Kenmore products last a long time. It is still working after nearly 20 years. I have since moved the refrigerator to the garage since I purchased a new one when I renovated the kitchen and appliances. This refrigerator is still working in the garage as a beer fridge and is still going strong. This is a smaller refrigerator which is good for a couple. It does not hold a large amount for a large family, but it has been reliable. The refrigerator is a cream color and it once matched all the appliances in my kitchen when we first purchased the house. I have had to replace all the appliances except the refrigerator. The refrigerator is still working strong and is very valuable in the garage (man cave). I do not know if there is truly any monetary value, but it is still valuable to me.

The refrigerator works pretty well. It had a nice temperature - not freezing, not melting. Much better than my last fridge - never seemed to work. This fridge was a challenge to get into the house but is quite small once past the doorway. I would suggest finding a nice corner for the fridge of this size. The metallic look fits in with my kitchen theme. I love the modern feel, and this refrigerator is right for me! I would suggest having a black countertops... It looked nice in my house. The cost was not ridiculously high because of the good quality, however, it could be a little bit cheaper to purchase. It was worth the money spent on it.

We continue to use our 1986 countertop Kenmore Microwave (model 87627) several times a week. Still works perfectly, display and keypad never had a glitch. Even the original light bulb works. My point? We have had much newer Sears Elite appliances that have not lasted as long, or the display/control panels burn out, refrigerator diffusers stop working, light switches fail, some push buttons stop working, etc. They dont make them like they used to.

I love my Kenmore refrigerator!! It has all the room I need to store enough food and drinks for a family of four. It keeps my food cold and fresh and the freezer has just as much room to store what I need it to and keeps everything nice and frozen. The built in ice maker is also wonderful, it saves me room in the freezer from having to use ice trays and you always have ice for when you might need it. I dont really use the built in water dispenser because I prefer bottled water, but it can also be convenient to have. Overall I would recommend any model Kenmore refrigerator to anyone that is in the market for a new one. They are a great product and built to last.

Works well, never had a problem. Love the look, stainless is nice, very quiet. There is lots of room and the shelves are very sturdy. Easy to move the shelves and very easy to clean.

We got this fridge about 3 months ago and it is very good for the money and works well for my family. It serves its purpose keeping the items cold and the freezer is icy cold. The outside looks very big, but when you actually put items into it is not as big as you think. You have to be creative on how you put items in the fridge. It looks very appealing in the white color. It seems to fit around any household and the design is made it look great wherever you put the fridge. The value is really great, but again the size is something to be desired. Price cant be beat, but the size overall is way too small for a larger family.

I still have my first Kenmore refrigerator from 30 years ago. It still works. I replaced it with a bigger one when my family outgrew it. Its in the garage and I use it to store extra soda cans and bottles. I store frozen veggies and fruits in the freezer section and anything else that doesnt fit in the fridge in the kitchen.

Its size is big enough for all my needs. The freezer stores enough food for my family and the fridge is roomy and has different containers to hold all my necessary items. Its been used for a few years and still looks brand new like the day I first bought it. I just clean it out every once in a while but if I ever sold it you would think that its brand new. Its a reliable refrigerator that has lasted a long time over the years and I would say its value means a lot to me because of that. Also, theyre good and dont make your electric bill so much. Its worth every penny I spent on it. Its the only brand I would use for refrigerators and its the best brand of refrigerator you can ever buy.

Has been working for 18 years. It is reliable and long lasting. Never had any problems with it in eighteen years of use. Stays cold. Keeps food cold and frozen in freezer. It is large enough for two people to keep their foods and beverages in it. It would be nice to have one a bit larger though to keep large packs of beverages in. It still looks the same after 18 years of use. The appearance has not deteriorated at all. It is still white and clean looking. I would recommend this fridge because for the price it is really great that it has lasted almost nineteen years now. It is a great value.

Fridge died after just 7 years. The compressor only has a 10-year warranty but when the compressor goes out it causes other damage that costs in the thousands to repair so warranty is worthless. Repairs cost as much as the new fridge; ELITE line.

I like the Kenmore refrigerators double doors, meat and vegetable keepers and ice maker. The refrigerator portion has 5 shelves, the freezer section has 4 and the freezer door has 5 shelves. I love the ice maker and the way the ice cubes are moon shaped and not clunky. I like the vegetable bin because it keeps the lettuce crisper and the tomatoes are not soft. Cucumbers are kept crisp for over a week as well. The meat keeper has a clip that can be adjusted up allow cooler air from the freezer to come into the meat keeper. The shelves are adjustable and this allows storage space to be used to a maximum advantage. I really like everything about the appliance, Thats why I chose it. Its been a great 30 years. I have always shopped at Sears for appliances and their service after the sale has always been great. It is easy to get replacement parts if you are lucky enough to have someone in your family who can work on appliances.

First we got the refrigerator on sale! It works wonderfully and has lots of room for all of our food products. We have had the fridge for 5 years and have had no negative issues. It has a stainless steel exterior that is easy to clean.

Never had any problems. It was spacious, economical, and affordable. There was a good warranty on it and I loved the water and ice dispenser that was built into it. My first college apartment had a Kenmore fridge and even though it was part of a rental and was very old, it still worked very well. My parents also have a Kenmore and have no complaints.

We had the Kenmore refrigerator for 7 years. It worked really great and never had any issues with it. The only reason we went with a different one was because we remodeled the kitchen. A family member got the Kenmore and still runs wonderfully. Would recommend this brand to people.

I had a Kenmore for about 15 yrs and it was still going strong. Unfortunately it was ruin on a move from MA to FL. It was great, never had a problem. I ended up buying a Maytag in FL, and have had problems with it constantly. Ive been through 3 replacements, its so bad. My next fridge will be a Kenmore.

Im very happy with my Kenmore refrigerator. It keeps frozen items frozen. It keeps refrigerated items cold without freezing them. You should definitely purchase a Kenmore refrigerator. You wont be displeased. I like the size of my Kenmore refrigerator. It has plenty of space for all my items. This enables me to easily keep it organized. Because its organized, I can easily find what I need. I enjoy the appearance of my Kenmore refrigerator. I chose a black one. It has a very sleek modern appearance. This enables it to fit in with my decor. I received a good value by purchasing a Kenmore refrigerator. They are not as expensive as other brands, yet are of better quality. It was a good value.

We always look for the brand Kenmore as it has always been dependable and weve never had any problems with that brandmaker. The price was perfect for our budget, the style was exactly what we were looking for and it had an ice maker. We like the double doors & its lasted over 30 years with no problems. Though Id like them to have wider freezer side and a different color such as white since mine is an ugly almond.

Kenmore has a door compartment in front of you when you open the refrigerator. Then below it has two separate compartments for fruits & vegetables. Then the other door is the freezer. However, the freezer should be bigger as well as the refrigerator and the two compartments below & above are not that big. But Ive owned Kenmore products now for a long time. Ive owned other kitchen appliances & it hasnt been as reliable as the Kenmore products. From price to design to style.

I chose the Kenmore because of the space and price. The price wasnt the cheapest but it also wasnt the most expensive. The space was nice and I liked that it came with a shelf in freezer as well! I also liked the ice machine feature, the temperature controls for both freezer and refrigerator, allowing humidity to keep low! Its very efficient. But I would change the way the shelves can be placed. I like to be able to have higher shelving on lower shelving for different food items and containers. I would also like to have seen the refrigerator last longer than it did.

Its was good and performance is good. It was very spacious and have easy to clean. Easy to maintenance. Difficult to clean the rack. Freezer and icebox was too good for celebrating parties and function at home. The size was huge. More spacious and elaborate but some huge box has not fit in this type of fridge and the colour was white. It is very difficulty to maintain. The stain was permanently fixed in the fridge. Appearance was good but Im not satisfied in that. It was huge and big rectangular box with two door. It is not stylish for the home or apartment. I like metallic colour fridge. Its looking good. The value was not satisfied because its not looking good. The rating and price was not good. It was too high when compared to other fridge, difficulties to handle and clean the fridge..

I agree that Kenmore has a good reputation for quality appliances. That is why I didnt hesitate to purchase a Kenmore Elite Grab and Go bottom freezer refrigerator for my new home. I love the features. However, if you spill something and clean the entire refrigerator (as directed in the manual) you may still develop an awful odor you just cant get out. Sears designed this refrigerator in a way the customer cant get to the drip pan. Well you can if you tilt the refrigerator which I dont think is safe.Even though your refrigerator is only a few months old and spent $3000, Sears will charge to have someone come out (there is a limited warranty). Dont get me wrong I am willing to take fault with the spill, however, I cant take fault in the design. If a customer cant access the drip pan SAFELY, how can a customer get to the root of a problem that is causing an awful odor? So again, great features inside. Just know you cant easily get to the drip pan to clean.

I purchased a Kenmore Refrigerator bc it was the price I could afford to spend. It was a self defroster and it had adjustable shelves. All the drawers were clear so you could see what all was in them without having to search a whole lot. But I disliked the fact that it was a off white color and it was actually too big for the space we were trying to put it in...so bc it was too big had to leave it outside. After using Kenmore I can say it was really a good fridge and would buy that brand again.

We purchased Kenmore Elite refrigerator on September 5, 2012, thinking it was an Elite brand. It worked fine until 2 days ago October 25, 2017, 7 years later. We came home and found the freezer food are thawed, soggy, the refrigerator inside was warm and food were starting to smell. It seems to be the same problem most owners have, I realized, after reading all the complaints about this Kenmore Elite refrigerator. The electronics on the door lights up and there is still the same noise the refrigerator makes, as if it is still working, but, inside it is warm and food are spoiled. I called the number that is posted inside the door that is posted: Sears repair 1-800-367-6010. I was told because I did not buy a warranty that he will transfer me to the sales department.The sales person was able to give me the details as far as when I purchased the refrigerator, however, the warranty is good only for 1 year but the parts are good up to ten years. For $139 she can send someone to my house to check but it will be on November 5, which is 10 days later. I found there was a recall on LG and Kenmore Elite in 2004 for the same problems. Obviously the problem has not been fixed and Kenmore Elite models all should be recalled again.

Great performance! Doesnt use much electricity, stays cold, is very quiet, easy to clean, overall a very good purchase. Always makes ice so I never run out. Great size for the price, accommodates all the food I need to buy and I never run out of room. Generally I have room left over which is great to have for the things I occasionally splurge on. Very sleek and stylish appearance. Easy to clean, fits in with my other appliances. Doesnt scuff or dent very easily which is great around kids. Good value for the price. Most of my family and friends think I paid a fortune for the refrigerator but I didnt. Appears very high end.

Kenmore Elite Trio Model #795.77543600 Manufactured 2007 Freezer Broken with Error code ER FF = freezer fan not running!! This means you will lose all food in the fridge and freezer within 24 hours!! My husband, aircraft mechanic, dismantled the fan (behind a freezer back panel inside, quite difficult). The new fan gave us same error code and we tested old fan at this point which was still functioning, just Not in the freezer, which meant the motherboard control panel is burnt. Motherboard to be replaced tomorrow. I have since finding our issue and error code read multiple complaints on this refrigerators very poor freezer design and function. Sears has not been helpful to compensate as it is past its warranty. Does anyone remember when major appliances lasted 20+ years?!!

I have the Kenmore Elite French door model. It has more room in it than I have ever had in a refrigerator. You can see everything without having to move stuff around. Temperature controls are digital and show up on the top door frame. It will alarm if the doors are left open or if the temperature begins to rise. Great refrigerator.

Best refrigerator ever, keeps food cold, good energy saver. Neat and stylish. Great price. Easy cleaning surface/great color choices. Would recommend it to anyone who is looking for a great product that will last for years. Everything fits great in it on little spot. The size is compact yet large enough to take care of all our food for a family of 5. Never seems to run out of storage space. Its like it automatically gets larger when you need the extra space for holidays and special events. Great, up to date. Beautiful, glamorous, inventive, modern. Bold. Makes a statement. Clean. Outstanding. State of the art design. Seems like it just landed off the show room floor when you wash the surfaces. Really a high quality machine. The value of this product is one of an investment that will last for years to come. One would really have to get tired of it and just want something newer. Because its that great of a quality merchandise.

We have had our freezer top fridge for over 15 years now. Only issue we had when we first bought it was trying to squeeze into our narrow doorways in the house into our kitchen. Its just now starting to go and needs to be replaced. So, with proper care, a new one could last for at least 10 years.

Works great. Keeps food perfect! The freezer keeps everything ice cold. Love the space. Does not take up a bunch of unnecessary energy. Very economical and convenient. One of the best refrigerators I have ever had.

The fridge does well. Very pleased with purchase. No issues to date. Energy efficient. Best available product for the price. The size is great. Can fit all of the food that we purchase in the fridge. Plenty of room in the freezer for all of our needed goods. Great outward appearance. Looks great in the kitchen. Fits in. Cost was in the ballpark for what our family needed. On sale. Great value for the money. Wife is happy with it.

It was pretty good. They used to make great stuff but they got cheap later on. Now I dont like the brand as much anymore. I will probably buy another brand. I like a fridge that is easy to put everything into. Companies are cheap. The bars on the door break easy. Racks are hard to adjust and they are cheap. It was fine to look at. But companies make cheap crap products anymore and wonder why we dont like them. Cheap crap is stupid. Make good quality stuff please! The stuff made these days is junk shipped from China and you want people to think there is quality? That is just stupid. Get over it and realize it is junk!

Kenmore is a nice brand, its reliable, good price. I have a Kenmore refrigerator and its the best appliance I have.

Ive had this refrigerator with ice-maker for over fifteen years and have never had a repair bill on it. I do wish the freezer side was wider, but other than that its been a dream. I would not get a side-by-side again.

Our 4 and 1/2 year old Kenmore Elite refrigerator quit working on June 7, 2018. I called Sears and they said they could not get to our house to service it until 6/13. I had no choice but to wait. When the technician got here, he said it was the compressor. Even though the refrigerator was a Kenmore, he said it was built by LG, and they are notorious for bad compressors. He told me there were all kinds of lawsuits against them because the parts are bad, and it takes a long time to get them. Sears also does not have enough techs, so the customer has to wait weeks to get their product fixed. He put in a brand new compressor, and it did not work. He got another one out of his truck, installed it, and it didnt work either. He said another one would have to be ordered and delivered to my house, and he could be back 6/20, the next available date, to install it. Today, I get an email from Sears telling me they are trying to confirm that we had received the part, which we did on Fri, 6/15. When I called them, they informed me that another part had to be ordered, but would not be delivered until 6/20, before the end of the day, and that our service appt would have to be rescheduled for 6/26, meaning that we were going to have to go another week without a working refrigerator! This is the first I have heard about this other part, and no one could tell me why or what it was for. I talked to several people, all in the Philippines, and they were no help and did not care. We have lost hundreds of dollars of food that has gone bad, and have spent hundreds more having to eat out. These people are not helping or taking care of this customer, and we have no choice but to take it. What is the recourse for the consumer? We spent $3200 on this refrigerator, that was supposed to be top of the line. Now, it has quit working and they cant seem to fix it after only 4 1/2 years! Consumers should not be treated this way. HELP!!!

I have had several Kenmore refrigerators and have always been more than satisfied with the quality of the brand. They always have fair prices compared to the current market. I would not hesitate to recommend Kenmore as a high quality brand. We have only had to service one of three Kenmore refrigerators that we have owned.

According to several sources, the average lifespan of a refrigerator is 14-17 years, assuming proper care and maintenance. Our Kenmore refrigerator, model number 596.69312010, lasted less than six years. Over a two months time span, the Main Control Board for our fridge needed to be replaced three times. We work with a reliable appliance repairman who has always done A+ work for us. I have no doubt that the installation of the replacement control board was done correctly, but within a few weeks it died again. On the third occasion, we gave up. Were not investing any more time or money in trying to extend the life of a sub-par appliance. Im not an expert but my guess is that there are issues with the entire cooling system of this fridge, which leads to the quick death of main control board. Whatever the cause, were done. Im leaving this review to warn other consumers before they got stuck in the same situation. Refrigerators are expensive. Even with bargain pricing youre looking at several hundred dollars for the most basic models. If they last as long as they should, the cost per year makes the expense bearable. When they die early, less than halfway through their expected lifespan, its very frustrating.

My refrigerator defrost for no reason. The drain pan is not removable!!!! There is blood in the drain pan and you cannot remove or reach to clean it. The smell is disgusting! The user manual mention automatic defrost but I cant figure out when and why it will happen. I lost the content of my refrigerator and with this smell might lose the whole appliance. It is only 2 years old!!! I will never buy Kenmore again. I tried to phone but with the automated service couldnt get any help!

It is very durable and works well. Its sturdy and never has any issues. It will last longer than your average refrigerator and it has lots of interesting features and functions. It is a good price and not too big or not too small. Its not a hazard and it doesnt take up too much room in the kitchen. I think everyone should buy this type of refrigerator. I think the modern design is very cool. It has an interesting model to it and its very appealing to the buyer and its worth buying. It is a great price for what it is. I think the value is great on this refrigerator. Its got a sleek design and it is long lasting. It seems like it will last longer than any refrigerator Ive ever owned and thats a good thing.

Kept the food at the right temperature and make it easy to place food item in the right places. The ice maker was the reason I purchased the refrigerators. The refrigerators size was large enough to for the space that it was in. Large that accommodated all the item I need weekly. The refrigerators appearance was clean and chrome so it was easy to keep it clean on the outside. The price was what I was looking for and the price I was willing to pay for and could pay off in less the two years. Would buy the same item again.

Its a reliable fridge thats guaranteed to keep your food fresh. Its usage is good. Years without going out. If you are looking for a reliable fridge Kenmore is the one! A awesome brand! I can actually fit all my produce, fruit and vegetables. Two watermelons and six cases of soda and water bottles, along with my eggs and dairy. My fridge is perfect in size inside and out. Its shiny and glossy and looks marvelous in my kitchen. It actually sits out of everything in my kitchen. Lol. I live in an old house so you can tell the difference. Kenmore allows you to get your money worth when you purchase their products. It lasts for years without repair or replacing. Just keep it clean and you are good to go.

It was good until it had to be replaced. It was one of my first refrigerators and it was nothing fancy. I got a side by side refrigerator the next time I got one but this one worked for many many years. It was a little small but still fully functional and it didnt take up too much space which is always good to have. I liked the big freezer personally because I eat a lot of frozen foods. Plain and white but clean and simple is how I would describe it. It had a good place to place magnets on the front and it wasnt nice enough that you were afraid of damaging it. I dont think I could have sold it to someone even in a garage sale but it served our purposes well which was primarily to keep our food cold or chilled.

My refrigerator has retained our food in a reliable way. Even with our frequent power outages, our refrigerator retains it consistent temperature. We love the side by side refrigerator with the built in water dispenser. The stainless steel finish is easy to maintain and stands up to our daily wear and tear. The size of our refrigerator has always been large enough to maintain our family of four needs. The side by side doors make it easy to reach our food and the large bottom doors keep our vegetables fresh and our deli meats and cheese fresh. Kenmore products have always been reliable and offered at a reasonable cost. We were lucky enough to find our refrigerator on sale at the time we were shopping for it.

I bought a $1700 Kenmore French door fridge from Sears 5 years ago. Long story short, compressor went, $800 to repair it and was told the damage caused by the compressor failing may jeopardize other components of the refrigerator in the near future. It’s going in the trash tomorrow. Do NOT buy KENMORE products and steer clear of SEARS for selling CRAP! Tech said to stay away from Samsung as well and LG when it comes to refrigerators. Whirlpool, Maytag, Amana are better choices.

The refrigerator had plenty of features that I was looking for. It fit in the available space in my kitchen and it had a built-in ice maker. I like the convenience of having the freezer on the bottom. It makes it easier to find things in the fridge part, because its eye level. I have back problems, and having the fridge part on top prevents me from having to bend over as often as I would if the fridge was on the bottom. I also like the automatic ice maker, as well as the color. My kitchen is done in black and red, so the availability of a black fridge goes along great with my decor. I have had it for many years and it still works perfectly. I will most likely buy another Kenmore when it stops working.

Its worked great except the ice maker freezes over now and the drawers inside the main part of the refrigerator have cracked and has holes in them. Have to use ice cube trays. Need to replace. Have had it for about 8 years. It could be a little bigger for my needs but I just do not have the space for a larger refrigerator. It is white and looks nice. I think it should have lasted a lot longer than it did. For what refrigerators cost they should last at least twenty years.

It keeps things very cold and easy to adjust, works just fine and I have never had any problems out of it... Its been a great performance refrigerator for years and more to go I hope. I wish it was bigger but it can only hold so much food. Its ok for a fridge. It does its job of keeping things in the right place opening and closing the doors a lot. It just a plain white fridge. Its got shelves and drawers. It had a door handle and a freezer up top. Its ok, bought it a long time ago. So its doing its job and thats what we wanted out of it to make our food cold.

The size was great for a family of 5 and never had a problem. We have 2 dogs that shed and the hair is always under the refrigerator but even this did not cause a problem. Had it for over 28 years and ran great. The size was perfect for a family of 5 but the freezer section was a little small and could have bigger. We did have a stand alone freezer also that really helped. Was a plain white refrigerator with textured sides and front but it was very easy and simple to keep clean. The inside had adjustable shelves that helped with cleaning also. I really do not remember what we paid for the refrigerator since it was so many years ago but since it lasted so long I would consider it a really great value.

We purchased a new refrigerator from Sears not quite 4 yrs ago and weve had three service calls, today will be our FOURTH. It has gone from not freezing to freezing too much in the freezer, to not cooling in the fridge part. It is my belief that when a customer has that many problems with an appliance it should be considered a big lemon and should be replaced. I am 65 yrs old and never in my wildest dreams have I ever encountered so many problems. It has been a BIG headache from day one. I would not recommend Kenmore or Sears to anyone.

It constantly had issues and was cheaply put together. The doors had to be duct taped together because the cheap plastic pieces constantly broke and they were way overpriced to buy new just to have them break a couple months later. I had to replace the heater thing in the freezer within the first few years and then not too long after that the dial that controlled the temps.

I purchased a Kenmore side by side refrigerator in 2006. In 2012 it needed to have the motor on the ice maker replaced. The same part needed to be replaced again in 2015. I understand that parts break down but this appears to be an issue for Kenmore. And of course this is an expensive part to replace. I always considered that Kenmore produced quality appliances but this experience has changed that opinion. The service person who made the repair gave excellent service.

White that goes with anything and easy to wipe clean. Looks good after years of use and fits well in my kitchen or anyone elses. Big enough for a large family and for holiday goodies and leftovers. Holds all I need with room to spare. Lots of shelves, plenty of pull out drawers and temp control for bins for what I need and more. Convenient freezer. Have had for 10 years with no problems or maintenance calls in that time. Worth the money for peace of mind and carefree. Would surely buy same one again.

Holds food, aesthetically pleasing. Pretty cold on the inside. One side cools and one side freezes. Does what it is supposed to. Its so big I routinely lose food I place inside of it. Its square. Looks like all the other brands I have seen. Made out of some shiny type of metal. I put 4 dents in the door trying to get it inside. Works just as good as the one in my shop that I picked up at a local scrap yard. In short, it works.

Our 3 year old refrigerator stopped working 29 days ago. It has been a nightmare trying to get an appointment and order the part. When I first called they tried to hard sell me on the extended warranty. I refused the warranty because the part is covered under a 10 year warranty. Now every time I call I’m told that the order is “in process” and I will be contacted in 3-5 business days. It has been a month without a refrigerator. This is absolutely unacceptable. I am feeding a family of four with a mini fridge, that we had to purchase on top of the food we lost when the fridge stopped working and the local repairman we had come out who charged us but couldn’t work on it because it’s under warranty, and then we had to pay the Sears technician for coming out. I could handle most of this except that I have been given zero information as to how long this will really take and am getting to the point where I feel like it could be months until this is fixed, if ever! We purchased Kenmore based on their high quality and reliability. The quality is terrible and the customer service is terrible. So many time I have been told that the part was on its way only for it to not arrive and then we lose our appointment and still don’t have a working fridge! I can’t get through to anyone that is helpful. I don’t know what to do, but I do know I will NEVER purchase a Kenmore or anything from Sears ever again.

My mother had a Kenmore and it was a good fridge. I liked the style, the options and the price for the quality fridge I was purchasing. Over time the refrigerator has lived up to my expectations and hopefully will continue to do so! Very quiet running, very spacious and convenient size for the price of the unit. The durability has been wonderful about 21 1/2 years. Quality and value cannot be beat! I didnt purchase ice maker so I would have preferred it to a larger shelf area for ice cube trays. Also have some type of shelving in the freezer. The crisper area for fruits and vegetables could have been made sturdier to support the crisper drawers.

I have been using the same Kenmore refrigerator for more than twenty six years. Kenmore is made of quality stuff. I would highly recommend this brand to anyone. The brand is made of quality steel and works very well. The motor will last many years and not need to be worked on. I have not needed to call the service department at all in the twenty six years I have had this item.

Pls stay away from Kenmore Elite Refrigerators sold by Sears and built by LG. Paid $2400 for the French door refrigerator and purchased it in Nov 2015. Bought extended warranty for additional 3 yrs for $500. Fridge stopped working 1 week ago. Not cooling or freezing. Sears tech came out and said this is a common problem with all LG refrigerators branded under Kenmore. 3 yr warranty expired in Dec. Go figure. Being charged $500 for labor. Wife is extremely annoyed. Our 15 yr old refrigerator in garage is working nicely which allowed us to survive. I am planning to complain to LG executives.

I purchased my new refrigerator from Sears four years ago. The ice maker did not produce ice. For 2 1/2 years they would come to repair for it to only last approx. 6 months before breaking down again. After the 3rd year a tech comes and explains that the ice maker has been recalled, its non repairable. Now year 4, the unit stopped cooling! They come and replace the control board because it was on recall too. Really??? Now Im on technician visit number 6 within 2 weeks. Day after installation of new board... warm again!!! No freezer, no refrigerator. Maam its your compressor. Another week for compressor to arrive, installed, nothing. The thing is warmer with new compressor. Why??!! I have had 9 visits as of date, new and updated compressor, new ice maker, and new control board. Nothing is working!!! Im sooo frustrated now that no one wants to take ownership. It is model number 795.74032.411. BUYERS BEWARE!!!! DONT PURCHASE!!! Sears is not standing behind its product at all.

No problems at all. We bought it new in 2008. Wed recommend this refrigerator to anyone. It is the french door model with bottom freezer. It also has a water dispenser with filter.

My Kenmore Refrigerator is small and white with a freezer on top and a fridge on the bottom. Its an apartment size refrigerator but fits one month worth of groceries. Ive had it for for 9 years and and it runs every day. It is very well made and uses less electricity. Its easy to clean and perfect for one person.

I purchased a Kenmore french door refrigerator in July 2017. It is 1 year and 4 months old. A couple weeks ago we reached in to get a bottle of water and it was warm. We placed a thermometer in the fridge and noticed that no matter what temperature we set the fridge on, it fluctuates between 33 degrees and 50 degrees. We were told by a repairman that it needs an LG Main Control Board and that the Boards are defective. Do yourself a favor and avoid ANY LG appliances or appliances that have any LG parts.

Bought a beautiful stainless steel refrigerator about 1 year ago. 5 days later the Sears repairman was telling me that the clicking noises I hear in the fridge are due to materials expanding and contracting as the fridge runs, and that it is a design issue and cannot be fixed. 4 months later fridge is warm because the freezer section had ice frozen hard in the air pathway that cools off the fridge so of course freezer is ice cold but the fridge below is warm as no cold air comes through. Today, about 1 yr and 3 months later I have had to defrost the freezer 3 times so my food does not spoil in the fridge. This is my first ever review. I know not everything is perfect always but Im very disappointed with this product. I have talked to friends and the general consensus is that the Sears name no longer means the quality of past years. I guess Im talking about the stuff my parents had which was solid and reliable. Argh, Sears sucks these days!!!

Bought this item in 2016 with French doors and bottom freezer door with go door on right side. Price was $2500 and the compressor just died Easter Sunday with fridge full of food. Tech knew what the problem was when he saw it was the elite. Will take a week to get the compressor and he has already warned me that this is the beginning of the end. Once the compressor is replaced these have a history of going south from there. Only saving grace is I bought the extended warranty. Do a little research and you will hear this same story over and over again. Do not buy these.

Keeps everything fresh and tasty and very reliable to my family and has never let me down at all and will buy another one in the future and very excited to get one that is updated and happy to use. Im very satisfied with the fridge altogether. Very much Kenmore has met my expectations and more.

I purchased a Kenmore Refrigerator in January 2016. In the beginning of February 2017 the refrigerator stopped working and I lost most of the food. I contacted the Warranty Department and they told me it was three weeks out of warranty and they would do nothing except send a repair person at my expense for parts and labor 13 days from then, which is unreasonable for someone with no refrigerator. I explained that I was out of state from March 2016 until December 2016, so I only had used it two months. The warranty department representative told me I was out of luck and it was not Sears fault.I contacted a local repair shop and they got me running the same day. Unfortunately, the repair cost was over $300 because of a faulty computer chip. He said that this model was notorious for having bad computer chips and that he has replaced several recently and that Sears knew about this because they have changed the computer chip in subsequent manufacturing. This speaks volumes to me about Sears customer service. When I got to the mall, I see that it is always a good place to park to access the rest of the mall because there are always lots of empty parking spots around the Sears store. Its motto should be: If we ignore the customer long enough, they will stop bothering us.

I liked my Kenmore fridge because it was spacious and looked sleek. It was also bought at a good price and did not take any money to keep up with it. I had no major issues with it while I had it.

Has good style, does his work in the best accepted way, ever present problems when cool and keep food fresh, its energy consumption is not high, so the bill will not get very costly. You could say that is rather heavy, its design is spectacular, but mobilize around the house is usually relatively simple, but it takes two people. As mentioned above, is finished at the edges and around the front of the fridge with good design, good handling, really is spectacular, personally chose between several models of the same brand and there is no doubt that chose the best choice. The relationship between cost and benefit can say it was successful, not much money for purchasing the product payment, and we believe the behavior of the device has fallen short of expectations.

I love my Kenmore refrigerator. It works really well, and I have never had an issue with it. I love how much space it has. I would definitely recommend it to friends or family. I love the size. We have a large family of six people and it is really nice to not have to go to the store every few days. My fridge holds enough for two weeks worth of food. I love the size and the color. There is still no dings in it. It looks like it is still brand new. I have had it for a year now. This fridge was very expensive. I like the value that I got with this fridge. It is a great model.

My Kenmore refrigerator is the best. I bought it 5 years ago and it is still cooling and freezing like I bought it yesterday. The ice maker is still making good ice and I have never had any problems or complications with it. All of my compartments remain intact and I cant get enough of how large it seems in the inside. There is room for everything. And as each day pass, the stainless steel exterior looks shinier.

I was very satisfied with my old refrigerator. I wish I had stick to the one when I bought my new house. My current gave so much problem! I spent very little for my old men more and never had any problems.

Highly effective for use indoors and during seasonal celebrations. It has enough space to store up food items. It produces ice for making smoothies and iced cold water when needed. Easy to clean and efficient in cooling and freezing produce. Two door compartments. With ice block and cold water compartment on the outside for the production of ice and cold water. The fridge compartment is inevitable at all times. Very useful for the storage system required for produce. The height and width are just as needed for the purposes for which it is designed. The color of my refrigerator is bronze and shiny. The handle is white and it is made of a durable plastic handle. All of these add to the overall satisfactory needs of my refrigerator. Well, my refrigerator is of a great value in the interest of my household and kitchen appliances. All that is needed easily fits in and we do not struggle with not enough space at all.

Good cooling system. I would recommend this product to anyone anytime. I had this product for over 8 years. It is very spacious as well. I am loving the new one I got last week. I also have a Kenmore freezer and its working fine, no problem.

We have had the refrigerator for 8 1/2 years. No problems, so we are happy with it. We have referred Kenmore refrigerator to our friends and our daughter too. The freezer works well too. I like to cook and bake enough so I can freeze leftovers. This saves lots of money. My husband loves chili so I put the extras in small plastic bowls so if he wants chili he can go to the freezer and have his chili.

It works great and keep thing quite cold. I use to love this. I also enjoyed it and all the people love it. Fish is good and works great. Its is good size. It can keep a lot of things safe and sound. It has a lot of rooms to put things in. I love its shelves and empty barrels. I love over all this refrigerator. Its performance and appearance is so good and relevant to me. I love it and my family also do. I love to enjoy this experience again. It is a refrigerator of good value. I love its performance and it also comes in good price. I am definitely buy another one because its the best.

I bought a Kenmore Elite refrigerator in October 2010. Two years later, the door is completely broken. The ice maker stopped working after a year. All produce freezes in the crisper. This is a poorly designed refrigerator. The door spaces are too small to fit more than one or two items. The light hangs into the top shelf and prevents items from fitting there. For some reason, there are bars hanging under the shelves that prevent items from fitting also. All round poorly designed appliance.

Ive owned this refrigerator for 10 years and its always performed perfectly. The food stays fresh without getting dried out and its easy to clean. All the food I need for a family of 4 fits easily and I especially like how I can put a gallon of milk on the door. Sometimes I wish for a bigger freezer, but my kitchen would not accommodate it. Its a pretty standard-looking refrigerator and would not stand out in a crowd. But it matches the look of my kitchen and I am more interested in how it works than how it looks. This refrigerator was one of the least expensive we found while we were shopping but its a great performer. It had the extras we wanted without all of the bells and whistles and was a great price.

It still works great. Wonderful fridge. Just want to update. I have had a lot of use for mine and Im putting it in my basement in the rec room. Its a great size fridge. Has plenty of room in it. Holds a lot. And it will be great size for our rec room for all the snacks and drinks. Its still in great shape and looks like new. Its been very well taken care of. Had people wanting to buy it from me after I get a new one. But Im not selling it. Its worth every penny spent on it. Great freezer and fridge. Looks great. Stays very cold and I love Kenmore products. Ill continue to buy Kenmore.

Only issue Ive ever had is that ice maker takes up a lot of space in the freezer. Sometimes you have to move things around so door will close. But we have more than enough room for everything. Its a standard issue chrome surfaced appliance... Nothing wrong with it, nothing special about it. We like the way it looks. It came with the house when we bought it. It came with the house when we bought it... Best I can say is that weve never had any problems with it, and it looks fine in our kitchen.

Sears, led by Eddie Lampert, steals your money and gives you when the runaround when their refrigerator fails in less than 3 years multiple times. They buy their garbage from LG (LITERALLY GARBAGE) that is made so poorly that Russian manufacturers laugh in mocking hysteria at how unreliable yet expensive these refrigerators are.You will lose thousands of dollars in tossed away food because the refrigerator fails again and again and again and again. Mind you, you paid nearly $4000 for the privilege of owning utter trash. If the local Sears wasn’t all camerad up, I’d drop this stainless steel turd in front of their store. These refrigerators are absolutely 100% designed to fail. No engineer would want his/her name attached to such a failure.

Works good. Ive used this brand for years and only had a few problems. I would recommend to everyone. My daughter also purchased a Kenmore Elite fridge. Size was perfect to fit under an overhang. Couldnt ask for a better fit really. My daughters fridge fits in her house great to just the right height. I love the clean appearance of the brand. It goes with my kitchen and my daughter fridge is a good look to her kitchen. I will buy this brand in the near future and my son bought, too. The price of this fridge was great. I continue to buy this brand and refer to others as much as possible and my daughter shares with her friends.

When we purchased this refrigerator in June of 2015 as part of our kitchen remodeling project, we decided to invest a bit extra to get an appliance that was on the higher end of the product line as we wanted something formidable that would last and serve us well. After two years it would be difficult to be more disappointed with the decision to purchase this particular appliance. Though we havent had an issue with the basic cooling function of the refrigerator or freezer, the rest of the items is slowly falling apart. The ice maker began to fail within a year and now it is completely non functional. The plastic that held the spring loaded door flange has broken off so we need to manually move the flange each and every time we close the refrigerator. Also, door compartments have broken off and need to be held on with tape. This refrigerator is only two years old but parts have broken or snapped off as though it were many many years older. The overall engineering and choice of materials of this appliance is extremely poor and non durable, particularly for a higher-end model. I would strongly dissuade anybody that I cared about from making the same mistake we did in purchasing this refrigerator.

I cannot give them zero stars. Purchased a Kenmore Pro refrigerator in 2017 and quit cooling on 6/2/2020. Almost made it 3 years. I did some reading and troubleshooting and found that the good old LG linear compressor is bad. Called Sears and they explained that the compressor has a warranty but the labor is not covered? Repair tech showed up this morning 6/15/2020 to take a look. Compressor is bad. Will cost $493.00 to repair!!! You pay over $3000 for a refrigerator and then need to spend $500 every 3 years? Please do yourself a favor and avoid, Sears, Kenmore, and LG refrigerators at all costs.

Weve had our fridge for about 8 years and have never had any problems. It has plenty of room and is the first fridge Ive had in which the crisper drawer actually does its job. My refrigerator keeps food cold if the power goes out too.

It last a long time, for years and keep things cool. Run very well. The price on Kenmore is good. Good product to have. You can count on the refrigerator to run a long time. I just bought one and this is the 2nd one I bought. My 1st I had about 15 years and still running good.

The door on the refrigerator wont completely close - you need to push it hard to close and in most cases you think it is closed but all the cold air leaks out because it isnt completely closed.

The refrigerator has outstanding performance. It keeps everything at a perfect temperature. It works awesome and best of all its quiet! Of course this is going to vary from house to house but for my home it fits perfectly. As far as having enough room inside, its plenty of space. This refrigerator is gorgeous. Just look at it, stainless steel, nice and shiny. I think it looks great. It fits very nicely with my kitchen and other appliances. They might seem a little pricey at first but this thing is totally worth every single penny. I absolutely love it. It also does not use as much energy as my old refrigerator.

Kenmore is a good reputable brand that is made to last a long time and they still make a good reliable one today. I had bought all my appliances from Sears which is a major Kenmore seller. The prices were good and had good ratings. Colors were right for my kitchen. It was a reliable refrigerator with regular freezer on top made of good materials. No problems with it. Only changed it when I wanted to update my kitchen and change to a different color. The freezer on the top was a plus for this refrigerator.

Bought a new Kenmore Pro 795.79993 fridge less than 2 years ago. Now I have no fridge. $105 on-site charge to diagnose the problem. Then they want $500 to cover labor - UPFRONT before they order the part. The compressor is bad....which in itself is another $500 but they are willing to cover the part. How do you make such a substandard appliance, not stand behind your appliance, and then refuse to cover warranty work or repairs on a substandard device? DO NOT BUY. I just threw out my spare 40 y.o. Frigidaire fridge that was in the basement. I didnt even get 2 years out of my wonderful new fridge. Disgusting.

Got this refrigerator brand new. It broke down after only 2 years. It took the guy 3 times to fix it partly because I dont think they knew what they were doing. Now the strip that supposed to keep the doors closed and the cold air in is coming off so if I dont keep checking it the food in my freezer starts melting.

It was a great fridge. It had all the features I needed. It was the biggest and best refrigerator I ever owned. You really should buy one. Youll love it. It was beautiful, lovely, attractive, good looking, matched my kitchen. Best value for the money. Especially given that I didnt pay a cent for it. It was a gift.

I purchased a Kenmore refrigerator with a bottom freezer in September 2017. Ive had the technician over twice already. The problems associated with this are loss of food; inconvenience and the mental stress I go through each time I call because I have to wait a minimum of seven (7) days for an appointment. When I complained to the customer service rep I was told that they only label appliances non functioning after FOUR visits.This is a very poor business model from a company whose main product is appliances. So here I am once again in the middle of summer with a refrigerator that is not sending cold air up from the freezer to the refrigerator so I dont even have cold water. Shameful. I would not recommend anyone purchase appliances from them unless they have a guarantee to have service in 24 hours from when the request is made. And yes! I did pay $241 for an extended coverage and the service still sucks.

I previously owned a Kenmore refrigerator, and other Kenmore products, and have always been satisfied with the quality and length of time they were in service. The house we own now came equipped with other makes of major appliances, so we do not own any Kenmore major appliances at this time. However, we will consider that brand when we need to replace our current models.

After reviewing the Sears website and looking at the complaints I have discovered that the Kenmore Elite has a known issue with the compressor. My fridge is only a little over a year old. The tech ordered my part on Jan 3rd and it still as of today 1/17 shows that the order is pending. Meanwhile my family is trying to live out of a mini fridge. After all the complaints and bad service reviews it should be that they have these parts on hand. This service and inability to get me my part is unacceptable. I spent over 3K on this appliance and to have it go out so soon after purchase is frustrating and I am not getting any answers. I dont recommend Sears.

Purchased the Kenmore Elite French Door with the Grab-N-Go door in August 2014. Since the price of the extended warranty was about $900 we did not purchase it. At the 18 month (July 2016) point the cooling coils in the refrigerator portion we developing extensive icing and it was actually pushing the bottom drawer outward. Sears couldnt get anyone out for 5 days so we called a local appliance repair person. They came twice but we unable to make any repair but show me a part that they thought might be causing the problem. Sears overnighted me the part and I was able to install it. It did seem to initially fix the problem but now (October 2017) about 15 months later, I again have the same problem. I have ordered the part again, the controller assembly which apparently should control the defrosting of this coil. Not sure if these parts are poorly made (LG) or that something else is a problem. These refrigerators are not repair friendly.

It is a very good product. It looks shiny and stylish. It is slim. Not bulky like others, yet it contains many space for storage. The freezer side have plenty of space and many adjustments for the temperature. It is a totally worth product.

We had a Sears store close by for many years and usually purchased all of our appliances from them. The line of appliances was fairly wide and there were adequate choices to make a decision for the model we desired. The Kenmore refrigerator was spacious in capacity, had good produce space and I liked the ice and water dispenser options that it offered. I also liked the color options because I wanted it to match my other black appliances. However, I was disappointed in the performance of this refrigerator because it broke down after only 2 years and then I could not get immediate service for it. Serviceman came, but then didnt have parts for a repair even though we gave a full description of what part had failed before the serviceman came. We would not repurchase a Kenmore refrigerator.

I have a two year old Kenmore Elite refrigerator, model 79574023410, a bottom freezer with top French Doors made by LG (Im told). This was delivered in October 2014. It has failed twice and Sears does not feel this is unusual. The first failure occurred in July 2015. An error code and a warm refrigerator got me a new motherboard installed still under warranty. This was a common problem with this model, I was told.On September 27, 2016, the ice started melting through the ice maker on the door and both fridge and freezer stopped cooling. The $99 Sears diagnosis on September 30th was a failed motherboard. Not under warranty, though it happens a lot with this model (corrected in newer models Ive been told) they will fix for $370. My complaint to Sears regarding this cost went nowhere. They only suggested I buy a warranty for $500 a year to cover these types of issues. I declined.A private company ($140 to come and diagnose) found the board to be OK, but the compressor was bad. I had been told that the sealed system (apparently includes compressor) was covered for 5 years. Called Sears to return (now October 10th, 2 weeks without the fridge) to repair. New Sears tech finds compressor and fan motor is bad. Replacement is $480 including free compressor covered by warranty (part only) and another $99 to have Sears back out.Multiple calls get me nowhere. Some call center folks are sympathetic, others not. All can do nothing for me except offer the $500 warranty to cover service. No one is able to tell me the terms of my warranty. Im often told the technician is the one who can tell me and is also able to adjust costs. The technician who is still there as Im on the phone shakes his head when I pass this info along.There is nothing they will do for you except offer for you to pay an additional $500 a year to protect against malfunction of this lemon refrigerator. Half of the call center workers agreed that a refrigerator should be able to last more than a year without needing major repair. One commented that I could not predict the future and could not know whether or not this is a bad appliance. I disagreed. You can even pay more on your warranty so they will cover the food you lose when it breaks again! They think of everything. I have been told of many problems with this model of refrigerator. Sears will not be held accountable for selling a shoddy product. I cannot recommend purchasing appliances from Sears.

The refrigerator is a good entry-level model. It keeps things cold, and has a freezer. I havent had any issues with temperature and it does what I expect it to. Its a standard size refrigerator, but the freezer seems a little smaller than I would expect. It is a straight-forward white refrigerator, and does not look as expensive as the more expensive models with stainless steel, etc. The refrigerator is a respectable model and a good value for the cost.

Kenmore side-by-side refrigerator model #795-5102 - I purchased this refrigerator in October 2010. I just now noticed that a crack in the inside wall going from the back of the freezer to the front. I was told that I could get a $500 credit if it was decided that it was a workmanship defect. The refrigerator is like in a new condition. Im very angry and dissatisfied with Sears. The refrigerator cost over $1000. What do they think $500 will do for a new fridge? My last fridge lasted me over 10 years, not less than 2. No remedy to this. Sears is not what they used to be. I will never buy anything from them again.

After purchasing Kenmore 106.51773510 we had a service tech come out to check why it did not produce much ice. He verified that it produced the proper amount of ice - 8 cubes every 1.5+ hours. This large side by side can barely produce enough ice for a single person, let alone a family.

We bought a Kenmore Elite Refrigerator with French doors about 5 years ago because we trusted the Sears Kenmore name brand. It was almost $3,000 retail. The ice maker and temperature controls went out the very first year. A Sears vendor came out and replaced the ice maker after a few weeks. Stated its an LG first year not Whirlpool. LG brand refrigerators are not good quality and parts take forever. In fact all service vendors have commented this brand is not good and takes forever for parts.Over the past 5 years have had 4 ice makers (including another one tomorrow), 2 control motherboards, temperature sensors for both refrigerator and freezer, heating element and a host of other issues. These units are the worst ever and if we knew it was made by LG - would not have bought it. Lost several hundreds of dollars in food. Sears needs to recall these units and until then I am boycotting them.