I purchased a Kenmore Oasis Elite in May 2006. We have no children at home, just two retired people. Within a year the hinges on the lid had to be replaced. Rust has been developing. Recently, the tub would hit against the frame when spinning. The repairman replaced the computer board, still didnt work. Another visit and he replaced the pump, still didnt work. Company replaced the steal tub (drum), still didnt work. The repairman stated that it probably would not last more than a year because the struts needed replaced. No surprise, one load of wash and the banging of the tub continued. Spoke with a Sears representative today. He stated that many people were very happy with the machine and it has lasted without any problems and I must have gotten a bad machine. I told him that if I got a lemon they should replace it. He said it was no longer under warranty and nothing could be done. Please never buy any Kenmore appliances from Sears.

We have never had a single problem with our set of Kenmores. We did not buy the top of the line more of the bottom line, no bells and whistle. The settings are easy to read and turn knobs too, Im blind/low vision and markings are bold enough for me to see. Baskets are more than big enough to handle all of our washing loads. No extra settings to cluster the facial plates with settings we will never use. Bleach trough in the right place and easy to pour into, big enough to hold recommended amount, softener container in the middle easy to get to, softener lid can be a little hard to get off if you cut your fingernails too short. Product and price was right, have had for 5 years no service calls, bought a set for daughter.

We always bought Kenmore machines since 1970. We purchased this top loading washer recently and have been very unsatisfied. This new machine never appears to clean the clothes well. They not only come out a wrinkled mess, they also come out with white splotches and dirt splotches on many dark clothing. As for energy efficiency, it takes a lot longer for a load to be completed. Had a technician come in the first month of usage, and was told what to do differently but nothing changed. Today, was the last straw: a favorite jacket that has been washed successfully in the past, came out worse than before I put it in! Would love our old, no energy efficient, agitating washer back in a heartbeat. Makes me think twice before going to Kenmore for another one.

It was a bit loud but nothing closing the door couldnt handle. I felt it was worth what I paid for it. This was a good device. I didnt have much trouble with it while it was in the house. It did a good job cleaning and needed little maintenance or repair work. I liked it although its a washer. Theyre only going to look so good so youre only going to care so much about it. I cant say I got it for appearances so it didnt really matter to me much on what it looked like. I would say this product was of good value to me for my needs. It lasted me well for a good few years and I found servicing was not frequent. I replaced it recently because I was redoing the kitchen.

Takes a good size full load and washes completely and doesnt leave any soap after every wash. It’s a very reliable on all levels. It rinses all the clothes very well and spins evenly so theres no heaviness after each load. Leaves every load manageable. It looks like a well-built product and has fast dials on the front to use and easy to understand. Each setting use cold or hot water setting. For the one is single and starting out on their own it is very reasonable in price and offers good financing and last at least three years and has a good warranty.

Best washer Ive ever had! Consistently cleans well and is very energy efficient. Also is pretty quiet while operating. It’s small enough to fit anywhere but large enough to hold a decent load of laundry. Operates consistently well, always cleans all the laundry perfectly. Ive never had to have it repaired in the entire time Ive had it. I can always count on my clothes coming out fresh and clean every time I wash them. This model is small and sleek, fits basically anywhere. Its neutral in color so it matches any room you need to put it in. Its certainly one of the most visually attractive models Ive come across. This washing machine is a good value price wise when you buy it, but it continues to be a good value in that you dont have to deal with a lot of repairs, and it wont cost a lot energy wise.

Good appliance, easy to manage and very fast. Made me like doing my laundry, especially because Im a student and I really needed a good washing machine to get away from having to use laundromat. If youre thinking about buying one, just do it, it works! Very reliable, never had a problem with this machine. Super great washer, definitely one you can count on. As a college student I could not ask for a better washing machine when I come home to do my laundry.

I purchased the Kenmore front load washer, model 4031, in January 2010. Exactly one year and one month later, we were noticing the noise coming from it was like a helicopter flying over our house. Considering it is in the basement, thats loud! We had a serviceman come and check it out. He said the bearing was shot and it would have to have a new drum, etc., to the tune of around $700+. It also puts a nice groove in the see-through door material due to the banging around, I guess. Plus I found a seal of some sort in my wet clothes - looked as if it had been cut into. Well then we had to get an anti-hammer device as when it would fill with water, it caused the pipes to about vibrate out of their brackets (Sears says this is a common problem).So to top everything else off, water now runs out the front onto the floor when I wash. My husband is retired. We bought this $1,800 set thinking we would be good for quite a few years and not just a couple. We are very upset with Sears. I went to them right away when all this started. They told me no one had had any problems at all with these! I, of course, have the horrible smell on everything, plus streaks on light clothes. I am just sick about this. I also was one of the lucky ones that had the Neptune set that caused Maytag all the grief. Cant believe I have been ripped off again. Just dont really know what to do!

We have a 2-year old Kenmore Series 700 Washer. On December 12th the hose on the rear of the machine failed due to corrosion. Our home was flooded. The hose was replaced and failed again in 3 weeks due to corrosion or some chemical reaction. We had our house re-grounded by an electrical company. Two weeks later the same result. We need technical help so that we do not have another $100,000 insurance claim.

Kenmore Series 500 Wash Machine: Bought this machine over a year ago after my old Kenmore wash machine died. In summary: Its A LEMON. Does not put in enough water to cover clothes, no matter what setting I use and I have had nothing but trouble with it. Ive had the repair service come out 3 times now and Sears will still not put in a new sensor even though the express setting doesnt work at all and the lid stays in lock mode from time to time. **I HAVE TO ADD WATER WITH A HOSE RUNNING FROM MY GARAGE SINK TO GET ENOUGH WATER INTO THE MACHINE TO PROPERLY WASH MY CLOTHES**. I figured this out when I first got the machine and my clothes smelled like I had just pulled them out of a dirty hamper after running them through the wash and dry. Advice? Save your money, do your research and buy and better machine.

I am happy with my Kenmore washer because it cleans large loads of laundry, rinses the clothes well and uses less water. Its a very reliable washer with a large load capacity. Its quiet and rinses the clothes well with less water. I would recommend this washer. Washer is white with a clear lid that lets you see the inside. Shiny finish and will dent easily if not taken care of. Washers are overpriced these days for not lasting as long as they used to, but I am happy with my washer. Not necessarily the price I paid.

I purchased this washer based on Consumer Reports and other recommendations. I have had nothing but problems with this washer. Been a little over a year since new and had Sears techs out 3 times. Water leaks out of the overflow valve on the back and floods the floor. Tech says to use low suds detergent which I do. We cannot wash more than 4 towels at a time. Must use a minimal amount of detergent. Can hardly use any detergent when washing sheets and blankets as it goes out the overflow valve onto the floor. Sears tech says its the way the machine is made. Im ready to dump this washer and get something else which is a shame as I have all Kenmore appliances and have always bought Kenmore for the past 40 years. Sears needs to do something about the design of this washer.

My Kenmore washing machine does an excellent job. It is quiet and very easy to use. My clothes are always clean and I do not require as much soap as the other machines I have had in the past. Although my washing machine is a top loader and I have been told front loaders are better, I have used them in the past and I find the machine I have now is just as good or better than the front loading machines I have used in the past.

I purchased this expensive set (Kenmore Elite Oasis HE washer) from Sears in 2006. We have had it repaired once and now during the spin cycle, all it does is throw an error code and spins like its off balance and will not complete the cycle. We have checked everything there is to check and seems as everyone out here who have this washer is having the same/similar problem. Don’t you think Sears/Kenmore need to stand behind their product and put a recall out so that we consumers don’t have to purchase a new one or spend $300.00 to get it repaired if they can even diagnose the problem? Kenmore, you suck! I will never purchase anything else ever with your name on it!

Dont overload and use powdered detergent to keep the smells down. A good basic washer that got me through the births of both of my kids. Now my baby is about to graduate from college so that washer is long gone but I have fond memories. It was reliable. Put the clothes in and the detergent and about an hour later, clean clothes came out and I liked the fact that the water would start filling the tub with the lid open so pre-treating was easier. Rather simple and to the point. No flash or extra cycles that never get used, just the basic wash options like what people use on a daily basis. Since its rather basic, the price reflected that and it was very affordable. And since it was a Kenmore, it was a good purchase.

I did my research before purchasing this set and pretty much is what the other reviews said it was. The tub in the washer is super big. I was able to wash a king size comforter in it with no problem. I had to take the time to read the booklet to find out what the buttons are for but it pretty easy to use. It looks good and was a great value, Im glad I bought this set. We bought this washer after our Maytag broke just 18 months after purchase, and a week behind on laundry I just wanted a washer. I figured this was the better value for the money versus the 3.6-cu ft Whirlpool, after reading the reviews maybe not. I dont mind the noise while going through the cycle as it is very comparable to our Maytag, same with cycle time. It is in a closet on our second floor and with the doors shut it did not bother us across the hall or downstairs underneath it. My complaint is that they say it can fit 3 baskets full of laundry and while that is true the spinning value at 660 was a major design error. The larger or heavy the load the more the clothes lack getting water out at the end, that will require a drain and spin cycle. Smaller loads come out as expected when the wash is complete and dry in average time. We plan to keep the washer as I am not usually a week behind in laundry and needing to do extra large loads, and I was pleased with the smaller load I did do. For people who are looking at this for the size of the wash bin and extra large loads are normal I would not recommend this, but for just us two it works fine. Kenmore, in the Whirlpool family, are durable, reliable and high-quality appliances with a long-standing history of satisfied customers. Easily and economically repaired if theres ever an issue, theyre an excellent value for the money. The Kenmores seem to last forever. If you do have a problem at some point, Sears has a great parts and service department.

We purchased our front loading washer in 2011, and it has not needed any repair and/or maintenance since then, nor does it now! It handles all of our clothes, bedding and other things. We wish all of our appliances were as reliable as this washer.

Its a good size and works very good for many washes. It cleans well and not too big in size. I took the time to look for a washer that will last. It does the job by cleaning the first time really good. It can hold lots to clean which lessen the amount of washes. Overall I have been very happy with the overall quality. The appearance is ok. I mean its not too bulky and does not stick out of place. Easy to store in a area or any area for proper use. I think the color is good looking and seems to be lasting well. I think for the value it give you the best wash for buck. Also its not the top but works like the best in the market. I got a good warranty with and that made it even more happy to buy.

I would recommend it simply because it is a Kenmore and thats the only brand I will ever own because I have never had a problem with any Kenmore appliances that I have purchased over the years. This is a very reliable washer because it gets the job done in half the time and is very easy to use and operate. My washer has a full load of clothes done in fifteen minutes. Overall I would recommend this product to anyone. The appearance of this washer is simple and the exterior surface is easy to clean with a sponge and cleaning spray. I always wipe my washer down after every use so it doesnt have a huge build up of dust since its in the basement. Very good value for the price. I only paid $200 for mine and it works just as good as the newer and overpriced high efficiency appliances which almost always break down at some point. In my honest opinion, older styles get the job done quicker than high efficiency pieces of crap.

Doesnt drain used water completely leaving sticky, smelly residue in wash after it is dried. To remedy this a prewash without clothes included is required -- very wasteful of water I think. This will be the major consideration at time of purchasing another washer in future. This problem was diagnosed by a sales person on discussion of wash results. I resorted to going to a laundromat outside my home combined with my grocery shopping for large wash load. It has made my washer last longer.

The machines are reliable and very useful to use. They are dependable and you can expect your clothes to come totally clean... and your machine will not tear down on you. They can keep your clothes as bright and clean as expected.

We bought a Kenmore Elite washer on February 17, 2011. It was delivered in March. I was very confident in Sears quality. We were surprised when four months later, the machine began making noise and vibrating badly during the spin cycle. We called Sears repair (machine is warranted). They said that a repair tech would be dispatched (for a new machine). The tech came out. The tech determined that a clutch was needed. He ordered the part to be delivered to our home. Two weeks later, the part came. We called and another tech was dispatched week later. The tech installed the part, but the machine continued the noise and vibration. The tech explained that the repair was the best he could do. A second appointment was scheduled. The tech did not show. I made three calls to finally be told that the tech was called off the route. What happened to the Sears we knew? If they sold a lemon (sometimes it happens), especially a $1,400.00 lemon, they would not hesitate to replace it to make the customers money and business count. Now it appears that Sears expects its customers to endure whatever inferior service they receive. Is this a proper way to treat customers?

The performance of the washer is really good. You will love how fast and easy it is to use. Probably the first time you will struggle with the bottoms but then you will love it. The reliability of the product makes you want to buy it, because give the consumer the security that is a really good product to acquire. It is really nice. It has an appearance different than the other brands. It is a modern style but can fit any house or apartment so probably you will like it at the first view. There are many washer that you can view on internet or at stores, but if you are looking for something cheap and with a good value for the price, this is the washer you are looking for.

Its a neat idea but the washer simply smelled like mildew from day one. Everything we wash smells awful. We tried all the tricks we read about from online forums to no avail. We do not have any issues with its reliability. It worked very well from this standpoint. The appearance is sleek. We enjoyed the look. It fit with our lifestyle. Buttons are Laid out appropriately in an intuitive spot. We did not find it to be of high value to us. Because of the mildew smell. All of our clothes smelled permanently.

The detergent and softener tray is difficult to open almost to the point that it might break. Also, the softener section isnt very clean after use. Seems like it takes a long time to finish per load even when on express selection.

First experience at the newest kind of front load washer. Couldnt believe it was so quiet. However, it took me a while to accept the fact that I saw no water or sloshing in the window of the machine. Somehow it gets the clothes clean but it is still magic as to how.

The Washer works really great. Its fast, no noise, and works great. I would really recommend it to everyone. Its worth all the money. No other machine could work great like this. The reliability is really, really good, you have no idea. Its really great, probably the best I have ever had to be honest. The plain white color isnt really my thing. I would probably like it to be more colors option so it could fit my taste a little bit more. Best deal you could have ever. Dont miss out like at all. If you want to live the best life, then buy the best product you could find, and this is one of them.

This washer throws the drive belt at least once per month! When it does it has to be laid over and all the water ends up on the floor and a huge mess not to mention having to put the belt back on! Never buy a series 500 or any other Kenmore with this type belt drive! Kenmore was no help, they got their money.

Kenmore gets our clothes clean, offers a Vietnam of cycles, temperatures and I am please. Kids do their own laundry so its easy to use. It stays clean and fresh smelling and cycles are fast. It is definitely reliable. Have had to for a few years and we do several loads a weeks. Have not had any issues with it not operating correctly. We are pleased with its functioning capability. Cant say I have seen a good looking or a bad looking washing machine but this machine is attractive. We have had it for a few years and I honestly do not remember what we paid for it but considering it has worked without issues for this long I would say it was good value.

It was very easy to used, didnt take up a lot of power so my bill never went noticeably. Easy to hook up and maintain. As a bachelor it was big enough that I only had to do about two loads a week and that was more than enough. And the pre-wash cycle or the first rinse cycle work very well so I could put a very dirty clothes in it and they still came out clean. It was very squared, solid white colors so it kind of matched everything. The knobs were very self-explanatory so it was very easy to use and just looking at it you didnt get overwhelmed. I bought it used for only $50, and I used it for the better part of four years and never had any problems with it so far. The value I would definitely recommend.

Kenmore 41761723510 - This machine is the most unreliable machine I have ever witnessed, locks the clothes in, cant get them out. You can never know what cycle it is in... if any. Clothes stink. Just keep pushing the button and hope something happens? Now agitates for about 10 seconds shuts down... thats all cross fingers. Maybe get lucky. I will never get another Kenmore in my life. My last one was the same basic model, 15 years no problem... What on earth are these making these days and please tell me there is a class action suit on these pieces of garbage.

The washer performs wonderfully, without having any kinds of malfunctions or leakage problems. It gets my clothes and towels clean in a short amount of time and is very quiet when it is doing its cycle. This washer is very reliable as far as being big enough to fit all of my needed items and the time it takes to thoroughly clean all of my clothes. It does everything that I need it to do in a short amount of time. The washer has a very beautiful appearance. It is very sleek and modern in its design, making it have a very nice appearance. The design is very clean looking and looks well in my modern house. This washer has a very good value for what I paid for it. Ive definitely gotten my moneys worth out of this washer. It works very efficiently and is the best washer Ive ever had.

The performance was top quality. I loved this machine. It lasted a long time without breaking. It was pretty good to me. I like this brand a lot. The reliability of this machine was excellent. I thought it was just as good as a general electric one. It was awesome for the record. I coud not have asked for more. The washer was a front loading type of washer. It was very strong in handling clothes to wash and it gave us years of great and quality service. What a great washing machine. The price that we paid for this washing machine was just right, it was worth the price that we paid for it.

My Kenmore washer looks nice and clean. I like the appearance and it fits with my other appliances very nicely. I would have like to have a more vibrant color though, but its performance OK. It works well and has a lot of room. It gets the clothes clean and can even wash a comforter in it which is nice because I usually have to take them out of the house to wash them. Its reliable and so far so good. I have not had to have repairs done and it gets the job done. The value is good too for what I got. It was actually cheaper than I thought it would be at first which was very pleasing.

This washer works really well and has a very unique and cool looking design. I would definitely recommend this washer to other people. The washer is very reliable and easy to use. It works great on tough stains and always does a good job cleaning my clothes. Never have had any issues with this washer. The appearance of this machine is unique and I love how it looks and fits in my laundry room. The buttons are cool and the slick design makes it look futuristic. The machine is definitely worth its value. It works great for the price and Ive never had any problems. The value of this machine is great in comparison of others like it.

Tuesday, Feb. 17, 2015 a Sears Service Rep came to the house to repair our 3-year old Kenmore Top-Loading Series 2000 Model Washer. The washer was unbalanced during the spin cycles causing the machine to shut down. The Sears Service Rep replaced all four shock absorbers/springs on the basket with new ones. He also reprogrammed the machine. That afternoon we used the washer and it operated normally with no problems. Wednesday, Feb. 18, 2015 we used the washer this morning and it is now doing the same thing as before, rendering the machine unusable. We contacted Sears and they scheduled us for recall service on the morning of Thursday, Feb. 19, 2015.Thursday, Feb. 19, 2015 we were scheduled for service this morning, but Sears Service never showed up during the scheduled time window. We also received no telephone call informing us that Sears was not going to able to make it to our house. We called Sears Service that afternoon to complain and they rescheduled us for Saturday, Feb. 21, 2015 between the hours of 5:00pm and 6:00pm.Saturday, Feb. 21, 2015 Sears Service was scheduled to re-service our Kenmore Top-Loading Washer between the hours of 5:00pm and 6:00pm. Once again, no Sears Service Rep showed up. We called Sears and they said they had no record of us being scheduled for service that day. Diana was on the phone for 2 hours with Sears Service, all to no avail. They were not sympathetic and didn’t care. They attempted to reschedule us for Wednesday, Feb. 25, 2015. We told them that was the one day that week when we wouldn’t be at home due to doctor appointments. We asked them to schedule us for Monday, Feb. 23, 2015, Tuesday, Feb. 24, 2015 or Thursday, Feb. 26, 2015. They said that they couldn’t do it on any of those days as they were booked up. Sears Service said they could only come out on one of those days if someone canceled their appointment.Monday, Feb. 23, 2015 we called Sears Service again to try and get a Service Rep out to repair our Kenmore Washer on Monday, Tuesday or Thursday. They once again insisted that they could only come out on Wednesday, Feb. 25, 2015. They stated that if we didn’t accept Wednesday, then the earliest date that they could come after that was Tuesday, March 3, 2015.Sears has proved to us that they don’t care about fixing our machine, except at their convenience. They have stated that they couldn’t come out earlier unless another customer canceled their appointment. Sears apparently doesn’t care that their Service Department canceled on us twice, with no qualms about it and without notifying us that they weren’t coming. They refuse to make the service of our Kenmore washer a priority, even though it is Sears fault that the machine was not repaired correctly the first time and that Sears has failed to show up for scheduled appointments on two occasions. Sears Customer Service is absolutely horrible. When we called them to complain, they were uncooperative and refused to give us contact numbers for supervisors or the corporate office. They kept apologizing, but obviously had not one iota of care whether our washer was repaired (for a second time) in a fair and timely matter.

I bought a new Kenmore washer two months ago and I have never been so aggravated with a washer in all my life. My clothes are not being cleaned and there is never enough water to rinse them. I have to wait 40 minutes for the load to wash them and then re-rinse them on the rinse cycle. I am asking how this can save me time and money? I had a plain Kenmore washer (no bells and whistles) that lasted me 18 years and finally quit. How I would love to have it back. This new washer will never be the washer my old one was. I am planning to contact the dealer and return it. Too bad I did not read all the bad reviews before I purchased this machine. I would like to know why we, the consumers, have to throw away hard-earned money for products that do not work? I will not ever purchase another Kenmore washer.

Purchased a Kenmore washer from Sears for $399.99 1 year+4 months ago. Service tech. says transmission has gone out. To repair, Sears wants $502.56 + service call of $79; $581.56 to repair a washer they sell new for $399. There are only two of us in this household (me 70 and my wife 68). We dont do a lot of laundry. This machine is a piece of junk. DO NOT buy Kenmore!

We were given advice by the local sales agent to purchase this top of the line appliance (Kenmore 800 top loading washer) as it was reliable and one of the very few to require frequent repair. As a long and faithful consumer, we expected the appliance to be of solid construction and give us the type of service we came to associate with the Kenmore reliability. Alas, what a downfall. The product has turned into a constant expense in repairing the never-ending problems. As of this day, I have become wary of any product sold by Sears and Kmart due to our problem. We are retired, living on a fixed income, and cannot afford the extra expense we have burdened by the misrepresentation of the sales agent. Therefore, we may just start shopping elsewhere for any further purchases. I am saddened by the disappointing drop of quality in any of the Sears and/or Kmart consumer products.

Even clothes that had stains or very dirty came out clean. No need for second wash. Didnt even have to use the option of extra rinse or heavy dirty. Never had to level it like my top load washer. Never had any issues with it and its energy efficient and keeps my electric bill from skyrocketing. Its quiet you cannot even tell its running. Its compact enough but big enough to fit a big blanket or comforter usually had to take them to the laundromat. It wipes clean easily as well. It was more than I wanted to pay but in the long run its cheaper because it cost my electric lower and my water to run lower. I would recommend it to people.

Started getting PF error. Wife called for support. No one could provide support nor did they want to. Said it was against policy to provide troubleshooting, but they would be happy to set up an appointment for around $129. The washer only has a 1 yr warranty. Anything that you pay more than $500 for should cover parts for at least 3yrs. The staff at Sears stated, you should have got the extended warranty babe, nothing is made like it used to and your lucky if it last 3 yrs. I was able to reset and get it going for a few days but it has stopped working again. Believe there is an issue with the control panel.

I have just spent over 4 hours trying to wash bedding. A new record. I have been told by customer service that I must choose the correct setting for my laundry, cant just use normal. OK, then I am washing bedding, so I choose bedding. I was washing 2 twin sheets and a twin quilt. For some reason, my washer likes to fill with water, spin a little, drain, spin, then fill with water again. For over 4 hours, until I wrung the bedding out and removed it, dripping from the washer. Sometimes the washer is fine, takes a long time compared to other washers I have had, but I can have a load completed in a little over an hour. But other times, it goes into this fill, drain, spin thing for quite some time. The repairman who came out the last time I called told me to unplug the washer and plug it in again, it gets confused sometimes. He couldnt find anything wrong with the washer. So is this normal? Is this the way of washers these days? Sometimes I can do a couple of loads in an evening, sometimes not. Do I choose the wrong settings? Is bedding heavy duty and not really bedding? Or is it the brand?

They both worked really well and could handle all the items that I would need to clean like curtains, rugs and quilts. They both performed as expected when I had them. There are many times that I would need to wash my rugs but if they had rubber backs I could wash but not dry and if the rubber was coming off then I could not wash them at all. I like to change out my bed often and would also change out the quilts that were on my bed at that time also. My boys were hard on clothes and would seem to find all the dirt that was out there and the washer did a great job keeping those clothes clean.

Sears (Whirlpool) washer model 110 261 132411 - I purchased this washer in Oct 2016. I went back to the store to complain about the noise when the washer is filling with warm water. The washer bangs the hot and cold pipes off and on over 20 times to get warm water??? The noise is ridiculous and is annoying not only to me but to my townhouse neighbor. I have checked the pipes and they are secure to the boards. I had a service person check things out and he said they could do nothing and it was my problem. I have never had such a problem with a washer. I have always liked Kenmore products but after this I will go to Samsung.

The washer did a good job washing and cleaning clothes. It was relatively quiet and I was pleased with its performance. I would recommend this washer to anyone looking to buy a new washing machine. The washing machine had a large enough tub to fit a good size load of laundry. It filled with enough water to clean well and I was very satisfied with my clean clothes. I would recommend this washer to anyone looking to purchase a new washer. I was satisfied with the size of my washer. It fit nicely in the space in my laundry room. Its overall look was nice with easily understood controls. I purchased my washer for a reasonable price and very competitive with other washers on the market. I checked many prices while looking for a washer and was pleased with the price and my purchase.

I love how the washer is not loud and that it is very fast washing my clothes. I love the style and how it look and how it fit right in with my house. Meets all my needs. I wash all my clothes with cold water but I love how clean my clothes comes out and fast it take to wash them. I love all the different power setting. Have a very nice look and style to it. Makes my home feel like an home. Very nice in details. I love a white clean look like I have. And its very nice and dont take up too much room. Have good value and very quiet so you will not hear nothing. So if you want to watch tv in your living room you can and dont feel like you hearing your washer over anything.

Without an agitator the clothes do not come clean. Dah, I should have thought of that before I bought it, I know an appliance repair guy that his wife even got rid of her agitatorless machine. Thats how bad they are.

Kenmore Elite Oasis washer - I bought ours in 07 and started having trouble 6 months after we bought it! It wouldnt start when you pushed the button! We had to keep turning it off and on to get it to finally start! My husband is a Mr. Fix It so he figured out it was the computer board! He made sure all the wires were attached and such! I called Sears to complain and of course, they said I could get a repairman out! I told them it was 6 months old! My husband ordered a new board and put it in then it worked! Then a few months later, it started leaking water on the floor! Thank goodness its in the basement with a drain by it! So I kept using it! So yesterday, I heard a horrible racket coming from the basement, so I ran down and it was spinning with this terrible noise coming from it. So Ive been looking on the net for answers. They did recall them but not until 2010! So mine is too old! Hopefully, my husband can fix it again! Im so disappointed in this washer! You would think for as much money you spend, it wouldnt have this many problems! Our 1st washer lasted 20 years. It was a Maytag. Im not sure if that brand is better or they just dont make them like they used to. I would never recommend this washer to anyone!

It worked great. We bought it a while ago and it still runs like new. We have a family of 5 and it works great. We use it every day. Wouldnt trade it for anything. So reliable we havent had any issues with it even with daily use for a family of 5. We have 3 dogs and it does great with the dog hair also. So cute. Fits in with all of our appliances. Love the design and load capacity. Its just the right size and the display is easy to read. I think its an excellent deal for what we paid. It has every feature we wanted at an affordable price. Great brand for your buck. The load size and look was cheap compared to other brands.

It is a really good washer machine. It works better than a new one. It leaves my clothing really clean. Im not planning into buying another any time soon. Im really satisfied with my washer machine.

It cleaned my bowls, pots, pans, Tupperware, plates, and silverware very well and fit into small spaces while still having a large capacity. I also like the color and the layout allows me to put all of my cabinets in it so I can use everything between washes. My cat also enjoys playing in it. It met my expectations and was not the least expensive but the value it has provided has been worth the added cost. It also looks fantastic in my kitchen and everyone who has been to my house comments on how great it is.

Ive never had anything so liberating in my life. The thing is awesome. I always go with Kenmore. Whenever my appliance breaks down I always buy a new Kenmore. Any clients that I have its always Kenmore. My Kenmore washing machine is so durable. Ive only had to call Kenmore out one time to come and repair something and it was minor and it wasnt their fault or the washing machines fault. It was my small child climbing on top of it and jumping up and down LOL. And I think if that hadnt happened I would never had to call them. My Kenmore washing machine is so glorious. Its almost like a centerpiece you want to put in the middle of the living room for everyone to look at LOL. The thing is durable as say my clothes many many times. The thing is gorgeous almost like a Roman statue in my washroom.It was a little pricey but thats what you get when you buy top of the line and my mother always says you get what you pay for. Im not going to buy a cheap washing machine that Im going to have to keep fixing and fixing and fixing. I want something thats going to last me about 10 years before I have to put a new part in it and Ive got that now. Kenmore rocks.

It is the best washing machine I have ever owned. Cycles are done much faster than I ever would have to possible. It easily handles all of my garments, from the bulkiest ones to my most delicate items. This is the most reliable appliance I have ever owned. It is extremely dependable and that is very important to me as I have to do laundry every day. I have never had a problem with its performance and it has never needed one repair. Its physical appearance is absolutely stunning! Its so smooth and sleek. It looks very high tech and like it is of very good quality. It compliments the color scheme in my laundry room perfectly and really brightens up the whole room. This appliance is a very good value. My friends and family, anyone we have over to the house that happens to see it always ask how much I paid for it and are so surprised when I tell them that they ask for more information on it and say they would consider buying one too.

Bought a KENMORE washer 41983.410 December 2017. Thats less than two years. Broke down last week. They want $560 to fix it. Shouldnt they last longer than that. Just bought another for $1200. Mad as Hell.

Is great brand and clean and dry very well my clothes, is very impressive how this machine are working. The shape is very outstanding and trusted very effective, expensive. I cant live without this two machine. I recommend to everyone.

Has good size door for easy loading and unloading. Has good selection of cycles to choose from, though I do not use some of them. I really like the ability to choose water temperature for both washing and rinsing. I have had it for over tens years now and it has never once failed me. I have never had any reason to feel it was not completely reliable. I take for granted that it will work properly every time I use it. I have a white model, which I prefer so, I can easily change the laundry room decor if I wish. It is designed well and has not gotten outdated in its look over the past ten years. This washer was an excellent value for me. It has all the features I wanted and more at a more reasonable price than many of the other products I looked at. I did a lot of shopping around and price comparison.

I bought a Kenmore Elite Washer from Sears about 5 years ago. I have had it repaired twice and it never cleans my clothes. It has more error messages than anything I have ever seen. It locks, puts error F11 and you cannot get your clothes out of the washer, cannot open the door does not matter if you unplug it or not. Then another error, then another. It is impossible to do laundry. I HATE THIS WASHER. I WOULD NOT BUY A THING FROM SEARS. They lie and tell you they will stand by a product but they do not. They want another 600.00 to walk in the door to fix the washer. I might as well buy a new one. ONE THAT WORKS.

Wanted to try it instead of Whirlpool. They said it used less water. I dont think it does. I liked the fact that it was a good price. It is said to be a very good brand. I have had Kenmore in the past and they were good. I have had it about three years now. It is a Kenmore and full size. The cost was $495.00. It is a energy saver and the new ones without a agitator in it. Cleans really good so far and I would buy another one.

I have had this Kenmore Elite Oasis washer for 5 years and have never had one load of clothes come out clean. To even get somewhat clean, I have to use the heavy duty setting, plus pre-soak and extra rinse. It seems like there just is not enough water used, and not enough agitation. Sheets and large items roll up into a ball. Everything wrinkles excessively. I would trade this for an old, plain washer with a real agitator without hesitation. I have never really disliked a washer before, but I hate this one.

It is very quiet and it dries my laundry in no time especially when I have different sizes of clothes, all are dried according without I having to restart the drying process. Overall, l would recommend this product because it is very efficient, effective and dependable. I definitely like the fact that it dries your clothes effectively without burning out the colors. It is very reliable and I would recommend it to my family and friends. The appearance is very simple and the directions are clear and concise. It has a user-friendly appearance for everyone. It is really an awesome product. I like it. The price was quite affordable at the time and I got it while it was on sale. However, I think the general price tag is reasonable now compared to other similar products in this category.

My Kenmore washer has lasted going on 9 years now. It has been a very reliable appliance. I have never even had to have it serviced. I highly recommend Kenmore when shopping for appliances.

It had a great look in the kitchen and everyone love it, family and friends of the family, my brother and sister too. We got it by paying on time at a rent Thru center back in the day. I really appreciate it and if I can afford one now I would get one. But I tell everyone about it. It was a good washing machine and it last a long time for 7 yrs. Me and my family use to wash all the time when my mother dont have time. We use to make sure that all the clothes was wash and clean and that everyone enjoy washing.

My Kenmore has ran flawlessly for 10 years. Washes clothes clean each and every time. Little or no noises, or rocking. Has multiple setting for all types of clothes, including easy and delicate clothes.

Our Kenmore washer, purchased in 2006, stopped working recently. Error code F22 appeared on the front panel which is a door latch failure. I ordered another latch and installed it myself. When I attempted to operate the washer the latch immediately failed again and gave the F22 code. I then called Sears appliance repair. When they finally showed up, the technician put a new latch assembly in and it too immediately failed. He said the controller was sending a continuous latch signal which destroys the latch and that I would need a new controller and latch. We had purchased an extended warranty for $319.00 which would cover up to $500.00 in repairs but the price he quoted went beyond that by $287.00. I saw no other choice so I authorized the repair. After the technician left, I looked on the Sears parts website to compare the part prices he had quoted us and found that the repair guys price was double the price Sears quoted. I called the technician to ask him why and he said he had no control over pricing and that I would have to complain to Sears. The Sears rep told me that the repair people get their parts from a different source. I told him there was no way I was going to pay double and asked for a refund on the parts and cancelled the warranty. I eventually received my two refunds. As of this writing, I still have no functional washing machine.

My Kenmore washer has live up to its job as I have been washing 5 to 7 loads per week for approximately 15 years. I would be extremely happy to recommend a Kenmore washer to anyone who is in the market for a washing machine. When the day comes to replace my Kenmore washer you can be assured it will be another Kenmore.

It has a great speed and wash cycle very quiet. It does not shake at all. It is very easy to use. I even let my mother use my washer and she loves it. My mother-in-law also comes and tries it out, and now she is going to buy her one because it is easy to open the door and load the washer. It washes the clothes really well. Great and clean easy to put the detergent in the slot. It’s got plenty of room for the clothes to spin and wash. Easy to manage, easy for people to use.

Makes clothes clean and smell great. Great product and great service. Last a long time. I highly recommend their products. I have had no problems with the upkeep. Easy and affordable for parts and service.

Good quality, clean, efficient, hardworking product. Time tested and approved. Ive gotten many, many loads of laundry clean and fresh with this washer. This washer has been very reliable through many tough dirty jobs. Id recommend it for anyone looking for good, clean quality for great value and price. This washer is typical in looks but the value and quality more than makes up for aesthetics lacking, just buy it and see people... youll get clean value at a great price. You save time on presoaks plus its less expensive than others that seem to have the same value. It lives up to the value and more.

I bought an $800 High Efficiency, 4.8 cf capacity washer (Paid $569.00 on sale and it some of the worst money spent) to wash the blankets I make. The machine rolls them into mushrooms and dumps any dirt, hair, etc. on top in a ring. Uses so little water that even on deep fill the clothes are NEVER covered with water. Socks come out looking like they were just worn. I have to spray all socks or they dont get even partly clean. Wont get sweat out unless you use an additive and if you use more than 1/8th cup of detergent, the machine will run for hours. The only way to get water to cover the clothes is to add it. I have to pour three gallons of water in if I want clean clothes. Sears repairman said many of his customers keep a bucket by the machine to add water. There is no deep fill for permanent press or half the other cycles so permanent press is never really clean. DONT ever use bleach as it stays in the washer and ruins the following loads. You cant re-spin if it doesnt get the clothes dry enough, without using a rinse cycle.Quite an experience if it goes out of balance. Getting it to stop spinning means stopping the machine, waiting for the door to unlock and dodging the machine as it takes time to respond. By the way, unless you buy a service contract, if Sears decides its working properly, you have to pay per the Department head at the Sears I bought the machine from. Avoid at all costs. Keep the old one running until you cant buy parts.

Gets my stuff very clean. I cant say how well it works. I never got to worry about stains, they are gone. Washer has been a life saver to me and my family. It has never broke or had any issues with my washer. If I had to choose I would get them again. Thanks Kenmore for great service. I could not ask for a better washer for my family. It is sleek and great, so small it fits and powerful. Many color options are available but I choose white. I have always love the look of the washer. It s a great value. I got it due to the price was good along with the quality could not ask for better washer. If I had another choice I would still go with the brand and one I chose.

We bought a Kenmore Elite top loading machine less than 5 years ago. The lid started rusting soon after we bought it. It has progressively gotten worse. The whole lid is rusted now. It looks horrible. I take care of all my appliances. I had a previous washer for almost 40 years. I shouldve kept it. It had NO rust anywhere. Kenmore and Sears has cheap, crappy appliances. They are not what they used to be. Think K-Mart quality. DO NOT buy appliances from Sears anymore. If you dont pay through the ** for an extended warranty, you are out of luck. The reason they sell them is because they KNOW their stuff is crap and will not stand behind it. Go to an appliance store where they will stand behind their products. RUN from Sears and Kenmore. Theres a reason they are going out of business.

My Kenmore washer has been 100% reliable since I bought it, no warranty issues, no failures, at all. It will be 18 years old in August 2020. I am getting a little bit of surface rust underneath the bleach dispenser, but I will clean up and repaint the tiny rust spot this summer. I cant vouch for the new models, but mine has been perfect.

I purchased my Kenmore front load washer in 2009. All was good until I need it fixed! A technician came out and told me what was wrong...and charged me for that visit! Now a part is on back order and has been for OVER 2 MONTHS!!! This is ridiculous! Sears repair service sucks! I will never purchase another product from them and I will definitely pass my experience along so that others do the same!!!

Absolutely the worst customer service experience in my 66 years on this earth. Bought a new Kenmore washer which arrived damaged. Was told we had to report damage in 3 days and they would not do anything. Turned on the machine and it sounded like metal on metal grinding. Called Sears again and they sent out the repairman who says the bottom of the machine is crushed and missing a suspension rod and not worth repairing. Just trying to get service from Sears has been such a nightmare. I cannot imagine trying to get a replacement washing machine. What a goat rope this has been. I expect we will be buying a new washing machine and I guarantee you it will not be a Kenmore!!! WORST SERVICE EVER!!!

Clothes are important and need to always look your best. Clean clothes always makes a difference in ones appearance, not look like a slob living out in the street. You can rely on getting clean and dry clothes any time you need them whether to look professional or for everyday appearance, not look homeless out in the street. I have great experience with this product. It always helps me out in a jam when clean clothes are needed the most especially in a emergency. I value the brand name a lot. It helps with my everyday life when a article of clothing needs to be cleaned in a hurry.

Only had the washer for 2 years and already broke... Water is leaking from underneath and a very very loud noise on the spin cycle that it sounds like the old wood roller coaster at Cedar Point... My first and last Kenmore product. Went out and got me a Samsung.

We have always been fans of the Kenmore washing machines until we bought the Elite. It wont get my husbands work clothes clean, constantly goes out of balance, and leaves white residue on dark clothes. We have tried a wide variety of the HE detergents on the market - powder, liquid, pods. Nothing seems to make any difference. We paid quite a bit for this machine and it has not lived up to our expectations. Wish we could afford to replace it.

On July 25, 2011, I first called Sears to report that my Kenmore Elite H5t washing machine was not working. The error code was an F35, which means the overflow switch needed to be replaced. An appointment was scheduled for August 3, 2011. My daughter sat home for hours waiting for the tech to arrive, which they never did. They claimed that they called both my home and cell. No such calls were placed, as I have caller ID at home and my cell identifies the phone number. When asked why they never showed up, I was told by Sears Service that the appointment that I received was a forced appointment not a saved. I was a bit taken back by their answer. Wow! I had no idea that an appt took on a totally whole new meaning; where was I when this took place.Anyhow, I had to reschedule another appt for August 10, 2011 and made sure I requested a saved appt this time. I further told Sears Service that there was not only an F35 code but now an F20 code as well, which means an inflow water restrictions. I told Sears that there was no water restriction into the machine nor was there a drop in water pressure. When the Sears Tech arrived on August 10, 2011, he replaced the overflow switch and told my daughter that the machine was fixed. Yet, when I attempted to do a load of wash on August 12, 2011, the machine was showing the F20 again. I called Sears Service again and told them that the Sears Tech never fixed the problem with the F20 on August 10, 2011. Sears Service informed me that there were no notes on my file of the Tech performing a diagnostic test, in which he should have done to determine what was causing the F20 code. So I had to schedule another appt for August 22, 2011. Mind you, I made sure I asked if this appt was a saved or forced appt. I was now told by Sears Service that they had away with the forced appt sometime in the beginning of August 2011. I was like this is unbelievable. When the Sears Tech (Jeff-excellent tech) arrived on August 22, 2011, I told him that I believed that it was the PC Board that needed to be replaced because the display panel was showing all sorts of characters and shapes. He did a diagnostic test and confirmed that the control board did need to be replaced and would order the part and that another Sears Tech would be back on August 31, 2011 to install the control board. I told Jeff that I would be contacting Sears Service to confirm said appt. I did such on August 24, 2011 and all was confirmed with the Sears Service Dept for August 31, 2011.Well, August 31, 2011 came and guess what? Once again, the Sears Tech never showed up or even called leaving my daughter waiting for hours again. By this point, I was livid and demanded to speak with a Sears Service Manager. The Manager apologized and offers me a laundry credit for every 7 days that Im unable to use my machine but fails to tell me that there is a cap on this laundry credit of $100. I informed the Manager that the time constrains that Sears places on its customers waiting for a Sears Tech to arrive is unreasonable and especially for people who are key employees of their company cant leave their job or are made to wait for hours for Sears to show up. More so, it put my daughters new job at risk because she had to request 3 separate times off from her job for a Sears appt; of which 2 of the times Sears never showed up and the other time the Tech never fixed the machine. Her employer told her in a joking fashion that she was making a lot of demands for a new employee requesting so much time off. The Sears Service Manager apologized and now offered me a Saturday appt. This was news to me, as I was told in the past that appts were only scheduled between Monday-Friday.Now an appt for Saturday, September 10, 2011 was scheduled for a Sears Tech to install the control board between 8am-12pm. At 9:37am the morning of my appt, Sears left a message on my home phone that they were experiencing a high volumes of delays in the field and would not be at my home during the scheduled time but later. I immediately contacted Sears Service requesting to speak with a Manager but each time I was disconnected. By the fourth call, Sears Service assured me that I would not be disconnected. Well, they did not disconnect me. However, what they did was, instead of connecting me to a Manager, they connected me to another irate customer that was also holding for a Manager.I finally gave up! The Sears Tech (Jeff) finally came that day and replaced the control board and did a complete diagnostic test of the entire machine and told me that all was good. I proceeded to do wash by the third load the machine was now displaying an F17 code. I contacted Jeff on his cell and informed him of this error code F17. He told me that there is no such thing as an F17 with this washing machine. I was like Jeff I do know how to read and it says F17. I took a picture my washing machine with the F17 code flashing for proof (date and time of picture was 9/10/11 @ 5:37pm). Jeff told me to stop the machine and restart the wash cycle, I did and the same thing again an F17; the wash just stops in the middle/end of the cycle leaving the machine full of water with wet clothes. Jeff told me that I would have to make another appt with Sear Service.At this point, I am so livid, I contacted Sear Service and told them to just give me a new machine and be done with it already. They informed me of their lemon law that the machine has to have 4 separate problems within a 12 month prior, before they will even consider replacing it. Heres the kicker, ultimately even after the 4th time, its up to their discretion if they want to replace the machine or not. I am so done with Sears!

I usually do not like to read a long report so I will keep this short and sweet. I have had this washer for nearly 25 years, it has been as reliable as it can be!! I have never had to call for a repair person.

We purchased the Kenmore water/energy efficient washer and we wash on either room temperature or warm water. Laundry most of the time come out not as expected with unclean chocolate stains as an example. Also, we were told by Kenmore that we have to run the express cycle (Very hot water) with vinegar in the detergent pocket to remove residual detergent and to improve the washer ability to clean even normal day to day stains. We are not happy with our purchase. Another aspect that made us unhappy is the annual PM included in a 5 year warranty (paid extra) that often the subcontractor is sending washer-untrained technicians to perform the PM.

It was a great washer to have used for many years in my household. It made washing easy and sufficient to clean my clothing. Kenmore has always been one of the brands Ive stuck with and will always be. It always provided me with the best washing experience possible. There was never a moment when it didnt satisfy my needs to get my clothing clean. It was an extremely well-made washer that my family and I used for many years. It was compact and did not take up so much space, and we were able to move it from one house to another house easily. Having an sufficient washer made it easy to get all my clothing, sheets, and other things in my household washed quickly. It was definitely great in a big household of people.

I found this washer great! It cleaned all of my clothes great and has lasted me over 5 years now. I would recommend this to my close friends. Sadly they dont have a stainless steel model. This washer is very reliable. Its so reliable it has lasted me a long time, more than five years which is just very crazy. It still looks great like factory new! I have the white model which is very nice looking but I would like a stainless steel version but for now Im happy. I wish it could be a bit cheaper but in the long run I found it very valuable to me so the extra cost was just nothing.

This washer has never given me any issues and is very easy to use. It is standard size and capacity and the standard color white. I have had this washer for many years and will buy Kenmore appliances in the future. This washer has always worked as expected and never given me any major issues. I have had to on occasion replace a belt or what not but have not had any major issues with this appliance. It looks like every other washer that I have ever owned. Kenmore offers a good value as you get a high quality name brand product for a value price. The service at sears where you purchase it is also typically very good.

Lasted a long time and did a great job washing and drying our clothes. Have nothing else to say at this time besides what I have already written.

It always kept my clothes clean and washed them very well. I would go out while my clothes were washing and I never have had trouble with it. Always trust my clothes in there. Had no trouble with it, set the timer and off I go. Never had to worry about your clothes. You will be satisfied and very happy with the wonderful work it does for your clothes. It is such an amazing washer. It will keep your clothes fresh and clean. Never disappointing. You will love it. Very helpful washer and does many wonderful work.

I was impressed with how clean my clothes were with my new washer. My old one, sometimes the detergent wouldnt release so my clothes would still be dirty when I took them out. It can fit pretty large loads even a lot of towels. I also wash my comforter in there when Im too lazy to go to the cleaners. And Im usually pretty happy with how it comes out. When I bought it I was satisfied with the appearance but then shortly after they made more washers with a side opening door and I started to realize that that would make things a lot easier and thats what I will get for my next one.

Kenmore elite oasis washer - This washer is a total piece of crap. I have had it 2 yrs and I am going to set it on fire in my backyard on Saturday when my new one gets here. A total piece of garbage. I was going to try and trade it on craigslist to a handyman or something and at least get something I can actually wash clothes in but I prefer to burn. No one buy one from Sears and shame on them for selling such a piece of crap...

I purchased both in 2004. Ive only had two problems, both with the washing machine. 5 years ago, the washing machine would not move after fill up. I called Sears to repair it. They came the same day, has not happened again, but I did have a different situation of the Washer not working this summer. After the wash cycle, the spin cycle wasnt working. In fact the water didnt drain. With limited funds, I looked into doing it myself. Thanks to a YouTube video, I found it to be a common problem. I knew the part I needed, and was able to get it from Amazon. I got the part, fixed the washer, following each direction on the video, and was successful in repairing my washing machine.

I have a 3.5 year old HE5T Steam Kenmore Elite front load washer. After the error of sud and f35, we bought a new pressure switch and replaced it for $100. I turned the machine on thinking this would solve the problem, only to now have f21 error coming up. I cleaned traps and checked the lines. Now I am looking at a new pump for $140. Are you kidding me? This is ridiculous. Needless to say, we are purchasing a new washer from a local dealer, not Sears. And, you can bet it wont be a Kenmore! How disappointing to feel this ripped off.

We bought a new Kenmore Elite Top Loading Washer 31522 in July of 2014. We noticed that the machine often generated a UE error and we had to redistribute the clothes. But it got where we could not even wash a load of sheets without having to redistribute the load 3 o 4 times. Sometimes just hit Drain and Spin just to complete the load. Even though Consumer Reports usually discourage buying an extended warranty we did buy one for 3 years. We called for a service rep to repair. On the day he arrived I had used my neighbors one year old Maytag which was very similar to mine and had zero problems with getting my laundry done. He said this would not happen with the Maytag b/c Maytag is made in USA and Kenmore is now made by LG in Korea. The repair man said he has to completely rebuild the machine and cost for labor and parts (8 parts) will be $1500.00. The machine costs $700.00. Why would Sears approve a $15000 repair that could buy 2 new machines? I told him that I have to use a laundromat frequently which gets to be expensive and very inconvenient. He said the parts he would be delivered and he would return in 9 days. Sears called on day 8 to cancel appt and left a number to reschedule. When I called to reschedule they said it was b/c their records indicate that all the parts were not delivered but I told her that UPS did deliver 5 additional boxes. I got an automatic call about an hour later saying I was the first appt for the next day between 10 and 12. No one came or called. I called and was told that it was cancelled and needed to be rescheduled b/c their records again indicated that we did not have the tub. We had to go through each piece we already received to confirm. The 3rd appt was made for a week later. We are still awaiting the delivery of the inner tub assembly from LG and fear that we will have to again reschedule. I called the sales agent who sold us the washer and asked for his assistance in getting a new machine. I was told that the only person who can decide if the machine can be condemned is the repairman. This does not seem right to me. Why would we ask the repairman who can charge for the repair be the one to decide if the machine should be fixed? Especially when repairs will be way more that the price of a new machine. I think we have a lemon. He was supposed to talk with his manager and get back to us but then heard nothing. I called again and he said his boss will contact us. Again heard nothing. I called again and had to leave a msg for the boss. The boss left a VMX saying he could not replace the machine, but have to wait for the repairman. I am very unhappy with the machine and especially with Sears.

Rust forming around bleach dispenser. I feel this is poor workmanship on Kenmore part. However they coat the enamel finish on the frame into which the dispenser sits in 3 year should not start to rust! If untreated this will spread and spot rust marks will start appearing on clothes. There is no way to contact Kenmore directly. Everything reverts to sears. Who want to charge me $79.00 to come tell me there is rust but will put the 79.00 dollars towards my repair bill. This is poor customer service.

Kenmore HE top loader - I purchased this machine thinking it was way better than my older machine. Im very disappointed, my clothes dont come clean. It only adds enough water to get them wet, sometimes items come out with dry spots. I tried smaller loads and clothes still dont come clean. Some still smell. My husband works in a golf course and his shirts, (which can be quite smelly) still have an odor. I never had this before. Also, my darks sometimes come out with white spots on them which I never had before. My daughter used my machine, who has a Whirlpool and says my machine is awful compared to hers. It doesnt add enough water for the clothes to properly clean. Would never get one like this again.

Lady Kenmore super capacity - It was top of the line at the time, $600.00. Electronic sensor temperature settings. Everything from heavy soiled cotton settings to delicate settings. Powerful motor. Kenmore from Sears that was bought in 1992. It was reliable. It had the largest clothes capacity at that time. I have absolutely no complaints about this washer. I have had this appliance for 24 years. I look for top brand names with stellar operational ratings. I look for online reliability reports. I look at price and warranty. I look at customer service records. I will only buy super capacity washers. I am not concerned about energy efficient ratings. If the washer is reliable, I am willing to pay the price. I will always go with name brands such as Kenmore or Maytag. I have never had to repair my Lady Kenmore washer in 24 years. If the washer frequently required repairs, I would steer clear of the brand from now on. I have had no problems with paint chipping nor any problems with the appliance eating my clothing. My Lady Kenmore Ultra Fabric Care Heavy Duty 90 series has been fantastic. It has 8 temperature cycle and 5 cycle modifier settings. It was the most expensive washer at the time but well worth the money. This washer moves an oversized load of clothes just as efficiently as a small size load. The electronic temperature settings are an added benefit. If you are washing clothes in the winter and need for the water to be properly balanced, this will electronically monitor the temperature of the water and will create the proper amount of hot and cold water combination for the desired suitable water temperature. This product is wonderful!

I bought my Kenmore when my youngest son was born. Hes 12 now, and I just replaced the washer. We have 5 children, so thats a lot of laundry! We only had to have it repaired once in all that time. Many good years of service!

The Kenmore washer gave me great, dependable service for the 8 years I owned it. We were a family with 3 children so it definitely got a good workout thru those years. This brand has been recommended in our extended family for many years. The appliances are very durable and reliable, providing excellent service for a very active family! We have found that Kenmore appliances are also very reasonably priced for the quality and service that they provide.

Its quiet, dependable, energy-efficient and really works hard. Eight loads a week and it holds up. Does blankets, rugs, work clothes, coats, regular laundry. Works well with heavy loads too. For the price we paid, we have not had a repair bill. Its easy to use and clean. It can be moved easily, and with one person. We love it and once in a while family brings things when their washer breaks down.

I bought the high efficiency washer to save time and water. It takes twice as long to wash the clothes and almost always leaves soap residues on the clothes and I use high efficiency soap. I like the ease of use and wide variety of cycles. I live in a smaller community and the Sears store here does not have a repairman. This brings me to my next big problem. I bought the washer 4 years ago and yesterday it broke! It senses and then fills with water but when it moves to wash or to spin it does not agitate or spin. Water pumped out leaving me with soapy clothes still dripping wet. Apparently, I will have to purchase another machine and it will NOT be a Kenmore!

This is an HE, top loader, without agitator machine. It has no presoak cycle and I miss having one. Additionally it has no softener dispenser. It came with a softener ball which got lost with the passing of time. Had I more shopping time I would have not purchased this machine. On a positive note, it has been reliable and in ten years has had only one repair.

Kenmore Elite top loading washing machine - This washing machine is less than 6 years old and for the past year it would imbalance when heading into the final spin cycle following the rinse cycle. I tested it with nothing in the machine and it still imbalanced. In researching the problem on the internet I found that this problem is not unique to my machine.The response from what is termed a community expert is that the entire tub needs to be replaced, which would at that time (2011) cost $212, not counting labor costs.The frequency of occurrence would suggest that this is a design or manufacturing flaw. This floating tub design actually seems illogical and destined for failure. Although these washers are listed as canyon capacity washers, I can only guess that in reality bulky loads can imbalance the washer to where it in some way disfigures the tub or the mechanism stabilizing it. The bottom line being, buyer beware. I know I will not purchase another Kenmore product.

My Kenmore Washer is 18 months old. The washing machine has leaked twice. Once because of a manufacturer defect. The second time because a hose came loose. The washing machine is a top loader and does not have an agitator. On small loads I get a UE warning which means out of balance. It gets this code so many times it takes 3 hours to complete the load. They replaced 3 boards and this did not fix the problem. They ordered another part and Sears did not show up at the scheduled time. I had called several times on the scheduled date to verify the appointment and I found I was scheduled but they had failed to assign it to a technician. This meant I really was not on the schedule. The customer service person told me some of their service personnel did not know how to read the screens and did not realize I did not have an appt. I now have been without a machine for two weeks and their management will not call me till Monday, the problem happened on a Friday. I am very frustrated.