Our Kenmore Elite 72053 French door fridge, made by LG, quit after less than five years. Sealed system started leaking. Sears said it would take weeks for a service call, so my advice is to avoid any Kenmore brands or Sears service, especially since Sears is a dying company. We found a good, local reputable repair person, who told us it would cost $1500 to repair. His advice was to buy the cheapest refrigerator with the fewest features you can tolerate. He said all of today’s refrigerators are cheaply made, even the SubZero. He told us people are lucky to get 5-7 years out of a refrigerator.We went with a Whirlpool side-by-side for under $1200 and if it lasts for a reasonable period, we will then discard it when it breaks. Meanwhile, our 15-year-old, $400 Frigidaire utility refrigerator in the basement is still going strong. When we tell repair people or salespeople, they say, “Oh, those are the good ones.” BTW, in buying a new fridge, we learned you can wait weeks or months for delivery. Just one of the benefits of a just-in-time supply chain and non-US manufacturing.

I have had my Kenmore refrigerator for a couple years now and I have never been so satisfied with it and if I have a problem with it they would take care of me to make sure I am a happy customer. They make sure that if something goes wrong with they send someone out right away to fix it. Some of the reasons I love it is because I have never had any issues and it helps me save energy.

Soon after I bought the refrigerator 2 years ago, the door switch failed intermittently and the fridge lights didnt work properly, but the fridge ran OK. When the switch broke totally, I ordered a new one, but after 2 days, I noticed the fridge wasnt cooling properly. I was lucky to get a service man to install a new switch, but then I found out that the defroster fan wasnt working. And due to ice buildup on the fins, I had to unplug the fridge for 2 days so that the ice would melt. Otherwise, the fridge would break and would cost a lot to repair. I found out on the internet that one man replaced his door switch 5 times. The product engineer at LG said the switches are OK for the purpose. This seems ridiculous denial to me. The repair guy said that I would be lucky if the fridge didnt have serious problems than the switch more than twice a year and sold me a warranty in case that happens. According to consumer reports Kenmore is the most reliable brand of fridge on the market of all the bottom freezer drawer models. I am not buying it. My previous fridge had no service calls in the 20 years that I owned it. I wanted a more energy efficient model, and now I am sorry..

Approximately Nov 10th of 2013, we noticed an RF error on the readout on our refrigerator and our food inside was all 40*. We had purchased a home warranty when we purchased the house so we called Old Republic and reported the problem. On the 12th a repairman from BJ Appliance Service came out and said he was afraid to do anything because he wasnt sure that it wasnt in the sealed part of the refrigerator which is under a ten year warranty so he would report back to Old Republic. Old Republic set up an appointment with Sears (A&E) Repair for November 19th. Since that time they have returned SEVEN times, replacing various parts each time, oftentimes more than once. Twice the repairman who was sent said that it was probably the fault of the first repairman that was sent. I insisted he did nothing but look at it. They finally agreed to a replacement because the fault was in the sealed part of the refrigerator but it took hours on the phone, seven times waiting for service and almost FOUR MONTHS without a working refrigerator. Twice customer service people told us that because we hadnt bought the warranty it was up to us to replace it. And we were also told by Old Republic that Sears and LG were arguing over who should replace it because it is really an LG product. No wonder Sears is failing - they used to stand behind things that had their name on them. And the warranty on this $2600 refrigerator was almost $400! Kenmore (even though it is LG product) and Sears - never again.

We purchased an LG refrigerator through Sears under Kenmore name with model number 795.71309.011. Fridge is under warranty for only one more week, and the top portion stopped working. Service man told us today that this is a problem with this models bottom drawer design, because you think it is closed but it is open enough to cause a frost problem that freezes the fan. It appears to be a similar problem to other LG refrigerators that have been recalled and the fan can be a fire hazard. Our model has not been recalled, but serviceman said we better get extended warranty because this is a lousy model. If he is telling the truth, it should have been recalled. If he is lying, its a Sears scam to scare us into buying expensive extended warranties. It also took the one week to come out and service, because they ordered a new PCB, but that wasnt even the problem.The service man said that this model has been out five years with this problem with no change in the design. There is too much play in the bottom drawer door. He changed the PCB anyway, because he said he changes 30-40 bad PCBs a year on this model. He also changed the sensor in the freezer drawer door that communicates to the PCB.I feel that in light of his information, Sears should give me the extended warranty for free. They also dented the door when it was originally delivered, and we could never get through on the 800 number to get compensation. And they count on us being too busy to follow through.

I have had no issues with the performance of the fridge. It works well and maintains the proper temperature without any problems. This is a smaller refrigerator. It is hard for me to fit in everything I need to store in it. However, with the size of my kitchen, I wasnt able to purchase a larger size model. The outer appearance is very nice and wipes clean well. I like the appearance of the inside as well but have had some of the shelves crack or the plastic edging around the shelves crack. I have had the fridge for nearly 10 years. I remember it being a good value and I like the Kenmore brand name.

It runs quiet, keeps the food fresh, only need cleaning maintenance once every six month. I have had not a big problem with the refrigerator. The defrost resistance was changed once. It is the perfect size for a small family of 3 to 4 persons. It can fit all of my needed items and it is possible to adjust the thermostat to keep the food in a perfect state. It has a very attractive appearance, it does not occupies a large space in the kitchen. The ice dispenser has a good appearance. The cabinets inside have the ideal shape to keep meats well refrigerated while having a nice appearance. It has a very good value for the money I paid. It has had only one failure due to electrical problems not related with the refrigerator itself. The maintenance is very easy, only cleaning and basic visual checking.

5 yr old Kenmore Elite fridge and freezer is not working. Ive been told multiple different answers all week long with multiple customer representatives. I have spent hours on phone calls with them and being transferred to multiple reps and departments trying to resolve the issue. This is beyond ridiculous as far as customer service. They are deplorable, simply deplorable, and no resolve.

In 2014 I purchased a Kenmore refrigerator. I did not buy the extended warranty. On day 1 when moving the refrigerator in, there were two small dents. I let it go. Then I noticed within a month that the water dispenser was dripping on the finish. The black finish flaked off and rust set in. I have been sanding and painting for four years. My advice do not purchase a Kenmore side by side. No one really stands by their product unless you want to pay a lot. Its frustrating. Since Im not rolling in the bucks I will have to keep trying to figure this out.

We havent had any problems. Everything is in working order. Cools and freezes fine. Works well, and we really love the ice maker and water dispenser. It is large enough to hold everything we need. 2 liters, gallons of milk, and twelve packs fit just fine in the fridge side. It is usually never even full... even the freezer. It looks fine. Just a regular refrigerator. It blends in well with our other appliances. It is white, so it has to be wiped down regularly to get rid of handprints and such. It does what we need it to for the price we paid. We are happy with the value.

Five years ago, I purchased a Kenmore Elite refrigerator model # 25344393407 and now I have discovered cracks in the lining of both the freezer and refrigerator compartments.I contacted Sears and was told that they know of the cracking problem but there was no recall issued. The fix for this is patching the cracks with epoxy. I understand that the cracks continue to appear, this being an ongoing problem. Checking online, many have the same problem. One technician had the nerve to say that it was due to humidity in my home, I live in NY! How dare they try to blame the customer for this defect!

Bottom freezer side by side upper 32.5 Cf. Unit was delivered and set-up. About 3 months later the unit froze up inside and then it couldnt cool. I called service and they sent out somebody to thaw it out. The unit froze up again about a couple months later. Service sent me some parts for the service man to install. The man thawed the unit and left again. The unit froze up again soon after that. They sent another service guy out to thaw it out again. This time they replaced parts and told me I could never use the Energy Saver setting. Now a couple days ago my unit broke again. It appears to have a leak in the freon system. There is oil in the drain pan. I called Service and they tell me that now my warranty ran out and I would have to buy another warranty. I would have never bought and paid $2955 for a unit that was only going to last less than 5 years. I will never buy Kenmore again.

My Kenmore has lasted a long time. It has a great freezer section. My food stays cold. I do not have to worry about food spoilage. I have a lot of room in my refrigerator for all of my food and condiments.

The Kenmore side by side refrigerator-freezer is the worst product I have ever purchased. After two years, the ice maker had to be replaced. Now at four years, the sensor for the self-defrost mechanism had to be replaced. This self-defrost unit cost $2,600+, and it is not worth the money. I would not recommend it to anyone.

Bought a Kenmore Elite Fridge in December 2013, when remodeling our kitchen. The compressor went last week, June 2019, and there is no 10 year warranty on Sears LG compressors. LG Canada was useless and stated even though it is their product, they are not responsible for its compressor. It’s a $3,500 fridge and we’re out the major cost of a new compressor. A class action suit in the USA gives us food for thought. Don’t buy Kenmore Appliances and especially not LG Appliances.

Kenmore is a familiar brand and I knew the quality. I bought a refrigerator at sale price and it served us well. I like its durability, the layout of the bins and the French door style. Its quiet and spacious. And it fits well in kitchen and fit my taste at the time of purchase, though trends have changed. Complements the other appliances. However, I would like it if it was easier to pull out to clean back and an easier to clean grille. It would also be nice if it came in colors like the Whirlpool copper - the Sunset bronze.

Its size is big enough for all my needs. The freezer stores enough food for my family and the fridge is roomy and has different containers to hold all my necessary items. Its been used for a few years and still looks brand new like the day I first bought it. I just clean it out every once in a while but if I ever sold it you would think that its brand new. Its a reliable refrigerator that has lasted a long time over the years and I would say its value means a lot to me because of that. Also, theyre good and dont make your electric bill so much. Its worth every penny I spent on it. Its the only brand I would use for refrigerators and its the best brand of refrigerator you can ever buy.

Have owned this refrigerator for a few years and have not had any issues at all. Also the price is very affordable which makes it very economical. Its a standard size that fits perfectly in my kitchen. I love that I can get the shelves and steers out easily and replace them hassle free. I own a white model that is clean and classy looking for a basic white model. Its just perfect for my kitchen. Goes well with my decor. Have had no issues or problems. There is no rust that happened to my last refrigerator which is very impressive. It cleans up very nicely and great for the money.

Kenmore Refrigerator Bottom Freezer Model 795.72022.110. If you are asked the question how long you expect a refrigerator to last, it would certainly be more than 5 years - more than likely 10-15 years. I have a 4 year old Kenmore refrigerator with a bottom freezer and the technical sent by Sears is telling me that he could attempt a repair for $500 which may or may not work (he said he would not trust that it would repair the fridge). He basically said I need a new refrigerator. I paid over $1300 for this appliance and I certainly expect it to last more than 4 years. Of course I did not purchase the warranty because you expect appliances to last. The technician is offering us a $100 coupon - you know where he can put that! I will not buy another Kenmore appliance. You would think that someone at Sears would be reviewing these reviews and take some action to correct their customer dissatisfaction.

I bought my Kenmore Refrigerator a while back and it is still in good shape. When I bought it, I didnt want to spend a lot and so I chose this one. The fridge is white and while I am not really picky with colors, you will be able to notice the dirtiness quickly if you tend to spill things. Also, we are a family of 6 so we tend to buy a lot. The normal side where you put eggs and milk is okay. The space is big and you can put a lot of things there. But, I believe the freezer side is too small. Nevertheless, everything we buy fits.

We purchased the Kenmore Elite Refrigerator, side by side. In less than five years the whole compressor was fried. It was total trash. I have never had such a bad experience with an appliance. I had my previous refrigerator for 20 years.

My wife and I bought a Kenmore model number 106.51762510 COLDSPOT. We paid approx. $1000.00 for this model. Just before the 1 year warranty expired, one month to be exact. The refrigerator began freezing up and freezing everything in the crisper. Just a thick wall of ice. I got a service scheduled and a repair man accessed the problem and ordered over $1100.00 in parts. That was more than we paid for the unit. Well, parts began to arrive slowly over a weeks time and a different service man showed up to work on it. Well he fixed it, and it worked great for 1 year. Now it has the same problem. But before he left, he handed me a thermistor and said, here you go if it ever happens again, change this out, which was a nice gesture, but it made me wonder how much quality was in the parts he serviced.So here I set thawing out my unit to change this part (5-16-20). I hope it will fix it, because weve called every appliance dealers we knew of, and it would take over a week to get one in, and during this COVID-19 outbreak, they will just deliver to your door and will not being it into your house. So with a wife thats getting foot surgery this week, and a shoulder surgery in the near future, Im screwed. I have no one to help. My mother and father bought a Kenmore chest freezer in 1964, and are still using it today. But as for me, no more Kenmores and maybe no Whirlpools either. Since it was made by them. All the parts that showed up said Whirlpool on the box. Enuff...

It lasts a very long time. I love the ice maker in the refrigerators left door. Another cool thing about the fridge is that it has a lot of space for any groceries you buy. The size is very amazing. When I first got it, it surprised me. The best part about it, it keeps everything nice and cool inside the fridge. The Kenmore 50023 has a very nice appearance. It just pops out in my kitchen. When a family member, or a friend comes over, he/she asks me how did I get it. The value on the Kenmore 50023 isnt that good but it definitely beats other refrigerator prices. I would give it a 5/10 on value and price.

Kenmore is a trusted brand. It is priced well for the value and they are updated with new color and style choices. I have found Kenmore to have a good warranty with the store purchased products as well - or with the store purchased. I wish it was easier to clean the water dispenser in the fridge but the unit itself was easy to clean and had plenty of space for our food. I love the color options and sleek designs Kenmore products offer. I am a smaller person so it is nice to have a refrigerator where I can reach all of the corners or the fridge and freezer.

Kenmore has the best refrigerators, they last for decades, the old one I had was 21 years old before I gave it up. Keeps food fresh, consistent temp throughout the interior, love all the wonderful styles and colors you can get. I think one reason why Kenmore refrigerators are better is the company has been around for many decades.

I had one Kenmore fridge for 20 years and it was still working well when I decided to upgrade to an Energy Star fridge. I have now had my new Kenmore Energy Star fridge for 5 years and I am as happy with it as I was with the one that ran 20+ years, and my electric bill is lower for it.

I purchased two Kenmore Elite refrigerators ($1000 ea) three years ago. One has totally quit cooling or freezing. Was told it had a freon (?) leak and would cost almost as much to repair as to purchase a new one. A three year old refrigerator quits working and needs to be replaced? A Sears owner/rep told me all refrigerators today are undependable and this was not unusual - something never mentioned by them in their sales pitch when I bought this piece of garbage. Others I have talked with have had the same issue with Kenmore refrigerators.

Bought Kenmore fridge 2012 when on sale on Black Friday - thought what a great deal. No such luck. Started making noise & not freezing items. Replaced a $60 part with no luck. Sears repairman comes and says its compressor, $700 to repair because I didnt think I would need extended warranty (fridge last at least 5-10 yrs). The repairman said, You def. need warranty for they are disposable items. - his words not mine. Needless to say, bought new fridge elsewhere including warranty.

My parents bought Kenmore from Sears so when I needed a fridge I went to Sears and bought the same name brand. It was really the main brand that Sears sold so that is where they took me. It was a good fridge for the price. The fridge looked good and the exterior was easy to keep clean. It was durable, lasted a very long time and took a beating and managed to look good. Moreover, I liked the removable shelves for easy cleaning. However, the main shelves were not easy to remove or change. When something spilled in inside, it would often go down the back where I could not see it and pool underneath the crisper containers. In addition, some of the larger items did not fit well in the fridge.

We purchased a Kenmore Elite 30CF bottom freezer refrigerator in October 2014. We thought we were buying top of the line for many years of peace of mind. By March that refrigerator had so many problems and 6 repairs. Kenmore agreed to send a replacement in April 2015. It is now September 2015 and the second replacement refrigerator has had 4 repairs. Kenmore will not even offer an extended warranty to stand behind their product and my $3,000. Yesterday the refrigerator was repaired again. Well see how long it lasts. All Kenmore says is that the replacement in April comes with a new 1-year warranty and to contact Sears to purchase an extended warranty. Like I want to invest more money into this piece of crap? Ill start saving that money towards its replacement which will likely be in a few short years, if that. This purchase has been such a nightmare. I do not plan on buying from Sears or Kenmore ever again in the future.

I purchased model 75523 bottom freezer Kenmore refrigerator on 11/26/2004. It has been serviced three times not including the recent service, which concluded the compressor was blown. Now what? Does Sears have any program set up for such failures of their appliances? I cant afford to replace this 7 year old fridge, what alternatives are available to consumers? Please let me no the next action in order to amend this problem. Thank You.

I like the way the Kenmore ref stays cold and that it is very quiet. It has a lot of space in the refrigerator and on the door shelves. The freezer is great also. Overall I am very pleased with my Kenmore refrigerator. It has worked very well for me except that the shelves arms fall off, the doors dont want to stay shut at all times, hard to find light bulbs to replace it, ice maker dont work, not enough storage in the freezer and not enough drawer space. I also dislike the color. But it has never gone out on me and Ive never had to replace anything major on it.

Lot better than most, lasts longer, energy saving, has lot of storage, doesnt take much room. I would recommend this product to anyone who hasnt had it. Seems to fit just about any size kitchen. Has lot of room inside. It holds all my necessary items. I would 100 percent sure recommend this product to all my friends and families. This product is one of the best refrigerator I have ever had. It durable, doesnt take much space. Its usually affordable. If not most places will let you pay in payments or full whatever your prices can go. Its rather cheap than most fridges. Id recommend this product on its value to anyone who needs it.

I couldnt ask for better. Everything was chilled perfect and the freezer kept everything frozen without too much frost. Plenty of room for my 6 member household. I know for a family of six it was more than enough room so if your family is 6 or less it would be a wonderful fit both top and bottom. We had two 18 pound turkeys in the freezer and still had more than enough room for more not to mention the inside door space. I think as far as looks you cant be disappointed. Its sleek clean and above all goes with all decor. If your look is modern, old fashion, or just whatever works, I think its a universal type of appliance. If I had to make a choice on what type of refrigerator I could buy, have ,or be gifted I cant say I could think of another one that would in my opinion surpass the quality and capacity of the one I have. Great size, check. Great look, check. Big bang for your buck, check. What more could you need.

Havent stopped on me yet, works just fine. Freezer doesnt hold much but enough food. Gets cold real fast. Beverage if you leave in freezer for about 5 minutes they will be froze. Size a decent size but freezer doesnt hold as much food as I want it to. I have to keep going to the store for meats. Other than that its great. Work just fine. Pretty nice. All black is the best one. Fits right in its place. Gives the kitchen a nice elegant look. All colors look good. Freezes good. The value a little high for the size but it will work. Always catch it on sale. Look good. Ok for the price I guess.

I got the black model, and I love it - very shiny - only downside is that it does show spills and splashes a lot. Inside, it is very bright and clean looking. Overall, very slick! I have no complaints about the size, has more than ample space for a 3-4 person family - the freezer is more than adequate for two weeks of frozen goods - and while my fridge is usually very stocked, I dont run out of room! Fridge works fantastically - I set everything around the middle setting and havent had to adjust it too much. It stays cold and frozen - cleans easily - and hasnt broken down yet! Also, not overpriced and you get your moneys worth with this model!

It very spacious and keep the freezer very cold and freeze ice fast!!! Vegetables last longer to me! Love the space and large doors. The handle on the door is great. If you have kids, easy to reach and pull open the fridge. The size was okay I wish a tad bit bigger!!! The shelves could be a little more apart!!! The racks should be more space and the doors are very light which is great when you have smaller kids over. The appearance is okay and I would love to try the new stainless steel ones but maybe in the near future I will! The size in the outside is small. The value is good quality and a good investment and I would recommend it to anyone! Give it a try, I promise you will fall in love with it and recommend it to your friends also.

My Kenmore is a side by side 25 cu. ft purchased at Sears. I love the storage space which I can customize, adjustable shelves and automatic defrost. The only bone I have to pick with this refrigerator is that you have to change the filter for the water dispenser approximately every six months. If you dont, it would probably take about an hour to fill a glass of water, lol.

It is a nice refrigerator, has plenty of space, and keeps my food nice and cold. High build quality too! I also like the grey color of it. That way it does not turn yellow from the light. This Kenmore refrigerator has adequate space for all my food items. It has plenty of drawers and slots for food and drinks too. Id recommend it for sure. This Kenmore refrigerator looks very nice. Because of the grey color, Fluorescent light does not make it change colors. I would value it as pretty expensive because of how nice it looks and the build quality of it which is very nice.

I chose the Kenmore refrigerator because Kenmore is a good, tried and true dependable company. When I go to my fridge I dont think about the motor going out but that its a Kenmore and this baby will last forever. It was spacious and the extended personal choices of the cold settings were easy to use and convenient. I absolutely loved the soft close doors and drawers too. However, I disliked the lack of color options. The designing team could have designed a less basic and more comprehensive look to the modern generation bracket that I fall into. Also, if Kenmore would have added more features in the water and ice and if the control panels were lit well like a blue LCD that would be just perfect. Other than that, its a literal peace of mind.

Kenmore customer service is horrible. Was given a price over the phone. When the technician came out the price more than doubled. Spoke with a supervisor by the name of Freddie who was worthless. When ask to speak with his manager was told they are not taking calls. Asked for the managers name. Was told they dont give that out. I have spent over 10,000.00 with Kenmore and will never spend another dime with them if this is the way they handle business. I work in customer service and would lose my job if I treated customers this way. This refrigerator cost me $4100.00 and the compressor goes out in 25 months. Are you kidding me? Buyers beware. The compressor is under 5 -10 warranty but labor cost 500.00 really.

I have used this fridge for 4 years and it still works great and it keeps cool and it is good on electric bill as well the performance. It is the perfect size. It will fit in all spaces and it dont take up that much space but it holds lots of food. It is great to own. I recommend this fridge to all. The overall appearance is basic but it is nice because it goes good with all cupboards and counters and looks good with everything and it is white so it goes great with my white walls. The perceived value is that I believe it will hold its value because its still like brand new and its quiet so it will last for years to come.

Kenmore refrigerator was on sale and was the cheapest model for all the aspects of a refrigerator we wanted. It also was the biggest we could afford at the time so we had to make do. The refrigerator has plenty of space for everything you can imagine and keeps everything at the right temperature. It has a water dispenser and an ice maker too. Although I wish the freezer was a little bigger. It is smaller than the fridge. And I would have liked a different color but this was all they had. Overall, it has ran great and has definitely met our expectations.

My Kenmore Refrigerator was a floor model and it was on sale. The refrigerator is spacious and works to its capacity. The shelves can be adjusted. It had an overhead freezer and ice making machine. It fits in the wall space and it only stopped functioning once in four years. However, the bottom gaskets keep breaking and the freezer ices over sometimes. Also, I would make an extra meat compartment and would put a bigger thermometer in the back of the refrigerator so I can read it. Nevertheless, I am very pleased with the Kenmore refrigerator and it has met my initial expectations.

We shopped around and considering the price, warranty, and features the fridge met our family needs and expectations for the needs of cooking and storing food. The fridge was reliable, energy efficient and it worked for a long time not needing repairs. We like the ease of cleaning on outside and wipe down and maintaining. The most difficult part of cleaning is usually the inside but this one was fine. But it could have a better ice maker. We have historically had good experiences with the Sears brand of appliances, but sometimes the ice clogged up and didnt dispense as it should needing some manual fixing.

Kenmore refrigerator are very reliable and last long-term. The brand has a very recognizable name and it is an AMERICAN brand which is a plus. Kenmore line is also available in many store locations. They are always modernizing their brand.

It was more than what I expected and delivered on every aspect. Many people told me good things about it but I never expected. It was very cool and clean. All of my beverages in pristine condition. Down to the innovative edges and every inch and every parameter in just a structure of it was magnificent. Its very boldly made. I like it. The perceived value of the fridge is beyond measure and without boundary and you will not find another product that will live up to the expectations of this. I was very satisfied overall. I would definitely recommend to friends.

The best thing about this refrigerator is the appearance, it makes it desirable for the buyer, because of its beautiful colors and the sharpness of the material. The bright makes you reflect and the best is to buy it. One of the things that attract attention is the price, very suitable and affordable for all people who want to have a quality refrigerator. A refrigerator that tends to all kinds of inches and fits a lot of things because of its good design and spacious size, both high and wide is excellent.

I love this brand, hasnt failed me yet! My most recent purchase is a Kenmore refrigerator and I couldnt be happier, it fit perfectly in my new home. Ice maker, water dispenser, and tons of room in my fridge and freezer.

The refrigerator after just 11 months, before the one year warranty expired, started collecting water in the bottom floor of the refrigerator (upper unit) and did not cool anymore, lost lots of food. Called their technical repair number, they sent a “technician “ who basically told me it was my job to fix it, that the problem was that I needed to defrost the refrigerator completely, wait a couple days and plug it again in order to defrost the ice that would collect on the back wall and resulted eventually in water pooling at the bottom and not cooling; never mind that it was the middle of summer and that I owned only ONE refrigerator. After many sour discussions with their repair service (How can a less than one year old refrigerator suddenly stops working?) and their insistence that they would NOT give me a new refrigerator, I decided to do as they said: defrost it, wait 2 days, plug it back. It worked for 4 months, after this period it starts all over again with same problems, called again, this time however, I was told it wasn’t under warranty any longer (1 yr 3 months old) so I had to pay for the repair, trip of technician and any parts. I refused to do that for a basically “NEW” refrigerator. I have had problems with this refrigerator every 3 or 4 months and as of now, less than two years old, I’m so frustrated that I’m ready to acknowledge a “loss” and move on, get a NEW refrigerator; obviously making sure it is NOT A SEARS BRAND or any manufacturer related to SEARS. Wondered why they are in bankruptcy? DO NOT BUY A KENMORE OR SEARS APPLIANCE in the short life they remain as a business. SEARS does NOT take responsibility or stand behind their appliances. We should have a class action suit!

My refrigerator is four years old, and it has been trouble-free. I bought it on-line from Sears, and it was delivered and set up without issue. Its quiet and couldnt be happier with its performance and appearance.

I love my refrigerator, very dependable and durable. I love the ice water and ice dispenser. I have enough space for all my foods and keeps my fruits and vegetables fresh and crisp. I love the side by side. I can shop more now in one shopping trip. It is very attractive with the ice and water dispenser on the outside. Very convenient. The side by side refrigerator gives me more room for all my food and vegetables and my gallon of milk and juices. And it is easy to clean the interior and exterior. The value and the quality of my refrigerator, also the quality and workmanship is top rated. Is everything I look for and wanted in this refrigerator.

The entire unit has plenty of space for your needs of a family, Id say up to 7 people. The refrigerator and freezer space is large enough to hold whatever it is you need. The freezer has never iced up in 13 years, which makes me thrilled. If I had to replace my unit, I would certainly consider another made by Kenmore as I HAVE NOT had any trouble with this one AT ALL. It is a great piece of equipment, just like Kenmores other equipment. You can not go wrong buying a KENMORE!!!! The size of the refrigerator is almost too big for my family of 3. When the holidays come around and I have 17 people at my house that is when I am thankful for the capacity of the refrigerator. The refrigerator holds everything I need it to hold and more. This is a refrigerator that should be highly considered when purchasing a refrigerator. You wont be sorry if you buy one. The appearance of the refrigerator is clean. I have a white refrigerator and is very easy to take care of when something gets on it. With having an upper door for the freezer and a lower door for the refrigerator, this makes it easily accessible to get to the item you need. The refrigerator and freezer has the ability to switch which way the door opens, so whatever way your kitchen needs the unit to fit it will accommodate. Nice. Everything, nowadays, is very expensive. However, like the saying goes You get what you pay for and with refrigerators/freezers you need a HIGH QUALITY one. Kenmore is known and lives up to its name so as you may pay a little more you are getting a much higher quality for your money. Its worth it. Having my refrigerator for 13 years and it is still running like day 1 says a lot to me. Money is tight and I am not having to run out and buy a new one for any reason. Bottom line - Kenmore is a great value for your money.

Its your pretty basic fridge, no bells and whistles such as ice makers. But in the 8 years or so Ive had it, there have rarely been any problems that needed addressing. It does the job well and doesnt affect my electric bill in a noticeable way. And on those occasions of power outages, it manages to keep things cool/cold until the situation is sorted, so I dont have to clean it out and start over.

I have a Kenmore refrigerator in a rental home. There was plenty of room and I like the spacing on the shelves. I was able to move some of the shelving around as well to adapt it to my needs. However the freezer was too small and it did not have an ice maker. If I purchase another Kenmore I will make sure to have the ice maker a part of it, look for one with a bigger freezer, adaptability on the shelving and a lot of room in the doors for condiments. But the ref was fine that I always comparison shop and by the main model that impresses me the most at the time.

I have been a loyal Kenmore customer for over 20 yrs. Still have Kenmore stand alone freezer working well for 20 yrs and an 11 year old Kenmore refridge which is now an extra. We replaced appliances and went with the Kenmore Elite French Door Bottom Freezer, Model starting with 795. Within 1 month the water filter was bad and not dispensing water. Per tech, they said to replace the filter. I did that however the 2nd filter did the same thing within about 2-3 weeks. We have no water issue! Obviously we dont want to replace expensive filters for the rest of our lives every month. They replaced the head within the filter compartment but that didnt help. Both technicians said it is a common and known issue with the fridge. Bad design of the filter.Sears now will not replace the refridge and want a tech to come out again to validate that it cant be fixed, and then maybe they will exchange or replace refridge. It works fine without a filter using the bypass dummy filter. We specifically went with this for the Active Stainless finish which means if we wanted to stay with that, then it would be the same underlying mfg brand and design. Extremely disappointed they put this product out for the money spent. They will lose a long-time customer for life if this isnt resolved to my satisfaction. Dont buy!

It runs great, smoothly and quietly. The exterior is easy to clean and manage (it doesnt show fingerprints or spots as much as other stainless steel products) and the interior is durable and functional. I love this refrigerators size. It fits all of our frozen and fresh items perfectly. The shelves are easy adjustable and the baskets make for easy access. The exterior is a great color and easy to keep spotless. It easy to keep fingerprints at bay and to keep looking fresh and new. Kenmore is a great name for appliances and this refrigerator keeps up to that name and promise. For the price this is an outstanding fridge.

I bought a 3-door Kenmore (made by LG) top-of-the-line 31 cubic foot and have the same problem 3 times! They replaced the mother board 3 times and the heater for the defroster. I get an funky error message on the LED display, the water no longer works, the deli bin freezes over and the refrigerator only cools to about 45 or 50 degrees. Im looking for a Samsung now. Sears Outlet is loaded with the exact same refrigerators.

Keeps things cold, a lot of room. Keeps veggies fresh. Fits great in my house. It has a Lot of storage room. Easy to clean. Good seal when closed. It has not given me any problems. Fits perfectly into my house. Holds a lot of food. Ample freezer room for my family. Ample room for veggies and meats. I am very happy with storage size and could not ask for more. I do not have to worry about overstuffing. Nice clean appearance. Very sleek and modern. Fits in and makes my kitchen look up to date. No one has complained about how it looks. I am happy with the handles and its modern fit in my home. Excellent value. A clean sleek look with lots of room with all the added features. The food storage is amazing and keeps my food at the right temperatures. I would not even think about buying another type. I have had no troubles with its functioning and I would recommend this fridge to everyone.

Our Kenmore fridge is a very basic, low-price appliance. It is a white refrigerated box for keeping food in, the kind youd find in a motel kitchenette or an inexpensive apartment. Its not appropriate for a family and you cant fit a great deal into it. Still, its acceptable for a single person or a couple who want something utilitarian without any bells and whistles. Also, it would be good for a vacation home.

Bought my fridge 2.5 years ago. The cooling element for the fridge had stopped working but the freezer is still operating. Sears repairman had to order new part 2 weeks before he can come back out to replace the part which was delivered 5 days after his service call. 2 weeks without a refrigerator because Sears does not have enough repairmen.

I liked the size of the Kenmore refrigerator. Its not too big, but its still able to fit all the food I would like. I really like how simple it was, and what it looked like. I really like the color of it, and that it has an ice maker. I like that it has a place to put cheese, and a place to put butter, fruits and vegetables. Its very functional and I thought it would be perfect for my family. It wasnt too horribly expensive too. I wish it had a water maker attached though. Its also not as easy to clean as I would like. I would also like for it to have the ability to change the temperature in certain places.

Large freezer, able to fit several weeks of food, helpful for large families. Indoor ice maker and water, extremely nice feature. City water was filtered without an extra system being installed. And no extra freezer space taken up by trays. Large deep freezer drawers for extra storage. Adjustable containers in door made it easier for more storage in the main fridge. Allowing for bulky items such as milk or pitchers to be stored in the doors. Cleaning was simple, with parts all being removable. Parts dismantled and reassembled easily. Large and bulky making delivery difficult. However, replacement parts were expensive. Also, no color choices other than white were available.

Purchased a Kenmore Fridge from Sears which is manufactured by Electrolux. Purchased it in June 2016. Have had the repairman out four times for the same issue of not staying cold. They do not want to replace the fridge. They want to send repair person out a fifth time. It will be over a month without a fridge. This is not acceptable.

I really like and prefer the side by side doors rather than the classic top and bottom. Ice and water dispenser is also a must have. Another important feature I look for is adjustable shelves. No one person is the same and the same goes for food organization in your refrigerator. This Kenmore refrigerator caught my attention because the sale price and the features I previously described. However, I dont care much for stainless steel anymore as I find it more difficult to keep clean and looking nice with children in the home. This refrigerator is also very heavy and hard to move. Once a year I do spring cleaning and my previous refrigerator was quite easy to move to clean around. This thing is a beast and took both my husband and myself to move for five minutes of cleaning. There should be some kind of wheels or something to assist in this.

The Kenmore Elite Refrigerator Model # 795.7402.411 has fail twice in two years with the same error code Ef-rf. We had the service man out in June of 2016 and it was still under warranty but it was about to expire so we purchase a extended warranty. The Sears repairman said they were having a lot of problems with this unit. Well now a little over a year later my warranty is off and it stop working with the same error code. I called service and they stated that the warranty is over and another year contract would be over $300.00 for another year. After reading the complaints about this type of fridge it seems that Sears is aware of the problem and they blame it on LG and there is nothing they can do because it is made in Korea and they are ripping us off by charging another $300.00. It is time they stand by their Sears Elite fridges and have LG come up with a resolution with no cost to the consumer. These fridges are not cheap. Maybe it time for a class action suit?

Ive owned many Kenmore appliances and have found them to be economic and reliable, the price was good for the size and features on this particular fridge; looks, reputation, ice maker and water dispenser in the door, room inside and lighting. A lovely, roomy efficient refrigerator. Clean lines, ran very quiet and consistent. Just a great addition to my home and kitchen. I also liked the store, delivery service as well as the warranty. But, I had it looked at for a couple of issues. The ice maker and dispenser seemed to be just part of that refrigerators MO. I loved it regardless as it was so lovely. The water filters were pretty costly however. The ice maker would freeze up and not dispense ice. I had to turn it off, open freezer door and wait for ice maker to thaw.

We purchased a Kenmore Elite refrigerator and it stopped cooling and we called Sears/Kenmore and they sent multiple people on 4 different occasions to check it out and all said that it was the compressor and we still have warranty on it. To add insult to injury one of their affiliates by name Intelfix paid $100 deductible to them and still they have not fixed my appliance nor replace and whenever we call they will give us a run around. I cant believe we have all of our appliances from the scam of a company called Sears/Kenmore.

My Kenmore refrigerator works great. It keeps all the food at the perfect temperature and the freezer always keeps the ice cream hard just like I love it. It is so easy to clean and looks great in my kitchen. I havent had any problems with it like the other refrigerators I have had in the past. I highly recommend Kenmore brand to everyone.

This refrigerator has been a blessing all the while I have used it. I have never had any problems with it. I enjoy this brand and this product. This fridge is perfect for me and my family. I would definitely encourage it to my friends and family to use. This item never breaks down and keeps working all the time. My refrigerators color is just the right color I like. It is black and that is my favorite color in the whole wide world. I would not trade it in for another one for any reason. The value of this item is still the same I believe. It still works as good as before. I paid a decent price for it and I think I got a great deal on it. This brand is the best.

Crisper keeps veggies crisp, milk dont freeze, items on door stay colder, freezer has more than enough room for what i need it for and it is easy to keep clean. I can store more food and left overs in me refrigerator than most other people I know without it getting so cluttered I cant find anything. It match what I wanted instead of me matching its color. It is silent running and really easy to keep clean and it fit the space I had to put it in. It was not the highest priced one out there but has features that gave it a higher value. The finish alone was worth it to me. Overall nicely priced.

The product is very roomy and has enough storage for all of our groceries for the month. Keeps everything fresh and its top of the line! We never have any trouble keeping our veggies and fruits for an extended periods of time because the crispers keep a constant separate temperature from the rest of the fridge.

Keeps food cold, have plenty of shelves, drawers and compartments, does not cost much to run. My electric bill has reduced a little bit. I would recommend this product. The size of the refrigerator is the perfect size for me and my little one, but I also have a 14 cubic foot freezer for stocking up when things I use go on sale. The price was right, crisper drawer works well.The refrigerator looks like a regular refrigerator. The surface is easy to keep clean even with the finger prints left by the toddler. It is easy to move to clean behind so dust doesnt build up. I think it was a good value for the money I paid for it, on sale of course. I try never to pay full price unless absolutely necessary, friend and family days are usually the best time to buy.

After purchasing Kenmore 106.51773510 we had a service tech come out to check why it did not produce much ice. He verified that it produced the proper amount of ice - 8 cubes every 1.5+ hours. This large side by side can barely produce enough ice for a single person, let alone a family.

A ton of room for freezer items. Really loved this as a member of a wholesale club and was able to save money buying items in bulk as freezing them. The size of both the top and bottom compartments are large. There is a lot of room in both for items of all sorts. Really helps to find things you need. The fridge fit in seamlessly with my newly renovated kitchen. It is sleek and modern, and I got a lot of compliments on it from people who saw it. Got a good deal on this product at Sears and the energy efficiency was very good. Saving money from being able to store a lot of things and see them all, not losing anything to lack of sight.

This refrigerator is quiet, stays at the temperature you set it at, makes ice cubes perfectly, keeps food at the right temperature, keeps frozen food frozen. Even though it is a side by side refrigerator, there is a lot of room in the refrigerator and plenty of room in the freezer. I have no problem storing everything I need. We have the no fingerprint finish and we love it. The refrigerator is 12 years old and it still is a very attractive addition to our kitchen. It looks as if it is still brand new. I dont remember what we paid for this refrigerator, but I know it was worth every penny considering how it is still working and the fact that we havent had any problems with it.

I had one and it failed after 8 months. It took me two weeks and multiple visits to try to repair before Sears finally decided to replace it. I had to spend many hours on the phone yelling to get anything done and was without a refrigerator for 3 weeks.

Kenmore is a nice brand, its reliable, good price. I have a Kenmore refrigerator and its the best appliance I have.

I had absolutely no problems with my Kenmore refrigerator. It kept my food cold and replaced the ice in a timely manner when completely emptied. The water and ice dispenser on the door was a brilliant idea. Was new to me and very convenient. The only reason it was replaced was because we needed a bigger refrigerator.

The reason my husband and I chose this refrigerator in particular was its size. It was perfect for our location. It was also the color and features we wanted and needed. The built-in ice maker was great, it kept up well for my family of six people.

This Kenmore top freezer fridge is 10 years old and still works well. We have had a couple of service calls due to the freezer (with ice maker) freezing up. Now we know to keep the bottom shelf of the freezer free from crumbs to keep the drain holes open. Overall I would buy this refrigerator again.

Kenmore is a good quality brand because it is reliable. It is cheap and does not break down as often as other fridges. I like the ones with the freezer attached but sometimes the ice maker leaks water.

Id really recommend this refrigerator because it makes the food and drinks so cool (cold) and so good to drink and the food makes it so it doesnt get soggy and all that. It can fit all my items I got from the grocery store and it can fit all the things I look at and I put it in and it fits well as a gazelle in a farm. OMG, this is the best refrigerator ever! It is the biggest refrigerator ever. I love this refrigerator! The value is $2250 so for that price is good for a refrigerator. :D I love this refrigerator so much!

I still have my first Kenmore refrigerator from 30 years ago. It still works. I replaced it with a bigger one when my family outgrew it. Its in the garage and I use it to store extra soda cans and bottles. I store frozen veggies and fruits in the freezer section and anything else that doesnt fit in the fridge in the kitchen.

I loved the overall refrigerator and its performance. It ran quiet and there was sufficient shelves, however, I did not care for the freezer. For the most part, the refrigerators size fit all of my need items, except during Thanksgiving. I found it difficult to adjust the shelves to fit my 25 pounds turkey. The overall Appearance, for a standard refrigerator with a top freezer, was appealing. It was easy to wipe down and keep shiny. I would recommend it. The value was in line with what I got, but only because it was on sale. I would not have purchased this item for the non sale price. It was a pretty standard or basic fridge. No special features or bells and whistles. Nothing special inside, pretty basic.

We bought a top of the line elite french door refrigerator. Within the warranty period the freezer and ice maker froze up. We had two repairmen that visited. Each diagnosed a different problem, but the freezer has continued to freeze over the following two years and is NOW out of warranty. We have to totally empty refrigerator and freezer monthly to let the unit thaw out.

I needed a refrigerator and I reviewed all the newspaper circulars to see which stores had the best price. I also did an online comparison to follow up. It was the right size and had the right compartments that I needed. It also kept things at the right temperature and it had enough shelves in the fridge part. It had all the things I was looking for and was easy to clean. I liked all the features of it.

It just works really good. Im happy with it. It keeps things very cold and has a lot of room. I have no problems with it. I enjoy using it and looking at it. Ive always had a small refrigerator so when I purchased a new one, space was a big issue for me. I am happy to say that I made the right choice. The fridge looks really nice in my kitchen. It makes the kitchen appear beautiful! I like just looking at it everyday. I got a good deal when I purchased this fridge. The value of it is great. Im glad I got it now. I wouldnt have another.

We bought a Kenmore refrigerator just over one year ago, and now it wont stay cold (this was our 3rd fridge because the first two broke down leaking within the first couple weeks. They were under warranty so they were replaced). Anyhow, this third fridge lasted a whole year.... ridiculous. We spent $1,000 on the appliance. Average lifespan of a fridge is about 7 years. Our warranty was one year, therefore we had no warranty left. When trying to call to talk to someone I could never get through EVER. I tried several times. I then tried the chat service. I made an appt (only time available was a month out). I tried several times through the chat service to complain about the fact that we have only had it a little over one year. No one could help me, they would just say sorry, for the inconvenience. I continued to get the runaround. They would just send me to all different departments via the chat service.I also tried four different phone numbers (that were either given to me on their online chat service or phone numbers I saw on online) however, ALL the different phone numbers linked me back to the same automated service. I was on hold for over one hour and hung up because no one answered. NO ONE helped me. I am shocked. Since we have only had the fridge for a little over a year, I felt that it would be nice to talk to someone about this and hope to get some sort of discount. Never will I ever purchase a Kenmore appliance again. Awful support and customer service. I have never written a negative review before so please take this in consideration. I would hate for anyone to waste as much time as I did.

We purchased a new Kenmore Elite refrigerator in November 2016 for nearly $2600. Now it is November 2019 and the control board has stopped working. The part is on back order and can take 7-10 business days. Thank goodness I purchased the 3 year extended warranty because they are sending me $300 to help with the cost of lost food, also sending me $115 to help towards the purchase of a compact refrigerator I had to get in order to get my family of five by. This whole process has taken three weeks. Once the new part is installed I will be looking to extend the warranty again as I no longer trust this refrigerator. I do not recommend the Kenmore Elite.

The Kenmore refrigerator that I purchased two years ago made me happy to own because of the technology provided that significantly made my previous refrigerator look outdated. It seems as if the new Kenmore was a top of the line model that keep food at a reasonable temperature and provided more space for food.

To me it is an older but regular refrigerator. I have had it 5 years and it was used when I got it and I have never had a problem with it. I would like a larger freezer section. There is not enough room for all my tv dinners, smart ones, frozen pizzas, ice cream and ice cube trays too. It is all white with the opening bars on the right side. Nothing to complain about for me. If I was buying new I think I would probably go for a colored one - bronze, tan, light blue. Value has been great for me.

I’ve had my mini refrigerator with freezer for 18 years now. And the only thing that broke on it was the thermostat switch broke. This refrigerator was and to me still the best interiorly designed mini fridge and freezer ever made. It’s getting so old now, that’s why I’ve decided to by a second one for the 3 time in 18 years. Just to have in the basement, but they all suck in design and they really do not last long at all????! But the one in my room just keeps on fighting like a muscle car???? Kenmore please bring back the old mini interior design and quality... Please!

Kenmore refrigerator is a good brand with an excellent and reliable reputation. It is also energy efficient and has fair pricing. Additionally, it has adjustable shelving, water dispenser, and ice cube maker. The black style finish makes a nice appearance. However, it should replace plastic drawers with glass, more usable space in the freezer, and better finish on refrigerator since its hard to clean in certain areas.

This fridge and freezer hasnt needed any repairs or caused me any hassle in the 4 years I have had it. Performance certainly isnt a problem as Ive never had issues with it. The size of the fridge is nice, not too big or too small, however it could use a little more storage space in my own opinion but it is nonetheless still satisfactory. I really honestly was never too crazy about having a white fridge just because it gets dirty so easily but this one is easy to clean off so I am still happy with it. Not an eye sore. As I said I think this was a great value as it is durable, reliable, and good sized. However Ill mention again my desire for it to have had more storage space.

Kenmore is the best refrigerator that I have ever had! We have never had any issues with it and it is very reliable. Also, I would recommend it because of the amount of storage that you can have for all of your groceries. My family and I have been using Kenmore ever since we switched from our old one.

The refrigerator was large enough to hold my food and had compartments to organize fruits and dressings. The freezer was large as well. The size was large enough to fit large food items and small items were compartmentalized in the refrigerator. The set up for the refrigerator was helpful. The refrigerator was sleek looking and blended in well with the rest of my kitchen appliances. I liked the leaner design and it was not clunky in my kitchen. I believe it was pricey but I bought it a while ago. I have had less expensive refrigerators but they did not last as long as this refrigerator.

We purchased this refrigerator (Kenmore Refrigerator Model 970-420423) on April 26, 2012, and it is the noisiest fridge Ive ever seen. The motors keep constantly running. Apparently, it has 3 motors in it, and with requiring so much pressure, every time we open the fridge portion, the top freezer pops open and often. It doesnt close completely, leaving a gap of about 1/4. If a person is gone all day, they can easily find that the freezer section has been open 1/4 all day. Were so dissatisfied with our purchase and because it takes awhile to realize its problems, Sears would only send a repairman out to check it out. He says the material they use to insulate the fridges now does not do anything to soundproof them. He gave the reasons for the freezer door popping open which doesnt help us any. Were very sorry we purchased from Sears. We wont trust them again. This product is supposed to be made by Maytag, so, watch out.

Its spacious, works properly, has temperature control settings, it has a freezer, it has compartments to store vegetables and fruits, the door has spacious shelves as well. It is a reputable brand that manufactures quality products.

We purchased a Kenmore Fridge french door with bottom freezer in 2010, Model # 795.78406.804, Serial # 0004MRHR19777, Mfg. Date 2010.04. To date, we have had 5 occurrences of the fridge portion turning off. No light, no error code, no cooling, just shut off. The first event happened sometime during the spring of 2011 while we were away from home. Lost complete contents of the fridge. Called Sears repair (note: no longer under warranty) and had the controller/computer board replaced at $350 plus labor. Thankfully bought extended service plan because 8 months later the same thing happened..... again replaced same board. This failure action continued a couple of times over the next few months and we were told by service to unplug the unit for about 5 minutes and it would restart. It did!!! Service person (a contractor for Sears) told us he has serviced other units with the same issue and if the issue is not with a defective component, the unplug/replug procedure works. Well it just happened again and the unplug/replug procedure worked again. Low and behold, my wife found out from the manual that the unit should be shut off if you are away from home for more than about a week. Makes us wonder if this failure mode is known by the manufacturer and is programmed into the controller. Kind of an unusual way to go Green, dont you think. Will likely scrap the unit after I carefully research other brands. I say scrap because I do not want to burden anyone else with the unit by donating to charity.