kenmore in my kitchen. It holds a months worth of groceries in my home easily, and I have a family of four with two growing teenage boys. So, that says a lot considering how much food they alone can consume in thirty days. Its chrome finish, molds into our kitchens, modern look very well and makes easily kept clean. It is the one appliance that ties of whole decor together in our kitchen. I place the value of all my Kenmore alliances, in which I have five in my home, to be priceless and wouldnt sell any off them for the world. However, of all five this refrigerator is the one I hold most dear to my heart.

I have had this refrigerator for over ten years and it still seems like brand new! I can’t imagine any other. It holds a great deal of food and keeps everything so fresh. I love it so much. I wouldn’t trade this one for a newer model at all. It is smudge resistant and has no dents even though I have moved. The freezer also keeps everything perfect also. Sears doesn’t make them like this anymore so solid and quiet too.

The refrigerator was large enough to hold my food and had compartments to organize fruits and dressings. The freezer was large as well. The size was large enough to fit large food items and small items were compartmentalized in the refrigerator. The set up for the refrigerator was helpful. The refrigerator was sleek looking and blended in well with the rest of my kitchen appliances. I liked the leaner design and it was not clunky in my kitchen. I believe it was pricey but I bought it a while ago. I have had less expensive refrigerators but they did not last as long as this refrigerator.

My experience with a Kenmore refrigerator was very good. My food was never too cold or even warm. The temperature setting was perfect. Very easy to keep clean. Plus, it makes my kitchen look great as well with how nice they look, inside and outside.

Kenmore has below average craftsmanship. I wanted a refrigerator that had the freezer on top and fit into my space. I did not want an ice maker as I live in a 4th floor condo and did not want to worry about leakage to the apartment below. The door handle broke off after 1-3 months of use. I received about 6 handles from Sears while it was under the one year warranty but when the year was up Sears only option was to buy the extended warranty. The refrigerator has worked well but design flaw of the handle was very disappointing.

I am happy with my fridge because I have not had to replace it at all. It works perfectly and I have told many people at work and school to buy it. Possibly my favorite fridge I have ever gotten.

It lasted me a good time. It was very spacious. I could fit anything it. Went well with my kitchen decor. It has a very sleek look. Kenmore is great product. The size fitted my need. I was able to fit a whole Thanksgiving turkey will all my everyday necessities. If I ever move it will come with me. It was a hard decision to choose but I think I got the best one. My Kenmore was expensive but with the warranties and great deals it was all worth it. I dont regret how much I paid and I am excited for the refrigerator I have.

I bought the Kenmore refrigerator, Model # 795 71019.010, Serial #005KRO2571 from Sears a few years ago & a part I need to be able to use the ice-maker now is DISCONTINUED according to Sears & I was told Youll just have to buy a new fridge or go without ice??? I cant believe they leave customers high & dry & expect them to buy a new fridge when all it needs is a part. Not sure who to blame so I blame both KENMORE & SEARS. What a way to treat consumer! Ive always bought my KENMORE appliances from Sears & never had a problem, but after this - Never buy from Sears & never buy a KENMORE brand anything!

Works efficiently and is easy to clean and spacious. Sleek design and user friendly features. Would definitely purchase another Kenmore refrigerator in same or similar model. Spacious with easy to remove drawers, logical storage and ample shelves. It is perfect for a family of four and holds weekly grocery trips worth of food stuffs easily. Streamlined appearance, sophisticated, fits with classic or modern decor, easy to clean and maintain, solid quality. Ice maker water display is appealing also. Great product for the money, especially if you are able to get a sale with warranty. Comparable to top of the line appliances. Comprehensive warranty makes it a worthwhile investment.

This is a great fridge for a smaller kitchen. Outside looks nice and is easy to clean. There is enough room in the fridge to hold a gallon of milk, a case of pop and food to feed a family of four for a week. The freezer has space for frozen pizzas and frozen meats as well as, frozen dinners and snacks. The black exterior is sharp to look at and fits in with most decor. Its pretty smudge resistant and cleans up well. The handles are sturdy and can withstand kids. The size was perfect for our space. Plenty of storage made it comparable to the higher priced models. Its very energy efficient and quiet. We never had a problem with it defrosting on its own.

I purchased a 4 door Kenmore fridge a year ago. I was excited to get it home and begin using it. They offered a 1-year warranty and we declined (Didnt think a $3000.00 fridge would give out in a year). However we were told information on extended warranty would get sent once it was close to our year ending. Well about a month and a half ago, we started to notice that the ice maker wasnt making enough ice. Then noticed the water was not as cold as it usually is. But we brushed this off as using it more than usual. Fast forward to a few days ago, our fridge completely stopped working. I immediately called Sears and was told that our warranty expired 3 days ago. We had mentioned that this seemed to have gone on for some time and just never caught it (Im not a fridge repair person). They said we would have to pay someone to come out and pay for labor and parts. We decided to call a local repair person, and he came out and told us that the computer board in the fridge is damaged and we would be looking at a minimum of $500.00 to replace just that part! So as of now, we arent sure exactly what is wrong it and Sears said they would come out to look at it in October (today is Sep. 9th). This is so frustrating, and we werent able to get any assistance from either company. If the computer part is damaged or broken, isnt that considered a defective part?

I like my refrigerator from Kenmore. It has been a good thing for my family. I like the fact that it dispenses ice and water that are filtered and safe for me and my family. The refrigerator I owned in the past would always shut itself off, therefore spoiling all my food and causing a huge mess. With all the technology that lemme provides I dont have to worry about my money going to waste.

I purchased my new refrigerator from Sears four years ago. The ice maker did not produce ice. For 2 1/2 years they would come to repair for it to only last approx. 6 months before breaking down again. After the 3rd year a tech comes and explains that the ice maker has been recalled, its non repairable. Now year 4, the unit stopped cooling! They come and replace the control board because it was on recall too. Really??? Now Im on technician visit number 6 within 2 weeks. Day after installation of new board... warm again!!! No freezer, no refrigerator. Maam its your compressor. Another week for compressor to arrive, installed, nothing. The thing is warmer with new compressor. Why??!! I have had 9 visits as of date, new and updated compressor, new ice maker, and new control board. Nothing is working!!! Im sooo frustrated now that no one wants to take ownership. It is model number 795.74032.411. BUYERS BEWARE!!!! DONT PURCHASE!!! Sears is not standing behind its product at all.

It is a huge refrigerator with a compact ice maker and a 3 tiered freezer drawer. The lighting inside is amazing and it functions very well. I do not like the outer finish too much. The area around the water/ice dispenser is plastic and can crack. The finish is aluminum and shows every scuff/dent/fingerprint.

We had a Sears store close by for many years and usually purchased all of our appliances from them. The line of appliances was fairly wide and there were adequate choices to make a decision for the model we desired. The Kenmore refrigerator was spacious in capacity, had good produce space and I liked the ice and water dispenser options that it offered. I also liked the color options because I wanted it to match my other black appliances. However, I was disappointed in the performance of this refrigerator because it broke down after only 2 years and then I could not get immediate service for it. Serviceman came, but then didnt have parts for a repair even though we gave a full description of what part had failed before the serviceman came. We would not repurchase a Kenmore refrigerator.

It is a serviceable refrigerator, but it is difficult to clean. It also has a loud compressor that can be heard in the floors above and below when it kicks on. Plenty of space.

I liked the adjustability of the shelves, the fact that there was a drawer attached to the underside of one of the shelves. The top mounted freezer was large capacity as well. However, the unit was just very hard to move.

We purchased this refrigerator 6 1/2 years ago at a cost of almost $3,000.00. It stopped cooling a few days ago-the Sears technician said the compressor and another part were shot. The compressor would have been repaired under the 10 year warranty, the other part would have cost almost $700.00, and we would have had to wait three weeks for the part. Just want out and purchased a new refrigerator, and you can bet it was not a Kenmore.

Kept things cool as it was supposed to. Sometimes had trouble but I could adjust it. Worked fine, just a little small! I ran out of room a lot. There were only 2 people in the house at the time, but we often hosted big dinners and I made a lot of food, and thats when the fridge was too small. Not enough space for leftovers either. Freezer too small for our needs. Easy to keep clean, matched the decor, looked fine. We had a stainless steel fridge after this one and that was a lot harder to keep clean. This white color worked well and was a lot less maintenance. I didnt buy this fridge so Im not sure what the cost was but I imagine for price and performance, it is a good value. It does the job and fits (size and maintenance).

Quality material. Kept produce and other foods cold and fresh. Would recommend to anyone who is in the market for a new refrigerator. Knew the size I needed and wanted and this refrigerator fit the bill for what I wanted exactly. Plenty of room to store what I needed and then some. Gunmetal color went perfectly with the color of the rest of my decor in the kitchen. Really glad to have gotten the color I did when making the purchase. For the price that I paid and the quality of the refrigerator I got I couldnt be more happier. Solid material that doesnt dent and scratch easy.

Has always been a trusted appliance. Never had an issue. My parents have always used this brand and it was recommended that I get one as well. Looking forward to the next generation of fridges from them. The freezer could be bigger in the model I have. There is never enough room for everything for the month. Shelves could be made more sturdy too. Overall has always performed well, just the design inside needs to be better. I have a traditional white model, looking forward to updating to a stainless steel one. I have seen they also have ones with computer chips in them, I am guess Frigidaire has them too. They are getting a bit pricey these days, that I have noticed. Would be nice if they offered a trade in option for existing fridges to help cut down on the cost.

Ever since got this fridge it has been too small, metal shelves bend with weight too easily, runs noisily, and in general cheaply built. Can not wait for this crib to die so can get another brand. This used to be a good brand but guess not anymore.

I bought this fridge brand new and have had it for 9 years with no problems. Then out of nowhere my son and I came in the house in the middle of the day and my son smelled something burning. He looked towards the fridge and smoke was coming out of the ice maker. We got up and opened the freezer door of the fridge, and there was a full blown fire coming from around the ice maker mechanism. We put the fire out and unplugged the fridge. What kept running through our minds was, what if we werent home or what if this had happened at night while we were all sleeping. After I took the ice maker mechanism off I could see that there were bare wires that might have caused the fire. Very scary.

Bought Kenmore Elite French door model # 74093 in Dec 2014 for new house. In May 2015 it started making a fan noise, so I called for service under our Sears protection plan. 6 weeks, 3 parts, 5 service calls, and a dead refrigerator. I called Sears Service and demanded a replacement. This is when it really got crazy. They told me that the Sears Appliance Center was not really Sears and I had to deal with them directly because their policies might be different than the real Sears. SERIOUSLY?? Yep, I was told that the Sears Warranty staff that I was dealing with couldnt help me, and I had to go back to the Sears Appliance Center I bought the (now dead) refrigerator from; it is a franchise store. I bought Kenmore because I assumed the Sears name was my guarantee of satisfaction. I should have been informed about this distinction, because I could have gone to a real Sears store instead. SEARS on the storefront, employees wear Sears shirts, Sears receipt, Sears warranty and service agreement... but not really Sears.

Its a very good fridge however it is small and I have a large family and will be upgrading to a larger one but overall great brand. Have had for 4 years and have not had a problem with it yet. The freezer is way too small, cant fit much in it unless you are single and live by yourself. The fridge part is bigger but not by much - this would be my only complaint with this fridge. Overall the appearance is nice although its very average. Would be nice if the basic fridge like mine had a better design than normal would be better.Considering my fridge is very basic and plain jane with only an ice maker as upgrade its worth what I pay for, being that I bought it from a discount store otherwise it would not be worth the full retail price. Should have more basic upgrades like an egg holder, more space in the door for larger bottles. To make the fridge taller would also allow for a larger freezer and an additional shelf in the fridge.

I initially chose to purchase Kenmore over other refrigerator brands mainly due to the price. It was on sale and it had all the features that I wanted like filtered ice maker and a freezer. It keeps food cold. It also has a vegetable crisper drawer with humidity controls. I had a fridge once that kept coming open because the magnet strip was not good. I had to throw food away which was not good. But my current fridge has an alarm that goes off if the door is left open. It also has an ice plus feature that makes more ice when needed.

We purchased a new refrigerator four years ago. Now we need a small part, a motor fan, and it is no longer made or available. Our beautiful (looking) and expensive refrigerator is no longer usable, and we have to buy a new one which we cannot afford. Shame on Sears for discontinuing a part after such a short period of time and not standing behind their appliances; and the service tech was rude to boot. We have always bought Kenmore appliances. Now we will never buy Kenmore appliances, and we will share our story in any way we can.

There are several perks to this refrigerator. 1: It is durable. I have 3 kids and even with them and husband going in and out of it all the time, nothing ever broke or came loose or stopped working. 2: It is very sleek and beautiful 3: There was enough room to store a months worth of groceries for my rather large family. Fits well with a standard sized kitchen but also looks great in my larger sized kitchen. It also comes in different colors to match whatever decor you happen to have. This appliance is sleek and beautiful. It matched my other Kenmore appliances perfectly and its coating is very resistant to staining or fingerprints, unlike many other refrigerators we looked at. For the price we paid, we received an extremely durable, lasting refrigerator. I would recommend it to anyone of my friends who need something that is going to stand the test of time and tons of use!

The Kenmore refrigerator was a top performer. It had a large freezer compartment located on the top. The shelves and storage compartment were ample. The roomy interior afforded adequate space. It was easy to clean with a damp cloth. Exterior surface looked good. The roomy interior, vegetable and meat compartments and upper freezer had plenty of room for my family of four. Also, there were the right number of shelves which adjusted a height to accommodate your every need. Frankly, the appearance was quite ordinary with no outstanding features. It was of average height, white finish, with no decorative features. Overall, I perceive the value of my Kenmore refrigerator as good. Both the interior and exterior were easy to keep clean by just washing occasionally with soap and water. The see through bins made it easier to find what you were seeking in a timely manner. I would buy a Kenmore refrigerator again.

Sears, led by Eddie Lampert, steals your money and gives you when the runaround when their refrigerator fails in less than 3 years multiple times. They buy their garbage from LG (LITERALLY GARBAGE) that is made so poorly that Russian manufacturers laugh in mocking hysteria at how unreliable yet expensive these refrigerators are.You will lose thousands of dollars in tossed away food because the refrigerator fails again and again and again and again. Mind you, you paid nearly $4000 for the privilege of owning utter trash. If the local Sears wasn’t all camerad up, I’d drop this stainless steel turd in front of their store. These refrigerators are absolutely 100% designed to fail. No engineer would want his/her name attached to such a failure.

Very easy to keep things organized with a lot of shelf space and drawers. Vegetables and fruits stay crisp. Plenty of room in the freezer. Temperatures in the fridge and freezer remained constant. My refrigerator is on the smaller side because it has to fit in a small space. I am very happy with the refrigerators interior. There is more than enough room for all of my items. You can configure the shelves in a way to provide the most benefit. I chose the black refrigerator because I dont care for stainless steel. It does show finger prints and smudges more than white but the color is very pretty and it is quite easy to keep clean. This is a high efficiency appliance and was well worth every dollar I paid for it. I have had this appliance for two years and have not had any problems with it.

It was a great fridge. It had all the features I needed. It was the biggest and best refrigerator I ever owned. You really should buy one. Youll love it. It was beautiful, lovely, attractive, good looking, matched my kitchen. Best value for the money. Especially given that I didnt pay a cent for it. It was a gift.

I was extremely satisfied with this product. It was stylish, and it even made ice! Im so glad I bought a Kenmore refrigerator, and you should too. Shout it from the rooftops! This refrigerator really fit all of my needed items. Even the ham I bought last week! It wasnt too bulky and still was large enough to get the job done. Thanks Kenmore! I love how this appliance looks because not only is it shiny, but its also silver, which is my favorite color in the world. Everything I have in my house is silver! It was somewhat pricey. I had to sell my car and three children to buy it. Nevertheless, it was worth the buy because who doesnt love refrigerators!

Its hard to trust a newer company when making high money purchases. Kenmore is a solid well-trusted name. They are known for quality and durability. Sometimes reputation is worth more than added bells and whistles. I like the option of switching the side the door opens on. I like the adjustable shelves and the depth of the door space. Reliable, good lighting, warning if door left ajar, leak-catch shelved. However, if there were a way to make the walls thinner while retaining the same insulation, that would increase space available. I would like pull out shelves, I would make the alarm a little louder. I might add a air filter that is changeable. It was a worthwhile purchase.

Great, fits lots of food, right size to fit in your kitchen, the color is is great, the Kenmore refrigerators are great. The colors are great and the food fits just perfectly.

It was easy to organize and to maintain. It had a good energy performance and never gave us any problems. It was not fancy but extremely solid. The space allotted for a fridge in the kitchen was not big. This fridge fitted perfectly and had enough space for us to store groceries for a family of four with two children. Simple but elegant. Not particularly noticeable, which I considered a plus. The exterior was easy to clean and with two children that was a bonus. This is not a fancy model. It was chosen because of the space available and the style of the kitchen. However the ratio price to quality was excellent.

The performance of this refrigerator is outstanding. Its the best fridge out there, in my opinion. I really recommend you to get this. Just make sure you get the right one! The size of my refrigerator is crazy. There is so much storage. The size blew me away the first time I saw it. Just be careful now it looks a lot bigger than it shows in its picture, so dont be fooled thinking its small. The appearance of my refrigerator is great! Its so shiny you can see your own reflection. The perceived value is outstanding. The price is just right and the overall quality is 100%. This is my opinion by the way so dont go off what I say about the value, I hope I had great advice.

I love Kenmore appliances. The color and the space inside. Shelf are adjustable and allows for plenty of storage space. The drawers and produce crisper are plenty roomy. Good not as for a better working kitchen appliances. Roomy functionality. Shelves and drawers are roomy and functional. Plenty of door space for milk juices and condiments. The Kenmore refrigerator is a beautiful smooth finish. A beautiful creamy color that I preferred to match my kitchen. A part of the decor not an elephant in a China shop out of place and huge. A Kenmore refrigerator is an excellent value. Economical running and keeping cold and freezer is wonderful.

I loved the overall refrigerator and its performance. It ran quiet and there was sufficient shelves, however, I did not care for the freezer. For the most part, the refrigerators size fit all of my need items, except during Thanksgiving. I found it difficult to adjust the shelves to fit my 25 pounds turkey. The overall Appearance, for a standard refrigerator with a top freezer, was appealing. It was easy to wipe down and keep shiny. I would recommend it. The value was in line with what I got, but only because it was on sale. I would not have purchased this item for the non sale price. It was a pretty standard or basic fridge. No special features or bells and whistles. Nothing special inside, pretty basic.

Been great, keeps things cold and has plenty of storage space. We bought it 2 years ago and it still runs like its brand new. I would recommend our fridge to anyone! it really has been a great appliance.

If I can give 0 stars I will and this is my first review of any product ever. Please DONT buy the side-by-side Kenmore Elite refrigerator. Our refrigerator is 4 years old just got out of a 3-yr warranty when it stopped producing ice. We had a $99 Sears technician come over to our home to look at our ice dispenser problem. It didnt have any problem with the water dispenser so we thought its an easy fix. The technicians diagnosis is to replace the whole door which COSTS $1716.50 (parts, tax & labor included). WHAAATTT!! But if I get the Sears home warranty its 50% off. The repair costs more than what we originally paid for it. I just want other consumer to be aware of this product so you dont make the same mistake.

In July we purchased our first Kenmore refrigerator. Weve never owned a Kenmore before so we were a little skeptical at first but it was the best decision we have ever made. We are very pleased with our Kenmore refrigerator. We will never buy any other brand!!

Pathetic. We purchased the fridge in 2005. Kenmore Elite Cabinet Depth French Door Fridge model 795.7519240. The vegetable drawers have been a pain forever. They always come off their tracks and are awkward to put back on. No matter how careful we are, it happens. Also the cold water supply main switch control from the main board wire broke because it swings when the door opens and closes. It is in the molded insulation of the door, so a new wire had to be routed under the rubber gasket and a hole drilled through the insulation to bring the new wire to the control board (The factory wanted to sell us a new door!). Sad, sad when the fridge it replaced had been working almost 20 years without a hitch.