I thoroughly liked this black fridge from start to finish. This fridge was extremely quiet and I was sad to move and leave it behind. I wish I could have taken it to our new house but instead, we left it for the next family to enjoy. But I would add more space on the inside with the location of the shelving unit - as well as change up what colors are abolished. The color wasnt my favorite choice but it works for a refrigerator. Kenmore definitely met my initial expectations. I will buy again and tell others to buy as well.

My husband and I got our Kenmore refrigerator when we first got married almost 10 years ago. It still works just as good as the day we purchased it. With very little maintenance, its been our best appliance yet.

Dependable and quiet running. Had one for years when I first married. Got it at Sears. My parents had one when I lived at home and it ran well for a family of nine. Always trust the Kenmore brand. We were in and out of that refrigerator a lot each day and never recall any breakdowns.

I have a Kenmore refrigerator and it is only 3 to 4 yrs old and I keep getting a bad chemical odor once to twice a year. It is so strong that I can taste it in the food that I keep in it and when I open my door I can smell the odor in the kitchen for a bit. Every time I scheduled service on it, the odor wouldnt be as strong and the service guy would tell me its from bad food! Really? Like I dont know what bad food smells like. I still have this problem and dont know how to resolve this.

Very stable. Have not had issues with the motor breaking. The vegetable trays at the bottom are very stable. No issues with the freezer. I eat out a lot, so I dont need a lot of space. That being said, the door is laid out well to hold 2 liter bottles and milk cartons. Im not a flashy guy, so this refrigerator is for me. Plain Jane, with nothing drawing it attention. I didnt want one that was too flashy. Good value for the price. The refrigerator does its job keeping my food from spoiling. I dont need a dandy appliance for that. It has plenty of room for my needs.

Our 16 month old refrigerator has been down for over a month. Sears does not stand behind its products. It does not stand behind it parts guarantee. Sears does not care about customer satisfaction or inconvenience. Its help desk of of no value. The parts we need are made by LG for Kenmore and have been out of stock since at least 6 July. Our most recent possible date to repair is 8 August if the parts happen to be delivered. We are beyond frustrated and disappointed in Sears -- if it did care we would have expected Sears to have offered a loaner for our 3000 dollar investment.

It does what I need it to do. Big and spacious, fits all the food for my family needs. At times, it is hard to find space in the freezer due to the width of the freezer. It has plenty of room for everything. It keeps the shelf organized. Has storage space for deli cheese, fruits and vegetable. It is spacious enough for me to quickly find the things I want. It is easy to clean, and fingerprints are very easy to wipe off with a little soap and water will do the job just fine. The exterior match my kitchen decor. The price can be a little expensive without all the bells and whistles, but overall it is not a bad investment. Mine does its job just fine with the money I paid for.

Works great. Keeps food perfect! The freezer keeps everything ice cold. Love the space. Does not take up a bunch of unnecessary energy. Very economical and convenient. One of the best refrigerators I have ever had.

We bought a Kenmore to go in our new home. Its a white fridge with a freezer on the top. It has an ice maker which we have never had a problem with. I love this fridge. Its very roomy and has spill proof shelves. Its so easy to clean and keep organized. There are 3 drawers on the inside. One I use for small packages of stuff (cheese, pepperoni, lunch meat, etc.) and the other two are used for veggies & fruits. The drawers on the door are wide so they fit multiple items. The drawers on the door are also adjustable so if you have a taller bottle, you can move the shelf up to accommodate it. Love this fridge! Zero problems with it!!

I would pick a stainless steel but I pick a black Kenmore refrigerator instead which I love. It had an ice maker, a lot of space and a lot of shelves and two crisp container. There was enough room in the freezer area for the meat and anything else that need freezing. When you open it up the side door has a lot of space and a place for your eggs and butter. I love the space, the coolness the refrigerator stayed and how wide the refrigerator was. I like Kenmore brands. I think its the best out there and that you couldnt find a better brand.

Kenmore fridges are long lasting and a very good product and purchase. Always buy Kenmore products. Grew up with them and carrying on the tradition. For what I need, the size is good. There are always times Id like bigger and more space. But on the most part the size is functional. Its a basic refrigerator. White and functional. The appearance is good and fits my needs. Kenmore fridges and other products are exceptional. Sears stands behind its products which is a plus. You get what you pay for.

The initial reason we choose Kenmore was first because they received really good reviews, second their price was really good for the features they offered and third the overall durability. The refrigerator we bought is a side by side refrigerator freezer combo and it looks very good. It came with a built in water filter and ice machine. The water filter is a very big deal for me since I drink a lot of water. If it had a couple more cool features it would be nice but I am very impressed with it.

I purchased my new refrigerator from Sears four years ago. The ice maker did not produce ice. For 2 1/2 years they would come to repair for it to only last approx. 6 months before breaking down again. After the 3rd year a tech comes and explains that the ice maker has been recalled, its non repairable. Now year 4, the unit stopped cooling! They come and replace the control board because it was on recall too. Really??? Now Im on technician visit number 6 within 2 weeks. Day after installation of new board... warm again!!! No freezer, no refrigerator. Maam its your compressor. Another week for compressor to arrive, installed, nothing. The thing is warmer with new compressor. Why??!! I have had 9 visits as of date, new and updated compressor, new ice maker, and new control board. Nothing is working!!! Im sooo frustrated now that no one wants to take ownership. It is model number 795.74032.411. BUYERS BEWARE!!!! DONT PURCHASE!!! Sears is not standing behind its product at all.

It did all of the things that I needed it to do and it fit in the space that I had. I would have preferred a larger one, but space was limited in my kitchen. I wished I could have had one that had a slightly larger freezer area but they were space constraints.. Otherwise I was completely satisfied. It had a good clean look, of course. I could only choose from either black or white. Again it had to do with the size that I had room for. The value of the refrigerator, freezer was very good for me. I purchased from sears and I was even able to receive a refund for the entire cost of delivery.

The Kenmore refrigerator was here when I moved and it works ok and keeps things cold and frozen. Also, it has ice maker but I dont use it because I do not use tap water.

3 1/2 years ago, I had no income and received state aid from an agency, OLHSA. They provided me with a new refrigerator (brand-new from Sears and Kenmore), insulation and a few other items. Now the refrigerator is leaking water everywhere, which is highly unusual for a refrigerator thats not even 3 1/2 years old. I contacted Sears and they said that they cant help me because the refrigerator is out of warranty. I contacted OLHSA, the state agency who provided me with the refrigerator (at no charge, since I had no income). I am now on permanent disability with low income. This past Monday, a representative from their office (OLHSA) came to my home and tested the refrigerator.He found that it was defective and it needed to be replaced. However, I received a phone call from OLHSA on 3-5-15 telling me that my income is too high for them to repair the refrigerator, even though they are the ones who provided the refrigerator in the first place (AND IT IS NOT EVEN 3.5 years old!) When OLHSA asked me to submit my income documents, I did so and was not told there was any limit on income to have the refrigerator repaired OR replaced. So now, I have a refrigerator that WAS brand-new, less than 3 1/2 years ago, that was bought for me by a state agency. It is now defective and leaking water. I have a very bad back (which is why Im permanently disabled) and cannot be getting down on the floor and sopping up water every 7 to 10 days. Im shocked that this refrigerator didnt last even 3.5 years AND neither Sears OR OLHSA will stand behind their work OR the vendors they CHOOSE to do business with.Do I any alternative than to buy a new refrigerator? As I said, Im on permanent disability and the checks I get dont go that far, especially when my electric bill is $74 a month because my refrigerator is running constantly! I have appliances that were here when I bought this condo that are still working fine. I didnt choose the Kenmore refrigerator, OLHSA DID. I cant believe they cant/wont make this right, especially since Im permanently disabled & on a fixed income. WHY DID THEY NOT TELL ME ABOUT THE INCOME REQUIREMENTS before the technician came out? At least I got confirmation that indeed, the refrigerator is inefficient, does NOT meet govt standards & is defective. In the meantime, it runs almost 24/7 (running up my electrical bill) & I continue to have to throw away food that gets wet.

This is a nice basic refrigerator. It doesnt have the frill like other models but it works and thats all you need. Kenmore is a well-known name and one you can count on. My refrigerator is a basic model with the freezer on the bottom. Its the perfect size for a small family wanting just the basics. It has no frills but its a workhorse made to last. The refrigerator is plain with no water device on the front. Its just the right size for a small family or empty nesters. Its also sturdy looking. The price of this refrigerator is great. Its the basic model so it doesnt cost as much as the fancy models. If you compare prices then you will see Kenmore is the brand to buy.

It is a serviceable refrigerator, but it is difficult to clean. It also has a loud compressor that can be heard in the floors above and below when it kicks on. Plenty of space.

I have a side by side. Refrigerator section is small for larger items. Next refrigerator is going to lower freezer section with the refrigerator on the top. We would really like the refrigerator section to be large enough to put pizza boxes etc. in.

There are lots of things to consider when making big purchases. I compare prices and size and if things have the options my family needs I believe that overall Kenmore has met our expectations. I liked its size, the space inside both compartments, the price, and how long it lasted. Im sure it also had to do with the stores I like, what they carry and the variety to choose from but I wish you could have more colors. Im a person who has lots of colors in my life and home and I would also like that they make their other products so people can match things if they choose to. I also think since the times are changing quickly that the fridges should show it. I seen one recently that you could see inside without opening the door... things like that really catch your eye. I also enjoy when I dont have to go far for a deal and when companies try to have lowest price and availability and good warranty.

Our refrigerator has lasted us a long time. It has worked well and maintained its temperatures. Obviously we have had to clean it out and defrost it from time to time, but it has lasted for many years. It has multiple sections. Our Fridge is sufficiently sized. We can get as much as we need in it. We would rather have a larger fridge with more room. We have adequate space in the freezer, and space for produce. We have shelves, but a few are broken. At this point our fridge is antiquated. It is getting old and in need of a significant update. We are ready to purchase a new refrigerator. I am sure that due to the age and condition of our fridge that it does not hold or maintain much value. The appearance and parts of the fridge both need improvement.

After buying 5 refrigerators over the past 5 years, we finally got the one we love, is huge, everything works great, and looks good. We cant shop enough to fill this side by side with built in ice maker with water.

I rent my residence and the refrigerator was free from my utility company in a program they have to lower energy usage. It works really well, keeping everything in the lower compartment nice and cold. However, the seal on the freezer constantly pulls out and the compartment is almost always covered in ice. Theres plenty of room, but, I live alone and dont need that much space for what I buy. But if I had a family I dont think there would be enough room.

Ice Maker is horrible and drops ice everywhere. ALSO, They did not make any money on this one as they had 4 service calls from nearby cities and expensive parts to replace because it would not cool the refrigerator side. I am 86, in the past refrigerators would last many years. Not so with todays model of Kenmore Elite.

Brought 3 refrigerators from Sears in 2 weeks. All was Kenmores. The first two I had to return right because the ice maker didnt work. The 3rd was the Kenmore Elite. Since it was so expensive and big, I thought it was a good refrigerator. Well I was wrong! It sucks just like the other two! After 24 months the refrigerator just stopped working! All of my food went bad, the ice maker and freezer stopped work! Only thing working is the water dispenser. When I call Sears, they want to charge me a $99 service fee plus I have to pay for parts and labor because the warranty is only a year! $2500 FOR A REFRIGERATOR THAT WORKED 24 MONTHS! SERIOUSLY??KENMORE IS A RIP OFF AND THEY SHOULDNT BE ALLOWED TO SELL THESE APPLIANCES THAT DONT WORK. Taking customers hard earned money! If you want to buy a good product that works, DONT BUY KENMORE APPLIANCES. These Refrigerators are for looks only! I will not recommend Kenmore appliances to my family or friends and I will not buy any more appliances from Sears. Consumer Affairs please stop Kenmore ripping us off by selling these bad appliances that dont work. Now were stuck with a. $2500.00 refrigerator that dont work! SAD???

At first, I was a little nervous about picking out a refrigerator but after a while, I started enjoying it. It was fun shopping for my first refrigerator. It was on sale and it fit perfect in my kitchen. I liked the color and that the freezer was roomy. I like that it lasted years. I just wish that it had more and better shelves and that the shelves were easier to take out and clean. I wish the freezer was easier to open too.

Very happy of its design. It fit our kitchen space very well. The freezer was the winner. We used to store lots of food. It was problem free until we moved. We used it for 5 years. It fits your familys needs. I am very happy with the freezer space and the door space. Holds lots of bottles which is easily accessible. Lovely. Stylish, fits my kitchen deco very well. Since we have all appliances in black and silver it fit in very well. It was not reachable for my hopping toddler, which made things hassle free. We bought it for around 1200 dollars and do not regret it. We got a good resale price when we moved since it was in good condition. Its a bit pricey but completely worth it. I would recommend it over other brands any day.

Plenty of space inside. No cold spots that freeze produce. Easy to clean. Flawless ice maker. Adjustable shelves in both doors. Would definitely buy again. Able to put my largest capacity spaghetti sauce pot inside. Easy to adjust shelves for taller items. Easily held my regular items plus bulk produce I purchased from a local farmer before I was able to process it to freeze. Very attractive. Not cluttered around the ice/water in the door. Easily cleans and shows no fingerprints. Blends right in with my kitchen decor. Very nice fridge for the price. Looks like a designer model without the designer price. Has features found on several higher priced models. Would certainly purchase it again.

Bottom freezer side by side upper 32.5 Cf. Unit was delivered and set-up. About 3 months later the unit froze up inside and then it couldnt cool. I called service and they sent out somebody to thaw it out. The unit froze up again about a couple months later. Service sent me some parts for the service man to install. The man thawed the unit and left again. The unit froze up again soon after that. They sent another service guy out to thaw it out again. This time they replaced parts and told me I could never use the Energy Saver setting. Now a couple days ago my unit broke again. It appears to have a leak in the freon system. There is oil in the drain pan. I called Service and they tell me that now my warranty ran out and I would have to buy another warranty. I would have never bought and paid $2955 for a unit that was only going to last less than 5 years. I will never buy Kenmore again.

I purchased my Kenmore Elite 13 months ago. Just like most people on this site the compressor & some other crap is no good. I have been without a refrigerator for about 40 days. Every time I call the service repair I am transferred at least 3 times, nobody can give a straight answer. I just want to know when is it going to be fixed!!!! Yesterday the Sears guy came out to fix it. Now the ice maker doesnt work. I will NEVER purchase another Sears appliance. I dont even know if I should call them or just get it fixed myself. Sears your customer service is horrible!!!

Bought a Kenmore Refrig in 3/2011. Every year the refrig goes out multiple times and the tech comes and fixes it. This year 2014 a Sears Tech has been to my home 8 times to repair the refrig - last time was August 2014. Today is 10/15/2014 and my refrig went out again last night - called Sears and was informed no available tech until 10/28/2014. Can someone up me! I have lost over a $1000.00 worth of food this year.

I like my Kenmore refrigerator - works perfectly, energy efficient. I love the water filter - very spacious. The freezer side it very large and has a lot of space. I like the light that indicates when to change the filter. I love that you can control the temperature.

In 2011, I purchased a Kenmore side-by-side refrigerator (stock #46-54789) from Sears, for my elderly parents. The ice maker and dispenser are extremely poorly designed. Ice chucks drop inside the unit on its own; shaved and crushed ice falls to the floor, outside the unit each time used, causing my 77-year-old mother to wipe hardwood floors each time the ice maker is used. Chute appears to be too short, was not designed to have ice go directly into a glass/cup, therefore ice dispenses everywhere outside the glass, on to floor, well of unit, and shoots sometimes on to countertop across of unit. The Sears repairman says there is nothing they can do.

Size is great, but hate the fingerprints always left on fridge. Spacey inside, but sometimes freezer accumulates ice for no reason. Weve had to, more than once, take everything out of the freezer and defrost it.

Im very happy with the Kenmore refrigerator. I have owned it for many years and its great on performance, its energy efficient, and it keeps food very fresh and cold. It is standard size and quite roomy on the inside, but if you are like me, you always need that extra bit of space and I wish it was just a tad larger, so I will step up next time. Its quite nice-looking for an average refrigerator, but does not have all the bells and whistles of newer, fancier models, like the chrome finish and water attachment in front. Its a very good value and as good in comparison to newer, more stylish models.

Both of the compartments allowed enough space for many food items and the freezer compartment had enough space for many different sizes of frozen food items. Temperature was consistent in both the refrigerator and freezer compartments. The refrigerator was the perfect size to hold enough food for the entire family. The appliance fit in very nicely with the decor and ambience of our family kitchen. The color blended just beautifully with all the other appliances in the family kitchen. I would rate the value of this appliance very high. It exceeded the manufacturers requirements and helped to lower the amount of wasted food from spoilage. It saved a lot of money.

I initially chose to purchase Kenmore over other refrigerator brands mainly due to the price. It was on sale and it had all the features that I wanted like filtered ice maker and a freezer. It keeps food cold. It also has a vegetable crisper drawer with humidity controls. I had a fridge once that kept coming open because the magnet strip was not good. I had to throw food away which was not good. But my current fridge has an alarm that goes off if the door is left open. It also has an ice plus feature that makes more ice when needed.

The freezer works very well - foods and ice cream doesnt thaw. The vegetable drawers keep fresh fruits and vegetables fresh for a week or longer. I like the size. My household size is small, and we do not require as much space as a larger family would need. This size might not work well for a larger household. I like the color - its neutral enough to fit into the decor of my kitchen if I decide to redecorate or repaint the room. Ive repainted the room twice since purchasing the refrigerator, and I havent needed to take the color of the appliance into consideration when choosing new colors. The refrigerator has worked well over the eleven years Ive owned it. It hasnt needed any repairs as of now. I feel Ive received a quality product at a reasonable price.

The refrigerator works as expected. The refrigerator kept food cold, wasnt too loud. The refrigerator had enough room to store all of my food and beer and stuff. The refrigerator also didnt take up too much physical space in my kitchen and fit well in there. It is a little boring and plain but the refrigerator is also not too hideous either. I cant complain about its appearance too much. Maybe color it up a bit and make it look modern. I thought the refrigerator was a good value. The refrigerator did the job it is supposed to do and it didnt seem overpriced when I purchased it.

Side by side refrigerator leaks when the defrost cycle happens on the freezer. The drain doesnt drain correctly and then it refreezes and then the next time it defrosts again the water drains out onto the floor. Until we thaw the drain it happens over and over again, therefore making rust inside of freezer door at bottom.

Best refrigerator ever, keeps food cold, good energy saver. Neat and stylish. Great price. Easy cleaning surface/great color choices. Would recommend it to anyone who is looking for a great product that will last for years. Everything fits great in it on little spot. The size is compact yet large enough to take care of all our food for a family of 5. Never seems to run out of storage space. Its like it automatically gets larger when you need the extra space for holidays and special events. Great, up to date. Beautiful, glamorous, inventive, modern. Bold. Makes a statement. Clean. Outstanding. State of the art design. Seems like it just landed off the show room floor when you wash the surfaces. Really a high quality machine. The value of this product is one of an investment that will last for years to come. One would really have to get tired of it and just want something newer. Because its that great of a quality merchandise.

On 8/8/2011, I purchased a Kenmore Elite refrigerator model 4602 from Sears. In October of 2012, the ice dispenser caused my circuit breaker to trip and the dispenser stopped working. Of course, you may say I should have purchased insurance, but it seems to me it is ridiculous for a $1000+ appliance to stop working after 14 months. I will never again purchase from Sears or recommend them to my associates.

I like the Kenmore brand and have other appliances so all of them match. The fridges stainless steel makes it look sleek and clean. It goes well with all my other appliances. Its quiet and my children are able to open it with ease and thats a big help. Also, it was a really good deal and I have a card to Best Buy so that helped with making smaller payments instead of one big payment at once. However I dont like that Its not magnetic and I cant put up pics or things my kids made up on the fridge. Its also very annoying to clean and fingerprints get all over. You can wipe it down as much as you want but the lines are going to show and next time someone opens the fridge the prints are there.

Very good performance - no issues throughout my usage. Refrigerator (and all other appliances) were left when I sold the house. I would definitely recommend this refrigerator and the Kenmore brand to any/all who asked. I believe it is a good product and a brand that inspires brand loyalty. The refrigerator was purchased with my home (I did not purchase it separately). The refrigerator was clean and well kept - and remained in this condition throughout my ownership. I did not have any mechanical or material issues with the refrigerator throughout my possession - I sold my home and the refrigerator.

Kenmore is the house brand for Sears and were proud to supported the store. My husband and I worked there and got a nice ten percent discount. I enjoy having filtered water that supplies my awesome ice maker & water dispenser in the door. Beautiful glass-like shelves shine like diamonds. Although, the ice maker has a fragile which has to be handled with great care. Also, it frightens me almost every night when the ice maker makes a very loud sound as it drops a load of ice into its bin. I do appreciate though that the ice maker quickly replenishes the ice intake as soon as some come out from the dispenser. Arm to turn it off & on. The repairman replaced a motor/part in the door & left it hanging loose.

Its a nice refrigerator. The ice maker makes my ice continuously and it has never been empty when I went to get ice. It has always been a reliable refrigerator. It always has kept my food fresh and has never failed me and my family. I like the side by side with the people who live in my house. It is good for the amount of storage space needed to store the amount of food needed to feed my family. I also like the fact that it is a long-lasting refrigerator and freezer.

No light in the freezer, no ice maker. Meat section and two drawers with humidity control. Butter section covered. Good shelving and door storage big enough for gallons. Low noise level. Plenty of shelf space and door storage. Freezer has enough space for numerous frozen dinner (at least 20) plus meats, vegetables, breads, ice cream. Almond color to match other kitchen items, no exposed parts, modern handles, shiny finish, scratch-resistant, easy to clean, fits well in available space. Very good value for the price paid. Energy-efficient. Was able to get a good discount, credit card rewards and rebate rewards, so value was even better.

Ive owned many Kenmore appliances and have found them to be economic and reliable, the price was good for the size and features on this particular fridge; looks, reputation, ice maker and water dispenser in the door, room inside and lighting. A lovely, roomy efficient refrigerator. Clean lines, ran very quiet and consistent. Just a great addition to my home and kitchen. I also liked the store, delivery service as well as the warranty. But, I had it looked at for a couple of issues. The ice maker and dispenser seemed to be just part of that refrigerators MO. I loved it regardless as it was so lovely. The water filters were pretty costly however. The ice maker would freeze up and not dispense ice. I had to turn it off, open freezer door and wait for ice maker to thaw.

I bought a Kenmore refrigerator (freezer on top, model 106.6093) in October 2011. Six and a half years later the compressor no longer works. It would cost $440 to replace, plus labor and removing the old refrigerator. I will be buying a new refrigerator, different brand. I bought Kenmore products for years. Their quality has clearly deteriorated. Also, when I called about the compressor I was shunted to 5 different telephone trees. I never reached a live person who could offer anything but the option to purchase a new compressor - after 6 years I no longer have a warranty, but certainly customers expect a refrigerator to last longer than 6 years.

The product has never had any problems with maintenance so far. The food is also always cold at the exactly right temperature, and its very spacious inside the fridge. I also like the amount of side space in the refrigerator, because it gives me room for my condiments and is plenty of room for me to store my items that I need to. Mostly everything fits inside of the fridge. Only things that are slightly tall have problems with fitting inside the fridge. I love the sleek black or shiny grey color of these fridges. Mine is a shiny grey and it looks very unique. It also matches well with the rest of my kitchen, and the handle and ice dispenser are built very well inside of the fridge. The value is more than worth it. This fridge is very durable, a nice design and look, has plenty of space for mostly anything, and is just better than most fridges in general. And the price isnt all that bad either, which is why I own this fridge.

It looks great, regulates template properly, easy to clean. There is not a lot of frost build up so the freezer holds food great. I have had mine for 6 years and would recommend it to anyone. Easy to move if needed.

I bought my Kenmore refrigerator back in October 1999 and it still works so good today Dec 2018 that it will start freezing stuff in the refrigerator area after 3-5 days. Plus the freezer works great. My only complaint is the freezer is too small of a portion of the refrigerator. They should have taken more of the refrigerator to make the freezer bigger. I do have to limit how much freezer stuff I get. Frozen stuff that can be thawed prior to using. I will put that on my top shelf of the refrigerator if needed as that shelf will freeze stuff in one day and the items placed on the top shelf of the refrigerator usually will remain frozen or have lots of ice in it like a slushie. The only time I have had problems with the Kenmore was around 10-15 years ago. I kept adjusting the temperature in the refrigerator so things wouldnt freeze up but then it started keeping things too warm and started acting up. I dont have the refrigerator on the highest setting today. It has numbers 1-7 and 7 is the coldest and I keep it on 6. Ever since I stopped changing the temperature dial then no more problems. The refrigerator only cost me $399 and its well worth the money that I have paid for the refrigerator.

We have a side by side and we have never had any problems with it. We bought it about three years ago. It has an automatic ice maker and pure water to drink. I would recommend it to anyone that would ask me about our refrigerator.

We had no issues with the performance of the fridge. It ran quietly for many years and never required servicing. I would probably still be using it but our family needed a larger size refrigerator with a larger freezer compartment. The fridge was an 18 Cu Ft size. It was perfect when we first purchased it. Plenty of freezer storage for our needs. We had a free standing freezer for our garden vegetables and large quantity storage. It had become just a bit too small for our needs. It was nothing fancy. But a nice attractive simple design. Just a basic refrigerator. Plain white with a textured finish. It did not show fingerprints but it did pick up dirt in the textured finish. It proved to be an excellent value and well worth the money paid. I guess you could say I got my moneys worth out of this one! Best value yet for the years of service.

It was a refrigerator in my first house. It was a freezer on top of a refrigerator with an ice maker. Wasnt anything top of the line. Just my first refrigerator. It was beige in color and had a decent capacity. I lived in that house for 15 years and never replaced that refrigerator. Not had it serviced by a repairman.

I was extremely satisfied with this product. It was stylish, and it even made ice! Im so glad I bought a Kenmore refrigerator, and you should too. Shout it from the rooftops! This refrigerator really fit all of my needed items. Even the ham I bought last week! It wasnt too bulky and still was large enough to get the job done. Thanks Kenmore! I love how this appliance looks because not only is it shiny, but its also silver, which is my favorite color in the world. Everything I have in my house is silver! It was somewhat pricey. I had to sell my car and three children to buy it. Nevertheless, it was worth the buy because who doesnt love refrigerators!

They guy at the store recommended Kenmore Refrigerators. I liked it and it was the right size. It was in my budget and I’m very pleased with it. It was in stock and they were able to bring and put it in right away. It has worked great. It keeps food just the right temp and food always stays fresh. Shelves are sized nicely and it is not noisy which I like. But why do all appliances look the same? I like something different and I wish they came in different colors, like red. And I wish the ice cubes were a different shape. The freezer seems small to me and should be bigger as well.

Great product that works very well and is worth the money you spend for it. Have been an owner for 8 years and it continues to surpass expectations. Fits all foods well with space to spare. Run a catering business and this has made my life run a lot smoother. Anyone who needs a large amount of storage space will notice go well this product fits the bill. Goes with any decorum you may choose for both your kitchen area and overall home. The color allows for easy cleaning and a look that matches all patterns. This fridge will allow you to more than get back any value or costs. Its longevity, size, and look give a value that no other brand can offer. Also my family has used this brand forever and it only surpasses expectations.

The ice maker is very easy to maintain. We change the filtration as recommended by Sears. Our crispers keep our food fresh very well, the freezer is excellent, we have different compartments. However, I would improve the outside ice delivery service, so your ice can be crushed or normal size cubes, a third addition to the Kenmore. We have been married for 45 years, raised 4 children, my spouse was Army for 20 years and we took our 2 Kenmores wherever we went, some have 220 watts which is what Europe uses. That was a great help so we did not have to purchase transformers overseas, we have always had two Kenmores as we like to shop at the Military Commissary and get a great savings along with our wonderful Kenmore refrigerators.

A good refrigerator. Performs well. Only problem with it is the unique feature of reversing the doors to different sides. Which after doing so the door wont seal shut when you close it. Minor thing that and to take it through a normal size door, to change rooms. You have to take off the whole door. Other than that you make a good product. I would like someday to try one of your fridges with automatic ice maker.

Kenmore has always been a great product with great design. Very dependable and their repair service was superior. Sad how things have changed. Im in the market for a new refrigerator as my Kenmore is almost 20 years old but still works very well!!

I have a two year old Kenmore Elite refrigerator, model 79574023410, a bottom freezer with top French Doors made by LG (Im told). This was delivered in October 2014. It has failed twice and Sears does not feel this is unusual. The first failure occurred in July 2015. An error code and a warm refrigerator got me a new motherboard installed still under warranty. This was a common problem with this model, I was told.On September 27, 2016, the ice started melting through the ice maker on the door and both fridge and freezer stopped cooling. The $99 Sears diagnosis on September 30th was a failed motherboard. Not under warranty, though it happens a lot with this model (corrected in newer models Ive been told) they will fix for $370. My complaint to Sears regarding this cost went nowhere. They only suggested I buy a warranty for $500 a year to cover these types of issues. I declined.A private company ($140 to come and diagnose) found the board to be OK, but the compressor was bad. I had been told that the sealed system (apparently includes compressor) was covered for 5 years. Called Sears to return (now October 10th, 2 weeks without the fridge) to repair. New Sears tech finds compressor and fan motor is bad. Replacement is $480 including free compressor covered by warranty (part only) and another $99 to have Sears back out.Multiple calls get me nowhere. Some call center folks are sympathetic, others not. All can do nothing for me except offer the $500 warranty to cover service. No one is able to tell me the terms of my warranty. Im often told the technician is the one who can tell me and is also able to adjust costs. The technician who is still there as Im on the phone shakes his head when I pass this info along.There is nothing they will do for you except offer for you to pay an additional $500 a year to protect against malfunction of this lemon refrigerator. Half of the call center workers agreed that a refrigerator should be able to last more than a year without needing major repair. One commented that I could not predict the future and could not know whether or not this is a bad appliance. I disagreed. You can even pay more on your warranty so they will cover the food you lose when it breaks again! They think of everything. I have been told of many problems with this model of refrigerator. Sears will not be held accountable for selling a shoddy product. I cannot recommend purchasing appliances from Sears.

It keeps really cool. Love the storage and its very quiet which is my favorite choice. Water filter seems to last a long time and I never had any leaks. but, it does not have much freezer space and seems too deep and it tends to lose food in it. Perfect fridge area and I love the movable shelves but I wish it had more door space on freezer door. Also, I love the black and the smudge proof. I cant see hand prints. Solid build and sturdy handles. It has shine and is easy to clean. Perfect size and width. Overall, it was well worth the cash I paid for it.

I was broke and needed a refrigerator. I found a used Kenmore refrigerator and was what I could get at the time. It was great and beautiful compared to not having one at all. I was just glad to get one. I liked that the refrigerator was spacious and cheap.

This appliance has been dependable. It works well. It runs quietly and keeps food just the right temperature all the time. I am happy with my purchase. I have plenty of space inside for all my groceries. I like the number of shelves in the fridge. This refrigerator is just lovely. I like the stainless steel appearance. The only thing I would like better is if I had gotten a fridge with the ice maker included. I think the price I paid is in line with other stores that sell the same brands. I wish fridges were cheaper but I am not dissatisfied overall with the value vs costs.

The Kenmore refrigerator was a name brand and on sale plus it came with a nice warranty and the store had it in stock so I was able to have it delivered the very next day. However, the delivery person was not here during the window they advised. Although I like the color of the fridge, it would be nice in some nonstandard colors. Also, the white color is easily damaged by magnets which everyone uses. Nevertheless, the Kenmore Refrigerator is sturdy, reliable, nice looking and easy to clean. It fits nice into a precut out spot for my refrigerator.

It works great. The top freezer always keep things frozen. The bottom always stayed at the same temperature. The motor never quit and always ran quiet. I never had any problems with it and never had to take anywhere to get checked out. Im single so it was plenty big enough for all my needs. I never had a problem with it unless I tried to put a 39 pack of beer in it. The top freezer is just right for what I put in it. Mine was white and stood up in the corner. It had three shelves and top freezer with a produce draw. It had side shelves and it was not too big or small for my needs. It was brand new and had a warranty. It never quit so it valuable to me.

And they are very affordable. Its energy efficient. It runs well. A very great refrigerator. They are very great quality, available in different sizes. Nice to have in the kitchen.

I have owned this refrigerator for 5 years and 8 months and it completely stopped working. The repairman said it cant be fixed and that this model was actually re-called and Sears stood behind it for 5 years... Anyone have any advice on this? For Sears to come out to inspect it, it is $100... I spent about $1,800.

I like Kenmore refs bottom freezer, the ice maker in the door, shelves can be moved to accommodate various size items, the freezer has many different compartments, which allows you to customize the storage of items, and the grab n go feature. However, this feature often does not keep the case fully closed, thus making it swing open when you open the door. Items often fall through to the floor in the freezer compartment and its a very big refrigerator. Kenmore has not met my expectations, largely due to customer service response. The refrigerator is a good value overall, but I would go with a different brand next time because of Sears reputation.

It has three shelves inside to easily stack the food for freezes. It even has a pull out drawer for extra storage. When food is kept in there it stays nice and cold. It is big like the size of a full-size fridge, except for the fact that it is all freezer. It has lots of space inside and very deep too. It is a tall, white, solid color freezer that is square in shape. It also needs a fairly big space to fit into. Overall it has great value and I would highly recommend this freezer. Since I bought it I have never had a problem with it. It runs nice and quietly.

We were finally able to purchase all new and matching appliances. We did our homework and it seemed the Sears Kenmore products were the best rated, what a mistake. As I write this we have a tech out for the second time working on the refrigerator. It doesnt make ice, now the fan started malfunctioning, now its not cool inside but there is ice collecting. At this point if I could afford it I would try and sue Sears. My dream kitchen is turning into a nightmare! Not only have we had to endure the cost of repairs we dont have a functioning refrigerator that is barely 2 years old!

Very cheap on electric and very cold. Works great. Would buy again. Love the ice maker in the door. Would recommend to anyone to buy. Great refrigerator. Very big refrigerator. For a family of three, we have plenty room and a lot more room left that we dont uses which is great. It is stainless steel from top to bottom. It is a double door refrigerator and has a ice maker in one of the door of the refrigerator that is black. We paid fifteen hundred for our refrigerator two years ago and it is well worth its value. Got it at Lowes and they delivered it and put it in for us.

It cools pretty good but is nothing fancy. Its just a plain jane, enough to get by refrigerator. I wish it had an ice maker. I just cannot afford a higher quality, more high tech refrigerator. Its just your normal size. I really wish I had a bottom freezer, deluxe side by side model. It would have so much more room. It would have a bigger freezer to hold more. Says resist fingerprints but that is absolutely not true at all so I have mine covered in magnets and all my childrens artwork. A CHEAP REFRIGERATOR THAT FREEZES AND KEEPS STUFF COOL BUT NOTHING FANCY BUT I AM GLAD I HAVE IT. It could be worse and I couldnt have one at all.

Hidden fees on warranty. Do not buy! Bought Sears Kenmore Elite refrigerator 11-2015. Today is 2-14-18. Model 79574O25411. Outside of one year of purchase they wanted $155 to send technician out to diagnose problem. Then I would be expected to pay labor rate plus any parts outside of warranty in addition to service call fee. I paid another company $75 to diagnose that the compressor was bad. The compressor is under warranty but sears customer service refused to provide compressor as you must use their service people and pay their going rate EVEN IF THE PART IS UNDER WARRANTY. This is practically a new refrigerator ($2500+) with a major part bad (compressor $300+tax). I found out after that this Kenmore Elite is a rebrand (actually made by LG). It had been rated by Consumer Reports as a good model to buy. This is not the case.

We bought it years ago from Sears warehouse. Slightly scratched. We have had no problems since. It still looks pretty nice. Stainless steel with curved handles. We do not need ice makers or bottom freezer. I would like a more shallow fridge if we renovate but I would only replace it because of that.

I purchased a Kenmore Elite French door refrigerator in 2014. It has all of the bells and whistles! The refrigerator stop cooling/freezing completely two days ago in middle of an event that I was hosting! I had to different repair companies to come out. Recommendations: buy another refrigerator! The system is loosing Freon in different places and it will cost almost a thousand dollars to fix, with no guarantee that it will last very long! This is absolutely disgusting! I see that there are many other cases in the last 3 years that are the same as mine. There should be a class action lawsuit!

I just bought my appliances this past January 2017 at Sears. They are all Kenmore products. Ive had the worst experience ever. My Kenmore Pro fridge leaking water all over my floors. Calling Sears customer service and they are the worst people. Ive been trying since September 2, 2017 trying to get this fridge fixed and its October 5th and still fighting with them. I am still under warranty and I bought extended warranty for $500.00. My advice dont buy Kenmore and dont buy at Sears! I wont even start with all the other appliances.

We shopped around and considering the price, warranty, and features the fridge met our family needs and expectations for the needs of cooking and storing food. The fridge was reliable, energy efficient and it worked for a long time not needing repairs. We like the ease of cleaning on outside and wipe down and maintaining. The most difficult part of cleaning is usually the inside but this one was fine. But it could have a better ice maker. We have historically had good experiences with the Sears brand of appliances, but sometimes the ice clogged up and didnt dispense as it should needing some manual fixing.

It is cost and energy efficient. I have never had an issue with it. The water and ice dispensers work beautifully. If I needed a new fridge, would buy again, and recommend to friends and family. Very spacious. Lots of compartment room and its very organized in its design. It is capable of holding lots of items. Crispers are very large and can hold a large amount of fruits and vegetables. The freezer is extremely large and has many different places to organize and store frozen items without failing to keep them frozen. The ice compartment holds a large amount of ice so that you wont run out. Elegant black finish that hides any dirt or debris. Always looks sleek and beautiful. Very modern and looks wonderful in any color scheme. And fingerprints from children are unnoticed. Easy to clean and stays nice and fresh looking. Its a beautiful appliance that looks great in any kitchen. The cost is great. Its well worth the price, both in value and energy efficiency. Pays for itself in the long run by keeping food from going bad or frozen items from becoming freezer burned. Also very energy efficient compared to other refrigerator that are on the market.

Water and ice dispenser works great and is energy efficient. I would definitely suggest this refrigerator to anybody. I have been very pleased with it since day one. I love this unit but I do wish that it was a little bit bigger. It has plenty of space but when you have kids more is better. All in all the size is very suitable for my needs. I love the look of this unit but I do have trouble keeping it clean and clearing fingerprints due to it being stainless steel. This can be a job when you have children though. The cost of this unit is extremely low when thinking about performance and functionality. I have had many refrigerator and I have always had issues with all of them except this one.

Works great. Keeps food perfect! The freezer keeps everything ice cold. Love the space. Does not take up a bunch of unnecessary energy. Very economical and convenient. One of the best refrigerators I have ever had. Worked well with all my food being in there, a lot of room for my snacks as well for the people who eat them. I also put drinks in there. Very huge and fit everything in there like I even have room left over for more food for the next day I want to shop for food. Very big refrigerator. I like the stainless look of the refrigerator and was a very good fit with my other appliances. The size of my refrigerator fit perfect and fit into the space I had for it. It was not too overly large but inside space was very good to fit all food product of ours we buy into. The appearance was very pleasing to the eye and I got a lot of compliments from family and friends and relatives about it. The inside looked very nice and the drawers also were nice to the eye. I love Kenmore products. They are very high quality and a brand you can count on. My refrigerator works great, has the right temperatures and plenty of room. I would definitely buy another in the future.

New Kenmore Elite Ice Maker Problems - Yesterday was the 4th service call for our new Kenmore refrigerator, which stopped making ice 90 days after installation. Each service technician said the problem was related to a frozen water supply line to the ice maker. Water supply would overflow onto the floor behind the fridge. One technician replaced 2 defective water supply lines to our water dispenser and ice maker. Yesterday, the technician replaced the water supply assembly to the icemaker. At this point, we have heard three defective parts in our new refrigerator. Needless to say, we regret buying a Kenmore. The service technicians are encouraging us to buy a service contract. At the end of each visit, they produce receipts itemizing the cost of each service call, currently covered under the new sale warranty. Service calls total almost $1,000. We feel like the service contract will be required to protect against future similar experiences. Today, the icemaker is producing ice again. I am not confident that it will continue operating.

In July and September my refrigerator was repaired because it wasnt maintaining proper temperatures. Right now (6 Nov) I cannot get the freezer to get below 10 degrees. It is so painful to take everything out of the refrigerator.

I understand a warranty ending but what kind of fridge dies after such a short term? The worst part of it is, Im in AK, there is no service for Kenmore refs in AK. Sears basically told me to take a hike. Only after I yelled at phone support did they give me troubleshooting instructions. None of which helped. As of now, I believe the refrigerant leaked internally. Its labeled Kenmore Elite; the product, and frankly, the service is a zero!

First of all Kenmore does not produce anything. They just put their name on other products like Whirlpool and LG, Korean appliances. I made a terrible mistake buying Kenmore Elite refrigerator. Nothing but trouble from the start. Kenmore Elite is a horrible product. This product looks great esthetically, but is overengineered, which creates unnecessary troubles as a result. Cost a fortune to diagnose and fix. Better off buying another fridge. And after speaking to the number of technicians, discovered that the best reliable refrigerators are made by GE, Maytag. Worst are LG, Kenmore, Samsung.

I purchased a refrigerator from Sears in 2013, everything seemed fine until the we noticed that the ice maker was beginning to jam regularly. I finally called to get a repair technician out to address the issue. We were still covered under our warranty so there were not costs incurred. Upon the completion of the repair I asked the technician what would happen if the problem persists. I know that our warranty would soon be expiring and was unsure if a renewal would be necessary. The technician informed me that if the same problem persists that Sears would cover the re-repair for one year. Seeing that we didnt have any other issues with the refrigerator aside from the ice maker we decided not to extend our warranty. Five months later the same problem with the ice maker has returned. I called in this morning to schedule a technician to visit and was told that it would not be a covered service. Although I was told by the visiting technician that the repair was covered for a year, a Sears rep told me that it was only covered for 90 days.Needless to say I am very disappointed with this. The issue that we are having is the same issue that was supposedly fixed. If the problem persists, then the problem was clearly not fixed, and a re-repair should be covered. I have all Kenmore appliances throughout my home and have been very pleased with their quality and performance. Its disappointing to know that a loyal customer can only depend on a 90-day repair service when we have willingly paid thousands in purchases and warranties over the years. Its disappointing to know that Sears does not support their repairs and will not offer a remedy for a repair that has not properly addressed. They dont trust their technicians enough to warranty their repair work, nor do they stand behind their loyal customers. Very, very disappointed. The refrigerator is not even 2 years old and our ice maker no longer functions.

The Kenmore refrigerator is not only great at keeping food refrigerated, but offering cool, clean water. The water that comes from our ref is consistently at the perfect temperature and tastes great. It also makes ice, both cubed and crushed, which is extremely useful and much better than the alternative off smashing an ice bag down to get a couple cubes. The size is pretty great, though sometimes the spacing is a bit off in regards to the shelves. It can be difficult to place certain pitchers onto the shelves, due to the spacing of the shelves. Still, it is very spacious and contains a couple of drawers that are great for keeping our food organized. Our Kenmore refrigerator looks modern and sleek, yet also futuristic. The water/ice dispenser lights up, which not only looks nice but is great for those midnight trips to quench your thirst! In this day and age, it is absolutely necessary to have a ref. And while it is not necessary to have a direct source of filtered water, it saves plenty of money to have one, which the Kenmore provides. It also helps to reduce the amount of plastic we use, since we no longer need to buy water by either the gallon jugs or bottled - and, at least to me, that is priceless.

I bought the Kenmore refrigerator, Model # 795 71019.010, Serial #005KRO2571 from Sears a few years ago & a part I need to be able to use the ice-maker now is DISCONTINUED according to Sears & I was told Youll just have to buy a new fridge or go without ice??? I cant believe they leave customers high & dry & expect them to buy a new fridge when all it needs is a part. Not sure who to blame so I blame both KENMORE & SEARS. What a way to treat consumer! Ive always bought my KENMORE appliances from Sears & never had a problem, but after this - Never buy from Sears & never buy a KENMORE brand anything!

This is a Kenmore Elite. Paid $2800. These are lemons. Read reviews. Exactly what happened to us. Compressor went out. It is an LG problem that Sears needs to address. We will be without a refrigerator for 2 weeks. All during Christmas. This is unacceptable.

I absolutely HATE our fridge. It is impossible to clean because Kenmore uses cheap coated metal and calls it stainless steel. It is NOT! And if you get a scratch in it, youre screwed, unlike genuine stainless where you can buff it out with a kit. I know this to be true because the other stainless steel appliances we have in our kitchen are a breeze to clean. Unless you have nothing better to do with half your day, you do not want to waste it trying to clean this behemoth!

The refrigerator works pretty well. It had a nice temperature - not freezing, not melting. Much better than my last fridge - never seemed to work. This fridge was a challenge to get into the house but is quite small once past the doorway. I would suggest finding a nice corner for the fridge of this size. The metallic look fits in with my kitchen theme. I love the modern feel, and this refrigerator is right for me! I would suggest having a black countertops... It looked nice in my house. The cost was not ridiculously high because of the good quality, however, it could be a little bit cheaper to purchase. It was worth the money spent on it.

All items stay cold and fresh. Freezer food also stays very cold as well. Anyone interested in this product I would even let them take a look at mine. It fits perfectly where I wanted the product. Has an area for all food and separate areas for different items. Have never had an issue when requiring extra food to be stored in refrigerator. Overall appearance is very appealing for my home and have had many compliments on the color and size. I enjoy everything about it. It is completely satisfactory with design, color and size. Compared to other products the price is very reasonable for a product with this much size and room. I would rather pay more for a quality product than one that may break down at some point.

Kenmore is a great brand. We got one in 1994 and we just recently purchased another. I liked that we very rarely had to have it worked on. We had a top freezer with ice maker and the ice maker only broke once. The parts such as drawers and door shelves were very durable. The refrigerator was easy to clean and was the best one weve ever had.

My beautiful Kenmore Elite Bottom drawer refrigerator died suddenly a week and a half ago. It was 5 1/2 years old and I came home from shopping to find the freezer had turned into a pool of water. Two repairmen and dozens of hours shopping around, reading reviews, talking to repairmen on the phone and salesmen at various stores Ive come to realize that no average priced refrigerator made today is expected to last more than 7-12 years at best and though 5 years is a little short, its not all that uncommon. Kenmore refrigerators are made by various other companies... Whirlpool mostly, though mine was made by Amana. Weve looked at the wonderfully rated LGs and Samsungs only to back off when reading other reviews full of complaints about electronic failures and shoddy workmanship.For me as a consumer, ITS ALL ABOUT RELIABILITY AND SERVICE, not fancy bells and whistles. Having both would be nice, but I dont know if thats an option anymore. Ice makers seem to cause a lot of problems too, from what Ive read. Seems like buying SIMPLE would be best. The less money you pay, the less you stand to lose. Sad statement on the quality of products out there today. Maybe we should all buy cheap since the stuff is basically built to be disposable, and send a message to the manufacturers. Hit them in the pocketbook. We all need refrigerators, but we just cant expect a good product it seems. Or anyone at that end who cares. WE still havent decided what to buy... Our stuff is crammed into our old 15 year old GE extra out in the game room. Our neighbor offered us use of their old 35 year old in their garage. Pathetic, isnt it?

I dont have any complaint about this refrigerators. It always work for me. It always at the desire temperature and I am always able to keep my food fresh. It is big enough to put all my food in the refrigerator and it just perfect for my household. It the perfect fit for my household and I have no complaint about it. The color is perfect fit for my kitchen, and the size just great. It the best fit for my kitchen, and I dont think I could find one that a better fit. It a great value and it just the perfect refrigerator for my house. No other refrigerator can be a better value for me because this is a perfect fit.

It leaks frequently. It doesnt keep a consistent temperature in the fridge. The freezer seems to be fine, but it still seems sketchy. Its not too big, but its not horribly small. Its an okay refrigerator.

I had an issue with my bottom freezer Kenmore refrigerator this week that I bought 15 months ago. Control panel showing Er rF error and water dispense, ice dispense and refrigerator was not working. Only Deep freeze was working. Freezer was making big sound sometimes. I called Kenmore from Warranty page. She set-up appointment to come out tech guy after a week on their available basis. I asked her if that will cost me anything? She said no unless there is part that do not cover by factory warranty and if I do not agree to replace the uncovered part, it cost nothing to me. She said that after tech guy look at the refrigerator he will give me cost that include part and labor.So, that evening I also discovered that refrigerator also not working and food went waste. Then I called local tech from the Web that was picked up by SEARS guy. After I gave my phone #, he found that I have schedule to check refrigerator week later. Then he started telling me the prices that involved the tech guy coming to my house. I told him about the conversation I had with last rep. He claimed that she was lying and they will take action on that. I was so confused. The 1 year, 5 years and 10 years factory warranty that was written in manual that I tried to explain to him, he just denied and speaking behalf of Kenmore company. The price he quoted me same as Steven below. That is $79, just for the tech guy coming to my house, $278 for 1 year extended warranty but first visit I have to pay $60 extra to the tech guy and if the refrigerator is not fixable, they will give me credit of $500 towards my next new purchase of SEARS credit. This was a totally different kind of conversation than I was told by the previous rep. He was trying hard to take the offer at that time. But, I just told him, I am confused and I will call you back once I figured out what to do. Then I called back after an hour at 1-800-469-4663 (the # from Manual) to accept the offer since I have to have working refrigerator. Rep found that the appointment next week that was scheduled by 1st rep. I asked her to move the schedule a little earlier since freeze was not working. Luckily, she found next day appointment. I again asked her if that cost me anything. She said no unless there is a part that needs to be replaced that is not covered by your Factory Warranty. Sweet, I just did not ask anything. Next day tech guy came and take a look my refrigerator with no cost. I did not have to change any parts. He fixed it and freeze is working. I did not pay a penny. So, good. In fact, SEARS is manipulating to charge money to consumer. Do not call the SEARS, call the phone # from manual. In manual it also listed as SEARS too thought. Since I had this experience with SEARS, I am not going to purchase anything from SEARS. SEARS trying to rip my money. I would suggest everyone to call 1-800-469-4663 rather then SEARS. Hope this will help everyone. If your refrigerator is less than 5 years old and you have not purchase extended warranty from SEARS, at least tech guy come to your house free. DO NOT TRUST SEARS. I have all my appliances are Kenmore brand and bought from SEARS, but I am not going there again. Their cheap way to do business is not acceptable.

Great fridge, we have had this for 12 years and still running great and pleased with the years it served us. When this goes I will not purchase another side by side. Not happy with room in freezer. But otherwise everything good.

Never had any problems. It was spacious, economical, and affordable. There was a good warranty on it and I loved the water and ice dispenser that was built into it. My first college apartment had a Kenmore fridge and even though it was part of a rental and was very old, it still worked very well. My parents also have a Kenmore and have no complaints.