2006-2007 Kenmore trio 76583: On Friday, a day before houseful of guest (30 people), the freezer was not getting cold and everything was defrosted. Then the next day, the fridge stopped working. We have had issues with food freezing in the fridge and had to throw away a lot of fruits and vegetables. I have an old Amana that is 28 years old and it still works, and paid about $400.00. The Kenmore cost me about $1,800 or more and stops working in 6 years. What kind of junk is Sears selling these days? Always thought that Sears was a good brand, but not anymore.

When we purchased our Kenmore elite refrigerator model # 795.77563600 Serial # 603KR02266 we were told it was top of the line. Little did we know what they really meant was top of the line to constantly break! The first thing to go was the fan, then the motor, then the ice maker froze solid and was leaking water all over. The glass that goes on top of the veggie pull out drawers shattered and the plastic frame of the veggie drawers cracked right in the middle! We still had warranty so everything was replaced or repaired. I refused to pay $500.00 to keep the warranty for another year and being everything had just been replaced/repaired, I didnt anticipate any more problems. Boy was I wrong! The seals around the doors cracked and tore, and the ice maker froze up. Literally its ONE BIG PIECE OF ICE!Then, one day I was sitting in the living room when I heard water splashing. I went to the kitchen and the water dispenser was spitting out water as if someone had a glass pressing on the water dispenser lever!! I thought the dispenser had somehow become stuck. However after I pressed it over and over trying to unstick it, the water didnt stop. I had to open the doors to get it to stop spurting out water! I had to leave the doors open because every time I closed them the water would start coming out again. My husband finally got home and had to disconnect the water at the back of the refrigerator! We are amazed that this thing is actually still working (keeping the temps. accurate in both freezer and refrig.) I have NEVER been so disappointed in any product as I am in Kenmore Elite!To this day I refuse to purchase anything from Sears because of the bad service and more importantly the HORRIBLE PRODUCT we were sold! All Sears had to say was, The only thing we can do is send our repair guys out, but youre going to have to pay for their services because you didnt purchase our service contract! NO THANK YOU!!! Id rather save the 500 bucks and purchase a new refrig. somewhere else being that the older the appliance, the higher the price goes on the service contracts!!! What gets me even more is that Im still paying for this overpriced piece of junk!

These units are a separate matched pair, Kenmore Elite ref and freezer. I purchased these units in Jan. 2011 but didnt plug them until Sept. 2011 because I remodeled the kitchen. Neither unit worked properly. From the start, the freezer would not get below 22 deg. The repairs finally got the freezer working. The ref has never gotten below 39 deg. with temp control on 7. The compressor has been replaced, thermostat, the timer and then rechecked at another appointment but it still will not cool. On 24 Nov., it was 48 deg, on the 25th, 42 deg. Today it is 40. deg. I have had at least 7 or 8 appointments for these units. On Nov. 24, 2012, I had to purchase another Kenmore ref as a back up because I cannot depend on this unit, which I could not afford because I am on a fixed income (disabled). I talked to lemon service, 1 800 927 7836, today. Their service records are not accurate. One comment from the Tech repairman stated I didnt want any more service. This is not correct. He said he didnt know what else to do. I need to be contacted about more info. Please.

I absolutely HATE our fridge. It is impossible to clean because Kenmore uses cheap coated metal and calls it stainless steel. It is NOT! And if you get a scratch in it, youre screwed, unlike genuine stainless where you can buff it out with a kit. I know this to be true because the other stainless steel appliances we have in our kitchen are a breeze to clean. Unless you have nothing better to do with half your day, you do not want to waste it trying to clean this behemoth!

I like that Kenmore is a trusted brand with a strong tradition. I also chose because of previous experience with the brand. This is the brand we had in our house growing up. Its a sturdy fridge with a good amount of space and drawers to hold a variety of food. I am pretty happy with it as a whole.

It never gave us a lick of trouble, the 8 years we had it. We got for a house warming gift, the seals were all tight up to the day we gave it to some less fortunate friends of ours. From the freeze to veg. and lunch meat trays did their job, the best aspect of the whole thing was the elec. bill never went sky high. We loved it, we went out and bought a side by side with water and ice dispenser. The freezer, cold storage for meats, veggies, and butter, and everyday grocery, racks were plenty spacious for a family of two, then came the little one. We had no problem with all the formula and all that comes with having a baby, plus plenty of room for my beer.The color was eggshell white, nice texture, easy to clean even with smokers in the house. It fit right in with the cupboards, style and got a lot of compliments on it, who would of thought a ref. Even though we got IT FOR HOUSE warming gift, I would see our model or close to it that it would be very affordable for our budget, we had just bought a new vehicle, so if we had to buy we could of, it was very reasonable.

Works well, refrigerator side keeps cool with adjustable temperature. Freezer side cools fast. Ice machine works very well. No reliability issues. Freezer side has four or five compartments. Refrigerator side has lots of bin space and storage on the back of the door. Easy to move along the floor. Refrigerator has a nice stainless steel front with two long stainless steel handles for the freezer and refrigerator section. Ice maker dispenser is all black. Overall is a good value since it has good reliability, a nice modern stainless steel appearance, good storage space in both sections, and a functional ice dispenser.

The Kenmore refrigerator is very elegant. Its size has attracted a lot of attention. On the outside, it looks very small. However, its design is expandable for more products inside. Also, the price for the refrigerator is very convincing and performance is the best. When it comes to energy consumption, it does not consume much and is put into suspension mode when everything is refrigerated. It is perfect to buy it.

Worked great! Never had any problems with it at all. With a family of seven, it could have been roomier. Maybe more shelving or deeper shelving. More compartments maybe as well. Seemed like I always needed more room for bottles and jugs, etc.. My refrigerator looked great! It really wasnt anything too fancy but yet it had a clean sleek design to it. It was white in color rather plain but it matched and has very clean looking. I believe it was a fantastic value including style, design, price and especially dependability. I would most definitely recommend it for sure.

I bought a Kenmore refrigerator at the navy base, I put an insurance plan. Same month they delivered I called Navy Exchange, notified the refrigerator wasnt working properly, the ice maker and freeze the food. They send a tech and never showed up and then he arrived the third appointment and he ordered a part for the ice maker. Took 2 months to arrive. Again he couldnt make it for second time. The tech was from Kenmore. Then a year later same problem with the ice maker and freeze the food. I called the plan insurance and they told me cannot handle the issue because was cosmetic issue!!!! I called the store manager and he send a tech. The tech told me its fine now. 2010 I called again, same problem with the ice maker and temperature. They send a tech and fix for third time. Present time I have the same problem but worse. Keep frozen my vegetables everything at top. The ice maker I have to keep open the doors to get ice from inside box. Every time we have visits, I have to tell them in order to get ice they cannot use the ice front display, they have to open the door to get ice. This is the worst refrigerator I ever had. I paid $2555.00 for this appliance. I contacted the insurance and now they told me that my insurance expired, after they didnt do nothing when my insurance was good now very convenience cannot do nothing. I called the store manager to inform this problem. Dont buy Kenmore Elite refrigerator.

Keeps food cold, have plenty of shelves, drawers and compartments, does not cost much to run. My electric bill has reduced a little bit. I would recommend this product. The size of the refrigerator is the perfect size for me and my little one, but I also have a 14 cubic foot freezer for stocking up when things I use go on sale. The price was right, crisper drawer works well.The refrigerator looks like a regular refrigerator. The surface is easy to keep clean even with the finger prints left by the toddler. It is easy to move to clean behind so dust doesnt build up. I think it was a good value for the money I paid for it, on sale of course. I try never to pay full price unless absolutely necessary, friend and family days are usually the best time to buy.

Great, fits lots of food, right size to fit in your kitchen, the color is is great, the Kenmore refrigerators are great. The colors are great and the food fits just perfectly.

Standard reliable refrigerator that was good for the price. Got it at Sears on sale and lasted about 5 years before I decided to replace to a more modern model. Good storage compartments, defrosts itself. Compartments make it easy to organize food products. Can sustain a pretty significant load without breaking apart. Freezer is spacious enough. A little basic compared to more modern models but does its job. Easy to clean and fits my kitchen style theme. Wish it was more visually appealing honestly. Fairly priced considering how long it held up and with the features it has such as nice compartments. Good value since it was on sale at Sears.

I like the Kenmore brand and have other appliances so all of them match. The fridges stainless steel makes it look sleek and clean. It goes well with all my other appliances. Its quiet and my children are able to open it with ease and thats a big help. Also, it was a really good deal and I have a card to Best Buy so that helped with making smaller payments instead of one big payment at once. However I dont like that Its not magnetic and I cant put up pics or things my kids made up on the fridge. Its also very annoying to clean and fingerprints get all over. You can wipe it down as much as you want but the lines are going to show and next time someone opens the fridge the prints are there.

I like the size of the shelves, the deep-set bins for produce and the overall quality of the refrigerator. However, the depth size is a little larger than my counters so it sticks out and I would prefer it be even with my counterspace. Other than the size of the Kenmore refrigerators offered, their quality is top-notch. Ive purchased Kenmore products since Ive been married. My first home came with Kenmore appliances and I never had a problem so when we purchased our second home I decided to use Kenmore appliances. It is a reliable product.

Bought a Kenmore refrigerator 1/15/14, died on 9/7/14. Two weeks for the first tech to come out, ordered a compressor, took a week to arrive. Second tech ordered unnecessary part (per original tech) another 1 1/2 weeks. Original tech arrived, refrigerator unrepairable. He cut off power cord, wiring harness, and all the parts he had soldered on. All this for a bad compressor? This model not available any longer, nothing comparable because of size except for two inferior models that we cant even see as they are online plus another two weeks to deliver. So, already at over a month without a refrigerator, they refuse to refund our money, they dont have a replacement available and we have a child in the house. Anyone wonder why Sears stocks are dropping and now their vendors wont deliver to them anymore?

My refrigerator is nearly 2 years old. Almost a year ago it developed a loud vibrating noise at certain times it was running. Ive had Sears service people visit three times and whenever they were here, the noise wasnt happening, so they said that they couldnt do anything about it. One of them tightened some screws, to no avail. So I constantly put with the noise. The only recourse I have is to keep calling Sears and hope they will arrive when the noise is occurring, or luck out and get a technician who will actually look into the workings of the unit to try to get the noise to occur. Is anyone having this type of problem with their Model 71033?

I have a double-door Kenmore refrigerator, which is very good. Nice cooling system with good defrost. It has enough space for storage of items. It has adjustable shelvings. High energy saving, efficient, appearance. It has adjustable storage.

I love this brand, hasnt failed me yet! My most recent purchase is a Kenmore refrigerator and I couldnt be happier, it fit perfectly in my new home. Ice maker, water dispenser, and tons of room in my fridge and freezer.

Kenmore has been the only brand I have used on any major appliance and it has always proved to be reliable, dependable and worth every penny I spend on the purchase. Kenmore is/has been the only brand I have ever considered purchasing. Their refrigerator seems to work better than other refrigerators. It keeps things cold. However the plastic drawers do not seem to stay on track real good when loaded. There needs to be some way to make them more sturdy to where they fit on the tracks and stay on them better. Other than that, it serves our purpose

I purchased a Kenmore Coldspot model #105 March 8th of 2014. Last year had a factory water line break and ruin my kitchen floor and drywall in the basement. I filed a claim and received a check for the damages (No problem things happen). Now 1 year and 4 months after purchase (4 months past the expiration date of the warranty) the fridge has stopped cooling. Had to take all of our food to my wifes grandmas house at 10:30 at night. Called the repair service line and they tell me since its out of warranty it will cost me 90 dollars plus whatever parts are needed to get a technician out to the house. OR pay 40 dollars for the extended warranty and then 60 dollars every time a tech has to come out. I feel like a fridge should last AT LEAST 5-10 years right? If Im forced to buy a replacement then I will never buy from Sears again. Im so outraged I can barely think. What can I do?

I enjoyed my Kenmore for a little over 10 years before I traded in for a newer model. I wanted to upgrade and have an ice maker. I never had any serious issues with it and it kept food exactly at the temperature I set. Even when I lost electric last summer for 10 hours, I knew I wouldnt have to worry about the food in my fridge spoiling.

I remember being a kid and my parents had a Kenmore fridge that was solid as a rock. Sears was the epitome of top notch service for their appliances and tools. Sad to say, no more... My Kenmore fridge has broken several times. One time, under warranty, their c/s center was having me to troubleshooting and repair it myself over the phone. Seriously? It has had several problems and I am not happy with it. The ice maker constantly gets stuck. Now, a small plastic piece (# 1 on attached diagram) broke off and they say that part is not serviceable. They want me to REPLACE THE ENTIRE DOOR for $ 750.00 and the old door can end up in a landfill on account of a piece of plastic that they cant or wont sell. I am very disappointed and dissatisfied with Sears, Kenmore and their overall service strategy. Never again will I step foot in one of their stores.

Works well and is quiet in noise nature. Keeps items the right temperature and is never too cold or too warm. Good lighting for those midnight snacks too. Fits perfectly in a standard size space made for fridge. Spacious interior and doesnt look bulky or out of place. Perfect size for our household. It looks simple and classic. Honestly nothing special. It looks like a standard fridge but that is enough for me. Very satisfied with it overall and wouldnt change anything. I was happy with the value because the price was reasonable and seemed low compared to similar products and it works well and gets the job done. No problems at all.

Soon after I bought the refrigerator 2 years ago, the door switch failed intermittently and the fridge lights didnt work properly, but the fridge ran OK. When the switch broke totally, I ordered a new one, but after 2 days, I noticed the fridge wasnt cooling properly. I was lucky to get a service man to install a new switch, but then I found out that the defroster fan wasnt working. And due to ice buildup on the fins, I had to unplug the fridge for 2 days so that the ice would melt. Otherwise, the fridge would break and would cost a lot to repair. I found out on the internet that one man replaced his door switch 5 times. The product engineer at LG said the switches are OK for the purpose. This seems ridiculous denial to me. The repair guy said that I would be lucky if the fridge didnt have serious problems than the switch more than twice a year and sold me a warranty in case that happens. According to consumer reports Kenmore is the most reliable brand of fridge on the market of all the bottom freezer drawer models. I am not buying it. My previous fridge had no service calls in the 20 years that I owned it. I wanted a more energy efficient model, and now I am sorry..

I am very happy with my Kenmore refrigerator. It is spacious, it keeps things as cold as I like them, and the freezer is large enough so that when I shop for a week or two of frozen items, I have plenty of room for them even though I also have freezer jams, and other extras that I keep frozen on hand. I have never had any trouble with this refrigerator and I have had it for several years.

Very little problems with my Kenmore refrigerator. The only problem I did have which was my fault was a nick I put on the bottom shelfs metal that rusted. They told me to clean it and paint over it. That worked. Like I said, I would buy Kenmore because Sears is a company that stands behind their products and takes care of their customers. I do not know the exact size, but it was large enough to accommodate a family of seven people, three of them being children. The freezer could have been a little larger. The movable shelves helped also, especially if we had tall items to refrigerate. I recommend attaching a water filter to the ice maker if your water in your area is hard. We bought a white refrigerator, mostly because we know we will be keeping this refrigerator for a long time and colors seem to date the refrigerator. Also white matched our other appliances. I dont recommend buying appliances in trendy colors. They get so outdated so quickly. I learned this when the rage was turquoise and wished I didnt buy a color that ages the appliance. I recommend white, silver (stainless steel) or black. My Kenmore was worth everything we paid. I cannot remember how much we paid, but Sears has some tremendous sales and we probably bought it on special. At any rate we are happy with our Kenmore.

I purchased a Kenmore elite model 74015 fridge freezer in November 2015 from Sears and after only four years the compressor and cooling system failed. Sears could only offer a service technician to come in a weeks time to fix it. I will not be buying another Kenmore product. The quality and service are dismal.

Since owning this refrigerator we have never had a problem with it. Keeps food equally cooled and frozen. Very quiet which has been a big plus for us. Easy accessibility for our children. Size has been a big plus for this model and one of the reasons we made the purchase. Compartments are very spacious which allows for more room in other areas. We love the stainless steel finish. Gives it a modern design which accents our kitchen very well. Also easy to clean because of the appearance. We have had many compliments on the look and feel of the unit. Happy with the value. We did a lot of shopping around before choosing this particular unit. Seems to save more energy cutting down on our electric bill as well. For the quality of the refrigerator it is a great value for the money.

The performance on it is beyond excellent on it. Ive never had issues with it and I have had it quite awhile. At first I was sketched about it but Im glad I listened to my daughter and bought it. The size is very very very very spacious. I love this fridge so much, it is so so so cool. In the future I am in hopes that I can buy another one or convince someone to buy one just like mine. The appearance looks so good I love love love love love it. I bought this product awhile back and in my opinion it still looks brand new. For the price I myself paid the value is excellent. The value is very well kept up and whoever made this product really put their heart into it.

With the Kenmore Refrigerator, I loved the double door, ice maker cubic feet/capacity, adjustable shelves. However, the interior light bulbs could be more reachable and the freezer could be brighter. Also, the motor on the water does sometimes get noisy. Nevertheless, Ive always chosen Kenmore products and Ive been very satisfied with their warranty and replacement policy even on older products. I have a particular product of Kenmore that I have used for 10 years in my business.

Hidden fees on warranty. Do not buy! Bought Sears Kenmore Elite refrigerator 11-2015. Today is 2-14-18. Model 79574O25411. Outside of one year of purchase they wanted $155 to send technician out to diagnose problem. Then I would be expected to pay labor rate plus any parts outside of warranty in addition to service call fee. I paid another company $75 to diagnose that the compressor was bad. The compressor is under warranty but sears customer service refused to provide compressor as you must use their service people and pay their going rate EVEN IF THE PART IS UNDER WARRANTY. This is practically a new refrigerator ($2500+) with a major part bad (compressor $300+tax). I found out after that this Kenmore Elite is a rebrand (actually made by LG). It had been rated by Consumer Reports as a good model to buy. This is not the case.

On 21 August 2011, we returned home from after a weekend away and noticed that our Sears Kenmore refrigerator (Model: 71309) was not working at all. We have purchased this appliance in June of 2009 with a three year extended warranty. We assumed that since the manufacturer warranties the appliance for the first year, our protection would begin once that ended. Clearly, we were misinformed at the time of our purchase. The entire contents of the freezer/refrigerator were lost. We placed a call to 1-800-4MY-HOME and were informed that our protection agreement expired on 30 June 2011 (not quite two months prior). We were told at that time that a technician could not even come to look at the refrigerator until 09 September 2011. When asked if there was any way someone could come and, at least, look at it before then to determine what was wrong, we were told no. On 22 August 2011, I called 1-800-4MY-HOME again to try to discuss any possible options since we buy all of our appliances from Sears. Meanwhile, I had to have another company come out to look at the unit for $89.00 to, at least, find out what was wrong. They came on on 24 August 2011 and determined that the mother board fuse was blown and a whole new mother board must be installed.On 22 August 2011, I spoke with Ella after calling the 1-800 number. Ella was helpful. She informed me that we could purchase a one year extension for our appliance for $163.98. I asked if we could possibly have a courtesy extension to help move the service request along and perhaps avoid the $89.00 fee for someone else to come and look at the refrigerator, she advised no. Once we paid the one year extension of $163.98, we could schedule an emergency service call where someone would come out within five days. I asked why we were not notified that our warranty was going to expire, and was told that no notification was being sent out. Only as a courtesy, we were given the option of extending for the $163.98. I then asked if we could schedule the emergency service first and then my fiance would just call back to give our credit card information. She said no and that we must call back and pay the extension first before we could schedule. My fiance called back that same day and was given an extremely hard time. At first, they told him that the amount to pay was $251.00. He said that I had just called an hour or so ago and was told $163.98. He was told again that it was $251.00. He called me to ask who I spoke with and I advised him that it was Ella. Finally, after being transferred three times, the amount of $163.98 was found to be the amount to pay. Then, when tried to activate the Emergency Service call, they told him that no one could come out until 07 September. He said that there should be a note saying that we are requesting an emergency service because we had been without the refrigerator since 21 August 11. Reluctantly, a call was scheduled for 29 August 2011 between 1 - 4. We asked that a note be put on the account stating that this could not be cancelled. On 29 August 2011, after taking the afternoon off from work, we received a call at 3:30 saying that the technician had called out sick and they had to cancel the appointment. (Why wait until 3:30?) Then, we asked, Does it say that this appointment cannot be cancelled? The reply was, Yes, but there was no technician available to come. They could reschedule for 30 August 2011 between 1 - 4 again. We were not happy but we agreed. I also called to inquire about the food we lost and was told to give the list to the technician. He would have to call the food loss department and verify a few things.On 30 August 2011, at about 3:45, we received the call that the technician was running much too late to get there, asking if could they reschedule. My fiance had been home since 1:00 p.m. After he informed me of this, I called the escalated customer solutions phone number and was treated with no respect stating that we were given the option of cancelling. This was done if your customers had to go back to work or had other plans. I said that the technician wanted to cancel the appointment again. It was already too late to return to work and we had taken two half days already. This was unacceptable. I advised that I didnt care how late they were going to be. I would be there and I wanted a technician to arrive, prepared to fix my refrigerator. The lady on the phone reluctantly checked with scheduling and I was told that someone would be there that day. She could not give me a time, though.I left work and headed home. Half way home, my fiance called to say that the technician arrived at 4:20 and was there for 9 minutes. The technician determined that the mother board was blown, had to order a part, and no one could come back until 14 September to install it (This was Karl from the Blue team). Karl then proceeded to tell my fiance that if he was handy with a screwdriver (since the part was being mailed to our home), my fiance could open up the back of the refrigerator and install the part himself. Wouldnt this void my warranty that I just purchased? He then said that the part would arrive Thursday to our home. My fiance stated that he was not going to install it himself and when he said that he had the food list to give to the technician to call the food loss department, Karl said that he couldnt take that list. It wouldnt be covered anyway, and there was nothing he could do. We would have to wait until the unit was repaired to even attempt to call it in. My fiance was at a loss of words. Karl left after being there for a total of 9 minutes. My fiance called me as I was still on my way home so I attempted to call Sears again and tried to explain that I was extremely dissatisfied with the events that took place. I was told to hold and the line got disconnected. (It was 4:45 when I called). When I called back, I was told that the offices were closed until 8:00 a.m. the next morning. Needless to say, I was not very happy. When I arrived home, I was shocked to find in the mail a renew your warranty letter. The worst part? It said that I had until 03 October 2011 to renew. The cost? $130.00, which was $35.00 cheaper than what we had paid. I am finding all of this to be a huge game being played by Sears. The notice led me to believe that I was covered until 03 October, and to renew, all I had to do was reply and pay $130.00. But I had been disconnected earlier.At 8:00 a.m. on 31 August 2011, I was calling the escalated number once again. The person who answered, after asking for my phone number, did not even let me talk. She said, I see here that there is an emergency part ordered for you and it will be delivered tomorrow. I asked about the 14 September 2011 installation and why was I disconnected last night. She said, Hold on. No, we can have someone there Saturday. I dont know what 14 September you are talking about. I tried to explain what had happened but she said, I can read it all right here, no need. Is Saturday okay for you? Between 9 - 11? I said yes, but... She interrupted me and promptly said, Have a nice day, thank you for calling Sears, and hung up. I have never been so insulted by this entire process. At this point, if the technician does not arrive on Saturday, I would like my refrigerator replaced with a three year warranty.As a bright note, I called the food loss department myself on 1 September 2011. I spoke with Ashley, who was, I must say, amazing. I told her the whole story and asked if the department would be open on Saturday so the technician could call-in the food loss as I was instructed. She said, No, but I can see what a problem you have been having. She proceeded to process the food loss claim without any problems. She was absolutely amazing, nice and helpful. If my whole experience was like this, I would not have been so angry.On Friday, 02 September 2011, we received a call confirming our appointment for Saturday 03 September between 8 - 12. So, by 12:05, when no one had arrived, called or anything, I called the escalated number that I had been calling all week. They informed me that my account was locked and it had been referred to corporate with a case manager. They could not help me other than to pass my number along and have someone call me back within two hours. I expressed my extreme displeasure and the representative informed me that she understood and would have the corporate case manager call me.I decided to call the number that had confirmed our appointment just to ask why no one had appeared at our house. After holding for 17 minutes, the representative informed me that my appointment was cancelled. I said, What? Who cancelled it? You confirmed it yesterday. She said, Well that is an automated call. I said that I didnt care if it was automated or not. It was confirmed, and this is an emergency call that has been an emergency for a long time. I asked to speak to the person who decided to cancel this without letting us know and after holding for a considerable amount of time, my call was disconnected.I called the escalated number and after holding for 15 minutes, I was informed again that my account was locked and referred to corporate. The representative assured me that she would take my number to her manager (who would get in touch with the case manager) and someone would call me back shortly. I had been at home waiting since 8:00 a.m. and it was now 2 p.m.Then, I received a call from case manager Edwins assistant**. She stated that she reviewed my case and that she understood my frustration. Edwin would contact me today. I explained that I would have never known the appointment had been cancelled had I not called them several times. I informed her that I was completely aggravated and that I could no longer afford to take any time from work. It has been 17 days without a refrigerator, I have been hung up on, given more excuses that I can count and lost time from work. I wanted either someone to come on my time to install the part or I wanted the refrigerator picked up and have my money refunded. At this point, I dont want anything from Sears in my home since its nearly impossible to get it fixed or get any help on an emergency situation. Ive had to eat out for three weeks, which I cannot afford. I cant go another day without a refrigerator.As I am typing this email, I received a call from a technician that he was at our home to install a part. I am flabbergasted. I informed him that someone was supposed to be there on Saturday but no one showed up. There was no one home today. He said, So, you are telling me that I cant install this? I said, That is what I am telling you. No one showed up on Saturday and we found out that it was cancelled after six hours of waiting. He said, I just install parts. I dont know anything else. I said, Well, there is no one home. No one knew you were coming. I know that its not your fault but this has been escalated to corporate. No one can get there because we had no idea you were coming.At 9:45, Rowland in routing just called me apologizing. He informed me that someone cancelled the appointment for Saturday, set it up for today without letting anyone know and that should not have happened. He doesnt understand why but he realizes that this was the wrong thing to do. He said that he can have someone come first appointment on Wednesday, 07 September 2011. Meanwhile, I still have no phone call from the case manager or corporate offices. This is completely unacceptable!Today, 07 September 2011, I just got off the phone with 1-800-469-4663 since Rowland informed me that we would be first on the appointment. But now, they informed me that I am on the schedule for tomorrow between 8 - 12. How much longer is this going to go on? I still have not received satisfaction/ resolution from the case manager. I still do not have a working refrigerator (this is Day 19) and again, we are being pushed off until another day. I feel like this is being treated as a joke. This is still completely unacceptable. I am tired of hearing we are sorry, this is beyond being sorry.

Its ok. Not too flashy just plain white. It works for me and my family at the moment. There are multiple shelves in to allow me to separate the food and to individualize the food. I can fit most of the food but it can be a little bit bigger but I know you get what you pay for and if I wanted a bigger fridge I would have to increase my money. I was looking for something reliable but cheap because my previous fridge I went out but it works for me. Trimming is coming off after a few years and its not staying cold, but I know I didnt pay that much for it still suppose to last for a period of time.

It has lots of room to store your food items inside. The freezer is also large. it also is very energy saving. The built in ice maker is a joy. The size is big enough for your needs. Plenty of shelves to put your food items on. The freezer keeps your frozen food items frozen till youre ready to use them. It is a good looking refrigerator, and the stainless steel color is a delight. Not too large for the kitchen. Not an ugly looking box to have. The value is very affordable, and most other types dont compare to the cost of this one. Others cost more and they are not as good to use.

I purchased a Kenmore Refrigerator Model # 795.78412.800 in the Fall of 2008. The unit had to be unplugged and plugged back in to reset in order for it to work (had to do that at least 5 times since purchase). After a year, the bottom shelf hardware broke and the crisper drawer cracked and had to be repaired (see pictures). In June 2012, an error code came on the freezer door and the icemaker was no longer working! I had a repairman come to look at the problem for a $500.00 fix (we choose not to fix it at this time)! After reading the reviews, it seems if you fix the fan for $500.00, there is still a good chance of it breaking again. This is ridiculous since this unit is less than 5 years old! I think a credit on a new fridge is warranted! I have been a loyal Kenmore buyer over the years but have been severely disappointed with the poor quality of this refrigerator.

The ice maker was a must-have for my husband. It really helps with keeping the freezer door shut and save energy. The kids drink more water because of it. All in all the fridge is very spacious and the shelves make it easy to find everything. 26 cu. ft was the biggest one they had. It works great for our family. The kids can always find their snacks after school or after play time. The whole family is happy with the size. Its very pretty and we get lots of compliments. People seem to like the size and the overall look of it. The finish is easy to clean and the ice maker is very noticeable. It was a little bit pricey, but so worth it. Overall we are very pleased with the fridge and the freezer. I would buy this one again, but being a Kenmore we wont need to for years to come.

I love my fridge. We have had a few problems though. For one the ice maker is a bit on the slow side. We have a large family already but we also have large joint family get-togethers and ice is very important when making frozen drinks for the summertime. If the ice maker was a bit better, we more thoroughly enjoy the fridge in whole. But overall it has been a great fridge.

It kept my food the correct temperature and was easy to fit lots of things in. Never had a problem. The freezer had a light too which was nice. I hate not being able to see in the freezer late at night when Im hungry.

The fridge has held up with its performance quite nicely. I have no complaints on this model or brand. There has been no major issues. Food has stayed cold and freezer works great. The size of the appliance is alright. It could be a little bigger but thats alright. I just cut down on the amount I buy to stock the fridge with. I do however like the layout of the fridge. It fits everything great. I absolutely love the look of the appliance. This fridge is great to look at and it goes with my decor in my kitchen well. I would have liked to see a few more different colors. It was a decent value. I would have thought it would have been a little less expensive but completely satisfied with the new fridge and style.

We bought a Kenmore refrigerator just over one year ago, and now it wont stay cold (this was our 3rd fridge because the first two broke down leaking within the first couple weeks. They were under warranty so they were replaced). Anyhow, this third fridge lasted a whole year.... ridiculous. We spent $1,000 on the appliance. Average lifespan of a fridge is about 7 years. Our warranty was one year, therefore we had no warranty left. When trying to call to talk to someone I could never get through EVER. I tried several times. I then tried the chat service. I made an appt (only time available was a month out). I tried several times through the chat service to complain about the fact that we have only had it a little over one year. No one could help me, they would just say sorry, for the inconvenience. I continued to get the runaround. They would just send me to all different departments via the chat service.I also tried four different phone numbers (that were either given to me on their online chat service or phone numbers I saw on online) however, ALL the different phone numbers linked me back to the same automated service. I was on hold for over one hour and hung up because no one answered. NO ONE helped me. I am shocked. Since we have only had the fridge for a little over a year, I felt that it would be nice to talk to someone about this and hope to get some sort of discount. Never will I ever purchase a Kenmore appliance again. Awful support and customer service. I have never written a negative review before so please take this in consideration. I would hate for anyone to waste as much time as I did.

Works good, holds a lot. Ice maker and cold water are nice features to have. Quality product. Would be happy to purchase Kenmore products anytime. Takes up a big space but understandable with all it holds. Takes care of the needs of my family and has great features. I would highly recommended it to my friends and family. Its a huge metallic box. It is stainless steel. The freezer is humongous as well. Can easily fit a whole side of beef if you remove the shelves.

No problem at all after years of working great. The one problem is the shelves have broke (one 2 glass shelves). It is very easy to clean both the inside and out. I wish that it was a little bigger in the inside. But other than that I can say I am happy with the purchase of the Kenmore. I love the outside. It does not show fingerprints at all, and always looks great and clean. That is all I have to say about the Kenmore. I think it is a great value for the Kenmore, and it is very friendly for your electrical power bill. We purchased it because it is something that runs all the time.

This fridge is the best one I have ever owned. It keeps everything cool and has a lot of room to put everything in. Its also quiet and not noisy as last fridges that I have owned. The size of this fridge is amazing. I can fit everything in there and still have lots of room left over. I keep cases of energy drinks in the fridge and they all fit. This fridge is a beauty to look at and it fits well in my kitchen. Its not an eyesore at all and could probably go in any kitchen no matter the decor. I bought this fridge at Best Buy and it was at a great price. I didnt think I would get such a good value but its worth every penny.

This refrigerator is spacious. It’s quiet - you can hardly tell it’s there. The electricity it uses makes it a cost effective efficient appliance. Freezes quickly and the door shelves have ample room to store food. The shelves are adjustable making it easy to store a lot of foods. The freezer also has ample space. The overall size isn’t too bulky in small kitchens. The size of this refrigerator is actually average for this type of appliance without actually being too bulky for small kitchens. It’s bigger inside than it seems. Looking at the overall value - functionality, size, and appearance - this refrigerator is well worth the cost. Especially after you start seeing the difference in electric bills!

We bought this 3500.00 refrigerator, and within the first 2 years that we owned it, the compressor went out. They had to replace the compressor twice, then refrigerator not cooling, was collecting ice behind the produce section, they cleared that out, freezer started doing the same thing. They ended up replacing the mother board. So far ever since they did the replacement of the 2nd compressor we have to call them out about once a month. RIDICULOUS!!!! I dont think that their service experts have any clue what they are doing. After replacing the mother board last month, September we are now at the end of October and we are having to have them out again because temp in refrigerator is too warm. I will say that the 500.00 GE refrigerator we had to purchase to keep stuff cold after our 3500.00 refrigerator broke down the first time, and they would not service for 9 DAYS.... has never had any trouble.

The Kenmore Refrigerator works well, hasnt broken down, keeps everything fresh. Its crisp white, easy to clean, perfect in size, not too big or small, fits beautifully in my medium sized kitchen. Plenty of great shelves, great space, and its easy to organize the food. Perfect look for any kitchen. It has great value, its worth the space, look, and storage and cooling capability. The price was right for what its worth. Never shut down on me.

We purchased the Kenmore Elite made by LG French door refrigerator in 2008 and have had nothing but trouble out of it. Sears fixed an energy setting a few months after we purchased as a recall and ever since that its not a refrigerator its a freezerator! It freezes everything that is in the bottom drawers and left bottom. Great for keeping meat but it freezes everything. We have had more foods ruin from freezing fresh foods to numerous things that dont taste well after being frozen or ruins things because its been thawed and refrozen. Just when we think its working right it acts up. Also the ice machine if its not set on small the cubes wont come out. Every time the power blinks and we forget we have to wait forever for the ice to make. We have purchased all our appliances from Sears and have never had any trouble with all the other items but we will not purchase another Kenmore Refrigerator made by LG. We have called Sears numerous times and they would not stand behind their product or that it worked fine until they fixed it so not sure we will use Sears when time to replace items.

Kenmore is a well known brand and been around for s long time. It has met my initial expectations but it is a little noisy when the ice maker is making and dispensing ice. I compared it to Samsung before my purchase and in the end the lower price swayed my decision. It has a good amount of storage room in the freezer and the ice maker always keeps us in full supply. I appreciate the clear movable shelves which give me the opportunity to change the configuration based on what I have in the refrigerator. But while the overall dimensions are 26 cubic feet I would like more storage in the freezer. The space is good, but would like it to be a little wider. Also the in-door pantry is good, but again not as spacious as I would like.

It does what I need it to do. Big and spacious, fits all the food for my family needs. At times, it is hard to find space in the freezer due to the width of the freezer. It has plenty of room for everything. It keeps the shelf organized. Has storage space for deli cheese, fruits and vegetable. It is spacious enough for me to quickly find the things I want. It is easy to clean, and fingerprints are very easy to wipe off with a little soap and water will do the job just fine. The exterior match my kitchen decor. The price can be a little expensive without all the bells and whistles, but overall it is not a bad investment. Mine does its job just fine with the money I paid for.

The Kenmore refrigerator is a high quality appliance. It keeps my food and the freezer does well also. The temperature was very easy to adjust with the well designed button inside of the fridge. It have space to put items on the door. It has three layers of shelves with storage for vegetables and fruits at the bottom of the Kenmore refrigerator. It has self cleaning freezer also. It is good value for the money and great service to my family and I. It has a nice ivory color, two doors and fits nicely in my kitchen. The doors close confidently and you dont have to force it. Everyone who visit me make pleasing compliments. When they need an refrigerator they wanted to get a Kenmore brand. I am very satisfied with it and would recommend it to anyone.

I selected Kenmore because of the price and the space provided. On the day of delivery I had to help the Sears driver bring the refrigerator to its location because he was by himself. The refrigerator is a black exterior with an 18-cubic foot interior for almost $700.00. The size of the refrigerator fit our needs with several interior shelves and drawer space and shelving space on the doors. The freezer is two-tiered and came with an ice tray. But the refrigerator is too cold and drips water in the interior. Sears was called to fix it. They came out but said nothing could be done. To this day the refrigerator is still producing temperatures that are way too cold causing food loss over time and a huge letdown overall. Ultimately, Sears and Kenmore have let me down and lost customers.

It has enough space so that I can store everything I need. It saves on electricity. It is totally reliable. The color is perfect for the decor in my kitchen. I usually go food shopping at once a month to buy everything that I need for that month. I am so happy to have a refrigerator that can store all the things that I buy. The freezer space is great for all of the meats and frozen veggies that I buy. My kitchen has cream color appliances and cabinets. The cabinets are also cream and trimmed in brown so my refrigerator is just the right color for my decor. The value of the refrigerator was fantastic for me because it was on sale and the price was right. After all, I didnt want to spend an arm and a leg.

It keeps the item at a good cooling level. There is no freezer burns, no freezing in the food section. The fruits and vegetables stay fresh for a long time. Doesnt use a lot of electricity and it is user friendly. The size is perfect for my family and I. The egg compartment is big enough for at least 2 dozen eggs. The vegetables and fruits are packed safely without squeezing. The color fits with every other appliance in my kitchen. It is easily clean and no smudges. It is white so I can paint my kitchen walls any color and it still fits. The value is outstanding. It is inexpensive and it works. I would recommend this brand because it has everything and more to be the pride refrigerator in any kitchen.

I did a lot of research on refrigerators before I purchased mine. I chose Kenmore for the price and because it had a well-known reputation. I really enjoyed but the model is a side-by-side refrigerator/freezer. I also like that I can get water, regular ice, and crushed ice, from the front of the unit. I find that extremely convenient. But the freezer space is a little bit small and the icemaker takes up a lot of room. It is hard to fit in larger boxes.

I purchased the Kenmore Side-by-Side in July, which was then replaced twice, one because the door was out of line and the second because the dispense water button lettering was coming off. Within two months the lettering started fading again, so a repairman came out and replaced the button. He said to make sure I did not use cleaning products on it and if it happened again, to let the company know as it was then an issue because it was coming off just by people touching it. When I reported it in December, I was told this was natural wear and tear and I would be charged for the appt. Not for a $3,000 refrigerator. I insisted a repairman come out today, who again told me it is natural wear and tear. Nothing in the owners manual states this and someone in Sears today admitted it is a problem with this product. DO NOT BUY SEARS. They no longer stand behind their product.

Its performance was very good and it was very sturdy. Couldnt ask for a better refrigerator and very dependable. It was just the right size for all the food we had to put into it and the freezer kept the food frozen. It was a perfect size and fit into the space very nicely and it was just the right height so I could reach the top of the refrigerator. It was a very clean and neat looking refrigerator and it looked very good in my kitchen. It was very easy to keep clean. Wonderful refrigerator to own. For me this refrigerator rates a very high value as it was problem free. It stored my food very nicely.

I bought my refrigerator a few months ago and I absolutely love it! Its very spacious and keeps everything fresh and cold. The glass shelves make it easy to wipe out and keep clean. And the black color matches my kitchen perfectly! The size of my refrigerator is perfect! It doesnt take up a huge space but it holds everything inside that I need and there is also extra space. The drawers are very spacious too. The black refrigerator matches my kitchen perfectly and its very easy to keep clean. I would definitely recommend this to anyone who is in the market for a new refrigerator. I got this refrigerator on sale and its worth every penny. I highly recommend it to anyone who wants a fabulous looking refrigerator! Wonderful value and I would buy another one in the future.

Apologies to those who have had positive experiences with their LG/Kenmore Elite fridges. Would recommend taking a look at LG complaints against similar Kenmore fridges, dating from purchases several years ago thru as recent as a few months ago. Buyer beware, based on my personal experience since purchasing same in 07/12. Purchased unit for over $3K, had repairs for upgrade within few months following purchase. Repairman warned that LG fridges are the most common callouts and replaced a rear baffle containing different cooling air-flow, along with the primary computer board.Worked fine for several more months, then experienced a common RF error on display. Found a repairman who graciously shared with me the process of removing all food from the fridge, unplugging same, and waiting 24 hours for defrosting ice that had built up in freezer compartment, then plugging the fridge back in and restocking it after confirming that the cooling was functioning correctly. This has been done 4 additional times before a mid Feb. 16 noise caught our attention. Contacted repairman, who said it sounded like the fan was rubbing on ice that had built up... So once again, food was removed, but this time the repairman came to investigate the fan damage. $330 later... including several days delay due to scheduled appointments, he added another defroster controller and yet a different air-flow panel than the first replacement. Fridge compartment and Freezer area were still working prior to these repairs...15 days later, noticed fan noise again, but this time there was no cooling in either fridge or freezer compartments. Unplugged fridge, removed food, while throwing a fair quantity away... Called repairman, he said to plug it back in and see how it works... Presently at that point, but have become increasingly cynical about this product and the remaining options. I am not a person sold on warranties, unfortunately, I hold the belief that there should be some portion of pride as products are built, along with a reasonable ability to stand behind them. Neither LG or Sears Customer service offers any additional support, aside from buying their warranties, similar in cost to my last repair bill, and with it a one year maintenance plan... The coverage is not very good and other plans around my area are similar in cost/return on investment.I searched the Consumer Affairs reporting against LG fridges in general and it is current with page after page of homeowners confirming worse experiences with service, and lack of any ownership regarding these issues... Yet LG is allowed to continue selling their products without any disruption to their financial income. There was mention of class action suit, but I notice those folks mentioning same were not allowed to visibly display their Email addresses. Being unfamiliar, and first time posting because of this blatant disregard for the consumers, I am uncertain of how much this posting will actually be edited out... LG fridges, in particular, and Sears, have a zero rating (even though I hesitated even applying 1 star due to CA requirements for publishing my comments) based on their lack of willingness to support what they have sold and admit the issues which have been reported by many customers. Again, buyer beware...

I am now using a Kenmore refrigerator. It is a side by side model. I have had it for a few years and have not had any issues. I love how I can control the temperature with a slight tap and it works quickly. The only problem I have had is with the shelves inside the refrigerator. The shelves break and crack so easily. I hate that I had to replace them so soon. They should have lasted longer without cracking. Why should I have to replace them so soon. I expected them to last longer than a few years. I am displeased with the shelves.

I love my Kenmore Fridge. I still use it as an extra fridge in my basement since we bought a new one, but has worked very well since we bought it. Never had any problems with it and is easy to keep and maintain.

Buy the insurance if you get a Sears Kenmore. Three years and 1st year the fan broke. That would have been $300.00. 2nd year it wasnt getting cold enough. Afraid to use door shelves. Someone came a few times and finally adjusted some lever in freezer making it cooler in fridge. 3rd-year ice maker broke, they replaced it. Very unhappy with this and really cant afford to buy another. Be careful buying this smaller fridge. My insurance is out now and wonder what will go next. Save your money, Kenmore supposed to be good but it isnt.

In 2012, we replaced our Kenmore Refrigerator (15 years old) with a bottom freezer model 596.72003014. Thirteen months later (less than 30 days after the warranty expired), water was pooling on freezer bottom. The first Sears repair appointment was cancelled late in the day due to a repair truck breakdown. I rescheduled and guess what? Cancelled again due to a repair truck breakdown. Finally, someone showed up and repaired the problem in January. Seven months later, same problem. This time Sears acknowledged there was a design issue and had developed a fix. Didnt matter that it was a design problem - I was still charged for the second repair. Today, water is now on the floor from refrigerator. This will now be 3rd repair in 7 months. I have always purchased Kenmore products, but obviously the quality is not what it used to be. Even though the refrigerator is less than 2 years old, I am already looking to replace it with another model (Not from Sears). I would never have imagined Sears quality could fall so low.

I bought a Kenmore Bottom Freezer Refrigerator 795.76203.901 about 2 years ago, and it is THE worst major appliance I have ever bought. This is supposed to be a high-quality appliance @ $1400, but it is now on its third major problem in 2 years. My previous GE did not have one service problem in 23 years. Twice, the Kenmore has stopped cooling altogether, once from a motherboard failure and the other time from a defect in the defrosting unit. Both times, it took the Sears/Kenmore service people 2+ weeks to be able to come out to fix it. Try going without a refrigerator for 2 weeks. Either local Sears/Kenmore does not employ enough service people, or the problem rate is so high they cant keep up, or both. Now, the refrigerator light switch has burned out. Whats next?

Would absolutely recommend and buy again. Fits everyday need I have had. Was a great size and for my space perfectly. Wish I had room for a slightly larger fridge but didnt. Love the built-in water dispenser and ice maker. Very stylish and slick appearance. Fits nicely in any home and stands out. Very modern appearance. Love this fridge and would buy again. Price was very reasonable for the quality of the fridge. I have had this for years and never had any issues with performance. Excellent fridge and value.

Purchased an expensive French Door Bottom refrigerator from Sears in Feb. of 2013. Last week it stopped working. Called the Sears Service and they said they will charge $99 to come out and then give an estimate for the repairs. They also tried to sell me their 5-year warranty for $324.0 which is sold for $150 by Home Depot and Lowes. I called another repair service who charged me $65 to check the problem and said that compressor is not working would cost $750.00 to replace the compressor. We decided to junk the refrigerator and buy an LG two-door top freezer for $990. Will never again buy a Sears brand product.

I have owned 2 Kenmore refrigerators. I have never had any major problems with either of them. The Kenmore name is well respected and I can testify to that being true. At one time Kenmore appliances were only sold in Sears stores, but nowadays, you are able to find these products in most appliance stores. That proves that Kenmore has made great strides in their refrigerators, as well as their other appliances. I would strongly recommend a Kenmore refrigerator to anyone. They stand up to little kids constantly opening and closing the doors, sometimes with great strength!!!

We got this fridge about 3 months ago and it is very good for the money and works well for my family. It serves its purpose keeping the items cold and the freezer is icy cold. The outside looks very big, but when you actually put items into it is not as big as you think. You have to be creative on how you put items in the fridge. It looks very appealing in the white color. It seems to fit around any household and the design is made it look great wherever you put the fridge. The value is really great, but again the size is something to be desired. Price cant be beat, but the size overall is way too small for a larger family.

When we moved 3 years ago, the previous tenants had taken all the appliances. So, since we had past experience with Kenmore, we went to Sears to replace them. The refrigerator has been good and dependable. The only bad comment I might have is that the ice maker is a bit noisy.

My Kenmore refrigerator has a good variety of temperature controls and the freezer keeps everything frozen. In addition, there is plenty of room. The freezer has a wire shelf in it so I can fit a lot of things in there and the shelves on the door of the refrigerator are adjustable which makes it easy to fit anything I want in the door. I also like the white matte finish which has not rubbed off since Ive owned it and its easy to clean. I have had this refrigerator for over 15 years. It is still running good and I have no intention of replacing it anything soon. It is definitely worth the price.

Have a Sears Kenmore refrigerator with double doors and a bottom freezer. Very easy access to all shelves and very easy to clean. Freezer also easy to access.

Large freezer, able to fit several weeks of food, helpful for large families. Indoor ice maker and water, extremely nice feature. City water was filtered without an extra system being installed. And no extra freezer space taken up by trays. Large deep freezer drawers for extra storage. Adjustable containers in door made it easier for more storage in the main fridge. Allowing for bulky items such as milk or pitchers to be stored in the doors. Cleaning was simple, with parts all being removable. Parts dismantled and reassembled easily. Large and bulky making delivery difficult. However, replacement parts were expensive. Also, no color choices other than white were available.

Works great. Keeps food perfect! The freezer keeps everything ice cold. Love the space. Does not take up a bunch of unnecessary energy. Very economical and convenient. One of the best refrigerators I have ever had. Worked well with all my food being in there, a lot of room for my snacks as well for the people who eat them. I also put drinks in there. Very huge and fit everything in there like I even have room left over for more food for the next day I want to shop for food. Very big refrigerator. I like the stainless look of the refrigerator and was a very good fit with my other appliances. The size of my refrigerator fit perfect and fit into the space I had for it. It was not too overly large but inside space was very good to fit all food product of ours we buy into. The appearance was very pleasing to the eye and I got a lot of compliments from family and friends and relatives about it. The inside looked very nice and the drawers also were nice to the eye. I love Kenmore products. They are very high quality and a brand you can count on. My refrigerator works great, has the right temperatures and plenty of room. I would definitely buy another in the future.

I purchased a Kenmore for several reasons. It is a brand that has great name recognition. I was looking for a smaller width refrigerator and the Kenmore line had a size I needed and had all the special features I was looking for even though it was a smaller size. The water filter is easy to change because of its location. Glass shelves are important too. They are easy to clean and so much better than the wire shelving. The vegetable drawers are deep and I like the fact that they are clear. The refrigerator is super quiet too. The ice maker really does a good job too. The location of the ice bin on the door is a feature I appreciate. Im able to see the quantity of ice and I can also remove the bin easily if needed! I just really wish they would have several lights in the freezer. For some reason I always manage to block the light with my placement of the frozen items. I also am not happy with the bottom door shelf. I find that the depth is a little too small.

I choose to go with Kenmore because the brand was a name I recognized as being around for a while and it was a price I could afford. My previous refrigerator was a lesser known brand and I had a lot of problems with it. I like the Kenmore refs size. It has a milk/gallon-sized spot on the door which is my favorite feature. No digging through to get to the milk. I also like the adjustable shelves! I wish the bars on the shelves of the door was a little sturdier though. Kids broke one the first week. They seem to break easily but that is true with most refrigerators. Also, I miss the holder for cans my previous refrigerator had. Overall, Im totally and completely satisfied with this refrigerator! But Im totally and completely satisfied with this refrigerator!

The Kenmore ref was included in my apartment rental. I like the door shelves, pull out shelves, crisper drawers. The freezer is spacious and the refrigerator has wire shelves, easy for cleaning. But it needs a water filtration system and ice maker. It also needs to have shelves in freezer and drawers that pull out more easily. Nevertheless, I would purchase another Kenmore in the future. It has met my expectations.

It still works great. Wonderful fridge. Just want to update. I have had a lot of use for mine and Im putting it in my basement in the rec room. Its a great size fridge. Has plenty of room in it. Holds a lot. And it will be great size for our rec room for all the snacks and drinks. Its still in great shape and looks like new. Its been very well taken care of. Had people wanting to buy it from me after I get a new one. But Im not selling it. Its worth every penny spent on it. Great freezer and fridge. Looks great. Stays very cold and I love Kenmore products. Ill continue to buy Kenmore.

We like this refrigerator because it fits well into the space we have and still stores plenty of stuff. I wish the cold water came out faster, but that is really my only complaint. Again the size is perfect for the space we have in our kitchen. It is taller than other fridges we have had and not as deep, but that is exactly the size we needed. It makes up for the lack of depth with the increased height. The stainless steel doors are a nice sleek, modern look that we enjoy. They are still magnetic which allows us to mount pictures and notes with magnets so we are happy with its appearance and functionality. This fridge was a bit more expensive than others weve had, but we like the look, form, and function of this unit. We would buy it again.

Quality, reliable, and built as solid as sears. Top notch performance. Been using it for over 5 years and never had any issues with it. Everything works beautifully. The freezer can hold all the familys poultry and meat for all our get together. Very big space for the dairy, veggies and baked goods. It is exactly what I need. Size was to store all the refrigerated goods, roomy right temperature. Fits well in the kitchen without being in the way of anyone or thing. Its just the right size for self or family, is very nice, beautiful, white color. Easy handle to open and shut. It is worth the value I paid for. Its nice appearance, easy to handle and take care of. Nothing complicated in using. It comes with owners manual of operation.

It was pretty good. They used to make great stuff but they got cheap later on. Now I dont like the brand as much anymore. I will probably buy another brand. I like a fridge that is easy to put everything into. Companies are cheap. The bars on the door break easy. Racks are hard to adjust and they are cheap. It was fine to look at. But companies make cheap crap products anymore and wonder why we dont like them. Cheap crap is stupid. Make good quality stuff please! The stuff made these days is junk shipped from China and you want people to think there is quality? That is just stupid. Get over it and realize it is junk!

This refrigerator has been a blessing all the while I have used it. I have never had any problems with it. I enjoy this brand and this product. This fridge is perfect for me and my family. I would definitely encourage it to my friends and family to use. This item never breaks down and keeps working all the time. My refrigerators color is just the right color I like. It is black and that is my favorite color in the whole wide world. I would not trade it in for another one for any reason. The value of this item is still the same I believe. It still works as good as before. I paid a decent price for it and I think I got a great deal on it. This brand is the best.

Its a nice refrigerator. The ice maker makes my ice continuously and it has never been empty when I went to get ice. It has always been a reliable refrigerator. It always has kept my food fresh and has never failed me and my family. I like the side by side with the people who live in my house. It is good for the amount of storage space needed to store the amount of food needed to feed my family. I also like the fact that it is a long-lasting refrigerator and freezer.

Wonderful performance. I love it. Great experience. Would recommend it to friends and family. It was good and a beautiful refrigerator and kept things cold and the frozen foods frozen. Great size was able to have plenty of room and could separate things because of all the room. Had a great experience with it. Stainless steel looked sleek and elegant. Was easy to keep clean and everyone just raved about how beautiful it looked and wanted to get one for themselves. Great value for everything that you get both with looks and space and performance. I am very satisfied and would buy another one. Great.

The real problem with refrigerators these days is the flimsy plastic that they are made of will break if you drop something or pull hard. The drawers are particularly fragile. Plus, in the last one I purchased, they took the egg container away.

Kenmore Refrigerators have good temperature control and nice drawers. Overall cubic feet is fine but side by side really limits overall size especially for large containers. Much too narrow of a door. It has good options with adjustable shelfs. Overall performance has been good but very frustrating that ice maker broke after a few years. Value is ok but considering how much these costs the ice maker should not break. Should at minimum have a lifetime or very long warranty on the ice maker.

Kept produce cold, freezer had constant temperature, good air circulation with very little frost. Both freezer and fridge are easy to clean and have good insulation. A bit larger than what Im used to but it can fit anything you need. I never ran out of space and it kept everything a constant temperature whether it was empty or full. Surfaces are easy to clean, handles are comfortable to use. Typical pricing when compared to other fridges, slightly more expensive but it is also a well known brand so I can deal with that. Good warranty available.

The refrigerator came with the home I bought. It was reliable and lasted a long time but wish it had a better defrosting of the freezer. Other than that I experienced no mechanical breakdowns in many years.

In July and September my refrigerator was repaired because it wasnt maintaining proper temperatures. Right now (6 Nov) I cannot get the freezer to get below 10 degrees. It is so painful to take everything out of the refrigerator.

Weve always had either Kenmore or Maytag refrigerators. Theyve always held up real well and we havent had any issues. In fact, our last one is very old but after we moved, we gave it to my sister because she needed a new one, and it works just as well as it did the day we bought it.

This was our first refrigerator we bought after we got married and it worked great. A simple fridge to get us started and it held everything we bought for just the two of us. Even had room to store food made for company.

The refrigerator is beautiful. It is top of the line and I would seriously recommend that to other consumers like me. It has so much space and storage, so great! The size is perfect for holding a lot of stuff. The storage is crazy. It is really light and moveable, just in case you move. Youll be surprised the difference in a picture and real life. The appearance of this refrigerator is great. Its so shiny you can see yourself from it. Its slick and hot, I cant get over the look. You have to get this! The value is a lot. Depends on how you use it and take care of it. Make sure you dont make the value go down too low. I hope I am being helpful.

Every 6 months the vent in the refrigerator freezes up and sometimes burns out the fan and every 4 months ice maker forms ice around it and must be thawed or replaced. Very poor design! Requires service 3-4 times per year. Sears service is abysmal and warranty covered only 1 repair out of 12 and technicians do not know what they are doing and take 1 month to come. Do not buy Kenmore!!!

Hello, it is sad that you pay over 3,200 for a refrigerator and it dies four years later. Had two service guys come out and looked at the refrigerator told me would be over a thousand to fix it. So sad... I loved my refrigerator. Hope to keep it for more than over 10 years. But to die less than four and to pay 3200 and the company just say, Sorry, you should of taken out an extended warranty. It was the evaporator assembly and compressor. I will never buy a Kenmore anything anymore. Plus I will never buy a high dollar refrigerator again. Breaks my heart that I have this nice refrigerator that will not keep food but looks great! What to do with it now???

Kenmore has a good reputation as quality purchase. It never let me down before. Every time we have needed a new appliance the first thing my husband does is go to Sears and looks at Kenmore. I was replacing old appliances as they broke trying to get all white and the fridge was the first one I was able to do that. I like the filtered ice and water dispenser, side by side doors, moveable shelves, electric controls. It always kept food cold or frozen. The freezer had lots of shelves that were adjustable but I wish it could have been wider. I would have gotten a bigger one if had room for it.

Its a good basic refrigerator. Nothing too fancy but good enough to deal with our everyday life. Not good if you have a large family or entertain a lot, as you will run out of room very fast. Its good enough for a family of 4. If you entertain a lot or have people who looove food, get a bigger fridge. Otherwise, this is good enough. Its plain so it wont stand out too much if you live in a crappy place. Can decorate it with magnets or drawings etc. Easy to clean the outside too. It was a good price I suppose. The fancier you go, the more broke you will be.

My experience was very satisfactory. We priced around at many stores, including Best Buy, Silver City, Appliance City, etc. The price of this refrigerator was better than the other stores. The refrigerator was almond color and matched well with my kitchen. It was of ample size and was easy to place large items like pizzas, turkeys, etc. It also kept the foods at proper temps and lasted many years without needing repair. I would most likely purchase stainless steel and Kenmore in the future. I would like this for all of my appliances.

It was in a very long time ago, I think 1993. Bought our very first house. Sears gave us credit, we bought kitchen appliances and that refrigerator is still in the house. They are built to last.

Very cheap on electric and very cold. Works great. Would buy again. Love the ice maker in the door. Would recommend to anyone to buy. Great refrigerator. Very big refrigerator. For a family of three, we have plenty room and a lot more room left that we dont uses which is great. It is stainless steel from top to bottom. It is a double door refrigerator and has a ice maker in one of the door of the refrigerator that is black. We paid fifteen hundred for our refrigerator two years ago and it is well worth its value. Got it at Lowes and they delivered it and put it in for us.

We purchased a Kenmore Elite 795 Model refrigerator from Sears, $2500, in July of 2016. In May 2018 it stopped working. Repeated calls to customer service over a month and still no help with anyone to come take a look at it. My problem is not unique from reading the reviews. What I do want to ask is, does anyone know or is involved with any class action suits against Sears or Kenmore for the problems we are having?

We shopped around and considering the price, warranty, and features the fridge met our family needs and expectations for the needs of cooking and storing food. The fridge was reliable, energy efficient and it worked for a long time not needing repairs. We like the ease of cleaning on outside and wipe down and maintaining. The most difficult part of cleaning is usually the inside but this one was fine. But it could have a better ice maker. We have historically had good experiences with the Sears brand of appliances, but sometimes the ice clogged up and didnt dispense as it should needing some manual fixing.