The performance was awesome. It cleaned my clothes really well. It wasnt fancy which made it extremely easy for me to use and to teach my young son how to wash clothes. It was extremely reliable. I never had any issues with it ever. I was able to wash big loads which is a plus for me because I am so busy. The appearance was basic. I prefer the old style appliances compared to the newer ones that are hard to figure out. It was very easy to clean the inside and outside. It is not very pricey and gets the job done easily. It is worth every penny. I would recommend it to anyone who has a tight budget and wants a great product.

The performance was top quality. I loved this machine. It lasted a long time without breaking. It was pretty good to me. I like this brand a lot. The reliability of this machine was excellent. I thought it was just as good as a general electric one. It was awesome for the record. I coud not have asked for more. The washer was a front loading type of washer. It was very strong in handling clothes to wash and it gave us years of great and quality service. What a great washing machine. The price that we paid for this washing machine was just right, it was worth the price that we paid for it.

It is good enough. Kenmores they are like Maytag washers. They last forever. It is a good washer for me. It is a very reliable washer and it does the job. Could be a little bigger and I increased my family recently and with an increase has more clothes to wash. It is just like any washer, white and functional cycles that I needed a degree to learn how to work. It is a good washer and I am glad I got it and it should be very good to me. Well when I bought my washer it was on sale and it was a good deal at the time. I paid the right price.

My Kenmore washer washes large loads as good as it does small and is very dependable. It handles anything you test it with. This washing washing machine has lasted a very long time. It performs as well as washing machines costing much more. The warranty on this machine is fantastic but will probably never be needed. My machine is neat and sleek and fit wherever you want to put it. The controls are easy to read and understand. I love the top loading design. Great for convenience. In comparison to other washing machines of its generation, its value is superb because it is so well built and possibly the last machine you will need to buy.

Both worked very well for the first few years but the washer had problems toward the end in getting drained all the way. Had to replace some parts. Units worked good til the end and then they became so unreliable and slow that we ended up replacing them both and are happier now. Dont know why or how but they went bad. Appearance was fine. Dont expect that there is a whole lot of room there to change color and style is changing every day so stay informed and Im so sure you got it. Never got my moneys worth out of any washer. Dryers usually last but these seemed to run faster, harder and wear out quickly. I dont think I will buy again.

My wife and I bought both Washer and Dryer on 10/20/11 and the washer had a recall and every scene they came out and did whatever they had to things have been crazy - the washer always gets out of balance. The other day the tub hit the front shell of the washer, it is a piece of scrap that should of went to a scrap yard for junk. The recall was for reprogram control unit.

I had this washer for about 15 years. It stopped spinning the clothes dry. Instead of spending money for repair, I decided I would just buy another washer. Unbelievable that the washer lasted 15 years. (I use my appliances as directed in instruction manuals and I never allowed my husband to touch my appliances.)

On July 25, 2011, I first called Sears to report that my Kenmore Elite H5t washing machine was not working. The error code was an F35, which means the overflow switch needed to be replaced. An appointment was scheduled for August 3, 2011. My daughter sat home for hours waiting for the tech to arrive, which they never did. They claimed that they called both my home and cell. No such calls were placed, as I have caller ID at home and my cell identifies the phone number. When asked why they never showed up, I was told by Sears Service that the appointment that I received was a forced appointment not a saved. I was a bit taken back by their answer. Wow! I had no idea that an appt took on a totally whole new meaning; where was I when this took place.Anyhow, I had to reschedule another appt for August 10, 2011 and made sure I requested a saved appt this time. I further told Sears Service that there was not only an F35 code but now an F20 code as well, which means an inflow water restrictions. I told Sears that there was no water restriction into the machine nor was there a drop in water pressure. When the Sears Tech arrived on August 10, 2011, he replaced the overflow switch and told my daughter that the machine was fixed. Yet, when I attempted to do a load of wash on August 12, 2011, the machine was showing the F20 again. I called Sears Service again and told them that the Sears Tech never fixed the problem with the F20 on August 10, 2011. Sears Service informed me that there were no notes on my file of the Tech performing a diagnostic test, in which he should have done to determine what was causing the F20 code. So I had to schedule another appt for August 22, 2011. Mind you, I made sure I asked if this appt was a saved or forced appt. I was now told by Sears Service that they had away with the forced appt sometime in the beginning of August 2011. I was like this is unbelievable. When the Sears Tech (Jeff-excellent tech) arrived on August 22, 2011, I told him that I believed that it was the PC Board that needed to be replaced because the display panel was showing all sorts of characters and shapes. He did a diagnostic test and confirmed that the control board did need to be replaced and would order the part and that another Sears Tech would be back on August 31, 2011 to install the control board. I told Jeff that I would be contacting Sears Service to confirm said appt. I did such on August 24, 2011 and all was confirmed with the Sears Service Dept for August 31, 2011.Well, August 31, 2011 came and guess what? Once again, the Sears Tech never showed up or even called leaving my daughter waiting for hours again. By this point, I was livid and demanded to speak with a Sears Service Manager. The Manager apologized and offers me a laundry credit for every 7 days that Im unable to use my machine but fails to tell me that there is a cap on this laundry credit of $100. I informed the Manager that the time constrains that Sears places on its customers waiting for a Sears Tech to arrive is unreasonable and especially for people who are key employees of their company cant leave their job or are made to wait for hours for Sears to show up. More so, it put my daughters new job at risk because she had to request 3 separate times off from her job for a Sears appt; of which 2 of the times Sears never showed up and the other time the Tech never fixed the machine. Her employer told her in a joking fashion that she was making a lot of demands for a new employee requesting so much time off. The Sears Service Manager apologized and now offered me a Saturday appt. This was news to me, as I was told in the past that appts were only scheduled between Monday-Friday.Now an appt for Saturday, September 10, 2011 was scheduled for a Sears Tech to install the control board between 8am-12pm. At 9:37am the morning of my appt, Sears left a message on my home phone that they were experiencing a high volumes of delays in the field and would not be at my home during the scheduled time but later. I immediately contacted Sears Service requesting to speak with a Manager but each time I was disconnected. By the fourth call, Sears Service assured me that I would not be disconnected. Well, they did not disconnect me. However, what they did was, instead of connecting me to a Manager, they connected me to another irate customer that was also holding for a Manager.I finally gave up! The Sears Tech (Jeff) finally came that day and replaced the control board and did a complete diagnostic test of the entire machine and told me that all was good. I proceeded to do wash by the third load the machine was now displaying an F17 code. I contacted Jeff on his cell and informed him of this error code F17. He told me that there is no such thing as an F17 with this washing machine. I was like Jeff I do know how to read and it says F17. I took a picture my washing machine with the F17 code flashing for proof (date and time of picture was 9/10/11 @ 5:37pm). Jeff told me to stop the machine and restart the wash cycle, I did and the same thing again an F17; the wash just stops in the middle/end of the cycle leaving the machine full of water with wet clothes. Jeff told me that I would have to make another appt with Sear Service.At this point, I am so livid, I contacted Sear Service and told them to just give me a new machine and be done with it already. They informed me of their lemon law that the machine has to have 4 separate problems within a 12 month prior, before they will even consider replacing it. Heres the kicker, ultimately even after the 4th time, its up to their discretion if they want to replace the machine or not. I am so done with Sears!

Our Kenmore Elite Dishwasher purchased from Sears is less than 3 years old. Since the very beginning the door was very hard to open putting significant pressure on the flimsy plastic panel above the latch. It started to crack a year ago so we were very careful. However this week the plastic panel and latch just crumbled in our hands. Use of the machine is fairly low since there are only two people in the household. Seems unreasonable to pay for repair given such poor design.

Ive really enjoyed it and its lasted me for years worth no mechanical issues at all! Id fully recommend it. It washed my citys perfectly and never caused any damaged. Very quiet and fast cycle! I feel that this Kenmore washing machine is very reliable because I have had it for many years and much more to come to no avail have I come across any mechanical issues whatsoever and I have relied on it greatly and am very pleased with my purchase and I would recommend it to many! The appearance of the water is pretty basic but nonetheless quite fitting in any home laundry room and I have always preferred a top load washer anyways and so I actually like the look of it! I feel like this washing machine is a great value for the money that I spent on hey! Especially as Ive stated in princess that me for so long and so because of that I actually would have ended up paying more most likely!

It is a Kenmore Elite style. Washes worse than a cheap hotel device. Leaves junk on clothes and squeezes the clothes to the point of permanent wrinkles. Other Kenmore have been fine. Not sure what is wrong with this one. It has happened since day one. Called store and no resolution.

I love my Kenmore washer but after 5 years it Started to have problems so I was thinking of getting another kenmore washer. My mother had one and she loved it so that’s where I got my idea of getting mine.

Kenmore Model 796.4027. It is rated as best buy by Consumer Reports. However, it has a serious design flaw. The valves close much too quickly causing massive water hammer. None of our other washers had this problem. Their solution, install new anti-water hammer devices. **. This is a design flaw in these machines. Wikipedia has a very nice treatment of what causes water hammer. I also spent a good bit of time in Engineering School studying hydraulics and this is a classic case. The valve is closing much too rapidly. The solenoid that actuates the valves needs to be redesigned. It shouldnt be hard, other washer manufacturers seem to have figured it out.The service was prompt and courteous. He explained that this was a very common problem with newer washers. However, since nothing was replaced Kenmore/LG wont track this as the design flaw that it is. I suspect that the manufacturer actually knows about the issue but doesnt want to resolve it due to cost implications. What a lousy way to do business.

My wife and I purchased a Sears Kenmore Elite Washer and Dryer in May 2012. We have found rust on the face and on the hinges. The service staff changed some parts at a cost of $350. The rust was not removed nor could we get a reassurance that the rust would be abated. We found that LG manufactured this machine and we are in the process of filing a complaint with LG. I think Sears needs to be responsible since it is their name on the product. Anyone else have any problems?

I have been troubleshooting with this new washer since October of 2017 and I cant get it to clean my clothes. I have had a technician come out 2 times and they cant find any reason why it is leaving a white residue on my clothes, no error code are being indicated as well. I have called Sears and Kenmore asking for an exchange so I can get my clothes clean, that is why you buy a washer. I have spent countless hours talking to customer service only to hear, I will send out a technician to see if they can do a recalibration, clean the tub, now they are going to do a full diagnosis which means check the unit. I have spent up to 6 hours trying to get a load of clothes clean. I did a clean washer cycle then tried to washer the clothes without any detergent or softener and they still come out with this residue. I have tried the deep fill 2 rinse which makes the washer no more High Efficient in my eyes just to see, and nothing. I now have pictures and videos of me trying to clean my clothes and it is getting me nowhere. The warranty that Kenmore has in the book is 30 days from purchase. Who wants to think that they just spent over $700.00 for a washer that did not work so how can you go through the 5 pages of troubleshooting plus the 2 pages of the cycle guide in 30 days. The warranty they have is one year against defect in material or workmanship. I am not sure where the miscommunication is on my call, I keep saying over and over that this washer does not work therefore the workmanship. My first call was to Sears to see how great their customer service was going to be and wow I think I might know why they are slowly going out of business. I then got a hold of Kenmore which is really just Sears so again didnt go anywhere. At this point I have been told that I must have a technician come out to my residence a total of 8 times in order to have Sears/Kenmore consider letting me get a replacement. The technician just hooks up the machine and pushes the buttons and cleans the basin just to say, I cant find any issue but your clothes are still dirty with the white residue. What can I do to get help to exchange my 700 Series Kenmore washer? What is everyone else doing to get resolution through Kenmore? I dont have time to keep taking off work to come out to meet a technician that cant do anything.

The washer would not complete the drain cycle. I read some troubleshooting advice and purchased a new lid locker for $50. It didnt fix the problem. I called Sears and they charge a $99 diagnostic fee to come out then labor and parts. I read reviews of others who had similar issues. Some had to have the same problem fixed multiple times within a year. It could be the motherboard console. To replace this piece is about $250 plus labor plus the diagnostics. I paid $598 for the washer in 2011. I think I might be better off just purchasing a Speed Queen or another washer with a better warranty rather than pour money into something unreliable.

Performance is excellent but it takes so long to get any kind of wash done and I dont always have the time to wait. Please come with better technology or shorter cycles. This is a great unit and I would tell anyone it is worth the money in terms of performance but that my only drawback is when it takes forever to get anything done. I think you really need to find someone who has this, do a load for yourself and see what you think about it. Great unit but time waster. Definitely cleans clothes better than most but I come back to the time factor and I think others might look at it also so we need to think about this.

I think it works really well. I love my Kenmore. It is the best washer I have ever had and I havent at this date had any problems with it. I havent had a problem in two years which in my opinion pretty much makes it pay for itself. It doesnt look bad, it looks like a decent mid-level washer. My washer was decently priced in the middle of the ones we looked at. Ill never use anything other than a Kenmore.

Two weeks after I received the washer, it stopped adding water. The repair man came out and put a new part on it and it worked for another week. Then it stopped draining water. The repair man came out again and said he had to order parts, as these were not kept in stock. When he finally finished with the repairs, he said that I had a new machine again, as he replaced everything including the motor. He told me that it would have been cheaper if the Company would have just replaced it.

My washer is a little bit older now. It had a good run, was good while it lasted, got all of my stuff clean and had plenty of different setting options. It is on its way out, any load may be its last. I wish it would have lasted a little bit longer, but maybe 5 years is all you can expect out of washer machine??

Use for 2 loads 3 times a week. Never breaks down. Always works clothes. Come out clean. Whites are white. Dark clothes clean. No soap buildup. Not a lot of noise – a quiet machine. Have experienced no problems. Works perfect first and last use. Would recommend to family and friends to purchase. Not very flashy but the controls are easy to understand and use. Fits in nicely with my basement laundry area. White and clean. Compact – does not take up a lot of space. Small but efficient. Great value for the price. Reliable. Hard working. Easy to operate. Best washer I have owned as of this time.

It is the best washing machine I have ever owned. Cycles are done much faster than I ever would have to possible. It easily handles all of my garments, from the bulkiest ones to my most delicate items. This is the most reliable appliance I have ever owned. It is extremely dependable and that is very important to me as I have to do laundry every day. I have never had a problem with its performance and it has never needed one repair. Its physical appearance is absolutely stunning! Its so smooth and sleek. It looks very high tech and like it is of very good quality. It compliments the color scheme in my laundry room perfectly and really brightens up the whole room. This appliance is a very good value. My friends and family, anyone we have over to the house that happens to see it always ask how much I paid for it and are so surprised when I tell them that they ask for more information on it and say they would consider buying one too.

It always works perfect. It may not be very big, but it always does the job. I feel safe using this washer. It has had no problem whatsoever since I bought it. This washer is very reliable. It fits most of my loads and washes them properly. I like how it looks. It is modern, yet traditional. It doesnt look fancy but it looks like a good appliance. I like the color and the size. The price of this appliance is not too high, so I think it is good value for the money.

Was extremely noisy and took too long to wash a load of laundry. Not reliable at all. It just died too quickly and was extremely noisy when running. It looked great, was black with stainless steel finish and just looked fabulous, but it died within three years and took too long to wash one load of laundry, over an hour and a half to wash just one load of laundry. It died completely within 3 years of purchase, which is not near long enough, so it was not worth the money I spent for it.

I think this is one of the best units I have ever had. It was very surprising how quick and efficient it is. I am very satisfied with all of the options that are available and how quickly it handles each cycle. This is the best washer that I have ever owned and does a great job on both my husbands filthy work clothes and my more delicate items. Definitely very reliable. I have yet to have to stop the load because of any problems. I can count on it getting my clothes clean the first time. It has never destroyed any of my delicate items that I wash. I have had no problems with it leaking or anything else going wrong.While it is a simple design, I think that the simple color fits quite well in my laundry room. It is a good looking washer, and the display is easy to read. I would say that this washer is an excellent value. It does a great job which means I dont find myself rewashing certain items. It seems to be very energy efficient which really helps out in the long run. It was definitely worth paying more for this washer than trying to save a few dollars getting a discount washer. I certainly feel like I have gotten my moneys worth.

This machine holds large loads, and it drains properly. The knobs are self explanatory, so even one that is not used to taking care of the laundry on a regular basis can understand how to use this machine. It gets clothing clean with proper soap usage. This washing machine works well. It hold large loads of clothing and even will wash one comforter blanket at a time. I never have to worry about whether or not my clothing will get clean. The machine gets the job done. Simple yet efficiently elegant. I got it at a good value. This machine works hard and pretty much earns a bit of unfair abuse but it does the job.

I think it is great. I never have any problems with it. It is a great power machine. It never fails and I always have warm dry clothes when I want them. I want to share that this machine is the best and I want to go and do things and I cant and I want to see things that I cant. Theyre the best that you can get and I want to see more about these and do more for them and help them become the best they can be. I think they have enough space and the value is unreal. You wont have to replace them forever and I love them.

I feel as though it is a good washing machine. My clothes come out of it fresh and clean. And the washing machine it easy to keep clean, thats good. It seems to be very reliable. I can wash a lot of my clothes at one time. In a shorter amount of time. And it does not make a lot of noise. It has a very nice look to it. It looks new and very professional. It is just the right size. Not too big not too small. Just the size desired. It is a very worthful piece of equipment. I did not have to pay a really large amount when I purchased it. And it gets everything that I want done.

The washing machine is good but it has features that are not really used and it would be easier if there were fewer options, for example, like the Deep Wash and the Heavy Duty could probably be merged into one if they are used for the same purpose.

Washed my clothes thoroughly and got the clothes extremely clean left them with a very fresh smell. They kept their brightness and I saved money yearly. I had my washing machine over 5 years and counting. Its not broken down on me once nor have I had any issues with it. Its an energy saver & works great. Bulky but has a great outer design thats somewhat nice. It was a great price! Almost a steal. The price was so affordable along with the performance qualities I couldnt pass this up. I love it.

I would recommend these products because they get clothes clean and dry perfectly in a very quick amount of time. They also never break down. I have never had either of my items malfunction or break down since the day I bought them. I would highly recommend these because they are perfect for large families like mine who do a lot of laundry. The appearance of these items are perfect. They go with anything else you may have around them. They fit perfectly just about anywhere and theyre very easy to keep looking clean. The value of these items for the great low price is wonderful. Full functioning anytime of the day with no malfunctions or breakdowns of any kind. Also very quiet.

Worked well for my big family. I do laundry about three times a week and this washer fulfilled my familys needs. I didnt have many issues. When I did, Sears fixed it. I still have this washer. Very reliable. Never ever had any issues. Ive had other machines that gave us a ton of problems. This machine isnt one. I recommend it for big families like ours. Very pretty or fit in our small laundry room. But it fit big loads of laundry. I would definitely buy more products from this company. I was able to fit my king size comforter in this washer. It was surely worth the money. I had a more expensive washers. That didnt work as well. This one is one of the expensive ones, but its awesome, came with a great warranty.

I have had this washer (Kenmore 50.0 washer top loader) for one year. They have been back to fix it for the fourth time for the same thing! I dont get it, you pay to have the warranty, they come to your house, and are back for the exact same thing. They arent fixing the problem. I tried to talk to the repairman and in his words, Lady, anything you buy nowadays is junk. He even told me that whoever I called and complained about my problem, they dont want to hear it, so they tell you to talk to the repairman about it to get the monkey off their back. Real nice Sears! I wont be buying another thing from you. You dont show up when you’re supposed to and just feed you a line. Im done and wont recommend you to anyone.

The product washes the clothes well and doesnt leave them soaking wet. It leaves my clothes fresh! It separates my clothing pieces and doesnt bunch them up together. I can put multiple pieces or items in the washer without any issues. I can put on heavy load and still get a reliable wash. The washer is very reliable. Ive had it for some time. It works like its brand new! And The appearance is simple and chic. It has a nice front which is attractive for a washer. The washer is a front load so I can see all of what is going on while the clothes are washing. This is definitely worth the value. It is more durable than any other wash I have bought in my previous years.

For the price, the performance is well worth the cost. Clothing and other wash loads come out extremely clean every single time and is always very consistent as well. Very consistent in how effective it is in washing everything from silks and cottons and jeans to towels and bedding. In all the years we have had it, it has had the power. This is a basic, no-frills washing machine. While it doesnt have all the knick knacks and features of other models, the price is right and the cleaning power and consistency is awesome. Almost feels like an absolute steel when talking about the functionality and power this base model has. Totally worth every penny and feel good spending money on it.

Kenmore 600s is garbage. Would give zero stars if I could. This washer twists your clothes so bad they are stretched and ruined. I’ve tried all the scenarios given by Kenmore and same thing. If you do a deep fill it will cut down on twist but clothes don’t agitate and come out just as dirty as they went in but now just wet. Deep fill negates the water saving feature claimed by kenmore. If you run a normal wash with same clothes, 10 tee shirts, the shirts on the top just sit there and don’t agitate through the wash. Then I was told that’s too big a load. Really??!! So I can only wash 5 tee shirts at a time, at 1hr intervals, to keep from twisting and get them washed with the water saving feature you advertise?? To date I’m out over $400 in clothes due to twisting and the extravagant price for a defective product. It’s out of warranty and kenmore won’t help. Have had it over two years and I’m done. Goodbye Kenmore, you have lost this customer for life. Your product is getting sent to metal scrap because I won’t even donate this problem to another victim.

Its very efficient and dries all clothes and towels very well. I dont have to restart it for a full load to dry all the way. Works very well. We purchased it a while ago and its still working very well. Easy to install and it for well in our area downstairs to wash the clothes and towels and blankets. Matches our washer as all appliances we currently have are white. Its not big so theres lots of extra room around our laundry area. Love the size. We spent below expected budget and got a great machine for the value. It fits large loads including more than one blanket to put in at a time.

My Sears Kenmore Elite washer will not get out stains. To be fair the unit is out of warranty but is only a year and a half old. Because of health issues, I didnt start getting clothes dirty until this spring. It will not remove simple stains like dirt and when I started started to smell some clothes, they didnt smell clean coming right out of the machine. For example my socks smelled as bad coming out of the wash as they did going in. I would think it would be unsanitary to wear clothes that are not clean. When I purchased the the set online in September 2012, they were giving it a 5 star rating. I looked at past models and they only showed 3 stars but this was a new model and I assumed improvements had been made. Looking online today, Consumer Reports gives it a 53 rating out of 100 and others rate it 3.2 out of 10 and even Sears rates it low and the biggest complaint was that it didnt get out stains or get clothes clean in general. I first called the 800 number Customer Service number in the book and the person that I spoke too suggested that I try to purchase an extended warranty then break the machine on purpose and see if they replace it. As bad as this sounds I do think she was trying to help knowing they would not do anything with it being out of warranty. Then I called Sears the first thing that they said is that is was a LG machine, and the second thing was that it was out of warranty and they would do nothing to help me. I then called customer service who said the same until I told them I would cancel my Sears Card. At that point, I was transferred to Customer Retention who eventually decided to send a technician to my house and some negotiation waved the service charge. I did ask him to speak with the service technician on the phone before he made the appointment because I thought he would be wasting him time after reading all the online information that says it just doesnt clean. The conversation didnt happen and the next morning about 8:45, the service technician called and asked me what was wrong with the washer. I told him it didnt get clothes clean. Then he started to say that I needed special laundry soap and that I shouldnt use fabric softener. Anyhow he declined to come because like me, I thought the machine was working as designed but wouldnt get all clothes clean. He eventually told me thank and added it was because the washer didnt use enough water to clean clothes. I called Sears later and told them what had happened and they would not help me and that case # ** would be closed. I did at that point close my Sears account. I did call Sears again to get an address to send information from Small Claims Court. I then decided to send an email to LG to see if they might help since it is manufactured by them and it is their design. The very first thing they said was that it was a Kenmore and that it was a Sears. I sent them back a reply asking them several questions including who did the design, hold the pattern, and the drawings. I didnt receive a response. I did call an 800 number and talk to someone who did give me an address so that the court could get them information. So I am looking into taking both companies to Small Claims Court together so that a Judge may decide who should lose $1029 for a product that doesnt clean.

My washer is good and plenty big for large loads. The only thing I dont like is sometimes the fabric softener clogs up and you have to wash it out. Ive had this model for years and I dont think it ever broke. I wash at least 3 loads every week and it does a good job of washing. I would buy Sears again for its reliability. I like this model because the inside is so large for big loads and the enamel is still looking good. It is big but still fits in a small laundry space. This is a good machine that lasts through many wash loads and it definitely is worth its value.

Clean well, works well - washes fast. Laundry comes out smelling good - great machine, last forever - cant overload it. Thats my favorite part about it. My husband broke our other washer that way thats why we got yours. Like the design, like the shape, like how easy it is to get to the buttons and how easy it is to put the soap in - very easy to use washer, nice washer. Did pay that much a very good deal, great value, got a lot of use for the price. I couldnt have ask for a better price. We do probably 3 loads a day in that machine.

I purchased a Kenmore washing machine just about three years ago, series 700 high efficiency model one year ago I had to replace the pump. In the last month it started making loud noises when in the spin cycle that started to get louder. I made an appointment with a reliable repair center that I have successfully used in the past and are very knowledgeable. The mechanic that came and looked at it said the bearings are worn out and it would cost 600 dollars to replace them. That is almost what I paid for the machine.I contacted Kenmore and asked if they can offer me some kind of help considering its only three years old and I feel that it should have lasted longer than that, we are only two people in the house. They offered me a 75.00 voucher towards a new one. Im disappointed and feel that since I bought the machine thinking it was a well known name they would offer a little more than what amounts to a Sunday sale price. I recently purchased another machine and sorry to say that I would not buy another Kenmore product.

Kenmore Series 500 Wash Machine: Bought this machine over a year ago after my old Kenmore wash machine died. In summary: Its A LEMON. Does not put in enough water to cover clothes, no matter what setting I use and I have had nothing but trouble with it. Ive had the repair service come out 3 times now and Sears will still not put in a new sensor even though the express setting doesnt work at all and the lid stays in lock mode from time to time. **I HAVE TO ADD WATER WITH A HOSE RUNNING FROM MY GARAGE SINK TO GET ENOUGH WATER INTO THE MACHINE TO PROPERLY WASH MY CLOTHES**. I figured this out when I first got the machine and my clothes smelled like I had just pulled them out of a dirty hamper after running them through the wash and dry. Advice? Save your money, do your research and buy and better machine.

We bought this HE Kenmore Elite top load washer several years ago. First we noticed that the thing just didnt clean the clothes well--- whites were coming out gray, etc. Then it started getting loud during the spin cycle. I dont mean noisy-- I mean LOUD. I looked on the Internet and found many complaints about this-- apparently the bearings are often defective and go bad quickly. The cost to replace is more expensive than just replacing it with a standard washer that actually cleans clothes. As I sit here typing the thing has gotten so loud that Im certain OSHA would require hearing protection to be near it. Were now beginning to notice tears in sheets and table clothes. Not only is it deafening and cleans poorly, its now actually damaging our clothes and linens! I hate the thing--- I mean HATE it. It was a total waste of money and were just trying to get enough use out of it to make buying a new washer cost-effective. A horrible, horrible piece of poop. The Kenmore brand used to be reliable-- its no wonder Sears is on the ropes and possibly failing. It deserves its fate.

The washer looks like a typical model: white, top-loading, knobs located on the top panel. Nothing really special overall in the design aspect. But for what I need the washer to do, it works very well. Up to this point, I havent had to have any maintenance on the washer, even after 5 years of use. For people who dont need anything fancy, this model will be a great choice. I can fill quite a large load of laundry and not have any issues with agitation or something not coming out clean. I consistently wash large items, such as towels and sheets, and every item comes out clean. Washer times are fairly short compared to other washers Ive had in the past and the machine is fairly quiet overall when Im on the same floor. But when Im downstairs I can sometimes hear it.

I really like that my washer is quiet. I dont have to worry too much about it getting off balance. I absolutely love that it is a front loader. This is a very reliable washing machine. I have had absolutely no issue whatsoever so far. Everything comes out clean and all is done within 45 minutes. I really LOVE the look of my washing machine. It is sleek and compact. I have gotten many compliments on my washer. Very stylish and clean looking. You definitely get your moneys worth out of this washing machine. Not to mention that you will save a bunch of money on your energy bill.

Gets my stuff very clean. I cant say how well it works. I never got to worry about stains, they are gone. Washer has been a life saver to me and my family. It has never broke or had any issues with my washer. If I had to choose I would get them again. Thanks Kenmore for great service. I could not ask for a better washer for my family. It is sleek and great, so small it fits and powerful. Many color options are available but I choose white. I have always love the look of the washer. It s a great value. I got it due to the price was good along with the quality could not ask for better washer. If I had another choice I would still go with the brand and one I chose.

My first washing machine was a Kenmore that we got used from a neighbor. It worked forever and was super reliable, and always cleaned our clothes well. Quality, trustworthy and reliable. Never had any issues with it. We used it for over 5 yrs and then sold it when we moved.

It is one of the cheaper models but it gets the job done. As long as you dont pack it too full it will get your clothes really clean. And you save a ton of money because these work just as well as the more expensive models. Its not anything fancy or futuristic but it has a few control knobs and is very easy to use if you arent good with technology. It has a very basic appearance but it looks good overall. Ive had mine for 4 years and I have never had any problems with it at all. These washers are really tough and durable which is the reason I choose to always buy this brand.

Kenmore is really a great brand and I trust it. Out of the whole 5 years that Ive had this particular washer Ive never had to repair it, buy parts for it, is still up to its name Kenmore. Just a regular white washer not too many buttons and knobs but very easy to clean and it worked wonderfully. I loved it. It did not tear up my clothes. Ive had a washing that used to heat my clothes up.

I bought this product 6 months ago and I am very happy with its performance till date. Gives clean wash and consumes less electric power. This washer is very effective and efficient. I found this product very reliable as it doesnt need high maintenance. Operates very well. It has all features available that needs to be in a washer. The product appearance is very appealing. It has front loading system and operation can be seen from the front side of the washer. It has digital display for settings and operation features which makes washer look awesome. For this product I paid around $549.99 (discounted price) and I think the product worth it. It saves quite few bucks in monthly bill and doesnt have very noisy operations.

This washer has had a musty smell for the first year that we cannot get rid of. We have tried all the recommended so-called remedies with no good results. The repair tech was great but he does not work directly for Sears. I called Sears and complained and was told there was nothing they could do for the smell. We have had Kenmore products for our entire married life of 49 years. We will most likely set this out at the end of our driveway on our road with advertisement taped to this piece of junk for all who pass by to see. We will then purchase something made in the USA!

I have owned this Kenmore Elite Oasis HE washing machine for 6 years and we had a recall on the machine 3 years ago - after years of the machine stopping because of UL unbalanced load. With this recall, they replaced the computer memory board. However, my machine is doing the same thing again. Sears has sent a repairman that would not even open the lid on the machine to see the problem. He ran a diagnostic test on the machine and said that he had no idea what the problem was. I called Sears repair and they assured me they would repair my machine. However, when the next repairman was on his way to my house, he also had no idea what the problem was with my machine. When I explained the situation, he had no direction on how to repair my machine. Is anyone else having the same problem? I do realize that I have purchased my last Kenmore product and anything from Sears!

Kenmore high efficiency washer - This is the loudest machine ever. It wrinkles and eats clothes. It is now leaving white stains on darn clothes. Ive always bought Kenmore products. Never again. Very disappointed.

My washer has a larger capacity and can handle a small load all the way through a large load of towels. It does not have a lot of unnecessary dials, but is simple to set without having to adjust several dials. I find this washer is perfect for me and my family. Having used this wash a couple of years, it has performed very well. No problems, no repairman needed. Everything works as well as it should. Just be sure to have the washer leveled upon installation, and it will work like a charm. I like appliances that are sleek, modern looking, and easy to keep clean. This washer has a sleek back panel on which the dials and controls are placed. The value of Kenmore appliances are well known. Quality washer. This washer was not overpriced, but suited my needs and did not take a big bite out of my budget. The washer has been very reliable. So I find this to be a very good value.

I bought a Sears Kenmore washer about 40 years ago. It lasted me about 20 years. I was very satisfied with it, did not have any problems with it until the very end. One day it just completely froze up. The repairman said it had nothing left to give. I did a lot of washing with it even heavy rugs and it continue to hold up. They just dont make washers that durable anymore.

Fast and efficient. Very pleased. Great features and easy to use. Faster than the previous washer. Somewhat noisy, but does the job. Can handle loads of clothing. Is reliable and dont have to worry about if clothes will be washed or not especially for big loads of clothing. Had it for a long time and doesnt disappoint. Looks clean and simple. Does not take up too much space. Ergonomic design which makes it environment-friendly. Good appearance, worth the money. The money is worth the value. Durable. Clothes come out clean and warm. No issues with the machine since bought.

My washer washes well. It is very fast and I can can get my laundry done super fast. I have tried other washers but I ended up paying more for them because they didnt work very well. My washer is very reliable because it washes and rinses my clothes well. Since I got it, it has been performing extremely well. I have not had any issues with it so far. My washer is very good looking. It has a nice polished look and it has kept its appearance for a long time. It is still shiny and good looking. The value of my washer is high because it is strongly made. It lasted years with me and has shown no signs of wear or tear. I believe this washer will last me a lifetime.

After a few weeks our Kenmore Front Loading Automatic Washer Model 796.4027#90# was making very load noise and shaking the laundry room. We tried to adjust everything we could think of. Did not help at all. Then the leaking all over the floor. I drained the hose after every wash. Sometimes it wouldnt leak and then sometimes it would leak everywhere. This is the worst machine we have ever owned. Ive always wanted a front loader, but I was very upset when I bought it. I didnt get the warranty, because Kenmore has been around for so long and a good company. They really messed up on this product. With the amount of money that you have to pay for a front-loading washer, people should not have to deal with all of the problems that this wash comes with. I will never buy a Kenmore product again.

I have a Kenmore front load washer. It's about 10-15 years old now and has been a great washer. I had a service man come out one time when the inside rubber gasket tore, otherwise I've had no problems with it over the years. It has been very reliable. I leave the door open when I take the clothes out, even though I've never had moldy smell in my clothes. I usually wipe out the gasket (around the door) every so often, but not that often. The front paint ended up bubbling from spilled detergents over the years, but that's simply cosmetic. Those front panels are replaceable, but it doesn't bother me that much. I never thought this washer would be so good and last so long. Thanks Sears for a good quality appliance.

I have this Kenmore 500 Series washing machine. I wash tons of clothes all the time. Ive even switch to washing small loads. My clothes are never clean. They come out, they smell bad, the towels stink all the time because they cant agitate and wash. The water just runs through them and comes back out. It doesnt move the clothes and no theres nothing wrong with my washing machine. Its not broken. It just sucks. Dont buy this product. I think you guys should recall these washing machines.

High capacity size, top of the line, been in business for years, and reputable brand. Water and electric efficient. Thoroughly cleans laundry. Dries with smart reading to save energy and doesnt over dry, keeping clothes looking fresh. Easy to use and adjustable control settings for all sizes and types of laundry needs such as cold, warm, hot and combinations of water temperature for wash and rinse cycle. The price of brand is not inexpensive, but the quality and long lasting durability is worth the price. This brand also comes with a lifetime warranty. Delivery and set up of products is offered when purchased as well.

I really love my washer because it isnt loud and disruptive while I am doing other chores or trying to focus on a specific task. Especially when you have small children napping a few rooms over, this is important. I have had no issues with this washer. It cleans my clothes perfectly and I never have to worry that the laundry wont get done due to malfunctions in this model. Its sleek and shiny, this washer is easy to take care of and needs very little cleaning to make it stay that way. I would definitely recommend. It was better than my last machine and I am so very happy with it.

Awesome. I can dry a full load of laundry in 20 minutes. The washer is totally reliable. If you need something real fast, you can wash it in 11 minutes and then you can dry it in 5 minutes because it spins out so hard that its almost dry anyway. Very nice looking, white, both front loaders. The insides are nice and shiny, but I do suggest that you keep the washer door open when it is not in use or else your clothes will smell like mold. I bought these about 2 months ago, brand new, with a year warranty and together, they were just under fifteen hundred dollars. I would hope to get ten solid years out of the both of them.

High efficiency top load washer - Absolute garbage. The most stupid and frustrating purchase of my life. Done with Kenmore!!! Kenmore should fire their engineers and go back to the drawing board. My clothes come out more dirty than when I put them in.

This washer works well because it has many adjustable settings so that you can choose the wash cycle that would be best for your load of laundry. The drum can hold a large load of clothing, so that way you dont have to do many loads, but can do one large load. Its very reliable. Ive had this washer for 8 years and its still going strong. It has yet to give me any sort of trouble. It is durable, and long-lasting. The appearance of this washer is good. Its very clean and simple looking, and easy to understand. The layout of the knobs and dials are well laid out so that anyone would be able to understand how to start a load of laundry. This is a valuable piece of machinery. Not only is it affordable, but it is well worth the price. It is sturdy and reliable, and can wash a heap-load of laundry.

I was happy with them but I dont think they lasted as long as they should have. Bought new from Sears but bought Maytag. Brand had better reviews and were bigger inside. When you have a family you need the biggest. Also bought front loaders, much better.

This washer is terrible. It uses soooo little water that I have 1) remaining soap residue on my clothes, 2) can only do VERY small loads of clothes, 3) I need to always do a 2nd rinse. This washer is not saving me time nor water!! I have always had skin problems. They ARE worse due soap remaining in our clothes!! Have had multiple repairmen out here. Have done everything they have told me to try! They also tell me that they have a lot of calls on this particular washer!! Many problems! Nothing works!! I am calling again tomorrow to order yet another service call. I would sell this washer and buy another one but I cannot pass this along to another unsuspecting person!!! I am sick and tired of this!! Something has to be done!! The only positive thing is it is still under warranty and we do not have to pay for the service calls! If this continues, we are going to load it up and roll it right into the showroom - Sears Brookfield Square - Brookfield, WI and that is not just idle talk - it is a promise!!

I have owned several Kenmore appliances in my life. I have never had much trouble with them. Just the normal wear and tear that you normally go through. Just recently bought a new washing machine because our old one finally kicked the bucket. I had no problem buying another one.

Very disappointed for the price I pay and This washer machine is been fix several times already. Pay too much. I request Kenmore to replace the machine but no answer. I just have to pay a deductible of $75 to get it fix. Don’t buy this product.

The Kenmore washer has the old school, classy, traditional look that is durable and lasting to meet the expectations of the current and more modern trends in the market. It is a high quality appliance worth every bang for your buck for its affordability and convenience of a high performance clothing washer to take care of household laundry. It washes clothes effectively and rinses clothes properly with no issues, leaving the clothes clean and detergent free so no need to worry about your dirty loads and any unpleasant scent.

This was a very nice product. It held a large amount of laundry and did an excellent job cleaning. The only drawback is that it seemed to take longer than regular washers. This product is very reliable. It never seemed to have any problems or get out of line. If the clothes were out of balance it would adjust them itself. I had this product in black and silver and I loved the way it looked. It had a clear top so I could look in at the clothes at any time. It was an excellent washer. The price I paid for this product was a little steep but for the quality of this product and the overall job it does it was a very reasonable price that I paid.

My Kenmore is the most reliable machine I have ever owned. From tiny one or two piece loads to the stuffed sheets and blankets this Kenmore can be totally counted on to thoroughly clean and spins out so well it just doesn’t take long to dry. Love Kenmore. Sad about Sears.

Works good with all types of clothes in hot and cold water. Saves energy. Very quiet and not noisy. Looks very good and does not take up that much space. Long cord so you can put it anywhere.

This HE washer is built like a truck and has been consistently reliable for the past nine years. It offers water settings from light to heavy loads with the options of extended spin and double rinse. There are five settings for water temperature from cold to very hot. It is quiet in operation and easy to clean. I have never needed a service call.

Its been a great machine. My family has used these products for generations. I love the ease of using the washer. I plan on buying my kids the same brand when they get homes of their own.

I will NEVER purchase nor will I recommend Kenmore Elite Stainless Steel appliances. First, the only stainless steel which exists is in the handles on all appliances, everything else is cheap metal. I bought in 2016 the Side-by-Side (both doors developed rust spots within one month), Dishwasher (outside door) developed rust spots, Microwave/Oven combo (both doors) developed rust spots, and Gourmet Hood, which developed rust spots and the lights no longer work. All I did was use the cleaner, which came with the appliances. I built a brand new house and everything within one month had rust. I called Sears, well, guess what, I was over my 30 days so NO WARRANTY on the rust. I called the store and Were sorry to hear that. No discount on my full purchase price either. My husband, who is a builder, said they are more than likely storing the appliances in a damp warehouse and its cheap metal, as steel doesnt rust. In the past, I purchased GE Profile and no problems. Here I have a new house with old looking appliances.

Very effective on hard stains. A little loud but easy to understand directions. Allowed for fairly large loads and was gentle on delicate clothes. Could be overloaded in washer if not careful then it would not move very well. Very reliable. Was pretty fast and did a nice job with all sorts of stains. Appearance was nice and smooth. The controls were easy to use and understand. The door was smooth but closed fast with a slam if you were not careful. Value was fine. I feel like I always pay more for a product than what I should. But for what I needed and how it worked it was worth the price.

This washer has had the control panel replaced and has been leaking for three months. It started making weird noises this week and is pouring water. Repairman said it is a default causing the tube to be worn and a hole in the tube. He has seen several of these but Sears refused to repair. Sears repair hung up on me three times.

This washer has never given me any issues and is very easy to use. It is standard size and capacity and the standard color white. I have had this washer for many years and will buy Kenmore appliances in the future. This washer has always worked as expected and never given me any major issues. I have had to on occasion replace a belt or what not but have not had any major issues with this appliance. It looks like every other washer that I have ever owned. Kenmore offers a good value as you get a high quality name brand product for a value price. The service at sears where you purchase it is also typically very good.

Purchased this POS only 15 months ago. Now the washer is rusted out and different parts are worn from the use. How often do you use a washer?? There is no reason that this 700 series Kenmore washer should be worn out this early. I hope this company goes out of business.

Kenmore Elite Oasis washer - I bought ours in 07 and started having trouble 6 months after we bought it! It wouldnt start when you pushed the button! We had to keep turning it off and on to get it to finally start! My husband is a Mr. Fix It so he figured out it was the computer board! He made sure all the wires were attached and such! I called Sears to complain and of course, they said I could get a repairman out! I told them it was 6 months old! My husband ordered a new board and put it in then it worked! Then a few months later, it started leaking water on the floor! Thank goodness its in the basement with a drain by it! So I kept using it! So yesterday, I heard a horrible racket coming from the basement, so I ran down and it was spinning with this terrible noise coming from it. So Ive been looking on the net for answers. They did recall them but not until 2010! So mine is too old! Hopefully, my husband can fix it again! Im so disappointed in this washer! You would think for as much money you spend, it wouldnt have this many problems! Our 1st washer lasted 20 years. It was a Maytag. Im not sure if that brand is better or they just dont make them like they used to. I would never recommend this washer to anyone!

The washer was amazing no matter what kind of stain I had, the washer would always get it out - grass stains, food stains, any kind of stain it would always come out. The washer help all of our clothes. I have four kids. I did laundry once a week. I did it all and three loads. We used to have a smaller washer. It took me five loads to do all the laundry.The washer was white. It was very sleek and stylish. It was very easy to keep clean the buttons and dials on the washer were well displayed and marked with very legible labels. The washer ran great. We never had any problems with it until it finally broke down but that happened after we had the washer for over 10 years. It was worth every penny we paid for it.

The Kenmore washer had very good reviews and a 90 percent approval rating. I ordered it online and received free shipping and free installation. This was also at a deep discount with me only paying $350 for it and in the whole time I have had I can see why it received such good reviews. I like that it has something of a touchscreen on it. There are about a dozen different wash cycles to choose from like whites, colors, heavy, delicate and normal. There are also an option to have it chime and a fabric softener button and a dispenser for bleach. However, the tub is not very secure in the washer or at least it seems so. You can reach in and grab on to the edge of the tub and move and shake it around. It is also very deep and it is hard to reach all the clothes since I am so short.

I purchased my Kenmore Heavy-Duty washer and dryer set the next week available after I got married in Feb 1976 (seventy-six). That makes it about mid-March 1976. Here now in Jan 2020 I can truthfully say that I never had one speck of trouble from the set until now when the washer stopped draining. Having a Sears repairman respond to fix the problem revealed that it cannot be repaired. I must now try to find another Kenmore Washer. Admittedly, I did not use it on any routine regularity and once not used at all when in an apartment without a hookup for a couple years. But, I suspect I won't need it to last as many as 44 more years since I'm now 73 years old. It worked just great for me!

Kenmore 3.8 cu. ft. Top-Load High-Efficiency Washer - This washer is a piece of junk! 2 months after the warranty expires, the washers starts malfunctioning. When it completes a load of wash and the complete light is on and the lid is unlocked, it takes about 3 minutes before it jumps back to the sensing light and tries to start washing a new load all by itself! It seems to wash clothes and spin out fine. But if youre not paying attention its going to wash your clothes all over again! I will never ever buy a Kenmore washer again. Their quality and dependability has become non-existent.

This washer throws the drive belt at least once per month! When it does it has to be laid over and all the water ends up on the floor and a huge mess not to mention having to put the belt back on! Never buy a series 500 or any other Kenmore with this type belt drive! Kenmore was no help, they got their money.

Sears was having a no interest promo on appliances & I desperately needed a new washer. Salesman talked me into the Series 500 (Model 25132) claiming it was the best & extremely energy efficient. Since my purchaser, my clothes always come out with soap stains, tangled in 1 huge heap and not to mention, still dirty. I only use recommended detergent, in recommended doses, load as instructed in the manual... But same story every time. After dealing with this for about a year, Ive learned to automatically redistribute after every wash, then wash again and then re-rinse EVERY SINGLE LOAD. And I guess its energy efficient because it uses NO WATER. It merely dampens the clothes. And there is no option to add water.I have never written a complaint about any product I have ever purchased but this truly is a horrible product & I regret buying it every time I do laundry. And to top it off, the salesman at Sears, after saying that this machine was eligible for no interest (as it was ONE DOLLAR less than their minimum), casually told me - after he processed the transaction - that it was not. I asked to please check with a manager, who he called, and the manager, without even allowing me to speak, dismissed me & my purchase and walked away. Never. Again. I realize there is nothing that can be done at this point - I just thought this might help someone else avoid this disaster of a product.

Worked ok. Didnt last as long as expected. Washer was a bit rough on clothes so bought a different brand the next time. Hence have become very disappointed in Sears so have avoided their products.

While the Elite Front Load washer is a step up from our old front end, the requirement to drain water out of the bottom of the washer is ridiculous. Even when drained as much as possible it retains a smelly Odor that is transferred to clothing. This needs to be solved in future models. We purchased in 2016 so ask if this is still an issue.

Gets all the dirt out and leaves clothes smelling fresh. No pre-wash is necessary. Just throw in dirty clothes and let the machine do the work. All you have to do is pop the clothes in the washer and let it do all the work. Clothes come out clean every time and very quickly as well. Appearance is very sleek and very modern looking. When looking at the washer you expect it to work well, and work well it does. The appearance fits in my house and looks awesome. A little pricey but what would you expect with a brand new washer. It is definitely worth the price. Dont let the price be the deciding factor for this washer.

It cleans very good. Easy to work. Buttons are easy to press and Works really well. Very pleased. I have not had a problem. I wash clothes at least 3 times a week cause I have a newborn. Washes really good. Its small and fits right in the corner of the basement. I really like this model. Its lightweight. I can move it if I need to. I got this on sale but would of paid full price. Was not expensive at all. And it was worth every penny I paid for it. I really recommend this one.

My washer worked fine before the recall. It took 4 months for the technician to come out and he changed the panel, which I told him worked fine and please save it for me, just in case (we live in a small town). Well sure enough, it hasnt worked properly and keeps giving me an unbalanced load error code. It keeps filling with water and draining, 2.5 hours the first time before I stopped it and put it on Drain and Spin and continually have to monitor it with every wash. Yesterday, I put it on the recommended Clean cycle with just a cup of bleach and it ran 5.5 hours, until 10:30 pm, still with the unbalanced error code, no clothes,etc. until I finally just turned it off. The tech who called and said he would be out last week never showed up or called. I am going to call the national Sears customer service (1-800-549-4505) line again and complain, not much hope for help with this problem though. Is there a class action case?

UL code comes up on every load of clothes, not overloaded! Stinks and smells like mildew, clothes do not get clean and finding small holes in clothes. Had board replaced but did not stop UL code, had stabilizers in drum replaced. Sounds like an airplane taking off when it spins! Have to reposition clothes on every load, takes forever to do a load of clothes! Will never buy a Kenmore washer again or shop Sears again! Going back to the old style washer with agitator. My daughter gave hers away and got a regular washer, not HE. They all stink and have mold in them!

I have two Kenmore he5t frontloading washers, we are a family of 6. I hate them. My clothes dont come out clean and I have small holes appearing in my clothes. Im wondering if it is not filling with enough water. Not sure where the holes are coming from. I can only find one other person that also notices these small holes in the clothes...

Kenmore top loading high efficiency washer model 110.2810 - We purchased this washing machine from Sears for $750 on 12/2/2012 and did not purchase the extended warranty. It is now less than two years old and I came home the other day to find my basement flooded because the outer drum of the machine cracked. The repair person said he could not believe what he saw with this broken part and he felt this was clearly a manufacturers defect. It will cost $600 to repair my 2 year old washing machine. I called Sears to request that they supply the part for free so that I only needed to pay for the repair itself of $300 and was told I needed to call the manufacturer Kenmore. When I called the phone number that was posted by Kenmore I was told that I needed to contact the manufacturer directly as they could not help me. I told them that I thought I did call the manufacturer and they told me that I called Sears. I told them I got the phone number off of the Kenmore website and they said yes, they post that number but its actually to Sears. What kind of customer service is this? They then transferred me to Whirlpool who manufactures Kenmore. After talking with the rep at Whirlpool, she said they no longer manufacture Kenmore and that I need to call Sears because they sold it to me. This is a terrible way to do business. It would be nice if they would manufacture a reliable product that you do not need to purchase an extended warranty for an amount that costs half the price of the machine itself. They do this apparently because they know they are manufacturing a substandard product. This is an American based company and this is truly an embarrassment for our country to have such poor manufacturing supported by even worse customer service. I would sincerely hope that management takes a better look into how they continue to do business.

We were given advice by the local sales agent to purchase this top of the line appliance (Kenmore 800 top loading washer) as it was reliable and one of the very few to require frequent repair. As a long and faithful consumer, we expected the appliance to be of solid construction and give us the type of service we came to associate with the Kenmore reliability. Alas, what a downfall. The product has turned into a constant expense in repairing the never-ending problems. As of this day, I have become wary of any product sold by Sears and Kmart due to our problem. We are retired, living on a fixed income, and cannot afford the extra expense we have burdened by the misrepresentation of the sales agent. Therefore, we may just start shopping elsewhere for any further purchases. I am saddened by the disappointing drop of quality in any of the Sears and/or Kmart consumer products.

These are quality built machine that last for years and clean very well. Even the simplest of the machines do a very good job of getting your clothes clean. These machines are very reliable and in the rare occasion that something does break, the parts are easy to find. They have been around for years and are very reliable. Its good for the simplest loads up to the dirtiest ones. Machines are quiet and work very well. Durable. I would recommend.

I dont use it often but I do like the machine. It is easy to use. Although I prefer easy button option and more details. I wish it will let me select more option and a timer that I can preset. Also, long years warranty will be nice. But its the brand that I always like. The price and the quality are always nice and reasonable. All my family like the brand, I dont think Ill change it anytime soon. In fact, my mom has just purchased a washing machine, it might be the next thing Im get.

Never fails me. No matter how dirty kids clothes are always come out clean. I never have to rewash anything. Sturdy. Will never use another type of washer. This washer is extremely dependable. Have never had any mechanical problems. Does not make a great deal of noise. Clothes always come out clean. Sleek appearance. Very modern looking. Very streamlined and never rusts and I have a damp basement. I have even had friends say what a nice appearance it makes. I love it. This washer was worth every penny I spent. It was very expensive but I am a perfectionist about my clothes and this washer answers every need I have. Has never disappointed me.

I am very disappointed with my Kenmore front load washer I purchased April 2011. I did not purchase extended warranty, I sure expected a Kenmore to last at least 10 years with previous purchases I made with Sears appliances. The repair guy estimated 1000.00 to repair. We said no thanks because I can buy new for that price. So, this Tuesday, I have a new top load washer coming and this Kenmore is going to the dump. My new machine is costing me 1200.00 bucks. The problem with the Kenmore is it will not spin the clothes out, the clothes stay very wet. I would like a refund, however I am not expecting you to do much for me, but it would be nice to offer me some money back. I still have the receipt for the washer. I hope you consider some refund.