My washer and dryer have both been very good to us. Weve had them about 4 years now, and the only issue weve had is the dryer quit heating one day and we needed to replace a tiny, cheap part. No problems since then. Thanks Kenmore!

My experience was absolutely delightful. I liked everything with the Kenmore refrigerator. I never had any regrets or disappointments with it. The person that purchased said they got it at a very reasonable price. Everyone is very pleased. I would definitely purchase this brand refrigerator if the need was to arise. Since receiving the refrigerator as a gift, I have obtained a matching washer and dryer.

My Kenmore is a plain-looking white dryer, nothing fancy. It has one button for the setting and one button to push and start the actual dryer. If I usually want something to dry very quickly, I usually put it on the extremely hot setting and it takes less time to dry. Although it doesnt fit all my needs, it gets the job done and is better than drying clothes outside or going to the laundromat. If you are looking for something simple to dry clothes in, this is for you.

Very good reliable washer, not much noise while running. Would highly recommend to friends and family looking to purchase a washer or dryer especially of this quality. Extremely reliable, never gives me problems, has more than enough room for everything I need to wash including jeans and heavy quilts and linens. Great appearance, sleek, slim, and fits nicely in my kitchen. Really like the nozzles, easy to read and easy to use even if youre unfamiliar with a washer. Decent price, great value for those that are on a budget or looking to save on electricity. I noticed reduction in my bill in comparison to old washer of similar size.

My Washer and Dryer worked great with just the right functions, with a big family and busy schedule, needed a great working washer and dryer that was very reliable and great performance. Im a short person and this machines were just the right height for me, so my laundry was always so easy to do. I bought both washer and dryer at a great value, from the appliance store, these machines lasted me a good 8 years with constant use, normal wear and tear. These machines are very durable. I recommend this product to all families.

Performance of this particular washer is great. It cleans my laundry very well. I especially love how well it clean and remove stains from my young childs clothes since he is a very rough and tumble play outside in the dirt, fishing and camping etc. Gets all those fun-filled stains out, nearly always, on the first wash. I find this washer to be very reliable. I have had it now for some time and have not had any trouble with it as far as mechanical or broken parts. Holds up well even with doing laundry daily. I also have a matching dryer, maybe not exactly matching, but the two together are very visually appealing. Most laundry rooms arent clean, organized or aesthetically pleasing and I am proud to leave the door open to that room because it is the opposite of all of which I just described. The clean sharp look of the washer and dryer for sure make this area of my house more modern and wonderful. These two items I purchased and own are more expensive than a majority of your standard washer and dryers out there. I feel, however, they were worth the extra money spent. I would spend that again due to my satisfaction with these appliances.

Kenmore Series 500, top loader washer with automatic load sensing - Ordered online, everything went wrong (multiple order numbers) from beginning to end. But, my biggest complaint is the actual washer. It has an automatic water sensor that doesnt give you enough water to completely wash the load. Even after two rinses, the clothes still come out with lint on my black capris (washed separately). They are not thoroughly washed and result in a big tight knot in my washer upon completion. I have tried deep wash, but theres no way to get additional water in it. The water sensor barely gives you enough water to get the clothes damp. I hate it. Give me the old fashioned one with a knob to select water level, and an agitator would be nice too. Not sure what genius decided washing clothes with no agitator and no water would be a great idea!!!

I loved my Kenmore. Very reliable. It handled a family of 7 very easily. They were the large capacity style machines and worth every dime. I would recommend the Kenmore appliances to anyone looking for dependable washers and dryers.

It works every time I use it so I am happy that I havent had to fix the dryer. My washer is me more and I havent had to get that fixed either. I am overall happy with my experience. My washer and dryer both seem to be very reliable. I do laundry every week and it always works for me. Sometimes it makes a loud noise but it seems to fix itself. I consider it reliable. I guess the appearance of my washer and dryer is fine. They are both placed in the basement so it doesnt matter very much. If we move them upstairs I will want more attractive machines. My value on these machines is very good because they were given to my boyfriend and I and we havent had to put any money into them to keep them working.

I feel it works great and I was very satisfied and would buy again. I would recommend anyone to buy washer or dryer that is Kenmore!

Purchased a pair of HE Kenmore (Whirlpool) washer and dryer on June 23, 2016 for a total of $1,523 for the pair. After following the operations manual to the tee due to frustrations of clothes not getting cleaned, this washer without the traditional agitator in the middle just DOES NOT get clothes clean. So we tested the washer for two months but when we gave up, we found out that Sears will not take them back or replace even ONE day over 30 days. I AM CONVINCED THAT SEARS LOST CONFIDENCE TO STAND BEHIND ITS PRODUCT! Equally, this is why I lost confidence and loyalty in SEARS. My wife and I have been wondering why Sears products and customer reviews have gone so bad that they have to close one hour earlier than everyone else and where did all the shoppers go? You can learn why real quickly by shopping at your nearest Costco, whose customer service is through the roof! I was willing to buy a new pair with the agitator in the middle of the drum to no avail. Sears management, what else are you looking for to gain back customer loyalty? If not interested, simply close up shop, and some other hungry retail chain will be glad to take your place.

At first it was the problem but I have a contract and I am very pleased with it and its repairs. Great refrigerator. Would not trade it very the world for any other brand. What can one say about a refrigerator except it gets the job done that it is designed to do. I am satisfied with it and would recommend it to anyone who asks me. It was terrible the first years but it has gotten better over the years. I have learned how to keep it free from lint etc. It has given me great service.

Reliable and consistent. I have never experienced any type of problem for over 25 years...with both washer and the dryer. When looking for a new washer and dryer, the key criteria will be energy efficiency, price, reliability, space and sound in decibels. The dealbreaker on purchase of either a washer and or a dryer there would be primarily the price. Will stick with Kenmore due to experience and reliability.

It was very simple and easy to use. Put it on what time you wanted it to run (or by type) and hit the start button. It also would sound when it was drying. It was nice knowing it was time to get my clothes out. I hate wrinkles. When I had my Kenmore dryer it was constantly being used. I had 4 kids and 2 adults to do laundry for. The only time it didnt dry the way I wanted is when the lint trap was full. Sometimes I would have to dry towels twice; I have thick towels. My Kenmore was white all over. Front loading, easy open and easy close. The control panel was on top extension. It made a clicking noise as you turned the knob. Writing on the panel was black and if I remember correctly brown. It did show dirt easily, so I was constantly having to wipe it down. I honestly dont remember what I paid for it. I know that it was the best value at the time. I know that I never did regret getting it or the price I paid.

Clothes come out very clean, never backs up or becomes uneven. Doesnt use an abundance of electricity or water. Large enough to wash comforters and bedspreads in easily. Can do a couple sets of sheets, whole load of towels. I wash a lot of clothes and usually have an overloaded clothes basket but never have a problem with fitting anything in it. White machines can get dusty very easily, especially with the dryer right next to it but it is very easy to clean inside and out. No rust whatsoever. Didnt have to pay an arm and a leg for a good washing machine. Have had it for quite a while and have never had any issues with it, which is amazing considering how much it gets used (which is daily, if not twice a day).

After two years of use it would not spin right and clothes stayed wet and had to wring clothes before putting in dryer. We had to call someone to fix problem then it started working alright.

We bought this washer in ginger color and it started to rust in the top around the soap dispenser. We contacted Sears and we were told that rusting was not covered in their warranty, and they wanted us to buy their additional warranty policy. The washer has continued to rust and it looks terrible. I believe that they didnt put a protective seal on the paint. The washer and dryer are in an inside laundry room.

I have both a washer and dryer made by Kenmore. They were a housewarming gift from my aunt and uncle back in 2003 when we moved into our house, and they are still going strong with no issues ever. I use our washer and dryer a lot, and they have never given me even a minute of trouble. I like it that Kenmore produces products that are built to last. I will continue to purchase Kenmore products in future and I will recommended them to everyone I know. I also like it that my Kenmore washer and dryer are very low maintenance. The only maintenance I ever really do are I clean out the dryer filter regularly and I run the occasional vinegar rinse through the washer to keep it fresh. Other than that, there hasnt been the need for any more maintenance!!! Thank you Kenmore!

It only lasted us about a year and quit on us. It should work longer than that. What a rip-off. I had a refrigerator from Hotpoint that lasted me 14 years. Why cant a dryer last that long? It was a simple washing machine. It did not have all the digital stuff on it, which is the way I like them. I dont like all of those digital stuff on it. That makes it complicated. Not a very good value if you pay all that money and it only works a year. I would expect a digital one to break easier but this was one of the simple ones with just knobs on it. It should not have stopped when it did.

Im happy with this machine, gets the job done and is good at it. I would purchase again if given the option. I would also recommend to family and friends. Has been very reliable, no hassles, breakdowns, no nothing. I havent had to have it repaired or replace. I can wash a load of laundry and know that my items are nice and clean. Very Proud of this purchase. Nice, clean, and sleek. Does not look outdated and fits my home decor perfectly. Best Purchase to date. I got a great deal of this washer and dryer set. The value is well worth the price. Having my own washer and dryer has saved me hundreds of dollars from going to laundromats. Very good purchased and well invested.

The Kenmore washer was ok. It could have been better. Maybe I need a bigger washer. I feel that maybe the washer and dryers you all make could be a little smaller for us short people cause the tube is deep that we cant reach all the clothes at the bottom of washer.

I have the set and the washer is fantastic. A part went out years ago and replaced it with no issues since. The dryer has had the thermostat and heating element changed and now something else has gone out and it will not run. But it ran great when it did. Other than my washer and dryer being clean in appearance, the overall shape, size and construct doesnt phase me and looks pretty consistent from one brands product to the other. I received mine as a gift from my mother, so in terms of value from the standpoint that it was a gift, the washer and dryer are badass.

I own a Kenmore washer and dryer. Weve had a Kenmore in the household for as long as I can remember. Ive never had a bad experience with any of the appliances weve had. I would not hesitate to recommend this brand to anyone.

Uses low water and cleans well. The dryer dries fast and is very quiet. Easy to balance. The washer cleans very well with low spin rumble. I love this washer... great warranty and long lasting product. I have had mine for a few years and never had any problem with either even the paint holds up to many uses and loads. I like the appearance... its compact but yet big enough for large and extra large family laundry loads. Easy to read controls and a very hard and sturdy paint finish. After a lot of physical in-store research and online searches the was the best price around for this great washer and dryer combo. With the great warranty its even a better value.

I have had Kenmore devices for a few years now. Kenmore appliances have always been simple to use! Never had a problem with having to repair my Kenmore washer and dryer. Clothes always came out exceptional! Overall great company who makes great products.

I had one of the first touch panel washer and dryer from Kenmore. They were sleek black and had a night light panel under the top lip of the appliance. They were incredibly durable, many custom cycles and a joy to use for many years! When I sold my modern home in the hills of Nashville, the buyer had it written in the contract that the Kenmore washer and dryer remain in the house! I miss them!

I received my washer and dryer last year and I love everything about them. Drying time is quick, washing is a breeze. I love these products and I would recommend to family and friends. My washer and dryer are very reliable, I have no complaints about either of them. The dryer dries perfectly and the washer washes beautifully. My washer and dryer are both white, the knobs are at the top on the washer, the dryer is a front loading machine. They complement my laundry room very well, and I love these products. It was a great purchase. The perceived value is 600 for the pair, it was a good deal for the pair and I havent had any complaints about them. Its a great value for the money. I would recommend to anyone looking to purchase these items.

Purchased July 2011. Motor died March 2012. Rotary belt needed service January 2013. Now with lid open machine with begin new wash cycle on its on for the past week or so. There is a short in the electronics. We need to unplug the machine and then plug it back in between loads. There are 2 of us and do about 3 to 4 loads of easy laundry a week. So now after 4 years our efficient washer will be added to the local landfill. We grew on Kenmore and will never buy another. The heating element in the dryer purchased at the same time is fading. After reading reviews were not alone.

The dryer does its job very well. It is fast and leaves the clothes fully dry on the first time. All the buttons work great and there is no off balancing going on. The washer fits all of my needs. I do about 3 loads of laundry per day back to back and the clothes do not stick get stuck or anything. It also can hold a king size comforter which is great. The dryer is a white front loading dryer and the metal it is made out of is very durable. I have no complaints about it. The buttons are steel and the handle on it works very nice. The value I paid was worth it. I paid one hundred dollars for it on sale and I got a deal I think. It is well worth the money I have had it for two years and it works great.

Looked nice, thought it would be good being it was a Kenmore. Bought it about one year ago. This is the very worst washer and dryer I have ever had. I will not buy another one. Kenmores in the past were the best. I am buying another one, it will not be a Kenmore. Tried to give it back and a refund, Sears told me I was too late. Not a happy person with this washer and dryer at all... I will be looking for a old fashion washer and dryer, not a sincer kind. One that I can control the level of water, control my options of heat on my dryer. Washer and dryer that is easy to understand instructions. A washer that I dont have to buy a washer cleaner so my clothes dont stink, and so many more not good things... Deal breaker would be a washer and dryer like I have now. One that doesnt twist everything into a knot. One that gets clothes clean. One that I can control whenever I want to repeat a function and more...

Got machine free. Was 26 years old then. Have had it for 8 years and works great and cleans very good. Never have had a problem with machine since I got it. Works as if it was a new machine but it is a relic in my shed. Mfg. could learn from OLD KENMORES! They make nothing but CRAP these days and there is plenty of proof by the massive repair bills floating around. Appliances today are not reliable. Sister bought a new Maytag with dryer. Computers keep breaking down and it costs a small fortune to fix! Doesnt matter on cost if machine lasts. Today most of my friends who have purchased new machines (last 3 years) have all had their machines repaired. Does not say much for the quality these days. My Kenmore - 32 years old still runs great!

Thanks to Kenmore, I am absolutely in love with my washer and dryer. They have never let me down and I will NEVER use another brand!!! When its time for a new one, Im going with Kenmore. You can bet on it.

Washer and dryer work perfectly. Had them for years with no problems. We only buy Kenmore appliances. We have had some of our appliances for decades. Washer and dryer is always reliable. Clothes are clean and fresh. Towels are always fresh and soft. Kenmore has the best appliances. The appearance of the Kenmore appliances work well in any home. My Kenmore dryer is so old that it is the old avocado green from the seventies. Value just goes with the Kenmore brand. Not cheap. Very good quality for what you pay.

We bought this replace our Whirlpool front load dryer and found that it was a much better quality. It took much less time to dry our clothes and never scorched. It takes less than half the time of my previous dryer and after a year we havent had a single maintenance issue. It is heavy duty drying for many towels and jeans but has never damaged a delicate item as well. Its a great fit for our smaller sized washroom. Lint is easy access and the controls are very easy to understand and set. The door is easy open when hands are filled. Considering you must pay more for better quality this dryer was a great buy. We didnt overpay and still have the same performance of much pricier options. Definitely a great purchase.

Kenmore has some amazing products that will not disappoint. I’ve purchased the washer and dryer and they lasted 15 years or more with a minimum repairs. My laundry is clean the first time and my dryer gets the job done. Kenmore is the only purchase I would make for my laundry needs and my kitchen needs... Excellent.

I contacted Kenmore right away. I got no response at all! Washer model number 110.5072011. Date of production is 3/16/14. This washer is JUNK! It senses, fills, drains a little, refills, sits for hours on end. Its now a month old and I baby-sit the piece of junk otherwise it does nothing. Ive never hated anything more. It should not take hours for a load. I wanted new because the old one at least 35 years old was taking what I felt was a long time to wash. This is what I get for thinking. At least the old one ran, washed the clothes faster, I could open the lid anytime I felt like it. It actually switched cycles! I hate Kenmore, will never buy anything made by them again. Im going to buy another Brand new washer but it will not be a Kenmore! Im not scamming anyone else into this pile of garbage either. Im using it for target practice! (I live in the country so I can do that) Im recording it, sending it to Kenmore! They are the worst company out there! Bad products. Horrible customer service. Ignoring consumers just makes them angry. So good-bye Kenmore. I hate you, will post reviews about you, your horrible product everywhere. Avoid this washer! The dryer I bought with it is fine but this washer will make you angry every time you touch it.

I have always shopped Kenmore appliances before shopping any other brand. My current Kenmore washer and dryer have gone through 22 years of service with very few repairs. I love them and will replace them with Kenmore products when appropriate.

It dries your clothes fast but does NO damage to them. Its quiet when it is running. It lasts a long time. I love it, good brand to buy. It has never gave me any problems for as long as I have owned it and that says a lot to me. You want to buy a good product and I would say this is one. It has a nice sleek modern look to it but I think most washers/dryers look almost about the same so really you cant go wrong with the look of them. You want a product that gives you bang for your buck (a good value) and that also lasts a long time with no problems and that is what I got.

Poor quality on Model 1105072012 Kenmore washer. We bought this washer, and a dryer on 3/17/2015. The washer was so noisy, we took it back. Second washer had a broken pump, and flooded the house. This is the 3rd one, and after 1 year it simply stopped, with the lid lock light flashing. Couldnt get it to self diagnose, so I bought a new lid lock ($56), and after running for part of a cycle it did it, again. Called the store... And SURPRISE!!! They have no record of the sale OR the extended warranty!! Same type of problems with the toaster, and coffee maker, so we will NEVER buy ANYTHING from Sears/Kmart, again!! Since we cant find the receipt, its a lost cause.

It dries really fast, just gets noisy when it goes really fast, but overall its one of the best dryers I have ever had - and had quite a few I went through. And so far has lasted. The dryers reliability has been great. And it has been through some rigorous daily grind. Its still like new. The clothes come out fresh, nice and hot right out of the dryer, and we have a very big family to test the reliability. The dryers appearance at first seem like it looks like the rest but when you look at the features, you will be amazed at the potential to never take your eyes off of it when you do your laundry. The perceived value I got was spectacular. With what you all get for the durability, stability of this dryer, you would pay more for a different name to get this all in one dryer you will ever need.

I have had a Kenmore washer and dryer that lasted for at least 8 years. We recently moved and left the Kenmores at our house that we sold. I think the new people will have some year of service from our Kenmores. Also, we left them a Kenmore refrigerator with side freezer. Sears has good quality Kenmore appliances and I feel I can always trust Kenmore appliances.

It cleaned the clothes well. Was large capacity. It was durable & long lasting. It was also easy to use and easy to install. I liked the multiple cycles the most. It always performed to my expectations & never let me down. It always got my clothes clean and I never had to worry about it. It lasted way longer than I thought it would for the money. It had a clean simple look to it that would fit into any decor & would pair nicely with any similar designed dryer. It is what I expect a wash machine to look like. It was well worth the price I paid seeing how durable & long lasting it was. If you are in the market for a machine that wont break the bank & will last then this is the machine for you.

It always does the job and well. It really cut down my laundry time so I can get more done during the day. It is very reliable. The dryer never broke down. If you would like a long lasting dryer I would definitely recommend this one. I was not impressed by the color options. The options that were available did not go with the color scheme in my laundry room, however it was an affordable price and had great reviews so I went with this one. You definitely get your bang for your buck. I have not yet had to do any maintenance work or get it tuned up/fixed so I have saved money doing this. Also I do not have to use it as much and long as my previous dryer so I save money on my energy bill.

Cleans great. Washes and extracts perfectly. I have used the dryer for less time and clothes come out very clean. I would recommend. Great value/great price. The large load fits a lot of clothes. It keeps up with my household of two men, one teen and one female. And football uniform items. Few washes a day and never lets me down. It is not a fancy front loader but I prefer the top loads. It has everything I need and is a very nice washer. It is simple but what I need. The price was excellent. Great value for a great washer. It is one of the cheaper styles but like I said it has everything I need for a great price.

Kenmore Elite HE 4 - Since 2004 I bought the pair. It cost a lot over 2000 but worth every penny. I put a long term warranty on it. Worth every penny. My first front loader in over 20 years and I cant say enough about it. I have it serviced every year to be sure it is running right. I love this machine. I had the matching dryer but it was gas and when I sold my home I moved into an all electric apt. Would love to find that dryer. I had the stand for it. I carry a long term warranty on it. A great machine.

This dryer has AMAZING performance. I have very large comforters and had to always bring them to laundromats because of the size, until I bought this. It is very efficient on energy and spacious enough to wash some of the largest items. The reliability of this unit is SPECTACULAR! I have never had a single issue with it, not one. Others I have owned I have had issues with a few years into owning it. The appearance of this is great! Its attractive and elegant. It was a little more expensive than others in its class but with the savings in the energy usage and the physical size of the washer as far as what can fit in it, it is WELL worth the extra cost than others in its class! Value wise I HIGHLY recommend it!

Dryer was formerly owned. Was used previously for over 5 years and I have used it 4 plus years without any issues. Just clean lint trap after each use, occasionally vacuum lint from under lint trap and you are good to go.

Very satisfy of the perfect washer machine! I will recommend to buy that for everybody! And better to buy with dryer machine in complex. Theyre perfect, fresh and dry.

I have owned my Kenmore for about 3 years now and it still run like it is brand new. My mother had used Kenmore while she was raise me and my brother and sisters. And she was very happy about it so it was kind of passed along to me. I will never change what type of washer and dryer machine I own. I am a customer for life.

Its easy to clean, runs quietly. Very durable, great value. Have owned for over 7 years. I would recommend this Kenmore if you are on a strict budget. Also energy efficient for me. The Kenmore does not require a lot of space. I have three people in my household including a 3 year old so there enough space for all the different items we refrigerate. I choose the white color to match any color and it fits well in my kitchen. Does not attract hardly any dust or lint. Easy to clean. Has sturdy door handles. Because its energy efficient I save on my monthly electric bill. Also my food stay fresher longer. All drinks get cool quick and stay cool so my grocery bill is manageable.

It cleans really good and dries my clothes fast. Its dependable and reliable and it doesnt break down like what I used to have. The price was reasonable for both dryer and washer combo.

Kenmore stackable washer/dryer - I think its ridiculous that you spend over a 1000.00 on an appliance and cant even buy parts for it. You have to order them and wait days!!!! If Sears is going to sell them they should carry parts. I should not have to pay 2 service charges. Rip off.

I have owned my Kenmore washer and dryer for 8 years now and absolutely love them. I have had no issues at all and both washer and dryer machines are very efficient. Im looking forward to buying another set soon and we will absolutely stay with the Kenmore brand.

Strong... Fast and everything you would want. Not only does it quickly wash all your clothes. It gives it a special soothing smell that makes it AMAZING. And when I bought it... It was cheaper than other dryers and washers. I love it. It has a Nice... Professional... Cool look. I would look at it and be like DAYUM you is a fine washer. But then other ones are like What the hell is that. VALUE is perfect. It looks good. It washes good. It is new. The only thing I would change is how long it would stay a good washer.

Its an easy to use appliance, and in all the years Ive had it and used it there have been no problems with its operation! It does need to be cleaned to keep working well, but its worth it to have such a great washer and dryer. It also had a lot of settings so you can safely wash delicate items or avoid shrinking your favorite shirt! Its an incredibly reliable washer and dryer system. Ive had to clean it out a few times, but its normal. Its also great at washing all size loads. Ive had large loads of towels, and each one had come out clean and then were able to dry easily.They can sit side by side or they can be stacked on top of one another. I have mine sitting side by side and arent too bulky and certainly arent an eyesore. Overall they look sleek, modern, and simple. My washer and dryer systems were an excellent value. For how well they work, how it looks, and how long they have lasted me I got a great value. It also was a good price for all the features they have like being front loading & having multiple washing and drying options.

We purchased a Kenmore Elite front load washer and dryer in 2011. In the same year that the one-year warranty expired, the washer quit working. The Sears repairman informed us that the motherboard on the washer was bad. The cost to replace was just under $1,000 and it was not covered by warranty. A washer that costs $2,000 should last much longer than a year. The laws in most states impose a warranty of merchantability on sellers and manufacturers. If a seller puts an item on the market, it is required by law to make sure that the product is fit for its stated purpose. Now less than 10 months later, the brand new motherboard has failed again. I spoke with both the Sears and the Kenmore service representatives, who were polite. However, they were unable to offer anything satisfactory. Both offered a $320, 1-year warranty that covers repairs up to $500. Anything over $500 comes out of my pocket. Basically, a $180 benefit which is not a real benefit. I will probably sue Sears and Kenmore for the defective product to recover the purchase and repair expense. This has nothing to with their stated warranty, which is contract law. I definitely will not buy anything else from Sears or Kenmore until they improve their products and repair policy. I have seen many other similar complaints about this washer. It should have been recalled.

The dryer has lasted a long time. We like the quality and durability. We have a family of 6 and go through lots of laundry every week. The dryer occasionally makes a high-pitched squealing but it comes and goes and does not affect usage.

On 2/19/2010, I purchased the Kenmore Elite Washer Model # 796.4102. I also have the Kenmore Elite Dryer Model # 796.8102. Both units have provided nothing besides headaches, damage to our clothing and frustration. I will never do business with Sears again (rumor has it you are going out of business anyway).First of all, my motor went out on my washer that has a 10-year warranty. Sears would not stand behind their parts warranty since I did not have the A&E guy come out and service it and pay him $75! It cost me for labor $114.50 and $147.00 respectively just for labor to fix the defective motor of your product. For the parts, it cost me $69.55 & $55.90 respectively. This was for the Stator Assembly and for the new wash machine motor. I have receipts for all of the OEM parts and service work that was completed by Tolson Appliance Center Inc. 540-347-3030. Jim did the work. Nice guy.The motor on the washer burnt out. The washer also leaks water when you wash towels and has a defective design flaw in how it vents the water in the back. My pan fills up and drains water on a regular basis. The unit is at fault and Im out of pocket now (not to mention the time and frustration) to fix just the washer - $386.95. The cost of the washer was $1127.99! This does not include setup, delivery etc., charges...We also purchased on the same date as the washer the Kenmore Elite dryer (dryer cost = $1057.49) model # 796.8102 (Electric). Its under four years old and nothing but problems, frustration and damage. In 2011, we had Sears come out and allegedly fix the removable lint dryer for $129.00 on Friday, October 14, 2011. Then we called and complained about the design flaw with the lint dryer filter (the removable slat that has the screen where each time you remove it to clean off the lint) a.k.a. lint trap. The customer service people said it was warped and sent us a new one. The same exact issue happened again in under 3 months. My Nike sweat pants are damaged ($60 bucks). All of my wifes camis are damaged; our 900+ thread count sheets from Italy are damaged. The dryer lint is a serious design flaw that is causing serious damage to our clothing and we are very upset. I have pictures and receipts of everything, all of the parts and labor service work and all of the damage to our clothing.Now, last week, the dryer stopped working. We had an A&E guy come out who said the motor in the dryer is fried and that to fix everything its going to cost us (with the new control board) over $500! This is crazy; not even four years old and both units are ready to be hauled to the curb and are causing damage to our home (leaking washer) and to our clothing, dryer - lint trap design flaw. Now I dont have a dryer that works and spent almost $400 to fix the washer and now you, Sears (A&E), want me to fork over $500 to fix the washer that is not even 4 years old! I dont think so; this has to stop! Im done doing business with SEARS and will not spend one more penny with SEARS Holding.Stand behind your products. Replace my dryer with one that does not have the design flaw with the lint trap, refund my cost to fix the washer (parts & labor) and replace my washer with a washer that does not leak. Does Sears sell appliances to fall apart in a few years and ** customers with repair, parts and service work? This is completely unethical. Why would someone design a dryer with the steam option that vents directly into the electrical controller board to make the board electronics damp and crap out? Why would a white box appliance that should have a minimum design life of at least 10 years be crapping out in under four? Why would Sears sell a washer that constantly leaks water and pose potential damage to home owners, their home and dryers and damage clothing?If you want to follow up with me on this, you call me. Im not waiting on hold for hours for someone to send me a $50 gift card!

Kenmore washer model 110.27102310. Purchased washer and dryer two months ago. Since day one, it has been loud, walks the floor and now its leaking oil. I have bought Kenmore appliances for over thirty years with great results. This washer is NOT KENMORE QUALITY! I have a Sears serviceman coming in two days. He will hear my wrath.... along with everyone else. Sadly disappointed in Kenmore and even more disappointed in Sears for selling this crap. It WILL catch up with them.

I have an old model but it still work and does the job, it is still up to date modern, performs as it did the day I bought it. When I purchased it the products only came in white. I own washer and dryer top and bottom load and I own or purchased a freezer for the garage. Didnt need anything high fashion. Both product was purchase from Sears, a company that I have trusted for years.

In Aug 2013 I replaced my old Kenmore Front Load washer, that I had purchased in 2005, with the Kenmore Elite Model 41172211 Washer. My old Front loader had worked great most of the time. In the 8 years we had it I replaced a pump and had to replace a set of drum shocks but other than that it worked great. One thing I never had a problem with was mold and mildew growing in the washer. I very seldom had to clean it out and never worried about having to leave the door open. Our clothes were always cleaned very well.However, the new Front Load Elite Model # 41172211 has been nothing but problems since we got it. There was an odd odor right from the start. And there is a constant fight to keep mold and mildew from growing in areas along the rubber boot. I leave the door open. Run bleach through it on the Clean Washer cycle usually at least every 2 weeks. Really water efficient. I think not. Not when you have to run cleaning cycles all the time without a load in it. The other problem is that my wife has a beauty shop and we wash a lot of her towels in the machine. With my old machine there was never a problem getting the hair out of the towels. Every time I run a load of her towels I have to wipe hair off of the glass on the door and out of the rubber boot. And dont tell me I need to clean the screen because I do that about once a week.I grew up with my parents always having a Kenmore washer and dryer. I have been married for 32 years now and my wife and I have only had Kenmore washers and dryers up to this point. But if this is the quality of Kenmore front loaders I will NEVER buy another Kenmore. As far as Im concerned this machine has an engineering deficiency that needs to be corrected and Sears/Kenmore has a public relations nightmare with this washer.Sears needs to make good for anyone having mold problems in these machines by either refunding our purchase price so we can go elsewhere and get a machine a decent machine or replacing what we have with a model that doesnt have a mold problem. I know personally I am considering seeking a lawyer that specializes in class action litigation. I have seen enough people posting about this problem not only on this site but many others about this specific problem. If it wasnt a design/engineering problem then my old machine would have grown mold and it didnt.

Recently purchased Kenmore washer and dryer from Sears. Used the washer first time this evening. Midway to the wash/spin cycle, it made very loud noise, vibrated severely, jumped around, its side wall hit the edge of the nearby counter top leading to a dent/scratch, crushed the pipes between the machine the wall, damaged the vent pipe of the dryer, hit the dryer and pushed it around. A broken piece of bolt flew out of the machine. I stopped the machine. There were some broken pieces of plastic on the floor behind the washer. Called 1-800-469-4663. After a long hold and 2 transfers, someone scheduled an appointment with a technician 5 days from today. Very disappointing!

Satisfactory, no special features but the price was appropriate and the job gets done at the end of the wash day. The dryer was easy to use and Kenmores customer was responsive and helpful. No issues as of yet, but I have not owned the dryer long enough to make an educated assessment. Based on price it has lasted long enough to justify it. Does not stand out with appearance, there is no trim and it is a very plain dryer but for the price that is an acceptable compromise. Door opens down can be a bit inconvenient. The value of this Kenmore brand is unbeatable. The reliability and features are missing but the price on sale can be fantastic and I am willing to overlook certain things for a good price.

It is extremely efficient and holds up a lot better than most smart washers and dryers. I have never had a single bad issue with it and it takes a very short time to dry my clothing. Almost twice as fast as our old dryer. It is quite large and fits all of my clothing in it at one time. I love my dryer. I would say if I was ever in the market for another appliance I would look to this brand first. Its a front load dryer with a see through door and it has a steel drum. You can watch your clothing dry right in front of your eyes. It makes washing and drying your clothes easy. It wasnt the cheapest model that I could find, but that doesnt bother me because sometimes you have to pay a little extra to get a very good value. I dont regret this purchase. I got my moneys worth and more.

I loved the quality of the refrigerator and the fact that Kenmore has a great brand name and recognition. Have used their washers and dryers for years with no issues. I loved the fridges top double doors and the bottom pullout freezer. There was plenty of space in both the upper and lower portions of it and pullout shelves were fantastic and spill proof. Lots of room but lighting in the interior could have been a little better but it was just fine. The freezer was great also.

I am very satisfied with their products. They never fail me. They always get my stuff extra clean. My stuff always come out like brand new thats why I love my washer and dryer. My husband has never had a problem either. Were thinking about getting a newer version.

I bought a Kenmore Elite washer from Sears on 2014. I was highly encouraged to get the warranty for about $325 for ONE year; which I did. A year and three weeks later, my warranty was expired and the washer started to stop in the middle of the cycle and giving an LE ERROR. The manual says its the MOTOR - turn on and off the washer. If the error continues then call customer service. I called and they told me indeed is the motor, gave me a quote of $260 for the new motor & installation OR to pay $360 for ONE YEAR of warranty and this would cover the parts and installation. The conclusion is that I feel all they want is to keep getting my money & sold me a faulty washer which only worked for ONE YEAR! Its just me and my husband, I took very good care of the washer, and the customer service representative said: Its a factory fault. Theres nothing you did or could do about it. Im extremely MAD! I was considering to buy the dryer, but now I will definitely look for other brands!

I have a front load extra large capacity washer with sensors that determines load size and how long, strenuous or light the wash cycle will be. So far, I don't have to worry about what I am washing - heavily soiled items, denims, delicates or bulky linens, this washing machine has done a perfect job. Love it!

I was raised in a household of Kenmore appliances. So when I married and started setting up house, it was only natural to get Kenmore appliances. My first washer and dryer were Kenmore. When those quit working, after many years, I got another set of Kenmore washer and dryer. Again I was very happy with them. If they ever needed service, the Sears service people were very good. They made the repair quickly and efficiently. When I went to get my third set of appliances from Sears, I found that the prices had gone up terribly high. I could get the same machines in the Whirlpool brand for about 2/3 of the price. That is what I have now, Whirlpool. Same great product... but less expensive.

Never had service issues with washer or dryer and operating system was good until I had a flood in basement that ruined the motors and they could not be repaired. I replaced them with Kenmore appliances again.

I was very pleased with my Kenmore washer and dryer. I would definitely recommend them to anyone looking to purchase a washer and dryer. They were the best brand I had ever bought. My Kenmore washer and dryer were very reliable. I never had a problem and never had to call a serviceman. They withstood any amount of clothes I put in them. Where can you order a washer and dryer were very nice looking machines. They were in perfect shape when I got them and they would stick a long time. They stayed in excellent shape the whole time I had them. The value of my Kenmore washer and dryer was remarkable. I would have thought they would of cost a lot more than they actually did. I couldnt believe they were that low priced.

Worked well. No problems---easy to use, quiet and efficient. Would buy these products again and recommend them to anyone have had other washers and dryers over the years but these were the ones I preferred.

I had a Kenmore washer and dryer over 20 years ago. They were satisfactory, but I dont know if they are now state of art. Most of the American made washers and dryers, unfortunately are not of the quality of Samsung, LG and the European producers.

I had this brand for about 7 years. They worked very well up until the washer knob stopped working unless I put a fork behind the knob to hold it in place. Also when I opened the lid, it would not stop spinning which is dangerous. The dryer did fine until the motor stopped spinning and it wasnt worth fixing. Good reasonably priced brand.

I always trust the Kenmore name to deliver a quality product for a good value with a good reputation. I would recommend this dryer to anyone who wants a reliable appliance. This dryer is big enough to hold a large load of laundry. I like the fact that we have had it for many years and its been reliable. It has a streamlined look. This appliance will fit in with any decor. It doesnt stand out but it blends in well. Its a good addition to any laundry room. This appliance does what its supposed to do and it does so at a good price.

It works really good, no problems with it. I can wash close for a really long time, back to back all day doesnt matter it wont wear out, I recommend it doesnt warm the whole house up in the summer either. I think you should try it. I bought mine used. Its a really good dryer, works really good. If you trust me I bought it at a used appliance store havent hand one problem with it. I like the way it looks I rather have the top open drying than the middle open dryer. It matches everything else in my laundry room too. Its white with the knobs and everything works really good. The price was really cheap since I bought it used. Im sure its expensive when you buy it brand new but all around its a really good dryer.

This Kenmore dryer is reliable and efficient. It has many features to meet all your dryer needs. With new technology that allows for better drying action this machine is top of the line without that hefty price tag. This Kenmore dryer is reliable as Kenmore company stands by their products. It is also made by a well known company that makes more expensive brands. Thus, you arent paying for the name but the quality when you pick a Kenmore. This Kenmore washer has attractive buttons and sleek design being as its a newer model. Comes all nice and shining with a lovely basin that will meet the needs of the typical family. Kenmore comes at a price point that is sure to delight your pocket while being manufactured by a well known brand of other appliances.

I had another washer and dryer but when I moved in to my residence this Kenmore was available inside my house. So I sold mine and kept the Kenmore because I thought it was better. I have kids who are into sports and band, and pets so I have several loads of clothes in a week usually and every day I have never been able to not rely on my Kenmore. I am overall satisfied and would not trade this brand for another brand. It has been greatly appreciated with our family. The appearance overall is the usual white and simple with not a lot of buttons which I like so I can teach my kids to use later on when they are older.

Its okay for the most part. Although it takes a while to dry and it stops before the clothes are completely dry. If this issue was fixed it would be the best dryer in the world. But I mean a dryer is a dryer and when youre broke you take what you can get.

When I moved into my house the Kenmore dryer had some years on it. The dryer is still performing well. I would recommend Kenmore products as one of the best out there on the market. It keeps on going drying clothes year after year with no complaints. Kenmore is known for their reliability or to say you get your money worth. It gives the Maytag guy a run for the money. Its yesterdays style and pretty basic in its look. I find it just fine for my taste as long as it gets the job done. Some folks like basic and some like the real high tech. The beauty is in the eye of the beholder. When its all said and done Kenmore give you a bang for your buck. The builders and engineers were thoughtful in the design and assembly to add value.

I think this dryer is very efficient. It is usually really good at drying things but it doesnt always handle big loads well. Otherwise I am very satisfied with it. I think this dryer is awesome. It works super well 99.9% of the time. The dryer is pretty plain but overall it is nice. I think maybe this model could be offered in a few different colors. There is other models that offer different colors so maybe have the same option for this one. I really enjoy this dryer. It wasnt too expensive. It also has held its value very well.

I bought this unit in November 2018. Within a week I k e I was not happy with it. I should have returned n.j dd it right away but really needed a washer/dryer. #1 it is extremely noisy. I call customer service and they sent somebody to come look at it. He even call the tech while he was here and let him listen. He ordered a new clutch ut. It didnt help and told me that is just the way it was. Then I realized just how user unfiendly it is. You have to start filling it, stop it to put detergent in, start again then stop to put clothes in. Then you have to pay attention to when the rinse cycle starts. Stop again to put the fabric softener in. If you dont catch it you are screwed and have to do a rinse and spin cycle!!! I hate this machine and will never buy another Kenmore! If I could sell it I would and get something else. Very unhappy customer. I DO NOT RECOMMEND THIS MACHINE!

Its performance is good. The clothes come out very clean, caring clothes and not damaged, blue jeans are kept in good condition. The colors are nitidos, small clothing is not damaged and sheets are washed well and removes lint. It is reliable in every aspect, because they always washing clothes fast and is very clean. Since the purchase has never been decomposed washer and nonecesita much detergent only as needed, also not clear accessories delicates. Has very good appearance. The buttons are ideal and placed in strategic locations. Its white color make it look elegant and distinguished, the inside is very delicate and beautiful too. I like the appearance of the washing machine for that reason the purchase. Has much value to me. Is a very good machine and its performance is very effective, whenever I need to wash my clothes is in very condition and operation.

We have this dryer and have had great experience with it! It always dries our clothes on the first cycle. I dont have to keep drying them after the cycle is complete. I like all of the different settings as well. It has always dried my clothes well. It also is able to fit my king size comforter in it! I am happy that I dont have to take it to the laundromat! I love the small buttons on the top and the knob is easy to use. I love the simplicity and the clean look of it. The glass doesnt show fingerprints much which I also like. I like this dryer and feel like it is worth what I paid! I think it is important to get good value out of something especially in a high priced item like a dryer.

I had a Kenmore set when I was raising my kids. I thought the large size and particularly the durability were great with five kids; I gave the pair a workout. I should also mention living in a rural area, Kenmores are a more convenient brand to service. I believe my pair lasted some 15-20 years, the dryer going first.

My Kenmore washer lasted over 15 years with no problems. I still have the dryer. I never has to call a repair man. The next washer I purchased lasted 8 years and I had to call the repair man several times. It was not a Kenmore.

The dryer works well, for the most part. We did have to have it serviced once and it only needed a new dryer belt. It continues to work fine but it does make a squeaky noise. It has enough settings for my needs and I dont have any major complaints with the reliability of this dryer. I like the appearance of this dryer. It looks nice and the control panel isnt overwhelming with too many buttons and knobs to look at. I feel that this dryer was a good price and a good value. I am happy with the value of this dryer and would buy another one in the future.

We had this for about ten years before we had to have it fixed and then it last for about another five years. It lasted a long time and worked well. We could not fit all of our needed items in it because we are a large family so our solution was to do multiple loads of laundry. It worked well for us. Our washer was top loading and the dryer was front loading. They were both with which is what we wanted at the time. We like the appearance of them.

Weve had our Kenmore electric washer (top-loader) and dryer for approx. 15 years and have had excellent results with both, having had to have the dryer repaired once and the washer twice; none of the service calls were expensive or life-threatening for the appliances. We use them about 5 times a week and are so satisfied we recently purchased new ones to go in a new laundry room. This time to save money we got a front-loading washer and gas dryer. The old pair, still working perfectly, we gifted to a grandchild.

It runs great and I was surprised it was so quiet!! It cleaned my clothes great!!! Its the best brand on the market!! I love it!! I would recommend it to anyone! You will love it I do!!! Ive been using this brand for 30+ years. You cant beat it!! In 30 years Ive owned 4 of your washers and they were great and had little to no trouble with them!! I wouldnt change a thing except find a stronger more durable fiber to use for the belts!! They have a great look but the look is not as important as performance!!! But they look great and I wouldnt change a thing!! Keep up the great work. It is really a great value for the money. They last forever so it is totally worth it in the long run!! Definitely great value!!! I would tell everyone I know that your washers and dryers are the best value for the price!!

I only had one problem with washer. A leaking component in the front middle needed to be replaced after warranty expired. Cost about $135.00. Still works great after 22 years. No problems with the dryer.

After using top load washers all my life. My wife and I decided to upgrade to a new set of Kenmore front loader, and matching dryer. This has to be slowest washer ever, with an average load size being an hour or more. Stinks like mildew all the, and we follow manufacturer cleaning instructions. We even leave the door fully open when not in use. Does not get the clothes clean, even at tiny load sizes. We have never loaded it over half full, and not compressed. Weve had them for about 4 months now and I wish we still had our old worn out top loader back. Even though the dryer does fine, I would never recommend this washer to anyone.

I purchased a Kenmore Dryer in June 2012. I put a load of wash in it and it had this very loud grinding noise. I took the top off to see if the belt was broke, but all looks intact. I spun the drum to see if maybe something was lodged in there and it did not make any harsh noise. I never overload the dryer (my son broke one before by doing that. I know the expense). The warranty just expired - go figure. I called Kenmore to see what I can do and they said they can have someone over that same day. That was very impressive. However, they said it would cost me $97.00 just to have the service man ring my doorbell, and depending on what is wrong with the dryer it could cost almost $500. I only paid $450.00 for it. So, I said no to the service call. I am on a low budget I could not afford that. I put the dryer on lay-a-way for six months thats how low my budget is. I purchased a Kenmore washer and dryer because of the reputation and good products they sell. Ive always purchased Kenmore appliances. I am very disappointed in this product and extremely dissatisfied with Kenmore. Is there anyone out there that can help me.

I have had no problems with my washer or dryer. To start off I got a great deal and great and fast delivery service. I have bought at Sears for many years and have been happy every single time.

I have paid for the 700 series washer and dryer set. In a four-month time frame, had the Sears warranty people come look at the washer twice because the clothes literally are not coming clean. It is supposed to be a high efficiency washer yet I am having to rinse my dark clothes in hot water, on a deep fill, and rinsing FOUR times. I am no longer saving any money having a high efficiency washer and even after FOUR rinses my clothes are dirty. The Sears warranty guy says that it is the actual washer, the clothes do not come clean and I should have got a front-loader which nobody told me. I am loading the clothes correctly, I am using the correct soap, I am separating my clothes, and I just get dirty clothes out.

I have always been happy with my Kenmore washer and dryer. My family has used both for many years with minimal problems. They have outlasted other appliances in our home and continue to do a great job with multiple daily use. I have never had a problem with the dryer running a full cycle and the clothes still being wet, which I have experienced with other dryers. The washer has always run smoothly. Id recommend Kenmore appliances and will most likely purchase the same brand when it finally comes time to replace my current washer and dryer.

I needed to replace my old Kenmore washer and dryer after many successful years of use---did research but not enough, apparently. I have never been so disappointed with a Sears product as with this washer. Unable to soak heavy hobby dirt overnight, I hate the auto lock feature, and the lack of enough water in tub. I have to use the double rinse and extra fill of water every time plus the heavy duty cycle. Powders like soap and oxy need to be dissolved in a tub before you use them or your clothing will come out with white powder patches. Clothes are often not clean because of the lack of water fill. I complained to the clerk at Sears who sold me the washer after just a couple weeks and he was rude and discounted all of my concerns. By the time I went back again after a few weeks, he said the time lapsed and the machine could not be returned. I really wish I had kept my old machine until the motor totally quit. I hate the electronic controls that turn on if you even wash the top or sometimes walk by the machine. I have never been so disappointed in a product as this before. The Sears official site kept telling me there was an error in my submission and booting me off, and I strongly suspect it is because the review was negative. I purchased the matching dryer and it is fine except for dirt that collects on the inside rims of the door with each load... I empty the lint screen but dirt still collects on the door. The washer also takes twice as long as any washer I have ever had, and I am 73 with a history of at least 5 washers in my life. I hope buyers will not make my mistake with the 600 series of Kenmore top loader washer machines. Thank you for reading.

I am so very frustrated. I bought a stacked Kenmore washing machine/dryer in the Bahamas in 2013... I used the machine a couple times and left six weeks later for Europe where I spend six months of the year. I returned six months later and the washing machine did not work... for the nine months that I had it, it did not work most of the time. We are two people in a household. We replaced the same parts twice to no resolve... the parts have never work. I paid $2,500 for this machine. Parts cost $500. The Kenmore washer/dryer serial number is RS01725C Model 2661532210.... PLEASE HELP!!!

My dryer worked fine until the seal started to mold badly and we had to replace it after only 2 years. I have no idea how a dryer could mold but ours did. Please if you want a long lasting dryer dont buy this one. I could fit all my clothes but I normally had to do two or three rounds of drying before towels and sheets dried. All the regular clothing items did dry but some things would shrink if the setting changed drastically. Very nice to look at. It was a bit larger than expected but we fit it in right next to the washer. The front opening was very useful to look at the clothes inside. Probably not worth very much in my opinion. My friend has a different version and hers breaks down quite a lot. Probably not the best to buy if you want a good dryer.

We purchased a new Kenmore 700 series high efficiency washer and dryer from Sears a year ago. These were expensive machines. We have had problems with both from day one but no luck with getting any repairs done and now the warranty is out. Sears doesnt want to talk about it and the warranty company only wants to sell more useless warranties. The washer plain and simple doesnt put enough water in the machine to wash anything. To do a small load I have to put it on the heavy setting and use the deep fill to get enough water to get the clothes even wet and then it takes nearly 2 hours to complete the load. If I put in anything more than a small load it starts screaming like it is going to explode. The only way to stop the noise is to drain the water, take out all but a couple of items and start again. This is not a high efficiency machine it is a no efficiency machine.It doesnt clean, it takes forever to complete a cycle and clothes come out dirty and tangled. The dryer isnt much better. It takes forever to dry and no matter what cycle I put it on the clothes are so wrinkled and tangled I have to iron everything, so to avoid that I mostly hang up all my clothes wet and dont use the dryer. I am a past laundromat owner and Ill tell you that these are the worst pieces of equipment ever put on the market!!! Sears/Kenmore should have to replace these machines with ones that work as they are advertised. My advice is to stay away from Kenmore and Sears to buy your appliances.