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Kenmore Refrigerador Refacción
Si está buscando ayuda para arreglar su Kenmore Refrigerador, ¡no busque más! Nuestro integral Kenmore Refrigerador la guía de reparación explicará problemas comunes, brindará consejos y tal vez le muestre cómo reparar su electrodoméstico.
For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you€re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.
Kenmore Refrigerator not cooling
Condenser Coils are Dirty. The condenser coils are usually located under the refrigerator. They dissipate heat as refrigerant passes through them. If the condenser coils are dirty, they won€t dissipate the heat effectively. As debris builds up on the coils, the refrigerator becomes less efficient, causing the refrigerator to work harder to cool down. If the coils are significantly dirty, the refrigerator will not be able to maintain the proper temperature. Check the condenser coils to determine if they are dirty€if the condenser coils are dirty, clean them.
My Kenmore refrigerator water dispenser's Not Working
Water Tube in Door is Frozen. To determine if the water supply tube is frozen, disconnect the tube at the bottom of the door and blow air through it. If air does not pass through, this indicates that the water supply tube is frozen. If the water supply tube is frozen, thaw it out. In addition, ensure that the freezer is kept at the proper temperature. The freezer temperature should be kept from 0-10 degrees Fahrenheit. If the freezer is too cold, the water line may freeze.
My Kenmore Refrigerator is not making ice
Freezer Temperature is Above 10 Degrees F (-12C). If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly. If the freezer temperature is too high, ensure that the condenser coils are clear of debris and the condenser fan is working properly. In addition, check to see if frost has accumulated on the evaporator coils. If the evaporator coils are frosted over, part of the defrost system has likely failed.
Kenmore Refrigerator ice dispenser not working
Dispenser Control Board. The dispenser control board governs most of the functions of the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the control board is more likely to be at fault.
Kenmore Refrigerator not defrosting
Defrost Control Board. The defrost control board determines how often to run the defrost cycle. If the board fails, the refrigerator will not go into the defrost cycle. Before replacing the defrost control board, first test the defrost heater and defrost thermostat. If the defrost heater and defrost thermostat are working properly, the defrost control board is likely defective.
Kenmore Refrigerator is noisy or loud
Fan Blade. If the refrigerator is noisy or loud, especially when one of the doors are opened, either the evaporator or condenser fan blade may be at fault. First, check out the evaporator fan blade in the freezer behind the back panel. Try turning it by hand. If the fan blade does not turn freely, check to see if the blade is rubbing against something or if something is caught in the blade. Additionally, check the condenser fan blade in the back underside of the refrigerator to determine if it has any obstructions.
Kenmore Refrigerator defrost drain clogged
Clogged or Freezing Defrost Drain. The defrost drain might be clogged or frozen. If the defrost drain is frozen, the water will overflow the drain trough and drip down to the bottom of the compartment. If the defrost drain is frozen, thaw it out and ensure that the drain is clear of debris.
Kenmore Refrigerator freezer is cold but refrigerator is warm
The Evaporator Coils are Frosted Over. The defrost heater assembly turns on a few times throughout the day to melt away any frost that may have accumulated on the evaporator coils. If the defrost heater assembly is defective, frost will continue to accumulate on the evaporator coils, and the coils will become plugged with frost. If the evaporator coils are frosted over, the airflow through the coils will be restricted, causing the refrigerator not to cool. Check the evaporator coils to determine if they are frosted over. If the evaporator coils are frosted over, test each component of the defrost system.
Kenmore Refrigerator leaking water
Clogged or Freezing Defrost Drain. If the defrost drain is frozen, the water will overflow the drain trough and drip down to the bottom of the compartment. This water can eventually leak onto the floor. Check the defrost drain to determine if it is clogged or frozen. If the defrost drain is frozen, thaw the ice. In addition, flush the drain with hot water to ensure that it is clear of debris.
Páginas de códigos de error relacionados:
Kenmore Refrigerador Códigos de error, Kenmore Distancia Códigos de error, Kenmore Lavadora Códigos de error, Kenmore Secadora Códigos de error, Kenmore Microonda Códigos de error, Kenmore Lavaplatos Códigos de error, Kenmore Calentador de agua Códigos de error, Kenmore Gas Grill Códigos de error,
Páginas de resolución de problemas relacionadas:
Kenmore Refrigerador Solución de problemas, Kenmore Distancia Solución de problemas, Kenmore Lavadora Solución de problemas, Kenmore Secadora Solución de problemas, Kenmore Microonda Solución de problemas, Kenmore Lavaplatos Solución de problemas, Kenmore Calentador de agua Solución de problemas, Kenmore Gas Grill Solución de problemas,
Páginas de reparación relacionadas:
Kenmore Refrigerador Refacción, Kenmore Distancia Refacción, Kenmore Lavadora Refacción, Kenmore Secadora Refacción, Kenmore Microonda Refacción, Kenmore Lavaplatos Refacción, Kenmore Calentador de agua Refacción, Kenmore Gas Grill Refacción,
Páginas de piezas relacionadas:
Kenmore Refrigerador Partes, Kenmore Distancia Partes, Kenmore Lavadora Partes, Kenmore Secadora Partes, Kenmore Microonda Partes, Kenmore Lavaplatos Partes, Kenmore Calentador de agua Partes, Kenmore Gas Grill Partes,
Páginas de precios relacionadas:
Kenmore Refrigerador Precios, Kenmore Distancia Precios, Kenmore Lavadora Precios, Kenmore Secadora Precios, Kenmore Microonda Precios, Kenmore Lavaplatos Precios, Kenmore Calentador de agua Precios, Kenmore Gas Grill Precios,
Kenmore Refrigerador Refacción
Kenmore Refrigerador Servicio
Kenmore Refrigerador ayuda
Kenmore Refrigerador asistencia
Kenmore Refrigerador mantenimiento
Kenmore Coldspot Model 106.51129212 - The water recapture bay for the ice maker, that is integrated into the freezer door has no drainage. It was difficult to remove, and seems to be poorly designed. The ice maker takes up much of the storage space on the freezer door. The refrigerator shelving adjustment options are poorly designed as well. After owning Kenmore refrigerator products for over 40 years, My overall experience with this model has been disappointing.
I purchased a Kenmore Elite side by side refrigerator in December 2007 for over $1100 as well as other Kenmore appliances based on reputation and reliability reports. Just yesterday--about 3 1/2 years later--the temperature control went out. The technician said the main control board had gone out and required replacement: total parts & labor comes to $450, just less than half of the original cost. The refrigerator is no longer under warranty but it seems to me that a company such as Sears that claims to back up their products (e.g., Kenmore) would at least admit that this is a little unusual for a high end product. I complained that this is unacceptable to have such a major problem so soon. I requested that they adjust the cost of repair downward to something more reasonable but I got the normal scripted response that since it is not under warranty theres nothing they can do. At this point I will have to assume that if I ever purchase another Kenmore product (which I wont) then I will have to factor in the additional cost of an extended warranty at hundreds of dollars above and beyond the selling price of the product.
It lasts a very long time. I love the ice maker in the refrigerators left door. Another cool thing about the fridge is that it has a lot of space for any groceries you buy. The size is very amazing. When I first got it, it surprised me. The best part about it, it keeps everything nice and cool inside the fridge. The Kenmore 50023 has a very nice appearance. It just pops out in my kitchen. When a family member, or a friend comes over, he/she asks me how did I get it. The value on the Kenmore 50023 isnt that good but it definitely beats other refrigerator prices. I would give it a 5/10 on value and price.
It was pretty on the outside. I especially liked having the ice and water feature on the outside of the fridge. It fit pretty perfectly in the space I needed it to and there was adequate freezer and fridge space that I could fit all of the necessary food. Also, it was very easy and convenient to use. I bought it for my first place when I was 22 and it lasted me about 5 years until I left and moved on. It was a good price for what I received. It worked well and I did not have any problems in the 5 years that I owned the product. I would definitely buy this product in the future for my next home.
The freezer storage drawers really need to be redesigned... Or the hardware that holds them must be redesigned. Either way, the first drawer from the bottom cant be used. The size was fine for our family of four. Any bigger would have been unnecessary. However, it would have been nice if the water dispenser was higher for bigger glasses. The appearance was fine, as we needed stainless steel to match the other appliances. However, it never really looked clean... Very streaky. The value was good for that specific appliance. If we wanted the fancier Viking or Wolf, it wouldnt have worked with our budget. Kenmore offered the same as Whirlpool or Maytag which cost more.
Has good style, does his work in the best accepted way, ever present problems when cool and keep food fresh, its energy consumption is not high, so the bill will not get very costly. You could say that is rather heavy, its design is spectacular, but mobilize around the house is usually relatively simple, but it takes two people. As mentioned above, is finished at the edges and around the front of the fridge with good design, good handling, really is spectacular, personally chose between several models of the same brand and there is no doubt that chose the best choice. The relationship between cost and benefit can say it was successful, not much money for purchasing the product payment, and we believe the behavior of the device has fallen short of expectations.
When I had this refrigerator it worked great. It did not freeze things in the refrigeration part of the fridge and kept them at the perfect cold temperature. The refrigerator was alright when it comes to size. I prefer to have a bigger fridge but it was all that I was able to afford at the time. The refrigerators appearance was fairly standard. It was white with the freezer on the top and the refrigeration on the bottom. It matched the kitchen paint well; which is why white is a good color to go with. For the amount that I paid for the refrigerator it was well worth the money. It was definitely not the most expensive model but for its size and cost it was better than the other available options.
We have had our Kenmore refrigerator in our boathouse for 3 years and it has worked great keeping the temperature. Even through the heat from the summer and the cold from the winter.
First we got the refrigerator on sale! It works wonderfully and has lots of room for all of our food products. We have had the fridge for 5 years and have had no negative issues. It has a stainless steel exterior that is easy to clean.
I would advise anyone shopping for a new refrigerator to steer clear of Kenmore elite refrigerators. $2200. On sale less than 3 yrs ago. Plus additional $800 for master warranty. Ice maker stopped working and temperature in refrigerator in the high 60s. Problems started mid June. It is now July 24th. 3 visits from repair tech still not working. Another 17 day lead time for another appt. You have to send blanket emails, make countless calls to get anywhere. If you were counting on LEGENDARY Sears customer satisfaction motto forget it. Research online and you can read for yourself the multiple posting of customers having serious issues with this fridge. I regret not researching my choice better. BUYER BEWARE!
Bought 1 1/2 years ago from Sears. Price $3200, not cheap! Today I learn the motherboard is shot and that Kenmore knows this is a problem and the software isnt correct for this refrigerator. Instead of issuing a recall for consumers, its going to cost ME $795 to fix the problem!! This is outrageous! If they knew the part wasnt right the customer shouldnt have to bear the cost of their mistake. Furious is an understatement.
Im very happy with my Kenmore refrigerator. It keeps frozen items frozen. It keeps refrigerated items cold without freezing them. You should definitely purchase a Kenmore refrigerator. You wont be displeased. I like the size of my Kenmore refrigerator. It has plenty of space for all my items. This enables me to easily keep it organized. Because its organized, I can easily find what I need. I enjoy the appearance of my Kenmore refrigerator. I chose a black one. It has a very sleek modern appearance. This enables it to fit in with my decor. I received a good value by purchasing a Kenmore refrigerator. They are not as expensive as other brands, yet are of better quality. It was a good value.
I bought a brand new Kenmore side by side because I had previously bought a Kenmore refrigerator 35 years ago and it is still running. My new one was beautiful but it died in 2 years 3 months. Compressor is totally shot and 1 year warranty covers NOTHING. I had the local refrigeration repair company come out that is reputable and honest. He didnt even charge me the full price for a house call. Thank goodness I kept my old fridge and plugged it in and it runs fine. I will only buy American made going forward and have learned my lesson... Always get the extended warranty.
I really enjoy this refrigerator. It keeps my food at the right temps. And had plenty of space. I recommended this same model to my dad and he got it for my mom. She loves it and said that it will be her last one. The size of the refrigerator was a big deal for me when I was looking for the right one. I live by myself but I usually host thanksgivings, Christmas, etc. so I do a big shopping at that time. The space that I have with my refrigerator put my mind now at ease. No more clutter and I can find and see everything that I bought and used it without it spoiling. I liked the appearance because it matches my kitchen decor. It fits perfectly in the city of my kitchen and it blends in. I love it. The style makes my kitchen look like one of them tv food shows (modern). Again very happy with this product. I had my refrigerator now for two - three years. Everything that it said it will do it does. The value of it is spot on.
I find the freezer space to be sufficient, runs quietly, energy efficient. Refrigerator space layout is good due to the adjustable shelves. I find the interior space to be more than enough room for my needs. This is mostly due to the fact that I can adjust the shelving to my particular need. While not the most modern look, I find it looks very nice in my kitchen area. My kitchen has a more classic look so I do not feel the need to have the most up-to-date appliances. I feel my refrigerator to be a good value. It serves my needs well without having all the unneeded bells and whistles of more expensive models. Its energy efficiency helps to keep my utility bill lower.
Much like the other reviews, I have had several problems with my refrigerator and lost a significant amount of food and money because of it. I spent all of last summer without a fridge because the technicians couldnt figure out that it was not the compressor (after 3 times coming to my house). It was some unit in the back that had burned and the coolant was leaking out. After paying over $500 to fix that, I am now waiting on hold for an hour because its not working again! It hasnt even been a year. And once again I lost food. I will not be purchasing from Kenmore or Sears again!
Sears no longer honors Kenmore refrigerators service and parts. You wont get them to admit to that, they will just give you the run-around until you give up. I ordered a shelf for my Kenmore on July 2, 2020. Sears required me to pay in full at the original time of the order. Its been seven months and not only have they not delivered my part, they have canceled my order without informing me and without refunding my money. I only found out because I remembered to go online and check the status of my order. The status is canceled, as of Dec. 30 (a month ago) but they never informed me and they kept my money. I have been in touch 4 times over the last 7 months and every time they have assured me the part is almost ready. Obviously, they never intended to send it and have decided to keep my money. Im sure many people forget over time and this is probably a successful source of free income for them, even though its quite unethical.
We have owned this refrigerator for 9 years and never had a problem! The icemaker and water dispenser work great! I like the side by side. It is very handy. The only problem is with the side shelves. 2 have broken. I guess the plastic isnt very good! The size is a great size and holds everything. My next refrigerator would be the same brand but have more durable shelves on the side. I love the appearance. It wont show hand prints like others that I have seen and owned. I like how the ice and water compartment looks. It is hard to keep the bottom dry clean. Refrigerators are crazy expensive. This one was average price for what we wanted. I would definitely recommend this brand and this design. It has worked great for our family.
Its great very quiet and have never had a problem. Cools and freezes fast and never a outage or melt down. The best on the market that I have ever found. Really big size for all a large family needs but it is too large perhaps for a single person. It would be nice to have the same model in a small apt size. The style is nice and so are the features but the color choices could be better. Really great price for what I pay for. The upfront cost will be repaid within a few years as mine has and as long as it keeps working I will make my whole investment back.
It works great. The top freezer always keep things frozen. The bottom always stayed at the same temperature. The motor never quit and always ran quiet. I never had any problems with it and never had to take anywhere to get checked out. Im single so it was plenty big enough for all my needs. I never had a problem with it unless I tried to put a 39 pack of beer in it. The top freezer is just right for what I put in it. Mine was white and stood up in the corner. It had three shelves and top freezer with a produce draw. It had side shelves and it was not too big or small for my needs. It was brand new and had a warranty. It never quit so it valuable to me.
I have owned other appliances from other companies and would have issues after just a few months of owning the product. The biggest issue with other appliances that we have had is that it will stop cooling and our food would be ruined. As a mother of twins and a teenage daughter, this is a really big deal for us. We switched and since then, its been great. I dont have to worry about coming home to find that everything is ruined.We could use a bigger fridge since we are a large family but I think as long as we dont have to worry about our food being ruined, we are perfectly content. We have the typical type fridge. Freezer on top and fridge on the bottom... very similar to the fridges that our parents used as we were growing up just newer. We are not rich at all. We have twins and teens and that is enough to break the bank. We were very limited on how much we could spend on appliances. Considering we have gotten ours at a very affordable price and no issues, its priceless.
I really like Kenmore. We have had our refrigerator for over 10 years and it has not given us any trouble. But, because it is getting old it is starting to leak a little. So it might be about time to start looking into purchasing another refrigerator and I think we might purchase another Kenmore.
I have had my refrigerator for about 15 years now. It is a very good refrigerator and has lasted this long. I will have to replace it soon because it is wearing out. I have never got it fixed since I had it. I would recommend this product to anyone who wants something that will last a long time.
My fridge has had icicles forming on the inside of the freezer door and freezer frame. It is caused from the factory not making it airtight. They will not replace these fridges. They will only send a repair man to fix everything by using silicone all around the whole thing. It is apparent all these models 970R424123 Serial number BA54922901 Model type AD-18 were made with the same problem. Very dissatisfied with fridge and service. All people should be posting their dissatisfaction with this product which is owned by Electrolux!!!
It runs smoothly. Prepared, spacious inside but sleek exterior ice cold water. Doesnt over freeze - regulation controls easily used. Do not get how no freezer burn on any food. Ice cold meat cookable out of the freezer. Overall nice and quiet engine.
Ive had the refrigerator for about 10 years and have never had a problem with it. It works fine and keeps everything at the proper temperature. It is big enough for all my needs and has never given me a problem.
Kenmore Refrigerators have good temperature control and nice drawers. Overall cubic feet is fine but side by side really limits overall size especially for large containers. Much too narrow of a door. It has good options with adjustable shelfs. Overall performance has been good but very frustrating that ice maker broke after a few years. Value is ok but considering how much these costs the ice maker should not break. Should at minimum have a lifetime or very long warranty on the ice maker.
Keeps things fresh, cold and perfect Temps. It has never malfunctioned or has any issues whatsoever. It is the best refrigerator I have ever had thought my life. I would definitely recommend this anyone looking for a refrigerator. It has so much space on the inside you could fit a whole watermelon and full frozen turkey if you needed to. It leaves more room for everything that you could possibly need to fit. The sleek silver style has a glossy finish and is very cool and pleasing to the eye. It goes with any kitchen decor and works with any set up. The price was a little bit more than an average refrigerator but you are not purchasing a normal refrigerator. You are buying a state of the art beautiful Kenmore.
Since owning this refrigerator we have never had a problem with it. Keeps food equally cooled and frozen. Very quiet which has been a big plus for us. Easy accessibility for our children. Size has been a big plus for this model and one of the reasons we made the purchase. Compartments are very spacious which allows for more room in other areas. We love the stainless steel finish. Gives it a modern design which accents our kitchen very well. Also easy to clean because of the appearance. We have had many compliments on the look and feel of the unit. Happy with the value. We did a lot of shopping around before choosing this particular unit. Seems to save more energy cutting down on our electric bill as well. For the quality of the refrigerator it is a great value for the money.
I cannot give them zero stars. Purchased a Kenmore Pro refrigerator in 2017 and quit cooling on 6/2/2020. Almost made it 3 years. I did some reading and troubleshooting and found that the good old LG linear compressor is bad. Called Sears and they explained that the compressor has a warranty but the labor is not covered? Repair tech showed up this morning 6/15/2020 to take a look. Compressor is bad. Will cost $493.00 to repair!!! You pay over $3000 for a refrigerator and then need to spend $500 every 3 years? Please do yourself a favor and avoid, Sears, Kenmore, and LG refrigerators at all costs.
This device has given me satisfaction and expected performance plus is easy to clean. For that reason recommend it to all my friends. It is noteworthy that its size is ideal and can be placed in any kitchen space without being annoying and recommend it to all the country without fear. It is a stylish refrigerator and perfectly decorate my house. My whole family likes it and are happy since I bought it and ask me to buy another like that. What I liked most that besides being stylish and comfortable the price is low compared to other brands on the market being more nice and cheap.
In 2011, I purchased a Kenmore side-by-side refrigerator (stock #46-54789) from Sears, for my elderly parents. The ice maker and dispenser are extremely poorly designed. Ice chucks drop inside the unit on its own; shaved and crushed ice falls to the floor, outside the unit each time used, causing my 77-year-old mother to wipe hardwood floors each time the ice maker is used. Chute appears to be too short, was not designed to have ice go directly into a glass/cup, therefore ice dispenses everywhere outside the glass, on to floor, well of unit, and shoots sometimes on to countertop across of unit. The Sears repairman says there is nothing they can do.
I initially chose to purchase Kenmore over other refrigerator brands mainly due to the price. It was on sale and it had all the features that I wanted like filtered ice maker and a freezer. It keeps food cold. It also has a vegetable crisper drawer with humidity controls. I had a fridge once that kept coming open because the magnet strip was not good. I had to throw food away which was not good. But my current fridge has an alarm that goes off if the door is left open. It also has an ice plus feature that makes more ice when needed.
On 21 August 2011, we returned home from after a weekend away and noticed that our Sears Kenmore refrigerator (Model: 71309) was not working at all. We have purchased this appliance in June of 2009 with a three year extended warranty. We assumed that since the manufacturer warranties the appliance for the first year, our protection would begin once that ended. Clearly, we were misinformed at the time of our purchase. The entire contents of the freezer/refrigerator were lost. We placed a call to 1-800-4MY-HOME and were informed that our protection agreement expired on 30 June 2011 (not quite two months prior). We were told at that time that a technician could not even come to look at the refrigerator until 09 September 2011. When asked if there was any way someone could come and, at least, look at it before then to determine what was wrong, we were told no. On 22 August 2011, I called 1-800-4MY-HOME again to try to discuss any possible options since we buy all of our appliances from Sears. Meanwhile, I had to have another company come out to look at the unit for $89.00 to, at least, find out what was wrong. They came on on 24 August 2011 and determined that the mother board fuse was blown and a whole new mother board must be installed.On 22 August 2011, I spoke with Ella after calling the 1-800 number. Ella was helpful. She informed me that we could purchase a one year extension for our appliance for $163.98. I asked if we could possibly have a courtesy extension to help move the service request along and perhaps avoid the $89.00 fee for someone else to come and look at the refrigerator, she advised no. Once we paid the one year extension of $163.98, we could schedule an emergency service call where someone would come out within five days. I asked why we were not notified that our warranty was going to expire, and was told that no notification was being sent out. Only as a courtesy, we were given the option of extending for the $163.98. I then asked if we could schedule the emergency service first and then my fiance would just call back to give our credit card information. She said no and that we must call back and pay the extension first before we could schedule. My fiance called back that same day and was given an extremely hard time. At first, they told him that the amount to pay was $251.00. He said that I had just called an hour or so ago and was told $163.98. He was told again that it was $251.00. He called me to ask who I spoke with and I advised him that it was Ella. Finally, after being transferred three times, the amount of $163.98 was found to be the amount to pay. Then, when tried to activate the Emergency Service call, they told him that no one could come out until 07 September. He said that there should be a note saying that we are requesting an emergency service because we had been without the refrigerator since 21 August 11. Reluctantly, a call was scheduled for 29 August 2011 between 1 - 4. We asked that a note be put on the account stating that this could not be cancelled. On 29 August 2011, after taking the afternoon off from work, we received a call at 3:30 saying that the technician had called out sick and they had to cancel the appointment. (Why wait until 3:30?) Then, we asked, Does it say that this appointment cannot be cancelled? The reply was, Yes, but there was no technician available to come. They could reschedule for 30 August 2011 between 1 - 4 again. We were not happy but we agreed. I also called to inquire about the food we lost and was told to give the list to the technician. He would have to call the food loss department and verify a few things.On 30 August 2011, at about 3:45, we received the call that the technician was running much too late to get there, asking if could they reschedule. My fiance had been home since 1:00 p.m. After he informed me of this, I called the escalated customer solutions phone number and was treated with no respect stating that we were given the option of cancelling. This was done if your customers had to go back to work or had other plans. I said that the technician wanted to cancel the appointment again. It was already too late to return to work and we had taken two half days already. This was unacceptable. I advised that I didnt care how late they were going to be. I would be there and I wanted a technician to arrive, prepared to fix my refrigerator. The lady on the phone reluctantly checked with scheduling and I was told that someone would be there that day. She could not give me a time, though.I left work and headed home. Half way home, my fiance called to say that the technician arrived at 4:20 and was there for 9 minutes. The technician determined that the mother board was blown, had to order a part, and no one could come back until 14 September to install it (This was Karl from the Blue team). Karl then proceeded to tell my fiance that if he was handy with a screwdriver (since the part was being mailed to our home), my fiance could open up the back of the refrigerator and install the part himself. Wouldnt this void my warranty that I just purchased? He then said that the part would arrive Thursday to our home. My fiance stated that he was not going to install it himself and when he said that he had the food list to give to the technician to call the food loss department, Karl said that he couldnt take that list. It wouldnt be covered anyway, and there was nothing he could do. We would have to wait until the unit was repaired to even attempt to call it in. My fiance was at a loss of words. Karl left after being there for a total of 9 minutes. My fiance called me as I was still on my way home so I attempted to call Sears again and tried to explain that I was extremely dissatisfied with the events that took place. I was told to hold and the line got disconnected. (It was 4:45 when I called). When I called back, I was told that the offices were closed until 8:00 a.m. the next morning. Needless to say, I was not very happy. When I arrived home, I was shocked to find in the mail a renew your warranty letter. The worst part? It said that I had until 03 October 2011 to renew. The cost? $130.00, which was $35.00 cheaper than what we had paid. I am finding all of this to be a huge game being played by Sears. The notice led me to believe that I was covered until 03 October, and to renew, all I had to do was reply and pay $130.00. But I had been disconnected earlier.At 8:00 a.m. on 31 August 2011, I was calling the escalated number once again. The person who answered, after asking for my phone number, did not even let me talk. She said, I see here that there is an emergency part ordered for you and it will be delivered tomorrow. I asked about the 14 September 2011 installation and why was I disconnected last night. She said, Hold on. No, we can have someone there Saturday. I dont know what 14 September you are talking about. I tried to explain what had happened but she said, I can read it all right here, no need. Is Saturday okay for you? Between 9 - 11? I said yes, but... She interrupted me and promptly said, Have a nice day, thank you for calling Sears, and hung up. I have never been so insulted by this entire process. At this point, if the technician does not arrive on Saturday, I would like my refrigerator replaced with a three year warranty.As a bright note, I called the food loss department myself on 1 September 2011. I spoke with Ashley, who was, I must say, amazing. I told her the whole story and asked if the department would be open on Saturday so the technician could call-in the food loss as I was instructed. She said, No, but I can see what a problem you have been having. She proceeded to process the food loss claim without any problems. She was absolutely amazing, nice and helpful. If my whole experience was like this, I would not have been so angry.On Friday, 02 September 2011, we received a call confirming our appointment for Saturday 03 September between 8 - 12. So, by 12:05, when no one had arrived, called or anything, I called the escalated number that I had been calling all week. They informed me that my account was locked and it had been referred to corporate with a case manager. They could not help me other than to pass my number along and have someone call me back within two hours. I expressed my extreme displeasure and the representative informed me that she understood and would have the corporate case manager call me.I decided to call the number that had confirmed our appointment just to ask why no one had appeared at our house. After holding for 17 minutes, the representative informed me that my appointment was cancelled. I said, What? Who cancelled it? You confirmed it yesterday. She said, Well that is an automated call. I said that I didnt care if it was automated or not. It was confirmed, and this is an emergency call that has been an emergency for a long time. I asked to speak to the person who decided to cancel this without letting us know and after holding for a considerable amount of time, my call was disconnected.I called the escalated number and after holding for 15 minutes, I was informed again that my account was locked and referred to corporate. The representative assured me that she would take my number to her manager (who would get in touch with the case manager) and someone would call me back shortly. I had been at home waiting since 8:00 a.m. and it was now 2 p.m.Then, I received a call from case manager Edwins assistant**. She stated that she reviewed my case and that she understood my frustration. Edwin would contact me today. I explained that I would have never known the appointment had been cancelled had I not called them several times. I informed her that I was completely aggravated and that I could no longer afford to take any time from work. It has been 17 days without a refrigerator, I have been hung up on, given more excuses that I can count and lost time from work. I wanted either someone to come on my time to install the part or I wanted the refrigerator picked up and have my money refunded. At this point, I dont want anything from Sears in my home since its nearly impossible to get it fixed or get any help on an emergency situation. Ive had to eat out for three weeks, which I cannot afford. I cant go another day without a refrigerator.As I am typing this email, I received a call from a technician that he was at our home to install a part. I am flabbergasted. I informed him that someone was supposed to be there on Saturday but no one showed up. There was no one home today. He said, So, you are telling me that I cant install this? I said, That is what I am telling you. No one showed up on Saturday and we found out that it was cancelled after six hours of waiting. He said, I just install parts. I dont know anything else. I said, Well, there is no one home. No one knew you were coming. I know that its not your fault but this has been escalated to corporate. No one can get there because we had no idea you were coming.At 9:45, Rowland in routing just called me apologizing. He informed me that someone cancelled the appointment for Saturday, set it up for today without letting anyone know and that should not have happened. He doesnt understand why but he realizes that this was the wrong thing to do. He said that he can have someone come first appointment on Wednesday, 07 September 2011. Meanwhile, I still have no phone call from the case manager or corporate offices. This is completely unacceptable!Today, 07 September 2011, I just got off the phone with 1-800-469-4663 since Rowland informed me that we would be first on the appointment. But now, they informed me that I am on the schedule for tomorrow between 8 - 12. How much longer is this going to go on? I still have not received satisfaction/ resolution from the case manager. I still do not have a working refrigerator (this is Day 19) and again, we are being pushed off until another day. I feel like this is being treated as a joke. This is still completely unacceptable. I am tired of hearing we are sorry, this is beyond being sorry.
Excellent refrigerator. Runs quiet, have had it for a year and no problems. Freezes very well. Keeps food cold. Love the design. Its easy for me to get to, since I am in a wheelchair. I would recommend. I buy groceries for a month. All my groceries fit in my refrigerator and my freezer. And it is just an awesome refrigerator. I love it. People cannot believe that I got this size in a stainless steel finish. They are always commenting on how pretty it is. How stylish it is. And they are amazed at how quiet it is. The value is OK. I bought it at Home Depot and then found one later, cheaper. But, the other company didnt deliver like Home Depot. And I got an extra two year service agreement for next to nothing..
It does its job, freezes and keeps all our food fresh. Never had any problems with it ever since I bought it from Best Buy about a year and a half ago. My fridge has a great size and it can fit about a months worth of groceries in it. I love the trays to keep the meat and cheeses fresh and it also came with ice boxes too to make ice making easier because before we would never ever have ice. It looks great.
Updated on 01/26/2021: My first review on 1/4/2021 was about a failed compressor. Today is the 1/26/2021 and the tech finally came to fix the compressor. He advised me that there are a lot of problems with these compressors. He told me that when the compressor goes a black liquid runs through the refrigerator lines. He flushed the system but said it was not guaranteed to be fully flush. He then proceeded to tell me that if there is black fluid left and it gets into the compressor it will ruin it. He then told me that the compressor will probably fail within 2 years or less after paying $300 dollars to have it fixed. If it breaks I will need to pay again to service the refrigerator. This feels like a giant scam and Sears and Kenmore should be held accountable for the faulty parts they use on their products. Unsatisfied Customer!!!Original Review: I purchased a Kenmore Elite refrigerator approximately 4 years ago because my last Kenmore was well made. The compressor already failed only after 4 yrs. Kenmore is using a LG compressor. If I wanted an LG I would’ve purchased LG. I am very disappointed and will never buy a Kenmore again. Putting cheaper parts to save money will only cost you customers!! Kenmore should fix every last compressor problem.
The reason I choose Kenmore is first and foremost is their reputation and its storage zones. The Kenmore brand is a well respected brand and is well sold all over the world. Kenmore refrigerator uses new technology at the time for zone temperature control which is very helpful especially for fruit and vegetables. Kenmore exceeds my expectations on reliability, safety, control, smart design and engineering. Kenmore has very few design imperfections that I dislike with a couple of items. The first is the unit footprint limitations especially for an apartment size space. As usual I would prefer something that holds all my standard groceries and items I need temperature controlled that may spoil. The second item is compartment sizes efficient to hold my vegetables especially when cooking and having to pile them on a shelf.
It is one of the best refrigerator out there. I never had any issues with it and it always kept the right temperature. It was silver, duo doors with a ice and water dispenser. I wish I would have got a different one with the bottom draw because the extra space would have been great. I did not have enough space for all the frozen items I usually buy. It was a great fridge though.
It does what you hope for from a refrigerator. I have yet to require any service for it. Maintains the temperature on both the freezer and fridge side with no typical fluctuations or opening to be surprised by suddenly freezer burnt items. A very reliable appliance. Fits in any standard space in I would assume most kitchens. No difficulty in installing and no need to compensate for its size in order to install. Was easily maneuvered with a dolly and I was able to do the entire install on my own. My model is black and I prefer that overall as it doesnt throw off most if not all kitchens decor for those who enjoy a flow to their rooms. I find that black melds well with even the most diverse of kitchen designs and cabinetry. As Ive said before this model is incredibly affordable and does all the basic things you need it to do. Reliable and smoothly built, this is a treat. Well rounded item by all definitions.
We purchased a Kenmore Elite refrigerator and it stopped cooling and we called Sears/Kenmore and they sent multiple people on 4 different occasions to check it out and all said that it was the compressor and we still have warranty on it. To add insult to injury one of their affiliates by name Intelfix paid $100 deductible to them and still they have not fixed my appliance nor replace and whenever we call they will give us a run around. I cant believe we have all of our appliances from the scam of a company called Sears/Kenmore.
If it work I like it. I like my food cold and my beer cold and more. It got 2 door. It make ice. It get really cold. It look nice. I get a drink from it. It nice when you need a cold drink. My refrigerator is white and has two black handles. It is modern looking and cleans very well. The space is large and holds quite a bit of food. It has clear glass shelves and two crispers. Since I bought it used, the value is probably about $300 on the market. But it works as well or better than a brand new one. To me it is more valuable than buying a new one which may not work as well.
It is an amazing refrigerator! It has the perfect settings for the fridge and the freezer. Ive only ever had to adjust the temperature once and it was to turn it down because it worked so well. The water and ice dispenser is great, water comes out perfect every time and the ice tray always fills up. Its a little big. I had to make room for it to fit in the space I have allocated for my fridge but once I did, I didnt regret it! It is perfect to fit everything inside of it without have to move stuff around a lot to make space. It looks amazing! It is sleek and beautiful! Beautiful may be a weird word to use for a fridge but it is! It matches the rest of my appliances really well. While it was a little on the expensive side, it was well worth it. The size is perfect, the functions are perfect, everything about it is perfect!
It was a really good fridge with great control settings. I also liked the size and also the direction in which it opened because my kitchen is not that big and I needed a smaller fridge. I like the level of the shelving the fridge had which was wide enough and had a certain depth that I appreciated. I like the color and overall size of the fridge. It was also multi-functional which was a plus for me. I like the sale price and I also liked that it had a warranty. They also had a special for free delivery which was very appealing. However, the freezer was smaller than I liked. I also didnt like the lack of colors that it came in. I felt like it could have offered more modern color schemes. I felt like it could have been a little bigger width size too.
Had plenty of room for all my food. It was easy to set up the temperature and it never failed at its job. Normal sized fridge and had plenty of room for large items like the water pitcher and milk. The freezer also was great. Never had any problems with it. The inside was easy to clean and organized as I saw fit. The door part was large and easy to clean also. Kenmore is a great product and company. I never had any problems with it and have had it for 4 years now.
This fridge is amazing. I love how big it is. Its also very sleek looking and makes the kitchen look modern. Ice and water maker are great. Holds so much food! I have a big family and this fridge is big enough to hold food for all of us. Its amazing to not have to go to the grocery store every other day. Looks great in any kitchen. I love love love the stainless steel look. Very modern. The refrigerator is a little pricey but I guess its worth the price. Price alone isnt great but value is totally worth it.
The quality of the fridge leaves much to be desired. I admit that I didnt do my research because I was in a rush and just trusted the name. I wasnt aware that LG was the manufacturer of the Kenmore Elite or I would have know to avoid it. The fridge looks great on the outside and at first glance on the inside, however when you open and close the draws they feel as they are about to break. My fridge is 2.5 years old and water was leaking from the bottom. I figured its the copper hose that feeds the unit but discovered the unit itself was leaking. Upon inspection of the internal hoses I can see cracking in multiple areas of the white hose that feeds the water to the ice maker as well as the hose that feeds the water dispenser. My fridge is doing its job at keeping frozen as well as fresh food fresh bit I paid for more features that just dont work. Save your money and avoid this fridge!!
It was a great fridge. Having the bottom freezer drawer was the best feature. It wasnt a ton of room, but access was easy and very convenient. The price is okay, if a little high, but they run sales during the holidays sometimes. Would buy again. Not the greatest amount of room in the freezer. There was more space in the fridge section to make up for it. Ice in the freezer bottom was convenient and roomy. The look was totally a selling point. The finish resisted a lot of fingerprints, and helped the fridge look neat. It was easy to keep clean. I liked the look. The fridge was a little on the high side (we didnt purchase during a sale). I would say it was worth it if you get to keep it for long enough. The price could come down a little. Would like to see it lower.
Cracks in plastic around glass shelf, put super glue seems to be holding on one shelf. The other shelf plastic around glass come apart cant use the shelf at all. Hundred twenty five dollars for one shelf. Then I notice cracks on the inside of icebox back and sides. I never have put anything hot on the shelves to cause them to crack. My daughter bought me the refrigerator new for a Christmas present.
It did all of the things that I needed it to do and it fit in the space that I had. I would have preferred a larger one, but space was limited in my kitchen. I wished I could have had one that had a slightly larger freezer area but they were space constraints.. Otherwise I was completely satisfied. It had a good clean look, of course. I could only choose from either black or white. Again it had to do with the size that I had room for. The value of the refrigerator, freezer was very good for me. I purchased from sears and I was even able to receive a refund for the entire cost of delivery.
Its a good basic refrigerator. Nothing too fancy but good enough to deal with our everyday life. Not good if you have a large family or entertain a lot, as you will run out of room very fast. Its good enough for a family of 4. If you entertain a lot or have people who looove food, get a bigger fridge. Otherwise, this is good enough. Its plain so it wont stand out too much if you live in a crappy place. Can decorate it with magnets or drawings etc. Easy to clean the outside too. It was a good price I suppose. The fancier you go, the more broke you will be.
Bought our refrig off sales floor at reduced cost Sears store. There were no visible signs that it was bumped or bruised, but it was a good deal and has met our needs. It has a side by side design so that the freezer section is easy to access and readily see its contents.
Our Kenmore Elite 72053 French door fridge, made by LG, quit after less than five years. Sealed system started leaking. Sears said it would take weeks for a service call, so my advice is to avoid any Kenmore brands or Sears service, especially since Sears is a dying company. We found a good, local reputable repair person, who told us it would cost $1500 to repair. His advice was to buy the cheapest refrigerator with the fewest features you can tolerate. He said all of today’s refrigerators are cheaply made, even the SubZero. He told us people are lucky to get 5-7 years out of a refrigerator.We went with a Whirlpool side-by-side for under $1200 and if it lasts for a reasonable period, we will then discard it when it breaks. Meanwhile, our 15-year-old, $400 Frigidaire utility refrigerator in the basement is still going strong. When we tell repair people or salespeople, they say, “Oh, those are the good ones.” BTW, in buying a new fridge, we learned you can wait weeks or months for delivery. Just one of the benefits of a just-in-time supply chain and non-US manufacturing.
The freezer was frost free and holds everything that needs to be kept frozen so no problems there. The refrigerator worked quietly, kept everything cold, had enough room to hold all items, and easy to clean. It can hold fridge containers of soft drinks, gallon jugs of tea, holds everything that needs to be kept cold with no problems. It fits in the area where it needed to be and the appearance looked wonderful. Just a fantastic appliance to have in the kitchen. It saves money on the electric bill and is a great deal for the price.
The Kenmore Elite bottom freezer refrigerator we purchased less than 3 months ago has been a problem and has ruined our kitchen floor under the appliance, and the adjoining rooms carpet . The ice maker line backs up and fills up in the back of the appliance and then leaks onto your floor. We have had 4 appointments scheduled for the repair (on a 3 month old product), and now we are waiting to see if we can have it replaced. It was repaired once to no avail. Now we are just waiting without ice, and our refrigerator is in the middle of our kitchen so the floor can dry out...again. Waiting for the company to contact us about a new or a replacement. I am very discouraged at this point. VERY!
Its an excellent refrigerator hold its temperature perfectly. Its dependable. Everything works well except for the ice maker. They never last. I dont know why, but they dont. Its a perfect size, has room for everything. The shelves pull out so you can reach items in the back. The door is large enough to hold one-gallon containers and several items. Has lots of shelving and drawers freezer space. The appearance is very appealing to the eye, very clean, has a wonderful ice and water feature. Very accessible that you do not have to open the doors to get to which saves on energy. I have had my refrigerator for several years and was happy with the value at time of purchase. I would highly recommend and Im happy with it overall value.
This is the best fridge that I have owned. Ive had 0 issues in the couple of years of owning it. Side by side is an excellent addition to my home. The freezer portion is a little small for my needs, but I make do. I bulk freeze a lot of items. The fridge side is perfect and has enough options for adjustability to fit everything I need for a family. I love the stainless steel appearance. It holds up well to abuse. The brushed looks helps hide minor scratches. The only issue I have is keeping fingerprints off the stainless steel. I am very pleased with the value of this fridge. The size vs the value was just right for my family of four. The added value of the water dispenser is a great addition.
I had good sales experience with Kenmore. It has good quality and lasts longer than most brands. It is also a good brand to help save on electricity and keep food fresher longer. There is a variety of fridges to choose from, big or smaller styles, and parts are easy to get and is an American-made product. They have great prices and don’t have to replace less than five years. I like that it is big and has lots of storage. It has three drawers and keeps things cold long. Food stays fresh longer. It has a big freezer and I like the white one the best. But I would make more colors to choose and have a ice maker on more models. I also would like to see more drawers in the fridge and the light could stay on longer. It needs a temperature control you don’t have to control so food doesn’t freeze at all and a little more space in the freezer.
My Kenmore refrigerator worked great for the time that I had it. I was pleased with the size of it and the functionality. I rarely had issues with it but when I had to call for service repair they were speedy and knowledgeable. I would recommend a Kenmore to others!
Fits just about anything. Very adjustable and runs quiet. Doesnt use too much energy. Frozen pizzas dont always fit. Temperature stays constant, no need to adjust. Ive stored pretty much every possible grocery item in mine, from bottles of various sizes to large pizza boxes to holiday leftovers. The freezer side is a bit compact but will hold most boxed or wrapped items. Nothing shouts modern and sleek like a stainless steel finish. Easy to clean, shiny, and nearly futuristic. Looks like a restaurant quality unit. Very great deal. Even though I got mine while it was on sale, I would gladly have paid full price for mine. Worth every penny I spent on it. Once this unit eventually gives out, Ill have more than gotten my moneys worth.
I love my Kenmore fridge. It has the doors that open out, bottom pull out freezer drawers - two of them ice maker, and water dispenser for my children and I have a warranty if it should ever break down. I love my Kenmore and thank you very much.
Our refrigerator is 12 years old. It has never let us down never needed repairs. Definitely a good investment. If we need replacement parts they are happy to help. I would definitely buy this brand again and again.
Purchased a new side-by-side refrigerator from Sears outlet in Virginia. Fridge operated as expected with no issues. I just determined while owning it that I do not care for side-by-side.
The freezer worked very good, and so did the refrigerator, its been running for years. Id certainly buy another one. I could fit quite a bit, had lots of room, was well designed, and the performance is excellent. The size of the refrigerator was perfect for my family. It worked very well at holiday times when we had an awful lot of leftovers, I would like to say how satisfied I am with this refrigerator, its been working great for years. I love the style of the refrigerator, it was easy to match with all my decor. I certainly loved the color and design. I would recommend others to buy this refrigerator, my whole family is happy with it. The value was perfect, for what I paid for it, I certainly got my moneys worth. I would recommend anyone buying this refrigerator, the value and quality is 100%.
The water dispenser is awesome. There is a lot of room, easy to clean, fairly quiet. The stainless steel version is easy to clean as well no smear marks. We had to get counter depth cause of where we put it in the kitchen but its perfect for what we need. There is still plenty of room to store food. It looks fantastic and stays clean making it look like new everyday. We get tons of compliments on the fridge by our guests. Very great fridge. The price compared to other fridges is very good, counter depth in general costs more than normal fridges but if you have limited space this is for you.
Had a Kenmore fridge for 10 years. Worked great. Never let me down, even worked very well in the hot summers of 100 degrees a lot. Never froze up or needed to be defrosted. Always kept food fresh. Was very easy to clean and they dont cost a lot to run year round.
US government allow American consumers to continually get ripped off by manufactures and retailers. LG/Samsung newer model refrigerators have 220v compressors which does not work well with US circuit standards. Repair people state compressors have known defect. Its not a defect. Those 220v compressors are intended to work for a certain duration then burn out. If you replace one then sooner or later you will replace another. Purchase new Kenmore refrigerator from Sears 2017/2018. Stopped working Sept. 2021. Refrigerator labeled as Kenmore but model number is LG (795.72493.611). Try buying replacement parts using model no. you will never receive correct part unless you dismantle original and locate exact part number. This has been a nightmare. One repairperson refused to try and repair. We found one who educated us that replacing 220v compressor with 150v compressor would fix the problem. Additionally, he indicated 150v compressor will last for years as oppose to replacing with another 220v that would out again in about 2/3 years. The government/retailers and manufacturers allow consumers to continuously be ripped off. Its called capitalism. Also switching tag from LG to Kenmore should be illegal similar to switching car VIN. There should be huge price paid by manufacturers and retailers with regards to selling products with known issues. LG not found in company list. Why?
Its very spacious. The first time I saw it I fell in love literally. It was just so nice and big. How could you not like it? It was so affordable too. I just couldnt walk out without buying it. Best decision Ive made all year. I could fit literally anything in it and that makes me happy because I do cook a lot sometimes too much and I need space for my leftovers. The fridge may seem small to the eye but once you open it, its a different experience. Its worth every single PENNY. Im telling you, go get you a Kenmore fridge. You will never regret it.
I love my Kenmore refrigerator. The food stays fresher longer and the freezer is the best part - anyone who has kids or grandkids and loves to make jello or freezer pops this is a must have. I love it. My freezer room is amazing you can fit about anything in it. I love to freeze green beans in the summer to eat in the winter. My freezer has enough room for me to do that. I love the way it looks. It could fit perfect into any space and has lots of room for pictures on the front and the handles are easy to open and easy to close for me and my grandkids. I have severe arthritis and I have no problem opening and closing it. I think you actually get more bang for your buck with this amazing fridge and freezer and the room is amazing and you have an easy clean freezer and refrigerator. How many women want that? I do and the room I love it.
Thank you for your assistance. Sears replaced my refrigerator with a new one and I am very pleased with the product and the timely manner in which they addressed my concern.
A great fridge, that is easy to clean. Never had the freezer become iced over. Only thing I would have done different is to get the fridge with the built in water and ice dispenser. But if you dont need that, then this is the fridge you want. It does everything for our family of four, but sometimes wish the freezer was a little larger to fit larger amounts of beef. But this is why we have a stand alone freezer. We like to buy half sides of beef. I love the stainless steel look of the fridge and how easy it is to clean. I will never buy another fridge that isnt stainless steel. This is the best. Beautiful. Best bang for the buck. Bigly! Best looking fridge with the best features at the best price. Number one fridge on the market in my view.
I just had the WORST customer service experience of my life. Dont buy a Kenmore product, because if it breaks youll be stuck waiting for repairs. This morning my husband noticed that the ice maker on our Kenmore Elite refrigerator was leaking and the ice was melting. Not only that but the food in the fridge was warm and the stuff in the freezer was thawing and melting. When I called customer service for repairs the lady on the phone could not understand the issue. I had to explain to her several times that it wasnt just the ice maker or just the freezer but that the entire unit wasnt working. She then had me open both doors of the refrigerator (letting out what little cool air was remaining) and push some buttons while holding my phone up to the Kenmore Connect symbol so it could send a message about whats wrong.We had to do this multiple times until she eventually told me that I would be receiving a parts in the mail in the next 2 to 3 DAYS and that a technician would be out on December 31. So Im without a fridge for TWO WEEKS! Forget cooking Christmas dinner or hosting a New Years party. This is unacceptable. If Amazon can deliver a package in under an hour, then Kenmore should be able to put a technician in a truck to pick up the parts at whatever warehouse theyre located in and drive out to my house TODAY to fix the issue.
Had a family member who worked in the warehouse. Got it at a reduced price for a little bit of superficial damage. Plus at the time I had a Sears credit card so that was easier to not have to put any money upfront. But the good part was never had any problems out of it. No maintenance issues or nothing. Unit was purchased in 1992 when I bought the brand new house and I owned for 13 years. The unit had a built-in ice machine and had the built-in water dispenser. The refrigerator seem to be the right height for both my wife and I and we never had no problems getting into the unit or above the unit because it was encased on three sides. However, the refrigerator unit had a matte texture to it. This texture was hard to keep clean because of the pits in it. I would have made it with a smooth finish or I wouldnt have to worry about actually using a scrubber to get into the surface and get fingerprints and stuff I guess for the kids off of but we never had any mechanical problems out of it. It always seem to run just the way it was. Never overheated. Never had to call the repairman so I was really satisfied with it.
I purchased a Kenmore Elite Refrigerator and Freezer set in August of 2013 while living in Guatemala, Central America. The units were floor models, but since Sears offered a guarantee, I was sure they would stand behind their product. After remodeling the kitchen to accommodate the side-by-side refrigerator and freezer set and a day or so after installing them, the relay of the refrigerator began making louder-than-normal clicking noises that could be heard throughout the house, but the refrigerator would not start even though the temperature had risen inside. The freezer sweat and frost formed on the inside of the door and filled the empty space within the outside and inside layers of the door.The servicemen Sears sent never stayed long enough to listen to the refrigerator start a cycle and, I was told later, that they never recorded their visits with Sears. Only I had records. It was all very suspect and upsetting. When the guarantee was up, all of a sudden they knew what was wrong and what needed to be replaced. I wrote to Kenmore and the CEO of Kenmore and visited Sears repeatedly, certain they would take care of the problems since they had existed from the beginning. I was given the run-around or never responded to. I had the case number #** with Sears Customer Solutions Department and the account number ** with the Protection Agreement Group in the U.S. and was sent a $50. gift card for any inconvenience experienced.I have had to have servicemen out more than TWENTY times and have been without a refrigerator and or freezer for weeks at a time. On the refrigerator, I have had to pay to replace the relay twice, the compressor once, the timer twice, the thermostat at the beginning of 2019, and now it is leaking oil from the compressor from faulty soldering where the copper tube connects with the refrigerator.I have had to send the freezer door to the shop twice. Their solution was to stuff the space within the door with styrofoam, but the frost continues to form around it, causing the door to be extra heavy. They never sealed the layers of the door so humidity wouldnt get in. And the freezer sweats on the outside between the units even though I have them separated by a few inches. I have never had such terrible service, and, had I not remodeled the kitchen for the appliances and could find a set with the same dimensions, I would get rid of the Kenmore Elites.
Our Kenmore Refrigerator has lots of space for food and compartments for different genres of food and keeps everything fresh and opened at a good length externally but also internally. It is a good size for my kitchen and was perfectly placed in a good spot and fit well. It is a great match for the colors in kitchen. Fridges usually dont come in that many colors but while white was not my favorite selection it was the cheaper choice. White is sort of dated and tends to look a little cheaper than a silver or black but besides that it matched everything in kitchen and went well with vibe for most part. I never had a problem with the fridge section or freezer section to the point where I had to call service or return it. It worked well. I think I got what I paid for.
My refrigerator has retained our food in a reliable way. Even with our frequent power outages, our refrigerator retains it consistent temperature. We love the side by side refrigerator with the built in water dispenser. The stainless steel finish is easy to maintain and stands up to our daily wear and tear. The size of our refrigerator has always been large enough to maintain our family of four needs. The side by side doors make it easy to reach our food and the large bottom doors keep our vegetables fresh and our deli meats and cheese fresh. Kenmore products have always been reliable and offered at a reasonable cost. We were lucky enough to find our refrigerator on sale at the time we were shopping for it.
Good performing refrigerator. Very happy with it. Good ice maker as well. Fits needs very well, good capacity. All items have their own space. Dont have to stack items on top of each other. I have the black version. Highly recommended value-wise. Wont break the bank but not el cheap either. Hold all my foods nicely so overall a great deal.
If you think you are buying a TRUE Kenmore product you are not. If you buy a refrigerator you are buying an LG refrigerator. Read the reviews on LG made products before you buy one. They are abysmal. I have a 4 year old Kenmore Elite refrigerator, made by LG, that has been out for over 3 weeks. Sears will not replace it and so far they havent been able to fix it. Terrible customer service and a subcontractor technician who is actually a part changer. They dont come out to fix the refrigerator but to troubleshoot and order parts they think might be the problem. What a joke. After 3 techs and numerous parts ordered and installed I still have no refrigerator. The latest possible fix date is the 26th of July. The refrigerator failed on the 25th of June.
It keeps food in freezer at right temperature and food in bottom of fridge at right temperature. It is small but the space in my kitchen is small. What I like the best about it is the price. For a small fridge it is very roomy inside. The compartments on the inside of the door are wide and roomy. It holds everything I need for it to hold. The same is true for the freezer. It is an almond color which matches the decor in my kitchen. It is easier for me to keep clean than the chrome fridge I have in my main kitchen. I did a thorough search on the internet and this fridge was the best value for the price. It had all good reviews. Now that I have owned it a while I can say for certain it is a great value.
My Kenmore refrigerator has a good variety of temperature controls and the freezer keeps everything frozen. In addition, there is plenty of room. The freezer has a wire shelf in it so I can fit a lot of things in there and the shelves on the door of the refrigerator are adjustable which makes it easy to fit anything I want in the door. I also like the white matte finish which has not rubbed off since Ive owned it and its easy to clean. I have had this refrigerator for over 15 years. It is still running good and I have no intention of replacing it anything soon. It is definitely worth the price.
I got this refrigerator as a present, it replaced my old general electric refrigerator. I love my Kenmore. My electric bill had gone down and I have not had any problems with it. I would highly recommend this brand to anyone that needs to replace theirs. I do not have any problems fitting all of my groceries in it. Before I had a smaller refrigerator and was always having to let my daughter keep some of my groceries in her refrigerator for me. It is stainless steel and it matches all of the other appliances I have in my kitchen. I do have a problem keeping the stainless steel shiny. Someone once told me to spray wd40 on it and it would really shine. This refrigerator is very valuable to me. I do not know how much it cost because it was a gift to me. But I really love it and would pay whatever was needed if I needed to replace it.
I was very pleased with this refrigerator. It keeps food very cold and was self defrosting. I would recommend this refrigerator to anyone. This refrigerator was very spacious and had 3 drawers and adjustable shelves. The drawers were big and the freezer compartment was very big also. This refrigerator was very easy to keep clean just by wiping it off. The shelves and drawers were removable and also easy to clean. It also matched my kitchen very nicely. This refrigerator was a great deal. I bought it from Sears and was able to finance it and had it paid off in 12 months. I looked at several different places and at different refrigerators and this was a great deal.
All Kenmore refrigerators has very good appearance. They are low maintenance and easy to clean inside, too. The refrigerators has various sizes, plenty storage and will hold almost anything you would want to put in. Out of all the different refrigerators I have, Kenmore is the best brand and the best performance. It is very dependable, keeps food fresh and seems like it last forever. Value is very high and worth the price you pay for. I would recommend to anyone.
I have had no problems with my Kenmore refrigerator. I would highly recommend it to all of my friends and family. It had not had any problems since I purchased it. I love the front door access and the chopped ice is always perfect!
It lasted for about 10 years and gave me trouble free service all the time. Never had to have it repaired. These older made models always lasted longer and were made in America. Had plenty of storage space and the freezer was real big. It made ice cubes in about an hour.
It was okay. However I have had better. The customer service was subpar. I called once and I was on the line for two hours. The refrigerator itself only broke down once. But it was very difficult to get itself since the customer service was not the best.
This is an LG refrigerator with the Kenmore nameplate. The ice capacity is a joke at about 2 lbs per day. It takes forever to make ice even when you use the Ultra Ice feature. It is very cheaply made as well. I pulled the drawer in the freezer open one day and a wheel from each side broke off when it reached the end of the track. The freezer also frosts food really bad and you have to throw it away after a few months. Very dissatisfied with this refrigerator which is the biggest piece of junk I have ever owned!! And I paid $1600 for it five years ago.
I purchased a Kenmore Elite Refrigerator 18 months ago based on Kenmores past history of consumer confidence and quality products. When one spends over $2000 on a refrigerator, the fair and reasonable expectation would be that the refrigerator would last more than 18 months. The refrigerator has already failed after 18 months of use and I am being told that they need to send a service tech to diagnosis. The refrigerator has a new technology with WiFi so I was informed from the get go they could diagnose the problem from remote. When called, they said they could not do that and would have to send a repair technician. I asked them to waive the fee since I had already paid for WiFi service and was told flatly no after at least 8 phone calls to different people in different departments. Not only do they have to send a tech to now diagnose the problem and I pay for the service call, the motor or whatever is no longer covered because its past a year old, and they will only cover the compressor. I am disgusted with the quality of this Kenmore product and will be writing a letter to corporate. Their solution is for me to purchase an extended warranty at $40 per month. Thats $600 per year. Its become crystal clear to me why the once venerable Sears and Roebuck Company is closing stores all around the nation and is rumored to be on the verge of bankruptcy.
I bought what I thought was a Kenmore Elite as that is how it is labeled (it is actually an LG). I found that out when it needed it repaired. I was told that Kenmore doesnt make their on brand anymore. My compressor is out before 5 years is up and the cost is over the price to replace the refrigerator. I dont recommend this product. I have had problems with my ice maker the whole time I own it.
It has enough space so that I can store everything I need. It saves on electricity. It is totally reliable. The color is perfect for the decor in my kitchen. I usually go food shopping at once a month to buy everything that I need for that month. I am so happy to have a refrigerator that can store all the things that I buy. The freezer space is great for all of the meats and frozen veggies that I buy. My kitchen has cream color appliances and cabinets. The cabinets are also cream and trimmed in brown so my refrigerator is just the right color for my decor. The value of the refrigerator was fantastic for me because it was on sale and the price was right. After all, I didnt want to spend an arm and a leg.
I purchased my Kenmore side by side in the spring of 2013. It wasnt until the summer of 2014 that it began to make noise. A loud humming noise. I havent had it looked at yet because it still freezes the food.
It is great and I recommend to everyone. I have the stainless steel. It looks very stylish and compact. It keeps everything cold and very crisp. I wish all refrigerators was this affordable and stylish.
So far my refrigerator has been very reliable. It keeps my food cold and frozen and fresh. I have never had an issue. The only thing I would not buy is a side by side. The freezer is just not big enough for a family size. If single then would be great. My next purchase will be another Kenmore but freezer on bottom to have more space.
It is nice fridge.. Had a sufficient place to keep all! The temperature can be set at whatever we require! It keeps the temperature constant! Keep the items so fresh every time! The features of this refrigerator is simply superb! It is so elegant and matches with the color of my interiors! The aisles inside are built with quality! Easy to use!! It makes the ice so fast and produces more ice cubes!
I love my Kenmore refrigerator. It works really well, and I have never had an issue with it. I love how much space it has. I would definitely recommend it to friends or family. I love the size. We have a large family of six people and it is really nice to not have to go to the store every few days. My fridge holds enough for two weeks worth of food. I love the size and the color. There is still no dings in it. It looks like it is still brand new. I have had it for a year now. This fridge was very expensive. I like the value that I got with this fridge. It is a great model.
It was a great fridge. Kept up on making ice even when it was so hot and humid outside. Always kept beer or soda cold and not just cold but just the right coldness. Kept our fruit and veggie good for a long time. It seemed longer than our old fridge one did. We are a big family of 6 with 3 boys one girl so we would do most of the shopping one time a month besides odds and ends and it would hold 400-500 of meat and everything else as well. It was a basic look fridge with the freezer on top, the ice box on bottom. It looked good next to our white walls. We got it from my mother when we first moved out to the state we live in. We had it for 3 years and then when we moved we updated to a bigger one and sold that one for 100 bucks.
The refrigerator was on sale and Kenmore has a good reputation. They have been around for a long time. It kept things cold and was quiet. Moreover, it was pretty. However, the ice would get stuck sometimes and it was a pain. Ice would fall out onto the floor. It would beep. I think it was faulty in that department. It happened a little too often to be normal.
Just bought a house and appliances were left in kitchen. The Kenmore Side-by-Side refrigerator was made in 2006. I unplugged it and took out the drawers and shelves. I started washing the parts after two days. I got through most of it but when I immersed the bottom shelf in the lukewarm water, it exploded! The explosion was traumatic. The thousands of glass fragment went in my hair and clothes and into the garbage disposal and all over the kitchen floor. I cant even go near the refrigerator! I would like to sue the company. Any suggestions?
There is a class action lawsuit for LG and Kenmore refrigerators sold on or before January 29, 2014. There is a specific list of models and serial numbers. The website I added later in the review has the list of models and serial numbers included. The lawsuit claims that certain LG Signature Model and Sears Kenmore Model Refrigerators contain a defect with the ice fan that is evidenced with: an IF error; low or no ice production; clogged ice systems, water leaking; the refrigerator shutting off on its own; loud motor sounds; or ticking and grinding that goes away when the refrigerator is shut off. The settlement provides: 1. Repairs, 2. Reimbursement for damages (food loss or property damage), 3. Warranty extension.Claims and Reimbursement: You can get a claim form at www.lgrefrigeratorsettlement.com (this is also the form for Kenmore refrigerators). The site has links on the left for more detail regarding the lawsuit. Complete the form and mail no later than April 11, 2015 to Clark v. LG Electronics, U.S.A., Inc. Strategic Claims Services P.O. Box 230 Media, PA 19063.In addition to having the issues described in the lawsuit, I also have stainless (is it really stainless) finish slowing eroding to brown spots on the lower freezer bin in my french door Kenmore Elite refrigerator purchased in Jan 2013. I am looking for other reviews/claims regarding the stainless finish coming off. Perhaps another class action lawsuit is in order. While the company can claim this is only cosmetic, I paid $2666.44 for this refrigerator and the brown spots are increasing weekly. I deserve a product that will last.We have purchased Kenmore products in the past with great results. I will NEVER EVER purchase another Kenmore product or buy from Sears again. This refrigerator is junk and shame on Sears for thinking the consumer should have to settle for the problems we are having. I am adding a copy of my receipt so I will be a Verified Buyer. I am also attaching images of the brown spots on the stainless. Pictures were hard to take due to lighting and position of refrigerator next to kitchen island.
In July and September my refrigerator was repaired because it wasnt maintaining proper temperatures. Right now (6 Nov) I cannot get the freezer to get below 10 degrees. It is so painful to take everything out of the refrigerator.


