This range has given us problems since the beginning. The racks dont slide well and can cause burning because they get stuck when trying to move them in and out. The range was almost brand new and I had to have the panel with controls replaced because it cracked, then a year later we had to have the whole cook top & burners replaced. Every time I use the self-cleaning feature, the top of the oven door gets a burn mark on it so now it is all brown making it look terrible in our new kitchen. It even melted the whole side of our microwave on the counter nearby in the self-cleaning mode. I had a tech out and he said it was safe and just to keep using it. I dont feel safe and it looks like trash. I called the resolution hotline and got a person who was from another country and I couldnt understand him so I asked for the corporate office. I was put on hold then disconnected immediately.I called right back and again, got a person I could not understand... She refused to give me the corporate number but transferred me. Now they tell me it should be safe and the burned top of the oven door is just cosmetic and they will not replace the door or the range. This is unacceptable and no consumer should have to accept having a range in their new kitchen that is brown and burned. The fact that it also melted the microwave nearby on the counter, does NOT make me feel safe in any way. The representative said I had to have 4 documented service calls for this problem and that the tech that was out to check it, stated it was safe. It is the most frustrating thing & I will not purchase any Sears products in the future, nor should you!

We bought top loading high efficiency low water washer SN C54547545 in July 2016. It took a lot longer to wash a load. This year 2019 it started acting strange. The clothes were too wet and I’d drain/spin again. Checked the troubleshooting section-nothing worked. My husband put clothes in dryer while I was out and the load was too heavy, causing my dryer to burn up. Now I’m looking to buy both. Washers should last longer than 3 years!

Refrigerator had enough room for our weekly groceries. The shelves can be moved easily to create the right size storage of larger items like milk and juice. The refrigerator was easy to clean, mainly just wipe clean. It operated efficiently and did not increase electric bill. Temperature stayed constant - did not have some food frozen in section that was not the freezer, as I have had with other refrigerators. The size of the refrigerator was efficient. Milk, Juice, and soft drinks all fit comfortably. In the doors there was enough room for all condiments and bottles of water. It was black, which is a color I like. Doesnt show fingerprints easy. It was easy to wipe clean. It fit in designated area for refrigerator and looked nice with other appliances. This refrigerator was a gift from parents to replace refrigerator that electrical surge ruined. The price was in range of what other similar refrigerators were priced. Delivery was free at store it was bought from. It was also installed free. It was a good price for the size and features.

Well the plastic disk in the roof of my oven is melting and has burn marks. We dont have a warranty or service contract with Sears so they want to charge us $249 to come and LOOK at it. Hello, our microwave is melting and burning inside and this is OUR issue? Sounds like a serious defect. Someone wrote in the Sears website with the same question and it was never answered. So I know I cant be alone in this melting disk microwave issue. Kenmore, WTH!? Will NOT buy from Sears or Kenmore.

My glass top oven is really and has never given a problem since I have owned it. It the best stove and greatly recommended it. I love the double burner so I can go from small to large cooking for dinner.

Twice now coming home my Kenmore stove has turned itself on by the handle. Nobody was home. I could not figure out how it could happen until I read this happened to others. Very dangerous gas smell. I felt like I would pass out. BEWARE!

Kenmore 790944464702 range was replaced under warranty once. Call in multiple times after with electric burning smell when using oven. Flashing stove top light. Repair could not fix and went out of warranty. Finally the circuit board burnt up. Wires melted to board. Was required to order a new boarded for $200 and wire harness for $200. Lucky it didnt burn down the house. Junk it and DO NOT BUY SEARS! Model kenmore 790944464702. JUNK.

Kenmore Elite has a proven record for quality and is guaranteed for an extended length of time against defects and manufacturers mistakes. It has lots of different cycles for specific dishes and silverware to offer the cleanest dishes that look hand washed and dried. They come out totally clean and sparkling every time. There is nothing I dislike about the dishwasher except having to clean the inside of the dishwasher when the dirty dishes leave a residue on the inside. It has an automatic dishwashing cleaner.

Kenmore Model 790.92202014 Oven Control Meltdown - I bought this range in early 2011 as an upgrade to my old Whirlpool range. Just shortly after it went out of warranty, the oven control unit failed. I called a repairman and a new one was ordered and replaced by him. Less than a year later, the unit failed again, so I sent the defective unit back to the provider and they sent me a replacement. This lasted less than a year again until 3-2013, only this time it blew the breaker (it never had done that before). Upon removing the back cover, I was horrified to find the oven plug that plugs into the control unit melted! I only can say Im glad it didnt start a fire. Im writing this complaint to warn people of a possible fire hazard. Im junking this range.

My Kenmore oven smells like burning wires when I use it. I see other consumers have similar complaints against Sears. My local power company has also just installed Smart Meters and the meters are causing some consumer stoves to burn out electrically. Has anyone else had their Sears Kenmore appliances malfunction just when the meters came along?

The drum was a little smaller than I would have liked, so it required multiple loads to clean all of the clothes. But the multiple settings were nice and the machine washed my clothes well. My clothes never got caught in the mechanisms and the knobs are easy to clean if they happen to get soap on them. It was a very reliable washer. It didnt leak ever and never broke down. It has a sleek, clean look. Its white, though Id prefer black. The paint has chipped a little, but its not a huge deal. The overall value is excellent. The price is in the middle to upper range, but its effectiveness and consistency makes it worth it. Not being black lowers the value slightly in my eyes.

Kenmore HE Washer Warranty Repair Disaster. Now entering the 4th month of this total **! 4 separate technician visits and the inability of the company to send proper parts (if they even exist) have made me no longer sorry to see Sears go the way of the dinosaur. The overseas call center has proven to be more frustration than help and all I can say is if this is the way of the future, we are all hosed. I currently have 3 tubs and other parts taking up space in my basement and garage and am no closer to a repair than when I called in April. I want this piece of crap out of my house along with the incorrect pile of parts they sent. No more SEARS for me.

In 2002, we had a new home built and purchased all new Kenmore Appliances. That was a huge mistake. The range almost burned our home down. When the oven got stuck on high and wont shut off, I had to throw the breaker as the oven was too hot to touch. That was a couple of years ago. Sears wouldnt do anything for me. Lets see the Kenmore dishwasher as it had two motors and three thermal fuses replaced. The microwave door is cracking all the way up the handle for no reason. The fridge drawers have broken twice. No wonder Sears is just about out of business.

The washer and dryer works perfect and I would recommend it by the company. Its easy to use and they last for a very long time. Other people has bought it and was happy too. It spins really fast when clothes are in it, cleans clothes fast and takes the stains out of clothes. And Im happy with the cycles spin on it. The cycle spins are fast on it. My washer and dryer are both white. I use both of them and got them for a good price. And the company is a great company. The value is great, the price range is great. Youll be happy with it, so will the customers on the face of the planet.

Kenmore makes some really great products. I own a Kenmore microwave and I couldnt ask for better it has a wide range of options. It heats food up quickly and its quiet. I recommend a Kenmore microwave.

I too have a Kenmore stove (Model #C970-648229) with falling racks! I have e-mailed Sears with no solutions. Ive been to their store where the stove was purchased. They even took a rack and have never returned it. They have suggested I pay for a service call to have an agent come out to tell me what the problem is... I know what the problem is - the racks no longer fit the oven! Apparently I have found out it has something to do with the lining of the walls in the oven??? Every time I have my oven on to bake something I hear this crash and the racks have fallen and my item being baked ends up spilling all over the oven. I am very, very frustrated with this. I will never buy anything from Sears again!!! And it seems they dont want to deal with this problem!! Has anyone received relief?

I have the same range and had burning wires, sparks and popping noises from control panel on range last week. Now is unplugged and useless because it is unsafe!!! I want it out of my home and Sears to replace it for FREE!!!! It is only 3 yrs old!!! LOTS of people having the same problem!!! Sears doing NOTHING!!! It is disgusting!!!! There is a lot more info out there.

Model: Kenmore Stove Model 970-687131. The stoves finish was sold as a stainless steel model, but really its just a stainless steel coated finishing not at all stainless steel at all.. I feel duped of course, because the FINISH is so terribly done its wearing out fast... (see picture attached). The proof in the pudding is that the VENT hole from the oven on the left hand side has caused the finishing to come right off. One day i was cleaning the stove and bam the finish right above the venting area washed right off... Not exactly what I call QUALITY...Next time I intend to take my trusty super magnet with me anywhere I intend to buy stainless appliances and ensure that they product is exactly that, stainless steel. Magnets dont stick to stainless steel 18/10 or higher far as I know and that should be proof enough, plus I can always ask more questions and check demo models more closer. I am definitely not planning on another KENMORE forever here after. Thats for sure...

It washed my really dirty dishes to make them spotless with no water spots. Made absolutely no sound whatever. Was very quiet. Didnt shake at all. The dishwashers size was very big. It held many of my dishes. I always had room. Very nice. A few words to describe it was spacious and big. The washers appearance was very nice and sleek with a professional shine to add to it. I personally loved the way it looked same with any other of this brands dishwashers. The value was really great of the dishwasher because the price was in my price range and I had no problem with the cost because it was a very fair price I loved.

Several months ago, while I was standing in my kitchen with my 9 year old granddaughter, we heard a high pitched noise. What happened then was terrifying. The outer glass on my Kenmore range model number 79075716893 had exploded out towards my granddaughter! I called Sears and was transferred through at least 4 representatives, only to be transferred to the repair department again. I received no help at all. Then, when I asked to speak to a supervisor, my call was disconnected. Sears needs to get on the ball when it comes to safety and not run away from the problem before someone gets hurt!

My Kenmore stove has a digital display on the top center of stove. Two weeks ago, my son was home and noticed smoke coming from the kitchen. He realized that the stove was on fire. He ran to the fuse box and turned off the electricity. He then started to put the fire out. By then, the house was on fire. He was able to put the fire out, but it was too late. Cabinets, walls, floor, and kitchen was burnt badly. It has cost more than I can afford to fix everything. Well, the fire was caused by the timer of the stove, which you can see in the picture. I tried to contact Kenmore, but of course they gave me the runaround. Now, I have a burnt kitchen. I am unable to afford to fix and cant afford another stove.

Kenmore Elite Range - Today is 12 March. My wife came home and the House was full of smoke from the stove being on high. I had cooked some Cabbage for my wife around 11:00am. I left to go to work around 2pm and left the burner on the lowest setting which was Low setting to keep the cabbage warm. She came home around 6:30pm and the Fire alarm was going off and the house was full of smoke. She tried to turn the burner off with no luck. She had to go and turn the breaker off for the range. I came home at 10:00pm and went and turned the breaker back on and the front right burner where the pot was on and it was on high again. I played with all the switches with no luck at all. I had the main circuit board changed not even a month ago by a service tech. He told me that it controls all the switches for the top and also the oven section. I had to go and turn the main breaker off again.. THIS ALMOST COST ME MY HOUSE. FOR FOLKS READING THIS, BUYER BEWARE... I will not purchase another Sears product!!!

Yesterday morning while my daughter was sitting in her living room the house started to fill with smoke. She went into the kitchen and found smoke billowing out of her electric oven which was not turned on. She got her husband up and he quickly got the stove disconnected and pulled it outside. Later that day they called Sears to send a technician to check out the stove. The technician wrote in his report that the cause of the fire was food that was in the oven. The food was leftover pizza and french fries from the night before. The stove was shut off and not in use, but it heated up by itself. I believe the cause was an electrical short (defect) that caused the oven to heat up and catch fire. The stove was purchased 4/24/2012 and I bought a 5-year warranty on it. Because of what the technician told them, Sears will not honor their warranty.

Kenmore Elite electric range # 7909802. We have had this range for six years and today the rack in the bottom oven fell, spilling the Thanksgiving turkey all over. We have called Sears about the problem and they want $120 to have a man come out to look at the range. We are not the only ones that this has happened to doing a internet search revealed a long list of unhappy customers some have been injured because of the faulty ovens.

This washer is easy to operate and works good and works faster. After washing I am contented with how my laundry feels clean and water is not dripping because it is squeeze out good. I recommend this product, it is made in good quality and we have it for four years now but we never encountered any minor or major problem yet. The appearance of the washer is okay and slim. Very traditional and just fit right in our laundry room. Moreover it is nice and easy to clean. It is really a good value of money because it came from a trusted brand and they are known of producing of high-quality materials. It is proven and tested of our small family.

We have had this oven for 5 years. In the 5 years that we have had it it has had a minimum of 2 repairs. I clean it with the automatic cleaner and something burns out in the oven. The last time I needed to wait several weeks for the part and make a second appointment for 2 servicemen to come out to pull the oven out of the wall. It is so obvious that there is a flaw with this oven. Again, I made the mistake of using the automatic oven cleaner and I am again without an oven!! It is so frustrating and Sears suggested that I google it. Not the kind of service I expect. I will never buy a Sears product again. Very disappointing.

We have had this for 4 years with no issues. Yesterday we had not used the microwave in several hours. Then my husband heard a pop in the kitchen. When we went out there the entire glass was shattered. There were small shards of glass on the stove and the floor. I have never heard of this happening. I googled it. That’s when I learned this happens if there is a defect in the glass. Thank goodness no one was in the kitchen or using the microwave at the time. A new microwave will cost less than the door will cost to replace. Go figure.

We purchased a Kenmore wall oven in late 2012. Recently we used a heavy pot and the middle and lower rack fell down. Sears service came and stated that the walls are too thin and bent when there is weight on the racks... a design problem. They wanted us to buy new wall parts - with the same design problem - to replace the existing wall parts.

We have been pleased with our refrigerators performance – it has been reliable and efficient. We have plenty of room in the fridge and freezer and we like that we can rearrange the shelves if needed. We are able to fit everything we need in the fridge. There is a lot of usable space on the door too. We like the overall appearance of our refrigerator – the stainless steel finish matches our other appliances and makes the kitchen look nicer and less dated than it did. Large appliances are expensive but, in this case, we felt like it was a good investment because its a brand that we trust and have had good experience with in the past.

Recently bought a house that is only 5 yrs old. Builder or previous owners equipped the home with all Kenmore appliances. In the 14 months since I have lived in this home, all of these appliances have either completely failed or are starting to. After only 6 yrs of use, these appliances are nothing but trouble. These machines are obviously well beyond their warranty terms so I have absolutely no recourse to have them repaired and even if I did, there is no chance that I would. It is quite clear to me that if you wish to purchase appliances for your home that you expect to last, DO NOT BUY KENMORE!!! The microwave is completely nonfunctional, the range has started to fail, the dishwasher never worked well, the clothes washer leaks and has been replaced and the clothes dryer has begun to fail. I WILL NEVER BUY A KENMORE APPLIANCE AS LONG AS I LIVE!!!

My washer, a Kenmore top-loading washer, model 2002 was purchased brand new from Sears. It is exactly 9 years old. It still washes, but for about 3 years now, it ALWAYS gets out of balance! The ONLY time it doesnt bang around out of balance is the very rare occasion I wash an extra small load. I am one person and wash 1 medium load about once a week. Sometimes a sort of large load,This washer has never been heavily used in any way. But, no matter how carefully I arrange the laundry in the washer when it gets to the spin cycle it sounds like someone is banging around inside it with a sledgehammer. The machine usually moves out of place it bangs so hard. There is no way to balance a load in this machine! Also - I HATE the safety lid lock button that makes me wait forever to be able to open the lid and try to re-arrange the load so it will not bang - but half the time - I cant really see why its out of balance and rearranging often still doesnt work ANYWAY. This was the least expensive washer they had - but I urge you - DONT buy it or buy any they have similar to the 2002 model. My mom had a Kenmore that lasted over 35 years. Boy, the old saying they dont make em like that anymore is an understatement. Im of the opinion a $300+ washer that gets medium use should last AT LEAST 15 years BEFORE it presents problems. This one started this problem at 6 years old. Also - I hope my next washer does NOT have a safety lid lock. It is an entirely unnecessary issue that presents way too many problems!

Purchased Kenmore Electric Range Model 9622 Sept. 2007. First use of self-cleaning burned the paint off panel above oven vent (which happens to be RIGHT UNDER THE MAIN CONTROL PANEL!!! Same vent drips profusely during use of oven. Days before Thanksgiving, either 2013, or 2014, large eye on left makes a loud pop, then stops working. Thought it would be no biggie. (Didnt purchase extended warranty). It was a REAL BIGGIE. The problem was in the main control panel. $650 to repair. Twice what I paid for the stove originally!(Should have just sold it without eye working and used the money to offset new range). Yesterday, while trying to heat the oven just to 375°, it made a HUGE pop and tripped my breaker. It did that twice, then, shut down 2 more times with same loud pop, without tripping the fuse. The last hoorah was when IT WASNT EVEN BEING USED!!! Same loud pop, and completely shut off. Pulled it out from the wall to find an electrical burn on the wall, and hole burned through the cover plate. Inside, the piece to hold one of the sets of wires is completely melted.

Kenmore Elite double wall oven is not safe. The top oven which I use frequently has oven racks that no longer fit. The interior wall has bowed due and the technician indicated that my oven is no longer safe to use. I will need to replace the wall which would cost me a little over $500 plus the $75 tech fee. Sears offered their warranty insurance and would cover up to $500 plus reimburse the $75 tech fee. But again, does this solve the problem? The self-cleaning will cause the walls to bow again and from what I see, there seems to have been flames that left burnt marks around the interior front vents. I am reporting my complaint to www.cpsc.org and to Sears as well. From this site, there are five reports, all a Kenmore model. I was told by a Sears consumer complaint officer that my model is made by LG and that I should call them because it is a manufacturing problem. Im not buying from Sears again.

We purchased this Kenmore range (Model C970 600531) December 2014. I decided the oven had enough splatters to start the self-clean, lightly soiled 2 hour cycle. It was on for about an hour when we heard a loud pop! The inner glass window shattered. I was shocked. I have owned self-clean ovens before and have never had an issue. Of course, warranty is off so have ordered the $200.00 replacement glass unit. Sears gave me free shipping for my inconvenience however I have to wait a month before I get it. I am so disappointed. I now find out this is a common occurrence with these ranges and I can tell you that I will never purchase another appliance from Sears even though we have supported them all our married lives, through many appliances and have never had an issue. Their suggestion is to pay for a Protection Agreement to cover this if it happens again.

Kenmore Household Microwave 790.80373310 - Ive had this unit for exactly two years. Never had a moments problem. Its an over the stove model and the other day I was running the fan on low while boiled eggs. After I was done, I noticed a smell of something being hot. I ignored it but when I went to shut off the fan it wouldnt. I tried several times but finally I unplugged it and pulled it back in. The fan shut off but I smell was stronger. An hour later I went to use the microwave and found that then plastic turntable inside as well as the smaller turntable had gotten so hot it turned from red to black and MELTED! Keep in mind, the only thing that was running was the fan when this happened. I tried to call Sears and was just given the runaround. Its two years old! It could have burned down my house if Id left it alone. Im horrified about this situation.

Bought a Frigidaire appliance package for a new home build in 2008. 36 Cooktop, 30 Double wall oven, Dishwasher, and side by side Fridge. All in stainless steel. Had to replace the wall oven within 4 years, replaced dishwasher a year later. Cooktop is now on its second service for a product recall and will most likely be replaced very soon. Fridge quit making ice within 6 years. Replaced wall oven with Kenmore Pro (another Frigidaire/Electrolux product). It had to be serviced within a year and is crapping out again but is now out of warranty. Sure dont make stuff like they used to. Rest assured that my replacements will not have those names attached. >$10,000 in 10 years time on appliances is pretty ridiculous. I gave them 2 stars because they are helpful and nice when I call for recall service.

I purchased a Kenmore oven and the racks keep falling while cooking. I called the Sears outlet store where I purchased the oven and was told to try buying new oven racks. I purchased new oven racks through Sears and still while cooking a turkey the same problem existed with new racks. It caused a grease fire and I was burnt. After several calls to Sears I finally spoke to a corporate person who sent a repairman out at Sears expense. The Repairman said he could not fix the problem the oven walls were defective. The serviceman immediately called Sears from my home on his cell phone and I was offered 20% off a new oven if I purchased from Sears.I told the corporate person I would not accept that offer of 20% and that my oven is only three years old. It should last at least 15 years and would be talking to his supervisor on the next business day. I also told him I was going to seek legal advice, expose Sears through our local news station in the SF Bay Area if this issue was not resolved. Im shocked that this has taken so many phone calls and a service call and I still was offered 20% off a new oven and not a replacement oven. I have purchased numerous appliances through Sears and never received a run around such as this. This is a Health and Safety issue. I see other complaints such as mine online regarding wall ovens purchased through Sears. We should all seek legal help and expose Sears on the way they are handling their health and safety issues.

My dishes always come out great. I never have to rewash. All I ever do is just put them up. It is fast and not too loud. Never disappoint. The size was perfect for my kitchen. I dont have a big kitchen so I need a med dishwasher. This one is great. I do not see why you need a bigger one unless big family. I needed one in black so they got me one. It is sleek and I love how it matches my other Kenmore stove and microwave. Now I just need Kenmore fridge. The price was great. One of the key factor I bought the item. And I found that I got great performance for the value. I love my dishwasher and always will.

I purchased a Kenmore brand oven approximately four years ago and this evening while preparing dinner, the glass door shattered all over my kitchen. I now see at least 100 online complaints for the exact same issue. I plan to visit my Sears store tomorrow but am not hopeful after seeing the anger and frustration of those with a similar experience.

Our Kenmore Elite Model 790.48193000 has been broken for almost two years. I am sure that Sears Warranty Service provider is waiting for the 3 year service contract to expire. After the first cleaning in the top oven, the temperature of the oven was not controllable. If set at 425 it would go to temp and then go down to various lower temperatures. Often as low as 219 degrees. Countless meals were ruined. Sears phone service providers were painfully sympathetic and scheduled 8 appointments over the last year and a half. Control boards were replaced, recalibrations were made and each time the service person pronounced the oven fine. But each time we try to cook something in the oven it is ruined because the temperature drops. We finally got moved to the elite lemon guarantee replacement department and after expressing deep unhappiness and growing frustration we were sent up to a supervisor who approved a $970 replacement credit. The double oven is selling for about $2500. How is this a replacement after a year and a half of broken oven? So dont waste your money on Kenmore or Sears products and dont buy their service agreement.

I had the original Maytag Gemini double oven range. I have now had the Kenmore Elite Double Oven Range for 2+ years. The new range is far superior. Of course the double ovens being the same size is a great help. Overall, the technology of the Kenmore range is fabulous. I have one main concern, though.... why dont they poll people that own these expensive appliances and ask us what features we want, need or desire? The timer on this range drives me INSANE! Its non-stop, and could seriously wake the dead. I know there is no way to make my second need happen, but, the bottom oven opens onto the floor..... very hard to lift something heavy in and out. Overall, though, this range is far superior to the Gemini.

The broiler on my Kenmore smooth-top electric range came on by itself and superheated. Didnt know this happened until house filled with smoke and toxic fumes. Nothing showed on stove display and cancel/off would not work. Had to pull out stove from nook and unplug to make it stop. House smelled like burnt plastic and wiring for days. Stove was only 7 yrs old and not used much by single person. Tried plugging it back in after stove had cooled down and same thing happened. Could have burned house down. Extremely dangerous malfunction!

We purchased $6,000 worth of Kenmore appliances in 2013 for our new kitchen. The inside sticker in the microwave indicates it was manufactured in China in July of 2013. On December 14, 2014, I opened the microwave and discovered the inside glass on the door had shattered for no obvious reason. I was not using the microwave. I had been cooking on the stove top, but have no idea why it would have shattered, unless there was too much heat? This is obviously a manufacturing defect but when I called Sears, they required I purchase at $259 warranty, even though the product had been installed 14 months ago. This is on top of a two-year-old top load high efficiency washer that wont start without unplugging and replugging in the power source and a refrigerator with an ice maker that was installed wrong and caused much damage from the water leaking. WILL NEVER PURCHASE ANOTHER KENMORE PRODUCT.

The Kenmore dishwasher turbo cycle does a great job. It is very quiet and it is easy to clean the outside. The stainless steel finish looks nice. I liked the Kenmore elite fridge & stove so the dishwasher and microwave matched. Although these products look nice and they all match, the quality is crap. Too much plastic pieces break off easily on the dishwasher. It needs more metal pieces/screws. Also, it uses a lot of water and it takes about 3.5 hours to complete a load of dishes.

We bought a Kenmore electric range/oven, model number 790.90152304. We used the oven maybe five times. The sixth time we tried to use it, it essentially got stuck in uncontrolled preheat. When turned on, the oven will go into preheat mode. Once the preheat temperature is reached, the preheat light goes off, but the upper element stays on. The upper element will not go off until the oven controls sense that something is wrong. By that time, the oven is extremely hot, and eventually shuts itself off with an F1 error. If anything is on the upper rack of the oven, it will start on fire due to the intense heat. Since the time of the first incident, the oven has not functioned normally.The internet is littered with complaints about this same Kenmore model. So, I can see that I am not the first customer to encounter this problem. The point is, there is a design problem with these ovens. Upon calling the Sears service number, I was advised of several plans. They told me I would have to pay a Sears tech to come and fix the oven. Needless to say, I bristled at the thought of paying to have something fixed that has a serious design flaw. This comes very close to saying that Kenmore put the design problem in so that they could fix and make a little extra money. As far as I am concerned, Sears/Kenmore should recall these ovens.

Unhappy with the vent design on door of oven. Difficult to clean and when something is spilled, it runs inside door rather than out.

Purchased Kenmore Electric Range Model 79094182310 Nov. 2017. Within 1 yr after using Self-Clean feature which resulted in scorched area to the top of oven door on left side, I called for service. This scorched panel was replaced and I was told not to use self-clean function???! During 2018 I continued using the oven, replaced the bulb and still getting scorched/brown areas on top panel of the oven door even at temps of 425 and above. Called again and tech from Indianapolis came, checked thoroughly, called for research info about this oven, advised that the oven door seems ok but heat exhaust from oven is faulty/insufficiently constructed and there is no repair/solution. This faulty electric range should be recalled and replaced.

This stove worked very well until it didnt. Ive had to replace all heating coils several time and it still quits working at the worse of times. Every time Ive used the self-cleaning feature it burns out the oven elements. I do not recommend.

I purchased a Whirlpool built HE Oasis Washer, Kenmore brand but Whirlpool constructed. It really is a piece of junk. I paid right at $1,000 in the fall of 2008 and within three months, I needed a service call. Then right after the one year warranty, I needed several parts replaced and now one year after, it has three error codes. Everyone is recommending the LG machines for everything because they last much longer! I am certainly not going to throw my money away on a Whirlpool appliance any longer. I went through the same thing with our refrigerator and microwave. I bought Whirlpool in 1980 and swore by it. I didnt replace an appliance (purchased washer, dryer, stove, refrigerator and dishwasher) all at the same time in June of 1980. All appliances lasted for 15+ years. Now, Whirlpool doesnt make anything to last! Large appliances are much too expensive to have to replace every three to five years!

I have always purchased Sears Kenmore appliances - refrigerator, dishwasher, stove, washing machine. Love them. I was sorry To hear that Sears closed down all the stores in New Jersey. I bought their products for many years and trusted them.

The handle of our Kenmore Elite oven door fell off. When my husband tightened the screws on the handle, the oven door glass shattered scattering glass throughout the main level of the house. Sears is not admitting this is a defect even though this has happened to many others. When I contacted Sears they referred me to the repair center but they are not willing to replace the door without charge because it is not under warranty or recall. The oven is only 5 years old. The handle should not fall off and the glass should not explore regardless of age.

Pizza oven (721.66993 011) still works but the microwave turntable will not turn and will not heat. I also bought a Kenmore washer and dryer from Sears and got the extended warranty. I was told after they have been to my house more than 4 times they could not give me a new set because they switched companies that handled their warranty work and they could only see where they have been to my house once. Its takes 4 times to be able to get a new set. So now Im stuck with a piece of junk that doesnt clean well or dry well.

I have friends and family over a lot, so I have dirty dishes and pots often. I never have to worry about the dishes coming out with food still on them, or my pots. Being single it is perfect for me. Even though I entertain a lot, it handles the big loads, sometimes with space left for more, and I rarely have to worry about a second load. I love the color I chose, gold or yellow because my kitchen is yellow, my stove is yellow, my refrigerator is yellow, my walls are too! It matches just perfectly. This is my first one, and I have never been so done with handwashing. It was worth every dime I paid for it! A definite asset to anyone, you will never handwash again.

I bought my Kenmore Elite Slide in then end of March 2010. It was beautiful. I had it about 2 or 3 weeks and made a lasagna. The rack fell down. It made a mess. I wiped it up as best I could and waited a couple of weeks to run the clean cycle. Our oldest was graduating and I wanted to show off my new kitchen with a clean oven. The clean cycle worked fine but afterwards it would not heat. It took the repairman over six weeks to come out and then another three months to put in a new part. This happened two more times since then. The last time I told the repairman I was going to run a clean cycle as soon as he left, I did and afterward it worked. Yeah! We replaced two of the racks also. My turkey fell out at Thanksgiving, my primerib at Christmas. I cleaned the oven again Dec 27,2011 and the repairman is supposed to come today. I paid over $2300 for this oven. I thought I was purchasing a top of the line product. I feel I should be able to clean it everyday if I want and I shouldnt have to worry about myself or my family being severely burned and maimed making a meal.

This brand is very reliable. I have owned a few different appliances from this brand and have encountered few problems. My refrigerator is at least 10 years old and still going strong. My gas dryer is also holding strong and my propane stove is showing no signs of quitting yet.

After MORE Consumer Report Research (and you have to pay for this), for 2016 Microwave / Convection models, CR rated the Kenmore Elite 79080373310 an excellent unit out of the ones tested. I ordered it Thanksgiving morning, it was installed today 11/28. The convection oven does not reach temperature. Thinking the thermometers were bad, I went out and purchased a new one tonight. The Convection oven does not reach temperature. I called Sears (the Worst company to try and reach a department), after being transferred to the Philippines over and again, I was told a technician was schedule to come out on 12/12. Guess what, I am not waiting 2 weeks for a tech to come out to tell me the part is on back order. I want the unit exchanged immediately! What kind of junk is coming to consumers that we have to deal with this? They want me to wait 48 hrs to hear from the installation team.Updated on 12/19/2015: Continuation... Sears came out on 12/12 to replace the non working Kenmore Elite convection over the range unit. The installers did not re tape the exhaust vent and the vent air is being circulated through my cabinets. The new Kenmore Elite convection does NOT WORK! Once again hit 350/450 degrees (to check temp). Youre lucky if the temp gets to 300 degrees (yet the unit said it reached temp). I asked for a service tech to come out to verify that the oven was not getting to temp. Bob came out, tried to give me a line of bull that the electricity was not good but I immediately called an electrician who said The tech is trying to snow you. Dont believe him! Bob went on to say that the heating elements are located in the left rear causing uneven heating where the left will get done first and the right side would take more time. Bob went on to say that ALL the GEs and Kenmores he has worked on and as a matter of fact, all the new microwaves are NOT GETTING TO TEMP. He said most people use it to reheat, make popcorn, make a pizza. They dont bake/roast in it. Well my thinking this is FRAUD AND FALSE ADVERTISING as well as UNSAFE. Poultry, meats, etc. need to be cooked at a certain temp. If some inexperienced person follows a recipe... put in at 350, bake 25 minutes and takes it out to eat it, the poultry, meat will not be cooked because at 350 youd be lucky if the temp gets to 250. This is now my second Kenmore Elite and they are suppose to come out today between 1-5pm to install yet another 3 new Kenmore Elite. I am beside myself that Bob said all the GEs he installed in Monsey, NY are having the same problems. To me and my opinion, that means that the vendor who they purchased the heating elements is selling bad stuff. Where is quality control in the companies who are selling these products? In addition I feel that each time they remove/install, they are weakening the cabinets that the units are being installed in. Where does it stop? Who needs to take responsibility? There should be a recall on these and/or the companies need to send out a tech at their own expense to have the microwave/convection tested. To see that they reach temperature. This is UNSAFE for people wanting to bake or roast in the units.

Oven works well with excellent temperature control so whenever you set the temp to what is called for you get the proper result. The controls are easy to use, read, and operate. The oven timer is easy to set and use as well as the clock.

My 2005 Kenmore Electric Range (model 790.96619401 Serial No. VF45126081) caught fire this afternoon. Thankfully, my husband and I were present, as were my FIVE children. We were left shaken to say the least! I was preheating my oven when I heard a crackling sound. Suddenly, I saw a spark that quickly turned to flames shooting from behind the control panel. We were able to pull the appliance from the wall and unplug it, at which point the flames died out. There was no damage in or around the electrical socket and the damage to my wall was DIRECTLY behind the vent where the flames came from. I am disturbed to see how many others have had similar experiences with Kenmore appliances.Sears has been little to no help in resolving this matter. It took 5 associates before someone even took an incident report! I was told they could send a technician for repairs at my expense, since I am no longer under warranty! This is not even the 1st issue I have had with this company. Six months after I purchased my $1500 refrigerator, there was a recall for chance of fire! PLEASE BEWARE! DO NOT BUY SEARS OR KENMORE!!!

Economical, enjoyable, and convenient. The Kenmore had the features that I wanted within my price range. This is why I initially made the decision to purchase the particular model. In terms of the brand, it is known for quality and this is why I was comfortable choosing one of their products and it has met expectations. I like the styling of the refrigerator. It fits in well in the kitchen and looks good while being functional and doing its job of keeping the familys food fresh and cold. I also like the water and ice dispenser because it makes it easy and convenient to get filtered water and I dont have to worry about keeping ice cube trays full. However, sometimes ice forms on the bottom and makes a mess in the kitchen. We havent figured out exactly why, so I wish they fix this issue and make it so that it doesnt leak water inside and cause this issue.

I purchased a Kenmore gas range from Sears in July 2010 based on good experience with a previous Kenmore stove. From the start the Kenmore model 790 made loud booming noises when using the oven. No explosions just a noise that made me fearful of using the oven and definitely reduced my use of it. I returned from holiday vacation to a stove leaking gas with the eyes turned off. The local gas company conducted an inspection and declared the stove dangerous and unsafe. Now the stove sits in my kitchen with a red tag labeled dangerous. I do not plan to repair the four-year old stove. It will be replaced with a new stove and different manufacturer. Thank you to everyone for sharing your experience with Kenmore stoves.

Purchased a Kenmore Elite Refrigerator 2.5 years ago. 3 Months ago the Ice maker started dripping water and freezing up. Cost 270.00 for a repair person to come out and realign the water feed to the ice maker. Now the entire unit is not getting cold. $400 worth of parts and a bill to me for $367 plus $99 service fee. The Kenmore Elite Over the stove Microwave purchased a 14 months ago, fan was staying on. Service fee was going to be an additional $249 for the service technician to look at it while he was already at my home. The phone center where you had to call would not discuss any other options and even had the nerve to keep me on the line every time I called trying to sell me a home warranty on appliances that are less than 3 years old!!!Is that what we can expect from Kenmore? For their products to not even last a year after warranties run out? Based on the cost of the $500 a year warranty and $249 service call repair costs they must believe that their equipment will break down at least twice a year for the warranty to be effective or save the consumer money. I Think I will try another Brand.

This very expensive electric range is inferior. The oven walls have warped to the point the racks fall down. They do not sit correctly in the oven and fall when you place trays of food on the rack. Very dangerous when a tray full of hot food falls when you are trying to move it. Control panel is now faulty and creating a toxin type smell and shutting the stove and oven down. I am basically afraid of my oven. Sears wants nothing to do with taking responsibility for these product defects. I will never again purchase a Kenmore product. Getting rid of the oven tomorrow and purchased a Whirlpool product. It pains me to not fight the battle but I cannot do without a working oven. I have also read so many other complaints similar to this one from other consumers. I will not recommend anyone to buy a Kenmore range.

I have been using this product for over a year now and it has been working very efficiently. When I load the dishes, the washer removes all food and stains in minutes and makes the dishes like plates, spoons and even big vessels absolutely clean. It states that it removes 99.99% bacteria while washing them. The dishes do not feel wet when I remove them. They are very dry and I do not need to wipe them with a cloth. It is larger in capacity than my previous dishwasher even though it looks smaller. There is plenty of room on the top rack for tall glassware and the top tray lifts and lowers for bigger pots. The sleek, nondescript stainless steel finish allows it to go with pretty much any brand of appliance that you may have in the rest of the kitchen. The top buttons are aesthetically pleasing. It looks good in my kitchen. This dishwasher was an excellent value and beat all other dishwashers in its price range. It has great price and it looks like it should have cost more.

Bought electric stove in Jan 2011. On Christmas Eve this year, I preheated oven and smelled weird electric or plastic burning smell. Wasnt sure what smell was from, put muffins in to bake. Oven cooked way too hot and burnt muffins in 10 minutes. Turned oven off and sparks, smoke and black ash poured out of top. Called Sears to see what they would do about my stove starting on fire. They were rude and wouldnt do anything other than offer over priced technician that I would have to pay for.Clearly, the oven sparking and smoking was caused by a defect in their product. Afraid for my safety, I unplugged stove until I could hire my own repairman to come and diagnose stove. I would not trust Sears technician anymore than Kenmore product and was not about to pay more money to such a worthless company. Last time I checked, a stove is a purchase that should last longer than two or three years. $260 repair, had to replace control board. I will never purchase another Sears or Kenmore product. Buyer beware!! If you purchase a defective product from this company, you are on your own.

This is my first smooth top 2 door oven from Kenmore. Before I had a coil oven which lasted for 23 years. It came with our mobile home and sold it (still in working order) before we got a Kenmore.

I purchased my Kenmore electric glass cooktop approximately 10 years ago, and its been the worst stove my husband and I have ever had! Even from the beginning! It takes forever to heat up. Ive had cheap stoves that preheat in half the time than this stove and this one cost us a pretty penny! Not to mention the burners that are supposed to be quick boil, HA! Its like that old adage, a watched pot never boils! And the minute we got it home, liquid leaked down the vent holes and got between the glass, and there was nothing in the manual about how to clean it, so there it stayed, disgusting looking for the past 10 years, annoying the ** out of me. Until today when I saw something on Google and YouTube on how to clean that, FINALLY! So I did. Well, guess what? Those darn vents are extremely DANGEROUS! They are like razor blades. Sears should make those things so they are dull around the edges. I sliced my finger open on them and had to go to urgent care. Why is it so darn difficult to clean inside that glass anyway, yet so easy for it to get dirty? Nobody want drips of grease running down inside their glass forever! Disgusting! Ir to have to injure themselves trying to clean it. On top of that, now my oven front has a gap from the glass! What do I do? I hate Kenmore! Worst oven ever!

About 2 years ago I bought the full elite kitchen appliances. BIG MISTAKE! Few months after installation of all appliances the dishwasher didnt clean well. Called for service. The idiot that came said my dishes were too clean then the fridge was leaking water by the water dispenser and another idiot said maybe we close it too hard then the double oven trapped moisture between the glass and the third idiot said because we are by the beach and its cold outside and the oven is hot - so the worst appliances service and all. I will never ever buy anything from sears ever again.

Kenmore model # 79092803013 electric range oven started smelling plastic burn every time I turned on the oven. Well, I should have turned it off but I didnt. Thanks to God it didnt cause any major damages including fatalities. The baking and broiling elements stopped working and decided to open the back panel of the range. To my surprise the control board and the harness was burned and melted until changed to complete black. They should have recalled their products knowing their safety issues. The sad thing is all my appliances are Kenmore. I will never buy their products again. Be Aware!!!

I purchased a Kenmore electric stove because in the past they were reliable and good. However now I wish I had kept my old stove. The oven takes 15 minutes to heat up to temperature. This is a waste of electricity. The temperature is not accurate - 360 degrees is 350 and the left side of the oven is hotter than the right side. The elements do not heat quickly - another waste of electricity. This is the last time I purchase Kenmore. It is frustrating and disappointing.

I turned my oven on to warm up leftovers. 20 minutes later, after I have taken the food out and turned the oven off, I smelled burning odor. My oven burners were red hot and I could not turn it off. My husband had to cut it off by throwing the breaker. Had I walked out after turning the oven off thinking it was off, my house would have burned down. This has happened so much. After reading all the incidents online, I’m afraid to buy another Kenmore. Several models are being recalled for some reason. Mine is not.

We purchased our new Kenmore Elite stove and had it delivered in November 2010 for our new home. By December 2011, we had to get the control panel for the stove fixed. A few months later, we had to call them again to fix the same problem. At both times, it was under warranty as we had purchased extended warranty. By October 2014, I was baking chicken in the oven at 350. I took the chicken out of the oven, closed the oven door, reached for a fork to turn the chicken and the oven suddenly just exploded. There was shattered glass everywhere popping on the floor like popcorn. The experience was extremely frightening and thank God there were no small children or pets around at the time. After the initial shock, we contacted Sears and only received apologies. We were fluffed off as it was no longer under warranty. We have not purchased a new one as yet but would never buy another Kenmore product again. We have shared this experience with our family and friends who are equally as shocked!

The price of the dishwasher was in the price range that fit my familys budget. It is nice to get what you are paying for and that your money is spent on a item/dishwasher that will make you say, Money was well spent. I enjoy the size, because it dont take up too much space in my kitchen. I hope that when I purchase a new one that the size will fit where we want lose counter space. My kitchen is not big, so I need the dishwasher to be a decent size that can get the job done.I would improve the function so that it is easy to use. I need a dishwasher that is easy to function, but have the power to do marvelous job of getting the dishes clean and spotless glassware. Durable and long-lasting is something that needs to be a plus, especially when this is a important piece in homes. I wish it can be controlled with a remote, so that if I forget to start it I can do it with the remote. Also, make the writings bigger, and the knobs are more easy to read as to where you can tell that you have it on the correct setting picked.

We purchased our wall oven from Sears with the expectation of quality of their name and the backing of their outside manufactures making products for them. I noticed the house smelled like wood burning and thought it might be our fireplace. The smell progressively grew stronger and stronger over the months as we used the oven. Last week I got scared and called a local appliance repairman and he asked if my oven was clean, as most of his calls are from something falling onto the heating element(s). I cleaned the oven as a precaution. My son came home from college for the weekend that night and used the oven to bake a dessert, the kitchen filled with smoke and again smelled like burnt wood.Monday the appliance repairman found the problem and said we were lucky the house did not burn down. The bottom of the oven dropped down allowing the heating element and bottom liner of the oven to transfer heat to the under cover as seen in the pictures attached. First two are the charred and burnt cabinet, third is the hot spot under the oven where heat transfer happened, the last three are the sunken bottom and heating element.

I bought two refrigerators, two stoves, an above stove microwave and a dishwasher from Sears nine years ago. I have had problems with every single appliance. I have spent an additional amount of about $1,000 in repair parts and labor. I was under the understanding that Kenmore was one of the best brands to buy because of my past experience. I replaced several Kenmore appliances because they were 30 years old and inefficient, not because they quit working. If you would like a detailed description of the parts that I have had to replace then feel free to contact me. I will never buy Kenmore again and have suggested to everyone I know to follow my lead and to not have to go through what I have had to endure. I spent over $3,000 on these appliances and have had to put money into every single unit. So much for the Kenmore name.

The best brand out there. Reliable and trusted. It washes dishes clean even the most dirty quietly and efficiently. Its a brand you can trust. Has been for years. The way the racks are arranged lets me clean more dishes and get them cleaner in one wash than other brands. More efficient means less power used and less time in the kitchen. Looks nice. Matches my kitchen. Looks clean and fits right in with my fridge. Easy to clean off the surface area too. With all the small grandkids running and getting into it, its a big plus to have a easy clean surface. Worth every red cent. The product you buy is better and lasts longer. The dishwasher will continue to give you your moneys worth well beyond when other brands fall apart. Very reasonable for a well-made machine.

I remodeled my kitchen (March 2015) and wanted to have reliable appliances that had nice features and looked nice. I purchased a Refrigerator (4674033), stove (2275233), dishwasher (2212773) and over the range microwave (2280333). $6000 worth of appliances... So far the dishwasher had a defect in the basin that leaked and destroyed my new floor. The Refrigerator frosted over and was out of commission for 2 weeks waiting for a new circuit board for a known issue. And now the gasket on the door to my stove is peeling off. These appliances were supposed to be top of the line Kenmore Elite. They have been nothing but a headache and who knows what is in store in the future.

I rent my home so I didnt buy this stove but I use it pretty much every day. Its a white Kenmore, ceramic top with 4 burners. One of those is a double burner. I just did the self cleaning on it, which took 3 hours (not as long as some ovens). It burned off pretty much everything but left some crusties between the crack of the door and the oven but other than that it cleaned itself great (I just had to wipe the ash out). The top is fairly easy to clean but to get the ceramic really clean and shiny I use the Kenmore cooktop ceramic cleaner. Its wonderful.

About 2 years after we purchased our oven from Sears the handle fell off. My husband repaired it. Then it happened again. This time the entire door fell apart when the handle came off. We called the local Sears and they came and said it was fixed. Nope. It happened again. The glass inside the door now shifts around due to the unresolved problem. Its a safety issue because I have been burned and Im afraid the glass will shatter one of these times. Sears is a terrible company and Kenmore products are not made well at all.

I bought this refrigerator in December 2012, along with a gas range which has been serviced, already, too. The refrigerator door will not close and the thermostat went out. I always get the extended warranty. My parents taught me that. They have not had to buy a TV in over 20 years due to extended warranties. When parts arent available, new. The door, per the repairman was not covered under the warranty because our abuse caused it. HELLO!! I was sitting at the dining room table and I saw the light shining. Thinking someone had forgotten to close the door, I closed it. I could hear the seal and it popped open again. IT’S NEW!! Why should a thermostat go out on a new refrigerator or the door not shut or stay shut!!! Whats worse, we have always bought Sears appliances. When I married 40 years ago, my parents gave us their old Coldspot from Sears and it was over 20 years old then. We kept it until we out grew it family wise and bought our own and kept it over 20 years, a Kenmore. Now, this. I am angry and thoroughly disgusted with what has happened to a haloed name. WE SHUT THE DOOR TOO HARD!!?? The Coldspot still works.

It has been reliable so far for 2 years and never an issue. Had one Kenmore microwave before for 15 years before it gave out and never an issue. They are worth the money and easy to use. I would recommend any product that is kenmore. Refrigerator, stove and microwave since I have owned all 3.

My wife bought this microwave oven in 2014. It came with a set of dishwasher and oven. We have been using for a long time without having any problems. Thats why I gave it such a high rating. The price was not bad. I would refer it to anybody who was looking for a nice microwave oven.

We installed a Kenmore gas range top. It is stainless steel and looks spectacular. The range performs extremely well and the temperatures seem to be very accurate. As for the value, again, I think things are grossly overpriced. We have owned this range for over 10 years and have never had the first service call.

I purchased a Sears (Kenmore) Electric Convection Range Model 790 9746. I was told that it was top of line quality, Sears dependable and would last many years. My parents had had good experience with Kenmore products so I believed what I was told. What a mistake! I have nothing but continuing problems with the Sears Electric Range. The electronic oven control motherboard has had to be replaced three (3) times because it keeps malfunctioning. I was told by the last repairman that it was because a design defect in the range caused the motherboard to overheat & fail. I called Sears and they just blew me off. I am going to try one more time before hiring a lawyer.It is sad to see how far Sears has fallen. At one time, it was #1 in quality and customer service. Its quality has deteriorated badly. Its customer service is essentially non-existent. Its lack of customer service will cause it to lose more and more customers like me. I didnt mind paying a lot of money but it was fair to expect a quality product and prompt customer service for any problems. Instead, I got a lemon which I am told has a product design and Sears seems to care less. Whatever the cause may be, I am sick and tired of paying to have motherboards replaced. All I wanted was a dependable electric range. So, buyer beware!!!

I am irate with Sears. I purchased a Kenmore dishwasher from them in December 2010, and I had my own technician install it. The dishwasher was a total lemon, and started malfunctioning the first week we owned it. After four repairs for the same problem, and eight months of begging, Sears finally agreed to replace it. What is the only catch? Since I chose to use my own installation technician instead of Sears service, Sears now expects me to pay $150 to install a new dishwasher! So, they sell me a piece of junk, and then expect me to shell out $150 to remedy the situation! This is unreal.Below is a list of everything disappointing about our Sears experience:1. Sears didnt agree to replace their product right away. It took four breakdowns, and eight months to get them to get any sort of customer service.2. Sears never informed me when I bought the dishwasher that by not using the Sears installation service, I would be responsible for the replacement costs, if the product malfunctioned.3. Their multitude of DISRESPECTFUL sales representatives ranged from sarcastic to condescending and arrogant to blatantly rude.4. I was informed that I could not speak to anyone higher on the chain of command than a sales representative. I could write to the CEO if I wish.5. Their sales representatives on many occasions reminded me that, they were doing me a favor by not charging me a $50 restocking fee for the replacement dishwasher, since my product replacement was outside of the 90-day window. Ummm, Sears refused to replace the dishwasher within the 90-day window despite the fact that it had broken twice!6. One sales representative sarcastically offered me a $10 gift card for my year of trouble.I am incredibly disappointed in Sears. They used to be my “go to store” for any appliance, automotive, and outdoor need. Unfortunately, they will NEVER see another dime from me.

My Kenmore dishwasher came with the house I bought and I was pleased with it so I did not replace it. It is and always has been a reliable brand that has proven to always outlast other so called reliable brand and has always been sold at a reasonable price. Having it is convenient. I can use it for storage and it doesnt use an excessive amount of water and it isnt excessively noisy when operating so I can enjoy TV while it works for me and I can be relaxed at the end of the day. Have no problems with it, but I would like it to use less water and electricity because both are an expensive item where I live.

I purchased a custom home a few years ago and the microwave and oven combo were installed. The paint has peeled inside my microwave and is now rusted. I have called customer service and they advise purchasing a whole new set, although this is almost new or very gently used. Customer service is not helpful (extended wait hold time; ignorant product sales representatives who transfer to other departments with ignorant personnel). When I asked to speak to a supervisor the call was dropped...This has happened on numerous occasions, so it is not just a fluke. I will NOT purchase ANY KENMORE product ever! I advise others to consider purchasing any other brand but KENMORE.

This is third Kenmore oven electric s/c. First one went into self-clean on its own, nearly burned the house down and completely charred the whole oven. Second one had two major board failures, resulting in the third. This one may or may not respond to control inputs. No more Sears stuff, ever.

I do not recommend anybody buying Kenmore products from Sears. They seem to care if you have problems but all theyre doing is giving you the runaround. They use ARS for their warranty claims and which they are rude and just plain liars... I have taken a day off work as they require a 9 to 5 window for an appointment.After calling Sears three times during that day to say I havent heard from the contractor all three times they (Sears) confirmed yes he is coming. The last time I contacted ARS myself as now Sears is closed. They told me he wasnt coming, so a day off work wasted... This has been going on for 4 weeks now, so my conclusion is I threw the Kenmore range out of my house and purchased a different brand. Take my advice. Do not buy Kenmore products. You will be disappointed if something goes wrong.

I am writing for my friend Hunaida ** (phone **). She has just discovered, after several years of repeated calls and visits by the local gas company, about her stove! The stove is/has been listed on a recall. She is frantic with fear. She never received any letters or calls. What if it should explode! What can she do to protect and get a new stove? Sears says, “Sorry, lady, the time has run out! We cant do anything for you.” The stove does not work right.

DO NOT BUY FROM SEARS! Please help to get Sears to own up to their stoves that are fire hazards... I purchased a stove at Sears 3 years ago... has plastic handle on top of oven door and is self cleaning. I used the self clean for first time and got little brown spots on handle.. called and their response was use Mr Clean eraser... spots got worse after each self clean. On December 22 2014 I put on my self clean for 2 hours, left the house and came to find out my oven door had melted! I called Sears and they said would send out tech to look at it but I would get charged for it (no warranty). I told them that it was a serious fire issue and I was not going to pay for tech to come out and tell me Yep it burned and is no good! Warnings tell you not to put plastic near high/intense heat! They said someone would contact me about the issue... after repeated attempts, no one got back to me until end of January!I had to purchase new stove as this one was unusable ($900). Sears kept asking me for model # but I did not have as I had gotten rid of old stove and for them to review the Dec 22 call... This went on until last Friday and all they could do was offer me a $50 gift card!!! They acknowledged that they screwed up and this was the best they could do! Sears does not care about their products or customers. I am out $900 because of Sears and most of you know that I am a single income parent. Worst case is that had I used the major self clean option, my house could have burned! 3 days before Christmas and Sears did not care! PLEASE POST THIS AS PEOPLE WHO HAVE PLASTIC OVEN DOOR HANDLES NEED TO BE AWARE THAT THE STOVE CAN CATCH FIRE! PLASTIC AND HIGH HEAT DO NOT GO WELL TOGETHER.

Have had dishwasher for twelve years with no problems. Previously, I had a stove that was replaced only because of style. I have never had any bad incidents with any Kenmore appliance.

My Kenmore refrigerator was a second-hand gift from my father when he purchased a new, smaller refrigerator after my mother passed. The refrigerator works well for many years and is very roomy. When the shelves are arranged efficiently, everything fits nicely. The freezer had lots of space for food and ice and enough space for large soda bottles and multiple gallon jugs. The freezer freezes quickly and refrigerator keeps foods at a safe temperature.

Poor quality material. It is rusting in every corner! Also is coming apart. The control panel is loose. The burners are getting hard to clean. The top oven, I keep it covered with aluminum foil, otherwise if you cook something and it falls on the top of the stove, it’s going to stain the paint.

I just bought a coop two months that had been renovated and the kitchen has Kenmore appliances. Dishwasher and refrigerator seem fine, but the gas range (model number 790.7050 or 7060) runs super-hot. I first noticed that the French fries cooking at 450 degrees really came out as crispy critters, so I turned the oven down about 50 degrees and its better. The real problem is that the oven is so hot that I have to run both the vent on high and a fan in order to cook something on the stove top at the same time. Ive never had this problem with any other gas range Ive had (Im 62) so its really puzzling. Now that Ive read the other comments about the ovens, I will be super careful and am considering just getting another gas range. I think this is the way this thing is designed. Even at the lower oven heat, the temperature in the kitchen is unbearable. This is from someone who hardly uses air conditioning in the summer. Anyone else have this experience?

Kenmore doesnt cost too much more than the older dishwashers did that are very loud. It was worth the upgrade because of how quiet it runs and how nice it looks. It is also easy to keep clean and the stainless-steel surface doesnt smudge too badly. It blends in well with the other appliances and looks good. Once you use it a few times, you can figure out how to arrange it so that a full sink of dishes all fit. The top shelf doesnt have as much room as it should. Larger cups dont fit on the top and have to be hand-washed. But overall it was a decent value for the money.

Has lasted for years after many uses and many kids with tons of dirty clothes and a dirty husband. Even had shoes thrown in and still runs like a champ. Plus no lost socks! Works every time all the time. Even dries faster than other dryers Ive used and its great for quick use, plus I love all the options. The price is definitely worth it. I love the appearance of this dryer. It fits my decor greatly and matches my washer perfectly even though they are different models. Its very sleek and looks like a much more expensive dryer and its a mid range price dryer. I love that it looks like a high end dryer. This isnt your mothers dryer, with the old knobs and buttons. I love how this dryer looks.

I purchased this range about six months ago, because I had an earlier model and loved it. Not so much this time. The oven bakes/roasts very unevenly, unless I use the convection feature. Recently, we found out the stovetop burner knobs are rendered useless VERY easily and VERY expensive to replace. There is a thin sheath inside the knob that fits over the shaft that controls the burner heat. This sheath often stays on the shaft when the knob is removed for cleaning. The first time it happened was by our cleaning lady, and she didnt notice that the knob was loose when she replaced it. We later figured out that the sheath had come out of the knob and just got lost. Now I am finding the sheath often stays on the shaft when I remove the knob and has to be replaced in the knob. It is very, very thin. We had to order a replacement knob and it cost $40!! $30 for the knob and $10 to ship. Not happy at all and will not recommend this product. Sad, because I have always had Kenmore appliances. No more.

My wife was baking cookies in our Kenmore oven. Thankfully she, her friend, and both of our kids were not standing near it. All of a sudden, for no apparent reason, the glass on the oven door exploded violently sending pieces of glass flying up to 10 feet away from the oven. Fortunately, our kitchen island took the brunt of the explosion. We were amazed to find thousands of pieces of glass lying on our kitchen floor.

Fire started in bottom of the oven. I tried to douse it with baking soda but to no avail; nor was I able to turn off the oven/range to stop the fire. It wouldnt turn off. I had to pull the range from the wall and unplug it from the electrical outlet. When I looked inside, the fire had gone out and you could see the charred element. Within a few minutes, another part of the element broke into two. Ive seen many other complaints about Kenmore ranges especially this model. I have not seen any attempt from Kenmore or Sears to recall or notify owners of this potential serious problem, nor have I seen any compensation to those owners who recently purchased the range.

Last week, the oven door to my 2-year-old Kenmore range exploded - shattering and sending shards of glass across the kitchen. The range hadnt been used since the night before and I had turned the broiler to low, opened the door to slip food onto the rack, and was in the process of closing the door when the glass completely shattered. I called Sears, where I bought the blasted thing.They suggested I contact Kenmore, who suggested I contact Frigidaire, who referred me back to Kenmore. No one seemed concerned that I could have been hurt and that the range I purchased in good faith and based on a history of using Kenmore appliances couldnt be used. I do not have the money to trash this faulty range or I would. I can say, without hesitation, that I will never purchase an appliance from Sears or Kenmore again due to the lack of effective customer service over an obviously flawed design. I still havent had it fixed and am sickened every time I walk into my kitchen.